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Education: PGP in Management

The document provides details about an individual's education and professional experience. It includes the following key points: - The individual holds a PGP in Management from Indian School of Business with a CGPA of 3.2/4 and a B-Tech in Computer Science and Engineering. - They have over 10 years of work experience in software development, product management, business analysis and consulting roles at companies like Fidelity Information Services, Infosys Consulting and Microsoft. - Their achievements include designing digital banking solutions, reducing customer onboarding time by over 70%, and receiving multiple performance awards and promotions.

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Prasant Goel
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41 views1 page

Education: PGP in Management

The document provides details about an individual's education and professional experience. It includes the following key points: - The individual holds a PGP in Management from Indian School of Business with a CGPA of 3.2/4 and a B-Tech in Computer Science and Engineering. - They have over 10 years of work experience in software development, product management, business analysis and consulting roles at companies like Fidelity Information Services, Infosys Consulting and Microsoft. - Their achievements include designing digital banking solutions, reducing customer onboarding time by over 70%, and receiving multiple performance awards and promotions.

Uploaded by

Prasant Goel
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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-- CGPA: 3.

2/4
A-PDF Text Replace DEMO: Purchase from www.A-PDF.com to remove the watermark
+91-- | -
EDUCATION
Indian School of Business (ISB)
PGP in Management Apr 16- Apr 17
Finalist (top 2 teams out of 58 teams) in Barclays- Digital banking design challenge 2016
BTC Club - Conducted peer learning sessions on bitcoins, block chains and emerging payment technologies

College of Engineering, Trivandrum Aug 02- Jul 06

B-Tech Computer Science and Engineering
Top 10% of the class

TCS Best Student Project Award Finalist

WORK EXPERIENCE
Fidelity Information Services Worlds largest provider of banking and payment services May 13 - Apr 16
Worked as a Senior Business Analyst in the CTOs team, whose charter was to build FISs next generation banking product to
help financial entities with their digital transformation
Product Management
Lead the business analysis function (5 business analysts) in India for the Enterprise Customer product , delivered 12
features ranging from customer onboarding to customer analytics
Designed and managed the product roadmap for geo-specific changes and reviewed business models to ensure
industry conformance
Managed additional funding of US$ 2mn by leading product design of a mobile application prototype for Enterprise
Customer
Received the highest performance rating in my first year-end review, the youngest business analyst in my career band
Business Transformation

Designed solution landscape for customers like Bandhan Financial Service (India), Bharatiya Mahila Bank (India) ,
Citibank (Mexico), Atom Bank (UK)
As product team SPOC, conducted working sessions for CXOs of various banks in EMEA and APAC regions
Market Research
Authored a whitepaper on customer focused digital transformation for the banking industry which was submitted to
American Banker
Conducted primary research on a comparative study of next generation core banking, CRM, MDM products in the market
Infosys Consulting Nov 11 - May 13
Associate Consultant Process and Domain Consultant
Worked out of Oslo, designed and detailed customer relationship management processes for the private
banking division of DNB, Norway. Reduced the customer acquisition time by over 70%
Created a training program for CRM in a span of 2 months (against the norm of 6 months), which was
used to train new recruits at Infosys
Received the highest performance rating, awarded to the top 2% at Infosys

Microsoft Nov 06 - Nov 11


Development Lead
As part of the Microsoft Dynamics CRM team, worked on the program for building the best in class Sales, Marketing and
Customer Service Experiences
Software Development
Automated build and deployment processes, reducing the deployment time by over 80%
Microsoft Certified Technical Specialist in .NET and SQL server technologies
As a member of the platform team, developed and shipped several key web services (SOAP and REST) for the on
premise and cloud versions of the software
Designed several key features of account management, opportunity management, and activity management
modules
Promoted thrice in 5 years, won awards for individual contribution and cross group collaboration

OTHER ACHIEVEMENTS & PERSONAL INTERESTS


Quizzing
Awarded First place in the business quiz conducted by Retail Club at ISB
Awarded First Runner-up in the state-level quiz competition conducted by State Bank of India
Represented my school and college in several prestigious quiz competitions like TCS IT quiz and University Challenge
Tennis
Member of college tennis team and tennis teams at Microsoft and Infosys
Trained at the Mahesh Bhupathi Tennis academy

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