JEFFREY POMERANTZ

Founder & Chief Product Officer [email protected]

Proximal Design Labs proximal.design
Raleigh, NC [email protected]
jeffrey.pomerantz.name

Professional Experience

2020 – Present Founder & Chief Product Officer, Proximal Design Labs

2010 – Present Program Evaluation Consultant

2018 – 2022 Associate Professor of Practice

SLIS Online Program Coordinator
2018 Visiting Professor
School of Library & Information Science
Simmons University

2016 – 2017 Senior Researcher

EDUCAUSE Center for Analysis and Research

2017 – 2018 Adjunct Professor

School of Information Sciences
University of Tennessee, Knoxville

2014 – 2015 Adjunct Faculty

2013 – 2014 Visiting Professor
Information School
University of Washington

2014 – 2015 Lehrbeauftragte (Lecturer)

Institut für Bibliotheks und Informationswissenschaft
(Department of Library and Information Science)
Humboldt-Universität zu Berlin (Humboldt University, Berlin)

2014 Adjunct Faculty

School of Library and Information Studies
University of Wisconsin – Madison

2014 – 2015 Adjunct Instructor

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Jeffrey Pomerantz
 2009 – 2014 Associate Professor (tenured)
2010 – 2013 Director of Undergraduate Studies
2009 – 2013 Field Experience Director
2003 – 2009 Assistant Professor
School of Information and Library Science
University of North Carolina at Chapel Hill

1997 – 1998 Technical Coordinator of Microcomputer Labs

Simmons College Libraries

1995 – 1997 Manager of Information Technology

Graduate School of Library & Information Science, Simmons College

1993 – 1995 Software Analyst

Segue Software, Inc.

1990 – 1991 Software Analyst

Index Technologies, Inc.

Education

Ph.D. in 2003 School of Information Studies

Information Syracuse University
Transfer Dissertation Title: “Question Taxonomies for
Digital Reference”
Advisor: Elizabeth D. Liddy

M.S. (L.I.S.) 1997 Graduate School of Library & Information Science

Simmons College

B.A. in 1993 Department of Communication

Communication University of Massachusetts at Amherst

Publications

Books

Pomerantz, J., & Griffey, J. (forthcoming 2025). Standards. Cambridge, MA: MIT Press.

Pomerantz, J. (2015). Metadata. Cambridge, MA: MIT Press.

Translated into: Chinese (simplified), Italian, Korean

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Lankes, R. D., McClure, C. R., Gross, M., & Pomerantz, J. (Eds.). (2003). Implementing
Digital Reference Services: Setting Standards and Making it Real. New York: Neal-
Schuman Publishers, Inc.

Reprinted as:
Lankes, R. D., McClure, C. R., Gross, M., & Pomerantz, J. (Eds.). (2003).
Implementing Digital Reference Services: Setting Standards and Making it Real.
London: Facet Publishing.

Research Reports and White Papers

Pomerantz, Jeffrey. Extending XR across Campus: Year 2 of the EDUCAUSE/HP Campus

of the Future Project. ECAR research report. Louisville, CO: EDUCAUSE, March 2020.

Pomerantz, Jeffrey. XR for Teaching and Learning: Year 2 of the EDUCAUSE/HP

Campus of the Future Project. ECAR research report. Louisville, CO: EDUCAUSE,
October 2019.

Bryan Alexander, Kevin Ashford-Rowe, Noreen Barajas-Murphy, Gregory Dobbin,

Jessica Knott, Mark McCormack, Jeffrey Pomerantz, Ryan Seilhamer, and Nicole Weber.
EDUCAUSE Horizon Report: 2019 Higher Education Edition. Louisville, CO:
EDUCAUSE, 2019.

Samantha Adams Becker, Malcolm Brown, Eden Dahlstrom, Annie Davis, Kristi DePaul,
Veronica Diaz, and Jeffrey Pomerantz. NMC Horizon Report: 2018 Higher Education
Edition. Louisville, CO: EDUCAUSE, 2018.

Pomerantz, Jeffrey. Learning in Three Dimensions: Report on the EDUCAUSE/HP

Campus of the Future Project. ECAR research report. Louisville, CO: EDUCAUSE,
August 2018.

Pomerantz, Jeffrey, Malcolm Brown, and D. Christopher Brooks. Foundations for a Next
Generation Digital Learning Environment: Faculty, Students, and the LMS. Research
report. Louisville, CO: ECAR, January 2018.

Brooks, D. Christopher, and Jeffrey Pomerantz. ECAR Study of Undergraduate Students

and Information Technology, 2017. Research report. Louisville, CO: ECAR, October
2017.

Pomerantz, Jeffrey, and D. Christopher Brooks. ECAR Study of Faculty and Information
Technology, 2017. Research report. Louisville, CO: ECAR, October 2017.

Pomerantz, Jeffrey. IT Leadership in Higher Education, 2016: The Chief Data Officer.
Research report. Louisville, CO: ECAR, August 2017.

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Pomerantz, Jeffrey, and Joanna Grama. IT Leadership in Higher Education, 2016: The
Chief Information Security Officer. Research report. Louisville, CO: ECAR, June 2017.

Pomerantz, Jeffrey. IT Leadership in Higher Education, 2016: The Enterprise Architect.

Research report. Louisville, CO: ECAR, April 2017.

Pomerantz, Jeffrey. IT Leadership in Higher Education, 2016: The Chief Information

Officer. Research report. Louisville, CO: ECAR, March 2017.

Wetzel, Karen A., and Jeffrey Pomerantz. Organizational Models for IT Service Delivery
and the Evolving IT Organization. Research report. Louisville, CO: ECAR, August 2016.
https://library.educause.edu/resources/2016/8/organizational-models-for-it-service-
delivery-and-the-evolving-it-organization

Pomerantz, Jeffrey, and D. Christopher Brooks. The Higher Education IT Workforce

Landscape, 2016. Research report. Louisville, CO: ECAR, April 2016.
https://library.educause.edu/resources/2016/4/the-higher-education-it-workforce-
landscape-report-2016

Wisser, K., & Pomerantz, J. (2009). Final Report to the Pettigrew Regional Library on
Development of a Planning Grant Application for Submission to NC ECHO. Plymouth,
NC: Pettigrew Regional Library.

Pomerantz, J., Choemprayong, S., Griffiths, J.-M., & King, D. W. (2008).

InterConnections: The IMLS Study on the Use of Libraries, Museums and the Internet.
Characteristics of Information Needs. Washington, DC: Institute of Museum and Library
Services. www.interconnectionsreport.org

Pomerantz, J., & Eakin, L. (2007). The Return on Investment of Collaborative Virtual
Reference Service. Dublin, OH: OCLC Online Computer Library Center, Inc.
www.oclc.org/research/grants/awarded.htm

Pomerantz, J., Hank, C., & McClure, C. R. (2007). Program Evaluation of the Library
Services and Technology Act Plan for Implementation in North Carolina, 2003-2007.
Raleigh, NC: State Library of North Carolina.
statelibrary.dcr.state.nc.us/lsta/LSTA_Eval_Report_2007.pdf

Pomerantz, J., & Blouin, B. (2005). Valuing Non-traditional Vehicles of Scholarship.

Chapel Hill, NC: University of North Carolina at Chapel Hill.
www.unc.edu/scholcomdig/whitepapers/

Pomerantz, J., Luo, L., & McClure, C. R. (2005). NCknows Evaluation: Final Report.
Raleigh, NC: State Library of North Carolina. www.ils.unc.edu/~jpom/ncknows/

Pomerantz, J., & Stutzman, F. (2004). Lyceum: A Blogsphere for Library Reference
(Technical Report No. TR-2004-02). Chapel Hill, NC: University of North Carolina at

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Chapel Hill School of Information and Library Science. sils.unc.edu/research/publications/
reports/TR-2004-02.pdf

Silverstein, J., Pomerantz, J., & Lankes, R. D. (2000). An Online Referral Tool for the
Department of Education: Meeting Customer Needs. Washington DC: U.S. Department of
Education, Front Line Forum.

Refereed Journal Articles

Pomerantz, J. (2018). Orphan MOOCs and the Digital Dark Ages. Hybrid Pedagogy.

Pomerantz, J. (2017). The Career Trajectories and Skills of Higher Education IT

Workforce Leadership. European Journal of Higher Education IT, 2017(1).

Oh, S., Yang, S., Pomerantz, J. P., Wildemuth, B. M., & Fox, E. A. (2016). Results of a
Digital Library Curriculum Field Test. International Journal on Digital Libraries, 17(4),
273–286.

Pomerantz, J., & Peek, R. (2016). Fifty Shades of Open. First Monday, 21(5).

Greene, J., Oswald, C., & Pomerantz, J. (2015). Predictors of Retention and Achievement
in a Massive Open Online Course. American Educational Research Journal, 52(5), 925-
955.

Pomerantz, J., Hank, C., & Sugimoto, C. R. (2015). The State of Social Media Policies in
Higher Education. PLOS ONE, 10(5).

Sugimoto, C. R., Hank, C., Bowman, T., & Pomerantz, J. (2015). Friend or faculty: Social
networking sites, dual relationships, and context collapse in higher education. First
Monday, 20(3).

Hank, C., Sugimoto, C. R., Tsou, A., & Pomerantz, J. (2014). Faculty and student
interactions via Facebook: Policies, preferences, and practices. it – Information
Technology, 56(5), 216-223.

Pomerantz, J., & Harvey, D. (unpublished). Preparing Students to Serve as Liaison

Librarians.

Pomerantz, J. (2011). Identifying Reusable Resources in Digital Reference Responses.

Reference & User Services Quarterly, 50(4), 366-378.

Pomerantz, J., Abbas, J., & Mostafa, J. (2009). Teaching Digital Library Concepts Using
Digital Library Applications. International Journal on Digital Libraries, 10(1), 1-13.

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Eakin, L., & Pomerantz, J. (2009). Virtual Reference, Real Money: Modeling Costs in
Virtual Reference Services. portal: Libraries and the Academy, 9(1), 133-164.

Pomerantz, J. (2008). Digital (Library Services) and (Digital Library) Services. Journal of
Digital Information, 9(2).

Pomerantz, J., Mon, L., & McClure, C. R. (2008). Evaluating Remote Reference Service:
A Practical Guide to Problems and Solutions. portal: Libraries and the Academy, 8(1), 15-
30.

Pomerantz, J., & Marchionini, G. (2007). The Digital Library as Place. Journal of
Documentation, 63(4), 505-533.

Pomerantz, J. (2006). Collaboration as the Norm in Reference Work. Reference & User
Services Quarterly, 46(1), 45-55.

Pomerantz, J., & Luo, L. (2006). Motivations and Uses: Evaluating Virtual Reference
Service from the Users’ Perspective. Library & Information Science Research, 28(3), 350-
373.

Pomerantz, J. (2006). Google Scholar and 100 Percent Availability of Information.

Information Technology and Libraries, 25(2), 52-56.

Pomerantz, J., & Stutzman, F. (2006). Collaborative Reference Work in the Blogosphere.
Reference Services Review, 34(2), 200-212.

Pomerantz, J., Luo, L., & McClure, C. R. (2006). Peer Review of Chat Reference
Transcripts: Approaches and Strategies. Library & Information Science Research, 28(1),
24-48.

Pomerantz, J. (2005). A Conceptual Framework and Open Research Questions for Chat-
based Reference Service. Journal of the American Society for Information Science and
Technology, 56(12), 1288-1302.

Pomerantz, J. (2005). A Linguistic Analysis of Question Taxonomies. Journal of the

American Society for Information Science and Technology. 56(7), 715-728.

Lavender, K., Nicholson, S., & Pomerantz, J. (2005). Building Bridges for Collaborative
Digital Reference between Libraries and Museums through an Examination of Reference
in Special Collections. Journal of Academic Librarianship, 31(2), 106-118.

Pomerantz, J. (2004). Factors Influencing Digital Reference Triage: A Think-Aloud Study.

The Library Quarterly, 74(3), 235-264.

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Pomerantz, J., Nicholson, S., Belanger, Y., & Lankes, R. D. (2004). The Current State of
Digital Reference: Validation of a General Digital Reference Model through a Survey of
Digital Reference Services. Information Processing & Management, 40(2), 347-363.

Pomerantz, J., Nicholson, S., & Lankes, R. D. (2003). Digital Reference Triage: Factors
Influencing Question Routing and Assignment. The Library Quarterly, 73(2), 103-120.

Peek, R., Pomerantz, J., & Paling, S. (1998). The Traditional Scholarly Journal Publishers
Legitimize the Web. Journal of the American Society for Information Science, 49(11), 983-
989.

Refereed Book Chapters and Monographs

Pomerantz, J. (forthcoming). Telemetry for Student Assessment in Virtual Reality

Experiences. In: D. Mizza & M. McCormack (Eds.), Adopting Virtual Reality in Inclusive
Higher Education: Research-Based Principles for Design and Instruction. CITY:
Routledge.

Yang, S., Oh, S., Wildemuth, B., Pomerantz, J. P., & Fox, E. A. (2011). Educational
Resource Development for Information Retrieval in a Digital Libraries Context. In
Efthimiadis, E. N., J. M. Fernández-Luna, J. F. Huete, & A. MacFarlane (Eds.), Teaching
and Learning in Information Retrieval. New York: Springer-Verlag.

Pomerantz, J., Choemprayong, S., & Eakin, L. (2008). The Development and Impact of
Digital Library Funding in the United States. In D. A. Nitecki & E. Abels (Eds.), Advances
in Librarianship (Vol. 31, pp. 37-92). New York: Academic Press.

Yang, S., Wildemuth, B., Kim, S., Murthy, U., Pomerantz, J. P., Oh, S., et al. (2008).
Further Development of a Digital Library Curriculum: Evaluation Approaches and New
Tools. In D. H.-L. Goh, T. H. Cao, I. T. Sølvberg & E. Rasmussen (Eds.), Asian Digital
Libraries: Looking Back 10 Years and Forging New Frontiers: 10th International
Conference on Asian Digital Libraries, ICADL 2007, Hanoi, Vietnam, December 10-13,
2007 Proceedings (Vol. 4822, pp. 434-443). New York Springer-Verlag.

Yang, S., Fox, E. A., Wildemuth, B., Pomerantz, J., & Oh, S. (2006). Interdisciplinary
Curriculum Development for Digital Library Education. In S. Sugimoto, et al. (Eds.),
Digital Libraries: Achievements, Challenges and Opportunities. 9th International
Conference on Asian Digital Libraries, ICADL 2006, Kyoto, Japan, November 27-30,
2006 Proceedings (Vol. 4312, pp. 61-70). New York: Springer-Verlag.

Pomerantz, J. (2004). A Repeated Survey Analysis of AskERIC User Survey Data, 1998-
2002. In R. D. Lankes, J. Janes, L. C. Smith & C. M. Finneran (Eds.), The Virtual
Reference Experience: Integrating Theory into Practice (pp. 11-41). New York: Neal-
Schuman Publishers, Inc.

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Pomerantz, J. (2003). Integrating Digital Reference Service into the Digital Library
Environment. In R. D. Lankes & S. Nicholson & A. Goodrum (Eds.), The Digital
Reference Research Agenda. Chicago: Association of College and Research Libraries.

Pomerantz, J., & Silverstein, J. (2003). Creating a System for Shared Information &
Referral: The Importance of Ontology. In R. D. Lankes & C. R. McClure & M. Gross & J.
Pomerantz (Eds.), Implementing Digital Reference Services: Setting Standards and Making
it Real. New York: Neal-Schuman Publishers, Inc.

Reprinted as:
Pomerantz, J., & Silverstein, J. (2003). Creating a System for Shared Information
& Referral: The Importance of Ontology. In R. D. Lankes & C. R. McClure & M.
Gross & J. Pomerantz (Eds.), Implementing Digital Reference Services: Setting
Standards and Making it Real. London: Facet Publishing.

Peek, R. P., & Pomerantz, J. P. (1998). Electronic Scholarly Journal Publishing. In M. E.

Williams (Ed.), Annual Review of Information Science and Technology (Vol. 33, pp. 321-
356). Medford, NJ: Information Today, Inc.

Refereed Conference Papers

Pomerantz, J. (2019, January). Teaching and Learning with Extended Reality Technology.
Proceedings of the BOBCATSSS 2019 Conference (pp. 138-146). Osijek, Croatia.

Shah, C., & Pomerantz, J. (2010). Evaluating and Predicting Answer Quality in
Community QA. Proceedings of the 33rd International ACM SIGIR Conference on
Research and Development in Information Retrieval. New York: Association for
Computing Machinery.

Yang, S., Levy, J., Miller, K., Pomerantz, J. P., Oh, S., Wildemuth, B. M., et al. (2008, 13-
16 June). Developing Educational Modules for Scholars and Migrating the ETD Guide
into a Community Wiki. Paper presented at the 11th International Symposium on Electronic
Theses and Dissertations.

Pomerantz, J., Hank, C., McClure, C. R., Andrade, J., & McGilvray, J. (2009). A Meta-
Assessment of Statewide Program Evaluations: Matching Evaluation Methods to Program
Goals. In S. Hiller, K. Justh, M. Kyrillidou & J. Self (Eds.), Proceedings of the Library
Assessment Conference: Building Effective, Sustainable, Practical Assessment, August 4-6,
2008 (pp. 273-281). Washington, DC: Association of Research Libraries.

Pomerantz, J., Haas, S. W., & Hecht, E. (2008). Identifying Reusable Resources in Digital
Reference Answers. In Proceedings of the 71st Annual Meeting of the American Society
for Information Science and Technology (Vol. 45). Columbus, OH: Information Today,
Inc.

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Yang, S., Levy, J., Miller, K., Pomerantz, J.P., Oh, S., Wildemuth, B.M., Fox, E.A. (2008).
Two Approaches to Enhance the Education for ETDs: Developing Educational Modules
and Migrating the ETD Guide into a Community Wiki. Paper presented at ETD 2008: The
11th International Symposium on Electronic Theses and Dissertations, Aberdeen Scotland,
June 4-7, 2008.

Radford, M. L., Connaway, L. S., Pomerantz, J., Mon, L., & Janes, J. (2008). E-Valuating
E-Reference: Transforming Digital Reference through Research and Evaluation. In
Proceedings of the 71st Annual Meeting of the American Society for Information Science
and Technology (Vol. 45). Columbus, OH: Information Today, Inc.

Pomerantz, J. (2008). Designing, Developing, and Evaluating an Interdisciplinary Digital

Library Curriculum. In J. Selthofer, T. Aparac-Jelušić & M. Krtalić (Eds.), LIDA 2008
Libraries in the Digital Age (pp. 143-148). Dubrovnik and Mljet, Croatia: Faculty of
Philosophy, University J. J. Strossmayer and Rutgers University.

Yang, S., Wildemuth, B.M., Kim, S., Murthy, U., Pomerantz, J.P., Oh, S., & Fox, E.A.
(2007). Further developments of a digital library curriculum: Evaluation approaches and
new tools. Asian Digital Libraries: Looking Back 10 Years and Forging New Frontiers,
Lecture Notes in Computer Science, 4822, 434-443.

Yang, S., Oh, S., Pomerantz, J., Wildemuth, B., & Fox, E. A. (2007, 13-16 June).
Improving Education and Understanding of NDLTD. Paper presented at the Proceedings of
the 10th International Symposium on Electronic Theses and Dissertations, Uppsala,
Sweden.

Pomerantz, J., Oh, S., Wildemuth, B. M., Yang, S., & Fox, E. A. (2007). Digital Library
Education in Computer Science Programs. In R. Larson, E. Rasmussen, S. Sugimoto & E.
Toms (Eds.), Proceedings of the 7th ACM/IEEE-CS Joint Conference on Digital Libraries
(pp. 177-178). New York: Association for Computing Machinery.

Pomerantz, J., Wildemuth, B., Fox, E. A., & Yang, S. (2006). Curriculum Development for
Digital Libraries. In Proceedings of the 6th ACM/IEEE-CS Joint Conference on Digital
Libraries (pp. 175-184). New York: Association for Computing Machinery.

Fox, E. A., Yang, S., Wildemuth, B., & Pomerantz, J. (2006). Digital Library Curriculum
Development: Enhancing Education and Comprehension of NDLTD. Paper presented at
the Proceedings of the 9th International Symposium on Electronic Theses and
Dissertations, Quebec City, Quebec, Canada.

Luo, L., & Pomerantz, J. (2005). Motivations and Uses: An Evaluation of Users’ Use of a
Chat Reference Service. In A. Grove (Ed.), Proceedings of the 68th ASIS&T Annual
Meeting: Sparking Synergies: Bringing Research and Practice Together (Vol. 42).
Medford, NJ: Information Today, Inc.

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Pomerantz, J. (2005). The Use of Electronic Resources by Digital Reference Services. In
LIDA 2005 Libraries in the Digital Age (pp. 105-115). Dubrovnik and Mljet, Croatia:
Faculty of Philosophy, University J. J. Strossmayer and Rutgers University.

Pomerantz, J., & McClure, C. (2004). Evaluation of a Statewide Collaborative Chat-based

Reference Service: Approaches and Directions. In Proceedings of the 67th Annual Meeting
of the American Society for Information Science and Technology (pp. 102-109). Medford,
NJ: Information Today, Inc.

Pomerantz, J., & Lankes, R. D. (2003). Taxonomies for Automated Question Triage in
Digital Reference. In C. C. Marshall, G. Henry & L. Delcambre (Eds.), Proceedings of the
2003 Joint Conference on Digital Libraries, May 27-31 2003, Rice University, Houston,
TX (pp. 119-121). Washington DC: IEEE Computer Society.

Nilan, M., Pomerantz, J., & Paling, S. (2001). Genres from the Bottom Up: What Has the
Web Brought Us? In E. Aversa & C. Manley (Eds.), 64th ASIST Annual Meeting:
Information in a Networked World: Harnessing the Flow (Vol. 38, pp. 330-339).
Washington D.C.: Information Today, Inc.

Pomerantz, J. (1997). A Few Tips About Purchasing Computer Hardware. In

Massachusetts Continuing Legal Education, Inc., Hanging Your Shingle: Becoming a
Successful and Ethical Lawyer-Entrepreneur: A Step-by-Step Workshop to Establishing,
Marketing and Running a Law Practice (p. 95). Boston: Massachusetts Continuing Legal
Education, Inc.

Magazine & Edited Journal Articles

Pomerantz, J. (2022, September 7). The Virtual Tools with Real-World Implications. The
EvoLLLution.

Pomerantz, J. & Rode, R. (2020, June 29). Exploring the Future of Extended Reality in
Higher Education. EDUCAUSE Review.

Pomerantz, J. (2018, April 5). C-Level Reporting Lines. EDUCAUSE Review: Data Bytes
column.

Pomerantz, J. (2018, March 28). The C-Level 9-to-5. EDUCAUSE Review: Data Bytes
column.

Pomerantz, J., & Brooks, D. C. (2017, November 20). And You May Ask Yourself, Well,
How Did I Get Here? EDUCAUSE Review.

Pomerantz, J. (2017, October 23). Organizational Routines and the Higher Ed

CIO. EDUCAUSE Review.

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Brown, M., Pomerantz, J., & Brooks, D. C. (2017, October 23). Educating Faculty about
Information Security: Insights and Findings from ECAR’s 2017 Faculty
Study. EDUCAUSE Review: Transforming Higher Ed column.

Brooks, D. C., & Pomerantz, J. (2017, October 23). Beyond Passwords and PINs: Students
and InfoSec Training. EDUCAUSE Review: Data Bytes column.

Grama, J. L., Pomerantz, J., & Vogel, V. M. (2017, October 23). The Higher Education
CISO: A Modest Security Awareness Hero. The Stay Safe Online Blog. National Cyber
Security Alliance (NCSA).

Pomerantz, J. (2017, October 9). The Internet Wants You. EDUCAUSE Review: Data
Bytes column.

Pomerantz, J. (2017, August 28). Chief Data Officer: The Most Strategically Important
Leadership Position in Higher Ed? EDUCAUSE Review: Data Bytes column.

Pomerantz, J. (2017, July 17). CISOs Roll with their Roles. EDUCAUSE Review: Security
Matters column.

McIntosh, K., Pomerantz, J., Rodrigues, H., Smith, C., & Woo, M. (2017, June
5). Expanding Your Recruitment Pool through Increasing Diversity, Equity, and
Inclusion. EDUCAUSE Review.

Pomerantz, J. (2017, April 24). Enterprise Architects: Masters of Soft Power. EDUCAUSE
Review: Enterprise Connections column.

Pomerantz, J. (2017, April 10). Now on the Menu: Data Bytes. EDUCAUSE Review: Data
Bytes column.

Pomerantz, J. (2017, March 15). CIOs Do It All. EDUCAUSE Review: The Professional
Development Commons column.

Pomerantz, J. (2016, June 13). Retaining the Higher Education IT Workforce. EDUCAUSE
Review.

Pomerantz, J. (May 2016). Don’t own your metadata? Prepare to get owned. Wired
Magazine.

Kim, D., & Pomerantz, J. (2015, September 22). Smart Libraries Will Power the Transition
to Personalized Learning. EdSurge.

Pomerantz, J. (2014, August 11). No Apologies. Inside Higher Ed Views.

Pomerantz, J. (2014, August 4). Taking Advantage of Librarianship’s Hidden

Curriculum. UNBOUND.

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Pomerantz, J., Wildemuth, B. M., Oh, S., Yang, S., & Fox, E. A. (2009). Evaluation of a
Curriculum for Digital Libraries. Bulletin of IEEE Technical Committee on Digital
Libraries, 5(1). www.ieee-tcdl.org/Bulletin/v5n1/Pomerantz/pomerantz.html

Pomerantz, J. (2008). Evaluation of Online Reference Services. Bulletin of the American

Society for Information Science and Technology, 34(2), 15-19. www.asis.org/Bulletin/Dec-
07/pomerantz.html

Pomerantz, J., Oh, S., Yang, S., Fox, E. A., & Wildemuth, B. (2006). The Core: Digital
Library Education in Library and Information Science Programs. D-Lib Magazine, 12(11).
dx.doi.org/10.1045/november2006-pomerantz

Self-published

Pomerantz, J. (2019, April 2). Fear and Loathing in Virtual Reality. Medium.

Pomerantz, J. (2015, May 10). Thanks to the NSA, the legal definition of metadata may
change. Medium.

Refereed Conference Posters

Dumas, Catherine Leigh, Erdelez, Sanda, Pomerantz, Jeffrey, Parthiban, Vik. (2019).
Usability Testing of LUI: A New Human-computer Interface for Large Displays. In
Proceedings of the 2019 Annual Meeting of the American Society for Information Science
and Technology (Vol. 56). Medford, NJ: Information Today, Inc. DOI: 10.1002/pra2.118

Pomerantz, Jeffrey, and D. Christopher Brooks. (2017, November 2). The 2017 ECAR
Faculty and Student Technology Surveys. Poster presented at EDUCAUSE Annual
Conference 2017.

Pomerantz, Jeffrey. (2017, November 1). The Leaky Pipeline to Higher Education
Leadership. Poster presented at EDUCAUSE Annual Conference 2017.

Greene, J., Oswald, C., & Pomerantz, J. (2015). Predictors of Retention and Achievement
in Massive Open Online Courses: Student Characteristics and Motivation. In Proceedings
of the 2015 American Educational Research Association Annual Meeting.

Pomerantz, J., Haas, S. W., & Hecht, E. (2008). Identifying Reusable Resources in Digital
Reference Answers. In Proceedings of the 71st Annual Meeting of the American Society
for Information Science and Technology (Vol. 45). Medford, NJ: Information Today, Inc.

Pomerantz, J., Wildemuth, B. M., Oh, S., Yang, S., & Fox, E. A. (2008). Evaluation of a
Curriculum for Digital Libraries. In Proceedings of the 8th ACM/IEEE-CS Joint

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Jeffrey Pomerantz
Conference on Digital Libraries (p. 462). New York: Association for Computing
Machinery.

Luo, L., & Pomerantz, J. (2005). Motivations and Uses: An Evaluation of Users’ Use of a
Chat Reference Service. In A. Grove (Ed.), Proceedings of the 68th ASIS&T Annual
Meeting: Sparking Synergies: Bringing Research and Practice Together (Vol. 42).
Medford, NJ: Information Today, Inc.

Pomerantz, J. (2002). Question Types in Digital Reference: An Evaluation of Question

Taxonomies. In E. G. Toms (Ed.), Proceedings of the 65th ASIST Annual Meeting (Vol.
39, p. 542). Philadelphia, PA: Information Today, Inc.

Pomerantz, J. (2002). Question Types in Digital Reference: An Evaluation of Question

Taxonomies, Proceedings of the Second ACM/IEEE-CS Joint Conference on Digital
Libraries (p. 404). New York: Association for Computing Machinery.

Pomerantz, J., & Lankes, R. D. (2002). Integrating Expertise into the NSDL: Putting a
Human Face on the Digital Library, Proceedings of the Second ACM/IEEE-CS Joint
Conference on Digital Libraries (p. 405). New York: Association for Computing
Machinery.

Guest Edited Journal Issues

Pomerantz, J. (Ed). (2011). Digital Library and Digital Curation Education, Part Two.
Journal of Education for Library and Information Science, 52(2). Error! Hyperlink
reference not valid.

Pomerantz, J. (Ed). (2011). Digital Library and Digital Curation Education, Part One.
Journal of Education for Library and Information Science, 52(1). Error! Hyperlink
reference not valid.

Entries in Reference Works

Contributor to the Oxford English Dictionary: Contributed the first known use of the word
“metadata” in print. See: jeffrey.pomerantz.name/2014/10/first-known-use-of-the-word-
metadata-in-print/

Frequent contributor to Wikipedia: en.wikipedia.org/wiki/User:Jpom

Yang, S., Wildemuth, B., Fox, E. A., Pomerantz, J., & Oh, S. (2009). Core Topics in
Digital Library Education. In Y.-L. Theng, S. Foo, D. G. H. Lian & J.-C. Na (Eds.),
Handbook of Research on Digital Libraries: Design, Development, and Impact. Hershey,
PA: IGI Global. DOI: 10.4018/978-1-59904-879-6.ch051

13
Jeffrey Pomerantz
Presentations & Public Speaking

Interviews

Open Learning ‘18. Interview with Gardner Campbell for OPEN LEARNING: A
Connectivist MOOC for Faculty Collaboratives (March 2018).

New Books Network, New Books in Technology Podcast. (February 2016).

MIT Press Podcast Episode 78. (December 2015).

Invited Presentations

Virtual Field Trips to the Past. ArtTechPsyche Symposium. Harvard University. 24 March
2023.

Emerging Technologies for Workforce Training. Workshop on extraterrestrial construction

workforce development. Organized by the Future of Work at the Human-Technology
Frontier Program (NSF Award #2222890). 21 February 2023.

Metadata Symposium to launch a revision to the Government of Canada Standard on

Metadata. With Flavio Rizzolo, Stéphane Crête, Bruce Schneier, Renee Sieber, and Louise
Spiteri. Government of Canada. 5 May 2022.

Introduction to Metadata for the Music Industry. Presentation to the Spotify Catalog
Quality team. 15 February 2022.

Virtual Support Services: Technology Considerations, with Student Affairs Administrators

in Higher Education (NASPA). Presentation to the Bill & Melinda Gates Foundation. 13
December 2021.

What is Open Access?, with Naresh Agarwal. Open Access Week symposium focused on
the Middle East and North Africa (MENA) region. 28 October 2021.

“Metadata for 3D assets.” Virtual and Extended Reality Panel, with Catherine Dumas,
Sarah Pratt, & Rachel Williams. INFOCon 2021. 20 October 2021.

Introduction to Metadata for Deep Learning. Data Science and Machine Learning Seminar
Series, Department of Mathematical Sciences, Purdue University Fort Wayne. 15th
October 2020.

14
Jeffrey Pomerantz
Panel moderator for the “Where is the AR/VR applications market in education heading?”
session, LearnLaunch Across Boundaries Conference, Boston MA. 31 January 2020.

EDUCAUSE Live! Webinar: XR for Teaching and Learning, with D. Christopher Brooks.
EDUCAUSE webinar. 12 November 2019.

EDUCAUSE Live! Webinar: The IT Experiences of Faculty and Students: 2017 ECAR
Findings, with D. Christopher Brooks. EDUCAUSE webinar. 30 November 2017.

EDUCAUSE LIVE! Today’s Higher Ed IT Workforce, with D. Christopher Brooks.

EDUCAUSE webinar. 10 May 2016.

“Open DPLA,” with Robin Peek. Simmons College GSLIS. 24 October 2013.
http://goo.gl/cxSzZK

“Digital Humanities (in | and | vs.) iSchools?” Panel session at the ASIS&T 2012 Annual
Meeting, Baltimore, MD. 8 February 2012.
http://www.ischools.org/iConference12/alternative_events/#AE6

“Strategies for Keeping up with New Technologies” Shift + Control + Teach: A Faculty
Showcase. Hosted by the UNC Center for Faculty Excellence. 29 October 2010. With
Evelyn Daniel.

“People Transforming Information, Information Transforming People.” SIG CON Panel,

ASIS&T 2008 Annual Meeting, Columbus, OH. 23 October 2008.

“Library 2.71828.” Part of the SIG CON 33.0 at the ASIS&T 2007 Annual Meeting,
Milwaukee, WI. 23 October 2007.

Panel presentation on Teaching DL-Related Topics Using DL Applications, part of the

Developing a Digital Libraries Education Program Workshop. ACM/IEEE-CS Joint
Conference on Digital Libraries. Vancouver, BC. 18 June 2007.

“Digital Curation Issues within the Context of a Curriculum for Digital Librarianship.”
DigCCurr2007. Chapel Hill, NC. 19 April 2007. With Barbara Wildemuth.

“The Return on Investment of Collaborative Virtual Reference Service.” ALISE Annual

Conference. Seattle, WA. 18 January 2007. With Lorraine Eakin.

“Training information professionals for a state-wide digital reference service.” Panel

presentation on Digital Library Education and Training at the 67th Annual Meeting of the
American Society for Information Science and Technology. Providence, RI. 16 November
2004.

15
Jeffrey Pomerantz
“Evaluation of the State Library of North Carolina’s Chat Reference Service.” Pre-
conference Workshop on Management Strategies for Digital Reference Services at the
Virtual Reference Desk Conference. San Antonio, TX. 16 November 2003.

“Question Taxonomies for Digital Reference.” Panel presentation on Subject-Based

Virtual Reference: Avenues and Vehicles for Success at the 66th American Society for
Information Science and Technology Annual Meeting. Long Beach, CA. 20 October 2003.

“Classification and Ontology for Digital Libraries.” Presentation to delegates from Kim
Chaek University of Technology, Democratic People’s Republic of Korea. The Maxwell
School of Syracuse University. 21 April 2003.

“Integrating Digital Reference Service into the Digital Library Environment.” Paper
presented at the Digital Reference Research Symposium, Cambridge, MA. 2 August 2002.

“Perspectives on Technical Literacy.” Joint discussion panel between Syracuse

University’s Schools of Information Studies and Composition and Cultural Rhetoric. IST
Brownbag series. 23 March 2001.

“A Few Tips about Purchasing Computer Hardware.” Paper presented at Hanging Your
Shingle: Becoming a Successful and Ethical Lawyer-Entrepreneur: A Step-by-Step
Workshop to Establishing, Marketing and Running a Law Practice. Massachusetts
Continuing Legal Education, Boston. 1997.

Conference Presentations

Pomerantz, J., & Harrell, M. (25-26 March 2024). Re-envisioning the virtual field trip:
immersive gamification for student engagement. MuseumNext Digital Summit.

Pomerantz, J., & Harrell, M. (16 January 2024). Museum Objects and Immersive
Gamification for Student Engagement. The Art Museum in the Digital Age – 2024
International Online Conference.

Pomerantz, J. (7 August 2020). XR for Experiential Learning. Beyond Zoom: XR For

Teaching and Research in the COVID-19 Era Conference.

Pomerantz, J, & Janes, H. (7 August 2020). Rapid prototyping for XR. Beyond Zoom: XR
For Teaching and Research in the COVID-19 Era Conference.

Pomerantz, J. (23 June 2020). Extending XR across Campus: Adoption and Deployment.
NERCOMP Annual Conference Online.

Pomerantz, J. (Scheduled for 2020 March 17, Postponed due to Covid-19). Reality &
Education Transformed: XR in Higher Education Conference at The College of New
Jersey. Ewing, NJ.

16
Jeffrey Pomerantz
Pomerantz, J. (8 January 2020). Campus of the Future Research Project: The Story So Far.
XR in Education Workshop. Yale University, New Haven, CT.

Pomerantz, J., Anderson, M., Brown, M., Hibbert, M., & Thompson, M. (15 October
2019). XR on Campus: Vanguard Applications in Teaching and Learning. EDUCAUSE
Annual Conference, Chicago, IL.

Pomerantz, J. (22 January 2019). Teaching and Learning with Extended Reality
Technology. BOBCATSSS 2019 Conference. Osijek, Croatia.

Brooks, D. C. & Pomerantz, J. (1 November 2017). The 2017 ECAR Faculty and Student
Technology Surveys. EDUCAUSE Annual Conference, Philadelphia, PA.

Brooks, D. C. & Pomerantz, J. (11 April 2017). Roads Taken, or What Robert Frost Can’t
Tell Us about Higher Ed IT Career Paths. EDUCAUSE Connect: Chicago, Chicago, IL.

Pomerantz, J. & Brooks, D. C. (March 2017). Roads Taken, or What Robert Frost Can’t
Tell Us about Higher Ed IT Career Paths. EDUCAUSE Connect: Portland, Portland, OR.

Brooks, D. C., Pomerantz, J., & Reeves, J. (February 2017). The Stat is Right! The Ed
Tech Quiz Show. ELI Annual Meeting, Houston, TX.

Pomerantz, J., & Brooks, D. C. (October 2016). Analytics and Student Success: Research
and Benchmarking. EDUCAUSE Annual Conference, Anaheim, CA.

Brooks, D. C., & Pomerantz, J. (October 2016). Student and Faculty Technology
Experiences: Research and Benchmarking. EDUCAUSE Annual Conference, Anaheim,
CA.

Pomerantz, J., & Shulman, B. (April 2016). Should I Stay or Should I Go? Lessons
Learned from the Clash and ECAR’s Higher Ed Workforce Study. EDUCAUSE Connect:
Miami, Miami, FL.

Dahlstrom, E., & Pomerantz, J. (March 2016). Should I Stay or Should I Go? Lessons
Learned from the Clash and ECAR’s Higher Ed Workforce Study. EDUCAUSE Connect:
Denver, Denver, CO.

“Maximizing Open Access and the DPLA.” DPLAfest, Boston, MA. 25 October 2013.
With Robin Peek and Sandra McIntyre.

“Information Seeking from Libraries and the Internet.” Panel presentation on The Impact
of the Internet on Users at the 70th Annual Meeting of the American Society for
Information Science and Technology. Milwaukee, WI. 21 October 2007. With Songphan
Choemprayong and Sarah Aerni.

17
Jeffrey Pomerantz
“Digital Library Education in Computer Science Programs.” 7th ACM/IEEE-CS Joint
Conference on Digital Libraries. Vancouver, BC. 21 June 2007. With Barbara M.
Wildemuth, Edward A. Fox, Seungwon Yang, & Sanghee Oh.

“Education for Digital Librarianship: Addressing Employers’ Needs.” Panel presentation

on Education for Digital Librarianship: Employers' Needs and How They Can Be
Addressed. 69th Annual Meeting of the American Society for Information Science and
Technology, Austin, TX. 7 November 2006.

“The Return on Investment of Collaborative Virtual Reference Service.” Panel

presentation on Shaping the Future Realities of Virtual Reference. 69th Annual Meeting of
the American Society for Information Science and Technology, Austin, TX. 6 November
2006.

“Curriculum Development for Digital Libraries.” 6th ACM/IEEE-CS Joint Conference on

Digital Libraries. Chapel Hill, NC. 13 June 2006. With Barbara M. Wildemuth, Edward A.
Fox, Seungwon Yang, & Sanghee Oh.

Panel presentation on User Services for Digital Libraries. 68th Annual Meeting of the
American Society for Information Science and Technology. Charlotte, NC. 31 October
2005.

“The Use of Electronic Resources by Digital Reference Services.” Libraries in the Digital
Age Conference. Dubrovnik and Mljet, Croatia. 2 June 2005.

“Evaluation of a Statewide Collaborative Chat-based Reference Service: Approaches and

Directions.” 67th Annual Meeting of the American Society for Information Science and
Technology. Providence, RI. 17 November 2004. With Charles R. McClure.

“Evaluation of NCknows, a Statewide Collaborative Chat Reference Service.” Virtual

Reference Desk Conference. Cincinnati, OH. 8 November 2004. With Charles R. McClure.

“Evaluation of NCknows, a Statewide Collaborative Chat Reference Service in North

Carolina.” Annual Conference of the American Evaluation Association. Atlanta, GA. 4
November 2004.

“Lyceum: A Blogsphere for Library Reference.” Panel presentation on Weblog

applications in eLearning, business and libraries at the Thirteenth International World
Wide Web Conference. New York, NY. 18 May 2004.

“Repeated Survey Analysis of AskERIC User Survey Data, 1998-2002.” Virtual Reference
Desk Conference. San Antonio, TX. 18 November 2003.

18
Jeffrey Pomerantz
“Crossing the Bridge between Museums and Academic Special Collections: An Analysis
of the Digital Reference Function.” Virtual Reference Desk Conference. San Antonio, TX.
18 November 2003. With Scott Nicholson and Kenneth Lavender.

“Taxonomies for Automated Question Triage in Digital Reference.” Joint Conference on

Digital Libraries 2003. Houston, TX. 28 May 2003. With R. David Lankes.

“Integrating Digital Reference Service into the Digital Library Environment.” Virtual
Reference Desk Conference. Chicago, IL. 11 November 2002.

“Be Careful What You Wish For: Designing Tools for Digital Reference” Virtual
Reference Desk Conference. Orlando, FL. 13 November 2001. With Yvonne Belanger.

“The Importance of Ontology: Creating a System for Shared Information & Referral.”
Virtual Reference Desk Conference. Orlando, FL. 13 November 2001. With Joanne
Silverstein.

“Genres from the Bottom Up: What Has the Web Brought Us?” 64th American Society for
Information Science and Technology Annual Meeting. Washington DC. 6 November 2001.
With Michael Nilan and Stephen Paling.

“What We Really Know About Electronic Scholarly Journals.” National Online Meeting &
IOLS ‘99. New York, NY. 19 May 1999. With Robin Peek.

Teaching

Topic Course title and details

Metadata Metadata
Coursera MOOC

Metadata
Graduate elective
School of Library and Information Science
Simmons University

Metadata
Graduate elective
Department of Library and Information Science
Yonsei University

Problems in Information Sciences, Special Topic: Metadata

19
Jeffrey Pomerantz
 Graduate elective
School of Information Sciences
University of Tennessee

Metadata: Organizing and Discovering Information

Graduate elective
School of Information and Library Science
University of North Carolina at Chapel Hill

Digital Libraries Digital Libraries

Graduate elective
School of Library and Information Science
Simmons University

Digital Preservation Technologies

Graduate elective
Institute for Library and Information Science
Humboldt University, Berlin

Digital Libraries: Principles and Applications

Graduate elective
School of Information and Library Science
University of North Carolina at Chapel Hill

Research Methods Research Methods Overview

Graduate requirement
School of Information and Library Science
University of North Carolina at Chapel Hill

Library Assessment Library Assessment

Graduate elective
School of Library and Information Studies
University of Wisconsin – Madison

Graduate elective
School of Information and Library Science
University of North Carolina at Chapel Hill

Foundations of The Question of Information

Information Science Graduate requirement
Information School
University of Washington

Reference and Information Resources and Services

Information Services Graduate requirement
School of Information and Library Science

20
Jeffrey Pomerantz
 University of North Carolina at Chapel Hill

Information Literacy Retrieving and Analyzing Information

Undergraduate requirement
School of Information and Library Science
University of North Carolina at Chapel Hill

Special Topics The Revolution Will Not Be Tweeted: Social Informatics in

Popular Culture
First Year Seminar
School of Information and Library Science
University of North Carolina at Chapel Hill

Library 2.0
Co-taught with Paul Jones
Undergraduate and Graduate elective
School of Information and Library Science
University of North Carolina at Chapel Hill

Workshops

18 November 2005. Educational Metadata. NASA Center for Distance Learning, Langley
Research Center.

Advising

• 1 PhD student, as advisor

• 13 PhD students, as committee member (UNC students)
• 2 PhD students, as committee member (students at other institutions)
• 56 Masters theses, as advisor

Doctoral dissertations supervised

As advisor

Lili Luo 2007 Towards Sustaining Professional Development:

Identification of Essential Competencies and Effective
Training Techniques for Chat Reference Services

School of Information and Library Science,

University of North Carolina at Chapel Hill

21
Jeffrey Pomerantz
As committee member

Jason Priem On leave School of Information and Library Science,

of absence University of North Carolina at Chapel Hill

Laura Christopherson 2013 OMG! l2spell online: The creative vocabulary of

cyberlanguage s(~_^)—b

School of Information and Library Science,

University of North Carolina at Chapel Hill

Keisuke Inoue 2013 An Investigation of Digital Reference Interviews: A

Dialogue Act Approach

School of Information Studies,

Syracuse University

Lorraine Richards 2013 Evidence-as-a-Service: State Recordkeeping in the Cloud

School of Information and Library Science,

University of North Carolina at Chapel Hill

Elke Greifeneder 2012 Does it matter where we test? Online user studies in digital
libraries in natural environments

Institut für Bibliotheks und Informationswissenschaft,

Humboldt-Universität zu Berlin

Derek Rodriguez 2012 Developing the ‘Understanding Library Impacts’ protocol:

A method for detecting and communicating academic
library impact on student learning

School of Information and Library Science,

University of North Carolina at Chapel Hill

Amy VanScoy 2012 Practitioner Experiences in Academic Research Libraries:

An Interpretative Phenomenological Analysis of Reference
Work

School of Information and Library Science,

University of North Carolina at Chapel Hill

Mary Wilkins-Jordan 2012 Competency Development for Public Library Directors

School of Information and Library Science,

University of North Carolina at Chapel Hill

22
Jeffrey Pomerantz
 Carolyn Hank 2010 Scholars and their Blogs: Characteristics, Preferences and
Perceptions Impacting Digital Preservation

School of Information and Library Science,

University of North Carolina at Chapel Hill

Weimao Ke 2010 Scalability of Findability: Decentralized Search and

Retrieval in Large Information Networks

School of Information and Library Science,

University of North Carolina at Chapel Hill

Jacob Kramer-Duffield 2010 Beliefs and Uses of Tagging Among Undergraduates

School of Information and Library Science,

University of North Carolina at Chapel Hill

Sanghee Oh 2010 Answerers' Motivations and Strategies for Providing

Information and Social Support in Social Q&A: An
Investigation of Health Question Answering

School of Information and Library Science,

University of North Carolina at Chapel Hill

Erik Mitchell 2009 Metadata Literacy: An Analysis of Metadata Awareness In

College Students

School of Information and Library Science,

University of North Carolina at Chapel Hill

Ron Brown 2007 Information Needs and Use of Online Video by Educators:
Implications for the Design of Web Resources

School of Information and Library Science,

University of North Carolina at Chapel Hill

Awards & Honors

Paper nominated for the Best Paper Award for the EUNIS 2017 conference:

Pomerantz, J. (2017). The Career Trajectories and Skills of Higher Education IT

Workforce Leadership. European Journal of Higher Education IT, 2017(1).

ALISE / Pratt-Severn Faculty Innovation Award, 2015 Nominee

23
Jeffrey Pomerantz
Paper selected by the ALA RUSA RSS Research & Statistics Committee for inclusion in
the Reference Research Review, 2009:

Eakin, L., & Pomerantz, J. (2009). Virtual Reference, Real Money:

Modeling Costs in Virtual Reference Services. portal: Libraries and the
Academy, 9(1), 133-164.

School of Information and Library Science 2009 Outstanding Teacher Award, Nominee

Emerald Literati Network Outstanding Paper Award, 2008, for:

Pomerantz, J., & Marchionini, G. (2007). The Digital Library as Place.

Journal of Documentation, 63(4), 505-533.

Joint Conference on Digital Libraries, Poster Competition, Third Place Award, 2008

University of North Carolina Junior Faculty Development Award, 2006

Syracuse University Graduate School All-University Doctoral Prize, 2003.

Syracuse University Future Professoriate Project Certificate in University Teaching, 2003.

Association for Library and Information Science Education (ALISE) Doctoral Students
SIG Research Poster Session 2nd place award winner, 2003.

Syracuse University Graduate Fellowship, Spring 2003.

Beta Phi Mu Eugene Garfield Doctoral Dissertation Fellowship, 2002.

Outstanding Teaching Assistant Award. Syracuse University, 2000-2001 academic year.

Co-recipient, Chapter of the Year Award, American Society for Information Science, New
England Chapter (NEASIS), 1998.

Outstanding Information Science Student, American Society for Information Science, New
England Chapter, 1997.

Grants & Contracts

April 2022 – An Easy-to-use Toolkit for Developing Educational VR

March 2024 Experiences

Funding agency: NSF SBIR Phase I

24
Jeffrey Pomerantz
 Investigators: Jeffrey Pomerantz, PI
Grant for: $256,000

R&D to build an easy-to-use virtual reality (VR) development toolkit,

to enable instructors in K-12 and higher education to quickly and
easily create their own educational VR experiences.

October 2018 – Campus of the Future, Round 2

February 2020
Funding agency: Hewlett-Packard
Investigators: Jeffrey Pomerantz, PI; D. Christopher Brooks, co-PI
Grant for: $500,000

A study exploring the effectiveness of extended reality (XR)

technologies for achieving different learning goals, and the factors
influencing institutional adoption and deployment of XR technology.

June 2017 – July Campus of the Future: 3D Technologies in Academe

2018
Funding agency: Hewlett-Packard
Investigators: Jeffrey Pomerantz, PI; D. Christopher Brooks, co-PI
Grant for: $200,500

An exploratory evaluation of the ways that augmented reality (AR),

virtual reality (VR), and 3D scanning and printing technologies can
benefit teaching, learning, and research.

January 2012 – Teaching in the Age of Facebook and other Social Media: LIS
June 2013 Faculty and Students “Friending” and “Poking” in the Social
Sphere

Funding agency: Association for Library and Information Science

Education
Investigators: Carolyn Hank, PI; Cassidy Sugimoto, co-PI
Grant for: $5,000

A study to understand how informal meetings in social media spaces

impact faculty-student communications, to investigate connections

25
Jeffrey Pomerantz
 between pedagogy and social media tools, and to inform social media
and communication policy decision-making in higher ed.

June 2010 – May Educating Librarians in the Middle East: Building Bridges for the
2013 21st Century (ELIME-21)

Funding agency: Institute of Museum and Library Services

Investigators: Dr. Barbara Moran, PI; Javed Mostafa, co-PI

Established graduate-level LIS programs adapted to meet the local

needs of two universities in North Africa and the Middle East, the
American University in Cairo and Al Akhawayn University in
Morocco.

Project website: elime.web.unc.edu

September 2008 – DigCCurr II: Extending an International Digital Curation

August 2012 Curriculum to Doctoral Students and Practitioners

Funding agency: Institute of Museum and Library Services

Investigator; Helen Tibbo, PI
Grant for: $878,634

A project to develop an international doctoral-level curriculum and

educational network in digital curation, and prepare future faculty.
This project will build on the work and accomplishments of the
DigCCurr I project, Preserving Access to Our Digital Future:
Building an International Digital Curation Curriculum.

Project website: ils.unc.edu/digccurr/

September 2008 – Analysis of Answered Questions from the Internet Public

August 2010 Library’s Ask a Question Service

Funding agency: UNC-CH Office of the Vice Chancellor for Research

and Economic Development, University Research Council Small
Grant Program
Grant for: $5,000

26
Jeffrey Pomerantz
 A project to investigate the extent to which the responses to
previously-asked digital reference questions are reusable as responses
to new questions. This grant also supports SILS’ membership in the
Internet Public Library (IPL) consortium.

February 2009 – Workshop: i-Conference Doctoral Research Colloquium

January 2010
Funding agency: NSF
Grant for: $17,176
Grant No. IIS – 0915594

Proposal to fund the Doctoral Colloquium at the 2009 iConference in

Chapel Hill, NC.

Award Abstract:
www.nsf.gov/awardsearch/showAward.do?AwardNumber=0915594
Project website: www.ischools.org/iconferences/doctoral/

January 2006 – Curriculum Development: Digital Libraries

December 2008
Funding agency: NSF Course, Curriculum, and Laboratory
Extension granted Improvement (CCLI) program
to December 2009 Grant Nos. IIS-0535060 (UNC-CH), IIS-0535057 (VT)
Co-PI; Barbara Wildemuth and Ed Fox, PIs
Grant for: $83,558

A collaborative research project with Virginia Polytechnic Institute

and State University. Development of curricular materials for teaching
digital library-related topics, for use in both Information and Library
Science and Computer Science programs.

Project website: curric.dlib.vt.edu

November 2008 – Workshop: Coordinating EU-US Digital Library Education

October 2009
Funding agency: NSF
Grant for: $26,123
Grant No. IIS – 0837958

27
Jeffrey Pomerantz
 Award Abstract:
www.nsf.gov/awardsearch/showAward.do?AwardNumber=0837958

Proposal to fund a workshop to begin development of a curriculum for

digital library education, coordinated between the United States and
the European Union.

September 2006 – Preserving Access to Our Digital Future:

August 2008 Building an International Digital Curation Curriculum

Funding agency: Institute of Museum and Library Services, Laura

Bush 21st Century Librarian Program
PIs: Helen Tibbo, Cal Lee
Grant for: $602,041

A partnership with the National Archives and Records Administration

to develop an openly accessible graduate-level curriculum to
prepare students to work in the field of digital preservation.

Project website: ils.unc.edu/digccurr/

September 2003 – InterConnections: The IMLS National Study on the Use of

April 2008 Libraries, Museums, and the Internet

Funding agency: Institute of Museum and Library Services

Co-PI; José-Marie Griffiths, PI
Grant for: $499,900

A national survey of the information needs of users and potential

users of online museum and public library information and the
Internet.

Project website: www.interconnectionsreport.org

September 2006 – State Library of North Carolina Library Services and Technology
April 2007 Act Program Evaluation

Funding agency: State Library of North Carolina

PI; Chuck McClure as subcontractor

28
Jeffrey Pomerantz
 Contract for: $53,060

An evaluation of the impact of LSTA funds in North Carolina over the

course of 2003-07, according to the SLNC’s five-year state LSTA
Plan.

January – The Return on Investment of Collaborative Virtual Reference

December 2006 Service

Funding agency: OCLC/ALISE Library & Information Science

Research Grant Program
Grant for: $14,969

A study to quantify the ROI associated with the implementation of a

collaborative virtual reference service. The impact that participating in
NCknows, a statewide chat-based reference service in North Carolina
(www.ncknows.org), has on participating libraries will be identified,
in terms of the monetary and non-priced costs and benefits incurred.

January – Evaluability Assessment of Statewide Chat Reference Services

December 2006
Funding agency: UNC Junior Faculty Development Award
Grant for: $7,500

A proof-of-concept meta-assessment of statewide virtual reference

services. This study will identify variables that may be fruitfully
compared across services, identify the “state of the art” of virtual
reference services, and provide an essential baseline that existing and
future services may use in evaluating their own performance.

January – History of Moviegoing in North Carolina:

December 2006 The Historical Geography of Film Exhibition

Funding agency: UNC Office of the Vice Chancellor for Research and
Economic Development, Collaborative Research Proposal
Co-PI with Robert Allen
Grant for: $5,500 from a UNC Seed Grant for Large-Scale

29
Jeffrey Pomerantz
 A digital library documenting the history of movie exhibition in North
Carolina, the first state-wide database of movie exhibition in the
United States.

January – Southern Stories: The William R. Ferris Collection and Beyond

December 2005
Funding agency: Thomas S. Kenan Institute for the Arts
Co-PI with William Ferris
Grant for: $25,358

Grant application declined, 2006: $8,000 from the UNC University

Research Council Small Research Grant Program, Office of the Vice
Chancellor for Research and Economic Development

A project to build a digital library of the entire William R. Ferris

Collection of the Wilson Library at UNC Chapel Hill, containing
about 118,000 items in multiple formats, compiled by Ferris over his
career as an author, folklorist, filmmaker, professor, photographer,
administrator, and scholar. www.ibiblio.org/ferris/

December 2004 – State Library of North Carolina Needs Assessment and

July 2005 Marketing Study

Funding agency: State Library of North Carolina

Co-PI with Joanne Marshall
Contract for: $50,935

A study to determine how the SLNC can position itself as the primary
information source for North Carolina state employees. Funded by the
SLNC.

September 2003 – Evaluation of the State Library of North Carolina’s Statewide

February 2005 Virtual Reference Service

Funding agency: State Library of North Carolina

PI; Chuck McClure as subcontractor
Contract for: $64,423

30
Jeffrey Pomerantz
 An evaluation of the effectiveness of the SLNC’s collaborative
statewide chat-based virtual reference service. Funded by the SLNC.

Project website: purl.oclc.org/pomerantz/ncknows

Service

Service to the Community

2020 – 2024 Board of Directors / Vice President, New England Junior Roller
Derby (formerly New England Skateriots)

2017 – 2020 Board of Directors / Technology Lead, Boston Junior Derby

2016 – 2017 Volunteer, Queen Anne Helpline

2015 – 2017 Board of Directors / Technology Lead

Seattle Derby Brats

2014 – 2015 Volunteer, Humanitarian Data Exchange

UN Office for the Coordination of Humanitarian Affairs

2013 – 2015 Parent volunteer, Managing 2nd & 3rd grade classroom libraries
Coe Elementary School

2005 – 2008 Member, Chapel Hill Town Council, Library Building Committee
www.townofchapelhill.org/index.asp?NID=169

Service to the Profession

Project advisory board membership

2018 – 2019 Member, IEEE IC Industry Consortium on Learning Engineering (ICICLE),

XR for Learning and Performance Augmentation SIG

2014 – Present Editor of the Open Access Directory (OAD)

2010 – 2013 Cyber Synergy: Seeking Sustainability through Collaboration between Virtual
Reference and Social Q&A Sites

31
Jeffrey Pomerantz
2008 – 2011 Member, Advisory Board for the Reference Services and Instruction Program
Specialization, School of Library and Information Science at San José State
University
slisweb.sjsu.edu/classes/reference.htm

2004 – 2007 Member, Virtual Reference Desk Initiatives Editorial Board

quartz.syr.edu/vrdi/

2004 – 2007 Member, Digital Reference Education Initiative (DREI) Advisory Board.
drei.syr.edu

2003 – 2014 Institute Scholar, Information Institute of Syracuse

Syracuse University. iis.syr.edu

Reviewing: Grant programs

2022 Reviewer, NSF SBIR/STTR Phase I: AR/VR & HCI II

2011 Reviewer, Social Sciences and Humanities Research Council of

Canada (SSHRC), Standard Research Grants program.
www.sshrc-crsh.gc.ca/funding-financement/programs-
programmes/standard_grants_subventions_ordinaires-eng.aspx

2009 Reviewer, IMLS National Leadership Grants Program Review Panel.

www.imls.gov/applicants/grants/nationalLeadership.shtm

2005 Reviewer, NSF Advanced Learning Technologies (ALT) Program

Review Panel. www.nsf.gov/alt/

Reviewing: Book publishers

2019 Manuscript reviewer, MIT Press

2008 Manuscript proposal reviewer, Morgan Kaufmann Publishers /

Elsevier Science & Technology Books

2007 Manuscript reviewer, Neal-Schuman Publishers, Inc.

Reviewing: Conferences

2008 Reviewer, Association for Library and Information Science Education

(ALISE) 2009 Conference. www.alise.org/mc/page.do?sitePageId=70356

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Jeffrey Pomerantz
 2007 Reviewer, Joint Conference on Digital Libraries 2007 Conference.
www.jcdl2007.org

2006 Reviewer, Joint Conference on Digital Libraries 2006 Conference.

www.jcdl2006.org

2005 Reviewer, American Society for Information Science and Technology 2005
Annual Conference. www.asis.org/Conferences/AM05/

Manuscript reviewer for the following journals:

• Evidence Based Library and Information Practice
• First Monday
• Information Processing & Management
• Information Technology and Libraries
• International Journal on Digital Libraries
• Journal of the American Society for Information Science and
Technology
• Library Quarterly
• Library and Information Science Research

Guest editor for the following journal issues:

• Journal of Education for Library and Information Science, 2 special
sections on Digital Library and Digital Curation Curriculum
Development, Winter 2011, Spring 2011

2007 Reviewer, New Review of Hypermedia and Multimedia, special issue on

Studying the Users of Digital Educational Technologies: Theories, Methods
and Analytical Approaches
www.tandf.co.uk/journals/titles/13614568.asp

2001 – 2003 Source journal reviewer for the Educational Resources Information Center
(ERIC) Clearinghouse on Information & Technology

Conference committee membership & chair

2014 Member, Organizing Committee, Innovation in Higher Education:

building a better future? The Oxford Internet Institute’s
Preconference to the International Communication Association 64th
Annual Conference. www.oii.ox.ac.uk/events/?id=634

2009 – 2010 Member, Program Committee, 2010 iConference.

www.ideals.illinois.edu/handle/2142/14873

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Jeffrey Pomerantz
2009 Member, Program Committee, SIGIR (Association for Computing
Machinery Special Interest Group on Information Retrieval) 2009
Conference. www.sigir2009.org

2008 – 2009 Member, Program Committee, 2009 iConference.

www.ischools.org/iconferences/2009index/

2008 Program co-chair, Libraries in the Digital Age (LIDA) conference,

Education and Training for Digital Libraries theme.
www.ffos.hr/lida/

2005 – 2006 Member, Program Committee, and Student Volunteers Chair, Joint
Conference on Digital Libraries 2006 Conference. www.jcdl2006.org

Journal editorial board membership

2008 – 2011 Member, Editorial Board, Library Quarterly

(3-year term) www.journals.uchicago.edu/LQ/

2006 – 2011 Member, Editorial Board, Library and Information Science

(two 3-year terms) Research. www.elsevier.com/wps/product/cws_home/620211

2006 – 2009 Member, Editorial Board, Information Technology and Libraries

(two 2-year terms) www.ala.org/ala/lita/litapublications/ital/

Professional society committee & board membership

2005 – 2008 Chair, American Society for Information Science and Technology
Membership Committee, Retention Subcommittee.
www.asis.org/Board/asis-committees.html

2005 – 2008 Member-at-Large, American Library Association Library Research

(3-year term) Round Table Steering Committee. www.ala.org/ala/lrrt/

2007 Member, Nominating Committee

1999 Webmaster, American Society for Information Science 1999 Midyear

Meeting. www.asis.org/Conferences/MY99/

1996 – 1998 Program Committee of the New England Chapter of the American
Society for Information Science (NEASIS)

1995 – 1997 Executive Board of the New England Chapter of the American
Society for Information Science (NEASIS)

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Jeffrey Pomerantz
Service to Simmons University

2020 – 2022 Chair, Faculty Senate Intellectual Property Committee

(3-year term)

2020 – 2022 Member; College of Organizational, Computational, and Information

Sciences Contract Promotions Committee

2018 – 2022 Online Program Coordinator, School of Library and Information

Science

2018 – 2022 Chair, Online Core Team

2019 – 2020 Information Coordinator; College of Organizational, Computational,

and Information Sciences

2018 – 2020 Member, Assessment Committee

(2-year term)

Service to the University of North Carolina at Chapel Hill

2012 – 2013 Member, Mobile Applications Workgroup. By invitation of the CIO

2010 – 2014 Member, IT Governance Instructional Technology Coordinating

Committee. By invitation of the Provost

2008 – 2011 Member, Library Advisory Board

2004 – 2010 Member, Library Staff Development Committee

2004 – 2005 Member, Planning Committee for Faculty Convocation on Scholarly

Communications in a Digital World, held 27-28 January 2005.
www.unc.edu/scholcomdig/

2004 – 2005 Member, Tar Heel Bus Tour Steering Committee

2004 Participant, Tar Heel Bus Tour. www.unc.edu/bustour/

Service to the UNC-CH School of Information and Library Science

2011 – 2013 Director of Dual Bachelor’s – Master’s Program

35
Jeffrey Pomerantz
2011 – 2013 Director of Undergraduate Honors Program

2010 – 2013 Director of Undergraduate Studies

2010 – 2011 Chair, Undergraduate Curriculum Committee

2009 – 2013 Director, Field Experience Program

2008 – 2009 Chair, Ad-hoc Bylaws and Faculty Handbook Update Committee

2007 – 2008 Coordinator, CRADLE brownbag series

2007 – 2008 Member, Information Technology and Resources Committee

2004 – 2013 Advisor to Information Science Student Undergraduates Empowered

(ISSUE). ils.unc.edu/issue/

2004 – 2007 Member, Undergraduate Committee

2003 – 2004 Member, Tenure and Review Committee

2003 – 2004 Member, Ad-hoc Course Re-numbering Committee

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Jeffrey Pomerantz