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Aplication and Recomendation

This letter provides a strong recommendation for Sharon Westman for any customer service position. The writer highlights that Sharon demonstrated excellent communication skills, a professional demeanor, reliability, dedication and an ability to calm angry customers during her two years working in the call center under the writer. Specific accomplishments mentioned include consistently meeting or exceeding all call center metrics and receiving unsolicited praise from customers for her outstanding level of service. The writer recommends Sharon as a hardworking, top-performing customer service professional.

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Jerome Arañez
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100 views

Aplication and Recomendation

This letter provides a strong recommendation for Sharon Westman for any customer service position. The writer highlights that Sharon demonstrated excellent communication skills, a professional demeanor, reliability, dedication and an ability to calm angry customers during her two years working in the call center under the writer. Specific accomplishments mentioned include consistently meeting or exceeding all call center metrics and receiving unsolicited praise from customers for her outstanding level of service. The writer recommends Sharon as a hardworking, top-performing customer service professional.

Uploaded by

Jerome Arañez
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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22 H Venture St.

,
Diliman, Quezon City
Philippines
April 17, 2015
Mr. Vincent Chua
Hiring Manager
Bank of the Philippines Islands (BPI)
12/F Ayala Life-FGU Center, Ayala Ave.
Makati City 1226
Dear Mr. Chua,
I am writing to express my interest for the position of Recruitment Assistant in your
esteemed company.
Having recently obtained my Bachelors Degree in Business Administration major in
Human Resource Development Management (BSBA-HRDM) in the Polytechnic
University of the Philippines (PUP), I wish to bring my knowledge, skills and
commitment to excellence to your companys innovative environment.
As a Business Administration student, majoring in HR management, Ive become
equipped with the necessary knowledge that come with the position including
manpower recruitment, workforce organization, personnel training and compensation as
well as legal provisions and other labor concerns.
My internship at San Miguel Corporation also afforded me with the crucial skills to work
with some of the best professionals in the recruitment and human resources industry.
Being a trainee has developed in me enthusiasm and a true passion for human
resources and has subsequently convinced me that human resource management is
my true calling.
For additional details regarding my qualification and expertise, please review my
attached resume.
Thank you for taking the time to consider this application and I look forward to hearing
from you.
Sincerely,
(signature)
Jessica Cenadoza

Application Letter Writing Tip: When intending to submit a hard copy of your
application letter (and resume), make sure that you send it in a strict business letter
format. Remember that your application letter not only speaks of your skills and
accomplishments. It also shows how effectively you can communicate. Therefore, make
it a point to impress your potential employer by writing a grammatically correct, perfectly
spelled and properly punctuated application letter.

Application Letter Sample 2 (Email Copy)


As previously mentioned, the format of your application letter may differ depending on
whether you are submitting a print copy or an email copy. The second application letter
sample below is a copy tailored specifically for emails.

Email Subject: Eric Tala, Marketing Associate Position


Dear Ms. Castaeda,
I would like to express my interest in applying for the position of Marketing Associate as
was recently made available in your company.
I believe that my degree in Business Administration (BSBA) major in Marketing from the
Philippine School of Business Administration (PSBA) has prepared me for this position.
As a student, I was equipped with the necessary knowledge and skills to help develop
and drive effective marketing strategies.
During my internship at Uniliver Philippines Marketing Department, I learned how
companies determine what product or service to sell, how to reach target demographics
and how to respond to the demands of competitors. More importantly, I had the
opportunity to work with seasoned professionals who taught me how to easily grasp
complex marketing concepts and at certain times, how to roll with the punches in order
to achieve various objectives.
I have also acquainted myself with a wide range of skills that allow me to blend with the
group or teams culture and to continuously strive to reach common goals amidst
failures and setbacks.
My active involvement in many academic and extracurricular activities has done so well
in developing my communication and leadership skills, which are vital in finding success
in the corporate world.
With this application letter, I attach herewith my resume for your full consideration.
Thank you for taking time to review my application and I am looking forward to your
reply so that we can further discuss my application.
Yours sincerely,
Alvin C. Marfal
7194 Marcelo Ave
Paraaque City, Metro Manila 1700
Mobile: +63 929 XXX XXXX

Application Letter Writing Tip: Make it a point to include the necessary email subject
when sending your application letter via email. The email subject provided on this
application letter sample follows the usual format (name, position you are applying for)
though some recruiters require applicants to send their application letter (and resumes)
with a specific email subject.
Also, when sending your application letter thru email, remember to include your contact
details on the email signature. By doing so, you will enable the recruiter or potential
employer to respond to your application immediately.
Remember that these samples are merely templates meant to serve as a basis in
writing your own, personalized application letter. When writing an application letter, feel
free to customize it according to your own personal preference. You dont want to have
just another generic application letter because chances are the hiring manager has
already read hundreds, or maybe thousands of it. You want your application letter to
stand out and ultimately showcase why you are the best person for the job.

Recommendation Letter

Dear Hiring Manager:


I was initially impressed with Sharon Westman's enthusiasm, communication skills and
professional demeanor when I hired her four years ago as a customer service rep within
JRW Inc.'s call center. During the two years Sharon reported to me (I have since moved
on to a different department), she consistently demonstrated all of these qualities and
more, and I heartily endorse her for any customer service position.

Sharon is reliable, dedicated and eternally upbeat. Her ability to calm angry or frustrated
customers is unparalleled, and it is because of her excellence in this area that I
repeatedly asked her to mentor new employees in the call center. Sharon multitasks
effectively and is able to handle a high-volume workload. She consistently met or
surpassed all weekly call center metrics (including customer satisfaction, call volume
and response time), and her daily written reports were accurate and thorough.

Of particular value to me as a former call center manager was Sharon's team player
mind-set, enthusiastic embrace of change, ability to work with minimal supervision and
unwavering commitment to exceeding customer expectations. I regularly received
unsolicited praise from customers commending Sharon's outstanding level of service,
professionalism and follow-through.

Organized and diligent, Sharon quickly learned technology systems and software that
were unfamiliar to her when she first started with JRW, and she also attended optional
professional-development seminars offered through the company. She is pursuing an
associate's degree in business through evening classes at ABC Community College.

Sharon is a hardworking, top-performing customer service professional. She has my


highest recommendation, and I am happy to furnish more details if you would like
additional information.

Sincerely,

Carla Pederson
Field Service Manager (former Call Center Manager)
JRW Inc.
(555) 555-5555

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