PRODUCT OVERVIEW 0

PRODUCT OVERVIEW 4
JPRO PROFESSIONAL DIAGNOSTIC SOFTWARE 4
JPRO PROFESSIONAL DIAGNOSTIC SOFTWARE WITH NEXT STEP 4
JPRO PROFESSIONAL DIAGNOSTIC SOFTWARE FOR AU 4
JPRO HEAVY-DUTY MODULE 4
JPRO HEAVY-DUTY COMMAND MODULE CUMMINS 5
JPRO HEAVY-DUTY COMMAND MODULE DETROIT 5
JPRO HEAVY-DUTY COMMAND MODULE INTERNATIONAL 6
JPRO HEAVY-DUTY COMMAND MODULE MACK AND VOLVO 6
JPRO MEDIUM-DUTY COMMAND MODULE FORD 7
JPRO MEDIUM-DUTY COMMAND MODULE GM 7
JPRO MEDIUM-DUTY COMMAND MODULE ISUZU 7
JPRO MEDIUM-DUTY COMMAND MODULE SPRINTER 7
JPRO NEXT STEP MODULE 8
JPRO ONCOMMAND CONNECTION MODULE 8
JPRO ASIST MODULE 8

CAPABILITIES 9
SUPPORTS THE FOLLOWING PROTOCOLS 9
DISPLAYS 9
PROVIDES 9

SYSTEM REQUIREMENTS 10
SUPPORTED OPERATING SYSTEMS 10
HARDWARE REQUIREMENTS 10

INSTALLATION 11
REGISTRATION 15
SETTING UP PREFERENCES 16
PREFERENCES WIZARD 16
CHANGING PREFERENCE SETTINGS 22

WORKING WITH LIVE VEHICLE DATA BUS 23

CONNECTION TO THE DATA BUS ON HEAVY DUTY VEHICLES 23
CONNECTING TO THE DATA BUS ON MEDIUM DUTY VEHICLES 25
CONNECTING TO THE DATA BUS ON A TRAILER 27
SEND VEHICLE DATA TO ON COMMAND 28
SEND VEHICLE DATA TO ASIST 28
FEEDBACK FROM ASIST 29
DISCONNECTING FROM THE DATA BUS 31

PREVENTATIVE MAINTENANCE INSPECTION 32

CUSTOMIZE PM CHECKLISTS 34
CREATE OR EDIT A PREVENTATIVE MAINTENANCE CHECKLIST 34
CREATE CUSTOM INSPECTION CATEGORIES & ITEMS 37
 2
SHARING CHECKLIST TEMPLATES 39

VEHICLE HISTORY 40
PLAYING BACK PREVIOUSLY RECORDED DATA 43
RECORDING LIVE VEHICLE DATA 43
Basic Recording 43
Stop Recording 44
AUTOMATIC RECORDING 44

STANDARD DATA VIEWS 45

VEHICLE READINESS 45
VEHICLE ISSUES 45
Active Faults Present 46
Battery Voltage Low 46
Consumable Fluid(s) Low 46
No J1939 Data 46
Cannot Detect ABS 47
FAULT CODE INFORMATION 47
KEY DATA POINTS 47
DATA MONITOR 47
GRAPH 48

HEAVY DUTY DATA VIEWS 49

FAULT CODE INFORMATION 49
Electrical Fault Information 49
FMI Assistance 50
Clearing Faults Functions 50
Click to Launch JPRO Next Step 50
Launching OEM Applications 50
Freeze Frame Parameters 51
KEY DATA POINTS 52
Displayed Data Points in Vehicle Readiness Window (when a vehicle is selected) 52
Data Points for an Engine Component 52
Transmission Data Points 52
Brake Data Points 52
DATA MONITOR 53
CONSUMABLE FLUIDS 58
AFTERTREATMENT DIAGNOSTICS 59
BUS STATISTICS 62

HEAVY DUTY BI-DIRECTIONAL 63

AFTERTREATMENT MAINTENANCE RESET 65
CRUISE CONTROL MAX AND MIN SET SPEEDS 65
CYLINDER CUT-OUT TEST 66
DPF SERVICE REGEN 68
DPF ASH VOLUME RESET 69
ENABLE/DISABLE CRUISE CONTROL 71
FUEL INJECTOR RESET 72
FUEL INJECTOR CALIBRATION 73
FUEL LEAKAGE TEST 74

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IDLE SHUTDOWN TIME 76
LEARNED DATA RESET 76
ROAD SPEED LIMIT 77
SCR OUTPUT COMPONENT TEST 78
SCR AIRLESS DOSER SYSTEM SELF CHECK 81
TRIP RESET 82
VGT ELECTRONIC ACTUATOR INSTALLATION AND CALIBRATION 83
Install Procedure 84
Calibrate Procedure 86
VGT HYSTERESIS TESTS (CUMMINS EPA 10 TO 13 WITH COMMON RAIL FUEL SYSTEM) 87

MEDIUM DUTY DATA VIEWS 88

FAULT CODE INFORMATION 88
Clearing Faults and Emission Related Information 88
Click to Launch JPRO Next Step 88
Frame Parameters 89
DATA MONITOR 89
EMISSIONS TEST RESULTS 90

MEDIUM DUTY BI-DIRECTIONAL 91

FORD BI-DIRECTIONAL TESTS 91
GM BI-DIRECTIONAL TESTS 91
SPRINTER BI-DIRECTIONAL TESTS 93
Available Sprinter Bi-directional Tests 93

OTHER MAIN TOOLBAR OPTIONS 95

EXIT 95
HELP 95
Check for Updates 95
DLA+ Wireless Configuration Instructions 95
DLA+ Adapter Connectivity Test 95
Select the DLA+ Adapter Connectivity Test button to launch the Noregon DLA+ Adapter Family Connectivity
Test application. 95
View Users Guide 95
About JPRO Commercial Vehicle Diagnostics 96
Whats New 96
Select the Whats New button to 96
Support Submit Issue 96
Support Enable Remote Login 96
Contact Sales 96

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE

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PRODUCT OVERVIEW
JPRO Professional Diagnostic Software

Includes the following modules:

JPRO Heavy-Duty Module

JPRO Heavy-Duty Command Module Cummins
JPRO Heavy-Duty Command Module Detroit
JPRO Heavy-Duty Command Module International
JPRO Heavy-Duty Command Module Mack and Volvo
JPRO Medium Duty Command Module Ford
JPRO Medium Duty Command Module GM
JPRO Medium Duty Command Module Isuzu
JPRO Medium Duty Command Module Sprinter

JPRO Professional Diagnostic Software with Next Step

Includes all modules in the JPRO Professional Diagnostic Software plus the JPRO Next
Step module features.

JPRO Professional Diagnostic Software for AU

Includes the following modules:

JPRO Heavy-Duty Module

JPRO Heavy-Duty Command Module Cummins
JPRO Heavy-Duty Command Module Detroit
JPRO Heavy-Duty Command Module International
JPRO Medium Duty Command Module Isuzu
JPRO Medium Duty Command Module Sprinter

NOTE: Mack and Volvo, Ford, GM and JPRO Next Step are not supported in Australia.

JPRO Heavy-Duty Module

Provides diagnostic and troubleshooting information about all components on the vehicle and
supports all standard SAE J1587/J1708 (Low Speed) and J1939 (High Speed) messages,
parameters, and fault codes. Supports reading and displaying HD-OBD Emissions faults.
Supports reading and clearing faults on Allison Transmissions. Supports SAE 15765 faults from
Mack, Volvo and Paccar engines as well as Paccar Body Controllers. Also supports ISO 14230
KWP2000 faults from Paccar Body Controllers. Displays all active and inactive faults, gives the
user the ability to clear all faults, and provides key data points of interest.

Additionally, you will be able to perform trailer diagnostics with the purchase the JPRO Trailer
Diagnostic Adapter or the JPRO DLA+ PLC adapter and the PLC 7-way cable.
PRODUCT OVERVIEW (CONT.) 5

JPRO Heavy-Duty Command Module Cummins

Performs critical commanded tests and bi-directional functions on Cummins engines including:

Bi-Directional Test Supported On

Cylinder Cut Out EPA02 to EPA 13 all ISB, ISC, ISL, ISM and ISX
NOTE: Cummins 500 Series (EPA 02) engines are not
currently confirmed. Call Noregon helpdesk for support on
the Cummins 500 Series (EPA 02) engine family.
DPF Service Regen EPA 07 to EPA 13 all ISB, ISC, ISL, ISM and ISX
NOTE: Can be started from either the Bi-Directional test
selection or the Aftertreatment Diagnostics screen.
Trip Reset EPA 07 to EPA 13 all ISB, ISC, ISL, ISM and ISX
Fuel Injector Reset EPA 13 all ISB, ISL, and ISX
Aftertreatment Reset EPA 07 to EPA 13 all ISB, ISC, ISL, ISM and ISX
Fuel Leakage Test EPA 10 and 13 Common Rail Fuel Systems
Fuel Injector Calibration EPA 07 and 10 ISC, ISL, and ISX (12L and 15L) with
Common Rail Fuel Systems
VGT Electronic Actuator EPA 10 and 13 ISB, ISC, ISL, and ISX (12L and 15L)
Installation and
Calibration
VGT Hysteresis Test EPA 10 and 13 ISB, ISC, ISL, and ISX (12L and 15L) with
Common Rail Fuel Systems

JPRO Heavy-Duty Command Module Detroit

Performs critical commanded tests and bi-directional functions on Detroit Diesel engines
including:

Bi-Directional Test Supported On

Cylinder Cut Out 2000 to 2014 all Series 50, 55, 60, DD13, DD15, and DD16
DPF Service Regen EPA 07 to EPA 13 all DDEC VI Series 60, DD13, DD15
and DD16
NOTE: Can be started from either the Bi-Directional test
selection or the Aftertreatment Diagnostics screen.
DPF Ash Accumulator EPA 10 to EPA 13 for all DD13, DD15, and DD16
Reset
SCR System - Output EPA 10 to EPA 13 for all DD13, DD15, and DD16
Component Test
SCR ADS Self Check EPA 13 all DD13, DD15, and DD16
Idle Shutdown EPA 10 to EPA 13 for all DD13, DD15, and DD16
Enable/Disable and Time
Set

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE

PRODUCT OVERVIEW (CONT.) 6

JPRO Heavy-Duty Command Module International

Performs critical commanded tests and bi-directional functions on International engines

including:

Bi-Directional Test Supported On

Cylinder Cut Out EPA 07 to EPA 13
NOTE: International EPA 10 Maxxforce 7 is not currently
supported.
DPF Service Regen EPA 07 to EPA 13
NOTE: International N13 and EPA 13 Maxxforce 11/13 are
not currently supported.

JPRO Heavy-Duty Command Module Mack and Volvo

Generates printable Trip and Life of Vehicle reports.

Performs critical commanded tests and bi-directional functions on Mack and Volvo engines
including:

Bi-Directional Test Supported On

Cylinder Cut Out EPA 07 to EPA 13
DPF Service Regen EPA 07 to EPA 13
Learned Data Reset EPA 07 to EPA 13
Set Cruise Max and Min Speeds EPA 07 to EPA 13
Set Road Speed Limit EPA 07 to EPA 13
Set Idle Shutdown Time EPA 07 to EPA 13
Trip Reset Mack EPA 07 and newer vehicles with the
DataMax parameter enabled.
Volvo 2012 and newer with the DataMax
parameter enabled.
Enable or Disable Cruise Control EPA 07 to EPA 13

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE

PRODUCT OVERVIEW (CONT.) 7

JPRO Medium-Duty Command Module Ford

Provides diagnostic capabilities for:

2004 - 2016 E-series Ford vehicles

2004 - 2016 F-series Ford vehicles
2010 - 2016 Ford Transit Connect vehicles
2015 - 2016 Ford Transit Vehicles

The Ford Modules enable you to read and clear faults, view freeze frame data, read sensor
data, view emission test results, and run diagnostic tests on components such as the KOEO
On-Demand self-test.

JPRO Medium-Duty Command Module GM

Provides diagnostic capabilities for:

2002-2016 GMC Express and Chevy Savana vans

2002-2016 GMC and Chevy Full Sized Trucks 1500, 2500 and 3500
2002-2010 Medium Duty 4500-8500 vehicles

The GM Module enables you to read and clear faults, view freeze frame data, read sensor data,
perform cylinder cutout tests, and view emission test results.

NOTE: Only the powertrain components (engine and transmission) are supported on the
General Motors 2014 - 2016 vehicles.

JPRO Medium-Duty Command Module Isuzu

Provides diagnostic capabilities for 2008 2016 with either the 5.2L (4HK1) or 3.0L (4JJ1)
engine in:

2008-2016 N-Series (engine and transmission only)

2008-2016 F-Series (engine only)

The Isuzu Module enables you to read and clear faults, read freeze frame and sensor data. In
North America, emissions test results are also available.

JPRO Medium-Duty Command Module Sprinter

Provides diagnostic capabilities for:

2007-2015 2500/3500 Sprinter vans

The Sprinter Module enables you to read and clear faults, read sensor and emissions data,
perform cylinder cutout, compression and other diagnostic tests.

NOTE: Sprinter engine tests available in EPA07 engines only.

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE

PRODUCT OVERVIEW (CONT.) 8

JPRO Next Step Module

With the purchase of the JPRO Next Step Module, JPRO Commercial Vehicle Diagnostics
provides the next step in vehicle diagnostics the repair information. The Next Step Module
includes integration with the Mitchell 1 TruckSeries enabling you to view Mitchell 1
troubleshooting information for a particular engine fault with a single click within JPRO
Commercial Vehicle Diagnostics. The Next Step Module also includes automatic links to
troubleshooting guides for Wabco, Bendix and Haldex brakes as well as Eaton transmissions.

NOTE: Internet Access is required for JPRO Next Step.

JPRO OnCommand Connection Module

This additional module provides the ability to upload vehicle connection data to Navistars
OnCommand service.

NOTE: JPRO OnCommand Connection Module requires either a heavy-duty or

medium-duty module to be able to connect to vehicles.

NOTE: Internet Access is required for JPRO OnCommand Connection Module.

JPRO ASIST Module

This additional module provides the ability to upload any vehicles connection data to the ASIST
platform, developed by Decisiv for Volvo and Mack Trucks. Provides a link back to the ASIST
case in Vehicle History and the submission confirmation dialogs.

NOTE: JPRO ASIST Module requires either a heavy-duty or medium-duty module to be

able to connect to vehicles.

NOTE: Internet Access is required for JPRO ASIST Module.

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE

 9

CAPABILITIES
Supports the Following Protocols

SAE J1587/J1708 (Low Speed data bus)

J1939 (High Speed data bus)
SAE 15765 (CAN-based)
ISO 14229 (CAN-based)
J1850
GMLAN (CAN-based)
KWP 2000 (CAN-based or ISO 14230 K-Line)

Displays

Faults and diagnostic information for all vehicle components in a single application.
Key information and the general health of components on the data bus using the Vehicle
Readiness window.
Fault codes for components on the data bus and allows clearing of faults
Heavy Duty Aftertreatment screen display of data to allow for rapid troubleshooting of
the aftertreatment system.
Heavy Duty Consumable Fluids screen monitors vehicle fluid levels and provides easy
indication of low levels.
Metric or English data display.
All component parameters of interest in the Data Monitor. Sort or filter by component to
limit the data displayed.
Freeze Frame data for 1939 and medium duty faults that have that data available.
Recordings and reports in Vehicle History.

Provides

Electrical and Emissions Assistants to aid in the diagnosis and repair of electrical or
emissions problems on heavy duty vehicles.
Intuitive troubleshooting by selecting any component from the Vehicle Readiness
window and launching the associated OEM troubleshooting manual from the Fault
Information window.
Clear indication of overall heavy duty vehicle health taking into account:
o Active Faults Present
o Consumable Fluid(s) Low
o Cannot Detect ABS (on 2001 and newer vehicles)
o Battery Voltage Low
o No J1939 Data (on 2009 and newer vehicles)
Data bus utilization statistics on live heavy duty vehicle connections.
Automatic connections to all available data buses to see data from all vehicle
components.
Automatic searches for and launching of OEM component diagnostic applications.
Simply click on the OEM application icon to launch the application for more information
about that component.
Touchscreen enabled computer support with large, easy-to-use icons.

Ability to perform customized Preventative Maintenance inspections. Inspection available in

XML format as well as in PDF report format.
JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE
 10

SYSTEM REQUIREMENTS
Supported Operating Systems

Windows 7 (32 or 64 bit English, 32 bit Spanish)

Windows 8 and 8.1 Pro (32 or 64 bit English, 32 bit Spanish)
Windows 10 (32 or 64 bit English, 32 bit Spanish)

Hardware Requirements

Minimum: 4 GB RAM, 20 GB of available hard drive space, Intel Core i3, 1024 x 768
monitor
Recommended: 8 GB RAM, 20 GB of available hard drive space, Intel Core i5
USB port for Noregon DLA+ or DLA+ 2.0 or port for other RP1210C-Compliant vehicle
adapter (may require serial, parallel, or USB depending on adapter)

Internet access required for subscription registration and JPRO Next Step, ASIST and
OnCommand functionality.

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE

 11

INSTALLATION
1. Insert the JPRO Commercial Vehicle Diagnostics CD into your CD-ROM drive.
2. The installation checks to see if you have the proper version of the .NET Framework. If
not, you will be prompted to accept its license agreement and install the .NET
Framework. The installation of .NET Framework may take several minutes.

JPRO Commercial Vehicle Diagnostics Splash Screen

3. The installation splash screen appears.

4. If the JPRO Commercial Vehicle Diagnostics splash screen does not automatically
start, use Windows Explorer to navigate to (CD-ROM drive):\setup.exe and double-click
the setup.exe file.
5. Click the Install JPRO button.
6. The End-User License Agreement window displays. Select I agree to the license terms
and conditions and select Install.

License Agreement.

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE

INSTALLATION (CONT.) 12

7. In the Welcome window click Next

Installation Welcome Window

8. The Destination Folder window displays. Select Next.

Destination Folder

9. The installation program automatically chooses to install the JPRO Commercial

Vehicle Diagnostics Application software at C:\Program Files\Noregon\JPRO
Diagnostics. You may choose another location by clicking the Change button,
navigating to the desired location and clicking OK.

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE

INSTALLATION (CONT.) 13

10. Click Next again to display the confirmation window then select the Install button start
copying files to the computer.

Installation Confirmation

11. A progress indicator will display while JPRO Commercial Vehicle Diagnostics is
installed on your PC.

Installation Progress

12. When the install is complete, the Completed JPRO Commercial Vehicle Diagnostics
Setup Wizard window will be displayed. The readme file can be read by clicking the
check box and hitting Finish.

Installation Complete

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE

INSTALLATION (CONT.) 14

13. A process to search for available troubleshooting guides will be initiated. A progress
indicator will display while searching.

Installation Complete

14. Once the search is complete, a screen will be displayed to indicate that the installation
has completed successfully. Click the Close to return to the JPRO Commercial Vehicle
Diagnostics splash screen.

Setup Complete

15. Click the Install DLA Drivers button from the JPRO Commercial Vehicle Diagnostics
splash screen.
16. Select your adapter from the installation screen and follow the on screen instructions to
complete driver installation.

Install DLA Drivers

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE

 15

REGISTRATION
JPRO Commercial Vehicle Diagnostics requires registration before the application may be
used. Upon initial launch, you will be prompted to register the product. You will need to provide
your contact information as well as the License Key(s) that you received from Noregon
Systems.

The information will be sent to Noregons licensing servers over the internet in order to register
the product. Internet connectivity is required for automatic registration.

If your company or business employs a proxy server to protect its internal network, then you
may need to configure your proxy settings. Press the Proxy Settings button on the form and fill
out the proxy settings.

If a connection to the internet on the

install computer is unavailable,
please follow the instructions for
Offline Registration. Access to email
will be required.

If you purchase an additional module

or extend your maintenance support,
you must also update the
Registration information. Select the
Applications Settings Registration
button to update registration
information. This will display the
registration form.

Select the Update Registration

button if you have purchased
additional modules or renewed Registration Screen
maintenance or subscription. This will enable
any newly purchased module features inside the JPRO Commercial Vehicle Diagnostics
application.

NOTE: Current maintenance or subscription support is required to be eligible for JPRO

Commercial Vehicle Diagnostics product updates.

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE

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SETTING UP PREFERENCES
Preferences Wizard

After initial registration JPRO Commercial Vehicle Diagnostics will display the Preferences
Wizard to help you setup the application. The Preferences Wizard may be accessed at any
time via the Application Settings Preferences Wizard toolbar option.

1. On the Welcome Screen, choose the Language and Units System and then select Next.

Preferences Wizard Welcome

2. The Report Setting window displays. You may customize your JPRO Diagnostic
Report by specifying a logo and choosing to add your company name and address to the
report header. The name and address fields will be pre-populated with the information
provided at the time of registration but may be edited on this screen. You may select the
Print Preview button see what the report header will look like.

Logo & Company Information

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE

SETTING UP PREFERENCES (CONT.) 17

3. Select Next to configure JPRO Commercial Vehicle Diagnostics to generate a report

with each vehicle connection. You can view automatically generated reports from the
Vehicle History window. You may also specify a different location for saving the
automatic files at this time.

Report Settings

4. Select Next to specify the Location. If your company has multiple locations, setting the
Location value enables you to easily identify the location of the vehicle. This value is
used as a prefix to the name of the automatic files viewable in Vehicle History. Select
Next when done.

Location

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE

SETTING UP PREFERENCES (CONT.) 18

5. If you have purchased the JPRO Next Step module, you will be prompted to provide
your Mitchell 1 TruckSeries login information.
This should be provided by Mitchell 1. Select Next when done.

TruckSeries Login Information

6. If you have purchased the JPRO Next Step module, you will be given the option to
enable links to OEM Service Literature web-sites as part of the troubleshooting
information. This is useful if, for example, your company has an account on OEM
Service Literature sites such as Cummins Quickserve. Select Next when done.

OEM Service Literature

NOTE: If you have not purchased the JPRO Next Step module then Step 5 & 6
will not be shown.

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE

SETTING UP PREFERENCES (CONT.) 19

7. If you have purchased the JPRO ASIST Module, you will be given the option to enter
the login information for each of the ASIST databases that you want to support.

ASIST Integration

a. To add a database, first click the Add

Button. This will bring up the ASIST
Database Entry dialog. Type in an
identifying name for the database site the
user will be sending vehicle data to and click
Ok.

NOTE: The step below will require your local ASIST

Admin lookup the Dealer ID/ASIST Username and
Password. These items are only accessible with an ASIST Database Entry
admin user. They can be found under Admin
Customize Your Database API Settings in the ASIST interface.

NOTE: You can select Next without configuring ASIST however you will be unable to
Submit to ASIST until this step is complete. You can access the settings for later
configuration via the Application Settings Preferences option.

b. Once you have entered a database name, then

the Dealer ID or ASIST Username and
Password will be required. To see if those items
have been entered correctly the user can press
Validate button. The Validate dialog will be
displayed to indicate success or failure.
c. Repeat steps a) and b) to enter multiple
databases. Press Next when all your databases
are configured.
ASIST Database Validation Message

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE

SETTING UP PREFERENCES (CONT.) 20

8. Next you will be asked if you track vehicles by Unit Number, also known as Truck or
Bumper Number. If this is enabled, the application will attempt to read the Unit Number
from the vehicle and prompt the user for this information if it is unable to retrieve it from
the vehicle. Select Next.

Unit Number Settings

9. Next is setting up adapter connections. If you are using a Noregon adapter, select Yes
(Auto-Connect) on this screen.
10. If you are using a device other than a Noregon adapter, select No, (Advanced Settings)
and specify the Vendor and Device with which to connect.

Connection Settings

NOTE: Only adapters that are RP1210C compliant will be available for selection.
The Device selection is limited to devices that support auto baud and at least 2
CAN channels.

11. You can create a disclaimer that will appear on the Preventative Maintenance Inspection
screen and all saved Inspection reports.
JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE
SETTING UP PREFERENCES (CONT.) 21

Inspection Disclaimer

Checking Include the Following Disclaimer allows you to enter your disclaimer text.

12. Preview, customize, or create new Preventative Maintenance Inspection checklists from
the next screen. Five default checklists are included and can be previewed by selecting
one and clicking the Print Preview button.

You can edit any of the default checklists or create your own. Please refer to Customize
PM Checklists for detailed instructions.

The provided default checklists are:

(Heavy Duty) Preventative Maintenance-A

(Heavy Duty) Preventative Maintenance-B
(Heavy Duty) Preventative Maintenance-C
Trailer Inspection
DOT Inspection

PM Checklist Customization

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE

SETTING UP PREFERENCES (CONT.) 22

13. Select the Launch at startup option if you want JPRO Commercial Vehicle Diagnostics
to automatically launch when the computer boots up.

Application Launch Option

14. Select Finish to save all your newly configured application settings.

Changing Preference Settings

At any time, you may choose to re-run the Preferences Wizard via the Application Settings
Preferences Wizard toolbar option.

You may also quickly access a single setting via the Application Settings Preferences
toolbar option which displays the Preferences window in a simple tabbed dialog.

Advanced Connection Settings

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE

 23

WORKING WITH LIVE VEHICLE DATA BUS

Connection to the Data Bus on Heavy Duty Vehicles

Connecting to the data bus establishes a connection from the PC through the vehicle adapter to
the vehicle data bus that processes vehicle data.

1. Select the F8 key or the Connect button on the main toolbar.

2. Unless you purchased only the Medium Duty Sprinter or Ford Module, you will be
prompted for the connection type.

Select Connection Type

NOTE: The Heavy Duty Type 2 (green) button will be disabled if the selected
adapter does not support at least 3 CAN channels because that is required to
correctly support trucks with that connector.

a. Select the Whats New to view the Whats New document which contains
an overview of all features available in the JPRO Commercial Vehicle
Diagnostics application. This option requires Adobe Acrobat Reader.
b. Select the DLA+ Connectivity Test button to launch the Noregon DLA+
Adapter Family Connectivity Test application. This may be useful to aid in
troubleshooting connection issues.
3. Select the Heavy Duty 6 or 9 pin , Heavy Duty Type 2 (green) , or 16 pin for
Mack, Volvo or Prevost button.
4. The application will try to connect to the vehicle data bus using all available protocols.

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE

WORKING WITH LIVE VEHICLE DATA BUS (CONT.) 24

5. A progress bar in the lower left status bar will display the connection progress.

Connection Status Bar

6. After connections, the Vehicle Readiness, Fault Code Information and Key Data Points
windows are displayed.

Initially, the top portion of the Vehicle Readiness window will indicate the gathering the
vehicles information. Once all vehicle information has been retrieved, the health of the
vehicle is displayed.

Heavy-Duty Connection Main Screen

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WORKING WITH LIVE VEHICLE DATA BUS (CONT.) 25

Connecting to the Data Bus on Medium Duty Vehicles

Connect a supported Noregon adapter using the appropriate OBD II cable provided. Supported
adapters for Medium Duty vehicles include:

Noregon JPRO DLA+

Noregon JPRO DLA+ Wireless
Noregon JPRO DLA+ 2.0
Noregon JPRO DLA+ 2.0 Wireless

If using a USB connection, also connect the USB cable to the computer running JPRO
Commercial Vehicle Diagnostics.

Ford vehicles require the OBD II cable with the red connector

GM (GMC or Chevrolet) vehicles require the OBD II cable with the yellow connector

Sprinter vehicles require the OBD II cable with the blue connector when using a DLA+ or
DLA+ Wireless adapter or the OBD II cable with the gray connector when using the
DLA+ 2.0 or DLA+ 2.0 Wireless adapter.

Isuzu vehicles require OBD II cable with either the blue or gray connector.

Ensure the adapter firmware has been updated to v3.21 or later. Earlier firmware
versions may cause vehicle faults.

If using the JPRO DLA+ adapter, ensure the driver version is v3.0.15 or later. Earlier
driver versions may fail to connect.

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE

WORKING WITH LIVE VEHICLE DATA BUS (CONT.) 26

1. Select the F8 key or the Connect button on the main toolbar.

2. Unless you purchased only the Medium Duty Sprinter or Ford Module, you
will be prompted for the connection type. Select the Medium/ Light Duty
OBD connector button.
3. The application will try to connect to the vehicle data bus to read the VIN.
4. The application will display the vehicle information.
a. Confirm or provide the 17- digit VIN in the
VIN field.
b. If you do not have the 17-digit VIN
available, select the vehicle make, model,
year and possibly the engine VIN code. If
the vehicle make is not currently
supported, you may attempt to connect as
Generic OBD II. However, when connected
as Generic OBD II, only emission related
faults and sensor data will be available.
Vehicle Information

NOTE: JPRO Commercial Vehicle Diagnostics may fail to connect as Generic

OBD II on vehicles older than 2007.

5. The application will now try to connect to the vehicle data bus using a supported
adapter. Progress information will be displayed while the initial download of vehicle and
sensor data is completed.
6. The Vehicle Readiness, Fault Code Information and Key Data Points windows are
displayed.

Medium-Duty Connection Main Screen

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE

WORKING WITH LIVE VEHICLE DATA BUS (CONT.) 27

Connecting to the Data Bus on a Trailer

Connect a Noregon JPRO DLA+ PLC or JPRO Trailer Diagnostic Adapter using the PLC 7-
way cable. Power must be provided to the trailer using either an auxiliary battery or the tractor.

1. Select the F8 key or the Connect button on the main toolbar.

2. You will be prompted for the connection type. Select the Trailer 7-way
Connector button.
3. The application will try to connect to the trailer using the PLC connection.
4. The Vehicle Readiness, Fault Code Information and Key Data Points
windows are displayed.

PLC Trailer Connection Main Screen

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WORKING WITH LIVE VEHICLE DATA BUS (CONT.) 28

Send Vehicle Data To On Command

Vehicle data gathered by JPRO Commercial Vehicle Diagnostics can be sent to Navistars
OnCommand service if the JPRO OnCommand Connection Module has been licensed.

1. While connected to the Data Bus or at the end of a playing back a log file, click the blue
Submit to OnCommand button.
2. The current vehicle data will be uploaded to OnCommand.

Send Vehicle Data to ASIST

Vehicle data gathered by JPRO Commercial Vehicle Diagnostics can be sent to

Decisivs ASIST service if the JPRO ASIST Module has been licensed.

1. While connected to the Data Bus or at the end of playing back a log file, click
the Submit to ASIST drop down button and select either:
a. Create New Case which will create a new case in ASIST.
b. Or Update Case which will update the most recent case for the truck
(identified by VIN), if one exists. If a case does not already exist for the truck
then a new case will be created.

2. If you have configured more than one ASIST database, then a dialog will be displayed
that will allow you to select a database. The vehicle data will be submitted to the chosen
database.

ASIST Database Selection

3. The current faults, odometer, engine hours, ECU Software Version, fluid levels and more
than 30 additional sensor data items will be uploaded to ASIST.

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Feedback from ASIST

When ASIST receives data from TDS, it will send back info about what it did with the data.
There are five different outcomes

1. This error means that ASIST Module is having trouble communicating with ASIST. This
could be caused by a variety of reasons. Contact Noregon Help Desk or ASIST Help
Desk for support.

ASIST Submit - General Error

2. This dialog means that the data was sent and a case was opened in ASIST with the
given Case number. Click on the Case Number to view the case in ASIST.

ASIST Submit - New Case Created

3. This dialog means that the data was sent and a case was already open in ASIST to
receive the data. Click on the Case Number to view the case in ASIST.

ASIST Submit Existing Case

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4. This dialog means that the ASIST system received the data from TDS successfully, but
there was no matching asset (VIN) in the dealers ASIST system. You will need to add
the asset to ASIST, then you will be resubmit the vehicle data into a new case created
for that Asset.

ASIST Submit Asset Not Found

5. This dialog means that the ASIST system received the data from ASIST Module
successfully, and the asset (VIN) was found, but there was no customer info in the
dealers ASIST system. You will need to add the customer info to the ASIST system,
then you will need to resubmit the vehicle data into a new case.

ASIST Submit Customer Not Found

6. This dialog message means that ASIST Module is having trouble communicating with
ASIST. Check proxy settings, internet connection, or firewall. Contact Noregon Help
Desk or ASIST help Desk for assistance.

ASIST Submit Connection Error

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Disconnecting from the Data Bus

Disconnecting from the data bus closes the applications connection to the vehicle data bus.

1. Select the F8 key or the Disconnect button on the main toolbar.

2. The application disconnects from the data bus.
3. All data windows are closed.

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PREVENTATIVE MAINTENANCE INSPECTION

The Preventative Maintenance Inspection form allows you perform a preventative maintenance
inspection. This information is saved to the PM Inspection report. It is also saved in the
Inspection folder within the specified Automatic Log File Location directory and is available from
the Vehicle History screens Inspection History tab.

1. Follow the previous steps for connecting to the vehicle data bus if desired (You do not
have to be connected to a vehicle to create a PM Inspection).
2. Select the PM Inspection button on the main toolbar to display the Vehicle
Inspection window.

Preventative Maintenance Inspection

3. Here you can enter Customer Name, Reefer Due, Unit #, Repair Order #, etc.
4. Vehicle Information (Odometer, VIN, Unit #, Vehicle Make, Vehicle Model, and Vehicle
Year) may be captured from the data bus and will automatically display if available. You
may add the information if not read from the truck or if performing an inspection without
making a vehicle connection.
5. The desired Checklist can be selected from the list of available Preventative
Maintenance Checklists.
6. The Checklist allows you to record maintenance status and observations made during
the vehicle observation process and maintenance.

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7. Brake lining wear and rotor condition can be noted on the Brake Wear tab of the
Preventative Maintenance Inspection window.

Brake Wear Inspection

Click any of the Brake Lining Wear checkboxes for the brake components to be
inspected to show or hide controls for that component.

8. Tire Tread Wear and Tire Pressure can be noted on the Tread Wear.

Tread Wear Inspection

9. Additional information can be added in the Comments tab.

10. When finished, select the Save button to save the entered information. The information
will automatically be included in the generated PM Inspection Report. It will also be
saved in the Inspection folder in an XML data file.

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CUSTOMIZE PM CHECKLISTS
JPRO Commercial Vehicle Diagnostics comes installed with five detailed Preventative
Maintenance Checklists. It also provides a tool that allows you to create your own checklists
from scratch or using one of the five defaults checklists as a template.

Create or Edit a Preventative Maintenance Checklist

1. Find the customization tool either through step 10 of the Preferences Wizard or by
clicking Application Settings Preferences toolbar option PM Inspection Settings
tab.
2. Click the New button to open the Customize PM Checklist tool.

Create New Checklist

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3. You may also select a checklist from the checklists dropdown and select the Edit button
to edit a previously created checklist or create a new checklist using the selected
checklist as the template.

Edit Existing Checklist

4. Provide or change the checklists name. A name must be provided if you are creating a
new checklist. If you are editing an existing checklist and you dont change the name
your changes will be saved to the existing checklist.

NOTE: If you save a checklist with the same name as one of the 5 defaults, your
changes will not be saved to the default. Instead the word Custom will be added
to the front of the name and your changes will be saved as a new checklist.

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5. Select a desired Inspection Item from the Item Selection area and add it to the new
custom Checklist by clicking the Add button. Adding a category header (in bold) will add
all of the inspection items that belong to the selected category. Adding an individual
inspection item will make its category appear in Custom Checklist Items if it doesnt
already.

Adding an Inspection Item

6. Any Inspection Item or category can be removed by selected the desired item in the
Current Checklist Items window and clicking the Remove button. The item will go back to
the Item Selection window.
7. You can easily change the order of inspection categories or items within a category by
clicking the up or down arrow.
8. You can add Brake Wear and Tread Wear controls by checking the vehicle types to
include by default for this new checklist.
9. Clicking the Save Checklist button will save your new checklist.

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Create Custom Inspection Categories & Items

Custom categories and inspection items can be added to a checklist at any time. This allows
you to tailor a checklist to your companys exact needs.

1. You can choose an existing category from the Inspection Item Category list or type in a
brand new category.
2. Write a new Inspection Item to add to the selected category.

Create a Custom Category & Inspection Item

3. Clicking the Save Inspection Item button will add your custom item to the Item Selection
window and the Master Checklist. This means that those new items will be available for
any future checklist customizations.
4. You can now add the new inspection item to the checklist being customized.

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You can also add an item code to any inspection item. Typically these item codes will refer to
your companys servicing documentation. A custom item code will appear in place of the row
number for the inspection item on both the Inspection and saved report.

1. Whenever you click on an item in either the Item Selection or Current Checklist Items
window, that items information appears in lower left of the Customize PM Checklist
window.
2. Enter the item code you want to add to the selected item in the Item Code box. Items
codes can be any arrangement of letters and numbers.

Adding an Item Code

3. Clicking the Save Inspection Item button will add the item code to the selected item. The
item code will be added to the item no matter which window it is in.
4. When you complete your checklist customization and click the Save Checklist button any
item codes you added will be save to the Master Checklist. This means that those item
codes will be available for any future checklist customizations.

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Sharing Checklist Templates

In addition to customizing checklists, you can also share any checklists you have created or
import checklists created by someone else. This makes it easy for you to share custom
checklists within your organization.

1. Click Application Settings Preferences toolbar option PM Inspection Settings

tab.
2. Click Add Template to add a template someone has sent you. You can use the Select
PM Checklist Template window to find the template file on your computer. Clicking Open
will automatically add the template to your list of checklists.

Add Template

3. Selecting a template from the Select Checklist to Edit list will enable the Share Template
button.
4. Clicking Share Template opens the Save Checklist Template window, which you can
use to save the template file in a desired location. From there you can easily share the
template as an attachment via e-mail or into a shared directory where others in your
organization can find it.

Share Template

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VEHICLE HISTORY
Vehicle History allows you to playback or view all the log files and reports located in the
automatic log directory via the Connection History tab. The Inspection History tab allows you to
view or edit PM Inspections. Data can also be sorted and grouped.

The Connection History tab also supports a Demo mode enabling you to explore application
features quickly and easily without needing access to vehicles.

1. Select the Vehicle History button on the main toolbar.

2. The Vehicle History window appears with the Connection History tab selected and
showing a listing of log files and reports located in the automatic log directory.

Connection History

NOTE: Unit Number will only display if enabled in Preferences.

NOTE: Submit Date will only display if the JPRO OnCommand Connection
Module or JPRO ASIST Module is licensed

3. Use the Search at the top of the form to search all columns by Make, Unit Number,
Customer Name, Comments or even a partial VIN. The displayed results will show only
those items that meet all search criteria.
4. Use the Group By box to select which report heading to sort on.

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5. Select the Demo button to view all installed demo files. This allows you to select demo
files for playback to explore features without needing a vehicle connection.

Demo Mode

NOTE: Vehicle History will stay in demo mode until you close the Vehicle History
window.

6. Select the log file of interest from the Connection History tab.
a. Select the Play Log button or double-click on a row to play back the
previously recorded data. See Playing Back Previously Recorded Data for more
details.
b. Select the View Report button to view the JPRO Diagnostic Report if one
is available.
c. Select the Resubmit to OnCommand button to re-upload the selected file to
OnCommand. This button is only visible if the JPRO OnCommand
Connection Module is licensed. This button is only enabled if the vehicle
information was previously submitted.
d. Select the Resubmit to ASIST button to re-upload the selected file to ASIST.
This button is only visible if the JPRO ASIST Module is licensed. This button is
only enabled if the vehicle information was previously submitted.

NOTE: To submit vehicle data not previously submitted to OnCommand or

ASIST you must playback the log file to the end and select the Submit to
OnCommand or Submit to ASIST button on the main toolbar.

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e. Select the Email button to attach and e-mail the playback file, JPRO
Diagnostic Report and Vehicle Inspection information if available.
f. Select the File Open button to playback a log file not in the automatic log file
directory. The standard Windows Open File dialog appears and enables you to
browse to the log file and select Open. See Playing Back Previously Recorded
Data for more details.
7. Select the Inspection History tab to view a listing of all saved PM Inspections located in
the Inspection directory.

Inspection History

8. Select the inspection file of interest from the Inspection History tab.
a. Select the Edit PM Inspection button to edit the Inspection information for
the given vehicle.
b. Select the View Report button to view the JPRO PM Inspection Report if
one is available.
c. Select the Email button to attach and e-mail the PM Inspection Report and
Inspection XML file.

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Playing Back Previously Recorded Data

Playing back previously recorded data allows you to access all functionality as if you were
connected to a live vehicle, but with the ability to start, stop, pause, and fast forward. This
feature is often used to perform a more in-depth analysis when diagnosing and troubleshooting
a vehicle.

1. Select a log file of interest from the Vehicle History list or via the
Vehicle History File Open button.
2. The playback tool bar appears.
3. The Vehicle Readiness, Fault Code Information and Key Data
Points window are displayed. Playback Toolbar
4. The Application status bar is updated with the name of the
playback file.
5. The playback toolbar functions as follows:
a. Rewind to beginning of the playback file.
b. Play. Begin file playback.
c. Pause. Pause file playback.
d. Fast Forward playback.
e. Attach and E-mail playback file. This button
displays the Compose E-mail dialog.

Pressing the Settings button displays the Mail

Configuration dialog. Enter your e-mail address, Compose E-mail
mail server, username and password (if
required by the server).

f. The playback toolbar displays the current

position in the file (MM:SS), the total length of
the file, and the playback state.
6. To close the playback file, select the Disconnect
button from the main toolbar. The toolbar and all data
views will close.
7. The Vehicle History window will re-open. Mail Configuration

Recording Live Vehicle Data

Recording the live vehicle data allows you to capture all data on the data bus to a file. This file
can later be played back for a more in-depth analysis.

You cannot record data from a playback file. The Record option will only be available when
connected to the live data bus.

Basic Recording

1. While connected to the live vehicle data bus, select the Record button from the
main toolbar.
2. The data bus is recorded. Record displays in the lower right status bar.

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Stop Recording

1. To stop recording, click the Stop Recording button on the main toolbar.
2. Recording stops.
3. The application prompts you to save the log file. Click Yes.
4. The standard Windows Save File dialog appears. Select a filename and a location for
the file, and click Save. The default location is located at C:\JPRO logs\.
5. The log file is saved to disk and can be played using the Playback feature.

NOTE: Clicking the Disconnect or Exit button will also cause the application to
prompt you to save the log file.

Automatic Recording

Upon making a live vehicle connection, JPRO Commercial Vehicle Diagnostics immediately
begins recording all data on the data bus. The recording will automatically be saved to a log file
once all data has been read. The automatic recording will be a minimum of 60 seconds but may
be longer if necessary to capture the full state of the vehicle.

Log files are saved to the computers hard drive in location configured in Setting Up
Preferences. The default is:

C: \JPRO Logs\Automatic\

Automatically saved log files contain information in the filename that denotes the vehicles VIN,
Unit Number (if required), the date and time of the recording, and the overall vehicle health. The
filename will end with "a" if there were any active, pending or confirmed faults; an i if there any
only inactive faults; and an n if there are no faults.

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STANDARD DATA VIEWS

Most views available are the same regardless of the protocol selected or whether you are
analyzing live vehicle data (Connect button) or working with a playback file (Playback button).

Vehicle Readiness

The Vehicle Readiness window is the heart of the JPRO Commercial Vehicle Diagnostics.
This window displays a consolidated view of the entire vehicle across data buses. The window
is divided into three panels that provide useful information.

The top portion of the window displays overall vehicle

health information.

The health status icon is a stop sign if active faults are

present. A yellow triangle indicates one or more vehicle
issues but no active faults. A green check mark indicates
there are no active faults and no other issues.

Buttons to the right of the health status icon will tell the user
exactly what is wrong and by clicking on the button the user
will be taken to a screen to provide more information about
the issue. See the Vehicle Issues section for more
information.

The Vehicle Tree shows the vehicle at the highest level and
all components on the vehicle listed beneath it. Select any
component in the Vehicle Tree to display the Fault Code
Information and Key Data Points windows for the selected
component. The Vehicle/Component Information area is
also updated to display information pertaining to the
selected component. Vehicle Readiness

The Vehicle Information area at the bottom of the Vehicle Readiness window displays
the VIN, manufacturer, model, model year and unit number if the vehicle node is
selected, or component-specific information if a component is selected.

Vehicle Issues

Issues that affect vehicle health will be displayed, if they exist, next to the vehicle health icon in
the top portion of the vehicle readiness window. These issues are displayed as buttons that can
be clicked to get more details about the issue.

Vehicle Health Status

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Active Faults Present

If there are any active faults present on the vehicle, then this issue will be displayed. If all of
the active faults are cleared or fixed (made inactive), then this issue will disappear.

When the Active Faults Present button is clicked the Data Monitor will open to the Faults
tab, which will display data related to the reported faults.

Battery Voltage Low

This issue appears if the battery voltage is less than 11.9 volts in a running vehicle, or 10.5
volts if the engine is not running.

If the battery voltage is consistently above the threshold for 15 seconds or more, the issue
will disappear.

Clicking the Battery Voltage Low button will open Data Monitor to the Power Diagram tab
which displays all reported voltage data.

Consumable Fluid(s) Low

If any of the consumable fluids report as low, then this issue will be displayed. Replacing the
fluids so that they no longer report as low will cause this issue to disappear.

Clicking the Consumable Fluid(s) Low button opens the Consumable Fluids window.

No J1939 Data
This issue only appears on vehicles from model year
2009 or newer where no J1939 data bus traffic is
detected. Model year is determined by the VIN. This
issue will not appear on any vehicle older than 2009,
or on vehicles where the model year cannot be
determined.

When the No J1939 Data button is clicked, an

instruction will appear detailing possible
troubleshooting information for checking your
connection.

No J1939 Data

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Cannot Detect ABS

This issue will be present on 2001 and newer vehicles if there are no data bus messages
from the tractors braking system. If a message is received, then this message will
disappear.

Clicking the Cannot Detect ABS button will display a warning.

Cannot Detect ABS

Fault Code Information

The Fault Code Information window displays information about all faults detected on the vehicle
data bus. Additional information is displayed for the selected vehicle/component and fault at the
bottom of the Fault Code Information window.

Key Data Points

The Key Data Points window displays specific data items targeted to the component currently
selected in the Vehicle Readiness window. The gauges displayed vary by vehicle and selected
component. Data points for which no data is available are grayed out or disabled.

Data Monitor

The Data Monitor window displays various data items and parameters, converted to meaningful
values with associated units. The data items shown will vary from vehicle to vehicle based on
types of sensors available.

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Graph

The Graph window displays various data items and parameters in a constantly updating graph
format, allowing you to view trending information. The graph is configured and launched from
the Data Monitor.

Graph

1. Select up parameters of interest in the Data Monitor.

2. Click on the Graph icon .
3. The Graph window is displayed.
4. The data items you selected will be plotted on the graph over time.
5. To customize the display:
a. You can zoom each axis of the graph independently by clicking either the + or
button.
b. Clicking the Auto Fit button will resize the graph to show all plotted data items.
c. The Scroll button automatically moves the graph view to the most current
information.
d. The Freeze button allows you to keep the graph view from moving, letting you
easily study the data while the graph continues to run.
e. Print allows you to print the current graph view. A color printer is strongly
recommended.
f. The Clear button removes all data from the graph and begins capturing new
data.

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HEAVY DUTY DATA VIEWS

Fault Code Information

For heavy duty vehicles, the Fault Code Information window displays all active and inactive
faults detected on the vehicle data bus. Each fault lists the status, component, description,
Lookup Code, FMI and count. When selected, faults classified as active are highlighted in red
and inactive faults in yellow.

Heavy Duty Fault Code Information

Electrical Fault Information

Click on the button to view reported electrical data related to the fault.

Electrical Fault Additional Information

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FMI Assistance
Click on the FMI value to see a technician friendly description for the fault code FMI value.

FMI Lookup Assistance

Clearing Faults Functions

Use the Clear Faults button to clear all active and inactive faults.

Clearing faults on WABCO braking systems can cause the ABS lamp to turn on. If all
brake system faults have been repaired, driving the vehicle will turn the lamp off.

The Fault Code Information window displays information about all faults detected on the
vehicle data bus. Additional information is displayed for the selected vehicle/component
and fault at the bottom of the Fault Code Information window.

Click to Launch JPRO Next Step

If you have purchased the JPRO Next Step module, click the JPRO Next Step
button to access the best troubleshooting information JPRO Commercial Vehicle
Diagnostics has available for the current selected fault. For engine faults, this will most
likely be the Mitchell 1 TruckSeries.

NOTE: Internet access is required for Mitchell 1 TruckSeries. In addition a full 17 digit
VIN must be available and supported by Mitchell 1 TruckSeries in order to access
their fault information.

If a full 17 digit VIN is not available or not supported by Mitchell 1 TruckSeries or if

TruckSeries does not support the fault then JPRO Commercial Vehicle Diagnostics will
attempt to located and open a troubleshooting manual for the faults component.

You may also choose to include OEM Service Literature website links as part of Service
Information via Preference settings. If this is enabled and TruckSeries does not support the
fault and no troubleshooting guide is available then the application will launch the applicable
OEM Service Literature web site.

Launching OEM Applications

Launch a 3rd party (OEM) diagnostic application by clicking on the application Icon (i.e. ).
If there are multiple applications available for a given component, a dialog will be presented
allowing for the selection of the desired application.

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The application will immediately launch while JPRO Commercial Vehicle Diagnostics
continues to execute. If JPRO Commercial Vehicle Diagnostics is running in live
connection mode, the application will disconnect from the data bus before launching the
third party program. Once the launched application is closed, JPRO Commercial Vehicle
Diagnostics will reconnect to the data bus.

NOTE: The automatic reconnect feature is not available when launching Detroit Diesel
Diagnostic Link, International Diamond Logic Builder, Meritor-WABCO TOOLBOX or
ServiceMaxx from JPRO Commercial Vehicle Diagnostics. The user must reconnect
manually after closing these applications.

Freeze Frame Parameters

If there is Freeze Frame data available for the selected fault, the Freeze Frame Parameters
icon becomes available. Click on the icon to view the Freeze Frame data for the
currently selected fault.

Freeze Frame Details

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Key Data Points

Various Key Data Point collections exist for the following components: vehicle, engine,
transmission and brake. Each Key Data Point collection is graphically illustrated using gauges,
thermometers, etc. If a component in the Vehicle Readiness window is connected on both high
and low speeds then the high speed data is used to populate the gauges in the Key Data Points
window. If the high speed data is not available, then the low speed data is used.

Lamp information is shown in each of the Key Data Point collections. If any component or fault
indicates a lamp status change, the Vehicle Readiness Lamp is updated to reflect that change.

The current status of each of five lamps is shown: Parking Brake Status Malfunction Indicator
Lamp; Red Stop Lamp Amber Warning Lamp; Protect Lamp; Lamp statuses include: off (least
severe), flashing, and Steady On (most severe).

Displayed Data Points in Vehicle Readiness Window (when a vehicle is selected)

Road speed limit, cruise set speed limit, total average fuel economy, total engine hours,
odometer, coolant level, battery voltage, DPF soot level, engine derate, DPF lamp, EHST
(exhaust system high temperature) lamp, trailer and tractor ABS lamps, and oil level.

Key Data Points

Data Points for an Engine Component

Air inlet pressure, exhaust pressure, fuel pressure, boost pressure, oil pressure, oil
temperature, coolant temperature, fuel temperature, exhaust temperature, air inlet
temperature, and battery voltage.

Transmission Data Points

Transmission input speed, transmission output speed, transmission fluid temperature, gear
selected, gear obtained, and battery voltage.

Brake Data Points

Road speed, tractor ABS lamp, trailer ABS lamp, wheel speeds (J1708 only), and relative
wheel speeds (J1939 only).

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Data Monitor

The Data Monitor groups messages into related categories by tabs located at the top of the
Data Monitor window. Many of these tabs use graphical representations for displaying
parameter values.

1. Select Data Monitor button on the main toolbar.

2. The Data Monitor window is displayed and the initial view defaults to the All tab. The All
tab displays all available data items from all components on the data bus.

Data Monitor All Tab

3. Other Data Monitor tabs include: Power Diagram, Faults, Temperature, Switches, Status
Indicators, Pressure, Percent, Electrical, and Data Groups.
4. Filter the Data Monitor list by selecting any component from the drop down list at the top
of the window.
5. Data Monitor items can be quickly found by typing in search criteria and clicking the
Search button. Results will be displayed for all items that have the search criteria in at
least 1 column.

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6. The Power Diagram tab will display a graphical representation of the reported voltages
for the various modules of the vehicle. This is to aid in the diagnosis of electrical
problems.
7. Low voltages will be indicated by a red blinking highlight. An indicator may display next
to ECUs with electrical faults. A red exclamation indicates active faults. A yellow
triangle indicates inactive faults.

Data Monitor Power Diagram Tab

8. Select an ECU from the Power Diagram to see all electrical data reported by the
selected ECU. Electrical data associated with a reported active fault will be highlighted
red in the grid display. Data associated with inactive faults will be highlighted in yellow.

Data Monitor ECU Voltage Information

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9. The Fault tab displays all available data that relates to the reported faults. Typically this
means sensor faults will show related information. Diagnostic faults may not have any
related data. It is possible for faults to be reported, but related data may not be available.

Data Monitor Faults Tab

10. To view a graphical display of items in a specific category, select the Temperature,
Switches, Status Indicators, Pressure, Percent, or Electrical tab.

Data Monitor Tabs and Graphical Representations

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11. The Electrical Tips button to display information to help diagnose potential electrical
problems.

Electrical Tech Tips

12. The FMI Assistance button will open window containing extended FMI descriptions
to aid technicians understanding of fault code FMI meaning.

FMI Assistance

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13. The Data Group tab will display user defined sets of data. You can use this feature to
define lists of data of interest on every vehicle. Data items in a particular group that are
available on the current vehicle will be displayed when the named group is selected in
the Data Group dropdown.

Data Monitor Data Groups Tab

14. To add a data item to a Data Group, simply select the

Selected checkbox on the All tab and then select the
Add to Data Group button. The Add Parameters to
Group window will display.

Provide the group name or select from the list of

previously defined groups. Selecting the OK button will
then add the selected data items to the selected groups.

Add Parameters to Group

NOTE: Selected data items are component and protocol specific. For example,
adding Battery Voltage will not automatically display Battery Voltage reported by
every component. Only the selected components Battery Voltage from the
selected protocol would display in the Data Group.

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Consumable Fluids

The Consumable Fluids view

displays the status of fluids in the
vehicle and allows you to quickly
and easily determine the status of
vehicle fluids in a single display.

The Consumable Status window

displays fluids types: Engine Oil,
Engine Oil Reservoir, Transmission
Oil, Hydraulic Brake Fluid, Washer
Fluid, Coolant and Diesel Ethanol
Fluid.

1. Select the Consumable Consumable Fluids

Fluids button on the
main toolbar. The button image will change to indicate fluid level status:
o Normal

o Low

o Critically Low

2. The Consumable Fluids window displays data about important fluids in the vehicle.
Status will be indicated by the color of the gauge. Green indicates the fluid level is
normal. Yellow indicates the fluid level is low. Red indicates the fluid level is critically low.

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Aftertreatment Diagnostics

Aftertreatment Diagnostics are only available on 2007 or newer heavy duty vehicles with J1939
data available. It displays data items related to the Aftertreatment system including the Diesel
Particular Filter (DPF) Amps, Status, Inhibits and Diagnostic DPF, EGR, SCR and DEF Tank
Sensor Readings in an easy to understand graphical format.

The Aftertreatment Diagnostics button is not available until after all initial vehicle data is
completely read. This will take 15 or more seconds to complete depending on the vehicle.

1. Select Aftertreatment Diagnostics button on the main toolbar.

2. If connected to a vehicle, the Aftertreatment Instructions are automatically displayed to
provide aid in diagnosing issues with aftertreatment systems. Once closed, the
instructions can be reopened by the Instructions button.

Aftertreatment Diagnostic Instructions

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3. The Aftertreatment Diagnostics Overview window is displayed and an Overview tab

displays a schematic of the aftertreatment system. Key data points labeled include the
DPF, EGR, SCR, and DEF Tank Sensor readings.

Aftertreatment Diagnostics Overview

NOTE: On EPA 2007 engines, the schematic does not include the SCR and DEF
Tank.

At the top of the Overview tab are the appropriate lamps including the Stop Engine,
Check Engine, Diesel Particulate Filter (DPF) Lamp, and the Exhaust High Temperature
Lamp as well as the Overall Engine Derate due to DPF status, Soot Level and Inhibit
DPF Regen State.

On live vehicle connections, if available, there may be additional buttons to allow you to
start DPF Regen or access other bi-directional test functionality. Please see the Heavy
Duty Bi-Directional DPF Service Regen section in this document for more information.

Aftertreatment Diagnostics with Bi-Directional Capabilities

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4. Select the Regen Status tab to see the details for the Inhibit and DPF status.

Aftertreatment Diagnostics Regen Status

Select the Data tab to see all aftertreatment data displayed in an easily searched and
sorted grid format.

Aftertreatment Diagnostics Data

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Bus Statistics

Bus Statistics are only available on live vehicle connections. The window provides textual
information regarding the total number of message received by the vehicle adapter as well as
the average number of messages per second. There is a graphical representation of the current
bus utilization percentage Message statistics are provided for each ECU Bus as well.

1. Select the Bus Statistics button on the main toolbar.

2. The Bus Statistics window is displayed and begins monitoring bus communications
immediately.

Bus Statistics

3. To control the Bus Statistics window:

a. Click Stop to stop updating device statistics.
b. Click Start to begin updating device statistics again.
c. Click Reset to reset the DLA and accompanying statistics.

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HEAVY DUTY BI-DIRECTIONAL

Bi-Directional allows you to run tests and perform calibrations on the vehicle. This is only
available:

On Mack and Volvo EPA 07, EPA 10 and EPA 13 engines if you have the JPRO
Heavy-Duty Command Module - Mack and Volvo enabled
Vehicles with 2000 2016 model year Detroit Engines if you have the JPRO Heavy-
Duty Command Module Detroit Diesel enabled
Vehicles with 2002 2016 model year Cummins Engines if you have the JPRO Heavy-
Duty Command Module Cummins enabled
Vehicles with EPA 07 to EPA 13 International engines if you have a JPRO Professional
license activated.

The following tests and calibrations are available to be run:

Bi-Directional Test or Calibration Vehicle or ECU Supported

Aftertreatment Maintenance Reset Cummins EPA 07 to EPA 13 engines
Cruise Control Max and Min Set Mack and Volvo EPA 07 to EPA 13 engines
Speeds
Cummins EPA 02 to EPA 13 all ISB, ISC, ISL, ISM
and ISX
NOTE: 500 Series (EPA 02) engines not currently
confirmed. Please call the Noregon helpdesk for
support on this engine family
Cylinder Cut Out Detroit engines 2000 2014
International EPA 07 to EPA 13
NOTE: EPA 10 Maxxforce 7 is not currently
supported.
Mack and Volvo EPA 07 to EPA 13 engines
Cummins EPA 07 to EPA 13 all ISB, ISC, ISL, ISM
and ISX engines
Detroit engines EPA 07 to EPA 13 engines
DPF Service Regen International EPA 07 to EPA 13
NOTE: N13 and EPA 13 Maxxforce 11/13 are not
currently supported
Mack and Volvo EPA 07 to EPA 13 engines
DPF Ash Accumulator Reset Detroit EPA 10 to EPA 13 engines
Enable/Disable Cruise Control Mack and Volvo EPA 07 to EPA 13 engines
Fuel Injector Reset Cummins EPA 13 all ISB, ISL and ISX engines
Cummins EPA 07 to EPA 10 ISC, ISL, and ISX
Fuel Injector Calibration (12L and 15L) engines with Common Rail Fuel
Systems
Cummins EPA 10 to EPA 13 engines with
Fuel Leakage Test
Common Rail Fuel Systems

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Detroit EPA 10 to EPA 13

Idle Shutdown
Mack and Volvo EPA 07 to EPA 13 engines
Learned Data Reset Mack and Volvo EPA 07 to EPA 13 engines
Road Speed Limit Mack and Volvo EPA 07 to EPA 13 engines
SCR System Output Component Test Detroit EPA 10 to EPA 13 engines
SCR ADS Self Check Detroit EPA 13 engines
Cummins EPA 07 to EPA 13 all ISB, ISC, ISL, ISM
and ISX engines
Trip Reset Mack EPA 07 and newer with DataMax enabled.
Volvo 2012 and newer with DataMax enabled.
NOTE: Only available via the Report menu.
VGT Electronic Actuator Installation Cummins EPA 10 and 13 ISB, ISC, ISL, and
and Calibration ISX (12L and 15L) engines
Cummins EPA 10 and EPA 13 ISB, ISC, ISL and
VGT Hysteresis Test ISX (12L and 15L) engines with Common Rail Fuel
Systems

Selecting the Bi-Directional displays the test selection dialog. The list of test available will
vary based on the vehicle connected.

To start a test, select the test of interest and press Enter or the Start button. Select Close to exit
the Bi-Directional test selection dialog.

NOTE: The Bi-Directional button is available only on a live vehicle connection after a
complete vehicle snapshot has been collected. This may take a minute or more.

Bi-Directional Test Selection

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Aftertreatment Maintenance Reset

Aftertreatment Maintenance Reset is supported on Cummins EPA 07 to EPA 13 only.

The Aftertreatment Maintenance Reset provides the ability to enable DPF Regen when it has
been inhibited due to certain faults. The technician would perform this after fixing the underlying
issue. Repairs may include replacement of the Diesel Oxidation Catalyst, replacement of the
Diesel Particulate Filter, or replacement of the hydrocarbon injector unit.

1. Select Aftertreatment Maintenance Reset and press Enter or the Start button.
2. The Aftertreatment Maintenance Reset dialog will be displayed.

Aftertreatment Maintenance Reset Dialog

3. Select the Reset Type from the selection box. Selection options include: All, DPF
Reset or DOC Maintenance Reset.
4. Select the Reset button to initiate the reset operation. Follow the instructions given on
the dialog.
5. Turn off the ignition and selection OK (previously was the Reset button).
6. Wait for the displayed timer progress to complete. When complete, the Exit button is
enabled and the instruction to Please turn ignition on to re-establish communications.
displays.
7. Turn the ignition on. Wait for communication to be re-established.
8. Once the status updates to Aftertreatment Maintenance Reset Complete, press Exit to
return to the test selection dialog.

Cruise Control Max and Min Set Speeds

Setting the cruise control max and min speeds is supported on Mack and Volvo engines only.

These parameters may be protected by the customer password setting. If the user has
configured the vehicle with a password then, the user will need to have that password to set any
of these parameters. Once the password is entered, parameters can be changed on the vehicle
until the session is ended by hitting Disconnect.

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1. Select Cruise Max and Min Speeds and press Enter or click the Start Button.
2. The Cruise Max and Min Speeds Dialog will be displayed. The Update Value column is
where the user enters new values. The Current Value column shows the current settings of
the Cruise parameters. The Min and Max columns show the maximum setting values. The
Units column shows the unit of measure for the displayed values.

Cruise Max and Min Speeds Setting Dialog

3. Enter a new value in one or more rows of the grid. Click Program button to have the new
values sent to the vehicle. Once the programming is complete the Current Value column
values will be updated and the Restore Original button will become enabled.
4. After the cruise limits have been reprogrammed to new value(s) you can decide to reset to
the original value(s) by clicking the Restore Original button. A Restore All dialog is
displayed.

Restore All

5. To restore the original value(s) click the Yes button, otherwise click the No button to return
to the Cruise Max and Min Speeds dialog. If the Yes button is clicked, then the original
value(s) are restored and the dialog is updated and displayed.
6. When done reprogramming, click the Exit button to return the Bi-Directional Dialog.

Cylinder Cut-out Test

1. Select Cylinder Cut-out and press Enter or press Start Button.

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2. The Configure Monitored Data for Cylinder Cut-out Test dialog will be displayed.

Configure Monitored Data for Cylinder Cut-out Test Dialog

3. Select parameters from the Available list and click > Add > button to move them to the
Selected list.
4. To remove parameters from the Selected list, highlight the parameter in the list and press
the < Remove < button. The parameter will returned to the Available list.
5. When you are done selecting parameters, then press the OK button, otherwise press the
Cancel button to return to the test selection dialog.
6. Pressing OK button will cause the Cylinder Cut Out dialog to be displayed

Cylinder Cut-out Dialog

7. The strip chart at the top will display the engine speed and the grid of parameters below the
strip chart will show the values of the parameters that were selected in the previous dialog.
8. To disable and enable cylinders, first select the cylinder to disable in the Selected Injector
dropdown and then press the Disable button. The Disable button will now change to
Enable. The strip chart should show the reaction of the engines speed to disablement of
the cylinder. To enable the cylinder, press the Enable button and the Enable Button will now
change to Disable.
9. Press Done button when ready to exit this test and return to the test selection dialog.

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DPF Service Regen

DPF Service Regen applies to EPA 07 and newer engines only.

During engine operation, the Diesel Particulate Filter becomes loaded with soot. Regeneration
of the DPF takes place during engine operation in order to remove the soot. If the soot level
becomes greater than what can be removed by the normally-occurring regeneration process
then service regeneration may be needed.

1. Select DPF Service Regen and press Enter or press Start Button.

NOTE: This feature is also available from the Aftertreatment Diagnostics window for
Cummins and Detroit engines.

NOTE: On Mack and Volvo engines, this feature is only available from the Bi-
Directional test selection dialog.

2. If not previously shown, the Aftertreatment Instructions are automatically displayed to

provide aid in diagnosing issues with aftertreatment systems. When read, select the Close
button on the window.
3. The Aftertreatment Diagnostics dialog will display with the DPF Service Regen options
shown.

DPF Service Regen Dialog

NOTE: On Mack and Volvo engines, the user interface is different from the one shown
above and does not include the aftertreatment graphic display.

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4. To begin the DPF Service Regen, press the Start DPF Regen button. The lamp to the left of
the Start button will change from Not Running to Running and highlight as well. The
button will change to Stop DPF Regen.

DPF Service Regen Running

5. To end the regen early, the user should press the Stop DPF Regen button. If the Stop
button does not respond the user can engage the accelerator pedal or disengage the e-
brake.
6. To leave this dialog without starting a regen or after stopping a regen, select the Close
button.
7. Select the Bi-Directional Test button to select a different test to execute.

DPF Ash Volume Reset

The DPF Ash Volume Reset is only available on Detroit Diesel EPA 10 to 13 engines.

This service routine synchronizes the ash volume between the CPC and ACM and resets the
DOC/DPF temperature accumulators.

It should be used when performing one of the following actions:

o Installing a cleaned or remanufactured filter.

o Installing a new filter due to failure.
o Replacing an ACM

1. Select DPF Ash Accumulator Reset and press Enter or press Start Button.

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2. The DPF Ash Accumulator Reset dialog will be displayed.

DPF Ash Accumulator Reset Dialog

3. If reset is due to filter changes, select Installing a clean or remanufactured installation or

new filter installation due to failure option and click the Set Ash Volume button.
4. The user will be asked to verify and confirm the operation. Click Yes to proceed.

Confirm Ratio Reset Dialog

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5. If reset is due to changing an ACM, select ACM replacement option and click the Set Ash
Volume button. The user will be asked to verify and confirm the operation. Click Yes to
proceed.

Confirm Ratio Update Dialog

6. During the procedure, the progress and status message will be displayed in the progress
box. The Close button will be temporary disabled until the procedure completes.
7. After the procedure completes, the Progress box will indicate the results of the requested
action. If successful, the Progress box will display a success message. Otherwise, it will
display the error message.
8. Press Close button when ready to exit this test and return to the test selection dialog.

Enable/Disable Cruise Control

Enable and Disable of Cruise Control is only available on Mack and Volvo engines.

This may be protected by the customer password setting. If the user has configured the vehicle
with a password then, the user will need to have that password to set any of these parameters.
Once the password is entered, parameters can be changed on the vehicle until the session is
ended by hitting Disconnect.

1. Select Enable Cruise Control and press Enter or click the Start Button.
2. The Cruise Control Enable Dialog will be displayed. The Enable button will turn cruise
control on and the Disable button will turn cruise control off. The center lamp will display the
current state of the vehicle. To return to the Commanded Tests dialog, click the Done
button.

Enable Cruise Control

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Fuel Injector Reset

Fuel Injector Reset is only available on Cummins EPA 13 engines.

The Fuel Injector Reset provides the ability to reset learned data when replacing or moving
injectors between cylinders.

1. Select Fuel Injector Reset and press Enter or the Start button.
2. The Fuel Injector Reset dialog will be displayed.

Fuel Injector Reset Dialog

3. Select the cylinder(s) to reset. Selected cylinders will highlight.

4. Select the Reset button. All buttons on the dialog will be disabled while the reset
operation is performed.

Fuel Injector Reset Turn Off Ignition

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5. Follow the instructions and turn off the ignition and press Ok. The dialog displays a
progress bar.

Fuel Injector Reset Please Wait

6. Wait for the displayed timer progress to complete. When complete, the Exit button is
enabled and the instruction to Please turn ignition on to re-establish communications.
displays.
7. Turn the ignition on. Wait for communication to be re-established.
8. Once the status updates to Reset successful for the selected injectors, press Exit to
return to the test selection dialog or select different cylinder(s) to reset and go to step 4.

Fuel Injector Reset - Success

Fuel Injector Calibration

Fuel Injector Calibration is only available on Cummins EPA 07 and EPA 10 ISC, ISL, and ISX
(12L and 15L) engines with the Common Rail Fuel System.

Fuel Injector Calibration is used to read and program calibration codes in the ECM when
replacing or moving injectors between cylinders. The injector calibration code is marked on the
injector head by the manufacturer. All of the injector calibration codes must be updated if the
ECM is replaced to ensure optimum fueling efficiency.

Ensure the engine is not running before clicking Start.

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1. Select Fuel Injector Calibration test and press Enter or press Start button.
2. The Fuel Injector Calibration dialog will be displayed. The Current Barcode column is
populated with the injector code read for the corresponding injector/cylinder.
3. Enter any new injector barcodes into the New Barcode column.

Fuel Injector Calibration

4. Select the Apply button to initiate sending the new value(s) to the ECM. Follow the
instructions displayed concerning cycling power to the ECM.
5. The application will validate that the updated injector codes were written. The Status
column will update to indicate Success or Failure.

Fuel Leakage Test

Fuel Leakage Test is only available on Cummins EPA 10 and EPA 13 engines with a Common
Rail Fuel System.

The Fuel System Leakage test is used to pressurize the fuel system and allow the user to check
for fuel leaks. Fuel rail pressure is increased to the same pressure used at the engines rated
power. Increasing fuel rail pressure will make some fuel system leaks more obvious. This
procedure may be used to check return flow from injectors, the rail pressure relief valve, or the
fuel pump.

1. Select Fuel System Leakage and press Enter or press Start button.

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2. The Fuel System Leakage dialog will be displayed.

Fuel System Leakage Test

3. Click the Start button to initiate the procedure.

This test will operate the fuel system at a high fuel pressure. Wear safety goggles
and stay clear from the engine when running this test.

Ensure the engine is running at idle before clicking Start.

4. The dialog will update the displayed status and start tracking the Running Time. The
Start button changes to Stop.
5. Wait for the status to change to Running then examine the fuel system for leaks.

Fuel System Leakage Test - Running

6. When done, select the Stop button. The engine will return to normal operation.
7. Press Exit to return to the test selection dialog.

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Idle Shutdown Time

Changing Idle Shutdown Time is only supported on Detroit Diesel EPA 10 and EPA 13 engines
and Mack and Volvo engines.

1. Select Idle Shutdown Time and press Enter or click the Start Button.
2. The Idle Shutdown Time Dialog will be displayed. The Update Value column is where the
user enters new values. The Current Value column shows the current settings of the
Cruise parameters. The Min and Max columns show the maximum setting values. The
Units column shows the unit of measure for the displayed values.

Idle Shutdown Time Dialog

NOTE: Idle Shutdown Time window will look slightly different on Detroit engines, but
the functionality provided is the same.

3. Enter a new value for Idle Shutdown time. Click Program button to have the new value sent
to the vehicle. Once programming is complete the Current Value column value will be
updated and the Restore Original button will become enabled
4. When done programming, click the Exit button to return to the Bi-Directional Dialog.

Learned Data Reset

Learned Data Reset is only supported on Mack and Volvo engines.

1. Select Learned Data Reset and press Enter or press Start Button.

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2. The Learned Data Reset dialog will be displayed. To reset, click the Reset button. To leave
this dialog, click the Exit button

Learned Data Reset Dialog

3. The user will be asked to confirm the reset of the learned data, by pressing the Yes button,
otherwise press the No button to return to Learned Data Reset Dialog.

Confirm Reset Dialog

4. To complete the Learned Data Reset the user will need to Cycle the engines power by
turning the ignition off for 2 seconds and then back on. Click OK button when this done and
return to the test selection dialog.

Cycle Power Dialog

Road Speed Limit

Setting Road Speed Limit is only supported on Mack and Volvo engines.

This parameter may be protected by the customer password setting. If the user has configured
the vehicle with a password then, the user will need to have that password to set any of these
parameters. Once the password is entered, parameters can be changed on the vehicle until the
session is ended by hitting Disconnect.

1. Select Road Speed Limit and press Enter or click the Start Button.

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2. The Road Speed Limit Dialog will be displayed. The Update Value column is where the
user enters new values. The Current Value column shows the current settings of the
Cruise parameters. The Min and Max columns show the maximum setting values. The
Units column shows the unit of measure for the displayed values.

Road Speed Limit Dialog

3. Enter a new value in one or more rows of the grid. Click Program button to have the
new values sent to the vehicle. Once the programming is complete the Current Value
column values will be updated and the Restore Original button will become enabled.
4. Click the Exit button to return to the Commanded Tests dialog.

SCR Output Component Test

The SCR Output Component Test is only supported on Detroit Diesel EPA 10 and EPA 13
engines.

This test routine is used as a sanity check for components related to the Aftertreatment system.
It is performed at KOEO (key on, engine off).

1. Select SCR Output Component Test and press Enter or press Start Button.

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2. The SCR Output Component Test dialog will be displayed.

SCR Output Component Test Dialog

The Status box in the bottom will display the progress of each step of the test. The
Overview tab displays different emissions sensor values to be monitored for the test.

The Data tab displays important sensor data to be monitored for the test in a grid on the
left. On the right of the Data tab is a strip chart of temperature values monitored for the
test.

SCR Output Component Test Data Tab

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The Faults tab displays faults. That will include existing faults and any new faults that
will occur during the test.

SCR Output Component Test Faults Tab

3. Press Start button to begin the test.

If the engine RPM is detected the user will be alerted and the test will not start.
Otherwise, the test will proceed.

Engine Running Alert

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4. During the test, the Start button will become the Stop button. The progress of each step
will be displayed in the Status box and the Test Result indicator will display Running.
To manually stop the current test, press the Stop button.

SCR Output Component Test - Running

5. When the test completes, the Test Results indicator will show Pass if successful or
Failed if it was not successful. Any other additional messages will be displayed in the
Status box.
6. Press Exit button when ready to exit this test and return to the test selection dialog.

SCR Airless Doser System Self Check

The SCR Airless Doser System Self Check is only available on Detroit Diesel EPA 13 engines.

The SCR Airless Doser System Self Check ensures that the SCR system is operating properly.

1. Select SCR Airless Doser System Self Check and press Enter or press Start Button.

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2. The SCR Airless Doser System Self Check dialog will be displayed. Different ADS
component indicators will be displayed to the user for monitoring. The status and progress
of each step of the test will be tracked on the box to the right.

SCR Airless Doser System Self Check Test Dialog

3. Press the Start button to begin the test.

If engine RPM is detected the user will be alerted and the test will not start. Otherwise, the
test will proceed to start.

Engine Running Alert

4. During the test, the Start button will change to the Stop button and the status and progress
of each step of the test will be displayed on the right. To manually stop the current test,
press the Stop button.
5. After the test completes, the Test Results box will display the outcome of the test.
6. Press Close button when ready to exit this test and return to the test selection dialog.

Trip Reset

Trip Reset is only available on Cummins, Mack and Volvo engines.

The Trip Reset feature resets all stored trip data. The data values cannot be restored after the
reset. Cumulative trip data will not be affected.

NOTE: This feature is also available from the Report menu for Cummins engines.

NOTE: On Mack and Volvo engines, this feature is only available from the Report menu
and is not available from the test selection dialog.

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A series of instruction dialogs will be displayed upon the selection of Trip Reset. The exact
instructions will vary based on the engine manufacturer. Read and follow the displayed
instructions to perform the Trip Reset operation.

NOTE: On Mack and Volvo engines you will be given the option to save a backup copy of
trip values prior to performing the reset operation. This feature is not available for
Cummins engines.

NOTE: Cummins engines may require you to enter the ECM master password in order to
perform the Trip Reset operation.

VGT Electronic Actuator Installation and Calibration

VGT Electronic Actuator Installation and Calibration is only available on Cummins EPA 07 to
EPA 13 engines.

The VGT Electronic Actuator Installation and Calibration test should be used to properly install
and calibrate a turbocharger during replacement.

This test consists of two separate procedures. First the actuator must be installed while the
actuator is physically disconnected from the turbocharger. Second the actuator must be
physically reinstalled to the turbocharger to calibrate it.

This test cannot be used to diagnose a turbocharger actuators functionality. Using this
operation in an attempt to test the actuator functionality may cause fault codes and
damage the turbocharger or actuator.

1. Select VGT Electronic Actuator Installation and Calibration and press Enter or press Start
Button.

Ensure the ignition is on and the engine is not running before clicking Start.

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2. The VGT Electronic Actuator Installation and Calibration dialog will be displayed.

VGT Electronic Actuator Calibration Dialog

3. Perform Install procedure.

4. Perform Calibrate procedure.

NOTE: Calibrate must be performed after the Install procedure successfully

completes.

Install Procedure
Ensure the turbocharger actuator is removed from the turbocharger housing according to
manufacturer instructions.

Ensure the turbocharger actuator electrical circuit is connected to the engine wiring
harness.

NOTE: It is normal and expected to have Fault Code 2449 active when a new
turbocharger actuator is connected to the engine because it is not calibrated to the
turbocharger.

1. From the VGT Electronic Actuator Installation and Calibration dialog, select the Install option
and click Start.

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2. A confirmation window will display. Ensure all prerequisites are met and select Yes.

VGT Electronic Actuator Installation Confirmation

3. The installation process will begin, the Start button will change to the Stop button and the
status and progress of each step will be displayed in the VGT Electronic Actuator Installation
and Calibration dialog. To manually stop the installation, press the Stop button.
4. After the install procedure completes, the dialog will display the outcome of the installation.

VGT Electronic Actuator Installation Success

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Calibrate Procedure

NOTE: Attempting to Calibrate the turbocharger prior to completing a successful

Installation procedure will result in an error: VGT actuator Calibration has failed:
Actuator Installation must be performed before Calibration.

1. From the VGT Electronic Actuator Installation and Calibration dialog, select the Calibrate
option and click Start.
2. A confirmation window will display. Ensure all pre-requisites are met and select Yes.

VGT Electronic Actuator Calibration Confirmation

3. The calibration process will begin, the Start button will change to the Stop button and the
status and progress of each step will be displayed in the VGT Electronic Actuator Installation
and Calibration dialog. To manually stop the calibration, press the Stop button.
4. After the calibration procedure completes, the dialog will display the outcome of the
calibration.

VGT Electronic Actuator Calibration Success

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VGT Hysteresis Tests (Cummins EPA 10 to 13 with Common Rail Fuel System)

The VGT Hysteresis Test commands the Variable Geometry Turbocharger (VGT) to determine
if the actuator range and the motor effort are within the required specifications.

1. Select VGT Hysteresis Test and press Enter or press Start Button.
2. The VGT Hysteresis Test dialog will be displayed.

VGT Hysteresis Test

3. Press the Start button to begin the test.

4. During the test, the Start button will change to the Stop button and the status and progress
of each step of the test will be displayed in the Status box. To manually stop the current
test, press the Stop button.
5. After the test completes, the Status box will display the outcome of the test.
6. Press Close button when ready to exit this test and return to the test selection dialog.

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MEDIUM DUTY DATA VIEWS

Fault Code Information

For medium duty vehicles, the Fault Code Information window displays all pending, confirmed,
permanent or inactive faults detected on the vehicle data bus. Each fault lists the Status,
Component, Lookup Code and Description. When selected, faults classified as confirmed or
permanent are highlighted in red and pending or inactive faults in yellow.

Fault information is requested from the vehicle data bus every 5 seconds.

Medium Duty Fault Code Information

Clearing Faults and Emission Related Information

Select the Clear Faults button to clear all faults from the vehicle and all emission related
diagnostic information including:

All Stored Pending faults

All Freeze Frame data
Emission Test Results
Data Items related to the Malfunction Indicator Lamp

Once all the Clear Faults request is made, the application will read affected information from the
vehicle data bus.

Click to Launch JPRO Next Step

If you have purchased the JPRO Next Step module, click the JPRO Next Step
button to access the best troubleshooting information JPRO Commercial Vehicle Diagnostics
has available for the current selected fault. For engine faults, this will most likely be the Mitchell
1 TruckSeries.

NOTE: Internet access is required for Mitchell 1 TruckSeries. In addition a full 17 digit
VIN must be available and supported by Mitchell 1 TruckSeries in order to access their
fault information.

If a full 17 digit VIN is not available or not supported by Mitchell 1 TruckSeries or if TruckSeries
does not support the fault then JPRO Commercial Vehicle Diagnostics will attempt to located
and open a troubleshooting manual for the faults component.

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You may also choose to include OEM Service Literature website links as part of Service
Information via Preference settings. If this is enabled and TruckSeries does not support the
fault and no troubleshooting guide is available then the application will launch the applicable
OEM Service Literature web site.

Frame Parameters

If there is Freeze Frame data available for the selected fault, the Freeze Frame Parameters
icon becomes available. Click on the icon to view the Freeze Frame data for the currently
selected fault.

Data Monitor

Click the Data Monitor button on the main toolbar to display the Data Monitor window
which displays sensor readings from the vehicle data bus. Data items are not continually
updated. The data values displayed are generally the sensor readings read during the initial
connection.

Data Monitor

If you wish to view live data values, you must select the Refresh checkbox for the data item(s) of
interest. This causes the application to request the data items two times a second. The actual
request rate will vary depending on the number.

On General Motors vehicles there is a limit to the number of data values that can be
refreshed. When the limit has been exceeded, it will be necessary to unselect some
items in order to begin refreshing new data values.

The Refresh checkbox is not available during playback of a previously recorded log file.

The Data Monitor groups messages into two categories: OBD Parameters and OEM
Parameters. The OBD Parameters tab includes all supported emission-related OBD sensor
data. The OEM Parameters tab includes all vehicle proprietary sensor data. The All tab includes
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MEDIUM DUTY DATA VIEWS (CONT.) 90

all items from both the OBD Parameters and the OEM Parameters tabs. The exact data items
available will vary based on the sensors available on the given vehicle.

If connecting to the vehicle as Generic OBD II then only the OBD Parameter data will be
available.

You may filter the Data Monitor list by any component by selecting the component from the drop
down list at the top of the window.

Data Monitor items can be quickly found by typing in search criteria and clicking the Search
button. Results will be displayed for all items that have the search criteria in at least 1 column.

Emissions Test Results

Click the Emissions button on the main toolbar. The Emissions window displays the
onboard diagnostic monitoring test results (Mode 6 results). Examples are catalyst monitoring
and the evaporative system monitoring.

Emissions Test Results

The On-Board Test Status will show the status (incomplete, not supported or complete) for each
monitoring system.

The Monitored Test Results will display the test results details. An overall test status of Passed,
Failed or Not Available will be displayed. Tests in the Failed state will be color coded red,
Passed will be green and Not Available will be yellow.

Test results are automatically read during the initial connection and after clearing faults.
However, you may refresh the results at any time by selecting the Refresh button in this
window.

Clearing faults will clear the emission test results. The vehicle may have to go through
several drive cycles for all tests to be available after clearing fault codes. If a test has not
been run it may not be listed in the Test Results.

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MEDIUM DUTY BI-DIRECTIONAL

Ford Bi-directional Tests

You can select the Bi-directional Tests button on the main toolbar to request a vehicle
component to run a diagnostic self- test. The exact list of tests available will vary by vehicle
make and model. Bi-directional tests are not available in playback or when connected to the
vehicle as Generic OBD II.

1. Select the Bi-directional Test button on

the main toolbar. The Command Test window
displays.
2. Select the desired component.
3. Select the test to perform.

Only initiate tests if you have the

manufacturer specific instructions
related to doing so. Follow the
manufacturer specific instructions
displayed in the Bi-directional Test
window very carefully.

4. Select the Start button to initiate the test.

5. One the test has completed (this may take
several minutes depending on the test
selected), the results will be displayed.

GM Bi-directional Tests Ford Bi-directional Tests

1. You can select the Bi-directional Tests button on the main toolbar to initiate the
Cylinder Cut-out diagnostic test.
2. The Configured Monitor Data for Cylinder Cut-out Test window displays.

Configure Monitored Data

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3. Select the data to monitor during the Cylinder Cut-out.

There is a limit to the number of data values that can be selected for monitoring. If
too many items are selected, you will be required to reconfigure the monitored data
before beginning the cylinder Cut-out.

4. Select the OK button.

5. Wait while the application configures the data updates.
6. The Cylinder Cut-out window is displayed.

Cylinder Cut-out

Set the parking brake and block the drive wheels.

Turn the AC off.

The engine must be started and idling.

Leaving the engine running with a cylinder cut out for too long may cause engine
damage.

7. You can now disable the cylinder with the suspected problem to diagnose the issue.

You may need to zoom in on the Engine Speed strip chart to be able to see the
change when the cylinder is disabled.

You can re-enable all cylinders by selecting the Done button or by turning the key to
the Off position at any time.

8. Select the Done button when the test is complete. The application will restore the engine
to a normal operation.

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MEDIUM DUTY BI-DIRECTIONAL (CONT.) 93

Sprinter Bi-directional Tests

1. Click the Bi-directional Tests button on the main toolbar.

2. The Bi-directional Tests window is displayed.
3. Select the ECU to test on the left hand column (only ECUs with tests available are
shown).
4. Select the type of test in the tabs across the top:

Diagnostic tests to diagnose an

issue that is unknown and to get more
information on the component.
PM Preventive Maintenance to the
component.
Calibrations Calibrate a component
to reset the component.

5. Select the test to run and read the description

of the test.

Before running a test, be sure to read and

follow all preconditions of the test described in
the Commanded Tests dialog in addition
to all manufacturers instructions. Sprinter Selected Test and Description

6. After preconditions are met, select the Start button to initiate the test.

Available Sprinter Bi-directional Tests

1. Diesel Engine (2007-2009) Tests
Cylinder Cut-out Disable injectors and look for a response from the engine
RPM.

Leaving the engine running with a cylinder cut out for too long may cause
engine damage.

Compression Test Perform a compression test by disabling the injectors

and cranking the engine.
Injector Quantity Adjustment Program the injector quantity adjustment
values for each injector into the ECU for emissions compliance.
DPF Regen Manually cause diesel particulate filter (DPF) regeneration.
Mass Air Flow Sensor Initialization Routine is used to initialize the mass air
flow sensor.
Initialize Rail Pressure Routine is used to initialize the rail pressure.

2. Instrument Cluster Tests

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MEDIUM DUTY BI-DIRECTIONAL (CONT.) 94

Display Dimmer Test Routine Test the dimming functionality of the cluster
LCD display.
Gauge Sweep Test Sweep the gauges on the cluster to ensure that they are
working properly.
LCD Display Test Routine Test the LCD displays on the instrument cluster.
Oil Change Reset Reset the service interval. It should be run in the event of
an oil change.
Speaker Test Routine Test the tone output of the cluster.

3. Tire Pressure Monitor Tests

Tire Pressure Sensor Test Test the signal transmission from the tire
pressure sensor.

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OTHER MAIN TOOLBAR OPTIONS

Exit

Select the F4 key or the Exit button to end your session and quit the application.

Help

Check for Updates

Select the Check for Updates button to be directed to Noregons website where the latest
updates to JPRO Commercial Vehicle Diagnostics are available for download.

DLA+ Wireless Configuration Instructions

Select the DLA+ Wireless Configuration Instructions button for help with configuring a
JPRO DLA+ Wireless or JPRO DLA+ 2.0 Wireless adapter.

Wireless Configuration Instructions

DLA+ Adapter Connectivity Test

Select the DLA+ Adapter Connectivity Test button to launch the Noregon DLA+ Adapter
Family Connectivity Test application.

View Users Guide

Select the View Users Guide button to view this document. This option requires Adobe
Acrobat Reader.

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OTHER MAIN TOOLBAR OPTIONS (CONT.) 96

About JPRO Commercial Vehicle Diagnostics

Select the About JPRO Commercial Vehicle Diagnostics button to view information about
the application version, component versions, and web links. Click System Info for detailed
information about your PC configuration that may be needed for technical support
personnel.

Whats New

Select the Whats New button to view the Whats New document which contains an overview
of all features available in the JPRO Commercial Vehicle Diagnostics application. This
option requires Adobe Acrobat Reader.

Support Submit Issue

Selecting the Submit Issue button will open an internet browser to the Noregon JPRO
Support web page. From this site you can either check on the status of an open issue or
request support by opening a new issue.

Support Enable Remote Login

This option is to be used at the direction of Noregon support to help resolve open issues.

Contact Sales

Selecting the Contact Sales button will open an internet browser where you may purchase
additional adapters, cables or modules for JPRO Commercial Vehicle Diagnostics. You
may also purchase maintenance. Current maintenance is required in order to be eligible for
future updates to the JPRO Commercial Vehicle Diagnostics product.

JPRO COMMERCIAL VEHICLE DIAGNOSTICS USER GUIDE