Advertising Strategy
Advertising Strategy
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In 2007, spending on advertising was estimated at more than $150 billion in the
United States and $385 billion worldwide.
HISTORY
Egyptians used papyrus to make sales messages and wall posters. Commercial
messages and political campaign displays have been found in the ruins of Pompeii
and ancient Arabia. Lost and found advertising on papyrus was common in Ancient
Greece and Ancient Rome. Wall or rock painting for commercial advertising is
another manifestation of an ancient advertising form, which is present to this day in
many parts of Asia, Africa, and South America. The tradition of wall painting can be
traced back to Indian rock art paintings that date back to 4000 BC. History tells us
that Out-of-home advertising and billboards are the oldest forms of advertising.
As the towns and cities of the Middle Ages began to grow, and the general populace
was unable to read, signs that today would say cobbler, miller, tailor or blacksmith
would use an image associated with their trade such as a boot, a suit, a hat, a clock, a
diamond, a horse shoe, a candle or even a bag of flour. Fruits and vegetables were
sold in the city square from the backs of carts and wagons and their proprietors used
street callers (town criers) to announce their whereabouts for the convenience of the
customers.
As the economy expanded during the 19th century, advertising grew alongside. In the
United States, the success of this advertising format eventually led to the growth of
mail-order advertising.
In June 1836, French newspaper La Presse was the first to include paid advertising in
its pages, allowing it to lower its price, extend its readership and increase its
profitability and the formula was soon copied by all titles. Around 1840, Volney
Palmer established a predecessor to advertising agencies in Boston. Around the same
time, in France, Charles-Louis Havas extended the services of his news agency,
Havas to include advertisement brokerage, making it the first French group to
organize. At first, agencies were brokers for advertisement space in newspapers. N.
W. Ayer & Son was the first full-service agency to assume responsibility for
advertising content. N.W. Ayer opened in 1869, and was located in Philadelphia.
An 1895 advertisement for a weight gain product.
At the turn of the century, there were few career choices for women in business;
however, advertising was one of the few. Since women were responsible for most of
the purchasing done in their household, advertisers and agencies recognized the value
of women's insight during the creative process. In fact, the first American advertising
to use a sexual sell was created by a woman – for a soap product. Although tame by
today's standards, the advertisement featured a couple with the message "The skin you
love to touch".
In the early 1920s, the first radio stations were established by radio equipment
manufacturers and retailers who offered programs in order to sell more radios to
consumers. As time passed, many non-profit organizations followed suit in setting up
their own radio stations, and included: schools, clubs and civic groups. When the
practice of sponsoring programs was popularised, each individual radio program was
usually sponsored by a single business in exchange for a brief mention of the
business' name at the beginning and end of the sponsored shows. However, radio
station owners soon realised they could earn more money by selling sponsorship
rights in small time allocations to multiple businesses throughout their radio station's
broadcasts, rather than selling the sponsorship rights to single businesses per show.
This practice was carried over to television in the late 1940s and early 1950s. A fierce
battle was fought between those seeking to commercialise the radio and people who
argued that the radio spectrum should be considered a part of the commons – to be
used only non-commercially and for the public good. The United Kingdom pursued a
public funding model for the BBC, originally a private company, the British
Broadcasting Company, but incorporated as a public body by Royal Charter in 1927.
In Canada, advocates like Graham Spry were likewise able to persuade the federal
government to adopt a public funding model, creating the Canadian Broadcasting
Corporation. However, in the United States, the capitalist model prevailed with the
passage of the Communications Act of 1934 which created the Federal
Communications Commission. To placate the socialists, the U.S. Congress did require
commercial broadcasters to operate in the "public interest, convenience, and
necessity". Public broadcasting now exists in the United States due to the 1967 Public
Broadcasting Act which led to the Public Broadcasting Service and National Public
Radio.
In the early 1950s, the DuMont Television Network began the modern practice of
selling advertisement time to multiple sponsors. Previously, DuMont had trouble
finding sponsors for many of their programs and compensated by selling smaller
blocks of advertising time to several businesses. This eventually became the standard
for the commercial television industry in the United States. However, it was still a
common practice to have single sponsor shows, such as The United States Steel Hour.
In some instances the sponsors exercised great control over the content of the show—
up to and including having one's advertising agency actually writing the show. The
single sponsor model is much less prevalent now, a notable exception being the
Hallmark Hall of Fame.
The 1960s saw advertising transform into a modern approach in which creativity was
allowed to shine, producing unexpected messages that made advertisements more
tempting to consumers' eyes. The Volkswagen ad campaign—featuring such
headlines as "Think Small" and "Lemon" (which were used to describe the
appearance of the car)—ushered in the era of modern advertising by promoting a
"position" or "unique selling proposition" designed to associate each brand with a
specific idea in the reader or viewer's mind. This period of American advertising is
called the Creative Revolution and its archetype was William Bernbach who helped
create the revolutionary Volkswagen ads among others. Some of the most creative
and long-standing American advertising dates to this period.
The late 1980s and early 1990s saw the introduction of cable television and
particularly MTV. Pioneering the concept of the music video, MTV ushered in a new
type of advertising: the consumer tunes in for the advertising message, rather than it
being a by-product or afterthought. As cable and satellite television became
increasingly prevalent, specialty channels emerged, including channels entirely
devoted to advertising, such as QVC, Home Shopping Network, and ShopTV Canada.
Marketing through the Internet opened new frontiers for advertisers and contributed to
the "dot-com" boom of the 1990s. Entire corporations operated solely on advertising
revenue, offering everything from coupons to free Internet access. At the turn of the
21st century, a number of websites including the search engine Google, started a
change in online advertising by emphasizing contextually relevant, unobtrusive ads
intended to help, rather than inundate, users. This has led to a plethora of similar
efforts and an increasing trend of interactive advertising.
The share of advertising spending relative to GDP has changed little across large
changes in media. For example, in the US in 1925, the main advertising media were
newspapers, magazines, signs on streetcars, and outdoor posters. Advertising
spending as a share of GDP was about 2.9 percent. By 1998, television and radio had
become major advertising media. Nonetheless, advertising spending as a share of
GDP was slightly lower—about 2.4 percent.
The same advertising techniques used to promote commercial goods and services can
be used to inform, educate and motivate the public about non-commercial issues, such
as HIV/AIDS, political ideology, energy conservation and deforestation.
In the United States, the granting of television and radio licenses by the FCC is
contingent upon the station broadcasting a certain amount of public service
advertising. To meet these requirements, many broadcast stations in America air the
bulk of their required public service announcements during the late night or early
morning when the smallest percentage of viewers are watching, leaving more day and
prime time commercial slots available for high-paying advertisers.
Public service advertising reached its height during World Wars I and II under the
direction of several governments.
TYPES OF ADVERTISING
Virtually any medium can be used for advertising. Commercial advertising media can
include wall paintings, billboards, street furniture components, printed flyers and rack
cards, radio, cinema and television adverts, web banners, mobile telephone screens,
shopping carts, web popups, skywriting, bus stop benches, human billboards,
magazines, newspapers, town criers, sides of buses, banners attached to or sides of
airplanes ("logojets"), in-flight advertisements on seatback tray tables or overhead
storage bins, taxicab doors, roof mounts and passenger screens, musical stage shows,
subway platforms and trains, elastic bands on disposable diapers,doors of bathroom
stalls,stickers on apples in supermarkets, shopping cart handles (grabertising), the
opening section of streaming audio and video, posters, and the backs of event tickets
and supermarket receipts. Any place an "identified" sponsor pays to deliver their
message through a medium is advertising.
TELEVISION
Main articles: Television advertisement and Music in advertising
The majority of television commercials feature a song or jingle that listeners soon
relate to the product.
INFOMERCIALS
RADIO ADVERTISING
PRESS ADVERTISING
ONLINE ADVERTISING
Online advertising is a form of promotion that uses the Internet and World Wide Web
for the expressed purpose of delivering marketing messages to attract customers.
Examples of online advertising include contextual ads that appear on search engine
results pages, banner ads, in text ads, Rich Media Ads, Social network advertising,
online classified advertising, advertising networks and e-mail marketing, including e-
mail spam.
BILLBOARD ADVERTISING
Billboards are large structures located in public places which display advertisements
to passing pedestrians and motorists. Most often, they are located on main roads with
a large amount of passing motor and pedestrian traffic; however, they can be placed in
any location with large amounts of viewers, such as on mass transit vehicles and in
stations, in shopping malls or office buildings, and in stadiums.
Mobile displays are used for various situations in metropolitan areas throughout the
world, including:
Target advertising
One-day, and long-term campaigns
Conventions
Sporting events
Store openings and similar promotional events
Big advertisements from smaller companies
Others
IN-STORE ADVERTISING
COVERT ADVERTISING
This type of advertising focuses upon using celebrity power, fame, money, popularity
to gain recognition for their products and promote specific stores or products.
Advertisers often advertise their products, for example, when celebrities share their
favorite products or wear clothes by specific brands or designers. Celebrities are often
involved in advertising campaigns such as television or print adverts to advertise
specific or general products.
The use of celebrities to endorse a brand can have its downsides, however. One
mistake by a celebrity can be detrimental to the public relations of a brand. For
example, following his performance of eight gold medals at the 2008 Olympic Games
in Beijing, China, swimmer Michael Phelps' contract with Kellogg's was terminated,
as Kellogg's did not want to associate with him after he was photographed smoking
marijuana.
Digital signage is poised to become a major mass media because of its ability to reach
larger audiences for less money. Digital signage also offer the unique ability to see the
target audience where they are reached by the medium. Technology advances has also
made it possible to control the message on digital signage with much precision,
enabling the messages to be relevant to the target audience at any given time and
location which in turn, gets more response from the advertising. Digital signage is
being successfully employed in supermarkets.Another successful use of digital
signage is in hospitality locations such as restaurants. and malls.
Some companies have proposed placing messages or corporate logos on the side of
booster rockets and the International Space Station. Controversy exists on the
effectiveness of subliminal advertising (see mind control), and the pervasiveness of
mass messages (see propaganda).
Unpaid advertising (also called "publicity advertising"), can provide good exposure at
minimal cost. Personal recommendations ("bring a friend", "sell it"), spreading buzz,
or achieving the feat of equating a brand with a common noun (in the United States,
"Xerox" = "photocopier", "Kleenex" = tissue, "Vaseline" = petroleum jelly, "Hoover"
= vacuum cleaner, "Nintendo" (often used by those exposed to many video games) =
video games, and "Band-Aid" = adhesive bandage) — these can be seen as the
pinnacle of any advertising campaign. However, some companies oppose the use of
their brand name to label an object. Equating a brand with a common noun also risks
turning that brand into a genericized trademark - turning it into a generic term which
means that its legal protection as a trademark is lost.
As the mobile phone became a new mass media in 1998 when the first paid
downloadable content appeared on mobile phones in Finland, it was only a matter of
time until mobile advertising followed, also first launched in Finland in 2000. By
2007 the value of mobile advertising had reached $2.2 billion and providers such as
Admob delivered billions of mobile ads.
More advanced mobile ads include banner ads, coupons, Multimedia Messaging
Service picture and video messages, advergames and various engagement marketing
campaigns. A particular feature driving mobile ads is the 2D Barcode, which replaces
the need to do any typing of web addresses, and uses the camera feature of modern
phones to gain immediate access to web content. 83 percent of Japanese mobile phone
users already are active users of 2D barcodes.
From time to time, The CW Television Network airs short programming breaks called
"Content Wraps," to advertise one company's product during an entire commercial
break. The CW pioneered "content wraps" and some products featured were Herbal
Essences, Crest, Guitar Hero II, CoverGirl, and recently Toyota.
CRITICISM OF ADVERTISING
While advertising can be seen as necessary for economic growth, it is not without
social costs. Unsolicited Commercial Email and other forms of spam have become so
prevalent as to have become a major nuisance to users of these services, as well as
being a financial burden on internet service providers.[19] Advertising is increasingly
invading public spaces, such as schools, which some critics argue is a form of child
exploitation. In addition, advertising frequently uses psychological pressure (for
example, appealing to feelings of inadequacy) on the intended consumer, which may
be harmful.
Ad creep: "There are ads in schools, airport lounges, doctors offices, movie theaters,
hospitals, gas stations, elevators, convenience stores, on the Internet, on fruit, on
ATMs, on garbage cans and countless other places. There are ads on beach sand and
restroom walls.” “One of the ironies of advertising in our times is that as
commercialism increases, it makes it that much more difficult for any particular
advertiser to succeed, hence pushing the advertiser to even greater efforts.” Within a
decade advertising in radios climbed to nearly 18 or 19 minutes per hour; on prime-
time television the standard until 1982 was no more than 9.5 minutes of advertising
per hour, today it’s between 14 and 17 minutes. With the introduction of the shorter
15-second-spot the total amount of ads increased even more dramatically. Ads are not
only placed in breaks but e. g. also into baseball telecasts during the game itself. They
flood the internet, a market growing in leaps and bounds.
Opponents equate the growing amount of advertising with a “tidal wave” and
restrictions with “damming” the flood. Kalle Lasn, one of the most outspoken critics
of advertising on the international stage, considers advertising “the most prevalent and
toxic of the mental pollutants. From the moment your radio alarm sounds in the
morning to the wee hours of late-night TV microjolts of commercial pollution flood
into your brain at the rate of around 3,000 marketing messages per day. Every day an
estimated twelve billion display ads, 3 million radio commercials and more than
200,000 television commercials are dumped into North America’s collective
unconscious”. In the course of his life the average American watches three years of
advertising on television.
More recent developments are video games incorporating products into their content,
special commercial patient channels in hospitals and public figures sporting
temporary tattoos. A method unrecognisable as advertising is so-called ‘’guerrilla
marketing’’ which is spreading ‘buzz’ about a new product in target audiences. Cash-
strapped U.S. cities do not shrink back from offering police cars for advertising. A
trend, especially in Germany, is companies buying the names of sports stadiums. The
Hamburg soccer Volkspark stadium first became the AOL Arena and then the HSH
Nordbank Arena. The Stuttgart Neckarstadion became the Mercedes-Benz Arena, the
Dortmund Westfalenstadion now is the Signal Iduna Park. The former SkyDome in
Toronto was renamed Rogers Centre. Other recent developments are, for example,
that whole subway stations in Berlin are redesigned into product halls and exclusively
leased to a company. Düsseldorf even has ‘multi-sensorial’ adventure transit stops
equipped with loudspeakers and systems that spread the smell of a detergent. Swatch
used beamers to project messages on the Berlin TV-tower and Victory column, which
was fined because it was done without a permit. The illegality was part of the scheme
and added promotion.
It’s standard business management knowledge that advertising is a pillar, if not “the”
pillar of the growth-orientated free capitalist economy. “Advertising is part of the
bone marrow of corporate capitalism. “Contemporary capitalism could not function
and global production networks could not exist as they do without advertising.
For communication scientist and media economist Manfred Knoche at the University
of Salzburg, Austria, advertising isn’t just simply a ‘necessary evil’ but a ‘necessary
elixir of life’ for the media business, the economy and capitalism as a whole.
Advertising and mass media economic interests create ideology. Knoche describes
advertising for products and brands as ‘the producer’s weapons in the competition for
customers’ and trade advertising, e. g. by the automotive industry, as a means to
collectively represent their interests against other groups, such as the train companies.
In his view editorial articles and programmes in the media, promoting consumption in
general, provide a ‘cost free’ service to producers and sponsoring for a ‘much used
means of payment’ in advertising. Christopher Lasch argues that advertising leads to
an overall increase in consumption in society; "Advertising serves not so much to
advertise products as to promote consumption as a way of life.
ADVERTISING AND CONSTITUTIONAL RIGHTS
Attention and attentiveness have become a new commodity for which a market
developed. “The amount of attention that is absorbed by the media and redistributed
in the competition for quotas and reach is not identical with the amount of attention,
that is available in society. The total amount circulating in society is made up of the
attention exchanged among the people themselves and the attention given to media
information. Only the latter is homogenised by quantitative measuring and only the
latter takes on the character of an anonymous currency. According to Franck, any
surface of presentation that can guarantee a certain degree of attentiveness works as
magnet for attention, e. g. media which are actually meant for information and
entertainment, culture and the arts, public space etc. It is this attraction which is sold
to the advertising business. The German Advertising Association stated that in 2007
30.78 billion Euros were spent on advertising in Germany, 26% in newspapers, 21%
on television, 15% by mail and 15% in magazines. In 2002 there were 360.000 people
employed in the advertising business. The internet revenues for advertising doubled to
almost 1 billion Euros from 2006 to 2007, giving it the highest growth rates.
Spiegel-Online reported that in the US in 2008 for the first time more money was
spent for advertising on internet (105.3 billion US dollars) than on television (98.5
billion US dollars). The largest amount in 2008 was still spent in the print media (147
billion US dollars).[41] For that same year, Welt-Online reported that the US
pharmaceutical industry spent almost double the amount on advertising (57.7 billion
dollars) than it did on research (31.5 billion dollars). But Marc-André Gagnon und
Joel Lexchin of York University, Toronto, estimate that the actual expenses for
advertising are higher yet, because not all entries are recorded by the research
institutions. Not included are indirect advertising campaigns such as sales, rebates and
price reductions. Few consumers are aware of the fact that they are the ones paying
for every cent spent for public relations, advertisements, rebates, packaging etc. since
they ordinarily get included in the price calculation.
Influencing and conditioning
The most important element of advertising is not information but suggestion more or
less making use of associations, emotions (appeal to emotion) and drives dormant in
the sub-conscience of people, such as sex drive, herd instinct, of desires, such as
happiness, health, fitness, appearance, self-esteem, reputation, belonging, social
status, identity, adventure, distraction, reward, of fears (appeal to fear), such as
illness, weaknesses, loneliness, need, uncertainty, security or of prejudices, learned
opinions and comforts. “All human needs, relationships, and fears – the deepest
recesses of the human psyche – become mere means for the expansion of the
commodity universe under the force of modern marketing. With the rise to
prominence of modern marketing, commercialism – the translation of human relations
into commodity relations – although a phenomenon intrinsic to capitalism, has
expanded exponentially. Cause-related marketing’ in which advertisers link their
product to some worthy social cause has boomed over the past decade.
Advertising exploits the model role of celebrities or popular figures and makes
deliberate use of humour as well as of associations with colour, tunes, certain names
and terms. Altogether, these are factors of how one perceives himself and one’s self-
worth. In his description of ‘mental capitalism’ Franck says, “the promise of
consumption making someone irresistible is the ideal way of objects and symbols into
a person’s subjective experience. Evidently, in a society in which revenue of attention
moves to the fore, consumption is drawn by one’s self-esteem. As a result,
consumption becomes ‘work’ on a person’s attraction. From the subjective point of
view, this ‘work’ opens fields of unexpected dimensions for advertising. Advertising
takes on the role of a life councillor in matters of attraction. (…) The cult around
one’s own attraction is what Christopher Lasch described as ‘Culture of Narcissism.
For advertising critics another serious problem is that “the long standing notion of
separation between advertising and editorial/creative sides of media is rapidly
crumbling” and advertising is increasingly hard to tell apart from news, information
or entertainment. The boundaries between advertising and programming are becoming
blurred. According to the media firms all this commercial involvement has no
influence over actual media content, but, as McChesney puts it, “this claim fails to
pass even the most basic giggle test, it is so preposterous.
Almost all mass media are advertising media and many of them are exclusively
advertising media and, with the exception of public service broadcasting are privately
owned. Their income is predominantly generated through advertising; in the case of
newspapers and magazines from 50 to 80%. Public service broadcasting in some
countries can also heavily depend on advertising as a source of income (up to 40%).
In the view of critics no media that spreads advertisements can be independent and the
higher the proportion of advertising, the higher the dependency. This dependency has
“distinct implications for the nature of media content…. In the business press, the
media are often referred to in exactly the way they present themselves in their candid
moments: as a branch of the advertising industry.
In addition, the private media are increasingly subject to mergers and concentration
with property situations often becoming entangled and opaque. This development,
which Henry A. Giroux calls an “ongoing threat to democratic culture”, by itself
should suffice to sound all alarms in a democracy. Five or six advertising agencies
dominate this 400 billion U.S. dollar global industry.
“Journalists have long faced pressure to shape stories to suit advertisers and owners
…. the vast majority of TV station executives found their news departments
‘cooperative’ in shaping the news to assist in ‘non-traditional revenue development.
Negative and undesired reporting can be prevented or influenced when advertisers
threaten to cancel orders or simply when there is a danger of such a cancellation.
Media dependency and such a threat becomes very real when there is only one
dominant or very few large advertisers. The influence of advertisers is not only in
regard to news or information on their own products or services but expands to
articles or shows not directly linked to them. In order to secure their advertising
revenues the media has to create the best possible ‘advertising environment’. Another
problem considered censorship by critics is the refusal of media to accept
advertisements that are not in their interest. A striking example of this is the refusal of
TV stations to broadcast ads by Adbusters. Groups try to place advertisements and are
refused by networks.
It is principally the viewing rates which decide upon the programme in the private
radio and television business. “Their business is to absorb as much attention as
possible. The viewing rate measures the attention the media trades for the information
offered. The service of this attraction is sold to the advertising business and the
viewing rates determine the price that can be demanded for advertising.
“Advertising companies determining the contents of shows has been part of daily life
in the USA since 1933. Procter & Gamble (P&G) …. offered a radio station a history-
making trade (today know as “bartering”): the company would produce an own show
for “free” and save the radio station the high expenses for producing contents.
Therefore the company would want its commercials spread and, of course, its
products placed in the show. Thus, the series ‘Ma Perkins’ was created, which P&G
skilfully used to promote Oxydol, the leading detergent brand in those years and the
Soap opera was born …
While critics basically worry about the subtle influence of the economy on the media,
there are also examples of blunt exertion of influence. The US company Chrysler,
before it merged with Daimler Benz had its agency, PentaCom, send out a letter to
numerous magazines, demanding them to send, an overview of all the topics before
the next issue is published to “avoid potential conflict”. Chrysler most of all wanted to
know, if there would be articles with “sexual, political or social” content or which
could be seen as “provocative or offensive”. PentaCom executive David Martin said:
“Our reasoning is, that anyone looking at a 22.000 $ product would want it
surrounded by positive things. There is nothing positive about an article on child
pornography. In another example, the USA Network held top-level‚ off-the-record
meetings with advertisers in 2000 to let them tell the network what type of
programming content they wanted in order for USA to get their advertising.
Television shows are created to accommodate the needs for advertising, e.g. splitting
them up in suitable sections. Their dramaturgy is typically designed to end in
suspense or leave an unanswered question in order to keep the viewer attached.
The movie system, at one time outside the direct influence of the broader marketing
system, is now fully integrated into it through the strategies of licensing, tie-ins and
product placements. The prime function of many Hollywood films today is to aid in
the selling of the immense collection of commodities. The press called the 2002 Bond
film ‘Die Another Day’ featuring 24 major promotional partners an ‘ad-venture’ and
noted that James Bond “now has been ‘licensed to sell’” As it has become standard
practise to place products in motion pictures, it “has self-evident implications for what
types of films will attract product placements and what types of films will therefore be
more likely to get made.
Advertising and information are increasingly hard to distinguish from each other.
“The borders between advertising and media …. become more and more blurred….
What August Fischer, chairman of the board of Axel Springer publishing company
considers to be a ‘proven partnership between the media and advertising business’
critics regard as nothing but the infiltration of journalistic duties and freedoms”.
According to RTL-executive Helmut Thoma “private stations shall not and cannot
serve any mission but only the goal of the company which is the ‘acceptance by the
advertising business and the viewer’. The setting of priorities in this order actually
says everything about the ‘design of the programmes’ by private television. Patrick
Le Lay, former managing director of TF1, a private French television channel with a
market share of 25 to 35%, said: "There are many ways to talk about television. But
from the business point of view, let’s be realistic: basically, the job of TF1 is, e. g. to
help Coca Cola sell its product. (…) For an advertising message to be perceived the
brain of the viewer must be at our disposal. The job of our programmes is to make it
available, that is to say, to distract it, to relax it and get it ready between two
messages. It is disposable human brain time that we sell to Coca Cola.
An early critic of the structural basis of US journalism was Upton Sinclair with his
novel The Brass Check in which he stresses the influence of owners, advertisers,
public relations, and economic interests on the media. In his book “Our Master's
Voice – Advertising” the social ecologist James Rorty (1890–1973) wrote: "The
gargoyle’s mouth is a loudspeaker, powered by the vested interest of a two-billion
dollar industry, and back of that the vested interests of business as a whole, of
industry, of finance. It is never silent, it drowns out all other voices, and it suffers no
rebuke, for it is not the voice of America? That is its claim and to some extent it is a
just claim...
It has taught us how to live, what to be afraid of, what to be proud of, how to be
beautiful, how to be loved, how to be envied, how to be successful.. Is it any wonder
that the American population tends increasingly to speak, think, feel in terms of this
jabberwocky? That the stimuli of art, science, religion are progressively expelled to
the periphery of American life to become marginal values, cultivated by marginal
people on marginal time?
Performances, exhibitions, shows, concerts, conventions and most other events can
hardly take place without sponsoring.[citation needed] The increasing lack arts and
culture they buy the service of attraction. Artists are graded and paid according to
their art’s value for commercial purposes. Corporations promote renown artists,
therefore getting exclusive rights in global advertising campaigns. Broadway shows,
like ‘La Bohème’ featured commercial props in its set.
Not the sale of tickets but transmission rights, sponsoring and merchandising in the
meantime make up the largest part of sports association’s and sports club’s revenues
with the IOC (International Olympic Committee) taking the lead. The influence of the
media brought many changes in sports including the admittance of new ‘trend sports’
into the Olympic Games, the alteration of competition distances, changes of rules,
animation of spectators, changes of sports facilities, the cult of sports heroes who
quickly establish themselves in the advertising and entertaining business because of
their media value and last but not least, the naming and renaming of sport stadiums
after big companies. “In sports adjustment into the logic of the media can contribute
to the erosion of values such as equal chances or fairness, to excessive demands on
athletes through public pressure and multiple exploitation or to deceit (doping,
manipulation of results …). It is in the very interest of the media and sports to counter
this danger because media sports can only work as long as sport exists.
Every visually perceptible place has potential for advertising. Especially urban areas
with their structures but also landscapes in sight of through fares are more and more
turning into media for advertisements. Signs, posters, billboards, flags have become
decisive factors in the urban appearance and their numbers are still on the increase.
“Outdoor advertising has become unavoidable. Traditional billboards and transit
shelters have cleared the way for more pervasive methods such as wrapped vehicles,
sides of buildings, electronic signs, kiosks, taxis, posters, sides of buses, and more.
Digital technologies are used on buildings to sport ‘urban wall displays’. In urban
areas commercial content is placed in our sight and into our consciousness every
moment we are in public space. The German Newspaper ‘Zeit’ called it a new kind of
‘dictatorship that one cannot escape’. Over time, this domination of the surroundings
has become the “natural” state. Through long-term commercial saturation, it has
become implicitly understood by the public that advertising has the right to own,
occupy and control every inch of available space. The steady normalization of
invasive advertising dulls the public’s perception of their surroundings, re-enforcing a
general attitude of powerlessness toward creativity and change, thus a cycle develops
enabling advertisers to slowly and consistently increase the saturation of advertising
with little or no public outcry.
The massive optical orientation toward advertising changes the function of public
spaces which are utilised by brands. Urban landmarks are turned into trademarks. The
highest pressure is exerted on renown and highly frequented public spaces which are
also important for the identity of a city (e.g. Piccadilly Circus, Times Square,
Alexanderplatz). Urban spaces are public commodities and in this capacity they are
subject to “aesthetical environment protection”, mainly through building regulations,
heritage protection and landscape protection. “It is in this capacity that these spaces
are now being privatised. They are peppered with billboards and signs, they are
remodelled into media for advertising.
“Advertising has an “agenda setting function” which is the ability, with huge sums of
money, to put consumption as the only item on the agenda. In the battle for a share of
the public conscience this amounts to non-treatment (ignorance) of whatever is not
commercial and whatever is not advertised for. Advertising should be reflection of
society norms and give clear picture of target market. Spheres without commerce and
advertising serving the muses and relaxation remain without respect.[neutrality is
disputed] With increasing force advertising makes itself comfortable in the private
sphere so that the voice of commerce becomes the dominant way of expression in
society. Advertising critics see advertising as the leading light in our culture. Sut
Jhally and James Twitchell go beyond considering advertising as kind of religion and
that advertising even replaces religion as a key institution.
Advertising often uses stereotype gender specific roles of men and women reinforcing
existing clichés and it has been criticized as “inadvertently or even intentionally
promoting sexism, racism, and ageism… At very least, advertising often reinforces
stereotypes by drawing on recognizable "types" in order to tell stories in a single
image or 30 second time frame. Activities are depicted as typical male or female
(stereotyping). In addition people are reduced to their sexuality or equated with
commodities and gender specific qualities are exaggerated. Sexualized female bodies,
but increasingly also males, serve as eye-catchers. In advertising it is usually a woman
being depicted as
servants of men and children that react to the demands and complaints of their loved
ones with a bad conscience and the promise for immediate improvement (wash, food)
a sexual or emotional play toy for the self-affirmation of men
a technically totally clueless being (almost always male) that can only manage a
childproof operation
female expert, but stereotype from the fields of fashion, cosmetics, food or at the
most, medicine
as ultra thin, slim, and very skinny.
doing ground-work for others, e.g. serving coffee while a journalist interviews a
politician
A large portion of advertising deals with promotion of products that pertain to the
"ideal body image." This is mainly targeted toward women, and, in the past, this type
of advertising was aimed nearly exclusively at women. Women in advertisements are
generally portrayed as good-looking women who are in good health. This, however, is
not the case of the average woman. Consequently, they give a negative message of
body image to the average woman. Because of the media, girls and women who are
overweight, and otherwise "normal" feel almost obligated to take care of themselves
and stay fit. They feel under high pressure to maintain an acceptable bodyweight and
take care of their health. Consequences of this are low self-esteem,eating disorders,
self mutilations, and beauty operations for those women that just cannot bring
themselves eat right or get the motivation to go to the gym. The EU parliament passed
a resolution in 2008 that advertising may not be discriminating and degrading. This
shows that politicians are increasingly concerned about the negative impacts of
advertising. However, the benefits of promoting overall health and fitness are often
overlooked. Men are also negatively portrayed as incompetent and the butt of every
joke in advertising.
The children’s market, where resistance to advertising is weakest, is the “pioneer for
ad creep. Kids are among the most sophisticated observers of ads. They can sing the
jingles and identify the logos, and they often have strong feelings about products.
What they generally don't understand, however, are the issues that underlie how
advertising works. Mass media are used not only to sell goods but also ideas: how we
should behave, what rules are important, who we should respect and what we should
value. Youth is increasingly reduced to the role of a consumer. Not only the makers
of toys, sweets, ice cream, breakfast food and sport articles prefer to aim their
promotion at children and adolescents. For example, an ad for a breakfast cereal on a
channel aimed at adults will have music that is a soft ballad, whereas on a channel
aimed at children, the same ad will use a catchy rock jingle of the same song to aim at
kids. Advertising for other products preferably uses media with which they can also
reach the next generation of consumers. “Key advertising messages exploit the
emerging independence of young people”. Cigarettes, for example, “are used as a
fashion accessory and appeal to young women. Other influences on young people
include the linking of sporting heroes and smoking through sports sponsorship, the
use of cigarettes by popular characters in television programmes and cigarette
promotions. Research suggests that young people are aware of the most heavily
advertised cigarette brands.
“Product placements show up everywhere, and children aren't exempt. Far from it.
The animated film, Foodfight, had ‘thousands of products and character icons from
the familiar (items) in a grocery store.’ Children's books also feature branded items
and characters, and millions of them have snack foods as lead characters. Business is
interested in children and adolescents because of their buying power and because of
their influence on the shopping habits of their parents. As they are easier to influence
they are especially targeted by the advertising business. “The marketing industry is
facing increased pressure over claimed links between exposure to food advertising
and a range of social problems, especially growing obesity levels. In 2001, children’s
programming accounted for over 20% of all US television watching. The global
market for children’s licensed products was some 132 billion US dollars in 2002.
Advertisers target children because, e.g. in Canada, they “represent three distinct
markets:
Primary Purchasers ($2.9 billion annually)
Future Consumers (Brand-loyal adults)
Purchase Influencers ($20 billion annually)
Kids will carry forward brand expectations, whether positive, negative, or indifferent.
Kids are already accustomed to being catered to as consumers. The long term prize:
Loyalty of the kid translates into a brand loyal adult customer.
The average Canadian child sees 350,000 TV commercials before graduating from
high school, spends nearly as much time watching TV as attending classes. In 1980
the Canadian province of Québec banned advertising for children under age 13. “In
upholding the consititutional validity of the Quebec Consumer Protection Act
restrictions on advertising to children under age 13 (in the case of a challenge by a toy
company) the Court held: ‘...advertising directed at young children is per se
manipulative. Such advertising aims to promote products by convincing those who
will always believe. Norway (ads directed at children under age 12), and Sweden
(television ads aimed at children under age 12) also have legislated broad bans on
advertising to children, during child programmes any kind of advertising is forbidden
in Sweden, Denmark, Austria and Flemish Belgium. In Greece there is no advertising
for kids products from 7 to 22 h. An attempt to restrict advertising directed at children
in the US failed with reference to the First Amendment. In Spain bans are also
considered undemocratic.
“Visual pollution, much of it in the form of advertising, is an issue in all the world's
large cities. But what is pollution to some is a vibrant part of a city's fabric to others.
New York City without Times Square's huge digital billboards or Tokyo without the
Ginza's commercial panorama is unthinkable. Piccadilly Circus would be just a
London roundabout without its signage. Still, other cities, like Moscow, have reached
their limit and have begun to crack down on over-the-top outdoor advertising. “Many
communities have chosen to regulate billboards to protect and enhance their scenic
character. The following is by no means a complete list of such communities, but it
does give a good idea of the geographic diversity of cities, counties and states that
prohibit new construction of billboards. Scenic America estimates the nationwide
total of cities and communities prohibiting the construction of new billboards to be at
least 1500. A number of States in the US prohibit all billboards:
Vermont - Removed all billboards in 1970s
Hawaii - Removed all billboards in 1920s
Maine - Removed all billboards in 1970s and early 80s
Alaska - State referendum passed in 1998 prohibits billboards
Almost two years ago the city of São Paulo, Brazil, ordered the downsizing or
removal of all billboards and most other forms of commercial advertising in the city.
Technical appliances, such as Spam filters, TV-Zappers, Ad-Blockers for TVs and
stickers on mail boxes: “No Advertising” and an increasing number of court cases
indicate a growing interest of people to restrict or rid themselves of unwelcome
advertising.
FUTURE
GLOBAL ADVERTISING
Advertising has gone through five major stages of development: domestic, export,
international, multi-national, and global. For global advertisers, there are four,
potentially competing, business objectives that must be balanced when developing
worldwide advertising: building a brand while speaking with one voice, developing
economies of scale in the creative process, maximising local effectiveness of ads, and
increasing the company’s speed of implementation. Born from the evolutionary stages
of global marketing are the three primary and fundamentally different approaches to
the development of global advertising executions: exporting executions, producing
local executions, and importing ideas that travel.
Advertising research is key to determining the success of an ad in any country or
region. The ability to identify which elements and/or moments of an ad that
contributes to its success is how economies of scale are maximised. Once one knows
what works in an ad, that idea or ideas can be imported by any other market. Market
research measures, such as Flow of Attention, Flow of Emotion and branding
moments provide insight into what is working in an ad in any country or region
because the measures are based on the visual, not verbal, elements of the ad.
Trends
With the dawn of the Internet came many new advertising opportunities. Popup,
Flash, banner, Popunder, advergaming, and email advertisements (the last often being
a form of spam) are now commonplace.
In the last three quarters of 2009 mobile and internet advertising grew by 18.1% and
9.2% respectively. Older media advertising saw declines: -10.1% (TV), -11.7%
(radio), -14.8% (magazines) and -18.7% (newspapers ).
The ability to record shows on digital video recorders (such as TiVo) allow users to
record the programs for later viewing, enabling them to fast forward through
commercials. Additionally, as more seasons of pre-recorded box sets are offered for
sale of television programs; fewer people watch the shows on TV. However, the fact
that these sets are sold, means the company will receive additional profits from the
sales of these sets. To counter this effect, many advertisers have opted for product
placement on TV shows like Survivor.
Particularly since the rise of "entertaining" advertising, some people may like an
advertisement enough to wish to watch it later or show a friend. In general, the
advertising community has not yet made this easy, although some have used the
Internet to widely distribute their ads to anyone willing to see or hear them.
Another significant trend regarding future of advertising is the growing importance of
the niche market using niche or targeted ads. Also brought about by the Internet and
the theory of The Long Tail, advertisers will have an increasing ability to reach
specific audiences. In the past, the most efficient way to deliver a message was to
blanket the largest mass market audience possible. However, usage tracking, customer
profiles and the growing popularity of niche content brought about by everything
from blogs to social networking sites, provide advertisers with audiences that are
smaller but much better defined, leading to ads that are more relevant to viewers and
more effective for companies' marketing products. Among others, Comcast Spotlight
is one such advertiser employing this method in their video on demand menus. These
advertisements are targeted to a specific group and can be viewed by anyone wishing
to find out more about a particular business or practice at any time, right from their
home. This causes the viewer to become proactive and actually choose what
advertisements they want to view.
In freelance advertising, companies hold public competitions to create ads for their
product, the best one of which is chosen for widespread distribution with a prize given
to the winner(s). During the 2007 Super Bowl, PepsiCo held such a contest for the
creation of a 30-second television ad for the Doritos brand of chips, offering a cash
prize to the winner. Chevrolet held a similar competition for their Tahoe line of
SUVs. This type of advertising, however, is still in its infancy. It may ultimately
decrease the importance of advertising agencies by creating a niche for independent
freelancers.
Advertising education has become widely popular with bachelor, master and
doctorate degrees becoming available in the emphasis. A surge in advertising interest
is typically attributed to the strong relationship advertising plays in cultural and
technological changes, such as the advance of online social networking. A unique
model for teaching advertising is the student-run advertising agency, where
advertising students create campaigns for real companies. Organizations such as
American Advertising Federation and AdU Network partner established companies
with students to create these campaigns.
ADVERTISING RESEARCH
Multi-level marketing (MLM), (also called network marketing, direct selling, referral
marketing, and pyramid selling[ is a term that describes a marketing structure used by
some companies as part of their overall marketing strategy. The structure is designed
to create a marketing and sales force by compensating promoters of company
products not only for sales they personally generate, but also for the sales of other
promoters they introduce to the company, creating a downline of distributors and a
hierarchy of multiple levels of compensation in the form of a pyramid.
The products and company are usually marketed directly to consumers and potential
business partners by means of relationship referrals and word of mouth marketing.
MLM companies have been a frequent subject of controversy as well as the target of
lawsuits. Criticisms have focused on their similarity to illegal pyramid schemes,
price-fixing of products, high initial start-up costs, emphasis on recruitment of lower-
tiered salespeople over actual sales, encouraging if not requiring salespeople to
purchase and use the company's products, potential exploitation of personal
relationships which are used as new sales and recruiting targets, complex and
sometimes exaggerated compensation schemes, and cult-like techniques which some
groups use to enhance their members enthusiasm and devotion. Not all MLM
companies operate the same way, and MLM groups have persistently denied that their
techniques are anything but legitimate business practices.
SETUP
MLM businesses operate in the United States in all 50 states and in more than 100
other countries, and new businesses may use terms like "affiliate marketing" or
"home-based business franchising". However, many pyramid schemes try to present
themselves as legitimate MLM businesses.
Because pyramiding (getting commissions from recruiting new members including
"sign-up fees") is illegal in most states, to remain legitimate in the U.S. a company
that uses multi-level marketing has to make sure commissions are earned only on
sales of the company's products or services if they cross state boundaries. If
participants are paid primarily from money received from new recruits, or if they are
required to buy more product than they are likely to sell, then the company may be a
pyramid scheme, which is illegal in most countries.
In a 2004 United States Federal Trade Commission (FTC) Staff Advisory letter to the
Direct Selling Association states:
Much has been made of the personal, or internal, consumption issue in recent years.
In fact, the amount of internal consumption in any multi-level compensation business
does not determine whether or not the FTC will consider the plan a pyramid scheme.
The critical question for the FTC is whether the revenues that primarily support the
commissions paid to all participants are generated from purchases of goods and
services that are not simply incidental to the purchase of the right to participate in a
money-making venture.
The FTC offers advice for potential MLM members to help them identify those which
are likely to be pyramid schemes.
However there are people who hold that all MLMs are nothing more than pyramid
schemes even if they are legal rendering the whole issue of a particular MLM being
legal moot.
COMPENSATION PLANS
Companies have devised a variety of MLM compensation plans over the decades.
Unilevel plans This type of plan is often considered the simplest of compensation
plans. As the name suggests, the plan allows a person to sponsor one line of
distributors, called a "frontline." Every distributor the person sponsors is considered
to be on that sponsor's frontline and there are no width limitations, meaning there is
no limit to the amount of people one can sponsor in the frontline. The common goal
of this plan is to recruit a large number of frontline distributors and then encourage
them to do the same. This is due to the fact that commissions are normally paid out on
a limited depth, which typically means sponsor can earn commissions on sales
between 5 and 7 levels deep.
Stairstep Breakaway plans This type of plan is characterized as having representatives
who are responsible for both personal and group sales volumes. Volume is created by
recruiting and by retailing product. Various discounts or rebates may be paid to group
leaders and a group leader can be any representative with one or more downline
recruits. Once predefined personal and/or group volumes are achieved, a
representative moves up a commission level. This continues until the representative's
sales volume reaches the top commission level and "breaks away" from their upline.
From that point on, the new group is no longer considered part of his upline's group
and the multi-level compensation aspect ceases. The original upline usually continues
to be compensated through override commissions and other incentives.
Matrix plans This type of plan is similar to a Uni-Level plan, except there is also a
limited number of representatives who can be placed on the first level. Recruits
beyond the maximum number of first level positions allowed are automatically placed
in other downline (lower level) positions. Matrix plans often have a maximum width
and depth. When all positions in a representative's downline matrix are filled
(maximum width and depth is reached for all participants in a matrix), a new matrix
may be started. Like Uni-Level plans, representatives in a matrix earn unlimited
commissions on limited levels of volume with minimal sales quotas.
Binary plans: A binary plan is a multilevel marketing compensation plan which
allows distributors to have only two front-line distributors. If a distributor sponsors
more than two distributors, the excess are placed at levels below the sponsoring
distributor's front-line. This "spillover" is one of the most attractive features to new
distributors since they need only sponsor two distributors to participate in the
compensation plan. The primary limitation is that distributors must "balance" their
two downline legs to receive commissions. Balancing legs typically requires that the
number of sales from one downline leg constitute no more than a specified percentage
of the distributor's total sales.
Hybrid plans are compensation plans that are constructed using elements of more than
one type of compensation plan.
INCOME LEVELS
Several sources have commented on the income level of specific MLMs or MLMs in
general:
The Times: "The Government investigation claims to have revealed that just 10 per
cent of Amway’s agents in Britain make any profit, with less than one in ten selling a
single item of the group’s products.
Scheibeler, a high level "Emerald" Amway member: "UK Justice Norris found in
2008 that out of an IBO [Independent Business Owners] population of 33,000, 'only
about 90 made sufficient incomes to cover the costs of actively building their
business.' That's a 99.7 percent loss rate for investors.
Newsweek: based on Mona Vie's own 2007 income disclosure statement "fewer than
1 percent qualified for commissions and of those, only 10 percent made more than
$100 a week.
Business Students Focus on Ethics: "In the USA, the average annual income from
MLM for 90% MLM members is no more than US $5,000, which is far from being a
sufficient means of making a living (San Lian Life Weekly 1998)
USAToday: "While earning potential varies by company and sales ability, DSA says
the median annual income for those in direct sales is $2,400.
CRITICISM OF MLM
The Federal Trade Commission (FTC) issued a decision, In re Amway Corp., in 1979
in which it indicated that multi-level marketing was not illegal per se in the United
States. However, Amway was found guilty of price fixing (by requiring
"independent" distributors to sell at the low price) and making exaggerated income
claims.
The FTC advises that multi-level marketing organizations with greater incentives for
recruitment than product sales are to be viewed skeptically. The FTC also warns that
the practice of getting commissions from recruiting new members is outlawed in most
states as "pyramiding". In April 2006, it proposed a Business Opportunity Rule
intended to require all sellers of business opportunities—including MLMs—to
provide enough information to enable prospective buyers to make an informed
decision about their probability of earning money. In March 2008, the FTC removed
Network Marketing (MLM) companies from the proposed Business Opportunity
Rule:
The revised proposal, however, would not reach multi-level marketing companies or
certain companies that may have been swept inadvertently into scope of the April
2006 proposal.
Walter J. Carl stated in a 2004 Western Journal of Communication article that "MLM
organizations have been described by some as cults (Butterfield, 1985), pyramid
schemes (Fitzpatrick & Reynolds, 1997), or organizations rife with misleading,
deceptive, and unethical behavior (Carter, 1999), such as the questionable use of
evangelical discourse to promote the business (Hopfl & Maddrell, 1996), and the
exploitation of personal relationships for financial gain (Fitzpatrick & Reynolds,
1997).
Because of encouraging recruits to further recruit their competitors, some people have
even gone so far as to say at best MLMs are nothing more than legalized pyramid
schemes with one stating "Multi-level marketing companies have become an accepted
and legally sanctioned form of pyramid scheme in the United States" while another
states "Multi-Level Marketing, a form of Pyramid Scheme, is not necessarily
fraudulent.
Company Profile
RCM & Amway
COMPANY PROFILE
RCM (Right Concept Marketing)
RCM Business has been set up by Fashion Suitings Pvt. Ltd., Bhilwara (Rajasthan)
belonging to the reputed Chhabra Group, engaged in textile business since 1977. The
group has entered into it's own production in 1986 and at present it's annual capacity
is 3 crore meter. Thus it stands among top five in india in suiting manufacturing.
Now, this sapling is growing its branches wide and far, and farther ever-since, with
more than 7 million distributors, more than 75 depots, more than 4000 PUCs, more
than 800 Bazaars & Shopping Points and more than 600 quality products and now
blooming upto its standing highest and hugest in the field of MULTI-LEVEL
MARKETING. The Distribution Centers were given an altogether new profile and the
whole system was presented an epitomized outlook. By having its competence in the
Techniques and Technologies and having made all operations online, the company
proudly claims of prioritizing Quality over Quantity, and this requires intensive
outreach of advance literature and extensive research.
Now in every corner of country RCM meetings and seminars are organized. Quality
education material are also available in the form of CDs, cassettes and books. To
update distributors with current information monthly RCM Times is also published.
RCM Business has made remarkable progress and has grown up in multi dimensions.
Good quality products and best services to consumer constitute the company's
objectives. This clearly demonstrates that the group is genuinely concerned and
dedicated to the overall progress of distributors and shall be bringing out more quality
products to enhance their business volume.
Products
FMCG
Eatables
Computers
Accessories
Footwears
Plastic wares
MARKETING PLAN
The best part of this concept is that you do not have to do anything different from
what you have been doing till now. All you are required to do is to purchase RCM
Products(Business Kit) and get your registration through internet. And from then
onwards, use RCM Products, because :-
You are getting best quality at reasonable price.
No chance of duplicate goods.
It also provide a source of income.
After using the product and feeling satisfied with quality and concept you can share
your views with your friends and relatives. This way they will also start using the
products and so on. Thus the company does not require any advertisement or
middlemen for selling its products. The amount saved will be distributed between you
and the people who associate to the company because of you. Day by day as your
group will expand your income will also increase.
Business Volume is the actual value on which all the calculations for commision is
done. It may be equal or less than M.R.P.
There are Three ways to get Income in RCM Business:
Purchases for self requirement.
Purchases by your down liners.
Business kit purchased by new Distributors/Associates.
AMWAY CORPORATION
PEOPLE
Amway has more than 6000 employees worldwide. In addition, Amway has more
than 3.6 million Independent Business Owners (IBOs) around the world. In China,
Amway products are sold by Amway sales representatives.
COMMUNITY SERVICES
Amway, its Independent Business Owners and employees are involved in improving
the communities in which they do business. Specific and current information is
available upon request.
AFFILIATIONS
Amway is a prominent and active member of the regional and national direct selling
associations worldwide. Doug DeVos is a member of the U.S. Direct Selling
Association Board of Directors. Former Alticor President Dick DeVos is the current
Chairman of the World Federation of Direct Selling Associations (WFDSA).
Globally, direct selling is an industry with approximately $80 billion in sales and
more than 30 million salespeople.
FOUNDER'S FUNDAMENTAL
Rich DeVos and Jay Van Andel built the Amway business on the following
principles, which they and their families believe constitute a sound foundation for a
meaningful life.
FREEDOM
Provides conducive environment in which to live, work, achieve and grow. The
Amway business recognizes, supports and expands freedom, which is both personal
and economic. It gives the freedom to operate as independent business people and
conduct a full-time or part time business.
FAMILY
The family is our primary social structure, providing love, heritage and legacy. The
Amway business respects and supports the family, as evidenced by the Amway Board
of Directors and the prominence of “family” in Amway business. Amway provides
the opportunity to build a family-owned business which can be passed on to
generations.
HOPE
Hope gives us the power to transform our lives in positive ways. It is a force that
allows us to envision dreams, establish goals, and achieve great things. By offering
hope, we open windows of possibility for others, irrespective of social status,
profession or educational background.
REWARD
Reward involves the shared action of giving and receiving. Reward helps us grow,
either as the giver or the recipient, and there are many ways we are rewarded. Reward
is integral to the Amway business as we help each other grow as people and as
entrepreneurs. Hard work is followed by high rewards.
Amway India Factsheet
Amway promotes individual entrepreneurship through its innovative direct selling
approach of world class consumer products. Amway India is the country’s leading
direct selling FMCG-company which manufactures and sells world-class consumer
products. Its business opportunity and all its products are covered by 100% Money
Back Guarantee. Amway sources all its products from within India, thereby providing
stimulus to the local manufacturing industry.
CORPORATE CREDENTIALS
Amway India is a wholly owned subsidiary of US $ 7.2 billion Amway Corporation,
Ada, Michigan, USA. Amway Corporation is one of the largest Direct Selling
companies in the world. It has a presence in 80 countries & territories.
Established in 1995, Amway India commenced its commercial operations in May
1998 and has emerged as the largest Direct Selling FMCG Company. The Company is
headquartered at the National Capital Region of India - New Delhi.
Amway has invested in excess of US $ 35 million (Rs. 151 crore) in India of this; US
$ 6 million (Rs. 26 crore) is in the form of direct foreign investment.
Amway India has 400 full time employees and has generated indirect employment for
1,650 persons at all the contract manufacturer locations.
The Company has provided income generating opportunity to over 4,50,000 active
independent Amway Business Owners.
Amway India provides free and unlimited training to all its distributors to help them
grow their business. Amway India conducted over 29,000 training sessions during in
the past 12-months with an attendance of over 1.5 million Amway Business Owners
and prospects.
Amway India recorded a sales turnover of over Rs. 800 crore during January’07 –
December’07.
Amway India is a member of the Indian Direct Selling Association (IDSA). The
IDSA is an industry regulatory body, with several reputed international and Indian
Direct Selling companies as members.
Amway India is also a member of the Confederation of Indian Industries (CII) and
Federation of Indian Chambers of Commerce (FICCI).
The World Blind Union presented an award and citation to Amway India in 2003, for
its peerless work for the blind children.
NATIONAL PRESENCE
In ten years of commercial operation, Amway India has established a nation-wide
presence in over 125 offices and 55 city warehouses and four regional mother
warehouses. The distribution and home delivery network set up with the support of
independent logistics partners is spread across over 3,000 locations.
MANUFACTURING
Almost all Amway India products are manufactured in the country through 7 third
party contract manufacturers. To bring the identified contract manufacturers’
production facilities and skills to international standard, Amway has invested in
excess of US$ 4 million (approx. Rs. 17 crore). The transfer of this state-of-the-art,
world-class technology, has been free of cost.
PRODUCTS
At present, Amway India offers over 105 products in four categories. They are
Personal care category, Home Care category, Nutrition & Wellness category and
Cosmetics category.
With the exception of Cosmetics range (Artistry*) and some products in Nutrition and
Wellness category, all Amway India products and bottles are manufactured in India.
The products match Amway’s global quality standards. They carry a tamper-proof
seal and a ‘100% Money Back Guarantee'. If not completely satisfied with the
product, the consumer can return it for a refund. Amway products are environment
friendly, and are not tested on animals. Amway encourages the return of its used
product bottles for re-cycling and to prevent their misuse.
AWARDS
As a corporate leader in promoting environmental awareness and education, Amway
received the prestigious United Nations Environment Programme Achievement
Award in 1989.
Corporate Citizenship Award - On November 08, 2005, the United States Chamber of
Commerce awarded Alticor with the Corporate Citizenship Award in the category of
International Community Service for the One by One Campaign for Children.
A SOLID FOUNDATION
Rich DeVos and Jay Van Andel's friendship actually began with a business
proposition, when Rich struck a deal with Jay for a ride to school for 25 cents a week.
After high school they entered the military, but they planned to start a business
together after separate tours of duty. A friendship formed and became a business
relationship that has lasted to this day.
NEW HORIZONS
In 2000, Amway prepared for a new century and a new exciting era.
Almost 50 years after Amway began, the DeVos and Van Andel families created a
new structure to meet the challenges of this new century. A parent company, Alticor,
was established with subsidiaries Amway, Quixtar and Access Business Group—the
latter to consolidate manufacturing and distribution for the enterprise. At the helm of
Alticor are Steve Van Andel (Chairman) and Doug DeVos (President), jointly holding
the Office of the Chief Executive. Today each area of the business, including Amway,
has the freedom to build on its strengths.
Amway continues to be a leading company in the direct selling industry. Its
fundamental principles—freedom, family, hope and reward—hold as true today as
they did in the very beginning.
Celebrate Achievement
1959
Amway Corporation founded by Jay Van Andel & Rich DeVos
Launch of LOC Cleaning Product
1960
SA8 Laundry Detergent Introduced
1962
Nutrilite brand introduced
1963
Gross sales over $6 million
1968
Launch of Artistry brand
1971
Amway expands
Australia
Europe
Japan
Korea
Thailand
Malaysia
1980
Sales pass the $1 billion mark
1981
Amway Grand Plaza Hotel opens
1984
State-of-the-art cosmetic plant opens
1985
Amway expands to Latin America
1989
Sales force surpasses 1 million
1995
Amway expands to China
1997
Sales force surpasses 3 million
Amway expands to Africa
2000
eSpring logo
2001
1 online health & beauty sales – business 2.0 magazine
2003
One by One Campaign for children started
2005
Sales reach $6.4 billion
Amway expands to Russia
2006
Nutrilite Health Institutes Center for Optimal Health Opens
We own farms in:
Brazil
Mexico
United States
Nutrilite is the world’s leading brand of dietary supplements
A global leader in prestige beauty
2009
50 years
Of growth and innovation
Of quality product brands
Of helping people live better lives
50 years
Celebrate achievement
Celebrate the future
Celebration events in Grand Rapids and Las Vegas May 2009
2 cities
Be inspired
Be entertained
Be our guest
Make Diamond
Make History
CORPORATE RESPONSIBILITY
Our Values
Vision
Inspiring people to live better lives.
Mission
To provide the best business opportunity. To deliver exceptional quality products to
urban and semi urban homes in the areas of nutrition and wellness, cosmetics,
personal care, home care, home tech and insurance.
OUR VALUES
Amway has established some simple shared values that unite the entire company, and
all of the Business Owners that are associated with Amway. We believe that these
values guide our actions and help us to achieve everything we are capable of without
compromise or harm.
INTEGRITY
We will uphold the highest personal and professional integrity which demonstrates
honestly, loyalty, respect and high ethical standards in all our responsibilities,
obligations and other activities. We are committed to behave at all times in
accordance with the ethical practices of the organization.
TRUST
Building reliability and dependability for self by displaying commitment, honesty,
confidentiality and consistency in all actions.
TRANSPARENCY
We will promote a culture of openness and mutual trust by interacting objectively and
without underlying personal interests.
SERVICE ORIENTATION
We are committed to serve our customers to fulfill their needs by focusing efforts on
discovering and thereby meeting stated and unstated requirements.
PARTNERSHIP
We will collaborate across boundaries and find common ground by sharing ideas and
resources, with a wide range of stakeholders. We will develop networks and build
long term alliances with internal and external customers.
RECOGNITION
We are committed to honor, encourage and support individuals and teams who
contribute, through their behavior and actions, to the success of the organization.
Primary data are those data which are collected afresh and happen to be original in
character. For the purpose of this project work the methods used to collect the primary
data were:
• Through Questionnaire
• Through personal meeting with customers
• Through Internet
• Through company’s handbook and pamphlets
The instrument used for data collection was through questionnaire and personal
interview.
PRE TESTING
To know the feasibility of the questionnaire, before collecting the data, a rough
draft of questionnaire was tested on a few respondents drawn at convenience. As
per the feedback received, some relevant questions were added and some
irrelevant questions were dropped and necessary modifications were made to make
it free from ambiguity.
UNIVERSE:
The universe of the study is members of RCM & Amway.
SAMPLE SIZE:
Sample size of this marketing study is 50.
Data Analysis
&
Interpretation
Q.1: Do your company advertise?
Yes 50%
No 50%
Yes
No
50% 50%
Interpretation: 50% respondents said that the company use to advertise and 50%
respondents said that their company does not advertise.
Q.2: Are you satisfied with the advertisement of your products?
Satisfied 70%
Not Satisfied 30%
30%
Satisfied
Not Satisfied
70%
70% respondents are satisfied with the advertisement of the product, whereas 30% are
not satisfied.
Q.3: Do the advertisement helps in the MLM business?
Yes 40%
No 60%
40%
Yes
No
60%
60% respondents said that advertisement doesn’t play any role in MLM business,
whereas 40% have the opinion that advertisement do help inn their business.
Q.4: Which media you suggest to company for advertisement?
60%
50%
50%
40%
30%
30%
20%
20%
10%
0%
Electronic Media Print Media Both
30% respondents suggest for electronic media, 20% suggest print media and 50%
suggest both media for advertisement to reach the maximum crowd.
Q.5: What are the main causes of non advertisement in MLM system?
70%
60%
60%
50%
40%
30%
30%
20%
10%
10%
0%
Cost cutting More benefit to field Not required
associates
60% respondents said that the MLM companies don’t advertise because company
wants to give more benefits to the field associates, 30% said that due to cost cutting
and 10% said that advertisement is not required in such companies.
Q.6: How you rate the quality of products of the company?
Good 70%
Average 30%
Poor 0%
80%
70%
70%
60%
50%
40%
30%
30%
20%
10%
0%
0%
Good Average Poor
70% respondents rated the quality of their product as good, 30% rated as average and
no respondents said against the product they are selling.
Q.7: What percentage of profit should be utilized towards advertisement?
0%-5% 20%
5%-10% 50%
10%-20% 20%
More than 20% 10%
60%
50%
50%
40%
30%
20% 20%
20%
10%
10%
0%
0%-5% 5%-10% 10%-20% More than 20%
The majority of respondents i.e. 50% said that 5-10% of net profits should be utilised
towards advertisement, 20% said 0-5%, 20% said 10-20% and only 10% said more
than 20%.
Q.8: Do you agree that sponsoring an event or program is more effective than
regular advertisement?
45%
40%
40%
35%
30%
30%
25%
20%
20%
15%
10%
10%
5%
0%
Strongly Agree Agree Disagree Strongly Disagree
RCM 50%
Amway 50%
RCM
50% 50%
Amway
Both RCM and Amway is preferred by same proportion of the respondents i.e. 50%
each.
Q.10: What factor does a new member consider while purchasing the plan?
Advertisement 30%
Income Plan 40%
Quality of product 30%
45%
40%
40%
35%
30% 30%
30%
25%
20%
15%
10%
5%
0%
Advertisement Income Plan Quality of product
40% respondents thinks that when a new member joins the company he is mainly
attracted by the income plan, 30% said that advertisement changes the mind of the
customer. 30% said that the customer first look on the quality of the product.
Findings
1. The members of both the companies are very much sincere towards their
company, product and marketing plan.
2. Advertisements do affect the business of MLM.
3. The MLM companies doesn’t advertise because its members are always
ready to work for it.
4. A new customer is always attracted by the income plan provided by the
company.
5. 5%-10% of the net profit should be spent for the advertisement.
6. sponsoring an event may be more effective than regular advertisement.
Limitation
As study was undertaken in one city the results need to be understood keeping that
aspect in mind. Following are the limitation :
www.google.com
www.mbaguys.com
www.wikipedia.com
www.scribd.com
Yes No
Yes No
Q.5: What are the main causes of non advertisement in MLM system?
Good Average
Poor
0%-5% 5%-10%
10%-20% More than 20%
Q.8: Do you agree that sponsoring an event or program is more effective than
regular advertisement?
Q.9: Comparing the advertising strategies of both companies, which you prefer?
RCM Amway
Q.10: What factor does a new member consider while purchasing the plan?