An Introduction Teaching ESOL One-To-One
An Introduction Teaching ESOL One-To-One
This project and its actions were made possible due to co-financing
by the European Fund for the Integration of Third Country Nationals
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hope that you will find this module useful. For other professional
http://esol.britishcouncil.org/content/teachers/staff-room/
continuing-professional-development
The 2011 Census showed that 1.7% of people in England have either no
or poor spoken English; people who may have been held back by a range
traditional English language classes are not always suited to the people
who need them the most – such as those who are often socially and
economically isolated by their lack of English and who have not engaged
with ESOL classes in the past. Teaching ESOL one-to-one can be a highly
rewarding experience.
The module has been prepared with the aim of supporting the needs of
both an introduction for those working in this context that are new to
and reference to those with some experience of teaching groups but not
We would like to thank Frances Weinreich for her support in producing this
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• While you can work through the module on your own and at
your own pace, you will get greater benefits by working
through it together with colleagues.
• If you are looking at the pdf on your computer you can type
your reflections into the boxes provided, and save your
progress for the next time you return to the module.
• There are links to videos embedded in the activities and
suggested answers for activities at the end of the unit, as
appropriate. There is also list with further reading related to
the content.
Using this module
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Contents 3
literacy 27
Reflection 35
Stage 1: What? 35
Stage 2: So what? 35
Glossary 38
Further reading 39
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Starting points
In Step 1A you will consider the importance of knowing your learner and
his or her background. It contains five learner profiles and activities to get
In Step 1B you will identify factors which influence adults as learners and
gain a set of guidelines to help your learner learn and carry out activities
that will help you empathise with your learner in his or her quest to cope
language needs and decide what his or her priorities are. The section
covers the steps you need to take before you can plan a more definite
programme.
history of migration to the UK and the different reasons that people have
come to the UK. We can look back to the seventeenth century Huguenots -
French Protestants - who left France to find refuge. They were followed
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from the 1880s by east European Jews and during 1914-15 by Belgian
refugees.
Refugees from fascism and Allied services staff in the 1930s and 1940s
were the next significant group to migrate to the UK and people from
the New Commonwealth started arriving from the West Indies in 1948,
homelands.
The 1970s saw the arrival of Ugandan Asians expelled by Idi Amin,
political refugees from Latin America and war refugees from Ethiopia
and Eritrea. Refugees from Vietnam also started arriving in the late
1970s and their numbers increased in the 1980s, along with people
from Africa - Ghana, Sri Lanka, Iran, Pakistan, Somalia, Turkey, Congo
New groups of refugees from Africa arrived in the 1990s from Algeria,
persecution and civil wars, and for the first time since the 1960s, from
When Britain joined the EEC (now EU) in 1973, movement between
member states became possible. Many people have since come to the
The wide range of backgrounds and life experiences that learners have
mean that learners have a wide range of different needs. When working
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important to find out about your learner. Read the following profiles:
with three children, aged seventeen, fifteen and eight. He has lived in the
• Hassan is 43, from Turkey and has lived in the UK for over ten years. He
on building sites and in shops but is not looking for work at the moment.
• Fatima is 39, came from Somalia as an asylum seeker three years ago
and speaks Somali. She is married with seven children, aged between two
and 21. She attended school for 2 years and is not literate in Somali. She
• Lady is 36, from the Democratic Republic of Congo. She has lived in the
UK for four years and is an asylum seeker. She speaks Lingala and a little
French. She attended primary school for five years. She is married and
Wants to be a nurse.
Step 1a
• Phailin is 58, from Thailand, single and has lived in the UK for 10 years.
She has close family members here but little contact with English
speaking people. She suffers from diabetes and sickle cell anaemia. She
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Using the profiles, make a list of questions that would help you to build a
profile of your learner. For example: [Did you] go to school in [learner’s
country]? How many years?
When you are put in touch with your learner, try to compile his or her
profile as fully as you can. Make sure you include in your list of questions
one that will help you find out about your learner’s educational
background as this could be anything from little or no opportunity for
schooling to holding a university degree. Sometimes you can get help
from a family member. Explain why you are asking questions and avoid
an inquisition. (CRE 1985,p22)1
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Learning as adults
An introduction to family learning
This section will help you to identify factors influencing adults as learners
and ways to help your learner to learn. A beginner ESOL learner is not a
your learner will become the ‘teacher’, informing you – the ‘learner’.
progress more.
the end of each session, neatly packaged and retained to be brought out
and so on. Remember that your learner may have a different perspective
cultures.
• As adults, you and your learner have many other responsibilities and
Step 1b
demands on your time and energy. Do not worry if at times your learner
does not give the language lesson the priority you may feel your carefully
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Think about how we usually do this in the UK. In some cultures, asking
vital.
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This activity will prompt you to learn from your own experiences of
learning and to gain some ideas about your role in creating a successful
learning situation.
Think of one successful and one unsuccessful examples of your learning
experience as an adult. Your examples might be leisure activities or
things you have needed to learn. Think about things like your
expectations, who taught you, your relationship with your instructor and
how he or she helped your confidence, the factors that helped and/or
hindered you in making progress and how you felt as you learnt. Use the
chart below if it is helpful.
What I’ve tried to Why I tried How I tried Why I think I was How I felt about
learn as an adult to learn it to learn it successful or the experience
unsuccessful
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This section contains ideas about finding out what language your
learner needs so you can plan a programme. Once you have an outline
for a few weeks you can focus more clearly on each lesson.
When you start teaching ESOL one-to-one, the key questions are ‘What
shall I teach?’ and ‘How do I know what he or she needs?’ Teaching 1-1
(CRE 1985, p41). It is important to find out in which areas your learner
can cope and where he or she experiences difficulty. You both need to
p47)
• ask yourself what kind of English you use in your everyday encounters
• ask your learner in which areas she needs help with English.(CRE 1985,
p40)
When working out what your learner can already do, you could:
• ask your learner if they have a mobile phone or can use a computer
Step 1c
can do
1985, p40)
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After agreeing on the priorities, choose a focus and find out what your
learner already knows so he or she can build on it. (CRE 1985, p40)
The Adult ESOL Core Curriculum details skills which learners may need
http://rwp.excellencegateway.org.uk/resource/Adult+ESOL+Curriculum
+-+Entry+1/pdf/
Resource (p58)
Step 1c
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Think about where you use language and make a list of where you go,
who you speak to and what you listen to. Draw a spidergram illustrating
Now look at Lady’s profile and try to create a spidergram for her areas
of contact. She has a child at school, where else might she need to use
English? What other information will help you build up a fuller picture?
Local shops and services? Does she talk to neighbours? What about her
family situation?
You can use this format with your learner, adding detail over several
shops you ask for things and at the doctor’s, dentist or hospital, you
checklist of all the things your learner may need to do will suggest
card is; tell the time; make appointments; ask for a home visit; talk to
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read surgery times; write down appointment; read surgery notices; fill in
new patient forms. Put a tick, question mark or dash against each item
to indicate how well your learner can cope with each task. Repeat for
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encourage your learner to speak and some of the tools that are available
to you and your learner to use. Visual aids and props are both essential
In Step 2B you will see a key learning technique that will help your learner
language and you will learn how to devise drills to help your learner do
In Step 2C you will learn how to bring the real world into the learning
conversations that he or she would like to be able to have in real life. Role
learning activity.
You will know from your learner’s priority areas of contact that there is a
Step 2
lot of ground to cover. So Step 2 is about also pacing yourselves and the
learning to ensure that the learner has ample opportunity to practise new
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aspects.
You will also look at how to help your learner with pronunciation.
language? You may not be able to assess until later on how important it is
prefer to retain the accent from their first language if they see it as closely
Since language is learned for use in the real world, what better way to
prepare your learner than with real life situations related to your learner’s
priority areas of contact? Using role play, you will gain an insight into how
to give your learner the best chance of success using the new language in
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It is likely that your learner knows some language already and this is the
Visual aids provide a stimulus for conversation and are essential. The
Home Tutor Handbook suggests that at your first meeting you take some
images and real objects which you can use to break the ice, such as
photos of family and friends, local shops and visitor attractions, the
The Home Tutor Handbook also suggests visiting a place together (such
motivating experiences and can provide the context for several hours of
interrupts fluency and can dent learner confidence. Instead, let your
Also there will be silences. You are also more likely to notice these than
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enough time and space to process new language and you may see that
what can feel like an awkward silence for you could actually enable the
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Think about the photos or images or props (realia) you would take to
your first meeting with a learner. What or who would they depict? Would
you show hard copies or electronic versions? How much are you willing
to share about yourself?
Think about the local area where your learner lives. How well do you know
it? Perhaps you live in the same area and use some of the same local
facilities. You will already know the places where your learner wants to
communicate in English. Can you anticipate places your learner does not
know but that may be of interest to him or her?
Consider a visit to the local supermarket. Jot down your ideas about what
language you would be able to work on during and after the visit. When
you have finished, check the suggested solutions.
Now make a list of places that you think it would be valuable for your
Step 2a
learner to visit with you. For example, an everyday place could be a local
market or doctor’s surgery (to make an appointment) and a less well-
known place might be a visitor attraction. Choose a place from your list
and jot down the key points from which to develop an outline for your
lesson.
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Rather than moving through the tasks quickly, more can be gained by
extending them. Repetition of target language is a key factor in learning.
Language drills, although highly controlled, encourage speaking and are
necessary in language learning. The learner needs to listen several times
to the new language item, repeat it and then try it out. Make drills mean-
ingful and relevant to your learner. What follows are five different ways of
drilling language.
• In a listening drill, break the dialogue down into small sections. Let the
learner listen several times to a new phrase: ‘Can I have a kilo of onions,
please?’
• A simple repetition drill - you say the phrase several times for your
learner to repeat each time. The learner will need plenty of practice to
get the word order, pronunciation and intonation right and develop a
degree of fluency.
• In a question and answer drill, ask a question several times changing one
word and the learner answers it. ‘Do you like aubergines?’ ‘Yes, I do.’
Step 2b
Now you can see how the learner can build confidence and fluency in the
new language through repetition and extension of a task.
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• a listening drill
• a simple repetition drill
• a repetition drill
• a substitution drill (or picture drill)
• a question and answer drill
http://esol.britishcouncil.org/content/learners/skills/pronunciation
You can access a video clip for all the sounds of English at:
http://www.bbc.co.uk/worldservice/learningenglish/grammar/
Step 2b
pron/sounds/
Watch video
Think about your learner. Can you identify which sounds he or she
finds difficult to say? Would you show your learner the video or use it
to inform you how to teach pronunciation of individual sounds?
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Role play can be used for practising functional language for a wide range
possible. This includes using props (or pictures) and rearranging furniture
and of course you and your learner acting out roles of other people in a
Explain to your learner what you are going to do. For example, after
working on language for ordering food at a cafe you may feel this would
be a good scenario for a role play. You should plan the structure of the
role play. Introduce and practise any new phrases needed. Allow your
or she says something you do not expect. Consider which roles are most
• You could act out several short role plays to illustrate the same situation
• Extend the role play to slightly different but related situations, such as
• Follow the role play through to its natural conclusion and discourage
your learner from asking for your help during the role play, though offer
• Afterwards share feedback with your learner. Even with only a little
Step 2c
English, you can elicit some reaction. (Did he or she find it fun, useful, like
or dislike it? Talk about what went well and highlight any key errors of
Recording the role play might help you both in sharing feedback.
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Activity 1
Think about how you would set up the role play for ordering in a cafe.
What props would you use? Jot down your ideas before you check the
solutions page.
Activity 2
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• How can I help the learner to gain confidence in reading and writing
skills?
In Step 3a, you will find out about an approach to teaching basic literacy
to adult ESOL learners who have little previous experience reading and
puts the learner at the centre of his or her learning. Although it is more
often used to develop reading and writing skills, it also encourages the
learner to speak more and helps develop all the four language skills of
strategies and apply reading skills to English texts if they already have
some basic literacy skills. You will learn about ways to develop tasks to
Supporting your learner to write a text is the focus of Step 3c. You will
consider a variety of ways to help the learner develop his or her ideas
about what to write about and how to organise a text. You will also see
Step 3
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In this step, just as in the previous ones, you will notice activities to extend
the learning to give your learner time to process the new language skills
learning and practice. Your learner is unlikely to find repetition too slow or
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which uses the learner’s own words. The teacher stimulates conversation
with the learner about a topic he or she is familiar with and then scribes
the learner’s own words to build up a text to use for teaching reading and
writing. This approach can be very effective with individual beginner- level
learners using very simple texts (of 15 - 25 words) and can also be used
This approach centres on using the learners own words and experiences
and expand the learner’s language skills involving all the four language
skills.
This approach is ideal for teaching one-to-one, and since the language is
generated by the learner, the level of vocabulary and grammar used are
The approach works well with learners who have only a basic level of
particularly useful for learners whose speaking skills are stronger than
their writing skills. It puts the learner at the centre of a variety of activities
which can also be used selectively in other lessons where the language
Step 3a
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Click on the link below and watch the video clip, showing a teacher
using the language experience approach with a Somali student. In the
lesson you are going to see, the teacher and learner go through a
number of stages together. As you watch, write down each activity in
https://esol.britishcouncil.org/content/teachers/staff-
room/continuing-professional- development/language-experience
Watch the video again. What are some of the problems the learner is
having and how the tutor is helping her. What can the student do now
that they could not do before? Write down your thoughts before you
read the comments in Step 3b.
Step 3a
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of the world to understand it. While reading, learners draw on their own
background informs how we see the world, for example what is a good film
is different for a Bollywood film fan and a Hollywood film fan. This
reinforces the importance of choosing a text that the learner can relate to
at some level.
There is general agreement on the value of using texts that will interest
and motivate learners to read and to learn specific reading skills and
strategies. Ask your learner or review what he or she reads in his or her
reading:
• skimming a whole text to get the gist of it within a short time limit
features
such as:
(visual/layout).
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Click on the link below and listen to and read a short account of a special
day out in London:
http://esol.britishcouncil.org/content/learners/skills/reading/unforgettable
-event
Listen As you will see, interactive exercises accompany this text. But before you
look at these, think of three questions you could set for the learner to
practise skimming, scanning and reading for detail.
Check the solutions page to see if your thoughts match the suggestions.
Click on one or both of the following links and look for an example of a
Skills for Life ESOL Entry 1 reading sample exam paper
Read http://www.cambridgeenglish.org/exams/skills-for-life/
http://www.trinitycollege.com/
Read
Your thoughts
Do you think the texts used would interest your learner? Why/why not?
Can you think of a text that your learner is more likely to relate to? What
Step 3b
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Once you have selected a text to use with your learner think about the
following points:
• How would you teach (or pre-teach) new vocabulary in the text?
• How would you check whether your learner has understood it?
• After doing online exercises (or doing them offline), how could you use
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Content
You can use activities based on other skills to help learners think about
• A role play
You can also use prompts to give ideas for writing such as:
• pictures
One of the important things to bear in mind with regard to content is that
writing tasks are more beneficial for the learner if they reflect real-life and
an invitation.
Form
Step 3c
Guidance in the form of writing includes where to put the address, punc-
tuation, style and so on. A model text can be provided to show the content
is organised. You may want to use an authentic text (such as a real letter,
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email, invitation, etc) or one that has been adapted for learners, such as a
text from an textbook or ESOL website. You may also want to write or
Use your model text to demonstrate other features that learners can
You have seen some of the ways to practice key features of text in step
on.
Step 3c
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A writing frame is a very effective way to support and build your learner’s
confidence in this skill. Click on the following link and download worksheet
3 of this resource to see an example of one:
http://esol.britishcouncil.org/teaching-beginners/writing-
about-yourself-and-family
Resource
Now try to create a writing frame about the city/town/village where your
learner lives.
Step 3c
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In this module you have considered teaching ESOL one-to-one. Now spend
Stage 1: What?
• the reasons that one-to-one classes are suitable for some learners
Stage 2: So what?
Reflect by considering your thoughts and feelings about the content in the
Have there been any changes in your thinking about planning one-to-one
teaching sessions?
How will what you have learnt affect the people you teach?
How can you apply what you have learnt in this module to your own
teaching context?
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Step 1
Your suggestions may include people who have a very low income
For example, you might be drawn to someone with whom you have
something in common and feel that this would help him or her and
promote good rapport. This could include knowing his or her language,
Step 2
price per item and working out prices according to weight; asking where
things are – where is/are the ..; prepositions of place and countable and
You could also pick up in store leaflets to use for reading and writing
skills.
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Furniture arranged in cafe style, menus, a note pad for taking orders,
money.
Step 3
2. Transcribe some of the things the learner says, and read aloud
as you write.
3. Promptthelearnertoreadthewholetext,pointingtothewords
sentences
8. Invitethelearnertoreconstructthewholetext
letters and full stops, read a text, pronounce words correctly (courgette),
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Authentic text This is something that has been written for native speakers
and has not been enlarged, adapted or changed in any way. What matters
when using an authentic text is not the level of the language used, but the
can help our learner to guess the meaning of new words from its context
Elicit This means to draw out words from the student and is central to
on the internet.
Language function Selecting the grammar focus based on the reason for
you like to express an offering or inviting; or you should for giving advice.
Glossary
Realia real objects including authentic texts brought into the lesson to aid
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Play Games with English 1, Colin Granger and John Plumb, Heinemann,
1993. For activities to extend learning.
Teaching Adult ESOL – Principles and practice, Ed Anne Paton and Meryl
Further reading and websites
http://www.trinitycollege.com
To see examples of past exam papers of what a beginner ESOL learner
might achieve after having had some English tuition. Look for level E1
papers.
www.esolcourses.com
To encourage learners to develop a habit of self-study and practise using
a digital interface
https://esol.britishcouncil.org/content/learners/skills/pronunciation
To help ESOL learners which they often find difficult
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http://www.bbc.co.uk/worldservice/learningenglish/grammar/pron/sounds/
For practice with any of the 44 sounds of English
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