TELECOM

LASER MFP
SP1100S
Aficio SP1100S

User’s Guide

Read this manual carefully before you use this machine and keep it handy for future reference.
For safe and correct use, be sure to read the Safety Information in this manual before using the machine.
 SP1100S/Aficio SP1100S

Contents Copy 16

Contents
Simple copy 16
ECO mode copy 16
Security 1 Sophisticated copy 16
ID Card Copy mode 16
Security directives 1
Special setup for the copy 17
Laser safety 1
Resolution setup 17
For Europe/Asia 1
Zoom setup 17
For North America 1
Analysis origin setup 18
Certification 2 Contrast setup 18
Declaration of conformity 2 Brightness setup 18
Notice to Users in EU Countries 2 Paper type setup 18
Notice to Users Accessing Analog PSTN Paper tray selection 18
in EU Countries 2 Flat-bed analysis margins setup 18
Symbols for the main power switch 2 Left and right printing margins setup 18
Positions of Warning and Caution labels on Top and bottom printing margins setup 19
the machine 3 Format paper setup 19

Environment 4 Parameters/Setup 20
Batteries and rechargeable batteries 4 Language 20
The product 4 Technical Parameters 20
Users in the EU, Switzerland and Norway 4 Printing the functions guide 21
All Other Users 4 Print the list of setups 21
Lock the machine 21
Software use license 5 Lock the keyboard 21
Definition 5 Lock the Media service 21
License 5 Read the counters 21
Property 5 Scanned pages counter 21
Duration 5 Printed pages counter 21
Warranty 5 Display the consumables status 22
Responsibility 5 Calibrate your scanner 22
Development 5
Registered trademarks 6 Games 23
Notice 6 Sudoku 23
Print a grid 23
Installation 7 Print the solution to a grid 23
Location conditions 7
Cautions of use 7 USB memory key 24
Safety information 8 Use of the USB memory key 24
Safety During Operation 8 Print your documents 24
Power Supply 9 Print the list of files located in the key 24
Rules for use symbols 9 Print the files located in the key 24
Terminal description 10 Delete your files located in the key 25
Command panel 11 Analyse the USB memory key content 25
Presentation 11 Save a document on a USB memory key 25
Accessing terminal functions 11 PC Features 27
Packaging contents 12
Introduction 27
Device installation 12
Configuration requirements 27
Loading paper 12
Software installation 27
Loading paper in the paper Tray 12
Installing the full software package 27
Handling of paper 12
Installing drivers only 29
Humidity control 12 Installing the drivers using the Companion
Handling the unit 12 Suite Pro software 29
Operator shocks 12 Installing the drivers manually 30
Moving the unit 12 Connections 31
Handling the Toner Cartridge 13 Multifunction Terminal's Supervision 32
Feed cassette paper insertion 13 Checking the connection between the PC
Cartridge installation 13 and the multifunction machine 32
Paper delivery stop 14 Companion Director 32
Starting your device 14 Graphical presentation 32
Device connection 14 Utilities and applications activation 32
Device initial setup 15 Companion Monitor 32
Paper insertion in the manual input tray 15 Graphical presentation 32
Device management 32

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Selecting the current device 32

Contents
Status of the connection 33
Device parameters 33
Display the consumable status 33
Companion Suite Pro functionalities 34
Document analysis 34
Analysis with Scan To 34
Character recognition software (OCR) 34
Printing 35
Printing on the multifunction machine 35
Printing in duplex mode with the
multifunction machine 35
Software Uninstallation 36
Uninstall the software from your PC 36
Uninstall the drivers from your PC 36
Uninstall the drivers using the Companion
Suite Pro software 37
Uninstall the drivers manually 37
Maintenance 38
Service 38
General information 38
Toner cartridge replacement 38
Issues with smart cards 39
Cleaning 39
Scanner reading system cleaning 39
Printer cleaning 39
Printer external cleaning 39
Printer issues 39
Error messages 39
Paper jam 40
Miscellaneous issues 40
PC printing issues 40
PC printing via USB connection 41
Firmware update 41
Specifications 42
Physical specifications 42
Electrical specifications 42
Environmental specifications 42
Peripheral specifications 42

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Security

1 - Security - Certification - Environment - Software use license

Security directives
Before turning on your device, check that the outlet that you are going to plug it into conforms to the indications shown
on the information plate (voltage, current, power network frequency) located on your device. This device shall be
connected to a single phase power network. The device shall not be installed on bare ground.

Batteries and rechargeable batteries, packaging and electric and electronic equipment (EEE), shall be thrown away,
as specified by the Instructions of the ENVIRONMENT chapter of this manual.

Because of the device model, the power connector is the only way to disconnecting the device from the power network,
that is why it is imperative to apply the following safety measures: your device shall be connected to a power outlet
located nearby. The outlet shall be easily accessible.

Your device is delivered with a grounded power cord. It is imperative to connect a grounded connector to a grounded
outlet connected to the building earthing.

Repairs-maintenance: Repairs and maintenance should only be carried out by a

qualified technician. No user serviceable parts inside the machine. To reduce the risk
of electrical shock, you shall not proceed with these operations yourself, because by
opening or removing the lids, you could expose yourself to two hazards:
- The laser beam can cause irreversible eye damage.
- Avoid contact with powered parts because it can lead to electrical shock with
unfortunate consequences.

For installation conditions and safe use precautions, refer to chapter Installation, page 7.

Laser safety

Use of controls or adjustments or performance of procedures other than those specified in the
CAUTION User’s Guide might result in hazardous radiation exposure.

For Europe/Asia
This machine complies with IEC 60825-1:1993+A1:1997+A2:2001 standard, is classified as laser class 1 product and
is safe for office/EDP use. It contains one class 3B laser diode, 10.72 mW max, 770-795 nm and other class 1 LEDs
(280 µW at 639 nm).

Direct (or indirect reflected ) eye contact with the laser beam might cause serious eye damage. Safety precautions and
interlock mechanisms have been designed to prevent any possible laser beam exposure to the operator.

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Certification

1 - Security - Certification - Environment - Software use license

Declaration of conformity

Notice to Users in EU Countries

This product complies with the essential requirements and provisions of Directive 1999/5/EC of the European
Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and
the mutual recognition of their conformity.

Notice to Users Accessing Analog PSTN in EU Countries

This product is designed to be able to access analog PSTN in all EU countries. Local PSTN compatibility is dependent
on software switch settings. Please contact your service representative if relocating this product to another country. In
the event of problems, please contact your service representative in the first instance.

SP1100S / Aficio SP1100S: The CE declaration of Comformity is available on the Internet at URL :
http://www.ricoh.co.jp/fax/ce_doc

CE Marking Traceability Information (For EU Countries Only.)

Manufacturer:
Ricoh Co., Ltd.
3-6 Nakamagome 1-chome, Ohta-ku, Tokyo, 143-8555 Japan

Authorized representative:
Ricoh Europe PLC
66 Chiltern Street London

Symbols for the main power switch

In accordance with IEC 60417, this machine uses the following symbols for the main power switch:

- means POWER ON.

- means POWER OFF.

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Positions of Warning and Caution labels on the machine

1 - Security - Certification - Environment - Software use license

This machine has labels for WARNING and CAUTION at the positions shown below. For safety, please
follow the instructions and handle the machine as indicated.

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Environment

1 - Security - Certification - Environment - Software use license

The preservation of the environment is of importance to the manufacturer. The manufacturer wishes to service the
installations with respect to the environment and has chosen to integrate the environmental performance in the whole
lifecycle of its products, throughout manufacturing, release, use and disposal.

Batteries and rechargeable batteries

If your product contains batteries or rechargeable batteries, these shall be disposed of at the designated
collecting centers.

The product

Users in the EU, Switzerland and Norway

Our Products contain high quality components and are designed to facilitate recycling.
Our products or product packaging are marked with the symbol below.

The symbol indicates that the product must not be treated as municipal waste. It must be disposed of
separately via the appropriate return and collection systems available. By following these instructions you
ensure that this product is treated correctly and help to reduce potential impacts on the environment and
human health, which could otherwise result from inappropriate handling. Recycling of products helps to
conserve natural resources and protect the environment.
For more detailed information on collection and recycling systems for this product, please contact the shop
where you purchased it, your local dealer or sales/service representatives.

All Other Users

If you wish to discard this product, please contact your local authorities, the shop where you bought this
product, your local dealer or sales/service representatives.

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Software use license

1 - Security - Certification - Environment - Software use license

CAREFULLY READ ALL THE TERMS AND CONDITIONS OF THE PRESENT LICENSE BEFORE OPENING THE
SEALED ENVELOPE CONTAINING THE SOFTWARE. OPENING THIS ENVELOPE INDICATES THAT YOU
ACCEPT THESE TERMS AND CONDITIONS.
In case you should not accept the terms of this license, the CD-ROM packaging should be returned to the retailer
unopened, along with the other components of the product.

Definition
The Software designates programs and associated documentation.

License
- This license allows you to use this Software on personal computers on a local network. You only have permission to
use this Software to print on one multifunction machine; you can not lend the Software or authorize anyone to use it.
- You are allowed to make a back up copy.
- This license is non-exclusive and non-transferable.

Property
The manufacturer or its providers hold the Software property right. You only become the owner of the CD-ROM. You
shall not modify, adapt, decompile, translate, create any derived piece, rent or sell the Software or the documentation.
Any rights not explicitly approved are reserved by the manufacturer or its providers.

Duration
This license remains valid until cancelled. You can cancel it by destroying the program and the documentation as well
as any other copies of them. This license will automatically be canceled in case you do not respect the terms of this
license. If the license is rendered invalid, you agree to destroy all copies of the program and the associate
documentation.

Warranty
The Software is provided "as is" with no warranties what so ever, whether expressed or implied, including without
limitation, any warranties of merchantability or fitness for a particular purpose; all the risks concerning the results and
performance of this Software are assumed by the buyer. In case the program should appear defective, all the repair
and service expenses will be covered by the buyer.
Nevertheless, the license holder benefits from the following warranty: we guarantee that the CD-ROM on which the
Software is recorded is free from hardware or manufacturing faults if used in normal conditions, the guarantee is valid
for ninety (90) days from the delivery date, the copy of the receipt being the proof of purchase. In case of a CD-ROM
fault that due to accident or misuse, the CD-ROM will not be replaced as per the warranty.

Responsibility
If the CD-ROM is not working properly, send it to the retailer together with a copy of the receipt. It is the retailer's sole
responsibility to replace the CD-ROM. Nobody, not even the manufacturer who is involved in the creation, realization,
merchantability and delivery of this program would be responsible for direct, indirect or immaterial damages, such as,
but not limited to, loss of information, loss of time, execution loss, loss of revenue, loss of customers, due to the use or
inability to use the program.

Development
With a constant concern for improvement, the manufacturer reserves the right to modify the Software specifications
without any notice. In case of modification, your user right does not give you access to free updates.

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Registered trademarks

1 - Security - Certification - Environment - Software use license

Companion Suite Pro is a registered trademark of Sagem Communications.

Adobe® and the Adobe® products referred to here are registered trademarks of Adobe Systems Incorporated.

PaperPort®11SE is a registered trademark of ScanSoft.

Microsoft® Windows 2000®, Microsoft® Windows Server 2003®, Microsoft® Windows XP®, Microsoft® Windows
Vista® and any other Microsoft® product referred to here are registered trademarks of Microsoft Corporation registered
and/or used in the United States and/or in other countries.

All the other brands or products referred to as examples or in order to give additional information are registered
trademarks of their respective owners.

The screenshots presented in this User’s Guide have been created with Windows Vista. If you use another operating
system, the screenshots displayed may be different from the ones presented in this booklet.

Notice
Do not copy or print any item for which reproduction is prohibited by law.
Copying or printing the following items is generally prohibited by local law: bank notes, revenue stamps, bonds, stock
certificates, bank drafts, checks, passports, driver's licenses.
The preceding list is meant as a guide only and is not inclusive. We assume no responsibility for its completeness or
accuracy.

If you have any questions concerning the legality of copying or printing certain items, consult with your legal advisor.

The informations contents of this user manual are subject to change without notice.

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Installation

2 - Installation
Location conditions
By choosing an appropriate location, you preserve the longevity of the machine. Check that the selected location has
the following characteristics:
- Choose a well ventilated location.
- Make sure not to obstruct the ventilation grids located on the left and right sides of the device. During the
installation, make sure to place the machine thirty centimeters away from the surrounding objects so all the lids
can be easily opened.
- Make sure that this location does not present any ammonia nor any other organic gasses emission hazard.
- The ground outlet (refer to the security notices presented in the Security chapter) to which you plan to connect
the machine shall be located close to this one and have an easy access.
- Make sure that the machine is not directly exposed to sun light.
- Make sure not to place the machine in an area exposed to an air flow generated by an air conditioning, heating or
ventilation system, nor in an area subject to big temperature or humidity jumps.
- Choose a solid and horizontal surface on which the machine will not be exposed to intense vibrations.
- Keep the machine away from any object that could obstruct its ventilation ports.
- Do not place the machine close to hangings or any other flammable objects.
- Choose a location where the water and other splashes of liquid are limited.
- Make sure that this location is dry, clean and dust free.
Cautions of use
Take into account the important precautions below when using the machine.
Running environment:
- Temperature: 10 °C to 27 °C [50 °F to 80.6 °F] with an ambient humidity included between 15 to 80% (up to 32°C
[89.6 °F] with an ambient humidity included between 15 to 54%).
Terminal:
The section below describes the precautions to be taken when using the machine:
- Never turn the machine off and never open the lids while printing.
- Never use gas or flammable liquids, or objects generating magnetic field close to the machine.
- When you unplug the power cord, always hold the connector without pulling the cord. A damaged cord presents
a potential fire hazard or an electric shock hazard.
- Never touch the power cord with wet hands. You risk getting an electric shock.
- Always unplug the power cord before moving the machine. Otherwise, you could risk having the cord damaged
and create a fire hazard or an electric shock hazard.
- Always unplug the power cord when you plan not to use the machine for a long period of time.
- Never put objects on the power cord, never pull it and never fold it. This could cause a fire hazard or an electric
shock hazard.
- Always make sure that the machine is not sitting on the power cord or any other electric device communication
cables. Make sure also that neither cord nor cable is introduced to the machine inner mechanism. This would
expose you to a machine malfunction risk or to a fire hazard.
- Make sure that the printer is unplugged from the power outlet before connecting or disconnecting an interface
cable to the printer (use a shielded interface cable).
- Never try to remove any fixed pane or hood. The machine contains high voltage circuits. Any contact with these
circuits can cause an electric shock risk.
- Never try to modify the machine. This could cause a fire hazard or an electric shock hazard.
- Always make sure that paper clips, staples or other small metallic items do not get inside the machine via the
ventilation ports or other ports. Such items create fire hazards or electric shock hazards.
- Prevent water and any other liquid from spilling on the machine or near to it. Any contact of the machine with water
or liquid can cause a fire hazard or an electric shock hazard.

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- If liquid or metallic item gets accidentally inside the machine, turn it off immediately, unplug the power cord and

2 - Installation
contact your retailer. Otherwise, you would face a fire hazard or an electric shock hazard.
- In case of heat, smoke, unusual smell or abnormal noise emissions, turn the machine off, unplug the power cord
immediately and contact your retailer. Otherwise, you would face a fire hazard or an electric shock hazard.
- Avoid using the machine during an "electric storm", this can cause an electric shock hazard due to lightning.
Paper for printing: if you use paper already printed by your machine or another printer, the printing quality may not be
optimal.

Make sure to place the machine in well ventilated premises. When operating, the printer generates
a small amount of ozone. An unpleasant smell can come from the printer if it is used intensively in
CAUTION
not well ventilated premises. For a secure use, make sure you place the machine in well ventilated
premises.

Safety information
When using your product, the following safety precautions should always be followed.

Safety During Operation

In this information slip, the following important symbols are used:

Indicates a potentially hazardous situation which, if instructions are not followed, could result in
WARNING: death or serious injury.
Indicates a potentially hazardous situation which, if instructions are not followed, may result in
CAUTION: minor or moderate injury or damage to property.

WARNING
- Connect the power cord directly into a wall outlet and never use an extension cord.
- Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becomes frayed or
otherwise damaged.
- To avoid hazardous electric shock or laser radiation exposure, do not remove any covers or screws other than
those specified in the User’s Guide.
- Turn off the power and disconnect the power plug (by pulling the plug, not the cable) if any of the following
conditions exists:
• You spill something into the product.
• You suspect that your product needs service or repair.
• Your product’s cover has been damaged.
- Do not incinerate spilled toner or used toner. Toner dust might ignite when exposed to an open flame.
- Disposal can take place at our authorized dealer or at appropriate collection sites.
- Dispose of the used toner cartridge (or bottle) in accordance with the local regulation.

CAUTION
- Protect the product from dampness or wet weather, such as rain, snow, and so on.
- Unplug the power cord from the wall outlet before you move the product. While moving the product, you should
take care that the power cord will not be damaged under the product.
- When you disconnect the power plug from the wall outlet, always pull the plug (not the cable).
- Do not allow paper clips, staples, or other small metallic objects to fall inside the product.
- Keep toner (used or unused), toner cartridge (or bottle), ink (used or unused) or ink cartridge out of reach of
children.
- Be careful not to cut yourself on any sharp edges when you reach inside the product to remove misfed sheets of
paper or masters.

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- For environmental reasons, do not dispose of the product or expended supply wastes at household waste

2 - Installation
collection point. Disposal can take place at our authorized dealer or at appropriate collection sites.
- Our products are engineered to meet the high standards of quality and functionality, and we recommend that you
only use the expendable supplies available at an authorized dealer.

Power Supply
The socket-outlet shall be installed near the product and shall be easily accessible.

Rules for use symbols

WARNING
Indicates important safety notes.
Ignoring these notes could result in serious injury or death. Be sure to read these notes. They can be found in the
“Safety Information” section of this manual.

CAUTION
Indicates important safety notes.
Ignoring these notes could result in moderate or minor injury, or damage to the machine or to property. Be sure to read
these notes. They can be found in the “Safety Information” section of this manual.

Important
Indicates points to pay attention to when using the machine, and explanations
of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations.

Note
Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.

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Terminal description

2 - Installation
Front and Back sides

1. Control panel 8. Manual input tray

2. Paper jam cover 9. Paper tray
3. Power supply cord connection 10. Cartridge access cover
4. On/Off switch 11. Fold-down stopper for paper delivery
5. Slave USB connection (for PC) 12. Paper output
6. Master USB connection (USB key) 13. Smart card insertion point
7. Manual paper feed setup guides

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Command panel

2 - Installation
Presentation

1. Screen.
12. Key : sets up the activation delay and toner save
2. Digital keypad.
in copy mode.
3. Key : document analysis to the PC or a media 13. Key : print menu (print functions list, machine
(USB key). settings, etc.).
4. Key : local copy. 14. Key : analysis resolution setup.

5. Key : stops the current PC print job. 15. Key : contrast setup.

6. Key : Validation. 16. Icon : resolution "Quality Text".

7. Key OK: confirms the displayed selection. 17. Icon : resolution "Photo".
8. Key
: menu access and navigation down the menus. 18. Icon : resolution "Text".
9. Key C: back to the previous menu and input correction. 19. Icon : colour mode.
10. Key : navigation up the menus.
11. Key : stops the current operation.

Accessing terminal functions

All terminal functions and settings are available via the menu and are associated to a specific menu command. For
example, CONTRAST copy settings are identified in the menu with the command 844.

Two methods are available to access menu items : a step by step method or a shortcut method.

To access the CONTRAST settings with the Step by step method :

1 Press on
to access the menu.
2 Use the
or  buttons to browse the menu and select 8-ADVANCED FCT. Confirm with OK.
3 Use the
or  buttons to browse the ADVANCED FUNCTIONS menu and select 84-COPY. Confirm with OK.
4 Use the
or  buttons to browse the COPY menu and select 844-CONTRAST. Confirm with OK.

To access the CONTRAST settings with the shortcut method :

1 Press on
to access the menu.
2 Enter 844 with the alphanumerical keypad to directly access the CONTRAST item.

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Packaging contents Device installation

2 - Installation
The packaging contains the items listed below: 1 Unpack the device.
2 Install the device respecting the security notices
Multifunction device stated at the beginning of this booklet.
3 Remove all stickers from the machine.
4 Remove the plastic protection film from the screen.

Loading paper

Loading paper in the paper Tray

(1) Paper to be used must be inserted face down, and
abutting the side fence and back fence. Not abutting
the paper may cause feed failure, skewing or paper
jams.
(2) Amount of loaded paper must not exceed the loading
mark. If the loading mark is exceeded, this may cause
feed failure, skewing, or paper jams.
(3) Adding paper to the pile may cause double feeding,
and should be avoided.
1 toner cartridge
(4) When withdrawing the cassette from the main unit,
always hold it with both hands.

Handling of paper
(1) Curling must be corrected before loading.
(2) Curls must not exceed 10 mm.
1 installation guide and 1 PC installation CD ROM (3) Care must be taken with storage to prevent feed faults
and image defects due to leaving the paper in
conditions of high humidity.
Adding paper to the pile, or splitting the pile may cause
feeding problems, and must be avoided.

Humidity control
1 Safety Guide, Command Guide (For Europe and (1) Paper which has become damp, or paper which has
North America only) been left unused for a very long time, must not be
used.
(2) After opening the paper, it must be kept in a plastic
bag.
(3) Paper with waved ends, paper which is creased, paper
with crumples, and any other non-normal paper must
not be used.

1 power cord Handling the unit

Operator shocks
During printing, shocks must not be applied to the paper
1 USB cord feed cassette, tray, cover, and other parts of the machine.

Moving the unit

When moving the unit on a desk, it must be lifted, and not
dragged.

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Handling the Toner Cartridge

2 - Installation
(1) Must not be stood on the side, or held upside down.
(2) Must not be shaken strongly.

Feed cassette paper insertion

Your device accepts a number of formats and types of
papers.

See chapter Specifications for the

Important
various formats and types of paper.

1 Remove the paper feed cassette completely.

4 Take a paper stack, pull the paper off and align it

on a flat surface.

2 Push the lower panel down until it clicks.

5 Put the paper stack in the feed cassette

(200 sheets for 80 g/m² paper for instance).
6 Put the feed cassette back in its location.

Cartridge installation
1 Stand in front of the machine.
2 Push the left and right sides of the cover and pull it
at the same time towards you.
3 Setup the back side feed cassette stop by pushing
the "PUSH" lever (A).
Then adjust the lateral paper guides to the paper
format by pushing lever (B) located on the left
guide. Adjust the length paper guide to the paper
format by pushing lever (C).

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SP1100S/Aficio SP1100S
3 Remove the starter toner cartridge from its bag. Paper delivery stop

2 - Installation
Gently roll the cartridge 5 or 6 times to distribute the
toner evenly inside the cartridge. Adjust the paper delivery stop, depending on the format of
Thoroughly rolling the cartridge will assure the the document to be printed. Do not forget to raise the flap
maximum copies per cartridge. to prevent the sheets from falling down.

4 Hold it by its handle.

5 Insert the cartridge in its slot by pushing it until it
clicks (last move down) as shown on the picture
below.

Starting your device

Device connection

Before plugging the power cord, it is

WARNING imperative to refer to the Security
directives, page 1.

1 Connect the power cord to the device.

2 Make sure that the On/Off switch is off (O position).
Plug the power cord to outlet on the wall.

6 Close the cover.

The power cord is used as a 230 V

power unit cut off. As a precaution,
WARNING the outlet shall be located close to
the device and be of easy access in
case of danger.

3 Press the On/Off button to turn on the device

(I position).

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Device initial setup 3 Adjust the paper guides against the right and left

2 - Installation
edges of the sheet or the envelope.
After a few seconds, when the machine has warmed up, 4 Print making sure that the chosen paper format
the Easy Install function is launched and the LCD screen corresponds to the selected format on the printer.
displays the following message:

1 - FRANCAIS Note: When using envelopes

2 - ENGLISH • Feeding can be done only through the manual feed.
• Recommended area should be the area which
The Easy Install function will help you configure your excludes 15 mm from the leading edge, 10 mm from
machine by guiding you through the basic settings. and both the left and right edges, and the rear edge.
• Envelopes which are not recommended may lead to
If you wish to modify the setting displayed, press the OK
improper printing.
button. If you do not want to modify the displayed setting,
press the C button: the Easy Install function then • Curled envelope after printing should be fixed
displays the next basic setting. manually.
• Small crumples on the edge of the wide side of
If you do not want to carry out the envelopes. Smearing, or less clear printing may
appear on the reverse side.
initial setup, press the button. A • Set envelope by pressing the folding line of four edges
confirmation message appears. Press properly after releasing air inside.
Note the button again to confirm. • Set envelope in a proper position after aligning in case
To manually modify and customise the it is bent or warped.
machine settings, refer to • Paper conditioning is not allowed. And it should be
Parameters/Setup, page 20. used under normal office environment.

1 Select the desired language using the or

buttons and confirm with OK.

The setup is now complete and the functions list is

automatically printed out.

The LCD screen displays the message PAPER EMPTY if no

paper has been loaded in the paper tray (see Loading
paper, page 12). Once paper has been loaded, printing
will resume.

Paper insertion in the manual input

tray
The manual input tray allows you to use various paper
formats with greater weightings than the one used in the
paper feed cassette.
Only one sheet or envelope can be fed at a time.

See chapter Specifications for the

Important
various formats and types of paper.

1 Spread the manual feed guides to the maximum.

2 Insert a sheet or an envelope in the manual input

tray.

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SP1100S/Aficio SP1100S
5 Choose with the buttons or the printing option
Copy

3 - Copy
(see examples below) depending on the copy
mode that you want:
- 1 Page to 1, 1 Page to 4 or 1 page to 9.
Your machine has the function to make one or more
copies.

You can also setup several parameters in order to make

copies at your will.

Simple copy
In this case, the default parameters are applied.
1 Place the document to be copied face down on the
glass, respecting the indications around the glass.

2 Press the button twice. The copy is made

using the default parameters.

ECO mode copy

The ECO mode enables you to reduce the amount of
toner consumed on the page so as to save your printing
costs.
When the ECO mode is used, the toner consumption is
reduced and the print density becomes lighter.

1 Place the document to be copied face down on the Confirm with the OK button.
glass, respecting the indications around the glass. 6 Adjust the desired zoom level, from 25% TO 400%
with the buttons or , confirm with the OK
2 Press the button. button (only available in 1 Page to 1 copy mode).
7 Adjust the desired origin values with the digital
3 Press the button.
keyboard buttons or then confirm with the OK
button.
Sophisticated copy 8 Choose the resolution depending on the printing
quality that you want AUTO, TEXT, QUALITY
The sophisticated copy allows to do custom setups for the TEXT or PHOTO with the buttons or , then
current copy. confirm with the OK button.
9 Adjust the contrast level with the buttons or ,
You can start copy by pressing then confirm with the OK button.
10 Adjust the desired brightness level with the buttons
Note button at any time in below or , then confirm with the OK button.
steps. 11 Choose the paper type NORMAL, THICK with the
buttons or , then confirm with the OK button.
1 Place the document to be copied face down on the
glass, respecting the indications around the glass.
ID Card Copy mode
After step 1, you can directly enter
the number of copies with the The ID CARD copy function is used for copying both sides
Note numerical keypad and press the of an identity card or driver’s license type document on an
OK button to validate. Then refer to A4 format sheet (original document size < A5) or on a
step 4. Letter format sheet (original document size < Statement).

The LCD screen displays useful operating instructions

2 Press the button.
(when the original document should be placed, when the
3 Enter the number of copies that you want and document should be turned over, etc.) and asks for your
confirm with the OK button. confirmation to proceed with the operation.
4 Choose the paper tray AUTOMATIC or MANUAL
with the buttons or , then confirm with the OK Zoom and Origin adjustments are
button. Important
not available in this copy mode.

1 Press the button.

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 SP1100S/Aficio SP1100S
2 Enter the desired number of copies and confirm

3 - Copy
with the OK button.
When the quality of the printing is not
3 Choose the paper tray AUTOMATIC or MANUAL
Important satisfying, you can proceed to a
with the buttons or , then confirm with the OK
calibration with MENU 80.
button.

Copying in ID Card mode is only Resolution setup

possible on A4 (original document
size < A5) or Letter (original The RESOLUTION parameter allows you to setup the
Important document size < Statement) paper photocopy resolution.
size. Make sure that the selected
paper tray uses the correct paper 841 - ADVANCED FCT/COPY/RESOLUTION
size.
1 Choose the resolution with the buttons or
4 Choose the copying option ID CARD with the
according to the following table:
buttons or and confirm with the OK button.
5 Choose the resolution depending on the desired Parameter Signification Icon
printing quality AUTO, TEXT, QUALITY TEXT or
PHOTO with the buttons or , then confirm with AUTO Low resolution. none
the OK button. For optimal results with ID
documents, select the PHOTO resolution. Standard resolution for
TEXT documents containing text and
6 Adjust the contrast level with the buttons or ,
graphics.
then confirm with the OK button.
7 Adjust the desired brightness level with the buttons QUALITY Optimal resolution for
or , then confirm with the OK button. TEXT documents containing text.
8 Choose the paper type NORMAL, THICK with the
Optimal resolution for
buttons or , then confirm with the OK button.
PHOTO documents containing
The LCD screen displays the following message:
photographies.
PUT ID CARD
THEN OK

9 Place your identity card or any other official 2 Confirm your choice by pressing the OK button.
document against the glass of the flatbed scanner,
as shown below:
You can also make temporary
Note changes to the resolution by
pressing the button.

Zoom setup
The ZOOM parameter allows you to reduce or enlarge an
area of a document by choosing the origin and the zoom
level to apply to the document, from 25 to 400 %.

10 Press the OK button. 842 - ADVANCED FCT/COPY/ZOOMING

The document is scanned then the LCD screen
displays the following message: 1 Enter the desired zoom level with the
TURN UP DOC Alpanumerical keyboard or choose among
predefined values with the buttons and .
THEN OK
2 Confirm your choice by pressing the OK button.
11 Turn your document over then confirm with the
OK button.

The machine prints out a copy of your document.

Special setup for the copy

Setups done through this menu become the device
default setups after you confirm.

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SP1100S/Aficio SP1100S

Analysis origin setup Paper tray selection

3 - Copy
If you want, you can change the origin of the scanner. The Automatic selection can have two meanings
depending on the paper format defined on the paper
By entering new values for X and Y in mm (X < 210 and trays. The following table describes the different cases.
Y < 280), you move the analysed area as shown on the
diagram below. Default tray Tray used for copy

Selection between the

SHEET
OFFEUILLE

main tray and the

SHEET
AUTOMATIC

OFFEUILLE
x
Same paper
Analysed area manual tray.
y
format in the
DEBUT

trays
The manual tray is

ENDFIN
BEGIN.

MANUAL
used.

Different paper
AUTOMATIC The main tray is used
843 - ADVANCED FCT/COPY/ORIGIN format in the The manual tray is
trays MANUAL
used.
1 Select the X and Y coordinates with the buttons
or .
2 Setup the desired coordinates with the digital 852 - ADVANCED FCT/SCAN. & PRINT/TRAY
keyboard or the buttons and , confirm your PAPER
choice by pressing on the OK button. 1 Select the default paper tray to use, AUTOMATIC
or MANUAL, with the buttons and .
Contrast setup 2 Confirm by pressing the OK button.
The CONTRAST parameter allows to choose the 3 Quit this menu by pressing the button.
photocopy contrast.

844 - ADVANCED FCT/COPY/CONTRAST

Flat-bed analysis margins setup
If you want to, you can offset the lateral margins of the
1 Setup the desired level of contrast with the buttons document to the left or right during the analysis with your
and , confirm by pressing the OK button. flat-bed scanner.
2 You can also directly setup the desired contrast
with the button, press several times on this 854 - ADVANCED FCT/SCAN. & PRINT/
FLATBED MARG
button until the desired setup without using the
Menu 845. 1 Setup the left / right margins offsets (by 0.5 mm
steps) with the buttons and .
3 Quit this menu by pressing the button. 2 Confirm by pressing the OK button.
3 Quit this menu by pressing the button.
Brightness setup
The BRIGHTNESS parameter allows to lighten or darken Left and right printing margins setup
your original document.
If you want to, you can offset the lateral margins of the
document to the left or right during printing.
845 - ADVANCED FCT/COPY/BRIGHTNESS
1 Setup the desired brightness with the buttons 855 - ADVANCED FCT/SCAN. & PRINT/
and . PRINTER MARG
2 Confirm your choice by pressing the OK button. 1 Setup the left / right margins offsets (by 0.5 mm
3 Quit this menu by pressing the button. steps) with the buttons and .
2 Confirm by pressing the OK button.
Paper type setup 3 Quit this menu by pressing the button.

851 - ADVANCED FCT/SCAN. & PRINT/PAPER

TYPE

1 Select the paper NORMAL or THICK that you use

with the buttons and .
2 Confirm your setup by pressing the OK button.
3 Quit this menu by pressing the button.

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 SP1100S/Aficio SP1100S

Top and bottom printing margins setup

3 - Copy
If you want to, you can offset the lateral margins of the
document towards the top or the bottom during printing.

856 - ADVANCED FCT/SCAN. & PRINT/TOP

PRINT.
1 Setup the top / bottom margins offsets (by 0.5 mm
steps) with the buttons and .
2 Confirm by pressing the OK button.
3 Quit this menu by pressing the button.

Format paper setup

This menu allows you to define the default paper format
of the manual tray and the main tray. You can also setup
the default scanning width.

857 - ADVANCED FCT/SCAN. & PRINT/

PAPER FORMAT
1 Select the paper tray for which you want to define
a default paper format with the buttons and .
2 Confirm by pressing the OK button.
3 Choose the paper format with the buttons or
according to the following table:.

Paper tray Available paper format

MAN. TRAY A5, A4, Legal and Letter

AUTO. TRAY A5, A4, Legal and Letter
SCANNER LTR/LGL and A4

4 Confirm by pressing the OK button.

5 Quit this menu by pressing the button.

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SP1100S/Aficio SP1100S

Parameters/

4 - Parameters/Setup
Parameter Signification

Setup 8 - Eco energy Choosing the printer standby delay: the

printer will switch to standby after a
delay (in minutes) of NON-operation or
during the period of time of your
You can setup your machine as you like depending on the choice.
use. You will find in this chapter description of the
Note: you can also access this
functions.
parameter by pressing the key
You can print the functions guide and the available setup from the idle screen.
of your multifunction machine.
79 - Toner This parameter helps you manage the
Management consumable. When set to WITH [0-
Your machine is continuously being 10%], you can only replace the toner
updated, new functions are regularly cartridge when the toner has reached
made available. the threshold.
Note Contact your Dealer to check if If ever you need to replace the toner
firmware updates are available for your cartridge before the toner near end, set
machine (see Firmware update, the parameter to WITH [0-100%] and
proceed with the toner cartridge
page 41).
replacement (see chapter
Maintenance, page 38).
Language Disabling the toner management
(parameter set to WITHOUT) is strongly
not recommended as you may loose
This setting enables you to choose the menu language of
faxes and spill toner in your print
your choice. By default, the multifunction machine is set
mechanism. When set to WITHOUT, the
to English. screen displays TONER ? %.
To select the language:
80 - Toner save Makes printing lighter to save toner
203 - SETUP / GEOGRAPHICAL / LANGUAGE cartridge ink.

91 - Printer error Time-out before document being

1 Press , enter 203 using the keypad. Confirm with timeout printed is deleted following a print error
OK. in PC print mode.
2 Select the required language using and ,
92 - Printer wait Wait time-out for data from PC before
then press the OK button to confirm.
timeout the task is deleted in PC print.

3 To exit this menu, press . 93 - Replace format Page format change. This parameter
allows you to print a LETTER format
document on A4 pages using the
LETTER/A4 setting.
Technical Parameters
As delivered your machine is preset by default. However,
you may adjust it to meet your requirements by resetting
the technical parameters.

To set the technical parameters:

29 - SETUP / TECHNICALS

1 Select the desired parameter and confirm with OK.

2 With the buttons or , modify the parameter
settings by following the table below and press OK.

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 SP1100S/Aficio SP1100S

Printing the functions guide

4 - Parameters/Setup
4 Quit this menu by pressing the button.
The printing is not possible on A5
Important Lock the Media service
paper format.

51 - PRINT / FUNCTIONS LIST This function prevents access to the Media service. The
access code will be required every time someone wants
1 Press on and enter 51 with the digital keypad. to use the USB key functions:
The printing of the functions guide starts. • analyse the contents of a connected USB key,
• print from a USB key, delete files,
Print the list of setups To access the Media service locking menu:

816 - ADVANCED FCT / LOCK / LOCK MEDIA

The printing is not possible on A5
Important
paper format.
1 Press , enter 816 using the keypad.
To print the list of setups: 2 Enter the four-digit locking code with the keypad.
56 - PRINT / SETUP 3 Press OK to confirm.
4 With the buttons or , choose ON and confirm
Press , enter 56 using the keypad. with OK.

The printing of the list of setups starts. 5 Quit this menu by pressing the button.

You can also access the list of setups

Note Read the counters
by pressing the button directly.
This function allows you to view the activity counters for
your machine at any time.
Lock the machine According to your needs, you can read the counters for:
• scanned pages,
This function prevents non-authorized people from
accessing the machine. An access code will be required • printed pages.
every time someone wants to use the device. After each
use, the device will lock automatically. Scanned pages counter
To view the number of pages scanned from your
Before that you have to enter a lock code.
machine:

811 - ADVANCED FCT / LOCK / LOCKING CODE 823 - ADVANCED FCT / COUNTERS / SCANNED
PAGES
1 Press on , enter 811 with the digital keyboard.
2 Enter your lock code (4 digits) with the keyboard, 1 Press on , enter 823 with the keyboard.
confirm with OK. 2 The number of sent pages appears on the screen.
If a code is already registered, enter
Important the old code before typing the new 3 Quit this menu by pressing the button.
one.

3 Enter again your lock code (4 digits) with the

Printed pages counter
keyboard, confirm with OK. To view the number of pages printed on your machine:

4 Quit this menu by pressing the button. 824 - ADVANCED FCT / COUNTERS / PRINTED PG

Lock the keyboard 1 Press on , enter 824 with the keyboard.

2 The number of printed pages appears on the
Everytime you use your machine, you will have to enter screen.
your code.
3 Quit this menu by pressing the button.
812 - ADVANCED FCT / LOCK / LOCK KEYBD.

1 Press on , enter 812 with the keyboard.

2 Enter the lock code and confirm with OK.
3 With the buttons or , choose ON and confirm
with OK.

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SP1100S/Aficio SP1100S

Display the consumables status

4 - Parameters/Setup
You can read at any time the remaining toner in the
cartridge. This level appears in percentage.

86 - ADVANCED FCT / CONSUMABLES

1 Press on , enter 86 with the keyboard.

2 The available toner percentage appears on the
screen.

3 Quit this menu by pressing the button.

Calibrate your scanner

You can do this operation when the quality of photocopied
documents is not satisfactory anymore.

80 - ADVANCED FCT / CALIBRATION

1 Press on , enter 80 with the keyboard, confirm

with OK.
2 The scanner is triggered and a calibration is done
automatically.
3 At the end of the calibration, the machine comes
back to the screen saver.

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SP1100S/Aficio SP1100S
10 Confirm with OK.
Games

5 - Games
The number of copies of the solution to the grid requested
Sudoku is printed.

Sudoku is a Japanese puzzle. The game is in a grid

format of three squares by three squares to be distributed
in fields in zones of 3 × 3. Depending on the level of
difficulty, more or fewer numbers are already entered at
the start of the game. The aim of the game is to distribute
the numbers 1 to 9 between the boxes in such a way that
each number appears only once in each row, column and
in each of the nine grids. There is only one solution.

Print a grid
There are 400 Sudoku grids available in total, 100 for
each difficulty level.

The printing is not possible on

Important
A5 paper format.

521 - PRINT / SUDOKU / PRINT GRID

1 Press , enter 5 using the keypad. Confirm

with OK.
2 Select SUDOKU using the or button.
3 Confirm with OK.
4 Select PRINT GRID using the or button.
5 Select the level of difficulty EASY, MEDIUM,
HARD, EVIL using the or button.
6 Confirm with OK.
7 Choose the grid you want by entering the number
on the numeric keypad (1 to 100).
8 Confirm with OK.
9 Choose the number of copies you want by entering
a number from 1 to 9 on the numeric keypad.
10 Confirm with OK.
The number of copies of the grid requested is printed.

Print the solution to a grid

The printing is not possible on

Important
A5 paper format.

522 - PRINT / SUDOKU / PRT SOLUTION

1 Press , enter 5 using the keypad. Confirm

with OK.
2 Select SUDOKU using the or button.
3 Confirm with OK.
4 Select PRT SOLUTION using the or button.
5 Select the level of difficulty EASY, MEDIUM,
HARD, EVIL using the or button.
6 Confirm with OK.
7 Choose the grid you want by entering the number
on the numeric keypad (1 to 100).
8 Confirm with OK.
9 Choose the number of copies you want by entering
a number from 1 to 9 on the numeric keypad.

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SP1100S/Aficio SP1100S
4 Select LIST with the or buttons and confirm
USB memory key

6 - USB memory key

with OK.
5 The list is shown in a table with the following
You can connect a USB memory Key on the front side of information:
your machine. The files stored in TXT, TIFF and JPEG - the analyzed files are indexed in an incremental
formats will be analysed and you will be able to use the 1 by 1 order,
following actions:
- the files name with their extension,
- print the stored files contained in your USB memory
key1, - the date of the files last save,
- delete the files contained in your USB memory key, - the files size in Kbytes.
- run an analysis on the contents of the inserted USB
memory key, Print the files located in the key
- digitalise a document on your USB memory key, To print the files located in the key:
01 - MEDIA / PRINT DOC. / FILE
Use of the USB memory key
1 Insert the USB memory key on the front side of the
Always respect the insertion way machine respecting the way of insertion.
when you connect a USB memory ANALYSIS MEDIA appears on the screen.
key to the machine. 2 Select PRINT DOC. with the or buttons and
Important Do not disconnect your USB confirm with OK.
memory key while the machine is 3 Select FILE with the or buttons and confirm
reading its contents or writing with OK.
contents. 4 You have three possibilities to print your files:
- ALL, to print all the files located in the USB
memory key.
Select ALL with the or buttons and
confirm with OK. The printing is started
automatically.
- SERIES, to print a series of files located in the
USB memory key.
Select SERIES with the or buttons and
confirm with OK.
FIRST FILE and the first indexed file appears
on the screen. Select with the or buttons
the first file of the series to print and confirm
with OK. A star (Ä) appears on the left side of
the file.
LAST FILE appears on the screen. Select with
the or buttons the last file of the series to
print and confirm with OK.
Print your documents
Press the button.
The printing is not possible on A5 COPIES NUMBER appears on the screen,
Important
paper format. enter the desired number of copies with the
numerical keypad and confirm with OK.
You can print the stored files or a list of the files located in Select the printing format (for JPEG files): A4 or
the USB memory key. LETTER (depending on model), or PHOTO and
confirm with OK.
Print the list of files located in the key Select the printing format: THICK or NORMAL
and confirm with OK to start printing.
To print the list of files located in the key:
01 - MEDIA / PRINT DOC. / LIST

1 Insert the USB memory key on the front side of the

machine respecting the way of insertion.
2 ANALYSIS MEDIA appears on the screen.
3 Select PRINT DOC. with the or buttons and
confirm with OK.

1. It may be possible that some TIFF files of your USB

memory key cannot be printed due to data format
limitation.

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 SP1100S/Aficio SP1100S
- SELECTION, to print one or several files You come back to the previous menu.

6 - USB memory key

located in the USB memory key.
Select with the or buttons the file to print 5 Quit this menu by pressing the button.
and confirm with OK. A star (Ä) appears on the
left side of the file. Analyse the USB memory key content
Repeat this step for each file you want to print.
After a period of inactivity, your machine will return to the
Press the button. main menu. To view the USB memory key again please
COPIES NUMBER appears on the screen, proceed as follows:
enter the desired number of copies with the
numerical keypad and confirm with OK. 07 - MEDIA / ANALYSE MEDIA

Select the printing format (for JPEG files): A4 or 1 Press on , enter 07 with the keyboard.
LETTER (depending on model), or PHOTO and 2 The USB memory key analysis is started.
confirm with OK. 3 You can print or delete the detected files located in
Select the printing format: THICK or NORMAL your USB memory key. Refer to the previous
and confirm with OK to start printing. chapters.

5 Quit this menu by pressing the button. Save a document on a USB memory key
This function allows you to digitise and save a document
Delete your files located in the key directly in the folder MFPrinter Laser Pro LL2\SCAN on a
You can delete files located in your USB memory key. USB memory key. The folder MFPrinter Laser Pro
LL2\SCAN is created by the application.
06 - MEDIA / DELETE / MANUAL

1 Insert your USB memory key on the front side of Before digitalising a document,
your machine respecting the way of insertion. make sure that your USB memory
MEDIA ANALYSIS appears on the screen. key has sufficient disk space. If not,
Important
you can delete manually the files.
2 Select DELETE with the or buttons and
See section “Delete your files
confirm with OK.
located in the key”, page 25..
3 Select MANUAL with the or buttons and
confirm with OK.
1 Place the document to be copied face down on the
4 You have three possibilities to delete your files: glass.
- ALL, to delete all the files located in the USB 2 Insert the USB memory key in the USB connector
memory key. of your multifunction device.
Select ALL with the or buttons and The USB memory key analysis is started.
confirm with OK. When the analysis is finished, the MEDIA menu is
You come back to the previous menu. displayed.
- SERIES, to delete a series of files located in the 3 Select SCAN TO with the or buttons then
USB memory key. confirm with the <Touches>OK button.
Select SERIES with the or buttons and
confirm with OK.
FIRST FILE and the first indexed file appears You can also access this function in
on the screen. Select with the or buttons two other ways:
the first file of the series to delete and confirm
with OK. A star (Ä) appears on the left of the • by pressing the button of the
file. Important machine deck then by selecting
LAST FILE appears on the screen, select with SCAN-TO-MEDIA.
the or buttons the last file of the series to • By pressing the button from the
delete and confirm with OK. A star (*) appears screen saver then by typing 03 on
on the left side of the file. the digital keyboard.

Press the button. 4 Choose between B&W SCAN or COLOUR SCAN

with the or buttons and confirm with OK.
You come back to the previous menu.
5 With the alphanumeric keyboard, give a name to
- SELECTION, to delete only one or several files
the scan file (up to 20 characters) and confirm with
located in the USB memory key.
<Touches>OK.
Select with the or buttons the file to delete
and confirm with OK. A star (*) appears on the 6 Choose the scan format between IMAGE and PDF,
left side of the file. and confirm to start the scan and the recording of
Repeat this step for each file you want to delete. the document.
IMAGE allows to have the same kind of file as a
Press the button. photo. PDF is a format for the digital documents

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SP1100S/Aficio SP1100S
creation.

6 - USB memory key

With the IMAGE format, if you have
selected:
• BLACK&WHITE, the picture will
be saved in TIFF format.
• COLOUR, the picture will be
saved in JPEG format.
You can choose the image resolution
that will be digitized to the USB
memory key; the default resolution is
AUTO.

Important Press the button several times

and select the resolution you require:

• Scanning in BLACK&WHITE:
- icon: text resolution.
- icon: photo resolution.
- no icon: auto resolution.
• Scanning in COLOUR:
- icon: text resolution.
- no icon: auto resolution.

The beginning button immediately starts the scan

and sends a file to the support with the parameters
defined in the analysis format.

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 SP1100S/Aficio SP1100S

PC Features Software installation

7 - PC Features
This section describes the following installation
procedures:
Introduction • full installation of the Companion Suite Pro software,
The Companion Suite Pro software allows the connection • installation of the drivers only.
of a personal computer with a compatible multifunction
machine. Installing the full software package
Turn your PC on. Open an account session with the
From the PC, you can:
administration rights.
- manage the multifunction machine, allowing you to
set it up according to your needs, 1 Open the CD-ROM drive, insert the installation CD-
- print your documents on the multifunction machine ROM and close the drive.
from your usual applications, 2 An installation procedure is automatically run (Auto
- scan colour, grey scale or black and white run). If it does not, double-click on setup.exe at the
documents and edit them on your PC. CD-ROM's root.
3 A screen titled COMPANION SUITE PRO LL2
appears. This screen allows you to install and
Configuration requirements uninstall the software, access the product's user
guides or browse the CD-ROM contents.
The minimum configuration requirements for your
personal computer are: 4 Place your cursor on INSTALL PRODUCTS and
confirm with left-click of the mouse.
Supported operating systems:
• Windows 2000 with at least Service Pack 4,
• Windows XP x86 (Home and Pro) with at least Service
Pack 1,
• Windows 2003 server for printing driver only,
• Windows Vista.

Processor:
• 800 MHz for Windows 2000,
• 1 GHz for Windows XP x86 (Home and Pro),
• 1 GHz for Windows Vista.
5 The Products Installation screen appears.
A CD-ROM drive Place your cursor on ALL PRODUCTS and confirm by
left-click with the mouse.
A free USB port
For full installation copies on your hard
600 Mbytes of available disk space for the installation disk the software required for the good
RAM memory: execution of the Companion Suite Pro
• 128 Mbytes minimum for Windows 2000, kit, which is:
• 192 Mbytes minimum for Windows XP x86 (Home and - Companion Suite Pro LL2 (machine
Pro), management software, printer drivers,
scanner, ...),
• 1 GByte for Windows Vista.
- Adobe Acrobat Reader,
Note
- PaperPort®SE.
You may already be the owner of a
version of the software available in the
installation CD-ROM.
In this case use the CUSTOMIZED
installation, select the software that
you want to install on your hard drive
and confirm your choice.

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SP1100S/Aficio SP1100S
9 The final installation is ready to be executed. Click

7 - PC Features
on the INSTALL button.

6 The welcome screen appears. Click on the NEXT

button to launch the installation of the Companion
Suite Pro in your PC.
The following screen appears to indicate the
progression of the installation.

10 Click on OK to finish the installation.

7 To continue, you need to accept the proposed

license agreement.

Your Companion Suite Pro kit is successfully installed on

your PC.

You can now connect your multifunction machine, refer to

paragraph Connections.

You can start the multifunction machine's management

software from the menu START > ALL PROGRAMS
> COMPANION SUITE > COMPANION SUITE PRO LL2
8 Click on the NEXT button. > COMPANION DIRECTOR or by clicking on the icon
COMPANION - DIRECTOR located on your desktop.

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 SP1100S/Aficio SP1100S

Installing drivers only 6 Place your cursor on COMPANION SUITE PRO LL2

7 - PC Features
and confirm with left-click of the mouse.
This section describes the following installation
procedures:

• installation of drivers using the Companion Suite Pro

software,
• manual installation of drivers.

Installing the drivers using the Companion Suite

Pro software
Turn your PC on. Open an account session with the
administration rights.

1 Open the CD-ROM drive, insert the installation CD- 7 The welcome screen appears. Click on the NEXT
ROM and close the drive. button to launch the installation of the Companion
2 An installation procedure is automatically run (Auto Suite Pro kit on your PC.
run). If it does not, double-click on setup.exe at the
CD-ROM's root.
3 A screen titled COMPANION SUITE PRO LL2
appears. This screen allows you to install and
uninstall the software, access the product's user
guides or browse the CD-ROM contents.
4 Place your cursor on INSTALL PRODUCTS and
confirm with left-click of the mouse.

8 To continue, you need to accept the proposed

license agreement.

5 The Products Installation screen appears.

Place your cursor on CUSTOMIZED and confirm by
left-click with the mouse.

9 Click on the NEXT button.

10 Select INSTALL DRIVERS in the list and click on the
NEXT button.

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SP1100S/Aficio SP1100S
11 Select the destination folder for installation and Installing the drivers manually

7 - PC Features
click on the NEXT button.
You can install the printer and scan drivers manually
without running any setup software.

This installation mode is only possible

Note
on Windows 2000, XP and Vista.

1 Locate your USB cable connectors and connect as

shown below on the picture.

12 The final installation is ready to be executed. Click

on the INSTALL button.

2 Power on your multifunction machine.

The PC detects the device.
3 Click on LOCATE AND INSTALL DRIVER SOFTWARE
(RECOMMENDED).

13 A screen informs you of the installation progress.

The following screen appears:

14 Click on OK to finish the installation.

The Companion Suite Pro software is now installed on

4 Open the CD-ROM drive, insert the installation CD-
your PC.
ROM and close the drive.
You can now connect your multifunction machine, refer to The drivers are detected automatically.
paragraph Connections.

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 SP1100S/Aficio SP1100S
5 Select LASER PRO LL2 in the list and click on NEXT. 1 Locate your USB cable connectors and connect as

7 - PC Features
shown below on the picture.

6 A screen informs you that the drivers have been

installed. Click on the CLOSE button.

You can now use the multifunction machine to print or 2 Power on your multifunction machine.
scan your documents. The PC detects the device and the drivers are
automatically installed.
Connections
3 Once the installation is finished, a message
Make sure that your multifunction machine is powered off. indicates that the drivers are installed correctly.
The connection between the PC and the machine
requires a USB 2.0 shielded cable no more than 3 meters
long.

It is recommended to install the

Companion Suite Pro software first
and then to connect the USB cable
to your machine (See section
“Installing the full software You can now use the multifunction machine to print or
package”, page 27.). scan your documents.

If you connect the USB cable

before installing the Companion
Suite Pro software the recognition
Important
system (plug and play) identifies
automatically that new hardware
has been added. To start your
machine drivers installation, refer to
paragraph Installing the drivers
manually and follow the
instructions on screen. When you
use this procedure, only printing
and scanning functions are
activated.

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Multifunction Terminal's Supervision Companion Monitor

7 - PC Features
The software that you have installed contains two
multifunction machine management applications, Graphical presentation
COMPANION DIRECTOR and COMPANION MONITOR, which Run the application by clicking on the COMPANION
allow you to: MONITOR icon located on your desktop or from the menu
• check whether the multifunction machine is connected START >ALLPROGRAMS >COMPANION SUITE >COMPANION
to your PC, SUITE PRO LL2 > COMPANION MONITOR.
• monitor the multifunction machine activities,
• monitor the status of the multifunction machine
consumables from the PC,
• quickly access the graphic editor applications.

To manage the multifunction machine, run the

Companion Director application by clicking on the icon
located on your desktop or from the menu START
>ALLPROGRAMS > COMPANION SUITE >COMPANION SUITE
PRO LL2 > COMPANION DIRECTOR.

Checking the connection between the PC

and the multifunction machine
To check if the connection between the devices is good,
run the COMPANION MONITOR software from the icon
located on the desktop and check that the same From this screen you can monitor the information or
information is displayed on the multifunction machine. configure your multifunction machine from the tabs:

• DEVICE SELECTION: Displays the list of devices

Companion Director managed by the PC.
• COMPANION: Presents the multifunction machine
This graphical Interface allows you to run the utilities and
screen (USB connection only, not compatible with
the software to manage your multifunction machine.
Chinese, Korean and Russian language).
Graphical presentation • CONSUMABLES: Displays the consumables status.

Run the application by clicking on the COMPANION Device management

DIRECTOR icon located on your desktop or from the menu
START >ALLPROGRAMS > COMPANION SUITE >COMPANION This tab shows the list of devices managed by the PC.
SUITE PRO LL2 > COMPANION DIRECTOR.
Selecting the current device
Only one device at a time may be connected to the PC.
The current device may be selected by clicking on the
radio button corresponding to the device.

Utilities and applications activation

The Companion Suite Pro graphical interface allows you
to run the following utilities and software:

• get HELP from the current documentation,

• run the PAPERPORT software (Doc Manager).

To run a software or utility contained in the Companion

Suite Pro kit, place the cursor on it and left-click with the
mouse.

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 SP1100S/Aficio SP1100S

Status of the connection 3 Select the desired scan RESOLUTION in the drop-

7 - PC Features
down menu.
The status of the connection between the current device
and the PC is indicated by a colour. The following table
defines the possible states of the connection.

Colour State

Yellow Connection in progress.

Green Connection established.

The PC cannot connect to the device.

Red
Check the USB connection.

Device parameters
4 Click OK to confirm the new parameters.
1 Select a device by clicking on its line in the list and
click on PROPERTIES to configure the scanning Display the consumable status
parameters to be applied for this device when you
use the SCAN TO function. The following information will be available from the
CONSUMABLES tab:

• current consumables status,

• number of printed pages,
• number of scanned pages,
• number of sent and received pages.

2 Select the desired scan MODE in the drop-down

menu.

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SP1100S/Aficio SP1100S

Companion Suite Pro functionalities To scan a document from PaperPort:

7 - PC Features
1 Click on FILE > SCAN.
Document analysis 2 Select the desired scanner.
The document analysis can be carried out in two ways:

• either by the SCAN TO function (application accessible

from the Companion Director window or from the
SCAN button on the machine),
• or directly from a standard compatible application.

Analysis with Scan To

Run the application by clicking on the COMPANION
DIRECTOR icon located on your desktop or from the menu
START >ALL PROGRAMS > COMPANION SUITE >
COMPANION SUITE PRO LL2 > COMPANION DIRECTOR.

3 Customise the advanced properties of the

digitisation by clicking on the ADJUST THE QUALITY
OF THE SCANNED PICTURE link.
4 Adjust the desired parameters and click on the OK
button.

1 Click on the SCAN TO graphical image or press the

SCAN button on your machine and select SCAN-
TO-PC.
2 You can follow the ongoing digitisation on a screen. 5 Click on the SCAN button, you can follow the
ongoing digitisation on a screen.

Character recognition software (OCR)

The character recognition function allows to create a
usable data file for desktop applications from a hardcopy
document or from a picture.
3 At the end of the digitisation, the scanned picture
appears in the PaperPort window. The character recognition only works for printed
characters, such as printer outputs or typed text.
Nevertheless you can request for a handwritten text block
to be kept intact (a signature for instance) by outlining it.
Given your machine environment and the character
recognition from your machine, the OCR is done with a
Drag&drop of a document from the PaperPort to the
Notepad icon .

For more details about the usage of

Note this software, check the online help of
the product.

If the PaperPort software is not

installed on your hard drive, the
Note
scanned picture will appear on your
desktop in TIFF format.

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 SP1100S/Aficio SP1100S

Printing 3 Check the Duplex box and choose among the two

7 - PC Features
binding modes:
You have the possibility to print your documents via the
USB connection. Binding mode Printing
During the installation of the Companion Suite Pro
software, the LASER PRO LL2 printer driver will be
installed automatically onto your PC. Long sides

Printing on the multifunction machine

Printing a document on the multifunction machine from
your PC is like printing a document in Windows.
1 Use the PRINT command from the FILE menu of the Short sides
currently open application on the screen.
2 Select the LASER PRO LL2 printer.

Printing in duplex mode with the multifunction

4 Click on the OK button to begin printing.
machine
5 The machine prints the odd pages (from the higher
The machine offers the possibility to print a document in odd page to page 1) and the LCD screen displays:
manual duplex mode from your PC.
** PRINTING **
In manual duplex, the print ** PC **
quality and paper transport are 6 Once the odd pages are printed, the LCD screen
not guaranteed. displays the message **PUT THE PRINTED SHEETS IN
THE PAPER TRAY WITH THE PRINTED SIDE VISIBLE...:
- If some trouble occurred to the
paper during the print of the first ** PUT THE PRIN
side, such as wrinkle, dog ear or ... AND PRESS <OK>
staple, do not use the paper for
Warning manual duplex. The PC generates and prints a
- When you load paper, please page explaining how to reload the
true up the end of paper on a flat sheets for a duplex job. Read this
surface. page carefully and place it back
Important
with the other sheets.
For best results, we recommend it is very important that you return
that you use 80 g/m² A4 paper or the explanation sheet to the paper
20 lbs/m² Letter paper. tray to continue printing correctly.

To print a document in manual duplex mode: 7 Place the sheets in the paper tray as indicated on
the explanation page and below.
The duplex printing mode is The following illustrations describe the necessary
available only in a paper format operations depending on the selected binding
managed by the paper tray. mode:
Important
The manual tray cannot be used to
print in duplex mode.

1 Use the PRINT command from the FILE menu of the

currently open application on the screen.
2 Select the LASER PRO LL2 printer.

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SP1100S/Aficio SP1100S
• Long sides Software Uninstallation

7 - PC Features
This section describes the following procedures:

• full uninstallation of the Companion Suite Pro

software,
• uninstallation of the drivers only.

Uninstall the software from your PC

Turn your PC on. Open an account session with the
administration rights.

Run the programs removal from the menu START

>ALL PROGRAMS >COMPANION SUITE > COMPANION SUITE
PRO LL2 > UNINSTALL.

1 A confirmation screen appears. Click on the YES

button to continue the Companion Suite Pro
program removal.

• Short sides

2 The uninstall program is launched. You can cancel

the removal by clicking on CANCEL.

3 Click on the OK button.

4 You need to restart your system at the end of the

8 Press OK on the command panel to resume procedure. Click on the YES button.
printing.
9 Even pages are printed on the other side of the
sheets. Once all pages are printed, remove the
explanation sheet.

If a paper jam or a paper format

error occurs, the job is cancelled. Uninstall the drivers from your PC
Important
You must then resubmit the print Turn your PC on. Open an account session with the
job. administration rights.

Depending on the installation mode used, select the

required uninstallation mode:
• If you have installed the drivers with the Companion
Suite Pro software, see paragraph Uninstall the
drivers using the Companion Suite Pro software.
• If you have installed the drivers manually, see
paragraph Uninstall the drivers manually.

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 SP1100S/Aficio SP1100S

Uninstall the drivers using the Companion Suite 6 Select the option REMOVE DRIVER AND DRIVER

7 - PC Features
Pro software PACKAGE and click on the OK button.

Run the programs removal from the menu START

>ALL PROGRAMS >COMPANION SUITE >COMPANION SUITE
PRO LL2 > UNINSTALL.

You can also uninstall COMPANION

SUITE PRO LL2 drivers using the
Note
Windows function ADD/REMOVE 7 A confirmation screen appears. Click on the YES
PROGRAMS from the control panel. button to continue.
8 Click on the DELETE button to confirm the removal.
1 A confirmation screen appears. Click on the YES
button to continue the COMPANION SUITE PRO LL2
drivers program removal.

2 The uninstall program is launched. You can cancel

the removal by clicking on CANCEL. To remove scan and modem drivers:

1 Open the DEVICE MANAGER window (START

>CONTROL PANEL > SYSTEM > HARDWARE > DEVICE
MANAGER or START >CONTROL PANEL > HARDWARE
AND SOUND > DEVICE MANAGER, depending on the
operating system).

Uninstall the drivers manually

The following drivers must be removed:

• print driver
• scan driver
• modem driver

To remove the print driver:

1 Open the PRINTERS window (START > CONTROL
PANEL > PRINTERS AND FAXES or START > CONTROL
PANEL > HARDWARE AND SOUND > PRINTERS,
depending on the operating system).
2 Delete the LASER PRO LL2 icon. 2 In the OTHER DEVICES sub-menu, select the
3 In the PRINTERS window, right-click with the mouse MF PRINTER LASER PRO LL2 item and click on the
and select RUN AS ADMINISTRATOR > SERVER right button of the mouse.
PROPERTIES.
4 Select the DRIVERS tab. 3 Select UNINSTALL on the menu and left-click with
5 Select the LASER PRO LL2 driver and click on the the mouse.
REMOVE button.

4 Click on the OK button to confirm the removal.

5 In the IMAGING DEVICES sub-menu, select the
SCANNER PRO LL2 item and right-click with the
mouse.
6 Select UNINSTALL on the menu and left-click with
the mouse.
7 Click on the OK button to confirm the removal.

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SP1100S/Aficio SP1100S

Maintenance Your machine comes with a current consumable

8 - Maintenance
management system. It tells you if your toner cartridge is
close to its end of cycle. The following message will
appear on your machine screen.
Service TONER NEAR
END
General information To quit this screen, press OK.

To replace the toner cartridge, proceed as shown below.

For your safety, it is imperative to
refer to the safety information When the following message is displayed on the screen:
CAUTION
presented in chapter Security, TONER EMPTY
page 1.
REPLACE <OK>

1 Press OK.
To ensure that your machine is kept in the best
conditions, it is recommended that you periodically clean OPEN FRONT COVER
the inner parts. REPLACE TONER

Please respect the following rules while using this 2 Stand in front of the device.
machine: 3 Push on the left and right sides of the cover and pull
- Do not leave the scanner cover open. it towards you.
- Do not try to lubricate the device. 4 Raise and remove the toner cartridge from the
- Do not close the scanner cover violently or do not machine.
apply vibrations to the machine. 5 Unpack the new cartridge and insert it into the slot
- Do not open the cartridge access cover while printing. as indicated in the diagram below.
- Do not try to disassemble the machine.
- Do not use paper which has stayed in the tray for too
long.

Toner cartridge replacement

Three toner cartridge replacement procedures can be
used depending on the TONER MANAGEMENT setting.
• TONER MANAGEMENT setting set to WITH [0-10%] : the
replacement of the cartridge can be perfomed only
when the message Toner near end is displayed. At
the end of replacement, validation with the smart card
is required.
• TONER MANAGEMENT setting set to WITH [0-100%] :
the replacement of the cartridge can be perfomed at
any time. At the end of replacement, validation with the
smart card is required.
• TONER MANAGEMENT setting set to WITHOUT : the
replacement of the cartridge can be perfomed at any
time and no validation with the smart card is
necessary. When set to WITHOUT, the screen displays
TONER ? %.

To set the TONER MANAGEMENT setting, select 2979 -

SETUP / TECHNICALS / TONER MANAGEMENT and
choose the setting.
6 Close the cover.
This procedure applies when the The following message appears:
setting TONER MANAGEMENT is set to
WITH [0-10%]. HAVE YOU CHANGED
THE TONER? <OK>
CAUTION When set to With [0-100%], follow the
7 Press OK.
procedure from step 2.

When set to WITHOUT, follow the

procedure from step 2 to step 7.

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 SP1100S/Aficio SP1100S
8 When this message appears, If the C button is pressed while the smart card is being

8 - Maintenance
read, the machine displays:
INSERT THE
TONER CARD ACTION CANCELLED
REMOVE CARD
insert the smart card provided with the new toner
cartridge as shown on the picture below.
Cleaning

Scanner reading system cleaning

When one or more vertical lines appear on the copies,
clean the glass of the scanner.

1 Open the scanner cover until it is standing in

vertical position.
2 Wipe the glass with a soft lint-free cloth soaked with
9 A wait message appears.
mild alcohol.
PLEASE 3 Close the scanner cover.
WAIT 4 Make a copy to check that the symptoms have
disappeared.
The smart card is read.
NEW TONER Printer cleaning
REMOVE CARD
Dust, dirtiness and paper debris on the external and
Remove the smart card from the reader, your internal surfaces of the printer can affect its operation. We
machine is ready to print again. advise that it is cleaned regularly.

To continue the printing of your Printer external cleaning

documents when the message Clean the external part of the printer with a soft cloth
TONER NEAR END is displayed, set soaked in mild detergent.
the TONER MANAGEMENT setting to
WITHOUT.
CAUTION Caution : this procedure is not Printer issues
recommended as disabling toner
management (parameter set to
Error messages
WITHOUT) can lead to fax loss and
toner being spilled in your print When the printer encounters any of the problems
mechanism. described below, the corresponding message is shown
on the machine display.
Issues with smart cards Message Action
If you use a smart card that has already been used, the CHECK TONER Check the presence of a
machine will display: toner cartridge in the
machine.
PLEASE
WAIT TONER NEAR END Indicates that your
consumable will need
then, changing soon.
REMOVE CARD REPLACE PAPER Add paper in tray.
ALREADY USED Message displayed when
HEATING
If you use a defective smart card, the machine will display: starting the machine.
CLOSE COVER The printer front cover is
PLEASE
PRINTER open, close it.
WAIT
TONER EMPTY Replace the toner cartridge.
then,
REPLACE <OK>
UNKNOWN CARD
REMOVE CARD

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SP1100S/Aficio SP1100S

Message Action

8 - Maintenance
PAPER JAM A sheet of paper is jammed in The fusion unit can reach a very high
REMOVE TONER the machine. Take out the temperature during the operation. To
toner cartridge and remove prevent any harm, do not touch this
the jammed paper sheet. area.
Take out the paper tray and CAUTION
remove the jammed paper For details, refer to Positions of
sheet. Then open and close Warning and Caution labels on the
the Front cover. machine, page 3.
PAPER JAM A sheet of paper is jammed in
EXTERNAL TRAY the machine. Open the paper
In case of paper jam, the following message appears:
jam cover. Remove the
jammed paper sheet. Then PAPER JAM
open and close the Front REMOVE TONER
cover.
1 Remove the toner cartridge and check if a sheet is
PAPER EMPTY Add paper in the paper tray.
jammed.
2 Remove the sheet of paper which causes the paper
After one of the error messages
jam.
listed above is displayed, it may
Note happen that the active print job is 3 Put the toner cartridge in the machine, or remove
cancelled (see PC printing the paper tray and remove the sheet of paper which
issues, page 40). causes the paper jam.
4 Check that the paper sheets in the paper tray are
correctly placed.
Paper jam
When printing, a sheet of paper may get stuck in the
printer or the paper tray and cause a paper jam.

In case of a paper jam in the machine, the following

message appears:
PAPER JAM
EXTERNAL TRAY

1 Open the paper jam cover located at the back of

the machine. 5 Replace the paper tray in the machine.
2 Remove the jammed sheet of paper and close the
cover. Miscellaneous issues
When turning on the terminal, nothing is displayed on
the screen.

Check the connection between the power cord and the

outlet.

PC printing issues
This section details how the machine handles a print
request after having encountered an issue (paper jam,
connection loss, etc.).

Refer to the sections below to know if the printing of your

document will resume or will be cancelled, depending on
3 Open and close the Front cover. the problem encountered during printing.
The printer starts again automatically.

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 SP1100S/Aficio SP1100S

PC printing via USB connection

8 - Maintenance
Issue encountered Print request handling

Once the problem is resolved,

Paper empty printing resumes from the first
non-printed page.

No paper feed Once the problem is resolved,

printing resumes from the first
Paper jam non-printed page.
Exception: If the document
was to be printed in manual
Paper format problem duplex mode, the printing of
the document is cancelled.

The printing of the active

document is cancelled.
Documents waiting to be
Toner empty
printed, however, will print
after the toner cartridge is
replaced.

The machine switches to idle

mode after a timeout (30
seconds by default).
Pause requested The printing of the active
from the spooler document is cancelled.
Documents waiting to be
printed, however, will be
printed.

Once the problem is resolved,

the printing of the document
Loss of USB restarts from the beginning,
connection regardless of the number of
pages already printed before
the connection loss.

Firmware update
Updating the machine firmware requires that the
Companion Suite Pro software be installed on your PC,
and that the PC is connected to the machine (see PC
Features, page 27).

Contact your Dealer to check if firmware updates are

available for your machine.

Then, access the update utility (START > ALL PROGRAMS

> COMPANION SUITE > COMPANION SUITE PRO LL2
> COMPANION - FIRMWARE UPDATE), select the
downloaded file and launch the update.

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SP1100S/Aficio SP1100S

Specifications

8 - Maintenance
Physical specifications

Dimensions: 344 x 447 x 386 mm

Weight: 11.6 kg

Electrical specifications

Power supply (see rating plate): Single phase 220-240 V - 50/60 Hz - 4.5 A
Electric consumption: 10 W typical in powersave
33 W typical in standby
450 W average during printing (900W peak)

Environmental specifications

Operating temperature: 10° C to 27° C [50° F to 80.6° F] with an ambient humidity

included between 15 to 80% (up to 32° C [89.6° F] w ith an
ambient humidity included between 15 to 54%)

Peripheral specifications
Printer
Type: Laser (on normal paper)
Resolution: 600 dpi
Speed: 20 ppm maximuma
Preheating time: 21 sec.
First page out time: 13 sec.
a. Printing speed may vary depending on used operating systems, computer specifications, software applications, paper formats as well
as file types and sizes.

Copier
Type: Autonomous Black and White
Copy speed: 20 ppm maximum
Resolution: 600 dpi
Multiple copies: 99 pages maximum
Zoom range: 25 % to 400 %
Scanner
Type: Colour scanner
Colour depth: 36 bits
Resolution: 600 dpi (optical)
2400 dpi (interpolated)
Software compatibility: TWAIN, WIA
Maximum paper format: Letter
Printing supports
Main paper tray capacity: 250 sheets maximum (60 g/m²), 200 sheets maximum (80 g/m²)
Output tray capacity: 50 sheets
Main tray paper format: A4, A5, Legal, Letter
60 to 105 g/m² paper
Paper format for manual printing: A4, A5, Legal, Letter, B5, exec, A6
52 to 160 g/m² paper
PC connection
Slave USB 2.0 port (PC connection)
Master USB 2.0 port (reader, USB memory key reader)
Operating System: Windows 2000 ≥ SP4, Windows XP x86 ≥ SP1, Windows Vista, Windows 2003 server (for printing
only)
Specifications are subject to changes for improvement without notice.

M049-8651 - 42 -