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IPM - CCHRM Final Test (09 July 2017)

IPM (Institue of Personnel Management, Sri Lanka) - CCHRM(Certificate course in Human Recourse Management ) Final Evaluation Test
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92% found this document useful (13 votes)
4K views

IPM - CCHRM Final Test (09 July 2017)

IPM (Institue of Personnel Management, Sri Lanka) - CCHRM(Certificate course in Human Recourse Management ) Final Evaluation Test
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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INSTITUTE OF PERSONNEL MANAGEMENT SRI LANKA (Inc.

)
CERTIFICATE COURSE IN HUMAN RESOURCE MANAGEMENT

FINAL EVALUATION TEST


BATCH NO: CC/2017/NG/02

Duration: 3 Hours 80 Marks Date: 09th July 2017

1. Answer PART ONE (Compulsory Question) and TWO Questions from EACH PART TWO and
PART THREE.
2. Clear handwriting will attract more marks
3. Illustrate your answers with practical examples where necessary

PART ONE
(Compulsory question) (04x10 = 40 Marks)

1. Briefly explain the following terms

i. Personnel management

ii. Job Enrichment

iii. Job Description

iv. Job Evaluation

v. TQM

vi. Probation

vii. Preliminary interview

viii. Show cause notice

ix. Productivity

x. Simulation

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PART TWO

(Answer two questions only) (10x02 = 20 Marks)

2. Explain the Maslows needs hierarchy theory with examples


(10 Marks)
3. Explain the key steps of organizations development process
(10 Marks)
4. Explain the common reasons for employee grievances at work place
(10 Marks)
5. Explain types of incentives with examples
(10 Marks)

PART THREE

(Answer two questions only) (10x02 = 20 Marks)

6. Explain the maternity benefits under the Maternity Benefits Ordinance

(10 Marks)

7. List and explain the benefits of job evaluation

(10 Marks)

8. List and explain the disputes settlement provisions under the Industrial Disputes Act

(10 Marks)

9. Compare the HR Approach with Personal Management Approach

(10 Marks)

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