SAP Setup Guide
SAP Setup Guide
Target Audience
Consultants
Administrators
Others
Public
Document version 9.0 2013-03-05
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1. INTRODUCTION ................................................................................................................ 2
1.1. Overview ..................................................................................................................... 2
1.2. SAP Notes for the Installation ..................................................................................... 3
1.3. Glossary ...................................................................................................................... 3
1.4. Information Available on SAP Service Marketplace ................................................... 4
2. PLANNING ......................................................................................................................... 4
2.1. Installation Scenarios .................................................................................................. 4
2.2. Hardware and Software Requirements ....................................................................... 6
2.3. Installation and Maintenance Use Case ..................................................................... 6
6. APPENDIX ....................................................................................................................... 44
6.1. Terms for Included Open Source Software............................................................... 44
SAP Help 05.03.2013
SAPSetup Guide
Purpose
This document describes how to install and distribute SAP front end components on Windows
using SAPSetup.
1. Introduction
This section contains information about the features and the SAP Notes that are relevant for
installing and distributing SAP front end components.
1.1. Overview
This section describes the general features of SAPSetup:
Fully-featured installation, uninstallation, update, repair, and patch functions for SAP
front end components:
Front end components are available from an installation server or a distribution
medium such as a DVD.
Install new SAP front end components, uninstall existing ones, and update the
remaining components in one cycle.
Easier and more reliable handling of SAP front end components by using installation
servers:
Maintain nearly all Windows-based SAP front end components on a single
installation server.
Integrate additional SAP front end components into an existing installation
server, such as Import Product.
Deploy multiple SAP front end components on workstations using a single
command.
Easily manage the installation server with wizard-driven user interfaces.
Local Security Handling (LSH), when configured, lets you deploy SAP front end
components on workstations without requiring administrator privileges on all
machines.
Whenever installed SAP front end components or packages change on the
installation server, the automatic workstation update service (AWUS) will, once
configured, automatically update the workstations and reboot them if necessary.
Easier handling of multiple SAP front end components by configuration of
installation packages by implementing script events, you can customize and
extend the installation of such packages.
Controlling workstations remotely helps you to remotely access and control
workstations on which you have administrator privileges. You can collect remote
log files, execute processes remotely, and list remote processes.
The directory for the creation of the installation server is configured
automatically. By default, it is made NULL-session accessible. It can be shared
automatically on the network for everyone to read.
If NwSapSetup.exe is started from a batch file, the return code can be caught
by the environment variable %ErrorLevel%.
1.3. Glossary
The following list describes the terms and abbreviations used in this guide.
Term Description
AWUS Automatic workstation update service.
For further information, see section Configuring the
Automatic Workstation Update Service (AWUS).
distribution medium Contains the installer for a SAP front end component. It
is either a directory in the file system or a single-file
installer
installation server Central installation repository for distributing SAP front
end components to many workstations. Prerequisite for
packages, AWUS and LSH.
LSH Local security handling. See section Configuring the
Local Security Handling (LSH).
package Selection of SAP front end components defined by the
administrator of an installation server. Optionally
contains configuration of installation parameters and
event scripts.
patch Single-file installer that contains only the parts of a SAP
front end component that changed between two
versions. A patch can be applied to a workstation or an
installation server on which the base version of the SAP
front end component is already present.
product Synonym for SAP front end component
SAP front end component SAP software that runs on a workstation and is installed
and maintained with SAPSetup
SAPSetup Tool suite for maintaining and distributing software on
Windows
single-file installer Self-extracting executable that contains a package, a
patch, or an installer for a SAP front end component
update Process of installing a newer version of a SAP front end
component
upgrade Synonym for update
2. Planning
Purpose
This section describes how to plan the installation of SAP front end components.
Procedure
...
With an installation server, the administrator can group various SAP front end components
together as installation packages relevant for certain employee roles. The administrator can
also specify which package particular users should receive, or offer a variety of packages and
allow the user to choose the most appropriate one.
In addition, you can configure the distribution service to add LSH functions to the installation
server. With LSH, the installation can be started even by a user who is not a member of the
local group of administrators. The distribution service then installs a service process on the
client and starts NwSapSetup.exe in the context of this service. The user privileges are not
altered. The installed service does not start other processes except NwSapSetup.exe from
configured installation servers. Afterwards, the service removes itself from the workstation
again.
The hard disk requirement on the installation server depends on the type and number of SAP
front end components that are added to an installation server. For example, SAP GUI for
Windows requires approximately 800 MB with all SAP front end components installed.
As administrator, you can configure your own installation packages on the installation server
with NwSapSetupAdmin.exe.
To keep workstations up to date automatically, use the automatic workstation update service
(AWUS). Whenever the installation server is patched, or packages are updated on the
installation server, this service will update the workstation(s) and reboot them, if necessary.
The AWUS works regardless of whether a user is logged on or not:
If a user is logged on, the user is notified about the available update, and the update
starts upon confirmation by the user. The user is also notified about whether a reboot
is required, and the reboot is executed only upon confirmation by the user.
If no user is logged on, the update and the reboot (if required) are started
automatically.
For detailed information, see section Configuring the Automatic Workstation Update Service
(AWUS).
Alternatively, you can apply patches on the installation server and then start the installation on
your workstation to apply the patch on the workstation. You can control the installation using
the command line. You can perform unattended installations with automatic patch installation
on the workstation. To do so, insert the appropriate command line in the logon script of the
user. The logon script is a program that is executed when a user logs on.
Procedure
...
Test the LSH by logging on to a user workstation as a user without local administrator
privileges, and then running NwSapSetup.exe from the installation server.
Windows has local security mechanisms. Only users with local administrator
privileges have write access to parts of the system database and the file system.
SAPSetup solves this problem with the distribution service (DS) that resides on
the server, and with the installation service (IS) that is installed on the
workstation temporarily. The IS starts a new instance of NwSapSetup.exe that
runs with sufficient privileges.
4. Install packages using the logon script of your workstation or using other distribution
mechanisms.
5. Patch the installation server.
6. Update SAP front end components on a workstation when a new release is available
on the installation server.
3. Installation Server
Use
This section describes how to set up and maintain an installation server for the efficient
distribution of SAP front end components across workstations.
Procedure
...
Prerequisites
You must have local administrator privileges.
Procedure
1. Start NwCreateInstServer.exe from the Setup directory.
2. Choose Next to continue.
3. Choose Browse to navigate to the directory in which you want to create the installation
server. Ensure that the directory is empty.
4. Choose Verify to ensure that the chosen directory meets the following prerequisites:
It must exist.
It must be accessible to the administrator with full access.
5. Choose Share to maintain the file-sharing properties of the selected directory, if you
want to use one of the following features:
AWUS
LSH
Distribution using logon scripts
Installation and update on workstations using the network share
If you want to set up an empty installation server, you can skip the update by
calling NwCreateInstServer.exe with the parameter /NoServerUpdate on
the command line. In this case, the procedure ends here.
7. To update the installation server, choose Next.
NwCreateInstServer.exe automatically calls NwUpdateInstServer.exe to
transfer SAP front end components to your installation server.
The wizard displays the progress of the installation server update.
8. If you have .NET Framework version 4 installed, choosing Close automatically starts
NwSapSetupAdmin.exe from the recently updated installation server.
NwSapSetupAdmin.exe is the administration tool for the installation server.
For further information, see section Administering an Installation Server.
If you require a copy of an installation server, you can replicate the server by
entering the following command:
\\InstallationServerShare\Setup\NwCreateInstServer.exe
/Dest=<ReplicationPath> /Nodlg
If you want to copy the SAP front end components and packages of one
installation server to another one, enter the following command:
\\InstallationServerShare\Setup\NwUpdateInstServer.exe
/Dest=<DestinationServer>\Setup /Nodlg
The settings for AWUS, LSH and share permissions are not copied.
After setting up your installation server, we recommend that you look for the latest patches.
For further information, see section Patching the Installation Server.
Whenever the installation server is patched or the installed packages are updated, this
service updates the workstations and reboots them, if required. AWUS works
regardless of whether a user is logged on.
If a user is logged on, he is informed of the availability of updates and the
update is started upon confirmation by the user. The user is also informed about
whether a reboot is required. The reboot is also executed only upon
confirmation by user.
If no user is logged on, the system performs the update and the reboot (if
required) automatically.
Control Remote Workstations
This function uses the Windows Management Instrumentation (WMI) to help you
remotely access and control workstations on which you have administrator privileges.
You access this feature via the Remote menu, where you find the following options:
Collect Log Files
Execute Process Remotely
Remote Task Manager
Ensure that the installation server is not in use during processing. Disable the
network share before starting this process, and enable it again afterwards.
Procedure
To update the installation server with new SAP front end components, use one of the
following methods:
Using NwUpdateInstServer.exe
...
Using NwSapSetupAdmin.exe
...
Example
You can add the Adobe LiveCycle Designer to the installation server. The Adobe
LiveCycle Designer is delivered on the same DVD as SAP GUI for Windows. Start the
program <DVD Drive>:\ADOBE_LC_<release>\Setup\NwUpdateInstServer.exe.
After the welcome page, you are asked for the path to the installation server that you want to
update. Navigate to the path of your installation server.
Choose Next and wait until the process is completed. Afterwards, the installation server
administration tool NwSapSetupAdmin.exe starts. The added SAP front end component
Adobe LiveCycle Designer is displayed on the Products tab.
You can now install Adobe LiveCycle Designer by starting
<installation_server_share>\SetupAll.exe and selecting the SAP front end
component to be installed, in this case the Adobe LiveCycle Designer.
Ensure that the installation server is not in use during processing. Disable the
network share before starting this process, and enable it again afterwards.
Procedure
...
1. Follow the steps as described in section Adding New SAP Front End Components to an
Existing Installation Server.
2. Start NwUpdateInstServer.exe from the distribution medium.
3. Follow the wizard instructions.
You can also update SAP front end components on the installation server by
using the following command line:
\\UpdateSource\Setup\NwUpdateInstServer.exe
/dest=<installation server Setup directory> /nodlg
or
\\UpdateSource\Setup\NwUpdateInstServer.exe
/dest=<installation server Setup directory> /silent
You can create packages that do not contain any SAP front end components.
Such packages can be used to execute event scripts on workstations, for
example to distribute your own configuration files. For further information, see
sections Configuring Packages and Event Scripts and Creating and Deploying
Single-File Installer for Packages.
4. Choose Next.
Enter a display name of your choice for the new package.
5. Choose Next.
Enter a command line name of your choice for the new package. The default is the
same as the display name. This name is required when installing the package by
calling NwSapSetup.exe on the command line with the parameter /package. For
further details, see section Front End Installation and Update Command Line
Parameters.
6. The wizard confirms the creation. Choose Close.
The new package is now displayed on the Packages tab. Right-click a package and choose
Configure this Package to implement event scripts and customize installation parameters, for
example the installation target path.
...
Prerequisites
An available installation server
Packages created by the administrator are available
Procedure
...
The end user will see name and description when he installs the package.
Therefore, specify a name and a description that enables the end user to identify
the correct package.
4. Optional: Add event scripts to perform custom actions on the users workstation during
the installation of the package (for example, copying additional files). You can insert
script samples delivered by SAP with the Insert Script function and adapt them
according to your requirements. The scripts are executed at the following events:
On Installation Start: executed before the installation of a package
On Installation End: executed after the installation of a package
On Uninstallation Start: executed before the uninstallation of a package
On Uninstallation End: executed after the uninstallation of a package
On Update Start: Executed before the update of a Package
On Update End: Executed after the update of a Package
For further information, see section Changing the Package Content.
5. Choose Save.
Copy a file
NwEngine.Shell.CopyFile szSrcFile, szDstFile
enforce the copy by skipping time stamp and file version check
NwEngine.Shell.CopyFileEx szSrcFile, szDstFile, vbTrue
Delete a file
NwEngine.Shell.DeleteFile szDstFile
Create a directory
NwEngine.Shell.CreateDirectory strDstFolder
Delete a directory
NwEngine.Shell.DeleteDirectory strDstFolder
Example 2: Set registry values to configure auto-update settings for SAP Logon
'This script can be added to the On Installation End section of a SAP GUI
710 package event script to configure the auto update settings for SAP
Logon.
NwEngine.Context.Log.Write "Event: Setting the auto update registry key for
SAP Logon"
strRegUpdate =
"HKLM\SOFTWARE\SAP\SAPsetup\SAPstart\AutoUpdate\SAPLogon.exe\UpdateMode"
strRegProb =
"HKLM\SOFTWARE\SAP\SAPsetup\SAPstart\AutoUpdate\SAPLogon.exe\Prob"
'Option 1: Update Mode is switched on with update frequency = 10. The user
is not allowed to configure.
NwEngine.Shell.SetRegValue strRegUpdate, "REG_SZ", "ForceOn"
NwEngine.Shell.SetRegValue strRegProb, "REG_DWORD", "10"
'Option 2: Update Mode is switched off. The user is not allowed to switch it
on.
NwEngine.Shell.SetRegValue strRegUpdate, "REG_SZ", "ForceOff"
'Option 3: Update Mode is switched on with update frequency = 10. The user
is allowed to change the configuration.
NwEngine.Shell.SetRegValue strRegUpdate, "REG_SZ", "On"
NwEngine.Shell.SetRegValue strRegProb, "REG_DWORD", "10"
'Option 4: Update Mode is switched off. The user is allowed to change the
configuration.
NwEngine.Shell.SetRegValue strRegUpdate, "REG_SZ", "Off"
'The same settings can be applied to the registry values for 'SAPLgPad.exe':
' strRegUpdate =
"HKLM\SOFTWARE\SAP\SAPsetup\SAPstart\AutoUpdate\SAPLgPad.exe\UpdateMode"
' strRegProb =
"HKLM\SOFTWARE\SAP\SAPsetup\SAPstart\AutoUpdate\SAPLgPad.exe\Prob"
strSalFile = NwEngine.Variables.ResolveString(
"%ProgramFiles%\SAP\SapSetup\setup\SAL\SapLogon.sal" )
strFile = NwEngine.Variables.ResolveString(
"%WinSysDir%\drivers\etc\services" )
Set objTextFile = CreateObject("NwSapSetupATLCommon.TextFileParser")
strFile = NwEngine.Variables.ResolveString(
"%WinSysDir%\drivers\etc\services" )
Prerequisites
An available installation server
Packages created by the administrator are available
Procedure
1. Start NwSapSetupAdmin.exe from the Setup directory of the installation server.
2. Switch to the Package Configuration tab. The packages are displayed on the left side
of the screen.
3. Select the package whose content you want to update and choose Change Package
Content. You can change the selection of SAP front end components. The added
components are installed on the workstations. Removed components are uninstalled
from the workstations if they are not part of any other package marked for installation.
When updating a package, the package parameters are also refreshed. They now
include new variables and no longer include those that belong to SAP front end
components that are no longer part of this package.
4. Optional: Add event scripts to perform custom actions on the users workstation during
the update of the package. You can insert script samples delivered by SAP with Insert
Script Sample and adapt them to your requirements. The scripts are executed before or
after the update:
a. On Update Start: Executed before the update of a package
b. On Update End: Executed after the update of a package
5. Choose Save.
Saving the package increases the version number and the package is marked for
update on the workstation. When the package installation is updated on the
workstation, the package components that have been added or removed by the
administrator are automatically installed or uninstalled.
If you updated package event scripts or files copied by event scripts, choose
Mark for Update on the Configure Packages tab to increase the package
version. Choose Save.
The installer now recognizes the package as updated, and the modifications are
transferred to the workstations during the update with the event scripts.
The package and its event scripts are permanently deleted without any option
for recovery.
Prerequisites
An available installation server
Packages created by the administrator are available
Optional: If you want to distribute configuration files, e. g. the saplogon.ini,
together with the single-file installer, create a directory named CustomerFiles on
the installation server and copy your files into this directory. For further information,
see the event script example Copy a file in section Configuring Packages and
Scripting Events.
Procedures
To create and deploy a single-file installer for a package, proceed as follows:
If you want to install the single-file installer silently, provide the command line
parameter /silent. For further information, see section Front End Installation
and Update Command Line Parameters.
2. Follow the wizard instructions.
Result
You have created and deployed a single-file installer.
Procedure
To create a PDF, proceed as follows:
...
Result
NwSapSetupAdmin.exe creates a PDF file and an SMS file in the specified directory.
Prerequisites
An available installation server
To ensure a successful patch and to prevent having to reboot after the patch,
you can unshare the installation server during the patch and share it again when
the patch has finished.
A patch for SAP front end components is available on the installation server.
Procedure
...
Prerequisites
An available installation server
The installation server must be accessible from the workstation.
To enable workstations running Microsoft Windows Vista or later to use LSH, you have
to change the default firewall setting to enable remote service management, as
follows:
...
a. Open the control panel and choose Windows Firewall Change Settings.
b. On the Exceptions tab, select Remote Service Management and choose OK.
Procedure
...
Result
If the front end installer starts successfully and is able to install SAP front end components
available on the installation server, the configuration is successful.
If not, you have to reconfigure the LSH.
Prerequisites
The workstation requires network access to the installation server.
The installation server should be hosted on a machine that can work as a file server
and serve numerous network sessions.
Windows Server 2003 (or equivalent) is recommended as the installation server
operating system, with the following local security policy:
Accounts: Guest account status Enabled.
Network access: Let Everyone permissions apply to anonymous users -
Enabled.
The share is NULL-session accessible.
The installation server should be created (and configured) using
NwCreateInstServer.exe.
Procedure
Configure the AWUS as follows:
1. Start NwSapSetupAdmin.exe from the Setup directory of the installation server.
2. Choose Services and Configure Automatic Workstation Update. The dialog for
configuring the AWUS is displayed:
The AWUS checks for updates on the last 10 installation sources that are
network paths.
Result
You have configured the AWUS and installed it on the workstations.
To disable the service, choose Disable automatic workstation updates on the installation
server (see screenshot above). The AWUS on the workstation is disabled the next time it
checks for updates.
Prerequisites
An available installation server
The Windows Management Instrumentation (WMI) is enabled.
The firewall should be configured not to block WMI access.
You have to be an administrator on the workstation you want to access. This means
you should have either domain administrator privileges or local administrator privileges
for the corresponding machine.
Troubleshooting
If you encounter problems with the WMI feature, check the WMI connectivity to a remote
workstation using the Microsoft tool wbemtest.exe.
Start only non-interactive processes with this feature, as WMI will not allow the
process to interact with the user.
Delegation
To start an installation on a remote workstation from an installation server, you have to
activate the delegation function for the workstation. For further details, refer to the Microsoft
TechNet article at http://technet.microsoft.com/en-us/library/ee692772.aspx; question 10.
If you choose Terminate, the user working on the workstation might lose
unsaved data.
Procedure
...
NwSapSetupAdmin.exe
Parameter Description
/checkserver Verifies the integrity of the installation server in silent
mode. See section Troubleshooting on the Installation
Server.
Returns an error level greater than zero and writes an
error file, if discrepancies are found. See section
Viewing Log and Error Files.
On the Packages tab, the packages are displayed in the navigation pane on the left side of
the screen. The icon indicates that the package is incomplete. This occurs when you
deleted a SAP front end component contained in the package from the installation server.
Delete this package, reimport the missing SAP front end component, or change the package
content.
4. Installation Process
Use
This section provides information about the steps that you have to perform to install SAP front
end components on a workstation.
Prerequisites
You have completed the Planning
If you want to install from an installation server, you must first set up an installation
server.
Procedure
...
Procedure
You install SAP front end components on your workstations centrally from an installation
server or locally from a distribution medium.
Prerequisites
An available installation server
The user logged on to the workstation must have local administrator privileges.
If the user does not have local administrator privileges, make sure that LSH is
correctly configured on the installation server.
Procedure
...
3. Select the SAP front end components that you want to install or deselect the ones you
want to remove.
A yellow dot indicates a change in the selection list. A green plus sign next to a SAP
front end component name indicates that this SAP front end component will be
installed.
If you deselect an installed SAP front end component in this list, a red minus sign
indicates that this SAP front end component will be uninstalled.
4. Choose Next.
The installation wizard might prompt you to enter customizing information for the
installation of the selected SAP front end components, such as the installation
directory.
For example, the default path for installing SAP GUI for Windows is C:\Program
Files\SAP\FrontEnd, but you can change this.
5. Choose Next.
The installation starts and a progress screen is displayed.
Prerequisites
An available installation server
The user logged on to the workstation has local administrator privileges.
If the user does not have local administrator privileges, make sure that LSH is
correctly configured on the installation server.
The administrator has created packages on the installation server.
Procedure
...
1. Start NwSapSetup.exe /package from the Setup directory of the installation server
or distribution medium. Alternatively, start NwSapSetup.exe, choose Next on the
welcome screen, and then choose Predefined packages.
A list is displayed showing the packages that the user is authorized to install. Packages
that have already been installed are preselected. In the following example, the package
Engineering Client Viewer is already installed on the workstation.
2. Select the components or packages that you want to install, or deselect the ones you
want to remove.
In this example, the BW Addon has been selected for installation. A yellow dot
indicates a change in the selection list. A green plus sign next to a package name
indicates that this package will be installed. If you deselected a package, a red minus
sign indicates that this package will be uninstalled.
SAPSetup now processes the packages and displays the completion status when
finished.
Prerequisites
The SAP front end components (especially SAP GUI) should not be running when you
perform the following procedure, as SAPSetup might require a reboot to complete the
installation if program files are in use.
Procedure
To automatically install a package when a user logs on, add the following command to the
users logon script:
\\<server>\<shared directory>\Setup\NwSapSetup.exe /package:<package
command line name> /nodlg
When you start this command for the first time on a workstation, SAPSetup installs the
specified package. With every following logon, SAPSetup will check for updates of this
package on the installation server.
For a list of options, see section Command Line Parameters.
Prerequisites
The user logged on to the workstation must have local administrator privileges.
Procedure
...
Starting SetupAll.exe, you can install all SAP front end components available
on the distribution medium or installation server in one run.
2. Choose Next.
A list of selectable SAP front end components is displayed:
SAP front end components that have already been installed are preselected.
3. Select the SAP front end components that you want to install or deselect the ones you
want to remove.
A yellow dot indicates a change in the selection list. A green plus sign next to a SAP
front end component name indicates that this SAP front end component will be
installed. A red minus sign indicates that this SAP front end component will be
uninstalled.
4. Choose Next.
The installation wizard might prompt you to enter or change customizing information for
the selected SAP front end components, such as the installation directory.
Example
The default path for installing SAP GUI for Windows is C:\Program
Files\SAP\FrontEnd, but you can change this if required.
5. If necessary, change this information and choose Next to start the installation.
The installation starts and the progress is displayed.
Procedure
You can update the SAP front end components on a workstation by using one of the following
procedures:
Updating a Workstation from an Installation Server
Prerequisites
An available installation server
You have installed SAP front end components on a workstation.
A newer release of the installed SAP front end components is available on your
installation server.
Procedure
Updating SAP front end components on a workstation involves the same steps as an
installation. For further information, see section Installation of the SAP Front End Components
from an Installation Server.
You have the option of running the update unattended or automatically:
For an unattended update, use the following command line:
\\<server_path>\Setup\NwSapSetup.exe /update /silent
Result
Depending on the chosen update method, the SAP front end components are updated with or
without user interaction. If the interactive update method is selected, the user simply has to
choose Next to start the front end update.
Prerequisites
SAP front end components are installed on a workstation.
SAP front end software applications should not be running during uninstallation. If an
application is running, the user is prompted to reboot afterwards to complete the
uninstallation.
Procedure
...
Result
The SAP front end component is uninstalled.
Prerequisites
The user logged on to the workstation must have local administrator privileges.
If the user does not have local administrator privileges, make sure that LSH is
correctly configured on the installation server.
Procedure
To repair SAP front end components installed on a workstation, start the installation on the
command line with the parameter /repair. You can start:
NwSapSetup.exe from the Setup directory of the installation server
NwSapSetup.exe from the Setup directory of a distribution medium
a single-file installer
When the repair process starts, a progress screen is displayed.
Only those SAP front end components available on the source can be repaired.
The repair process includes an update of all SAP front end components. If the
version of a component on the installation server is higher than that of the
component installed on the workstation, this component is udpated.
Result
The wizard confirms the successful repair. Your SAP front end components are now repaired
and ready to use.
NwSapSetup.exe
Parameter Description
/silent Does not display a user interface.
Single-File Installer
Parameter Description
/? Provides help on command line parameters.
NwCheckWorkstation.exe
Parameter Description
/silent Does not display a user interface. Returns the
same return values as NwSapSetup.exe. For
further information, see section Return Codes.
5. Additional Information
Error files
Errors are saved in an XML format in files that you can view in your web browser. The error
files are stored in the following directory:
%ProgramFiles%\SAP\SapSetup\Errors (32bit Windows)
%ProgramFiles32%\SAP\SapSetup\Errors (64bit Windows)
Creating a message
If you create a message, use component BC-FES-INS and attach the relevant log files and
error files to the message. If you run NwCheckWorkstation.exe on the workstation as
described in section Troubleshooting on the Workstation, you can attach the generated CAB
file instead.
In event of return codes 144-146, look at the error and log file for
NwSapSetup.exe as described in section Viewing Log and Error Files.
6. Appendix