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Edits Jenny Hoye Resume Draft 3

Jennifer Hoye has extensive experience in front of house and customer service roles in the performing arts. She holds a Master of Music in Music Education from James Madison University and a Bachelor of Arts in Music from the University of Virginia. Her resume demonstrates leadership roles managing front of house operations and staff at various performing arts venues, as well as experience in box office work, communications, and music performance.

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139 views3 pages

Edits Jenny Hoye Resume Draft 3

Jennifer Hoye has extensive experience in front of house and customer service roles in the performing arts. She holds a Master of Music in Music Education from James Madison University and a Bachelor of Arts in Music from the University of Virginia. Her resume demonstrates leadership roles managing front of house operations and staff at various performing arts venues, as well as experience in box office work, communications, and music performance.

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JENNIFER HOYE

450 Teaberry Lane Harrisonburg, VA 22801 | C: 5403353907 | [email protected]

EDUCATION

(2018) James Madison University Harrisonburg, VA


Master of Music in Music Education
Includes Virginia Teaching Licensure

2013 University of Virginia Charlottesville, VA


Bachelor of Arts, Music
Specialized in vocal performance
Graduated with High Distinction upon completion of a Distinguished
Majors project, a vocal recital

EXPERIENCE

08/2016 - House Manager


present Forbes Center for the Performing Arts Harrisonburg, VA
Manage all Front of House aspects of various performing arts events in 5
performance spaces in the Forbes Center
Oversee volunteer duties during events including giving job assignments,
communicating event details and ensuring a high level of customer service
is demonstrated to all patrons
Serve as liaison between production staff and artists and Front of House
staff and patrons

07/2014 - Front of House Manager


06/2016 The Paramount Theater Charlottesville, VA
Managed all Front of House staff including approximately 10 part-time
Event Managers and 200 Volunteers
Managed all Front of House aspects of approximately 250 events per year
including setup, breakdown, food and beverage, merchandise sales, and
private donor receptions
Oversaw Paramount Volunteer Program including all daily communication
with volunteers, coordination of recruitment and training, Volunteer
Appreciation, Volunteer Newsletter, and oversight of the Volunteer
Committee
Oversaw all theater concessions operations including ordering of all
products, physical inventory, and weekly and monthly reporting
Coordinated all meetings, luncheons, and receptions, including setup,
breakdown, food and beverages
Hoye, p. 2

Maintained high level of customer service while interacting with staff,


patrons, volunteers, donors, and renters daily, ensuring that all who enter
the theater have a wonderful experience

09/2013 - Subscriptions Representative


04/2014 The John F. Kennedy Center for the Performing Arts Washington, DC
Served as point of contact for season subscribers of 10 different
performance genres
Managed high volume of internal and external communications including
phone, email, mail, and fax
Managed the processing of all subscription acquisitions through affiliated
telemarketing companies and served as liaison between those companies
and Subscriptions office

06/2013 - Office Assistant/Box Office Assistant


08/2013 Heifetz International Music Institute Staunton, VA
Box office management including sale of tickets, handling of will call, and
serving as point of contact for patrons at 4 concerts per week
Served as liaison between administration, staff, and students, providing
updates to daily schedules and delegating daily tasks to staff
Served as main point of contact in the office, fielding inquiries from staff,
teachers, and students, making copies, and answering phones

MUSICIANSHIP EXPERIENCES

Choral Experience
2016-2017 James Madison University - The Madison Singers Harrisonburg, VA
2016 James Madison University - Chorale Harrisonburg, VA
2015-2016 The Oratorio Society of Virginia Charlottesville, VA
2009-2013 University of Virginia - University Singers Charlottesville, VA
2009-2013 University of Virginia - Virginia Belles Charlottesville, VA
2011-2012 University of Virginia - Chamber Singers Charlottesville, VA

PROFESSIONAL ACTIVITIES

Attendee, a2ru Emerging Creatives Student Summit Gainesville, FL


February 2017
Represented the JMU Creative Fellows program as an attendee of the
summit
Collaborated with students from other participating a2ru universities to
develop projects and discuss the summits theme: WATER: New
Directions Through Arts and Science
Presenter, IMPACT Conference New York, NY
August 2017
Led an interactive ukulele jam session
Hoye, p. 3

Presented with James Madison University colleagues on Making,


Participating, and Community-building: JMUke and Places of Music
Learning

Presenter, Society for Music Teacher Educators Conference Minneapolis, MN


September 2017
Co-authored and presented a paper with James Madison University
colleagues entitled Imagining Possible Futures/Impacting Professional
Visions: A Reflective Case Study of a Community-Centric, Ukulele-based
Participatory Musicking Project

AWARDS/MEMBERSHIPS

Recipient, JMU Graduate School Travel Grant


October 2017
Received a grant in the amount of $500 to travel to Minneapolis, MN to
present a paper I co-authored entitled Imagining Possible
Futures/Impacting Professional Visions: A Reflective Case Study of a
Community-Centric, Ukulele-based Participatory Musicking Project at
the Society for Music Teacher Educators Conference

Member, JMU Creative Fellows

Member, a2ru: Alliance for the Arts in Research Universities

Member, American Choral Directors Association (ACDA)

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