Notes on Report Writing

Prof Niamh Brennan

Master of Business Administration 2013/14

University College Dublin

Michael Smurfit Graduate School of Business

August 2013

Prof Niamh Brennan

 Table of Contents
Page
Title page i
Table of contents ii
List of tables iii
List of examples iii
Executive summary iv
1. Introduction 1
1.1 Objective 1
1.2 Importance 1
1.3 Takeaway 2
2. Structuring your report 3
2.1 Title page 3
2.2 Table of contents 4
2.2.1 Using the table of contents to structure the report 5
2.3 Other preface material 6
2.4 The report itself 6
2.4.1 Addressing the report 6
2.4.2 The first section/chapter 7
2.4.3 Body of the report 7
2.4.4 The final section/chapter 8
2.4.5 References 8
2.4.6 Appendices 8
3. Advice on writing style 9
3.1 Easing readers into your material 9
3.2 Writing style 9
3.2.1 Write professionally, as you would speak 9
3.2.2 Use short sentences 10
3.2.3 Avoid redundant words 10
3.3 Avoid abbreviations/acronyms 13
3.4 Styles of presentation 13
3.4.1 Headings and sub-headings 13
3.4.2 Vary presentation 14
3.4.3 Length and format 14
3.4.4 Page numbers 14
3.4.5 Font styles and sizes 14
3.4.6 Quotes 15
3.5 Using tables and figures 15
3.6 Producing the final document 16
3.7 Using readability software 16
4. Presenting your report 17
4.1 Use of capitals 17
4.1.1 When to use capitals 17
4.1.2 Dont use capitals in headings 17
4.1.3 Dont capitalise text 17
4.2 Use of emphasis 18
4.2.1 Do not double emphasise 18
4.2.2 Avoid too many font styles and sizes 18
4.3 Presenting tables/examples/figures 18
4.3.1 Refer to table/example/figures in the text 18
4.3.2 Locate table/example/figure on a single page 19
4.3.3 Numbering tables/examples/figures 19
4.3.4 Content of tables/examples/figures 19
4.3.5 Formats for tables/examples/figures 19
4.4 Justifying text 20
4.5 Spacing 20
4.6 Indenting the first line of a paragraph 20
4.7 Use of colour 20
5. Citations and referencing systems 21
5.1 Use of citations 21
5.2 References/bibliography 23
5.2.1 Referencing systems 23
6. Conclusion 25
References 26
Appendix 1: Example style guidelines, including citations and referencing systems 28

Prof Niamh Brennan ii

 List of tables
Page
Table 1: Importance of good communication 2
Table 2: Completing a jigsaw/report 5
Table 3: Writing style errors to avoid 12
Table 4: Applying the Bull Index to these guidelines 17
Table 5: Details to record in respect of references 24
Table 6: Application of Accounting Review referencing style 24

List of Examples

Example 1: Good and bad report titles 4

Example 2: Avoiding redundant words 11
Example 3: Illustrations of good writing styles 11
Example 4: Presenting quotations 15
Example 5: Use of emphasis and font styles 18
Example 6: Use of citations 22
Example 7: Incorrect and correct use of citations 23

Prof Niamh Brennan iii

 Executive summary

These notes provide guidance on how to prepare business and academic reports. Three
aspects of report writing are discussed: the structure of reports, writing style and
presentation of reports. Illustrations and examples are provided to enhance the points
being made in these guidelines. The guidelines also include directions on how to cite
material properly, and on how to list references.

Prof Niamh Brennan iv

1. INTRODUCTION
A poor piece of work well-presented, well-structured and well-written will be more
favourably viewed than a good piece of work poorly presented, structured and written.
It is therefore vital that the advice in these notes be carefully followed if students are
to reap the rewards for all the work they have done. It is not enough to carry out the
work to the highest of standards. You must be able to communicate this to the
examiner in the final product the report. Remember, this is the only basis on which
the reader of the report can make a judgement on the quality of the work.

There are five sections in these notes. The objective, importance and benefits are first
set out. Section 2 provides guidance on report structure, and this is followed by advice
on writing style. Presentational choices are discussed in Section 4 and the notes end
with guidance on citations and referencing systems. Section 5 deals with citations and
referencing systems, and the notes include some concluding comments in Section 6.

1.1 Objective
The objective of these notes is to help students write better reports. This is considered
from four perspectives: (1) structuring reports, (2) writing style, (3) presenting reports
and (4) citations and referencing systems.

1.2 Importance
Business executives are often under pressure and do not have time for long,
unfocussed reports. Many business reports are for presentation to boards of directors.
Non-executive directors often hold fulltime positions in other organizations and do
not want endless reading from management.

The observations of Sir Michael Barber (who headed up Tony Blairs delivery unit),
reproduced in Table 1, resonate.

Prof Niamh Brennan

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 Table 1: Importance of good communication

In the absence of natural talent, good preparation is all there is

Whitehall

Thoughtful prose

Essays decorated with the occasional number

I have met very senior civil servants who prepared for a presentation to the cabinet as if it
was just another seminar.

My usual approach is to wing it. Breathtaking!

Departmental presentations were dreadfully lacking in focus, full of lists and PowerPoint
bullets and, above all, long-winded

I was repeatedly struck by the inability of so many key officials to present anything in five
minutes.
Written reports

I provided him [Tony Blair] with a five to ten line summary of my views on each of the
priorities.

Delete management jargon

Sharpen the messages

Call a spade a spade

Clear messages for the next steps

Short crisp report

One-page summary of the necessary action.

We decided in retrospect that our delivery reports had become too wordy and wide-ranging.
Presentations

Obsessed with using the slot (presentation to cabinet) well.

Clear the diary and focus on the presentation

By the time I had presented, I had rehearsed on my own several times

I obsessed over every detail of the presentation: the graphs, the phrases, the pace and timing
of the key messages.

Spent more than 20 hours preparing

We became experts in the Delivery Unit not just at analysing the data but at presenting it so
that a busy Prime Minister, at a glance, could understand the key message.

Presentations were sharp, clear, brief

I prepared for this [press conference] in my usual obsessive way.
Media

It is important to manage the media well. Spin really does matter. The danger comes when it
is divorced from substance.
Inter-personal

Never being defensive, whingey or long-winded
Meetings

We spent hours preparing to be effective in short meetings (Blaise Pascal (1657): Je n'ai fait
celle-ci plus longue que parce que je n'ai pas eu le loisir de la faire plus courte. I have made
this letter longer than usual because I lack the time to make it shorter)

Summing-up at the end of meetings of ten or 12 really telling points.

He acknowledged that he prepared the summing-up before the meeting began.

Anyone chairing a meeting who is on top of the issues should be able to predict with an
accuracy of 80 per cent or more what issues will emerge and how to deal with them.

Source: Michael Barber (2007) Instruction to Deliver. Methuen & Co. Ltd.

1.3 Takeaway
After reading these notes, students will learn how to present material more clearly,
parsimoniously, effectively and efficiently.

Prof Niamh Brennan

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2. STRUCTURING YOUR REPORT
Reports generally contain introductory material followed by a number of sections or
chapters (depending on length) and ending with references and appendices. Page
numbers in roman numerals (e.g. i, ii, iii) often distinguish introductory material
from the main text. To do this in word, insert a section break in your document. You
will then have two footers, one for section 1 and one for section 2. You can then
format the page numbers differently for section 1 (i.e., i, ii, iii) and section 2 (1, 2, 3).

In longer reports, the body of the text should all be in chapters, and the material
should be organised in the appropriate chapter. Material included should be directly
relevant to the report. Incidental material padding the report will only confuse, if not
irritate, the reader.

2.1 Title page

The report should commence with a title page. This should contain the title which
should be clear and concise, including only essential words. All words in the title
should be chosen with care, paying attention to syntax.

Illustrations of good and bad titles (from Master of Accounting dissertations) are
shown in Example 1. In illustrations 1 and 2, some words (as shown in Example 1 by
strikeout notation) were unnecessary and could have been dropped from the title. The
third title is too general and not sufficiently focused and specific. The fourth title
could have been improved by specifying the countries to be compared. Also the fourth
title does not make it clear whether the dissertation deals with pension accounting
regulations or pension accounting practices in company accounts. The fifth
illustration is far too long and wordy.

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 Example 1: Good and bad report titles

Good examples
1 Corporate governance (practices) in Irish public
companies and semi-state companies
2 Environmental reporting: A survey and analysis of Irish
practice

Bad examples
3 Departing from historical cost: An investigation into
current value accounting
4 The evolution of accounting for pensions: An
international comparison
5 Environmental reporting in Ireland. A case study on the
change in the level of disclosures relating to
environmental issues in three Irish companies, namely
Coillte, Aer Rianta and Jefferson Smurfit

The title page should also contain details, including:

Full title of the report;
Name(s) of the author(s);
Purpose for which the report is prepared;
Name of the institution for which the report is prepared;
Month and year of report.

2.2 Table of contents

There should be a table of contents. The table of contents should reflect exactly the
content of the report (e.g., the headings should be word-for-word the same).

It is important to structure the content of the report in a logical manner, appropriate to

your topic. Within reason, your report will be more readable the more headings and
sub-headings you use (provided they are in a logical progression, i.e., A to B to C, not
A to C to B). The structure will evolve as the report is being written. As a result, the
table of contents will constantly change. The table of contents should be constantly
critiqued for its logical structure.

As well as the material in chapters, the table of contents should also show the preface
material, a list of tables, figures etc., references and appendices. The table of contents
should include page numbers.

Prof Niamh Brennan

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You should decide on the use of capitals in the table of contents and be consistent in
your usage thereafter.

2.2.1 Using the table of contents to structure the report

As shown in Table 2, completing reports and completing jigsaw puzzles have a lot in
common.

Table 2: Jigsawreport-writing analogy: similarities between completing jigsaws/reports

Framework for jigsaws Framework for reports

Complete framework for jigsaw by Prepare the table of contents which will be
assembling the pieces with flat edges to the framework for your report.
form the four-sided border of the puzzle.
This will be done by trial and error, This will be done by trial and error,
constantly building up the border until it is constantly building up the table of contents
complete. until it is complete. As a result, the table of
contents will change many times over the
course of the report, as your ideas mature.
The table of contents is the route map to
completing the report. It indicates the
beginning, middle and end of the report. It
provides a coherent and rigorous structure
underpinning the work.
If this four-sided border is not completed If this table of contents is not completed
properly, it will be impossible to complete well, following a logical structure, it will
the jigsaw. not be possible to complete a good report.
Completing jigsaws Main body of reports
The jigsaw is then built up in an iterative With a draft table of contents to hand, the
process to completion by trial and error, report itself is then built up to completion
assembling a few pieces here, assembling a in an iterative process by trial and error,
few pieces there, etc writing a bit here, reading a bit, writing a
bit there, doing some research, reading a
bit more, writing a bit more, etc. The report
is not written starting at the beginning and
finishing at the end.
If this four-sided border is completed If this table of contents is started at the
properly at the very outset, then very outset, then completion of the entire
completion of the entire jigsaw will be far report will be far quicker.
quicker.

The backbone of the structure of the report is the issues addressed by the report.
The issues to be addressed drive the whole project. It is therefore critical that
the optimal issues are selected. A clear brief is necessary for this purpose.

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2.3 Other preface material
A page for acknowledgements may be included. This should be to the point,
appropriately phrased, and not too informal or jocose.

If justified by its length, the report should contain an executive summary which
should be as short and to the point as possible (for example, reports of five pages
would be too short to justify an executive summary). An executive summary is a
condensation of the final report. It should clearly summarise:
Issues addressed by the report;
How any research was carried out (methodology);
Results and main findings.

2.4 The report itself

The report itself, which follows the preface material, may consist of a number of
sections or chapters (for a longer report), followed by references (especially if it is an
academic piece of work) and appendices. Do not assume the reader will read the
report from beginning to end.

2.4.1 Addressing the report

The title page of the report should contain four pieces of information: (i) The identify
of the target audience for the report (e.g. The Board of Directors of A plc), (ii) The
title of the report, (iii) The author of the report and (iv) the date of the report if there
are multiple versions of the report then the version numbers should be identified.

There are similar but slightly different protocols for letters which should contain: (i)
the name of the person to whom the letter is addressed, including their title, and name
and address of the business. This should appear on the left hand side of the letter; (ii)
the address of the business from which the letter is being written (which is usually
printed on the notepaper of the business); (iii) The date of the letter; and (iv) the
identity and title of the person writing the letter which should come at the end of the
letter.

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2.4.2 The first section/chapter
The most difficult, and some would say the most important, sections/chapters are the
first and last. The first section/chapter introduces the reader to what s/he is about to
read. First impressions are very important and create an initial reaction to your work
which may be difficult to change thereafter. The last chapter summarises what the
reader has read, and teases out the implications thereof. The last chapter is where you
tell the final story - the findings and implications of your work.

These chapters should be written bearing in mind that some readers may only look at
the first and last chapters. These chapters will therefore have to contain material that
may be repeated elsewhere. Some repetition is necessary in a report. For most readers
coming to the report for the first time, constant reminder of the project, the themes
and objectives underlying the report, and the methodology adopted, is necessary.

2.4.3 Body of the report

For the written report to hang together as a coherent story, there should be good
linkages between each chapter. Every chapter should start with introductory
paragraphs and should end with a summary and conclusions section.

The introductory paragraphs should introduce the reader to the chapter and briefly
summarise the chapter contents. The chapter introduction may refer to material in
previous chapters to emphasise the linkages between what has come before and the
material in the current chapter.

The summary and conclusions sections should briefly summarise the chapter,
following its structure and sequence. It should end with an introduction to the next
chapter.

Text in chapters should be sub-divided as much as possible by headings and sub-

headings. There should be a logical and obvious structure to the material which
should be clearly evident by looking at the table of contents.

Prof Niamh Brennan

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2.4.4 The final section/chapter
The final chapter is essentially a summary and conclusion of all chapters preceding it.
It should briefly summarise the report (i.e. issues addressed, methodology) and the
findings. Try and draw sensible conclusions and try to relate these to the real world
business we live in. Make sure that you have answered or addressed the
issues/questions you set yourself at the beginning of the report. For a piece of
research, the significance of the results needs to be explored, discussed and generally
teased out. Implications of the research findings and for policy makers should also be
set out. Point out any limitations of the research. Suggestions for future research
should also be included. These latter sections (implications, limitations, future work)
may also be appropriate for a business (rather than research) report.

2.4.5 References
It is important that sources cited in the report be referenced in a comprehensive way,
such that the reader can source the material themselves if they so wish. Most business
people do not understand how to complete a list of references; in particular, the details
to be included for each reference. References can be included in footnotes in the
chapters or in a separate section at the end of the report (which is the format adopted
in this report). The chapters, therefore, should be followed by the list of references.
This is dealt with in more detail further on. To summarise References should be in
alphabetical order and should consistently follow a referencing style. The list should
only contain references cited in the report.

2.4.6 Appendices
Appendices generally contain detailed information which is not essential in the main
chapters of the report but which need to be reproduced. Examples of material suitable
for appendices include a copy of any questionnaire or interview outline used in the
research, economic information, background information on companies used in case
study, list of abbreviations used in the report, etc.

Prof Niamh Brennan

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3. ADVICE ON WRITING STYLE
This section provides advice on how best to write the report.

3.1 Easing readers into your material

As well as carrying out a piece of work competently you need to communicate the
work to the reader. Remember you are telling a story - the more eloquently, logically
and persuasively you tell that story the better you will persuade the reader that your
work is good. No matter how well you carry out the work, if you cannot tell the story
well you cannot expect the reader to believe the work is well done.

Logical argument and structure are very important. A well-constructed table of

contents is vital to this.

Authors who have been working many months or even years on their project are
completely familiar with the material. This is not the case with their readers. Readers
need to be eased into the work. Make sure to present information in a logical
sequence. Start your story at the beginning. Move from the general to the particular.

3.2 Writing style

A good little book to read on style is Strunk and White (2000). This little book is
required reading for most US university students, and is widely recommended
including (for example) in the style guidelines of The Accounting Review.

There are three important principles articulated in this book which can significantly
improve writing style and make material more readable:
(1) Write professionally, as you would speak
(2) Use short sentences
(3) Avoiding redundant words.

These three principles are discussed below.

3.2.1 Write professionally, as you would speak

Pay close attention to your writing style. Try and write as you would speak (in a
formal professional business setting, not as you would speak say in the pub!!!). Use

Prof Niamh Brennan

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plain language. Do not use jargon. Avoid complex words which you would not
normally use in everyday speech and everyday life. The material should be capable of
being understood by the average man in the street. It is often obvious when students
(especially undergraduates) have plagiarised material from other sources, as the
language reproduced would not normally be used by persons of that age/experience.

Language and tone should be professional/academic - overly personal remarks and

jokes usually grate on the reader.

3.2.2 Use short sentences

Keep sentences short. When editing/critiquing your work, you will find dividing one
long sentence into two short sentences will improve readability.

3.2.3 Avoid redundant words

Eliminate redundant words from sentences, while at the same time retaining the full
meaning of the sentence. Do not include words where their omission would make no
difference to the meaning of the sentence e.g. The disclosure of profit forecasts
provides useful information to the shareholders - omitting the twice improves
readability.

Example 2 is an example of an excessively wordy writing style from the

acknowledgements section of a dissertation. Some words are redundant. For example,
one assumes the author is sincere when he thanks people. The word sincerely can
therefore be omitted. The acknowledgement contains an inappropriate jocose remark
as it was a poor dissertation! A business report (or any business communication,
especially email) is not the place to make jocose remarks.

Illustrations of good writing styles follow in Example 3. Illustration 1 was the first
paragraph in the abstract to a dissertation. The sentence is interesting and provoking
without being flippant, jocose or written in unprofessional language. The statement is
also supported by academic sources. Illustration 2, being the last sentence, provided
an appropriate and interesting ending to a dissertation.

Prof Niamh Brennan

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 Example 2: Avoiding redundant words

Original sentence
I would like to sincerely thank the many people who gave their time so generously
to assist me in my research - without them this thesis would not be half the
masterpiece it is! (34 words)

Eliminate redundant words, shorten sentences, and replace jocose text

I would like to sincerely thank the many people who gave their time so generously
to assist [insert word] helped me in my research [insert full stop to shorten sentence].
- without them this thesis would not be half the masterpiece it is! This thesis has
benefited greatly from their assistance.

The sentence now reads better as follows

I thank the many people who helped me with this research. This thesis has benefited
greatly from their assistance. (19 words)

Example 3: Illustrations of good writing styles

1 In 1979 Sterling wryly suggested that accountants may have anticipated the
ecology movement by recycling issues rather than resolving them. This thesis is
concerned with one of the most recycled issues of them all: the issue of tax-
allocation (Wise, 1986).

2 Paterson (1995) summed up the deferred taxation controversy when he stated that
deferred taxation is not a real liability rather an accountants abstraction.

Booth, Colomb and Williams (1995) provide some useful tips on opening and closing
sentences.

Pay careful attention to grammar, errors in writing style and spelling mistakes. Bad
grammar and spellings are inexcusable given the assistance available from word
processors. Carry out grammar checks and spell checks. Most importantly, proof-read
the material at least twice before finalizing your report. The best way to proof-read is
to call the material out loud to someone else. Sloppy presentation will also create the
impression that the work was also carried out in a sloppy manner.

Prof Niamh Brennan

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Table 3 provides a useful reminder of some common errors. You should not rely
excessively on spell checkers most of the errors in Table 2 would not be detected by
a spell checker (There are know miss steaks in this rapport cause hour soft wear spell
cheque dint fined any! (from the New Statesman)).

Table 3: Writing style errors to avoid

1 Dont use no double negative

2 Make each pronoun agree with their antecedent
3 Join clauses good, like a conjunction should
4 About them sentence fragments
5 When dangling, watch your participles
6 Verbs has to agree with their subjects
7 Just between you and I, case is important too.
8 Dont write run on sentences they are hard to read
9 Dont use commas, which arent necessary
10 Try to not ever split infinitives
11 Its important to use your apostrophes correctly
12 Proffered your writing to see if you any words out
13 Correct spelling is essential
Source: Evans (1972, p.182)

The following specific points about style are worth noting:

The style of writing should be professional and business-like. Avoid an
excessively personalised style of writing;
Generally use passive voice (This report was written...). If using the active
voice, use first person singular or plural (I/We wrote this report). It is probably
better to use the passive voice;
Numbers up to ten should be spelled out (e.g. eight), numbers greater than ten
should be in numerals (e.g. 18);
Be careful about using capitals - my own rule is to generally avoid them e.g.
Your research methodology should be well planned and designed in advance
not
Your Research Methodology should be well planned and designed in advance;
Avoid repeating the same word or phrase in a sentence;
Similarly, avoid starting successive sentences with the same word or phrase;
Footnotes should be kept to a minimum or not used at all.

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3.3 Avoid abbreviations/acronyms
Do not use too many abbreviations. Use the full phrase or word when first mentioned,
followed by the abbreviation in parentheses e.g. Accounting Standards Board (ASB).
If there are many abbreviations include a list as an appendix;

3.4 Styles of presentation

Text should be properly paragraphed.

3.4.1 Headings and sub-headings

Use plenty of headings and sub-headings to divide up text so that the reader is not
presented with un-interrupted pages of narrative. Text is more readable the more
headings and sub-headings used. This makes it easier for the reader to get a sense of
what you are trying to say without reading every word in the text. It also forces the
writer to structure the text more clearly, and to be clear on the precise points being
made in the text.

Headings and sub-headings should be concise. For example, they should generally be
no longer than one line and should not wrap over to a second line.

Here is a useful tip to avoid headings appearing on one page and the related text
appearing on the next page. You can prevent headings appearing on a different page
to the related text by using the Keep with next command in Word. Select Format,
Paragraph, Line and Page Breaks, Keep with next. Apply that to the heading and the
next paragraph of text. The selected heading and text will stay together no matter how
your report pages.

Headings should be properly numbered. For example, in chapter one headings might
be numbered 1.1, 1.2, 1.3, etc. and subheadings 1.1.1, 1.1.2, 1.1.3 etc.

Headings might be presented in bold or in italics for emphasis (but dont over do this
for example, headings in capitals, bold and underline can be excessive on the eye).
You should decide whether to use capitals, bold, underlining or italics in headings -
once you decide, be consistent throughout your report. Text should be right and left
justified to improve readability.

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3.4.2 Vary presentation
Vary your presentation (not font styles see later comment) to make the report more
interesting and readable. Use of bullets, tables, and diagrams etc. helps to summarise
issues and focus the readers attention, especially where there is a lot of text to be
read. Use bullets where appropriate to list points especially where an overview or
summary is provided. This can add to the readability of your report.

Limited and appropriate use of colour can improve appearance.

Use the most up-to-date technology available i.e. word processor (e.g. Microsoft
Word) and a good quality printer.

3.4.3 Length and format

Maximum length, in terms of number of words, may be specified. There is no
necessary relationship between quality and length of report. However, there is a trend
towards concise, brief reports. Briefer reports are more likely to reflect sharp and
clear thinking (Allen, 1973). Padding is very irritating for busy executives under
extensive time pressure.

Choice of font and spacing (single, space and a half, double spacing) will influence
the number of pages e.g. 10,000 words, space and a half, in Times New Roman 12
point font will be approximately 45-50 pages.

3.4.4 Page numbers

The report should include page numbers. The introductory/preface material should be
numbered using lower case roman numerals (i, ii, iii etc). The first page of Chapter 1
should be numbered page 1. Page numbers should be centred at the bottom of the
page. I think page numbers look best in 10 point. They should be in the same font
style as the text in the report.

3.4.5 Font styles and sizes

Modern computers have a wide range of font styles and sizes from which to choose.
You should choose a font that is plain and not too fussy (for example, Times New

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Roman). Font size for normal text should be 12 point but larger font sizes might be
used on (say) the title page, whereas smaller font sizes can look well for text in tables.
Do not use too many font sizes/types as this can irritate. Text should be well spaced.
Space and a half is usually adequate, but some reports use double spacing. Text
should also be centre justified.

3.4.6 Quotes
Quotations can be framed by using quotation marks (double quotation marks single
quotation marks are for quotes within quotes). Use of italics to distinguish quoted
material from normal text can be helpful, as can left and right indenting a quote
(especially if the quote is long). These three presentation alternatives (i.e., use of
quotation marks, use of italics, and indenting text) are illustrated in Example 4.

Example 4: Presenting quotations

1 The auditing profession defines materiality as A matter is material if its omission or mis-
statement would reasonably influence the decisions of a user of financial statements

2 The auditing profession defines materiality as A matter is material if its omission or mis-
statement would reasonably influence the decisions of a user of financial statements

3 The auditing profession defines materiality as:

A matter is material if its omission or mis-statement would reasonably

influence the decisions of a user of financial statements

3.5 Using tables and figures

Tables are very powerful tools for summarizing material. If they are well structured
they can communicate a lot of information very parsimoniously. Figures, similarly,
are powerful communication tools.

Commentary should come before (not after) tables and figures. There are occasions
where, to avoid large amounts of white space, comments may follow rather than
precede tables and figures.

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Tables should be capable of being read without reading the commentary to the table.
Tables should contain all relevant information and should be capable of interpretation
on their own.

Further advice on presentation of tables and figures is provided in Section 4.4.

3.6 Producing the final document

Leave plenty of time at the end for the production process. Reports need to be
carefully proof-read - at least twice, by calling it over with another person - preferably
someone experienced and with a good eye for detail.

Using Words Print Preview, check the paging before printing your document,
especially for dangling headings (which can be fixed with the Keep with next
command in Word).

You should print the final version excluding the table of contents. Only then can you
put in page numbers (and be certain they wont change!) and print the table of
contents.

3.7 Using readability software

The Bull Index, which can be downloaded for free (http://www.fightthebull.com), can
help in improving writing style. For example, I have applied the Bull Index to these
guidelines, with the following results.

Prof Niamh Brennan

16
 Table 4: Applying the Bull Index to these guidelines

Measure Result
Bull Composite Index 7 (1= Poor; 10=Excellent)
Top Bull Terms Frequency 1 (alignment)  Bull factor low
Bull Index 100 (1=Poor; 100=Excellent)
Diagnosis: Congratulations - you rely upon standard words to explain concepts. Most concepts
will be clear and understood. Keep clean.
Average sentence length 14.2 words
Average syllables per word 1.8
Flesch Readability Score 44 (1=Poor; 100=Excellent)
Diagnosis: Teetering on the edge of unclear. The overall meaning remains discernible, but it
becomes possible to lose oneself in corollary thoughts, which may be worth exploration, but
which can also detract from the core point of the written article.

4. PRESENTING YOUR REPORT

Some advice on presentation has already been provided in Section 3. This section
deals with some additional presentational issues.

4.1 Use of capitals

There are circumstances where capitals must be used. In other cases, capitals may be
used for emphasis.

4.1.1 When to use capitals

Capitals should be used when referring to specifics. For example, The material in
Table 1. There is a capital t in Table 1 because a specific table is being
discussed.

4.1.2 Dont use capitals in headings

Avoid capitals the first letter of each word in headings within documents (However,
capitalising the first letter of each word in a document title can look good). This is
because it is all too easy to make a mistake if you capitalise headings.

4.1.3 Dont capitalise text

Avoid using capitalised text. In my opinion, it is harder to read than un-capitalised
text (e.g., DONT CAPITALISE TEXT is harder to read than Dont capitalise
text).

Prof Niamh Brennan

17
4.2 Use of emphasis
Various techniques can be used to emphasise or highlight text. For example, capitals,
underlining, bold, italics, use of bullets, etc. Use of emphasis can make a report more
readable and interesting.

4.2.1 Do not double emphasise

Emphasis can be used excessively which will result in a cluttered and visually
unattractive style, and take away from the professionalism of a document. In the first
illustration in Example 5, three forms of emphasis are applied: capitals, bold and
underline. One form of emphasis is enough.

4.2.2 Avoid too many font styles and sizes

Generally a document should use a single font style (Times New Roman, Verdana
etc), and in my opinion, no more than two font sizes (12 point and ten point). In the
second illustration in Example 5, two font styles (Times New Roman for the heading,
and Arial for the text) and two font sizes (12 point for the heading and 10 point for the
text) are used.

Example 5: Use of emphasis and font styles

1 USE OF EMPHASIS AND FONT STYLES

2 Use of emphasis and font styles

Emphasis can be used excessively which will result in a cluttered and visually
unattractive style

4.3 Presenting tables/examples/figures

Section 3.5 has already described the benefits of presenting material in tables and
figures. This section discusses how best to present tabular and illustrative material.

4.3.1 Refer to table/example/figure in the text

For clarity, table and figure numbers should be referenced in the text (e.g. Table X
is more precise and better than the table below, especially as the table may not end
up being below when text has to be moved around to accommodate the table on one
page and to avoid having large amounts of white space).

Prof Niamh Brennan

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4.3.2 Locate table/example/figure on a single page
Generally (unless they are very big), tables/examples/figures should not straddle more
than one page. This may require the text discussing to appear on a different page to
the table. For this reason, the text should always mention the table/example/figure by
number (e.g., Table 1, Example 2.1, Figure 3.1).

4.3.3 Numbering tables/examples/figures

Tables and figures should start with a number and title. Tables/examples/figures may
be sequentially numbered (e.g., 1, 2, 3 etc) throughout the report. Alternatively,
especially for longer reports, the chapter in which the table/example/figure appears
may form part of the number. If the table/example/figure appears in Chapter 2, then
the sequential numbering might be Table 2.1, Table 2.2, etc.

4.3.4 Content of tables/examples/figures

All tables/examples/figures should be numbered, and should have a short title
indicating its contents. The title should not go over one line.

Everything to do with the table/example/figure should appear within the table

including, for example, a key (to abbreviations, units of measurement etc) and
sources.

The table/example/figure should stand alone and be capable of being read and
understood without reference to the accompanying text. For this reason, tables are
often accompanied by a key explaining any abbreviations in the table.

4.3.5 Formats for tables/examples/figures

Tables/examples/figures should be clearly set apart from the text. This can be done by
using a different font, by boxing the table etc. I use 10 point single spacing for my
tables, and 12 point, space and a half for the text. I also use a border to surround my
tables/examples/figures, and I also border the title to the table. Finally, when using a
border, I include blank rows and columns so that the text in the table does not appear
too close to the border.

Prof Niamh Brennan

19
Formats are a matter of personal choice. Regardless of the format you choose, be
consistent with format in all tables. I find 10 point in tables (12 point in main text) is
readable and distinguishes tabular material from the main text.

Headings and captions should briefly explain the numbers and other data in tables and
figures. Units of measurement (Euros, kgs, etc) should be clear. If a table or figure
relies on data from another publication the source of that data should be
acknowledged at the bottom of the table.

Inserting a frame or textbox around a table prevents the table from appearing on more
than one page. You can format the frame or text box to centre tables which looks
better than the normal default left alignment format.

4.4 Justifying text

Text may be left justified or justified left and right. Justified (left and right) text can
look very professional. If you justify your text, avoid double spaces after full stops, as
large white spaces will appear in your document. A search and find on a double space
before you print your document is an easy way to get rid of this problem.

4.5 Spacing
Text may be singly spaced, double-spaced or space and a half may be used. Double
spacing (especially with a font style such as Times New Roman) can be excessive, but
space and a half can lead to a more readable text.

4.6 Indenting the first line of a paragraph

In a typeset publication it is common for new paragraphs to be distinguished by
indenting the first line of a paragraph. In documents such as these notes which are not
typeset, new paragraphs are distinguished by a blank line inserted between
paragraphs.

4.7 Use of colour

Colour can be attractive (can also be used to good advantage in tables and figures).
However colour printing is slow and expensive. Tufte (1983) warns that 5-10% of the

Prof Niamh Brennan

20
population is colour-deficient or colour blind. Use colour selectively. Avoid
gimmicky methods of presentation.

5. CITATIONS AND REFERENCING SYSTEMS

All academic work, and good quality business reports, should cite material from other
sources. These citations should be supported by a list of references at the end of the
report.

5.1 Use of citations

There is a format or convention for citing material from other publications. Citations
should give the surname (only) and year of publication. No additional details need be
shown as these can be in the full reference in the list of references at the end of the
dissertation.

Different forms of citations are illustrated in Example 6. The citation convention used
is that of The Accounting Review (see Appendix 1). Other journals have small
variations on this convention, usually relating to punctuation. The first two
illustrations (1a and 1b) cite the same material in alternative ways. Illustration 2
shows the convention of using et al. where there are three or more authors. Two
references by the same author in the same year should be distinguished by using lower
case letters after the year in the citation in the text and in the list of references at the
end of the dissertation. This is shown in Illustration 3.

Prof Niamh Brennan

21
 Example 6: Use of citations

1a. Forecast disclosure in UK new issue prospectuses has been studied relatively recently
(Ferris 1975; Ferris 1976; Keasey and McGuinness 1991; Firth and Smith 1992).

1b. Forecast disclosure in UK new issue prospectuses has been studied relatively recently
by Ferris (1975 and 1976), Keasey and McGuinness (1991) and Firth and Smith
(1992).

2. Ruland, Tung and George (1990) and Frankel, McNichols and Wilson (1995) find that
the incidence of management earnings forecasts increases prior to securities offerings.
Ruland et al. (1990) test the hypothesis that forecast reporting firms show a greater
tendency than other firms to issue new capital.

3. Bradbury (1992a) tested size for this reason but did not find any relation between it and
voluntary disclosure of interim earnings. Leftwich, Watts and Zimmerman (1981) and
Bradbury (1992b) included size to proxy for agency costs of capital held by outsiders.

Although usually not shown, the page number may be referred to where appropriate.
Citations for direct quotations in the text should always include the page reference.

Any articles or papers referred to in the report must be articles or papers you have
read. If you could not get the article or paper but know of its findings from another
article or paper this should be made clear in the way you write your literature review.
Here is an example from my own dissertation. I was unable to get a copy of Spero
(1979) in the time available as it was an unpublished doctoral dissertation.

Marston and Shrives (1991) quote Spero (1979) as reporting that attaching weightings
to disclosure scores is irrelevant, as firms that are better at disclosing important items
are also better at disclosing less important items. (Brennan, 1995)

Example 7 shows material incorrectly cited. The corrected versions cite sources
properly and, in addition, are more concisely written (as shown by the word count).

In Illustration 1, there is no need to use the phrase in his book this will be obvious
from the full reference in the list of references. The year (1991 in this case) of the
source cited must be shown. In Illustration 2, there is no need to give the authors first
name and no need to show the title of the newspaper as this information will be
contained in the list of references. The year of the publication (1995) should be
shown.

Prof Niamh Brennan

22
 Example 7: Incorrect and correct use of citations

Illustration 1: Incorrect citation Illustration 1: Correct citation

As Timmons notes in his book, one of the An important consideration for any
most important considerations for any venture venture capitalist is the quality of the firms
capital company in assessing a proposition is management team (Timmons, 1991). (17
the quality of the firms management team. words)
(29 words)

Illustration 2: Incorrect citation Illustration 2: Correct citation

Before looking at the various sources, it is Before looking at the various sources of
best to briefly outline some of the issues that finance, issues surrounding investing in the
surround the issue of taking on outside equity equity of small businesses are considered
holdings in the small business (Source: Niall (OShea, 1995). (21 words)
OShea of the Sunday Business Post). (38
words)

5.2 References/bibliography
A list of references and a bibliography are not the same. Make sure you understand
the differences between the two. Reports, especially academic reports, should finish
with a list of references relating to articles or papers etc. quoted therein. A
bibliography (as opposed to a list of references) cites additional reading on the topic.
A dissertation/academic paper should generally only include a list of references. If a
publication is important enough for the bibliography, it should be referred to in the
dissertation/paper and therefore in the references.

5.2.1 Referencing systems

The list of references should be in the correct format. Students should decide on a
referencing system at the outset. It is very time consuming to have to retype
references into a standard style at the end. This can be avoided by deciding on a
referencing system at the beginning and by applying it to all references from the
outset. Once the referencing system is chosen it should be applied consistently to all
references in the dissertation.

Some universities and colleges have their own house style for references. Otherwise
choose a referencing system from one of the main academic journals. Most academic
journals include style guidelines. Get a copy of the universitys/journals style
guidelines. These should be applied exactly as specified.

Prof Niamh Brennan

23
Table 5 summarises the information you should record for each article read. The title
of a book or journal is usually shown underlined or in italics. The title of an article is
often put in inverted commas.

Table 5: Details to record in respect references

Book Article in book Article

Author(s) surname, initials Author(s) surname, initials Author(s) surname, initials
Year of publication Year of publication Year of publication
Title of book Title of article Title of article
Place of publication Title of book Title of journal
Publisher Editor(s) surname, initials Volume and issue number
Page numbers Page numbers
Place of publication
Publisher

References should follow the style guidelines of your chosen journal. Follow the
format exactly as laid out in the style guidelines. Be careful to note exact punctuation
etc. capitals, punctuation and the sequence of information are important. To
illustrate, the referencing system in The Accounting Review is summarised in Table 5.
Appendix 1 reproduces the style guidelines of the Accounting Review which include
examples of the application of the guidelines to a selection of references.

Table 6: Application of Accounting Review referencing style

Authors names Year Title of article Title of book

In alphabetical order by No brackets No quotation marks Title in italics
author
First author surname Ends with full Words generally
first, followed by initials stop not in capitals Journal
Full stops after initials Ends with full stop Title in italics
Subsequent authors Followed by volume
initials first followed by number, issue number (in
surname brackets)
Ends with full stop Brackets followed by colon
Page numbers
Ends with full stop

All citations in the text should be included in the list of references at the end of the
dissertation. A useful way of ensuring that you have not omitted a reference from the

Prof Niamh Brennan

24
list is to use your computer to search and find the number 19 or 200 as all
citations in the text will refer to the year of publication.

6. CONCLUSION
The purpose of these notes is to help students become more sensitive to the
importance of writing style and presentation methods in report writing such that they
subject their work to greater critique than previously. The (usually sub-conscious)
impact of a professionally-written and stylishly-presented report could be the
difference between a first class honours versus pass grade! The devil is in the detail,
and a multitude of small aspects contribute to the look and feel of your report. Try
applying some of the suggestions in these notes to preparing your CV. Here is my
challenge I have yet to see a CV that I have not been able to improve!

This report is limited in that there are many other issues of style not addressed.

Students interested in learning more about this topic might consult some other
publications on style. I earlier recommended the 92-page classic, Strunk and White
(2000).

Prof Niamh Brennan

25
References
(Note: the style guidelines of The Accounting Review reproduced in Appendix 1 are adopted in preparing this list of references)

Allen, G. R. 1973. A Graduate Students Guide to Theses and Dissertations, A

Practical Manual for Writing and Research. San Francisco: Jossey-Bass.

Booth, W. C., G. G. Colomb and J. M. Williams. 1995. The Craft of Research.

Chicago: The University of Chicago Press.

Bradbury, M. E. 1992a. Voluntary semi-annual earnings disclosures, earnings

volatility, unexpected earnings and firm size. Journal of Accounting Research 30 (1):
137-145.

Bradbury, M. E. 1992b. Voluntary disclosure of financial segment data: New Zealand

evidence. Accounting and Finance 32 (1): 15-26.

Brennan, N. 1995. Disclosure of Profit Forecasts during Takeover Bids. Unpublished

Doctoral Dissertation, Warwick, UK: The University of Warwick.

Evans, H. 1972. Newsmans English. London: Heinemann.

Ferris, K. R. 1975. Profit forecast disclosure: the effect on managerial behaviour.

Accounting and Business Research 4 (18): 133-139.

Ferris, K. R. 1976. The apparent effects of profit forecast disclosure on managerial

behaviour: An empirical examination. Journal of Business Finance and Accounting 3
(3): 53-66.

Firth, M. A. and A. Smith. 1992. The accuracy of profit forecasts in initial public
offering prospectuses. Accounting and Business Research 22 (87): 239-247.

Frankel, R., M. McNichols and G. P. Wilson 1995. Discretionary disclosure and

external financing. The Accounting Review 70 (1): 135-150.

Prof Niamh Brennan

26
Keasey, K. and P. McGuinness 1991. Prospectus earnings forecasts and the pricing of
new issues on the unlisted securities market. Accounting and Business Research 21
(82): 133-145.

Leftwich, R., R. Watts and J. Zimmerman. 1981. Voluntary corporate disclosure: the
case of interim reporting. Journal of Accounting Research 19 (Supplement): 50-77.

Marston, C. L. and P. J. Shrives. 1991. The use of disclosure indices in accounting

research: A review article. British Accounting Review 23 (3): 195-210.

Ruland, W., S. Tung and N.E. George. 1990. Factors associated with the disclosure of
managers forecasts. The Accounting Review 65 (3): 710-721.

Spero, L. L. 1979. The Extent and Causes of Voluntary Disclosure of Financial

Information in Three European Capital Markets: An Exploratory Study. Unpublished
Doctoral Dissertation, Cambridge, MA: Harvard University.

Strunk, William Jr., and E.B. White. 2000. The Elements of Style. 4th edition, Boston,
MA: Allyn and Bacon.

Tufte, E. R. 1983. The Visual Display of Quantitative Information. Cheshire, Conn:

Graphics Press.

Prof Niamh Brennan

27
Appendix 1: Example style guidelines, including citations and referencing systems
Extracts from the Accounting Review style guidelines (with some adaptations) are
summarised as follows:

Extracts from the style guidelines of The Accounting Review (adapted)

The Accounting Reviews manuscript preparation guidelines follow (with a slight modification) the B-
format of the Chicago Manual of Style (14th ed.; University of Chicago Press). Another helpful guide
to usage and style is The Elements of Style by William Strunk, Jr., and E.B. White (Macmillan).

Numbers
Spell out numbers from one to ten, except when used in tables and lists, and when used with
mathematical, statistical, scientific, or technical units and quantities, such as distances, weights and
measures. For example: three days; 3 kilometers; 30 years. All other numbers are expressed
numerically. Generally when using approximate terms spell out the number, for example,
approximately thirty years.

Percentages and Decimal Fractions

In non-technical copy use the word percent in the text; in technical copy the symbol % is used.

Hyphens
Use a hyphen to join unit modifiers or to clarify usage. For example: a well-presented analysis; re-
form. See Websters for correct usage.

Tables and figures

1. Each table and figure (graphic) should be numbered and include a complete title indicating the exact
contents of the table or figure.
2. A reference to each table and figure (graphic) should be made in the text.
3. Tables should be reasonably interpreted without reference to the text.
4. Sources should be included as necessary
5. Tables should be well presented - the method of presentation on tables in the Irish Accounting
Review is recommended.

Citations
Work cited should use the author-date system keyed to a list of works in the reference list (see
below).
1.In the text, works are cited as follows: authors last name and date, without comma, in parentheses:
for example, (Jones 1987); with two authors (Jones and Freeman 1973); with more than two authors
(Jones et al. 1975); with more than one source cited together (Jones 1987; Freeman 1986); with two
or more works by one author: (Jones 1985, 1987).
2. When the reference list contains more than one work of an author published in the same year, the
suffix a, b, etc. follows the date in the text citation: for example, (Jones 1987a) or (Jones 1987a;
Freeman 1985b).
3. Where a specific quote is used, or reference is made to a specific comment in a paper, students
should include the relevant page number in the cited works. If an authors name is mentioned in
the text, it need not be repeated in the citation; for example Jones (1987, 115) says...

Prof Niamh Brennan

28
 Extracts from the style guidelines of The Accounting Review (adapted) (continued)

List of references
Every dissertation must include a list of references containing only those works cited. Each entry
should contain all data necessary for unambiguous identification. With the author-date system, use the
following format recommended by the Chicago Manual:
1. Arrange citations in alphabetical order according to surname of the first author or the name of the
institution responsible for the citation.
2. Use authors initials instead of proper names.
3. Dates of publication should be placed immediately after authors name.
4. Titles of journals should not be abbreviated.
5. Multiple works by the same author(s) should be listed in chronological order of publication. Two or
more works by the same author(s) in the same year are distinguished by letters after the date.
6. Inclusive page numbers are treated as recommended in Chicago Manual section 8.67.

Sample entries are as follows:

American Accounting Association, Committee on Concepts and Standards for External Financial
Reports. 1977. Statement on Accounting Theory and Theory Acceptance. Sarasota, Fl:
AAA.
Demski, J.S. and D.E.M. Sappington. 1989. Hierarchical structure and responsibility accounting.
Journal of Accounting Research 27 (Spring): 40-58.
Dye, R., B. Balachandran and R. Magee. 1989. Contingent fees for audit firms. Working paper,
Northwestern University, Evanston, IL.
Fabozzi, F. and I. Pollack, eds. 1987. The Handbook of Fixed Income Securities. 2d ed. Homewood,
IL: Dow Jones-Irwin.
Kahneman, D., P. Slovic and A. Tversky, eds. 1982. Judgment Under Uncertainty: Heuristics and
Biases. Cambridge, United Kingdom: Cambridge University Press.
Porcano, T.M. 1984a. Distributive justice and tax policy. The Accounting Review 59 (October): 619-
36.
----------------. 1984b. The perceived effects of tax policy on corporate investment intentions. The
Journal of the American Taxation Association 6 (Fall): 7-19.
Shaw, W.H. 1985. Empirical evidence on the market impact of the safe harbor leasing law. Ph.D.
Dissertation, University of Texas at Austin.
Sherman, T.M., ed. 1984. Conceptual Framework for Financial Accounting. Cambridge, MA: Harvard
Business School.

Prof Niamh Brennan

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