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Call Pilot Mail Quick Reference

This document provides instructions for using the voicemail system at a company. It outlines how to initially set up your mailbox, log in from the office or remotely, play and manage messages, record and change greetings, send messages to other users, and transfer calls directly to mailboxes. The key functions covered are setting passwords, accessing menus to manage messages and greetings, and instructions for callers to bypass greetings and leave messages.

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Kimberly Barbara
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86 views

Call Pilot Mail Quick Reference

This document provides instructions for using the voicemail system at a company. It outlines how to initially set up your mailbox, log in from the office or remotely, play and manage messages, record and change greetings, send messages to other users, and transfer calls directly to mailboxes. The key functions covered are setting passwords, accessing menus to manage messages and greetings, and instructions for callers to bypass greetings and leave messages.

Uploaded by

Kimberly Barbara
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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CALL PILOT MAIL QUICK REFERENCE

SETTING UP MAILBOX FIRST TIME


1. Get dial tone Press MESSAGE button or dial 7160
2. Enter mailbox number __________ and # key
3. Enter your default password ___________ and # key (default password is 5 plus your mailbox number)
4. System will make you change your password, Press 84 to change password
5. System will ask you to enter your old password _________ and # key (which is 5 plus your mailbox number)
6. Enter your NEW password, _______________ (4 to 16 digits) plus # key
7. System will ask you to re-enter your NEW password again plus # key

MAILBOX # ______________ MESSAGE RETENSION: 21 DAYS MAILBOX CAPACITY: 20 minutes


LOGGING INTO VOICE MAIL: LOGGING ON FROM OUT OF OFFICE
1. Get dial tone Press MESSAGE button or dial Allow you to check Voicemail from offsite
7160 1. Dial voicemail telephone number 503-263-7160
2. Enter mailbox number _________ and # key 2. Enter mailbox number _______ and # key
3. Enter your password and # key 3. Enter your password and # key
MENU
2 PLAY YOUR MESSAGES
75 COMPOSE A MESSAGE (send messages to other mailboxes)
82 RECORD GREETING (what the caller hears)
83 LOG OFF (it is important to log off each time you use Voicemail)
84 PASSWORD (minimum 4 digits, maximum 16)
85 PERSONAL DISTRIBUTION LIST (9-lists, 99-mailboxes)
89 PERSONAL VERIFICATION (your spoken name only)

2- PLAY MESSAGE 75 COMPOSE A MESSAGE


1 Skip back 5 seconds 5 Hear tone and begin recording message
3 Skip forward 5 seconds # - To end recording
# - To pause a message 2 Review message
2 To resume playing a message after pausing 701 Tag message URGENT
4 Go to previous message 704 Tag message PRIVATE
6 Save message and skip to next message 705 Tag message ACKNOWLEDGEMENT
9 Call sender (internal calls only) 706 Tag TIMED DELIVERY
71 Reply to sender (internal messages only) 79 To send message
73 Forward a copy of a message to another mailbox(s)
76- Delete a message (will also restore a message) 82-9 PERSONAL VERIFICATION
86 Go to a specific message See directions for record a greeting

82 RECORD GREETING TRANSFER A CALLER TO A MAILBOX


1 Record external With call on the line, press TRANSFER
2 Record internal Dial 7161 hear Express Messaging to Mailbox
3 Record Temporary Enter the 4 digit mailbox plus the # key
5 Hear tone begin recording Press TRANSFER again quickly!!!
# - To end recording
2 To review greeting
MESSAGE DIRECTLY INTO A MAILBOX
76 Delete (if you would like to record) Get dial tone Dial extension 7161 (Express
Messaging)
4 When satisfied, returns you to the main menu
To access from offsite dial 503-263-7161
9 Personal Verification
5 - Hear tone and record your name Enter mailbox number plus the # key
Record message and hang up
# -To end recording

TO BYPASS A GREETING PRESS 5

LOGGING OFF VOICE MAIL SYSTEM ---- PRESS 83

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