SERVICE MANUAL

MODELS:
GBC GLS28, GLX20, GLM11, GLHS9
REXEL RLS28, RLX20, RLM11, RLSM9
(2008.12.18)
© 2008 All Rights Reserved

No part of this publication

may be reproduced in any
form without expressed
written permission from

Electronically Printed
and Designed in the USA.
 Table of Contents

INTRODUCTION 1

SPECIFICATIONS 2
INSTALLATION

TROUBLESHOOTING 3-7

DISASSEMBLY/ADJUSTMENTS 8-9

MAINTENANCE

10.0 SPECIAL INSTRUCTIONS

 Introduction
Introduction 11

a a
g g

e e
d d
f f

b b

c c

Models: GBC GLS28, GLX20 / REXEL RLS28, RLX20 Models: GBC GLM11, GLHS9 / REXEL RLM11, RLSM9

a Indicator Panel
b Door for Bin
c Wheels
d Power On Button
e Auto Feed Button
f Reverse Button
g CD Slot

1 2 3 4

Illuminated Panel

1 Power On
2 Shredder not OK
3 Door Open
4 Bin Full
 Specifications 2

Specifications
Models GLS28 GLX20

Sheet Capacity - 28 sheets 20 sheets

Duty Cycle - Continuous operation Continuous operation

Volts / Hz 120V AC / 60Hz 120V AC / 60Hz

Amperage 8.0 A 10.0 A

Models GLM11 GLHS9

Sheet Capacity - 11 sheets 9 sheets

Duty Cycle - Continuous operation Continuous operation

Volts / Hz 120V AC / 60Hz 120V AC / 60Hz

Amperage 10.0 A 8.0 A

Specifications
Models RLS28 RLX20

Sheet Capacity - 28 sheets 20 sheets

Duty Cycle - Continuous operation Continuous operation

Volts / Hz 230-240V AC / 50Hz 230-240V AC / 50Hz

Amperage 6.0A 7.0A

Models RLM11 RLSM9

Sheet Capacity - 11 sheets 9 sheets

Duty Cycle - Continuous operation Continuous operation

Volts / Hz 230-240V AC / 50Hz 230-240V AC / 50Hz

Amperage 5.0A 5.0A

 5.0 TTroubleshooting 8
3

Mechanical Operation

The shredder uses two rotating cutting shafts, Bag Full Flap Switch - The flap switch is a normally
which are driven by an electrical motor to shred open switch actuated by the bag full flap. When the
paper. shred bag becomes full of shredded material, the
bag full flap is pushed back and power is then
Electrical Operation removed from the motor circuit.

When the center power on switch is pressed, Paper Sensors - Located in the throat area consist-
all the LED warning symbols on the indicator ing of two components, the emitter and receiver.
The shredder will now
be in standby mode and the “Power-on” symbol Emitter - The infrared light beam from the light emit-
on the indicator panel will be illuminated amber. ting diode is sensed by the receiver to activate/deac-
When the shredder is in standby mode and the the tivate the control board.
cabinet door is opend,the normally closed door
adjar micro switch is opened and prevents power to Receiver - The receiver is a light activated diode,
the motor until the door is closed.. When the bag full which works in conjunction with the emitter to acti-
sensor is triggered, the bag full icon will illuminate. vate/deactivate the control board.
The control board will then disable the motor circuit
until the shredder bag is either cleared or emptied. Testing Electrical Components

When the shredder is severely loaded down, the WARNING!

control board will illuminate red and disable the Always disconnect the power cord from receptacle
motor circuit. before making continuity or resistance tests.

Electrical Components Switches

Set meter to read resistance. Check switches for
Motor - Thermally protected motor designed for continuity from common to closed contacts and
continous operation. ity from common to the open contact.

Capacitor - AC motor run capacitor. Emitter - Set meter to the diode setting. Disconnect
emitters from the control board. With the positive
Power on/Auto feed on switch - The Power on meter probe on the emitter wire and the negative
/Auto feed on switch, when depressed, connects meter probe on the black-stripped emitter wire,
the hot and neutral circuits to electrical components check for approximately .639 ohms. Reverse the
of the shredder. meter leads and should be read.

Door ajar, Machine head safety switch - The safety Receiver - Set meter to read 20M ohms. Disconnect
switch is a normally open micro switch which is the receiver from the control board. With the positive
actuated by a trigger located inside of the cabinet door. meter probe on the receiver wire and the negative
The switch is normally closed when the door is meter probe on the receiver wire check for app-
closed and when the machine head is installed on the roximately 4.62 Mega ohms under normal room
cabinet. light. The resistance will increase when blocked.
Reverse the meter leads and should be read.
 5.0 TTroubleshooting 4

General Troubleshooting Troubleshooting Chart

Malfunction corrections are based on visual obser- The troubleshooting guide chart that follows is
vations made by the operator. The causes of the arranged in order of the normal operational
malfunctions are isolated by the symptom of the sequence. When a malfunction occurs, read down
malfunction and noting at which point in the operat- the SYMPTOM column until you the appropri-
ing cycle the malfunction occurred. Malfunctions ate description for your symptom. Read the corre-
may be pinpointed to a defective electrical compo- sponding PROBABLE CAUSE, then perform the
nent or mechanical part by referring to the recommended procedure in the CORRECTIVE
Principles of Operation, the troubleshooting guide ACTION column. When replacing electrical compo-
and the wiring diagram. nents that have push on terminals, label the electri-
cal leads that were removed, to facilitate reconnect
ing them. Refer to the wiring diagram on page 6
to resolve any wiring di culties that may occur.

WARNING!
Always unplug the shredder to avoid possible elec-
trical shock hazard before attempting to perform
any repairs.
 5.0 Troubleshooting 5

Shredder Does Not Power Cord Disconnected. Connect Power Cord

Operate, No Indication Of
Power Power switch Defective Replace Power Switch
Main Board Defective Replace Main Board

Shredder Does Not Shredder Head Not Reposition Shredder Head

Operate, With Indication Installed Properly
Of Power Present
Cabinet Door Open Close Door

Shred Bag Full Empty Bag

Motor Thermal Cut Allow Motor To Cool

Triggered

Door Switch Defective Replace Door Switch

Shredder Does Not Defective Capacitor Replace Capacitor

Operate, (When Paper Is
Present In The Throat) Motor Defective Check Motor Input Voltage
Replace Motor If Necessary

Emitter/Receiver Defective Replace If Necessary

Main Board Defective Replace If Necessary

Shredder Runs Dust Or Scratch On Clean Or Replace

Continuously Emitter/Receiver

Defective Control Board Replace If Necessary

Emitter/Receiver Defective Replace If Necessary

Sheet Capacity
Diminished Dry Blades Lubricate Cutters

Dull Cutters Replace Cutters

Worn Bearings Replace Bearings

 Troubleshooting 6

Power SW(PUSH) 16A/250VAC Auto-Forward LED4 LED3 LED2 LED1

SW5
S1

SW6
standy by(flash GREEN)&auto(GREEN)
Reverse JAM&REVERSE(RED) Bin OPEN(RED) Bin Full(red)

panel board

1
2

1
2
3
4
5
6
7
8
JA1
CON3
8PIN/2.0

POWER1
5.08MM
CON2
8PIN/2.0
PCB box
Power SW
AC POWER1
NEUT

2
1

8
7
6
5
4
3
2
1
JA1
GND
2
1
LINE

AC POWER CORD
DOOR SW1

SW2 NO
COMMON 3
NC 2
1
Main Board
MOTOR CAP

C
Paper Trigger
DOOR SAFETY SW Incept
Emitter EMITTER
1 Photo LED

E
2
2
1 2.0mm/2p
M1
MOTOR CONNECTOR
2

1
2
TS1 3 Paper Trigger receiver
3
4
5
1
5.08/5P 2
1

2.5mm/2p

INDUCTION MOTOR
CN1
4
3
2
1

BIN2A1
1
2
3

2
1
BIN1A1
3P-2.0
2.5MM/4P 2P/2.0MM

Bin Full
detection
CD Detection
sensor SW4 NO
COMMON
E C NC
BIN FULL SW
Incept

EMITTER

Binfull Trigger
C

Photo LED
Incept Photo
EMITTER
Photo LED sensor(#5)
E
 Troubleshooting 7

Reverse
5V SW
UB1 MOC3063
R17 6 1
Reverse 1K 1/4W
R18

2
3 5 2 R19
47/0.5W QA1 470 1/4W

1
TMG16C80 U4B
TC0 C5 R21 4
USE INFR DETECT MOTOR SPEED TO JAM
3 4 3 Reverse
MOTOR1 0.01U/250VAC 1K 1/4W
JA2 R12
5V SW
1 10k 1/8w
Line SW
2 Line SW
3 QA1,QA2 TMG25C60
1 D3
4 NEUTRAL QA1,QA2 TMG16C80 R24
5 2 IR 10K 1/8W U4D
3.96MM (3-1)PIN 5V SW 1N4148 74HC14
JAM1B1
5.08/5P MOTORCAP1 UB2 MOC3063
TO INDUCTOR MOTOR R23 6 1 9 8
1
Forward 1K 1/4W 2 C7
R25 U4C Motor jam
2

TRAN 3
Forward 0.1U/50V
R27
3 5 2 R26 6 5 E C 3P-2.0MM 5V SW
47/0.5W Forward
QA2 470 1/4W PHOTO JAM DETECT 頻? 120HZ
2.2K 1/8W
1

TMG16C80
C8 R28 4 3 R29
0.01U/250VAC 1K 1/4W 74HC14_2 R14
560 1/8W
10k 1/8w
Line SW
JAM-1A1
5V QA5 SS8550 5VSW
1
2
3
R13 5VSW

10K 1/8W
R20
R40 22K/1W
1k 1/8W R41
C12 SW2 NO TCO R40 51K/1W 4.7K 1/8W U4A TCO detection
R11 D5 COMMON
Q11 R40 5VSW 5V SW
+

Timmer NC D8 5VSW
1.5K 1/8W + 1N4148 1 2 R31 51K/1W
51K/ 1W

1
SC1815 10UF/25V 1N4007 R31 100K/0.5W
C10 door Open R32
R22 R30 DOOR SAFETY SW C14 R33
4.7UF/25V D7
74HC14

8
47K 1/8W 1K 1/8W 0.1U/50V 1N4004 47K 1/8W 10K 1/8W
NEUTRAL U25 U3B
R31 5 +
EL-817 周期2ｍS

2
Line SW 100K 1/2W 7
F1 T15A/250VAC 6 -
TCO SIG
F1 T10A/250VAC C11 REF 3V
NEUTRAL U26

4
EL-817 LM393
F1 0.1U/50V
T10A,250VAC(NORMAL) C19 3.5UF/250V
C19 2.0UF/400V
R37
Power OUT
CY1
470K 1/2W U6 5V
472/400V D9 7805 TO-220
Power IN
3 I O 1
2

C19
+ C24
G

V1 IN4004
2UF/400V
0.47uF/275V C13
LINE

D16 D18
2

JA1 MOV 270V +

AC POWER CORD CX1 IN4004 IN4004 220UF/16V
220UF/35V C27
1

R35 470k/0.5W R42 C25 C26

GND D17 0.1U/50V 0.1U/50V

CY2 22UF/50V
220k 1/2W
IN4004 Title
NEUT

472/400V Large Office Shredder Main Board Motor Control Block

NEUTRAL C25 33UF/50V Size Document Number Rev

Input :USA:AC108Vac-132Vac/60Hz C25 22UF/50V R&C POWER SUPPLY Control Motor V1

Input:EU:AC207Vac-254Vac/50Hz Date: Monday, October 27, 2008 Sheet 2 of 6

 Troubleshooting 8

Necessary Tools

1. Adjustable wrench Engine Assy. (Cutting Head Assy.) Removal

2. #2 Phillips Screwdriver

Disassembly of the shredder is described in the following steps.

1
Top Housing Removal

1. Remove the six phillip head screws that secure the main pcb
box to the bottom base.
2 2 2. Remove pcb box front cover. Unplug and label all wires from
2 main pcb box.

WARNING!
Disconnect the unit from the receptacle before performing
any disassembly procedures.

1.Unplug the power cord from the outlet power supply.

2.Open cabinet door and remove the 3 phillip head screws that
secure shredder top cover to cabinet base.
3.Remove the 4 phillip head screws from the back side of the
shredder which secures top cover to cabinet base.
4. Lift top cover. Remove and label the 3 cables from control
panel.
3
3. Open cabinet door and remove the four (14 mm) hex nuts and
two wing nuts from the bottom base of engine (cutting head).
4. Carefully lift out engine ( cutting head ) assy and place
3 place on your work area.
3
 5.0 Troubleshooting
9

Gear Box Removal External Cleaning

Make sure you disconnect the shredder from its power source
before cleaning. The cover and cabinet may be cleaned with
3 a soft cloth moistened with a mild detergent and warm water.
Do not use chemical cleaners or solvents as these may have
a harmful e ect. Use detergent sparingly to avoid contact with
electronic components.

Inspection
Whenever the cover has been removed for corrective mainte-
nance, visually inspect for defects such as loose screws or
nuts, damaged wire insulation, loose terminals, etc. Correct
any defects before returning the shredder into service.
2
1

1. Remove the six phillips screws from the gear box cover.
2. Remove the two 14mm bolts.
3. Remove the two phillips screws from the encoder housing.
4. Remove gearbox cover.

Motor Removal

1. Remove large double drive gear.

2. Remove small double drive gear.

3. Remove the Four phillip screws.

4. Remove the two 14mm bolts.
5. Remove support bar and replace motor.
Full Circle Service
TM

10303 80th Avenue

12/18/08
Pleasant Praire, Wi 53158