How To Troubleshoot On ADSL Modem Router Through DSL Parameters Checking On TD
How To Troubleshoot On ADSL Modem Router Through DSL Parameters Checking On TD
The DSL parameters on ADSL modem routers can reflect line status from your ISP. The most useful
parameters are Line Attenuation, SNR Margin and Data Rate. All of the figures are measured in
decibels (dB).
Here are some problems listed below which may be related to DSL parameters.
Q: My Internet drops frequently or Internet speed is too low, how can I infer if it’s in a bad line quality?
A: Please check your downstream SNR Margin and Line Attenuation circled in the picture. If SNR Margin is
lower than 10dB or Line Attenuation higher than 45dB, your line quality is poor and may suffer from Internet
dropping. In this condition, please contact your ISP to check your line quality.
11dB-30dB: Normal
20dB-45dB: Normal
45dB and above: Poor and may suffer from Internet dropping
Q: Both of SNR Margin and Line Attenuation are in good status, but Internet still drops, what can I do?
Q: What can I do if my data rate is far below the bandwidth provided by ISP?