Frequently Asked Questions (FAQ) on Computer Training Programme for being

conducted by APTECH for the Students and Members of the ICSI.

1) What is the Course Name?
Ans: “Understanding Information Technology in Corporate Environment”.

2) Who are conducting this course?

Ans: "On behalf of ICSI, APTECH is authorised to conduct the course on all India basis.

3) Where are the APTECH Centers?

Ans: The list of cities where APTECH center is available is uploaded on the website of
the Institute. The list can also be received directly through this link
http://www.icsi.edu/Student/ICSIAPTECHCentres/tabid/1621/Default.aspx

4) What is the Eligibility to join this course?

Ans: The course is open for all the students and members of the ICSI. But completing the
course is compulsory for the Executive program Company Secretary-ship students
only before they enroll for any group(s) of the Intermediate/Executive program
Company Secretary-ship examination.

5) What does the Course content include?

Ans: The course content is given below:
Module Details
Introduction: 1 Hour
The Internet & E-mail: 5 Hours
Word processing (MS Word) 6 Hours
Spreadsheet (MS Excel) 8 Hours
MS PowerPoint: 4 Hours
Computerized Accounting Package 14 Hours
Digital signature 6 Hours
Existing Privacy Protection, IT Laws
and Security 4 Hours
Introduction to e-commerce, MCA-21
project of GOI, conversion of MS-WORD
file into PDF file and vice versa 2 Hours
Project / Practical sessions
project 20 Hours

6) What is the duration of Course?

Ans: The course shall be of 70 (Seventy) hours duration. This will be followed by a 80
(eighty) minutes test. Students / members must undergo the said course from
APTECH for a minimum period of 70 (Seventy) hours. The student should not
appear for the final online test before completing the minimum training period
prescribed. He/She has to complete training uninterruptedly.
7) What is the fee for the ICSI-APTECH Computer Course?
Ans: Fee for undergoing the ICSI-Aptech Computer course shall remain same for all
students except the students belonging to SC/ST category, who shall be given
concession of Rs.500/- (Rupees Five Hundred Only) on the course fee.

Rate chargeable from student is Rs.3,000.00 (for General Category), Rs.2,500.00

(for SC / ST Category)

Note:
Service Tax and bank charges as per the GOI rules as applicable from time to time
shall be payable by the student. Present rate of Service Tax @ 10.3%. All payments
will be online or by credit / debit card or by demand draft (nationalized bank and
large private banks only)

8) Who is exempted from this training?

Ans: A student shall be exempted from undergoing the ICSI -APTECH Computer course
if he / she fulfill the following criteria’s:
He/She has successfully completed one or more computer course(s) from any
institution and has produced a certificate of having successfully completed such
course(s).

9) What is online exemption test and How to approach for online exemption test?
Ans: To appear for the online exemption test, the student has to accept the declaration
online which appears once he selects the test option. The student must have
completed a computer course with a minimum of MS office included in the course
from a reputed computer institute. Along with the DD the student has to send a
Xerox copy of the certificate of the claimed test to Aptech Ltd. Mumbai. If the
student selects online payment the student must send the photocopy of the certificate
to Aptech Ltd., Mumbai. The student must write the registration no. order no. and
name on the reverse of the photocopy. The mailing address is: Mr.Vikrant Parkar.
Aptech Ltd. Champion Seals Compound, 15 Parsi Panchayat road, Andheri (East),
Mumbai 400 069

10) What is the fee for online exemption test?

For undergoing the Online Exemption Test: Only Students can be enrolled for the
Ans:
online exemption test.
Rate chargeable from student Rs.450.00 (Fee for all Students)

Note:
1. Service Tax and bank charges as per the GOI rules as applicable from time to
time shall be payable
by the student.
2. Student has to appear for the online exemption test from the respective Aptech
 Testing Center,
which will be allocated to him/her. All payments will be made online or credit /
debit card or by
demand draft (drawn nationalized banks and large private banks only).

11) How many attempts will be provided for online exemption test against the fee
submitted by him for the same?
Ans: 2 (Two) attempts will be allowed for the student to clear the online exemption test
within a period of 30 (thirty) days against the fees of Rs.450/- (Service Tax extra on
actual), which will be paid by the student during the Registration for online
exemption test. In case the student is not able to clear the online exemption test in
the given two attempts within a period of 30 (thirty) days, then he / she can re-enroll
for the online exemption test by paying the complete fees once again.

12) What is the Criteria for obtaining Computer Coaching Completion Certificate?
Ans: Aptech shall carry out 70 (Seventy) hours of computer training as per the detailed
course contents and topic wise time duration as mentioned above. At the end of the
training, each student shall be required to pass an online test to be conducted by
Aptech. Pass marks in the online test shall be 50% (Fifty percent). A student /
member shall be required to have minimum 90 % (Ninety percent) attendance. The
students to secure the requisite attendance should adopt no unfair means. After
undergoing the training for the specified duration, a student shall become eligible
for the final online test only if he/she fulfills the following criteria:

1. 90 % (ninety percent) attendance

2. Clear milestone of the course
3.Full fee is paid.

Once a student becomes eligible, he/she shall be allowed to appear for the online
test, which shall comprise of:

1. Objective type questions.

2. 80 minutes duration.

On the day of the test, the student shall be required to go to the respective Aptech
Center which he / she has enrolled online, at the scheduled date and time and take
the exam on-line. A student shall not be allowed to exceed the allotted time. No
break will be given during the examination. Evaluation of the test shall be done
online.

A student / member undergoing the course from Aptech center shall be provided
with maximum 5 (five) attempts to clear the test and successfully complete the
course. But in case the student / member is not able to clear the test even on fifth
attempt, he / she shall have to pay for the further attempts as per the guidelines and
fees defined for the students / members appearing for the online exemption test.
 Certificate of successful completion of the course/exemption test will be given to the
students duly signed by ICSI & Aptech.

13) What should a student do incase of any complaints on operational issues

relating to product delivery in any center of APTECH?
Ans: For any complaint on operational issues relating to product delivery in any center of
APTECH, please log on to the web site with your Registration No & password and
select "Register complaint" then you can register your complaint & you will get a
docket No.

For queries kindly contact at [email protected]

Or call us at 022 67727445

14) What are the minimum number of students for the batch to be initiated in
APTECH ?
Ans: The minimum batch size in all centers in all cities will be 8-10 APTECH will ensure
that the batch is immediately started as and when the minimum registration is done.
In case the required minimum number of students is not available, APTECH shall
not defer the commencement of the batch indefinitely and in any case not beyond
(3) three months.

15) If I have to take a test from the location out of India, how to do it?
Ans: The student has to pay "Online". The student has to select "International " from the
center list .Then we will schedule the test directly from Aptech Mumbai .

16) What if password is forgotten?

Ans: If you forget the password, please click on the forgot password option provided
below the log in.

17) Reasons for some errors:

Ans: a) Internet Explorer cannot display the webpage
Most likely causes:
• You are not connected to the Internet.
• The website is encountering problems.
• There might be a typing error in the address.

b) Invalid Registration No.

Most likely causes:
• You have not entered correct registration number
• The database validation is encountering problems
18) Will the ICSI-APTECH course being still undergone by the students remain
valid?
Ans: Yes, ICSI-APTECH Course being still undergone by the students will remain valid
for a limited time till October / November 2009. The students are requested to
ensure the receipt of original certificate jointly signed by the ICSI and APTECH
 from APTECH
19) It is made to understand that the services of M/s APTECH Limited have been
engaged in providing Computer Training to the students of the Institute. The
question is whether the students already undergone and/or still undergoing the
requisite training with M/s APTECH shall stand valid for the remaining
period.
Ans: Yes, the candidates who are presently undergoing the Computer Training Program
with M/s APTECH shall remain valid for a limited period till
October/November`2009.
20) What shall be the nature of advice if any candidate has already deposited the
requisite fee for Computer Training and the classes are yet to be started by the
respective nodal agency of M/s APTECH.
Ans: Since APTECH has already collected the fee, they are supposed to commence the
Training Programme immediately and if for any reason they are not able to
commence the training, they shall refund the requisite fee to the students. In case of
refusal by APTECH Centre either for immediate commencement or refund,
students may take up the matter with Directorate of Information & Technology of
the ICSI ([email protected]) while producing documentary evidence regarding the
remittance of fee and/or any communication with such APTECH Centres
21) What if the students already have undergone successfully the Computer
Training Program with M/s APTECH but pending issue of APTECH/ICSI
Joint Certificate have only been issued the `Provisional Certificate` in this
regard.
Ans: The students – in this regard – are advised to ensure that they receive the original
certificate jointly signed by the ICSI and APTECH from the respective nodal
agency of M/s APTECH. Students having already undergone successfully training
with M/s APTECH and yet to receive the APTECH/ICSI Joint Certificate; may raise
their specific query – indicating complete details - with Directorate of Information
& Technology of the ICSI.