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Call Center - Work Hours

Call center representatives work different shifts including day, evening, and overnight hours. During their shifts, representatives take customer calls to provide assistance or information. Representatives must be prepared to handle a variety of customer needs and questions during their scheduled work times.

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Alan Ramírez
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45 views

Call Center - Work Hours

Call center representatives work different shifts including day, evening, and overnight hours. During their shifts, representatives take customer calls to provide assistance or information. Representatives must be prepared to handle a variety of customer needs and questions during their scheduled work times.

Uploaded by

Alan Ramírez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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CALL CENTER

Work Hours
GET READY

• 1. What are some different office shifts?

• 2. What do representatives take during shifts?


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