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Workshop 1-Understanding Iso2000

The document discusses management principles including customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, factual approach to decision-making, and mutually beneficial supplier relationships. It asks what each principle means, how they can be seen in organizations, and the implications for auditors and auditing.

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0% found this document useful (0 votes)
37 views

Workshop 1-Understanding Iso2000

The document discusses management principles including customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, factual approach to decision-making, and mutually beneficial supplier relationships. It asks what each principle means, how they can be seen in organizations, and the implications for auditors and auditing.

Uploaded by

norlie
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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NMS Consultancy Services

Workshop 1
Management Principles

Consider each of the Management Principles


- customer focus
- leadership;
- involvement of people;
- process approach;
- systems approach to management;
- continual improvement;
- factual approach to decision-making;
- mutually beneficial supplier relationship.

What do this mean?

How can each of these be seen in organizations?

What are the implications for auditors and auditing?

Copyright-July 2001
Workshop 1; Issue 2
Page 1 of 1

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