Exaquantum Installation Guide
Exaquantum Installation Guide
Manual
IM 36J04A13-01E
IM 36J04A13-01E
Yokogawa December 28 2005
6th Edition Issue B
Exaquantum Installation Guide i
All rights are reserved in this document, which is the property of Yokogawa Electric
Corporation. Information contained herein is the property of Yokogawa Electric
Corporation.
Unless agreed in writing by Yokogawa Electric Corporation, the licencee shall not remove,
release, disclose, reveal, copy, extract all or part of the documentation.
Trademark Acknowledgements
Microsoft, Windows, Windows 2000, Windows XP, Microsoft Word, Microsoft Excel,
Microsoft Office 97, Microsoft Office 2000, Visual Basic, Visual C++, SQL Server, MDAC,
Microsoft .NET and ActiveX are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Exaquantum uses Microsoft SQL Server as part of an Integrated Value Added Solution.
Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated, and registered
within particular jurisdictions.
Basic Scripting Engine provided by Cypress Software Inc., Copyright 1993 2000, all rights
reserved.
All other company and product names mentioned in this manual are trademarks or registered
trademarks of their respective companies.
Highlights
The Highlights section gives details of the changes made since the previous issue of this
document.
Summary of Changes
Detail of Changes
Chapter/Section/Page Change
Table of Contents
Configuring Internet Explorer Not To Use A Proxy Server For Exaquantum/Web ... 9-13
9.9 Configuring Internet Explorer Home Page ...................................................................... 9-14
9.10 Adobe Acrobat Reader Installation .................................................................................. 9-14
9.11 Excel Add-Ins Post Installation Integration ..................................................................... 9-15
The Excel Add-In Files ............................................................................................... 9-15
Default Location When Excel Is Installed .................................................................. 9-15
Default Location When Excel Not Present At Installation Time ................................ 9-15
Integrating The Add-Ins.............................................................................................. 9-15
9.12 Expanding The Database.................................................................................................. 9-15
Database Size .............................................................................................................. 9-16
Using The Exaquantum Database Expansion Tool..................................................... 9-16
9.13 Using Domain\Local Accounts ........................................................................................ 9-18
Domain Accounts........................................................................................................ 9-19
Synchronisation........................................................................................................... 9-19
Local Group Accounts ................................................................................................ 9-20
9.14 Web Server Security Configuration ................................................................................. 9-20
9.15 Configuring SQL Server Memory.................................................................................... 9-21
9.16 Setting The Number Of SQL Licenses............................................................................. 9-23
9.17 Starting The Exaquantum Service.................................................................................... 9-24
9.18 Starting The SQL Server .................................................................................................. 9-25
9.19 Stopping The Exaquantum Service .................................................................................. 9-26
Chapter 10 Checking The Installation ....................................................................................10-1
10.1 Overview .......................................................................................................................... 10-1
10.2 Checking The Exaquantum/PIMS Server ........................................................................ 10-1
10.3 Checking The Exaquantum/Explorer Client .................................................................... 10-2
10.4 Checking The Exaquantum/Web Client........................................................................... 10-2
10.5 Checking The Exaquantum/Web Server .......................................................................... 10-3
Chapter 11 Changes To An Existing Installation...................................................................11-1
11.1 Upgrading From A Previous Version............................................................................... 11-1
11.2 Adding Web Server.......................................................................................................... 11-1
11.3 Reinstalling The Server Software..................................................................................... 11-2
11.4 Reinstalling The Client Software ..................................................................................... 11-2
11.5 Database Precautions........................................................................................................ 11-3
11.6 Recovering From A Failed Installation ............................................................................ 11-3
11.7 Uninstalling Exaquantum................................................................................................. 11-4
Chapter 1 Introduction
1.1 About This Guide
This guide provides all the information necessary to install the Exaquantum software.
It describes the main installation options and provides the information necessary to
make the right choices.
Many of the major choices are fundamental to a successful integration with other
systems.
WARNING: The software should only be installed by authorised staff who are qualified to
do so.
Have access to the decisions made about the installation requirements and design.
Be familiar with the Windows operating systems being used, including the User and
Group account options.
Check that the hardware and infrastructure are suitable and that the prerequisite
software is available.
When the installation is completed, you should refer to the Checking The Installation
section.
Language
Exaquantum is available in other Language options, which can have an affect on the
installation process.
Note: All procedures should be carried out using a Windows account that has
administrator privileges on the local machine.
If you want a greater understanding of some of the more complicated concepts behind the
software then you can refer to other Exaquantum documents.
The following documents are available in PDF on the Exaquantum Software CD. You can
also choose for them to be installed on the target computer:
Note: In order to view PDF documents on this PC, Adobe Acrobat must be installed. It is
available from the Exaquantum Prerequisites CD.
The StoryFinder application is developed by Yokogawa for searching multiple pdf files. It
works with Adobe Acrobat Reader as plug-in. The application allows a search for any
word across multiple pdf files.
Double click the on the file /Misc/FINDER.exe located in the prerequisite CD. StoryFinder
software will be installed.
1 When this StoryFinder.exe is installed on the PC, a 'Plug-Ins' menu will appear on
Adobe Acrobat Reader menu-bar.
2 When the [Plug-Ins] - [StoryFINDER] menu is selected, the StoryFinder dialog will be
displayed.
6 Type the word that you want to search in the 'Indexes and Options' area.
7 Press the 'Find Now' button. The search results dialog will be shown.
English is the default language, except in the case of Japanese being detected.
Language Detection
During the installation process, Exaquantum detects the language being used based on the
operating systems default code page, which is not necessarily the language selection by
the setting in the Windows 'Locale'.
For example, when English Windows 2000 is installed, and Japanese is selected as the
default language, the Exaquantum installation will install English files.
Exaquantum will display the installation dialogs in the detected or default language and
installs the same version of documentation and database defaults.
1.5 Support
In the case of any problems with the installation of the software, support is available from
the relevant Yokogawa representative.
Please check the information in this guide and the Other Sources Of Information section to
ensure that the basic installation and configuration issues have been addressed.
The support process will be much more efficient if you have some basic information ready
when you call:
The operating system being used, including the service pack level.
Access to the Windows Event Viewer, in particular the Application and System logs.
Tip: The Information Gathering Tool can be used to create a comprehensive report
containing useful information to help diagnose many problems. Further details can be
obtained in the Exaquantum Engineering Guide Vol. 3. See the Other Sources Of
Information section for a link.
Additional Features
Open Interface
Excel Add-Ins
These issues should already have been decided at an earlier stage of the project. If you do
not know all the answers then seek advice from the system or project manager.
Before you install the Exaquantum software it is essential to confirm that the necessary
prerequisites are available (Overview). The prerequisites depend on the form of
installation discussed in the list of topics above.
Before starting the installation procedure you should determine which of the following
items are to be installed. Refer to the list in the Exaquantum Select Features dialog box.
For further information about these features, refer to the relevant item in the other sources
of information (Other Sources Of Information).
Note: The important technical and policy issues concerning the method used in any
particular situation need to be settled at an early stage. This discussion is beyond the
scope of this guide. If you want help in making a decision then please discuss the
implications with your Yokogawa representative.
Servers
The Exaquantum/Web server can be deployed in two ways (Web Server Deployment
Options).
Note: The combined server deployment is only intended for small-scale, low volume use,
such as demonstrations.
Clients
Exaquantum/Explorer client
Exaquantum/Web client
Note: The combined server deployment is only intended for small-scale, low volume use,
such as demonstrations.
The requirement for the hardware platforms on which the software is installed is explained
in the topic Combined Server Prerequisites. The software prerequisites are described in the
topic Exaquantum/PIMS Server Prerequisites.
The effect on the installation process is that the Exaopc server is added to the prerequisite
software (Overview) for the Exaquantum/PIMS server.
The Exaopc server software must be installed before the main Exaquantum/PIMS server
software.
The installation menu will alert you of this requirement at the relevant time.
In order to regulate access to facilities and functionality they share a basic set of
common users and groups with various access rights and privileges.
Exaquantum employs the Windows operating system user and group accounts to
manage this facility.
Account Management
Local Group Accounts - maintain a set of local User and Group accounts on each
Exaquantum/PIMS server in the workgroup.
Domain Accounts - maintain a centralised set of User and Group accounts on a domain
server.
By default, Exaquantum uses local groups for account management method. There are also
other areas of the Exaquantum installation that depend on how this is managed, such as
Server Time Synchronisation and Role Based Name Space.
Upgrade a system that already uses domain based accounts, and want to continue that
way, some post installation configuration is required (Using Domain\Local Accounts).
Install a new system and you want to use a domain to manage the accounts, then you
should contact your Yokogawa representative.
User Account
QuantumUser - very important account used internally for access by the system.
QUserGroup
QAdministratorGroup
QExplorerDesignGroup
QDataWriteGroup
Note: For an existing installation, the presence of the groups will be detected to prevent
them being overwritten with new ones.
If you are upgrading a system that uses a windows domain, and you want to continue to
use domain based accounts (Using Domain\Local Accounts), then some extra
configuration will be necessary.
The Exaquantum Open Interface is used by the Exaquantum system to provide Cross-
server calculations (Open Interface).
The Exaquantum OPC client is available on the main Exaquantum Software CD at:
A suitable version of Microsoft Excel must be available and should be installed on the
client as part of the prerequisite software (Overview).
Note: The Excel Add-in is an optional extension to the basic Exaquantum features. It
requires a suitable version of Microsoft Excel be installed. Microsoft Excel is not supplied.
If you do not install Excel first as recommended, some post installation configuration
(The Excel Add-In Files) is necessary.
Partitioning - It is strongly recommended that you use a separate drive for the
Exaquantum data. If this is not possible then a separate partition should be allocated.
The recommended partitions sizes for the server are shown in the table.
Table 2-1
The Exaquantum/Web server uses IIS to serve web pages to Exaquantum/Web clients that
connect using the HTTP (Hypertext Transport Protocol) and a standard web browser.
We strongly recommend that if IIS will be used, that it be installed by selecting it as one of
the options available when the operating system is installed.
Although it can be added later this will involve additional work and duplication.
If you install the IIS later, you will have to re-install any Windows service packs that
have been added.
The Exaquantum Event Generator Tool is used to link applications that provide additional
functionality on top of the Exaquantum/PIMS server software.
Although it can be added later this will involve additional work and duplication.
If you install the MSMQ later, you will have to re-install any Windows service pack
that has been added.
Installing MSMQ needs some special attention. Please see section, Installing MSMQ
for further details.
Many Exaquantum systems have more than one Exaquantum/PIMS server. Identifying a
secondary server allows for an alternative source of data in the case of a problem with the
primary server.
During the installation procedure of these components you will be asked to enter the name
of the Primary and Secondary Exaquantum/PIMS servers as in Exaquantum PIMS
Server Names.
The default access control to Exaquantum uses the user and group account feature offered
by the Windows operating system. RBNS builds upon this to provide user configurable
group accounts as well.
By creating a set of groups based upon job roles, each user's access can easily be changed
by moving them to the appropriate group.
For example:
If a user changes role it is only necessary to change the groups to which they belong.
To change the access permissions of a whole group of staff depends on the network
access security environment being used:
Domain - requires only a single change to the role group to which they all belong.
There are three ways the location of the folder containing the Secure Workbooks can be
configured, each with different implications for the installation process:
Separate copies of all the secure workbooks must be maintained on each of the clients
that use them.
By default the folder is located within the Exaquantum program files area.
The path must be identical when seen from the server and each client.
The path to the location of the mapped drive and shared folder has to be entered at
installation time.
The path must be identical when seen from the server and each client.
= the file system path to the secure workbook folder on the computer
'computer_name'
The path must be identical when seen from the server and each client.
Note: The location of the secure workbooks is not checked by the installation procedure.
The location is checked at first use, when the client is run by a user who is not a member
of the QExplorerDesignGroup.
The tools included with the Exaquantum software are specifically designed to integrate
with Microsoft FrontPage.
Any other HTML based web authoring editor can be used, but the integration will not
be available.
A copy of the chosen HTML editor will be required for each computer on which the
Web Authoring Tools are installed.
This feature uses the Windows Terminal Services facility, which is provided as an option
with all of the supported Windows Server Operating systems.
The installation and configuration procedure for Terminal Services differs significantly
with the version of Windows being used. For more details refer to the information that is
provided by Microsoft, about Terminal Services and the operating system you are using.
Whenever the feature is first accessed from a browser, an ActiveX control will be
downloaded from the server and installed on the local PC (Configuring Internet Explorer
Activex Security).
If your installation is required to support these regulations, you will need to activate
support during the installation procedure for Exaquantum/PIMS server, using the
Exaquantum 21 CFR Part 11 Settings dialog box.
You will need to know the period, in minutes, for which passwords are valid before they
need to be refreshed.
Note: 21 CFR Part 11 support is only available why you buy CFR Part 11 option with
Exaquantum/Batch.
Chapter 3 Prerequisites
3.1 Overview
This section refers to resources that need to be available before the installation of the
Exaquantum software can begin. The requirements in each case will depend on:
The communications infrastructure used to connect the individual items to the rest
of the system.
Software prerequisites - Concerns the software that provides the underlying support
services and additional functionality upon which the Exaquantum software builds.
Some of the software items are provided on the Exaquantum Prerequisites CD.
Installation Procedures are provided for some of the more complicated prerequisite
software installation procedures.
Tip: For more information on this subject refer to the Exaquantum Engineering Guide Vol
1.
When you load the CD in the drive, as long as autorun is enabled, it should start to run
automatically and display a menu.
Tip: If the Exaquantum Prerequisites CD procedure does not start automatically, you can
start it manually:
In the root directory of the Exaquantum Prerequisites CD, locate the file
Exaquantum_Menu.chm and double-click on it.
The following prerequisites are supplied on the Prerequisite CD and will be automatically
installed dependant on the type of installation and the Operating System version:
Hardware Requirements
RAM 1 Gbyte.
Network - 10 Mb Ethernet.
Now is a good time to consider the hard disk space allocation (Hard Disk Considerations).
Software Prerequisites
Operating System
Windows 2000 Server or Professional [Not provided] with Service Pack 4 [Provided].
Windows Server 2003 Standard Edition optionally with Service Pack 1 [Not provided].
Mandatory Software
Microsoft Data Access Component (MDAC) Version 2.8. [Provided] - Not required
for Windows Server 2003).
Internet Explorer 6 with Service Pack 1 [Provided] - Not required for Windows Server
2003 or XP Service Pack 2.
Optional Software
Exaopc server [Provided] - required for the Open Interface (OPC Server Function).
Note: If required, the MSMQ and IIS options should be installed at the same time as
the operating system and BEFORE any service packs. If they are added later, the
service pack must be reinstalled.
Windows Terminal Services [Provided with operating system] - Required for Web
Admin Tools (Windows Terminal Services).
RAM 1 Gbytes.
Network - 10 Mb Ethernet.
Now is a good time to consider the hard disk space allocation (Hard Disk Considerations).
Software Prerequisites
Operating System
Windows 2000 Server or Professional [Not provided] with Service Pack 4 [Provided].
Windows Server 2003 Standard Edition optionally with Service Pack 1 [Not provided].
Mandatory Software
Microsoft Data Access Component (MDAC) Version 2.8 [Provided] - Not required for
Windows 2003.
Internet Explorer 6 with Service Pack 1 [Provided] - Not required for Windows Server
2003 or XP Service Pack 2.
Optional Software
Exaopc server [Provided] - required for the Cross-server Calculation or OPC server
feature.
Microsoft Message Queue (MSMQ) [Provided with operating system] - required for
Exaquantum Event Generator Tool only ( Microsoft Message Queue).
Note: If required, the MSMQ option should be installed at the same time as the
operating system and BEFORE any service packs. If it is added later, the service pack
must be reinstalled.
Windows Terminal Services [Provided with operating system] - Required for Web
Admin Tools (Windows Terminal Services).
RAM - 1 Gbytes.
Network - 10 Mb Ethernet.
Software Prerequisites
Operating System
Windows 2000 Server or Professional [Not provided] with Service Pack 4 [Provided].
Windows Server 2003 Standard Edition optionally with Service Pack 1 [Not provided].
Mandatory Software
Microsoft Data Access Component (MDAC) Version 2.8 [Provided] - Not required for
Windows Server 2003.
Internet Explorer 6 with Service Pack 1 [Provided] - Not required for Windows Server
2003 or XP Service Pack 2.
Optional Software
Network - 10 Mb Ethernet.
Software Prerequisites
Operating System
Windows 2000 Professional or Server [Not provided] with Service Pack 4 [Provided].
Mandatory Software
Note: These are not required with either Windows Server 2003, or Windows XP with
Service pack 2 is installed.
Optional Software
Microsoft Excel (Office 2000, Office XP, or Office 2003) [Not provided] - Required
for Excel Add-in feature.
Network - 10 Mb Ethernet.
Software Prerequisites
Operating System
Windows 2000 Server or Professional [Not provided] with Service Pack 4 [Provided].
Windows Server 2003 Standard Edition optionally with Service Pack 1 [Not provided].
Mandatory Software
Note: This is not required for either Windows Server 2003, or Windows XP with Service
Pack 2 installed.
Optional Software
Microsoft Excel (Office 2000, Office XP or Office 2003) [Not provided] - Required
for Excel Add-in feature.
The installation procedure will start with the prerequisites CD thereafter prompting the
user to insert the Exaquantum product CD to complete the installation process.
The choices you will be asked to make during the installation procedures.
Installation Overview.
Prerequisites.
4.2 Installation
There are four stages to installation:
For Exaquantum/Web server, also choose to install the IIS option (Internet
Information Server).
For Exaquantum Event Generator Tool, also choose the MSMQ option ( Microsoft
Message Queue).
3 Set up the operating system for the administrative and security environment to be used.
1 Install any of the prerequisites that are not provided. Use the information you have
obtained from reading this guide, or on the Prerequisites CD, to decide what is
necessary for your situation.
The CD menu will offer access to documentation and a choice of which installation
procedure to begin. The installation procedure steps relate to individual prerequisite Dialog
Boxes.
1 Insert the Exaquantum Prerequisites CD the CD will automatically run and display
the menu as long as Autorun is enabled on the PC. If Autorun is not enabled see the
notes here (Exaquantum Prerequisites CD)
2 Follow the menu selection for the type of installation you are performing.
3 Configuring Microsoft SQL Server 2000 requires some special attention (Configuring
SQL Server Memory).
If reboots are necessary, the computer will automatically shut down and restart the PC
without the need for user interaction.
Once the prerequisites have been successfully installed the user will be prompted to insert
the Exaquantum software CD to complete the installation process.
Depending on the installation option chosen in Stage 3 one of the procedures in the
following sections will be carried out.
The only screen which requires user interaction is the SQL Server installation as described.
1 Prerequisites - Welcome
2 Exaquantum - Welcome
At the end of the installation you should re-start the computer if requested to do so.
2 Exaquantum - Welcome
At the end of the installation you should re-start the computer if requested to do so.
2 Exaquantum - Welcome
At the end of the installation you should re-start the computer if requested to do so.
2 Exaquantum - Welcome
At the end of the installation you should re-start the computer if requested to do so.
In both cases the installation procedure is the same, only the method of access differs.
Note 2: In some cases the security configuration of the browser may inhibit the installation
of the ActiveX controls used by Exaquantum/Web (Configuring Internet Explorer Activex
Security).
Online Installation
If the Exaquantum/Web client software has not been previously installed, whenever the
ExaquantumHome page is accessed, the user will be given the opportunity to download the
components and install it.
3 If the Exaquantum/Web client software has not been previously installed, after the first
part of page is displayed there will be a delay while some files are downloaded to the
PC. The current status will be shown in the status bar.
4 When the files have been downloaded, the installation procedure will begin (Web
Client Installation Sequence).
1 From the Exaquantum Software CD, select the Exaquantum/Web client installation
procedure (Web Client Installation Sequence).
2 When the software has been installed, for user convenience configure Internet Explorer
to automatically access the server home page (Configuring Internet Explorer Home
Page).
2 Exaquantum - Welcome
At the end of the installation you should re-start the computer if requested to do so.
Install the Exaquantum Software Navigates to the dialog in section 5.2 Install The
Exaquantum Software
Figure 5-1
Exaquantum client software will display a dialog similar to that in section 5.3
Installation Procedure
Exaquantum server software will display the dialog in section 5.3 Installation
Procedure
Figure 5-2
Figure 5-3
Select:
Figure 5-4
Select:
Figure 5-5
Select:
Figure 5-6
Figure 5-7
Figure 5-8
Figure 5-9
Select:
Select:
Figure 5-10
Figure 5-11
This screen shows the extraction of Windows Service Pack 4 which starts automatically.
When the main dialog appears (next image) you should accept all defaults and allow the
PC to reboot. It will automatically log in and continue the prerequisite process if auto-
login is enabled.
Figure 5-12
The installation of SQL server requires the location of the program and data files to be
specified.
Select:
Figure 5-13
Figure 5-14
Once the installation path has been set the install will continue without need for interaction
as shown above, the PC will be rebooted as required without need for user interaction.
No user interaction is required for this package and it is provided for information only.
Figure 5-15
No user interaction is required for this package and it is provided for information only
Figure 5-16
Select:
Figure 5-17
Figure 5-18
Select:
Figure 5-19
You have to accept the terms of the agreement in order to proceed with the installation
procedure.
Select:
Figure 5-20
Licence Key - The licence number is printed on the Exaquantum Licence Certificate
supplied to the purchaser of the software.
Note: If an incorrect license number is entered, an error message will be displayed and the
installation will not proceed.
Select:
Cancel - to exit from the installation procedure and lose all the settings made so far.
Figure 5-21
Choose OK.
Select:
Cancel - to exit from the installation procedure and lose all the settings made so far.
Figure 5-22
Select:
Cancel - to exit from the installation procedure and lose all the settings made so far.
Figure 5-23
The main administrative user account for the system is called quantumuser. The password
discussed here relates to that account.
In the Enter Password box, you should type your chosen password.
In the Confirm Password box you should type exactly the same thing again.
Note: All quantumuser accounts on all computers within the same system must be
identical.
In other cases, where Exaquantum has already been installed on the computer, such as an
upgrade or reinstallation for example:
In the Enter Password box, you should type the existing Exaquantum password.
In the Confirm Password box you should type the same password again.
Select:
Cancel - to exit from the installation procedure and lose all the settings made so far.
Figure 5-24
New installation - For a new installation a new database will automatically be created,
so no selection is necessary.
If you do not want to keep the existing data then select Overwrite existing database.
Select:
Cancel - to exit from the installation procedure and lose all the settings made so far.
Figure 5-25
In the Timeout text box, enter a value in minutes to define how long passwords are
valid before they need to be re-affirmed.
Select:
Cancel - to exit from the installation procedure and lose all the settings made so far.
Note: 21 CFR Part 11 support is only available when you buy the CFR Part 11 option with
Exaquantum/Batch.
Figure 5-26
Use the Browse... button to locate an alternative local file system path.
Note: In this context, 'local' means with reference to the file system of each individual
computer on the system. Refer to the topic Server synchronisation.
Select:
Cancel - to exit from the installation procedure and lose all the settings made so far.
Figure 5-27
In this dialog box, you can provide the names of up to two Exaquantum/PIMS servers to
which the software can connect.
Select:
Cancel - to exit from the installation procedure and lose all the settings made so far.
Figure 5-28
In this dialog box, you must provide the name of the designated Exaquantum/Web servers
to which the software can connect.
Select:
Cancel - to exit from the installation procedure and lose all the settings made so far.
Figure 5-29
To alter any setting, use the back buttons to return to the appropriate dialog box.
When you are satisfied everything is correct, to begin installing the files, click on the
Next button.
Select:
Cancel - to exit from the installation procedure and lose all the settings made so far.
Figure 5-30
Figure 5-31
Figure 5-32
After the computer has restarted, refer to the post installation and configuration section of
this guide.
Figure 5-33
1 If possible, try to uninstall the Exaquantum software using the standard Windows
Add/Remove Programs facility (Uninstalling Exaquantum).
Continuing Problem
If installation fails repeatedly, the reason for the failure should be established:
1 Check the release notes for any late information about the product.
If, after thorough investigation the reason for the failure is not clear, then we recommend
you consult with your Yokogawa representative to try and discover the cause.
To achieve this, perform a fresh installation on the problem computer with logging
enabled:
c At the command prompt type one of the following commands, substituting the hard
drive, path and filename of your choice:
This will produce a log file that can be analysed to see if there is a problem. If you are not
familiar with this process they you should consult your Yokogawa representative.
Note: All procedures should be carried out using a Windows account that has
administrator privileges on the local machine.
1 From the Start menu, select Programs - Administrative Tools - Configure Your
Server.
2 In the Windows 2000 Configure Your Server dialog box, at the bottom left-hand side
click on the Advanced menu item to reveal a sub-menu.
4 Scroll down the window to locate the item Start the Message Queuing Installation
Wizard and click on the Start link.
5 In the Microsoft Message Queuing Services Setup dialog box click on the Next
button.
6 In the Message Queuing Type page, ensure that Message Queuing server is selected
and that all the sub-options are deselected. To continue, click on the Next button.
7 In the Message Queuing Server page, select the last option, Message Queuing will
not access a directory service. To continue, click on the Next button.
8 The Configure components page is displayed and the installation begins. When
prompted, load the Windows 2000 Server installation CD in the drive and click on the
OK button. If the installation CD Menu appears, dismiss it by selecting the Exit icon.
9 When the installation is complete, in the Microsoft Message Queuing Services Setup
dialog box, click on the Finish button to end the procedure.
3 In the Add or Remove Programs dialog box, in the task bar on the left-hand side,
select Add/Remove Windows Components.
4 In the Windows Component Wizard dialog box, locate the Application Servers
checklist item.
5 Highlight the Application Servers item and click on the Details... button.
6 In the Application Servers dialog box highlight the Message Queuing item and click
on the Details... button.
10 In the Windows Component Wizard dialog box begin the installation of the MSMQ
by clicking on the Next button.
11 When prompted, load the Windows Server 2003 installation CD in the drive and click
on the OK button. If the installation CD Menu appears, dismiss it by selecting the Exit
icon.
3. Use Windows Explorer to browse the CD drive, and run the following file: (This installs
the .NET Framework)
<CD Drive>:\Misc\dotnetfx
4. Next run the following file from the CD (This installs the .NET Framework, Service
Pack 3):
NDP1.0sp3-KB867461-X86-Enu.exe
Welcome Screen
License Agreement
Select Yes - to accept the licence terms and click Next to continue
Customer Information
Enter user details and select the Anyone who uses this computer option. Click Next to
continue.
Setup Type
Ready To Install
Wizard Completed
Chapter 9 Configuration
9.1 Overview
In most straightforward installations little configuration is required to confirm that the
basic system works.
Exaquantum/PIMS server:
After the program has been installed you need to expand the size of the database
(Expanding The Database).
If you are upgrading an existing Exaquantum system that uses domain based
accounts you will have to consider the implications of continuing that way or to use
local groups instead (Using Domain\Local Accounts).
After installing the SQL Server 2000 and service pack, you will need to configure
the memory usage (Configuring SQL Server Memory) and number or licenses
(Setting The Number Of SQL Licenses).
Exaquantum/Web client:
For user's convenience, you can arrange for the Exaquantum home page to
automatically open when Internet Explorer is started (Configuring Internet Explorer
Home Page).
Windows XP SP2
This issue occurs because the default Component Object Model (COM) permissions are
changed in Windows 2003 SP1, and Windows XPSP2. The new COM permissions restrict
remote calls that are not authenticated. The COM program may work locally, but the
remote calls that are not authenticated fail. By default, only members of the Administrators
group have the Remote Activation permission and the Launch permissions. This change
prevents user accounts that do not belong to the Administrators group from starting COM
components.
Resolution
Change DCOM settings as follows
Click Start, point to Administrative Tools, and then click Component Services
On the COM Security tab, click Edit Limits in the Access Permissions area.
Click on QUserGroup and then click Allow for the Remote Access permissions and
click on OK to accept the changes
This is achieved by adding each of the existing domain based Exaquantum accounts, to
the equivalent new local group based account on each Exaquantum server. The
procedure has to be carried out on each Exaquantum/PIMS or Exaquantum/Web server
that is upgraded.
Note: All procedures should be carried out using a Windows account that has
administrator privileges on the local machine.
6 In the right-hand side, double click on the Exaquantum group account to be configured
8 In the Select Users or Groups dialog box, use the Look in: drop-down list to locate the
domain server hosting the Exaquantum group accounts.
9 In the Name column, click on the domain group with the same name as the workgroup
group you are currently configuring.
11 To close the Select Users or Groups dialog box, click on the OK button.
14 When you have configured all the local Exaquantum accounts, close the Computer
Management window.
You will need to know the domain name in which the Quantumuser account is
registered.
Note: All procedures should be carried out using a Windows account that has
administrator privileges on the local machine.
2 Run the program by either double-clicking on its icon or by right-clicking on the icon
and selecting Open.
3 Inspect the selection buttons at the bottom to confirm that the type of installation
selected is correct.
5 In the User name text box, replace the current server name (which is the first item up
to the backslash) with the name of the domain you want to use.
6 In the Password text box, enter the password for the Quantumuser account in that
domain.
8 To save the changes and close the QDCOMConfig tool dialog box, click on the OK
button.
9 To ensure that the new settings are fully integrated shutdown the computer and reboot.
Figure 9-1
Logon security - the security settings can be changed to prevent the user being
requested to log on to the Exaquantum/Web server (Internet Explorer Logon Security).
ActiveX - to download the ActiveX controls used by the Exaquantum system, some
configuration is necessary (Configuring Internet Explorer Activex Security).
Proxy server - if a web proxy server is being used then the Internet Explorer
connection settings will have to be configured to bypass it (Configuring Internet
Explorer Not To Use A Proxy Server For Exaquantum/Web).
Home page - the browser can be configured to automatically open with the
Exaquantum home page (Configuring Internet Explorer Home Page).
The ActiveX controls will be downloaded when making a first visit to the
Exaquantumhome web site or by explicit installation from the CD.
Some security settings of Internet Explorer can be configured to prevent the installation of
ActiveX controls and the running of associated scripts.
Tip: The ActiveX controls supplied as part of Exaquantum are signed and are safe for
scripting.
If you have problems installing the Exaquantum/Web client because of security warnings
you may need to change the Internet Explorer security configuration as follows:
The option to "Download signed ActiveX controls" must be set to Enable or Prompt.
The ability to run "Run ActiveX controls and plug-ins" should be set to Enable.
Note: Browser security is a sensitive issue and must be considered as part of the enterprise
wide IT security
If you want to prevent the logon being requested each time, the security settings for
Internet Explorer can be changed.
The settings affected by the change are stored within the profile of each individual user,
thus, each user needs to make the change, on each computer they will use to access the
Exaquantum/Web server.
The version of Internet Explorer that is provided with Windows Server 2003 has an
enhanced security configuration enabled by default. The configuration change for
Windows 2003 Server is different from Windows 2000 and Windows XP operating
systems.
3 In the Internet Options dialog box, from the row of tabs along the top, select the
Security tab. In the Security page, click on the Local intranet icon.
5 Ensure that the Include all local (intranet) sites not listed in other zones checkbox is
selected.
7 In the Local intranet dialog box, ensure that the checkbox labelled Require server
verification (https:) for all sites in this zone is not selected.
8 To accept any changes made and close the Local intranet advanced settings dialog
box, click on the OK button.
Still in the Security page of the Internet Options dialog box, click on the Custom
Level button.
In the Security Settings dialog box, scroll down to the User Authentication section,
check that the Automatic logon with current username and password item is
selected.
In the Internet Options dialog box, from the row of tabs along the top, select the
Advanced tab.
3 In the Internet Options dialog box, from the row of tabs along the top, select the
Security tab. In the Security page, click on the Trusted sites icon.
5 The Trusted sites dialog box will open. In the Add this Web site to the zone: box, enter
the address of your Exaquantum/Web server. This will have the form:
http://<exaquantum web server name>
6 Click on the Add button. The address should transfer to the Web Sites box below.
7 Ensure that the checkbox labelled Require server verification (https:) for all sites in
this zone is not selected.
8 To accept the change and close the Trusted sites dialog box, click on the OK button.
Still in the Security page of the Internet Options dialog box, click on the Custom Level
button.
In the Security Settings dialog box, scroll down to the User Authentication section,
check that the Automatic logon with current username and password item is selected.
In the Internet Options dialog box, from the row of tabs along the top, select the
Advanced tab.
Ensure that the Enable Integrated Windows Authentication (requires restart) checkbox
is selected.
In these cases, the configuration of Internet Explorer will need to be changed in order that
the Exaquantum/Web server can be accessed directly.
The Local Area Network (LAN) Settings dialog box will open.
In the Proxy server frame, if the Use a proxy server for your LAN checkbox is
selected, then ensure that the Bypass proxy server for local addresses is also selected.
To close the The Local Area Network (LAN) Settings dialog box, click on the OK
button.
Because of the way Internet Explorer configuration is stored, this setting is individual for
each user on each client PC.
The following procedure should be carried out by each user on each PC they use.
In the Internet Options dialog box, display the Home page configuration frame by
clicking on the General tab.
In the Address: box enter the URL of the Exaquantum home page.
Tip: The address of the Exaquantum home page takes the form: http://<exaquantum
web server name>/ExaquantumHome
If Excel was installed after the Exaquantum software, then moving the files to the
appropriate location will have to be carried out manually.
There are three Add-in files provided with Exaquantum that need to be integrated:
Each Excel installation creates a folder dedicated for the use of Add-in software. In a
default installation it is located C:\Program Files\Microsoft Office\OfficeXX\Library
(where XX will vary depending on the version of Excel installed).
If Excel is not installed, the Exaquantum installation procedure will be unable to locate the
appropriate folder for the Add-in files, so they will be placed in the Exaquantum PIMS
installation folder. The default installation location will be C:\Program
Files\Yokogawa\Exaquantum PIMS
To enable the Add-ins to be integrated, the three files listed above should be moved to the
Library folder associated with Excel.
Support for Add-ins is part of the Excel software. Please read the Excel Help system for
detailed guidance with installing and integrating Add-ins. Once integrated, the interaction
between Exaquantum and Excel is seamless.
In most cases you will need to increase the size of the database before using the
software in an operational environment.
When using the SQL tools to initially expand the database, an absolute size should be
defined in preference to setting a percentage.
Database Size
The size should be dependant upon the archiving strategy, allowing enough space to create
and store archives. It is recommended not to let the Historian database to grow so large
that back-ups take hours to complete.
1 It is essential that you first stop the Exaquantum service (Stopping The Exaquantum
Service).
2 In the system tray (bottom right-hand corner of the screen), check that the SQL
database is running:
Figure 9-2
If it is stopped then you will need to start the SQL Server(Starting The SQL
Server).
Figure 9-3
Figure 9-4
2 In the Exaquantum Database Expansion Tool dialog box, the Information frame
shows the current disk usage status.
3 Check the default value in the box Percentage of disk for Exaquantum database is
suitable. If not, type in a new value to suit your requirements.
Tip: After making any changes to the value of Percentage of disk for Exaquantum
database, you must cause the figures to be recalculated by clicking on the Refresh button.
4 To begin the expansion process, click on the Expand button. Alternatively, to close the
Exaquantum Database Expansion Tool without making any changes select Exit.
5 In most cases, a significant expansion in size will take place, which can take several
minutes or more. The exact time will depend on the size of the disk and performance of
the hardware. During this period there will be much disk activity, and the
Exaquantum Database Expansion Tool dialog box will remain open.
Note: If there are any problems during the expansion process, an error message will
report the problem. You should note the details in case you want to report the problem to
Support.
6 When the database expansion is complete a success message will be displayed and the
Exaquantum Database Expansion Tool dialog box will close.
7 That completes the database expansion. Now you need to start the Exaquantum service
(Starting The Exaquantum Service).
Tip: Once the system is running, the size of the database can be controlled more precisely
by using the SQL Enterprise Manager.
If you have an existing system that uses a domain to manage any of the accounts, and wish
to continue using that method, you may need to perform some additional configuration.
There following table indicates what changes are required in which circumstances:
Table 9-1
Exaquantum / Exaquantum /
Account basis
PIMS server Explorer client
Local Quantumuser
Default - No action required
account
Domain Quantumuser
Accessing The Domain Quantumuser Account
account
Accessing Domain
Domain groups Based Group Not applicable
Accounts
Note: If you are upgrading a system that uses the Role Based Name Space feature then
additional changes are required. This topic is beyond the scope of this guide. Please
consult your Yokogawa representative.
Domain Accounts
The default installation of Exaquantum uses local groups to manage the user and group
accounts, however some existing installations may already be using domain based account
management that was supported in earlier versions.
This procedure is not part of the installation process and is beyond the scope of this
guide. If you wish to create a new installation based on domain managed accounts then
please consult your Yokogawa representative.
If you are upgrading from an earlier version of Exaquantum and wish to continue using
domain based groups, perform a standard installation. After the installation process is
complete, configure each server to use domain accounts.
Synchronisation
It is important that the various servers within the system remain synchronised (Server
Time Synchronisation). If all the machines are in the same domain, then this will happen
automatically.
Access
By default, the user and group accounts for Exaquantum are set up and managed on a local
group basis. The appropriate account details are created locally on each server as required.
In the case of a default installation, the basic set of accounts will automatically be
created if they do not already exist.
The account details and password on each computer must be kept identical.
When the RBNS (Role Based Name Space) feature is used, the additional accounts
will also have to set up and administered on each server.
Synchronisation
It is important that the various servers within the system remain synchronised (Server
Time Synchronisation). In a workgroup only environment, each Exaquantum/PIMS server
will need to be configured with the name of a server to be used as a source of time
information.
Note: This procedure is only required for Windows Server 2003 running IIS v6.0.
3 Locate the Internet Information Service (IIS) Manager and open it by double-clicking
on the icon.
5 In the pane on the right, select All Unknown ISAPI Extensions, and click on the Allow
button.
6 In the pane on the right, select Active Server Pages, and click on the Allow button.
Note: All procedures should be carried out using a Windows account that has
administrator privileges on the local machine.
1 From the Windows Start menu, select Programs - Microsoft SQL Server - Enterprise
Manager to open the SQL Server 2000 Enterprise Manager window.
2 Expand the Tree view under the Microsoft SQL Servers until you locate the (local)
(Windows NT) server.
Figure 9-5
3 In the Tree view, right-click on the (local) (Windows NT) server icon to display
the context menu.
5 In the SQL Server Properties (Configure) - (local) dialog box, select the Memory
tab.
Figure 9-6
6 In the Memory tab page, select the Use a fixed memory size (MB) option.
7 Use the associated slider control to specify 1/3 of the available physical memory
(shown on the right).
You will need to increase this number to reflect the number of SQL Licences you
purchased with the Exaquantum system.
The number of licenses purchased is noted in the Exaquantum Licence certificate provided
with the software.
2 Locate the SQL Server 2000 Licensing Setup icon and double-click to open it.
3 In the Choose Licensing Mode dialog box change the number of licenses to the
correct number.
4 Close the Choose Licensing Mode dialog box by clicking on the Continue button.
3 From the Windows Start menu, select Programs Exaquantum - Exaquantum Service
Manager.
4 In the Exaquantum Services Manager dialog box, start the services by clicking on
the Start icon.
Figure 9-7
6 The Status of the server (above the Start icon) should change to STARTING and
then RUNNING. The Exaquantum services in the right hand panel should follow a
similar pattern.
Figure 9-8
7 When the red square in the Stop button is visible, the service is started.
1 From the start menu, select Programs - Microsoft SQL Server - Service Manager.
2 In the Services drop-down list there are four items. Select each one in turn:
a In the SQL Server Service Manager dialog box, click on the Start/Continue
icon.
b The status bar message will change to Running and the status indicator will change
from a red square to a green triangle.
3 When all four services have started, close the SQL Server Service Manager dialog
box.
Note 2: The QuantumUser account is established during the installation procedure on the
local PC only. If you can not initially log in, ensure you are logging in as a local user on
that PC, not on a network domain.
2 From the Windows Start menu, select Programs Exaquantum - Exaquantum Service
Manager.
Figure 9-9
3 In the Exaquantum Services Manager dialog box, stop the services by clicking on
the Stop icon.
5 The Status of the server (above the Stop icon) should change to STOPPING and then
STOPPED. The Exaquantum services in the right hand panel should follow a similar
pattern.
Figure 9-10
You should confirm some basic functionality works before starting full system integration,
configuration and testing.
It is not possible to check any of the external connectivity as the data collection facilities
have not been set up at this stage. That is part of the full system configuration process.
You can confirm that the basic Exaquantum functionality is working by checking that the
Exaquantum service can be started and stopped on demand.
At this point the service may or may not be running, so use the following checks in the
appropriate order.
To complete this check, ensure that the Exaquantum service is running on the designated
Primary and Secondary servers.
2 Either:
If not, in the address bar enter the URL of the Exaquantum/Web server.
Tip: The address of the Exaquantum home page takes the form: http://<exaquantum web
server name>/ExaquantumHome
First, check that the Exaquantum service is running on the designated Primary and
Secondary servers.
2 Either:
If not, in the address bar enter the URL of the Exaquantum/Web server.
Tip: The address of the Exaquantum home page takes the form: http://<exaquantum web
server name>/ExaquantumHome
Server - The procedure is the same as that in the Reinstalling The Server Software section.
Client - The procedure is the same as that in the Reinstalling The Client Software section.
3 Check for the prerequisite software. See section Combined Server Prerequisites.
4 Perform a reinstallation of the server software (Reinstalling The Server Software), but
choose to install a combined server (Web Server Deployment Options).
Database - If the installation is already in service, with an existing database that needs
to be retained, follow the procedures for database precautions (Database Precautions).
Computer name:
If the reinstallation is on a computer with the same name - you can reinstall the
server software (Reinstalling The Server Software) with no impact on the
configuration of the rest of the system.
If the installation is to a computer with a different name - there are implications for
data embed in the database that will need to be resolved. Consult with your
Yokogawa representative.
In addition, after the new server is commissioned, each client will need to be reconfigured
to access a different server.
RBNS - If the Role Based Name Space (Role Based Name Space) feature is being
used, there are implications for the group account details stored in the database.
Consult with your Yokogawa representative.
1 If the database has to be preserved, follow the advice in the topic Database Precautions
2 Uninstalling Exaquantum
3 Installation Overview
4 If the server has a new name, reconfigure the clients to access a different server
1 Uninstalling Exaquantum
2 Installation Overview
In these types of situation, you will probably want to retain the existing data.
Back up the existing database using the methods suggested in the Exaquantum
Engineering Guide Vol. 1.
During the installation procedure, in the Database Creation dialog box (Exaquantum
Database Creation), ensure that the Overwrite existing database checkbox is not
selected.
4 In the list of Currently installed programs, locate and highlight the Exaquantum
entry.
6 The InstallShield dialog box will open at the Welcome page. Select the Remove
option and click on the Next button.
7 Confirm your intention in the Confirm Uninstall dialog box and the Exaquantum
software will be removed.
1 Scroll through the list of Currently installed programs, again to locate the SQL
server item.
Note: This will not remove any other prerequisites that were installed.