Warning Daikin Industries, Ltd.

s products are manufactured for export to numerous countries throughout the Si10 - 417_A
world. Daikin Industries, Ltd. does not have control over which products are exported to and used in a
particular country. Prior to purchase, please therefore confirm with your local authorised importer,
distributor and/or retailer whether this product conforms to the applicable standards, and is suitable for
use, in the region where the product will be used. This statement does not purport to exclude, restrict
or modify the application of any local legislation.
Ask a qualified installer or contractor to install this product. Do not try to install the product yourself.
Improper installation can result in water or refrigerant leakage, electrical shock, fire or explosion.
Use only those parts and accessories supplied or specified by Daikin. Ask a qualified installer or
contractor to install those parts and accessories. Use of unauthorised parts and accessories or
improper installation of parts and accessories can result in water or refrigerant leakage, electrical
shock, fire or explosion.

Pocket Manual / Service Diagnosis

Read the User's Manual carefully before using this product. The User's Manual provides important
safety instructions and warnings. Be sure to follow these instructions and warnings.
If you have any enquiries, please contact your local importer, distributor and/or retailer.

Pocket
Manual

SPLIT & MULTI

Service Diagnosis
Cautions on product corrosion
1. Air conditioners should not be installed in areas where corrosive gases, such as acid gas or alkaline gas, are produced.
2. If the outdoor unit is to be installed close to the sea shore, direct exposure to the sea breeze should be avoided. If you need to install
SPLIT & MULTI
the outdoor unit close to the sea shore, contact your local distributor.

Organization:
DAIKIN INDUSTRIES, LTD. Organization:
AIR CONDITIONING MANUFACTURING DIVISION DAIKIN INDUSTRIES
(THAILAND) LTD. All of the Daikin Groups business
Scope of Registration: facilities and subsidiaries in Japan
THE DESIGN/DEVELOPMENT AND MANUFACTURE OF Scope of Registration: are certified under the ISO 14001
COMMERCIAL AIR CONDITIONING, HEATING, COOLING, THE DESIGN/DEVELOPMENT international standard for
REFRIGERATING EQUIPMENT, COMMERCIAL HEATING AND MANUFACTURE OF AIR environment management.
EQUIPMENT, RESIDENTIAL AIR CONDITIONING CONDITIONERS AND THE
EQUIPMENT, HEAT RECLAIM VENTILATION, AIR COMPONENTS INCLUDING
JMI-0107 CLEANING EQUIPMENT, MARINE TYPE CONTAINER JQA-1452 COMPRESSORS USED FOR THEM
REFRIGERATION UNITS, COMPRESSORS AND VALVES.

Dealer
Head Office:
Si10-417_A

Umeda Center Bldg., 2-4-12, Nakazaki-Nishi,

Kita-ku, Osaka, 530-8323 Japan
Tokyo Office:
JR Shinagawa East Bldg., 2-18-1, Konan,
Minato-ku, Tokyo, 108-0075 Japan
http://www.daikin.com/global_ac/
c All rights reserved

Specifications, designs and other content appearing in this brochure are current as of June 2009 but subject to change without notice.

Printed in Japan 06/2009 AK

Si10-417_A

1. Diagnosis by LED ........................2

1.1 Indoor Unit ..................................... 2
1.2 Outdoor Unit .................................. 6
2. Diagnosis by Remote
Controller ..................................... 8
2.1 To know the error code.................. 8
3. List of applicable models ...........17
3.1 Indoor Units ................................. 17
3.2 Outdoor Units .............................. 29
4. Error Codes and Description of
Fault........................................... 39
4.1 Indoor Unit ................................... 39
4.2 Outdoor Unit ................................ 40
4.3 System......................................... 42
5. Troubleshooting ......................... 43
5.1 Indoor Unit ................................... 43
5.2 Outdoor Unit ................................ 73
5.3 System....................................... 214
5.4 Check ........................................ 261

Contents 1
Diagnosis by LED Si10-417_A

1. Diagnosis by LED
1.1 Indoor Unit
The operation lamp flashes when any of the following
errors is detected.
1. When a protection device of the indoor or outdoor unit
is activated or when the thermistor malfunctions,
disabling equipment operation.
2. When a signal transmission error occurs between the
indoor and outdoor units.
In either case, conduct the diagnostic procedure
described in the following pages.

Wall Mounted Type

Indicator lamps

ON
OFF

Operation lamp (green)

Indicator lamps

Operation lamp (green)

2 Service Diagnosis
Si10-417_A Diagnosis by LED

Operation lamp (green)

ON/OFF

Operation lamp (green)

Operation lamp (green)

Service Diagnosis 3
Diagnosis by LED Si10-417_A

Operaion lamp (green)

ON/OFF

Multi-colored indicator lamp

Floor Ceiling Suspended Dual Type

Operaion lamp (green)

4 Service Diagnosis
Si10-417_A Diagnosis by LED

Floor Standing Type

ON
OFF

Operaion lamp (green)

Operaion lamp (green)

Duct Connected Type

Operaion lamp (green)

Service Diagnosis 5
Diagnosis by LED Si10-417_A

1.2 Outdoor Unit

Pair

(R2838)
<In case of RXD50-71BVMA>
The outdoor unit has one green LED (LED A) on the
PCB. The flashing green LED indicates normal condition
of microcomputer operation.

6 Service Diagnosis
Si10-417_A Diagnosis by LED

Multi

<In case of 2MXS52E2V1B>

There are green and red LEDs on the PCB. The flashing
green LED indicates normal equipment condition, and
the OFF condition of the red LED indicates normal
equipment condition.
(Troubleshooting with the green LED)
The LED A (green) of the outdoor unit indicate
microcomputer operation condition.
Even after the error is cancelled and the equipment
operates in normal condition, the LED indication
remains.

Service Diagnosis 7
Diagnosis by Remote Controller Si10-417_A

2. Diagnosis by Remote Controller

2.1 To know the error code
Method 1 1. When the timer cancel button is held down for 5
seconds, a 00 indication flashes on the temperature
display section.

ON CANCEL TIMER CANCEL button

OFF
TIMER

< ARC433B > (R7568)

8 Service Diagnosis
Si10-417_A Diagnosis by Remote Controller

<Open the lid>

TIMER CANCEL button

< ARC452A2 >

(R7704)

2. Press the timer cancel button repeatedly until a

continuous beep is produced.
The code indication changes in the sequence shown
below, and notifies with a long beep.

Service Diagnosis 9
Diagnosis by Remote Controller Si10-417_A

<In case of basic order>

No. Code No. Code
1 00 18 C5
2 U4 19 H9
3 F3 20 J6
4 E6 21 UA
5 L5 22 A5
6 A6 23 H0
7 E5 24 E1
8 F6 25 P4
9 C9 26 L3
10 U0 27 L4
11 E7 28 H6
12 C7 29 H7
13 H8 30 U2
14 J3 31 UH
15 A3 32 EA
16 A1 33 AH
17 C4

Note: 1. A short beep and two consecutive beeps indicate non-

corresponding codes.
2. To cancel the code display, hold the timer cancel
button down for 5 seconds. The code display also
cancels itself if the button is not pressed for 1 minute.

10 Service Diagnosis
Si10-417_A Diagnosis by Remote Controller

<In case of ARC433B41, 43, 46, 47, 50,

A49, 57, 58, 74, 84>
No. Code No. Code
1 00 18 C4
2 U4 19 C5
3 L5 20 J3
4 E6 21 J6
5 H6 22 E5
6 H0 23 A1
7 A6 24 E1
8 E7 25 UA
9 U0 26 UH
10 F3 27 P4
11 A5 28 L3
12 F6 29 L4
13 C7 30 H7
14 A3 31 U2
15 H8 32 EA
16 H9 33 AH
17 C9

Note: 1. A short beep and two consecutive beeps indicate non-

corresponding codes.
2. To cancel the code display, hold the timer cancel
button down for 5 seconds. The code display also
cancels itself if the button is not pressed for 1 minute.

Service Diagnosis 11
Diagnosis by Remote Controller Si10-417_A

<In case of ARC452 series>

No. Code No. Code
1 00 18 C4
2 U4 19 C5
3 L5 20 J3
4 E6 21 J6
5 H6 22 E5
6 H0 23 A1
7 A6 24 E1
8 E7 25 UA
9 U0 26 UH
10 F3 27 P4
11 A5 28 L3
12 F6 29 L4
13 C7 30 H7
14 A3 31 U2
15 H8 32 EA
16 H9 33 AH
17 C9 34 FA

Note: 1. A short beep and two consecutive beeps indicate non-

corresponding codes.
2. To cancel the code display, hold the timer cancel
button down for 5 seconds. The code display also
cancels itself if the button is not pressed for 1 minute.

12 Service Diagnosis
Si10-417_A Diagnosis by Remote Controller

Method 2
1. Enter the diagnosis mode.
Press the 3 buttons (TEMP,TEMP, MODE)
simultaneously.

(R4272)

The digit of the number of tens blinks.

Try again from the start when the digit does not
blink.

2. Press the TEMP button.

Press TEMP or TEMP and change the digit until
you hear the sound of beep or pi pi.

(R4274)

Service Diagnosis 13
Diagnosis by Remote Controller Si10-417_A

3. Diagnose by the sound.

pi : The number of tens does not accord with the
error code.
pi pi : The number of tens accords with the error
code.
beep : The both numbers of tens and units accord
with the error code. (See 7.)

4. Enter the diagnosis mode again.

Press the MODE button.

(R4275)

The digit of the number of units blinks.

5. Press the TEMP button.

Press TEMP or TEMP and change the digit until
you hear the sound of beep.

(R4277)

14 Service Diagnosis
Si10-417_A Diagnosis by Remote Controller

6. Diagnose by the sound.

pi : The both numbers of tens and units do not
accord with the error code.
pi pi : The number of tens accords with the error
code.
beep : The both numbers of tens and units accord
with the error code.

7. Determine the error code.

The digits indicated when you hear the beep sound
are error code.
(Error codes and description Refer to page 39.)

8. Exit from the diagnosis mode.

Press the MODE button.

(R4278)

Service Diagnosis 15
Diagnosis by Remote Controller Si10-417_A

Method 3
<ARC447 series only>

E5

(R5074)

Timer
cancel
button

(R5075)

1. Hold the timer cancel button down for 5 seconds, with

the remote controller set toward the indoor unit.
2. The temperature display on the remote controller
changes to the error code display and a long beep
notifies this indication change.

Note: To cancel indication of error code, hold the timer cancel

button down for 5 seconds.
The code display also cancels itself if the button is not
pressed for 1 minute.

16 Service Diagnosis
Si10-417_A List of applicable models

3. List of applicable models

Even the same error code may be explained on different
flowchart pages. Follow the classification No. in the table
below and check the related page according to the table
on page 39.
3.1 Indoor Units
3.1.1 Wall Mounted Type

Model Classification Model Classification

No. No.
AT09BV1LS 1 ATKS35CVMB9 1
AT09DV2S 1 ATKS35DAVMB 1
AT09GV2S 1 ATKS35DVMB 1
AT09HV2S 1 ATKS35E2V1B 3
AT12BV1LS 2 ATX25BVMB 1
AT13DV2S 2 ATX35BVMB 1
AT13GV2S 1 ATX50EV1B 2
AT13HV2S 1 ATXD50CV4 2
AT18BV1LS 2 ATXD60CV4 2
AT18DV2S 2 ATXD71CV4 2
AT18GV2S 2 ATXD80CV4 2
AT18HV2S 2 ATXG25CVMB 5
ATK25BVMB 1 ATXG25EV1B 5
ATK35BVMB 1 ATXG35CVMB 5
ATKS20CVMB 1 ATXG35EV1B 5
ATKS20CVMB9 1 ATXG50EV1B 5
ATKS20DAVMB 1 ATXS20CVMB 1
ATKS20DVMB 1 ATXS20CVMB9 1
ATKS20E2V1B 3 ATXS20DAVMB 1
ATKS25BVMB 1 ATXS20DVMB 1
ATKS25CVMB 1 ATXS20E2V1B 3
ATKS25CVMB9 1 ATXS25BVMB 1
ATKS25DAVMB 1 ATXS25CVMB 1
ATKS25DVMB 1 ATXS25CVMB9 1
ATKS25E2V1B 3 ATXS25DAVMB 1
ATKS35BVMB 1 ATXS25DVMB 1
ATKS35CVMB 1 ATXS25E2V1B 3

Refer the classification No. to page 39

Service Diagnosis 17
List of applicable models Si10-417_A

Model Classification Model Classification

No. No.
ATXS35BVMB 1 FT24BV1LS 2
ATXS35CVMB 1 FT24FV2S 2
ATXS35CVMB9 1 FT24GV2S 2
ATXS35DAVMB 1 FT25DSG 1
ATXS35DVMB 1 FT25DVM 1
ATXS35E2V1B 3 FT28GV2S 2
ATXS50CVMB 2 FT35DSG 3
ATXS50DVMB 2 FT35DVM 1
ATXS50E2V1B 3 FT50BVM 2
ATY20DV2 1 FT50CV1A 2
ATY25DV2 1 FT50DSG 2
ATY35DV2 1 FT50FVM 2
CTKS50D2VMW(L) 3 FT60BVM 2
CTKS50DVMW(L) 3 FT60CV1A8 2
CTXG50EV1BW(S) 5 FT60DSG 2
CTXS09DVJU 2 FT60DVMK 2
CTXS25EV2C 3 FT60FVM 2
CTXS35EV2C 3 FT60GAVAL 2
CTXS50D2VMW(L) 3 FTD25FV1A 1
CTXS50DVMW(L) 3 FTD35FV1A 3
FT09BV1LS 1 FTD50FV1K 2
FT09DV2S 1 FTD60FV1K 2
FT09FV2S 1 FTE09DV2S 1
FT09GV2S 1 FTE09GV2S 1
FT13BV1LS 2 FTE09JV1LS 1
FT13DV2S 1 FTE12DV2S 2
FT13FV2S 1 FTE12GV2S 1
FT13GV2S 1 FTE12JV1LS 1
FT15DV2S 2 FTE18GV2S 2
FT15FV2S 2 FTE25FV1 1
FT15GV2S 2 FTE35FV1 1
FT18BV1LS 2 FTK25AZVMB 1
FT18FV2S 2 FTK25BVMB 1
FT18GV2S 2 FTK35AZVMB 1

Refer the classification No. to page 39

18 Service Diagnosis
Si10-417_A List of applicable models

Model Classification Model Classification

No. No.
FTK35BVMB 1 FTKD50BVMD 2
FTK50AVMA 2 FTKD50BVMT 2
FTK50AVMT 2 FTKD50DSG 2
FTK60AVMA 2 FTKD50FV2Z 2
FTK60AVMT 2 FTKD50FVM 2
FTK71AVMA 2 FTKD60BVM 2
FTK71AVMT 2 FTKD60BVMA 2
FTKD09DVMS 1 FTKD60BVMA8 2
FTKD09FV2S 1 FTKD60BVMA9 2
FTKD12DVMS 1 FTKD60BVMD 2
FTKD12FV2S 1 FTKD60BVMT 2
FTKD15FV2S 2 FTKD60DSG 2
FTKD15GV2S 2 FTKD60FV2Z 2
FTKD18BVMS 2 FTKD60FVM 2
FTKD18FV2S 2 FTKD71BVM 2
FTKD18GV2S 2 FTKD71BVMA 2
FTKD24BVMS 2 FTKD71BVMA8 2
FTKD24FV2S 2 FTKD71BVMA9 2
FTKD24GV2S 2 FTKD71BVMD 2
FTKD25DV2Z 1 FTKD71BVMT 2
FTKD25DVM 1 FTKD71FV2Z 2
FTKD25DVMA 1 FTKD71FVM 2
FTKD25DVMT 1 FTKD80BVMA 2
FTKD28BVMS 2 FTKE09BVMS 1
FTKD28FV2S 2 FTKE12BVMS 1
FTKD28GV2S 2 FTKE25BVM 1
FTKD35DV2Z 1 FTKE25BVMA 1
FTKD35DVM 1 FTKE25BVMA8 1
FTKD35DVMA 1 FTKE25BVMA9 1
FTKD35DVMT 1 FTKE25BVMD 1
FTKD50BVM 2 FTKE25BVMT 1
FTKD50BVMA 2 FTKE35BVM 1
FTKD50BVMA8 2 FTKE35BVMA 1
FTKD50BVMA9 2 FTKE35BVMA8 1

Refer the classification No. to page 39

Service Diagnosis 19
List of applicable models Si10-417_A

Model Classification Model Classification

No. No.
FTKE35BVMA9 1 FTKS50D2V1W(L) 3
FTKE35BVMD 1 FTKS50DVMT 2
FTKE35BVMT 1 FTKS50EV1B 2
FTKS20CAVMB 1 FTKS50FV1B 2
FTKS20CVMB 1 FTKS50FVLT 2
FTKS20CVMB9 1 FTKS50FVM 2
FTKS20D(2)(3)VMW(L) 3 FTKS50FVMA 2
FTKS20DVMA 3 FTKS60BVMA 2
FTKS20DVMT 3 FTKS60BVMA8 2
FTKS25BVMB 1 FTKS60BVMA9 2
FTKS25CAVMB 1 FTKS60BVMB 2
FTKS25CVMB 1 FTKS60DVMT 2
FTKS25CVMB8 1 FTKS60EV1B 2
FTKS25CVMB9 1 FTKS60FV1B 2
FTKS25D(2)(3)VMW(L) 3 FTKS60FVLT 2
FTKS25DVM 3 FTKS60FVM 2
FTKS25DVMA 3 FTKS60FVMA 2
FTKS25DVMT 3 FTKS71BAVMB 2
FTKS25EVMA 3 FTKS71BVMA 2
FTKS35BVMB 1 FTKS71BVMA8 2
FTKS35CAVMB 1 FTKS71BVMA9 2
FTKS35CVMB 1 FTKS71BVMB 2
FTKS35CVMB8 1 FTKS71DVMT 2
FTKS35CVMB9 1 FTKS71EV1B 2
FTKS35D(2)(3)VMW(L) 3 FTKS71FV1B 2
FTKS35DVM 3 FTKS71FVLT 2
FTKS35DVMA 3 FTKS71FVM 2
FTKS35DVMT 3 FTKS71FVMA 2
FTKS35DVMW(L) 3 FTN20CVMB9 1
FTKS35EVMA 3 FTN25CVMB9 1
FTKS50BVMA 2 FTN25DAV3B 1
FTKS50BVMA8 2 FTN25DV3B 1
FTKS50BVMA9 2 FTN35CVMB9 1
FTKS50BVMB 2 FTN35DAV3B 1

Refer the classification No. to page 39

20 Service Diagnosis
Si10-417_A List of applicable models

Model Classification Model Classification

No. No.
FTN35DV3B 1 FTX71AVMT 2
FTN50EV1B 2 FTXD25DV2C(A)(G)(W)(N)(P) 1
FTN50FV1B 2 FTXD25DV2Z 1
FTN60FV1B 2 FTXD25DVMA 1
FTS20BVMB 1 FTXD25DVMT 1
FTS25BVMB 1 FTXD25FV2C(A)(G)(W)(N)(P) 1
FTS35BVMB 1 FTXD35DV2C(A)(G)(W)(N)(P) 1
FTS50BVMB 2 FTXD35DV2Z 1
FTS60BVMB 2 FTXD35DVMA 1
FTW25FV1 1 FTXD35DVMT 1
FTW35FV1 1 FTXD35FV2C(A)(G)(W)(N)(P) 1
FTX25AMVMC 1 FTXD50BMVMC 2
FTX25AVMA 1 FTXD50BV4 2
FTX25AVMC 1 FTXD50BV48 2
FTX25AVMT 1 FTXD50BV49 2
FTX25AZVMB 1 FTXD50BVMA 2
FTX25BVMB 1 FTXD50BVMA8 2
FTX35AMVMC 1 FTXD50BVMA9 2
FTX35AVMA 1 FTXD50BVMC 2
FTX35AVMC 1 FTXD50BVMT 2
FTX35AVMT 1 FTXD50CMV2C 2
FTX35AZVMB 1 FTXD50FV2C 2
FTX35BVMB 1 FTXD50FV2Z 2
FTX50AMVMC 2 FTXD50FVM 2
FTX50AVMA 2 FTXD60BMVMC 2
FTX50AVMC 2 FTXD60BVMA 2
FTX50AVMT 2 FTXD60BVMA8 2
FTX60AMVMC 2 FTXD60BVMA9 2
FTX60AVMA 2 FTXD60BVMC 2
FTX60AVMC 2 FTXD60BVMT 2
FTX60AVMT 2 FTXD60FV2Z 2
FTX71AMVMC 2 FTXD60FVM 2
FTX71AVMA 2 FTXD71BVMA 2
FTX71AVMC 2 FTXD71BVMA8 2

Refer the classification No. to page 39

Service Diagnosis 21
List of applicable models Si10-417_A

Model Classification Model Classification

No. No.
FTXD71BVMA9 2 FTXR42EV1B 6
FTXD71BVMC 2 FTXR42EV1B9 6
FTXD71BVMT 2 FTXR50EV1B 6
FTXD71FV2Z 2 FTXR50EV1B9 6
FTXD71FVM 2 FTXR50FVLT 6
FTXD80BVMA 2 FTXS09DVJU 1
FTXD80CV4 2 FTXS12DVJU 1
FTXD80CV48 2 FTXS15DVJU 2
FTXD80CV49 2 FTXS18DVJU 2
FTXE25BMVMC 1 FTXS20CAVMB 1
FTXE25BVMA 1 FTXS20CVMB 1
FTXE25BVMA8 1 FTXS20CVMB9 1
FTXE25BVMA9 1 FTXS20D(2)(3)VMW(L) 3
FTXE25BVMC 1 FTXS20DVMA 3
FTXE25BVMT 1 FTXS20DVMT 3
FTXE25CMV2C 1 FTXS24DVJU 2
FTXE35BMVMC 1 FTXS25BVMA 1
FTXE35BVMA 1 FTXS25BVMB 1
FTXE35BVMA8 1 FTXS25CAVMB 1
FTXE35BVMA9 1 FTXS25CVMB 1
FTXE35BVMC 1 FTXS25CVMB8 1
FTXE35BVMT 1 FTXS25CVMB9 1
FTXE35CMV2C 1 FTXS25D(2)(3)VMW(L) 3
FTXG25CVMA(W)(S) 5 FTXS25DVMA 3
FTXG25CVMBW(S) 5 FTXS25DVMT 3
FTXG25EV1BW(S) 5 FTXS25EVMA 3
FTXG25EVMAW(S) 5 FTXS25FV2CW 3
FTXG35CVMA(W)(S) 5 FTXS35BVMA 1
FTXG35CVMBW(S) 5 FTXS35BVMB 1
FTXG35EV1BW(S) 5 FTXS35CAVMB 1
FTXG35EVMAW(S) 5 FTXS35CVMB 1
FTXR28EV1B 6 FTXS35CVMB8 1
FTXR28EV1B9 6 FTXS35CVMB9 1
FTXR28FVLT 6 FTXS35D(2)(3)VMW(L) 3

Refer the classification No. to page 39

22 Service Diagnosis
Si10-417_A List of applicable models

Model Classification Model Classification

No. No.
FTXS35DVMA 3 FTXS71FVLT 2
FTXS35DVMT 3 FTXS71FVMA 2
FTXS35EVMA 3 FTXS80FVMA 2
FTXS35FV2CW 3 FTXS90FVMA 2
FTXS50BVMA 2 FTY25CVMA 1
FTXS50BVMA8 2 FTY25DV2C 1
FTXS50BVMA9 2 FTY35CVMA 1
FTXS50BVMB 2 FTY35DV2C 1
FTXS50D2V1W(L) 3 FTYN20CVMB9 1
FTXS50DVMT 2 FTYN25CVMB9 1
FTXS50EV1B 2 FTYN25DAV3B 1
FTXS50FV1B 2 FTYN25DV1A 3
FTXS50FVLT 2 FTYN25DV3B 1
FTXS50FVMA 2 FTYN35CVMB9 1
FTXS60BVMA 2 FTYN35DAV3B 1
FTXS60BVMA8 2 FTYN35DV1A 3
FTXS60BVMA9 2 FTYN35DV3B 1
FTXS60BVMB 2 FTYN50DV1A 2
FTXS60DVMT 2 FTYN50EV1B 2
FTXS60EV1B 2 FTYN50FV1A 2
FTXS60FV1B 2 FTYN50FV1B 2
FTXS60FVLT 2 FTYN60DV1A 2
FTXS60FVMA 2 FTYN60EV1B 2
FTXS71BAVMB 2 FTYN60FV1A 2
FTXS71BVMA 2 FTYN60FV1B 2
FTXS71BVMA8 2 FTYN71FV1A 2
FTXS71BVMA9 2 FTYS20BVMB 1
FTXS71BVMB 2 FTYS25BVMB 1
FTXS71DVMT 2 FTYS35BVMB 1
FTXS71EV1B 2 FTYS50BVMB 2
FTXS71FV1B 2 FTYS60BVMB 2

Refer the classification No. to page 39

Service Diagnosis 23
List of applicable models Si10-417_A

3.1.2 Floor Standing Type

Model Classification Model Classification

No. No.
FVK25AZVMB 4 FVXD71DV2CW(N) 4
FVK35AZVMB 4 FVXD71FV2CW(N) 4
FVK50AZVMB 4 FVXS25BAVMB 4
FVKS25BAVMB 4 FVXS25BVMB 4
FVKS25BVMB 4 FVXS25FV1A 3
FVKS35BAVMB 4 FVXS25FV1B 3
FVKS35BVMB 4 FVXS35BAVMB 4
FVKS50BAVMB 4 FVXS35BVMA 4
FVKS50BVMB 4 FVXS35BVMB 4
FVX25AZVMB 4 FVXS35FV1A 3
FVX35AZVMB 4 FVXS35FV1B 3
FVX50AZVMB 4 FVXS50BAVMB 4
FVX56AV1C 4 FVXS50BVMA 4
FVXD56CMV2C 4 FVXS50BVMB 4
FVXD56FV2C 4 FVXS50FV1A 3
FVXD60DV2CW(N) 4 FVXS50FV1B 3
FVXD60FV2CW(N) 4 FVXS71FV2CW 4
FVXD68CMV2C 4 FVZ71DMV2C 4

Refer the classification No. to page 39

24 Service Diagnosis
Si10-417_A List of applicable models

3.1.3 Duct Connected Type

Model Classification Model Classification

No. No.
CDK25AVM 1 CDKD60DVMT 1
CDK25AVMA 1 CDKS25BVMB 1
CDK25AVMD 1 CDKS25CVMA 1
CDK25AZVMB 1 CDKS25CVMB 1
CDK35AVM 1 CDKS25DVMT 1
CDK35AVMA 1 CDKS25EAVMA 1
CDK35AVMD 1 CDKS25EAVMT 1
CDK35AZVMB 1 CDKS35BVMB 1
CDK50AVM 1 CDKS35CVMA 1
CDK50AVMA 1 CDKS35CVMB 1
CDK50AVMD 1 CDKS35DVMT 1
CDK50AZVMB 1 CDKS35EAVMA 1
CDK60AVM 1 CDKS35EAVMT 1
CDK60AVMA 1 CDKS50BVMB 1
CDK60AVMD 1 CDKS50CVMA 1
CDK60AZVMB 1 CDKS50CVMB 1
CDKD25CVM 1 CDKS50DVMT 1
CDKD25CVMA 1 CDKS60BVMB 1
CDKD25DVMT 1 CDKS60CVMA 1
CDKD25EAVM 1 CDKS60CVMB 1
CDKD25EAVMA 1 CDKS60DVMT 1
CDKD25EAVMT 1 CDX25AVMA 1
CDKD35CVM 1 CDX25AZVMB 1
CDKD35CVMA 1 CDX25BVMC 1
CDKD35DVMT 1 CDX25BVMC9 1
CDKD35EAVM 1 CDX35AVMA 1
CDKD35EAVMA 1 CDX35AZVMB 1
CDKD35EAVMT 1 CDX35BVMC 1
CDKD50CVM 1 CDX35BVMC9 1
CDKD50CVMA 1 CDX50AVMA 1
CDKD50DVMT 1 CDX50AVMC 1
CDKD60CVM 1 CDX50AVMC9 1
CDKD60CVMA 1 CDX50AZVMB 1

Refer the classification No. to page 39

Service Diagnosis 25
List of applicable models Si10-417_A

Model Classification Model Classification

No. No.
CDX60AVMA 1 CDXS35CVMA 1
CDX60AVMC 1 CDXS35CVMB 1
CDX60AVMC9 1 CDXS35DVMT 1
CDX60AZVMB 1 CDXS35EAVMA 1
CDXD25AVMC 1 CDXS35EAVMT 1
CDXD25BMVMC 1 CDXS35EV2C 1
CDXD25CMVMC 1 CDXS50BVMB 1
CDXD25CVMA 1 CDXS50CVMA 1
CDXD25DVMT 1 CDXS50CVMB 1
CDXD25EAVMA 1 CDXS50DVMT 1
CDXD25EAVMT 1 CDXS50EV2C 1
CDXD35AVMC 1 CDXS60BVMB 1
CDXD35BMVMC 1 CDXS60CVMA 1
CDXD35CMVMC 1 CDXS60CVMB 1
CDXD35CVMA 1 CDXS60DVMT 1
CDXD35DVMT 1 CDXS60EV2C 1
CDXD35EAVMA 1 FDKS25CAVMB 1
CDXD35EAVMT 1 FDKS25CVMB 1
CDXD50AVMC 1 FDKS25EAVMB 1
CDXD50CVMA 1 FDKS35CAVMB 1
CDXD50DVMT 1 FDKS35CVMB 1
CDXD60AVMC 1 FDKS35EAVMB 1
CDXD60BMVMC 1 FDKS50CVMB 1
CDXD60CMVMC 1 FDKS60CVMB 1
CDXD60CVMA 1 FDXD25DV2C 1
CDXD60DVMT 1 FDXD35DV2C 1
CDXS25BVMB 1 FDXD50BMVMC 1
CDXS25CVMA 1 FDXD50CMVMC 1
CDXS25CVMB 1 FDXS09DVJU 1
CDXS25DVMT 1 FDXS12DVJU 1
CDXS25EAVMA 1 FDXS25CAVMB 1
CDXS25EAVMT 1 FDXS25CVMA 1
CDXS25EV2C 1 FDXS25CVMB 1
CDXS35BVMB 1 FDXS25EAVMB 1

Refer the classification No. to page 39

26 Service Diagnosis
Si10-417_A List of applicable models

Model Classification Model Classification

No. No.
FDXS35CAVMB 1 FDXS50CVMA 1
FDXS35CVMA 1 FDXS50CVMB 1
FDXS35CVMB 1 FDXS60CVMA 1
FDXS35EAVMB 1 FDXS60CVMB 1

Refer the classification No. to page 39

Service Diagnosis 27
List of applicable models Si10-417_A

3.1.4 Floor / Ceiling Suspended Dual Type

Model Classification Model Classification

No. No.
FLK25AVMA 1 FLX25AVMA 1
FLK25AVMD 1 FLX25BVMB 1
FLK25AZVMB 1 FLX35AVMA 1
FLK25BVMB 1 FLX35AZVMB 1
FLK35AVMA 1 FLX35BVMB 1
FLK35AVMD 1 FLX50AVMA 1
FLK35AZVMB 1 FLX50AVMA8 1
FLK35BVMB 1 FLX50AZVMB 1
FLK50AVMA 1 FLX60AVMA 1
FLK50AVMA8 1 FLX60AVMA8 1
FLK50AVMD 1 FLX60AZVMB 1
FLK50AZVMB 1 FLXS25BAVMB 1
FLK60AVMA 1 FLXS25BVMA 1
FLK60AVMA8 1 FLXS25BVMB 1
FLK60AVMD 1 FLXS35BAVMB 1
FLK60AZVMB 1 FLXS35BVMA 1
FLKS25BAVMB 1 FLXS35BVMB 1
FLKS25BVMB 1 FLXS50BAVMB 1
FLKS35BAVMB 1 FLXS50BVMA 1
FLKS35BVMB 1 FLXS50BVMB 1
FLKS50BAVMB 1 FLXS60BAVMB 1
FLKS50BVMB 1 FLXS60BVMA 1
FLKS60BAVMB 1 FLXS60BVMB 1
FLKS60BVMB 1

Refer the classification No. to page 39

28 Service Diagnosis
Si10-417_A List of applicable models

3.2 Outdoor Units

Model Classification Model Classification
No. No.
2AMK40BAVMB 12 2MXS52E2V1B 15
2AMK40FV1B 12 2MXS52E3V1B 15
2AMK50FV1B 12 3AMX52C2VMB 16
2AMKS40BVMB 12 3AMX52CVMB 16
2AMX40BAVMB 12 3AMX52E2V1B 15
2AMX40FV1B 12 3AMX52E3V1B 15
2AMX50FV1B 12 3AMXS52BVMB 16
2AMX52D2VMB 14 3MK58AVM 16
2AMX52DVMB 14 3MK75AVM 16
2AMX52E2V1B 15 3MK75AVMT 16
2AMX52E3V1B 15 3MKD58BVM 16
2AMXS40BVMB 12 3MKD58BVM8 16
2MK58AVM 16 3MKD58DVM 14
2MKD58BVM 16 3MKD75BVM 16
2MKD58BVM8 16 3MKD75BVM8 16
2MKD58DVM 14 3MKD75BVMA 16
2MKS40BVMB 12 3MKD75BVMA8 16
2MKS40DAVMB 12 3MKD75BVMT 16
2MKS40DVM 12 3MKD75BVMT8 16
2MKS40DVMB 12 3MKD75DVM 14
2MKS40FV1B 12 3MKS50BVMB 16
2MKS50FV1B 12 3MKS50BVMB8 16
2MXS40BVMB 12 3MKS50D2VMB 14
2MXS40DAVMB 12 3MKS50DVM 14
2MXS18DVJU 14 3MKS50DVMB 14
2MXS40DVMB 12 3MKS50E2V1B 15
2MXS40FV1B 12 3MKS50E3V1B 15
2MXS50FV1B 12 3MKS50ESG 15
2MXS52D2VMB 14 3MKS58EVMA 15
2MXS52DVMB 14 3MKS71ESG 15

Refer the classification No. to page 40

Service Diagnosis 29
List of applicable models Si10-417_A

Model Classification Model Classification

No. No.
3MKS75EVMA 15 4MKD90BVMD 16
3MKS90EVLT 15 4MKD90BVMT 16
3MX52AZVMB 16 4MKS100EVLT 15
3MX68AVMA 16 4MKS58BVMB 16
3MX68AVMC 16 4MKS58BVMB8 16
3MX68AVMT 16 4MKS58D2VMB 14
3MXD68BVMA 16 4MKS58DVMA 14
3MXD68BVMA8 16 4MKS58DVMB 14
3MXD68BVMC 16 4MKS58E2V1B 15
3MXD68BVMT 16 4MKS58E3V1B 15
3MXD68BVMT8 16 4MKS71DVM 14
3MXD80BMVMC 16 4MKS75BVMB 16
3MXS52BVMB 16 4MKS75D2VMB 14
3MXS52BVMB8 16 4MKS75DVMA 14
3MXS52D2VMB 14 4MKS75DVMB 14
3MXS52DVMA 14 4MKS75E2V1B 15
3MXS52DVMB 14 4MKS75E3V1B 15
3MXS52E2V1B 15 4MKS80DVM 20
3MXS52E3V1B 15 4MKS80ESG 15
3MXS52EVMA 15 4MKS90BVMB 16
3MXS68EVMA 15 4MKS90DAVMB 16
3MXS80EV2C 15 4MKS90DVMA 16
4MK58AZVMB 16 4MKS90DVMB 16
4MK75AVM 16 4MKS90DVMT 16
4MK75AZVMB 16 4MKS90EVMA 15
4MKD100DVM 14 4MX100DMV2C 14
4MKD75BVM 16 4MX68AZVMB 16
4MKD75DVM 14 4MXD80BVMA 16
4MKD90BVM 16 4MXD80BVMC 16
4MKD90BVMA 16 4MXD80BVMT 16

Refer the classification No. to page 40

30 Service Diagnosis
Si10-417_A List of applicable models

Model Classification Model Classification

No. No.
4MXS100EV2C 15 ARKH25CVMB7 7
4MXS100EVLT 15 ARKH25CVMB9 7
4MXS68BVMB 16 ARKH35CAVMB 7
4MXS68BVMB9 16 ARKH35CVMB7 7
4MXS68D2VMB 14 ARKH35CVMB9 7
4MXS68DVMA 14 ARKS20C2VMB 11
4MXS68DVMB 14 ARKS20CVMB 11
4MXS68E2V1B 15 ARKS20CVMB9 11
4MXS68E3V1B 15 ARKS20E2V1B 11
4MXS68F2V1B 15 ARKS20F2V1B 11
4MXS80BVMB 16 ARKS25BVMB 7
4MXS80BVMB9 16 ARKS25C2VMB 11
4MXS80CVMA 16 ARKS25CVMB 11
4MXS80DAVMB 16 ARKS25CVMB9 11
4MXS80DVMA 16 ARKS25E2V1B 11
4MXS80DVMB 16 ARKS25F2V1B 11
4MXS80DVMT 16 ARKS35BVMB 7
4MXS80E7V3B 15 ARKS35C2VMB 11
4MXS80EVMA 15 ARKS35CVMB 11
5MKS90E7V3B 15 ARKS35CVMB9 11
5MXS90E7V3B 15 ARKS35E2V1B 11
ARK20E2V1B 11 ARKS35F2V1B 11
ARK25BVMB 7 ARX20E2V1B 11
ARK25E2V1B 11 ARX25BVMB 7
ARK35BVMB 7 ARX25E2V1B 11
ARK35E2V1B 11 ARX35BVMB 7
ARKH20CAVMB 7 ARX35E2V1B 11
ARKH20CVMB7 7 ARXD50CV4 9
ARKH20CVMB9 7 ARXD60CV4 9
ARKH25CAVMB 7 ARXD71CV4 9

Refer the classification No. to page 40

Service Diagnosis 31
List of applicable models Si10-417_A

Model Classification Model Classification

No. No.
ARXD80CV4 9 ARXS35E2V1B 11
ARXG25CVMB 11 ARXS35F2V1B 11
ARXG25CVMB9 11 ARXS50C2VMB 9
ARXG25E2V1B 11 ARXS50CVMB 9
ARXG35CVMB 11 ARXS50E2V1B 10
ARXG35CVMB9 11 ARXS50E3V1B 10
ARXG35E2V1B 11 ARY20DV2 8
ARXH20CAVMB 7 ARY25DV2 8
ARXH20CVMB7 7 ARY35DV2 8
ARXH20CVMB9 7 R25CV1A 7
ARXH25CAVMB 7 R25DV1 7
ARXH25CVMB7 7 R35CV1A 7
ARXH25CVMB9 7 R35DV1 7
ARXH35CAVMB 7 R35JV1A 7
ARXH35CVMB7 7 RE25JV1 7
ARXH35CVMB9 7 RE35JV1 7
ARXS20C2VMB 11 RK20E2V1B 11
ARXS20CVMB 11 RK25BVMB 7
ARXS20CVMB9 11 RK25E2V1B 11
ARXS20F2V1B 11 RK25JAVET 7
ARXS25BVMB 7 RK25JV1NB9 7
ARXS25C2VMB 11 RK25JVE9 7
ARXS25CVMB 11 RK25JVEA9 7
ARXS25CVMB9 11 RK35BVMB 7
ARXS25E2V1B 11 RK35E2V1B 11
ARXS25F2V1B 11 RK35JAVET 7
ARXS35BVMB 7 RK35JV1NB9 7
ARXS35C2VMB 11 RK35JVE9 7
ARXS35CVMB 11 RK35JVEA9 7
ARXS35CVMB9 11 RKD09DVMS 11

Refer the classification No. to page 40

32 Service Diagnosis
Si10-417_A List of applicable models

Model Classification Model Classification

No. No.
RKD09FV2S 11 RKD50JVEA 9
RKD12DVMS 11 RKD50JVEA9 9
RKD12FV2S 11 RKD50JVET 9
RKD15FV2S 13 RKD60BVM 9
RKD15GV2S 9 RKD60BVMA 9
RKD18BVMS 9 RKD60BVMT 9
RKD18FV2S 9 RKD60DSG 9
RKD18GV2S 9 RKD60JVE 9
RKD24BVMS 9 RKD60JVEA 9
RKD24FV2S 9 RKD60JVET 9
RKD24GV2S 9 RKD71BVM 9
RKD25DV2Z 11 RKD71BVMA 9
RKD25DVM 11 RKD71BVMT 9
RKD25DVMA 11 RKD71JVE 9
RKD25DVMT 11 RKD71JVEA 9
RKD25KZV1B 7 RKD71JVET 9
RKD28BVMS 9 RKD80BVMA 9
RKD28FV2S 9 RKE09BVMS 7
RKD28GV2S 9 RKE12BVMS 7
RKD35DV2Z 11 RKE25BVM 7
RKD35DVM 11 RKE25BVMA 7
RKD35DVMA 11 RKE25BVMT 7
RKD35DVMT 11 RKE35BVM 7
RKD35KZV1B 7 RKE35BVMA 7
RKD50BVM 9 RKE35BVMT 7
RKD50BVMA 9 RKH20CAVMB 7
RKD50BVMT 9 RKH20CVMB7 7
RKD50DSG 9 RKH20CVMB9 7
RKD50JVE 9 RKH25CAVMB 7
RKD50JVE9 9 RKH25CVMB7 7

Refer the classification No. to page 40

Service Diagnosis 33
List of applicable models Si10-417_A

Model Classification Model Classification

No. No.
RKH25CVMB9 7 RKS35D3VMB 11
RKH35CAVMB 7 RKS35DVM 11
RKH35CVMB7 7 RKS35DVMA 11
RKH35CVMB9 7 RKS35DVMB 11
RKS20C2VMB 11 RKS35DVMT 11
RKS20CVMB 11 RKS35E2V1B 11
RKS20CVMB9 11 RKS35EVMA 11
RKS20D2VMB 11 RKS35F2V1B 11
RKS20D3VMB 11 RKS50B2VMB 9
RKS20DVMB 11 RKS50BVMA 9
RKS20DVMT 11 RKS50BVMB 9
RKS20E2V1B 11 RKS50BVMB9 9
RKS25BVMB 7 RKS50DVMT 9
RKS25C2VMB 11 RKS50E2V1B 10
RKS25CVMB 11 RKS50E3V1B 10
RKS25CVMB9 11 RKS50F2V1B 10
RKS25D2VMB 11 RKS50FVLT 10
RKS25D3VMB 11 RKS50FVM 10
RKS25DVM 11 RKS50FVMA 10
RKS25DVMA 11 RKS60B2VMB 9
RKS25DVMB 11 RKS60BVMA 9
RKS25DVMT 11 RKS60BVMB 9
RKS25E2V1B 11 RKS60BVMB9 9
RKS25EVMA 11 RKS60DVMT 9
RKS25F2V1B 11 RKS60E2V1B 10
RKS35BVMB 7 RKS60E3V1B 10
RKS35C2VMB 11 RKS60F2V1B 10
RKS35CVMB 11 RKS60FVLT 10
RKS35CVMB9 11 RKS60FVM 10
RKS35D2VMB 11 RKS60FVMA 10

Refer the classification No. to page 40

34 Service Diagnosis
Si10-417_A List of applicable models

Model Classification Model Classification

No. No.
RKS71B2VMB 9 RS50BVMB 9
RKS71B3VMB 9 RS60B2VMB 9
RKS71BVMA 9 RS60BVMB 9
RKS71BVMB 9 RX09FVJU 11
RKS71BVMB9 9 RX12FVJU 11
RKS71DVMT 9 RX15FVJU 9
RKS71E2V1B 10 RX18FVJU 9
RKS71E3V1B 10 RX20E2V1B 11
RKS71FV1B 10 RX24FVJU 9
RKS71FVLT 10 RX25BVMB 7
RKS71FVM 10 RX25E2V1B 11
RKS71FVMA 10 RX25JV1NB5 7
RN20CVMB7 7 RX25JV1NB9 7
RN20CVMB9 7 RX25JVEA9 7
RN25CVMB7 7 RX25LV1C 7
RN25CVMB9 7 RX25LV1C9 7
RN25DAV3B 8 RX35BVMB 7
RN25DV3B 8 RX35E2V1B 11
RN35CVMB7 7 RX35JAVET 7
RN35CVMB9 7 RX35JV1NB5 7
RN35DAV3B 8 RX35JV1NB9 7
RN35DV3B 8 RX35JVEA9 7
RN50E2V1B 10 RX35LV1C 7
RN50E3V1B 10 RX35LV1C9 7
RN60E2V1B 10 RX50AZVMB 9
RN60E3V1B 10 RX56AV1C 9
RS20BVMB 7 RX60AZVMB 9
RS25BVMB 7 RX71AZVMB 9
RS35BVMB 7 RXD25DAV2C 11
RS50B2VMB 9 RXD25DV2C 11

Refer the classification No. to page 40

Service Diagnosis 35
List of applicable models Si10-417_A

Model Classification Model Classification

No. No.
RXD25DV2Z 11 RXD68CMV2C 9
RXD25DVMA 11 RXD71BMVMC 9
RXD25DVMT 11 RXD71BVMA 9
RXD25FAV2C 11 RXD71BVMT 9
RXD25FV2C 11 RXD71DMV2C 9
RXD25KZV1B 7 RXD71JV1B 9
RXD35DAV2C 11 RXD71JV1B5 9
RXD35DV2C 11 RXD71JVEA 9
RXD35DV2Z 11 RXD71JVET 9
RXD35DVMA 11 RXD80BVMA 9
RXD35DVMT 11 RXD80CV4 9
RXD35FAV2C 11 RXE25BVMA 7
RXD35FV2C 11 RXE25BVMT 7
RXD35KZV1B 7 RXE25CMV2C 7
RXD50BMVMC 9 RXE35BVMA 7
RXD50BV4 9 RXE35BVMT 7
RXD50BVMA 9 RXE35CMV2C 7
RXD50BVMT 9 RXG25CVMA 11
RXD50CMVMC 9 RXG25CVMB 11
RXD50JV1B 9 RXG25CVMB9 11
RXD50JV1B5 9 RXG25E2V1B 11
RXD50JVEA9 9 RXG25EVMA 11
RXD50JVET 9 RXG35CVMA 11
RXD60BVMA 9 RXG35CVMB 11
RXD60BVMT 9 RXG35CVMB9 11
RXD60DMV2C 9 RXG35E2V1B 11
RXD60JV1B 9 RXG35EVMA 11
RXD60JV1B5 9 RXH20CAVMB 7
RXD60JVEA 9 RXH20CVMB7 11
RXD60JVET 9 RXH20CVMB9 7

Refer the classification No. to page 40

36 Service Diagnosis
Si10-417_A List of applicable models

Model Classification Model Classification

No. No.
RXH25CAVMB 7 RXS25D3VMB 11
RXH25CVMB7 11 RXS25DVMA 11
RXH25CVMB9 7 RXS25DVMB 11
RXH35CAVMB 7 RXS25DVMT 11
RXH35CVMB7 11 RXS25E2V1B 11
RXH35CVMB9 7 RXS25EAVMA 11
RXR28EV1B9 17 RXS25EVMA 11
RXR28FVLT 17 RXS25F2V1B 11
RXR42EV1B9 17 RXS25FV2C 11
RXR50EV1B9 17 RXS35BVMA 7
RXR50FVLT 17 RXS35BVMB 7
RXS09DVJU 11 RXS35C2VMB 11
RXS12DVJU 11 RXS35CVMB 11
RXS15DVJU 9 RXS35CVMB9 11
RXS18DVJU 9 RXS35D2VMB 11
RXS20C2VMB 11 RXS35D3VMB 11
RXS20CVMB 11 RXS35DVMA 11
RXS20CVMB9 11 RXS35DVMB 11
RXS20D2VMB 11 RXS35DVMT 11
RXS20D3VMB 11 RXS35E2V1B 11
RXS20DVMB 11 RXS35EAVMA 11
RXS20DVMT 11 RXS35EVMA 11
RXS20E2V1B 11 RXS35F2V1B 11
RXS24DVJU 9 RXS35FV2C 11
RXS25BVMA 7 RXS50B2VMB 9
RXS25BVMB 7 RXS50BVMA 9
RXS25C2VMB 11 RXS50BVMB 9
RXS25CVMB 11 RXS50DVMT 9
RXS25CVMB9 11 RXS50E2V1B 10
RXS25D2VMB 11 RXS50E3V1B 10

Refer the classification No. to page 40

Service Diagnosis 37
List of applicable models Si10-417_A

Model Classification Model Classification

No. No.
RXS50F2V1B 10 RYN20CVMB7 7
RXS50FAVMA 10 RYN20CVMB9 7
RXS50FVLT 10 RYN25CVMB7 7
RXS50FVMA 10 RYN25CVMB9 7
RXS60B2VMB 9 RYN25DAV3B 8
RXS60BVMA 9 RYN25DV1A 11
RXS60BVMB 9 RYN25DV3B 8
RXS60DVMT 9 RYN35CVMB7 7
RXS60E2V1B 10 RYN35CVMB9 7
RXS60E3V1B 10 RYN35DAV3B 8
RXS60F2V1B 10 RYN35DV1A 11
RXS60FVLT 10 RYN35DV3B 8
RXS60FVMA 10 RYN50DV1A 9
RXS71B2VMB 9 RYN50E2V1B 10
RXS71B3VMB 9 RYN50E3V1B 10
RXS71BVMA 9 RYN50FV1A 10
RXS71BVMB 9 RYN60DV1A 9
RXS71BVMB 9 RYN60E2V1B 10
RXS71DVMT 9 RYN60E3V1B 10
RXS71E2V1B 10 RYN60FV1A 10
RXS71E3V1B 10 RYN71FV1A 10
RXS71FMV2C 10 RYS20BVMB 7
RXS71FV1B 10 RYS25BVMB 7
RXS71FVLT 10 RYS35BVMB 7
RXS71FVMA 10 RYS50B2VMB 9
RXS80FVMA 10 RYS50BVMB 9
RXS90FVMA 10 RYS60B2VMB 9
RY25CVMA 7 RYS60BVMB 9
RY35CVMA 7 RZY71DMV2C 9

Refer the classification No. to page 40

38 Service Diagnosis
Si10-417_A Error Codes and Description of Fault

4. Error Codes and Description of

Fault
Note: Numerical values vary from model to model.
For accurate values, refer to the service manual.

4.1 Indoor Unit

Classification No. and
Code related page
Indication Description
1 2 3 4 5 6
A1 Indoor unit PCB abnormality 43 43 43 43 43 44

A5 Freeze-up protection control or 46 46 46 46 46 48

high pressure control
A6 Fan motor or related abnormality 50 52 52 52 52 55
AH Streamer unit fault 57

C4 Heat exchanger temperature 59 59 59 59 59 60

thermistor abnormality
Shutter drive motor/Shutter limit 61
C7 switch abnormality
Front panel open/close fault 63
CC Humidity sensor fault 65

C9 Room temperature thermistor 59 59 59 59 59 60

abnormality
U4 Signal transmission error 66 66 66 66 66 68
Incompatible power supply
between indoor unit and outdoor 71
unit
UA Unspecified voltage (between 70 70 70 70
indoor and outdoor units)
Incomplete setting for hose 72
length

Service Diagnosis 39
Error Codes and Description of Fault Si10-417_A

4.2 Outdoor Unit

Note: Numerical values and LED indication vary from model to model.
For accurate values and indication, refer to the service
manual.
Classification No. and
Code related page
Indication Description of Problem
7 8 9 10 11 12
A5 Anti-icing function 73
E1 Outdoor unit PCB abnormality 79 80

E5 OL activation 84 84 85 85 85
(Compressor overloaded)
E6 Compressor lock 92 93 93 92 92
E7 DC fan lock 100 101 100 100 101
E8 Input overcurrent detection 104 106 106 104 108
EA Four way valve abnormality 118 122 122 118
F3 Discharge pipe temperature 126 126 126 126 130
F6 High pressure control in cooling 138 136 138 138 138 138

H0 Compressor system sensor 145 144 147

abnormality
H1 Damper fault
H6 Position sensor abnormality 151 151 151 151 155
DC voltage/Current sensor 159 159
H8 abnormality
CT or related abnormality 161 161 161

H9 Outdoor air thermistor or related 167 167 167 167 171

abnormality
J3 Discharge pipe thermistor or 167 167 167 167 171
related abnormality
J6 Heat exchanger thermistor or 167 169 167 167 167 171
related abnormality
J8 Liquid pipe thermistor or related 171
abnormality
J9 Gas pipe thermistor or related 171
abnormality
L3 Electrical box temperature rise 177 179 179 179 188
L4 Radiation fin temperature rise 195 195 197 197 202
L5 Output overcurrent detection 205 205 205 205 205

P4 Radiation fin thermistor or related 167 167 167 167 171

abnormality

40 Service Diagnosis
Si10-417_A Error Codes and Description of Fault

Classification No. and

Code related page
Indication Description of Problem
13 14 15 16 17
A5 Anti-icing function 73 75 75 75 77
E1 Outdoor unit PCB abnormality 82 83

E5 OL activation 85 90 86 90 88
(Compressor overloaded)
E6 Compressor lock 93 96 94 96 98
E7 DC fan lock 101 102 102 102 103
E8 Input overcurrent detection 110 114 114 112 116
EA Four way valve abnormality 124 124 120
F3 Discharge pipe temperature 130 132 128 132 134
F6 High pressure control in cooling 138 140 140 142

H0 Compressor system sensor 145 148

abnormality
H1 Damper fault 149
H6 Position sensor abnormality 151 153 153 153 157
DC voltage/Current sensor 160
H8 abnormality
CT or related abnormality 165 163 163 163

H9 Outdoor air thermistor or related 171 173 173 173 175

abnormality
J3 Discharge pipe thermistor or 171 173 173 173 175
related abnormality
J6 Heat exchanger thermistor or 171 173 173 173 175
related abnormality
J8 Liquid pipe thermistor or related 171 173 173 173 175
abnormality
J9 Gas pipe thermistor or related 171 173 173 173
abnormality
L3 Electrical box temperature rise 188 181 183 181 185
L4 Radiation fin temperature rise 202 190 192 190 199
L5 Output overcurrent detection 205 208 208 208 211

P4 Radiation fin thermistor or related 171 173 173 173 175

abnormality

Service Diagnosis 41
Error Codes and Description of Fault Si10-417_A

4.3 System
Note: Numerical values and LED indication vary from model to
model.
For accurate values and indication, refer to the service
manual.
Classification No. and
Code related page
Indication Description of Problem
7 8 9 10 11 12
U0 Refrigerant shortage 218 218 218 214 236
U2 Low/Over voltage detection 242 244 244 242 242
Outdoor unit PCB abnormality or
U4 signal transmission circuit 250
abnormality
U7 Signal transmission error on 258
outdoor unit PCB
UA Unspecified voltage (between 259
indoor and outdoor units)
UH Anti-icing function in other rooms 259

Classification No. and

Code related page
Indication Description of Problem
13 14 15 16 17
U0 Refrigerant shortage 239 221 232 225 228
U2 Low/Over voltage detection 242 246 246 246 248
Outdoor unit PCB abnormality or
U4 signal transmission circuit 254 250
abnormality
U7 Signal transmission error on 258 256
outdoor unit PCB
UA Unspecified voltage (between 259 260 260 260
indoor and outdoor units)
UH Anti-icing function in other rooms 259 260 260 260

42 Service Diagnosis
Si10-417_A Troubleshooting

5. Troubleshooting
5.1 Indoor Unit
5.1.1 Indoor Unit PCB Abnormality

Remote A1
Controller
Display

Method of Evaluation of zero-cross detection of power supply by

Malfunction indoor unit.
Detection

Malfunction When there is no zero-cross detection in approximately

Decision 10 continuous seconds.
Conditions

Supposed Faulty indoor unit PCB

Causes Faulty connector connection

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
Connector connection check
(note).

NO
Is it normal? Correct connections.

YES
Replace PCBs.
(R1400)

Note: Connector Nos. vary depending on models.

Control connector

Model Type Connector No.

Wall Mounted Type Terminal strip~Control PCB
Ceiling Embedded Duct Type Terminal strip~Control PCB
Duct Connected Type Terminal strip~Control PCB
Floor / Ceiling Suspended S37
Dual Type
Floor Standing Type (A, B, D series)
Control PCB : S7, S201, S203
Power Supply PCB : S8, S202, S204
(F series)
Terminal strip~Control PCB

Service Diagnosis 43
Troubleshooting Si10-417_A

5.1.2 Indoor Unit PCB Fault (FTXR 28/42/50 class)

Remote A1
Controller
Display

Method of Check zero-cross detection from the power supply of the

Malfunction indoor unit
Detection

Malfunction When no zero-cross detection is performed in

Decision approximately 10 continuous seconds
Conditions

Supposed Defective indoor unit PCB (Faulty EEPROM data)

Causes Improper connector connection
Defective indoor terminal board

44 Service Diagnosis
Si10-417_A Troubleshooting

Trouble-
shooting
Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
Check the model names of
indoor and outdoor unit for
correct combination

Check connector connection

(Note)

YES
Is it OK? Replace indoor
control PCB (A1P).
NO

Correct connection

YES
Is the fault repeated? Replace indoor
control PCB (A1P).
NO

Complete
(R6001)

Note: Between terminal board and indoor control PCB.

Service Diagnosis 45
Troubleshooting Si10-417_A

5.1.3 Freeze-up Protection Control or High

Pressure Control

Remote A5
Controller
Display

Method of High pressure control (heat pump model only)

Malfunction During heating operations, the temperature detected
Detection by the indoor heat exchanger thermistor is used for
the high pressure control (stop, outdoor fan stop, etc.)
The freeze-up protection control (operation halt) is
activated during cooling operation according to the
temperature detected by the indoor unit heat
exchanger thermistor.

Malfunction High pressure control

Decision During heating operations, the temperature detected
Conditions by the indoor heat exchanger thermistor is above
65C
Freeze-up protection
When the indoor unit heat exchanger temperature is
below 0C during cooling operation.

Supposed Operation halt due to clogged air filter of the indoor

Causes unit.
Operation halt due to dust accumulation on the indoor
unit heat exchanger.
Operation halt due to short-circuit.
Detection error due to faulty indoor unit heat
exchanger thermistor.
Detection error due to faulty indoor unit PCB.

46 Service Diagnosis
Si10-417_A Troubleshooting

Trouble- Be sure to turn off power switch before connect or

Caution disconnect connector, or parts damage may be occurred.
shooting
Check the air passage.

Check No.06
Is there any YES
Refer to short-circuit? Provide sufficient air
passage.
P.272 NO

Check the intake air filter.

YES
Is it very dirty? Clean the air filter.
NO
Check the dust
accumulation on the indoor
unit heat exchanger.

YES
Is it very dirty? Clean the heat
exchanger.
NO
Check No. 06
Indoor unit heat exchanger
thermistor check

Does it
conform to the YES
thermistor characteristic Replace the indoor
chart? unit PCB.

NO
Replace the
thermistor (replace
the indoor unit PCB).
(R7457)

Note: If the outside temperature is below 10C in the cooling

mode, the system may get interrupted with error A5
displayed. The system resets itself, but this stop is
recorded in the error history memory.

Service Diagnosis 47
Troubleshooting Si10-417_A

5.1.4 Peak-cut Control or Freeze-up Protection

Remote A5
Controller
Display

Method of Peak-cut control (high pressure control)

Malfunction During heating operation, the temperature detected
Detection by the indoor heat exchanger thermistor is used for
the high pressure control (stop, outdoor fan stop,
etc.).
Freeze-up protection control (operation halt) is
activated during cooling operation according to the
temperature detected by the indoor heat exchanger
thermistor.

Malfunction Peak-cut control

Decision On heating operation, when indoor heat exchanger
Conditions temperature is about 65C or more
Freeze-up protection
On cooling operation, indoor heat exchanger
temperature is 0C or less

Supposed Halt due to dirty indoor unit filter

Causes Halt due to dirty indoor heat exchanger
Halt due to short circuit
Faulty detection due to defective indoor heat
exchanger thermistor
Reheating dehumidification solenoid valve remains
closed (on cooling operation)
Faulty detection due to defective indoor unit PCB

48 Service Diagnosis
Si10-417_A Troubleshooting

Trouble- Be sure to turn off power switch before connect or

shooting Caution disconnect connector, or parts damage may be occurred.

Check air passages

Check No.06
Refer to Is there any YES
Reserve the space for
short-circuit?
P.272 the air passages.
NO

Check the air filter for dirtiness

YES (dirty)
Is it very dirty? Clean the air filter.
Not much
Check indoor unit heat
exchanger for dirtiness

YES (dirty)
Is it very dirty? Clean the heat
exchanger.
Not much
Check No. 06
Indoor heat exchanger
thermistor check

Does it
conform to the thermistor NO
Replace the indoor
characteristics heat exchanger
chart? thermistor.

YES (conforms)

Is the reheating YES

dehumidification solenoid Replace the heat
valve still closed? exchanger.
(Replacement of the
solenoid valve only is
NO impossible.)
Replace indoor
control PCB (A1P)

(R7458)

Service Diagnosis 49
Troubleshooting Si10-417_A

5.1.5 Fan Motor (AC Motor) or Related

Abnormality

Remote A6
Controller
Display

Method of The rotation speed detected by the Hall IC during fan

Malfunction motor operation is used to determine abnormal fan
Detection motor operation.

Malfunction When the detected rotation speed does not reach the
Decision demanded rotation speed of the target tap, and is less
Conditions than 50% of the maximum fan motor rotation speed.

Supposed Operation halt due to short circuit inside the fan motor
Causes winding.
Operation halt due to breaking of wire inside the fan
motor.
Operation halt due to breaking of the fan motor lead
wires.
Operation halt due to faulty capacitor of the fan motor.
Detection error due to faulty indoor unit PCB.

Trouble- Be sure to turn off power switch before connect or

shooting Caution disconnect connector, or parts damage may be occurred.

Operate the fan.

Check No.16 YES

Does it rotate? A
Refer to
P.284 NO
Rotate the fan by hand.

Does it rotate NO
Replace the fan motor
smoothly? Measure the voltage
YES between the red and
black lead wires of the
Check the fan motor voltage. fan motor, and check
(immediately after restart) if the maximum
voltage reaches the
rated voltage.
Is it at the NO
rated voltage? Replace the indoor
unit PCB
YES
Check the capacitor's
continuity

Is there YES
continuity? Replace the capacitor.
(Replace PCB.)
NO
Replace the fan
motor.

50 Service Diagnosis
Si10-417_A Troubleshooting

Check No. 16
Check hall IC

Is there NO
an output? Replace the fan motor
or indoor unit PCB.
YES
Check the fan motor voltage.

Is it at the NO
rated voltage? Replace indoor unit
PCB.
YES
Replace the fan
motor.
Measure the voltage
between the red and
black lead wires of the
fan motor, and check
if the maximum
voltage reaches the
rated voltage.
(R7459)

Service Diagnosis 51
Troubleshooting Si10-417_A

5.1.6 Fan Motor (DC Motor) or Related

Abnormality

Remote A6
Controller
Display

Method of The rotation speed detected by the Hall IC during fan

Malfunction motor operation is used to determine abnormal fan
Detection motor operation.

Malfunction When the detected rotation speed does not reach the
Decision demanded rotation speed of the target tap, and is less
Conditions than 50% of the maximum fan motor rotation speed.

Supposed Operation halt due to short circuit inside the fan motor
Causes winding.
Operation halt due to breaking of wire inside the fan
motor.
Operation halt due to breaking of the fan motor lead
wires.
Operation halt due to faulty capacitor of the fan motor.
Detection error due to faulty indoor unit PCB.

52 Service Diagnosis
Si10-417_A Troubleshooting

Trouble- Be sure to turn off power switch before connect or

Caution disconnect connector, or parts damage may be occurred.
shooting
Turn off power supply and rotate
fan by hand.

Check No.01
Does NO
Refer to fan rotate smoothly? Replace fan motor.
P.261
YES
Turn power ON and operate
fan.

NO
Does it rotate? A

YES

Stop fan motor.

Check No. 01
Check output of fan motor
connector

Is rotation NO
number command pulse Replace indoor unit
generated? PCB.
Replace fan motor.
YES
Replace indoor unit
PCB.

Service Diagnosis 53
Troubleshooting Si10-417_A

Turn off power supply and

disconnect fan motor conn-
ector, then turn power ON.

Check No. 01
Check output of fan motor
connector

Is motor NO
power voltage DC 200V Replace indoor unit
generated? PCB.
YES

Is motor
control power NO
voltage DC 15V Replace indoor unit
generated? PCB.

YES
Turn off power supply and dis-
connect fan motor connector,
then turn power ON again.

Check No. 01
Check output of fan motor
connector

Is rotation
number command voltage YES
Replace fan motor.
DC 1~6V generated? Note : Motor may
break when
NO the motor
connector is
Check No. 01 disconnected
Check output of fan motor while
connector remaining
power supply.
Is rotation NO
number command pulse Replace fan motor
generated? and indoor PCB.
YES
Replace indoor unit
PCB.
(R7658)

54 Service Diagnosis
Si10-417_A Troubleshooting

5.1.7 Fan Motor System (DC Motor) Fault

Remote A6
Controller
Display

Method of The fan speed detected by the Hall IC during operation

Malfunction of high-pressure fan motor is used to determine
Detection abnormal fan operation.

Malfunction When the detected fan speed is less than 50% of the HH
Decision tap under maximum fan motor rpm demanded
Conditions

Supposed Halt due to rare short circuit inside the fan motor
Causes Halt due to breakage of wire inside the fan motor
Halt due to breakage of the lead wire of fan motor
Faulty detection due to defective indoor control PCB

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Turn off the power supply Caution

(Turn off the breaker). If the connector is
Check No.01-2 disconnected while
Refer to * Connect the
the power ON, the
Check the connector motor may be broken.
P.262 connection (S1).
connector again (Turn power off when
for ensuring the connecting the
connection. connector.)
NO
Is it normal? Correct the
connection.
YES

Foreign matters YES

in or around the fan? Remove.

NO
A

Service Diagnosis 55
Troubleshooting Si10-417_A

Operate the fan.

Does it rotate NO
Replace the indoor
smoothly? fan motor.
YES
Turn off the power and turn
power ON again.

Check No. 01-2

Check output of indoor unit
control PCB (A1P)

Is motor
power supply voltage NO
generated? (DC 230V Replace the indoor
or more) unit control PCB
(A1P).
YES

Is motor control NO
power voltage DC 15V Replace the indoor
generated? unit control PCB
(A1P).
YES

Is rotation
number command NO
voltage (DC 5V or more) Replace the indoor
generated? unit control PCB
(A1P).
YES
Replace the fan
motor.
(R7461)

56 Service Diagnosis
Si10-417_A Troubleshooting

5.1.8 Streamer Unit Fault

Remote AH
Controller
Display

Method of
Malfunction
Detection

Malfunction If the error repeats 3 times in air purifying operation.

Decision Clearing condition: Continuous run for about 2
Conditions minutes (normal).

Supposed Short circuit caused by the dust or drip of water on the

Causes streamer unit electrode part.
Scratch or crack in the harness for the streamer unit.
Faulty streamer unit PCB

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Dust or drip YES

of water is on the Clean the streamer
streamer unit. unit.

NO
Does the
multi-monitor LED blink NO
about 1 minute after air purifying Clean the streamer
operation starts. unit.

YES
Turn off the power supply
(Turn off the breaker).

Is the NO
streamer unit installed Install it surely.
surely.
YES
A

Service Diagnosis 57
Troubleshooting Si10-417_A

Check the connector * Connect the

connection (S52). connector again
for ensuring the
connection.
NO
Is it normal? Correct the
connection.
YES
NO
Is the limit switch Replace the limit
normal? switch.
YES

Check the harness.

YES
Is it broken? Replace the harness.

NO
Replace the streamer
unit PCB (A5P)
Note 1.
Be careful not to
break the electrode in
cleaning.
Note 2.
Since the electrode
part is electrified in
high voltage, be sure
to pull out the power
supply plug or turn
breaker off in cleaning
the electrode part.
(Touching in
electrifying results in
electrical shock.)
(R7462)

58 Service Diagnosis
Si10-417_A Troubleshooting

5.1.9 Thermistor or Related Abnormality

(Indoor Unit)

Remote C4, C9
Controller
Display

Method of The temperatures detected by the thermistors are used

Malfunction to determine thermistor errors.
Detection

Malfunction When the thermistor input is more than 4.96 V or less

Decision than 0.04 V during compressor operation*.
Conditions * (reference)
When above about 212C (less than 120 ohms) or below
about -50C (more than 1,860 kohms).

Note: The values vary slightly in some models.

Supposed Faulty connector connection

Causes Faulty thermistor
Faulty PCB

Trouble-
Be sure to turn off power switch before connect or
shooting Caution disconnect connector, or parts damage may be occurred.

Check the connector

connection.
Check No.06
Refer to NO
P.272 Is it normal? Correct the connection.

YES
Check No. 06
Thermistor resistance check

NO
Is it normal? Replace the thermistor.
(Replace the indoor
YES unit PCB.)
Replace the indoor
unit PCB.
(R7463)

C4 : Heat exchanger temperature thermistor

C9 : Room temperature thermistor

Service Diagnosis 59
Troubleshooting Si10-417_A

5.1.10 Thermistor System Fault

Remote C4, C9
Controller
Display

Method of Thermistor fault is detected based on the temperature

Malfunction determined by each thermistor
Detection

Malfunction When power is supplied and the input of thermistor is

Decision more than 4.96 V, or less than 0.04 V
Conditions * (for reference)
In case of 120 (equivalent to 212C) or less or
1860 k (equivalent to 50C) or more

Supposed Improper connector connection

Causes Defective thermistor
Defective PCB for indoor unit control system
Defective PCB for indoor humidity sensor

Trouble-
Be sure to turn off power switch before connect or
shooting Caution disconnect connector, or parts damage may be occurred.

Check connector for proper

connection
Check No.06
Refer to Is it OK?
NO
Reconnect properly.
P.272
YES
Check No. 06
Thermistor resistance check

NO
Is it OK? Replace the thermistor.
(Replace the humidity
YES sensor PCB(A4P).)
Replace the control
PCB (A1P).

(R7464)
C4 : Indoor heat exchanger thermistor
C9 : Room temperature thermistor

60 Service Diagnosis
Si10-417_A Troubleshooting

5.1.11 Shutter Drive Motor / Shutter Limit Switch

Abnormality

Remote C7
Controller
Display

Method of The shutter open / close performance is detected by the

Malfunction limit switch attached on its structure. In this way, the
Detection shutter drive motor and the shutter limit switch are
checked for failure.

Malfunction When the shutter is open, the limit switch is closed.

Decision
Conditions

Supposed Shutter drive motor defective

Causes Shutter limit switch defective
Shutter itself deformed (warped)
Shutter's sealing material too thick
Detection error by broken relay harness or
disconnected connector
Detection error due to defective PCB
Foreign substance in blow port

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Turn off the power.

Check No.03
Refer to Foreign YES
P.263 substance in the shutter Remove such
structure? substance.
NO
Check No. 03
Check the limit switch
continuity.

Limit NO
switch on power? Replace the limit
switch.
YES
Open the shutter and turn on
the power.

NO
Shutter closed? A

YES
2A

Service Diagnosis 61
Troubleshooting Si10-417_A

2A

Shutter YES
opening itself? Check the shutter's
sealing material.

NO
Check the shutter for
deformation or its
sealing material.

Relay harness YES

broken or connector Reconnect the
disconnected? connector or replace
the relay harness.
NO
Replace the shutter
drive motor or the
PCB.
(R7466)

62 Service Diagnosis
Si10-417_A Troubleshooting

5.1.12 Front Panel Open / Close Fault

Remote C7
Controller
Display

Method of
Malfunction
Detection

Malfunction The system is shut down when the error occurs twice.
Decision
Conditions

Supposed Malfunction of the reduction motor

Causes Malfunction or deterioration of the front panel
mechanism
Malfunction of the limit switch

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Restart and check the

movement.

NO
Does it move? A

YES
Does it open / NO
Replace the assembly
close fully? of the front panel
YES mechanism.
Check the
movement of the
right and left
separately by hand.
Restart. NO
Does the error code It is supposed such
reappear? as deformation of the
panel or stuffed dust.
YES Find out the cause.
Replace the limit
switch.
(R7467)

Service Diagnosis 63
Troubleshooting Si10-417_A

Remove the front panel and

check the movement.

NO
Does it move? Replace the reduction
motor.
YES

Replace the assembly of the front

panel mechanism.
Check the movement of the right
and left separately by hand.

Note: You cannot operate the unit by the remote controller

when the front panel mechanism breaks down.
<To the dealers: temporary measure before repair>
1. Pull the plug out or turn the breaker off.
2. Remove the decorative plate.
3. Remove the slot-in panel.
4. Put the plug in or turn the breaker on.
(Wait until the initialization finishes.)
5. Operate the unit by the indoor unit ON/OFF switch.

64 Service Diagnosis
Si10-417_A Troubleshooting

5.1.13 Humidity Sensor Fault

Remote CC
Controller
Display

Method of Sensor fault is detected by input value.

Malfunction
Detection

Malfunction When the input from the temperature sensor is more

Decision than 4.96 V, or less than 0.04 V*
Conditions

Supposed Improper connector connection

Causes Defective indoor control PCB
Defective humidity sensor PCB

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
* Connect the
Check connector for proper connector again
Check No.19 connection for ensuring the
Refer to connection.
P.289 NO
Is it OK? Reconnect properly.

YES
Check No. 19
Check input voltage of
humidity sensor

NO
Is it OK? Replace the humidity
sensor PCB (A4P).
YES
Replace the indoor
control PCB (A1P).

(R7465)

CC : Humidity sensor

Service Diagnosis 65
Troubleshooting Si10-417_A

5.1.14 Signal Transmission Error (between Indoor

and Outdoor Units)

Remote U4
Controller
Display

Method of The data received from the outdoor unit in indoor unit-
Malfunction outdoor unit signal transmission is checked whether it is
Detection normal.

Malfunction When the data sent from the outdoor unit cannot be
Decision received normally, or when the content of the data is
Conditions abnormal.

Supposed Faulty outdoor unit PCB.

Causes Faulty indoor unit PCB.
Indoor unit-outdoor unit signal transmission error due
to wiring error.
Indoor unit-outdoor unit signal transmission error due
to disturbed power supply waveform.
Indoor unit-outdoor unit signal transmission error due
to breaking of wire in the connection wires between
the indoor and outdoor units (wire No. 3).
Short circuit inside the fan motor winding.

66 Service Diagnosis
Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
Check the indoor unit-outdoor
unit connection wires.
Check No.10
Refer to YES
Is there any wiring Correct the indoor
P.276 error? unit-outdoor unit
NO connection wires.
Check the outdoor unit's LED
A.

NO
Is LED A flashing? Diagnose the outdoor
unit.
YES
Check the voltage of the
indoor unit-outdoor unit
connection wires between No.
1 and No. 2, and between No.
2 and No. 3.

YES
Is the voltage 0 V? Replace the
connection wires
NO between the indoor
and outdoor units.
Rotate fan by hand.

Does fan rotate NO

Replace fan motor
smoothly? and outdoor unit PCB.
YES
Check No. 10
Check power supply waveform.

Is there any NO
disturbance? Replace indoor unit
control PCB .
YES
Locate the cause of the
disturbance of the
power supply
waveform, and correct
it.
(R7537)

Service Diagnosis 67
Troubleshooting Si10-417_A

5.1.15 Signal Transmission Error (Indoor Unit -

Outdoor Unit)

Remote U4
Controller
Display

Method of The data sent from the outdoor unit is checked for
Malfunction problem.
Detection

Malfunction When the data sent from the outdoor unit can not be
Decision received without error, or when the disable status of
Conditions signal transmission continues for 15 seconds and the
same status continuously repeats 3 times.

Supposed Defective outdoor unit PCB

Causes Defective indoor unit PCB
Signal transmission error between indoor and outdoor
unit due to improper wiring
Signal transmission error between indoor and outdoor
unit due to breakage of relay wire (transmission wire)

68 Service Diagnosis
Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
Check the relay wire between
the indoor unit and the outdoor
unit for color and number

YES
Is there any improper Correct relay wire
wiring? between indoor and
* For the unit with outdoor unit.
NO standby power saving Voltage
function, perform setting
of fan operation to 7 sec. 15 sec. Stop
release the standby
power function.
Power on Check during Fault
this period determined

Is the
insulation between relay Poor insulation
wire and the insulation to the Replace relay wire
earth properly? between indoor and
outdoor unit.
Properly

Does the YES

distance of relay wire Distance is to be
exceed 30 m? within the specified
range (30 m or less).
NO

Check outdoor unit LED A

It glows or not
Does it flashing? Replace the outdoor
unit PCB.
Flashing

Disconnect No. 3

Measure the voltage between

2 and 3 (Apply negative
terminal to No. 2 in DC range)

Is the measured YES

value 30 to 50 V? Replace the indoor
control PCB (A1P).

NO
(below 30 V or above 50 V)
Replace the outdoor
unit PCB.
(R6006)

Service Diagnosis 69
Troubleshooting Si10-417_A

5.1.16 Unspecified Voltage (between Indoor and

Outdoor Units)

Remote UA
Controller
Display

Method of The supply power is detected for its requirements

Malfunction (different from separate type and multi type) by the
Detection indoor / outdoor transmission signal.

Malfunction The pair type and multi type are interconnected.

Decision
Conditions

Supposed Wrong models interconnected

Causes Wrong indoor unit PCB mounted
Indoor unit PCB defective
Wrong outdoor unit PCB mounted or defective

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
Check the indoor and outdoor
unit model numbers.

Indoor unit NO
and outdoor unit Match the compatible
matched? models.
YES
Check the code numbers
(2P01234, for example) of the
indoor and outdoor unit PCB
with the Parts List.

NO
Matched compatibly? Change for the
specified PCB.
YES
Replace the indoor
unit PCB (or the
outdoor unit PCB).

(R7540)

70 Service Diagnosis
Si10-417_A Troubleshooting

5.1.17 Incompatible Power Supply between Indoor

Unit and Outdoor Unit

Remote UA
Controller
Display

Method of Check the incompatible power supply between indoor

Malfunction unit and outdoor unit by using signal transmission.
Detection

Malfunction In case that the indoor intake model is connected to

Decision outdoor intake model.
Conditions

Supposed Connected to wrong model

Causes Mounted improper indoor unit PCB
Defective indoor unit PCB
Mounted improper outdoor unit PCB or defective PCB

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Check model names of the

indoor unit and the outdoor
unit

Is the
combination of the indoor NO
unit and the outdoor unit Arrange for a correct
correct? combination.

YES
Replace the indoor
control PCB (A1P) (or
replace the outdoor
unit PCB).
(R6007)

Service Diagnosis 71
Troubleshooting Si10-417_A

5.1.18 Incomplete Setting for Hose Length

Remote UA
Controller
Display

Method of This fault occurs when the humidification hose length is

Malfunction not stored in the EEPROMs of the indoor unit and the
Detection outdoor unit.
(Hose length is not stored at initial power on.)

Malfunction When the humidification hose length is not stored in

Decision EEPROMs of the indoor unit and the outdoor unit.
Conditions

Supposed Hose length is not set.

Causes Hose length is erased by replacement of the indoor unit
PCB or the outdoor unit PCB. (When both the indoor unit
and the outdoor unit PCBs are replaced simultaneously,
the set value is erased.)

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Diagnosis by using the remote

controller

Before
UA is displayed, does "PIPE NO
Set hose length by
LEN UNDEF" appear? using the remote
controller.
YES
To other "UA" fault
diagnosis
(R3418)

72 Service Diagnosis
Si10-417_A Troubleshooting

5.2 Outdoor Unit

5.2.1 Anti-icing Function

Remote A5
Controller
Display

Method of Indoor unit icing, during cooling operation, is detected by

Malfunction checking the temperatures sensed by the indoor unit
Detection heat exchanger temperature thermistor and room
temperature thermistor that are located in a shut-down
room.
At another room (the indoor unit is normal), UH is
displayed on the remote controller.

Malfunction In the cooling mode, the following conditions (A) and (B)
Decision are kept together for 5 minutes.
Conditions (A) Indoor unit heat exchanger temperature 1C
(B) Indoor unit heat exchanger temperature Room
temperature 10C
If the anti-icing function is activated 4 times repeatedly,
the system is shut down.
(The 4-time counter resets itself if any of the following
errors does not occur for 60 minutes.
: OL, radiation fin temperature rise, refrigerant shortage,
and compressor lock.)

Supposed Wrong wiring or piping

Causes Electronic expansion valve malfunctioning in each
room
Short-circuit
Indoor unit heat exchanger temperature thermistor
abnormality
Room temperature thermistor abnormality

Service Diagnosis 73
Troubleshooting Si10-417_A

Trouble-
Be sure to turn off power switch before connect or
shooting Caution disconnect connector, or parts damage may be occurred.

Check the wiring and piping.

Check
No.04-2 Wiring or YES
Refer to piping out of spec? Correct the wiring or
piping error.
P.265
NO
Check No. 04-2
Check the electronic
Check No.06 expansion valve.
Refer to
P.272 NO
Normal? Replace the defective
electronic expansion
valve or coil.
YES
Check No. 06
Check the outdoor unit heat
exchanger thermistor.

Thermistor
as specified in its NO
Replace the heat
characteristic exchanger thermistor.
chart?
YES
Check No. 06
Check the room temperature
thermistor.

Thermistor
as specified in its NO
Replace the room
characteristic temperature
chart? thermistor.
YES
Change the gas to let
moisture out of the unit (after
drawing a vacuum).

Error again? YES

Replace the room
temperature
thermistor or indoor
unit heat exchanger
NO thermistor.
Do the vacuum-
drying.
Replace the indoor
unit PCB.
(R7468)

74 Service Diagnosis
Si10-417_A Troubleshooting

5.2.2 Anti-icing Function

Remote A5
Controller
Display

Outdoor A5 14 21 34 44 51
Unit LED
Display

Method of Indoor unit icing, during cooling operation, is detected by

Malfunction checking the temperatures sensed by the indoor unit
Detection heat exchanger thermistor and room temperature
thermistor that are located in a shut-down room.

Malfunction In the cooling mode, the following conditions (A) and (B)
Decision are kept together for 5 minutes.
Conditions (A) Indoor unit heat exchanger temperature 1C
(B) Indoor unit heat exchanger temperature Room
temperature 10C

If the anti-icing function is activated 4 times

repeatedly, the system is shut down.
(The 4-time counter resets itself if any of the
following errors does not occur for 60 minutes: OL,
radiation fin temperature rise, refrigerant shortage,
and compressor startup.)

Supposed Wrong wiring or piping

Causes Electronic expansion valve malfunctioning in each
room
Short-circuit
Indoor unit heat exchanger thermistor defective
Room temperature thermistor defective

Service Diagnosis 75
Troubleshooting Si10-417_A

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Check the wiring and piping.

Check No.04-2
Refer to
P.265 Wiring or piping YES
Activate the wiring
out of spec? error check mode.
NO
Check No. 04-2
Check No.06 Check the electronic
Refer to expansion valve.
P.272
NO
Motor functioning? Replace the defective
electronic expansion
YES valve or coil.
Check No. 06
Check the outdoor unit heat
exchanger thermistor.

Thermistor
as specified in its NO
Replace the heat
characteristic exchanger thermistor.
chart?
YES
Check No. 06
Check the room temperature
thermistor.

Thermistor
as specified in its NO
Replace the room
characteristic temperature
chart? thermistor.
YES
Change the gas to let
moisture out of the unit (after
drawing a vacuum).

YES
Error again? Replace the room
temperature
thermistor or indoor
NO unit heat exchanger
thermistor.
Do the vacuum-
drying.

Replace the indoor

unit PCB and then
start the wiring error
check mode.
(R4715)

76 Service Diagnosis
Si10-417_A Troubleshooting

5.2.3 Peak-cut Control or Freeze-up Protection

Remote A5
Controller
Display

Method of Peak-cut control (high pressure control)

Malfunction During heating operation, the temperature detected
Detection by the indoor heat exchanger thermistor is used for
the high pressure control (stop, outdoor fan stop,
etc.).
Freeze-up protection control (operation halt) is
activated during cooling operation according to the
temperature detected by the indoor heat exchanger
thermistor.

Malfunction Peak-cut control

Decision On heating operation, when indoor heat exchanger
Conditions temperature is about 65C or more
Freeze-up protection
On cooling operation, indoor heat exchanger
temperature is 0C or less

Supposed Halt due to dirty indoor unit filter

Causes Halt due to dirty indoor heat exchanger
Halt due to short circuit
Faulty detection due to defective indoor heat
exchanger thermistor
Reheating dehumidification solenoid valve remains
closed (on cooling operation)
Faulty detection due to defective indoor unit PCB

Service Diagnosis 77
Troubleshooting Si10-417_A

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Check air Passgaes

Check No.06
Refer to YES
Is there any Reserve the space for
P.272 short-circuit? the air passages.
NO
Check the air filter for dirtiness

YES (dirty)
Is it very dirty? Clean the air filter.
Not much
Check indoor unit heat
exchanger for dirtiness

YES (dirty)
Is it very dirty? Clean the heat
exchanger.
Not much
Check No. 06
Indoor heat exchanger
thermistor check

Does it NO
conform to the thermistor Replace the indoor
characteristic heat exchanger
chart? thermistor.
YES (conforms)

Is the reheating YES

dehumidification solenoid Replace the heat
valve still closed? exchanger.
(Replacement of the
NO solenoid valve only is
impossible.)
Replace indoor control
PCB (A1P)
(R7551)

78 Service Diagnosis
Si10-417_A Troubleshooting

5.2.4 Outdoor Unit PCB Abnormality

Remote E1
Controller
Display

Method of Detect within the program of the microcomputer that

Malfunction the program is in normal running order.
Detection

Malfunction When the program of the microcomputer is in

Decision abnormal running order.
Conditions

Supposed Out of control of microcomputer caused by external

Causes factors
z Noise
z Momentary fall of voltage
z Momentary power loss
Defective outdoor unit PCB

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Power on again

YES
Error again? Replace the outdoor
unit PCB.
NO
Check to see that the unit is
grounded.

NO Carry out grounding

Grounded?
work.
YES
The cause can be
external factors other
than malfunction.
Investigate the cause
of noise.
(R5142)

Service Diagnosis 79
Troubleshooting Si10-417_A

5.2.5 Outdoor Unit PCB Abnormality

Remote E1
Controller
Display

Method of The system follows the microprocessor program to

Malfunction make sure it runs normally.
Detection The system checks to see if the zero-cross signal
comes in properly.

Malfunction The microprocessor program runs out of control.

Decision The zero-cross signal is not detected.
Conditions

Supposed The microcomputer is out of control due to external

Causes factors.
Noise
Momentary voltage drop
Momentary power failure, etc.
Outdoor unit PCB defective
Broken harness between PCBs

80 Service Diagnosis
Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Turn on the power again.

NO
Is LED A flashing? Replace the outdoor
unit PCB (1).
YES
Check to see if the system is
grounded.

NO
Grounded? Ground the system.
YES
Is the harness NO
Zero-cross signal
broken? abnormality. Replace
YES the outdoor unit PCB
(2).
Replace the harness.
(R4563)

Service Diagnosis 81
Troubleshooting Si10-417_A

5.2.6 Outdoor Unit PCB Abnormality

Remote E1
Controller
Display

Outdoor A5 14 24 34 41 51
Unit LED
Display

Method of Detect within the program of the microcomputer that

Malfunction the program is in normal running order.
Detection

Malfunction When the program of the microcomputer is in

Decision abnormal running order.
Conditions

Supposed Out of control of microcomputer caused by external

Causes factors
z Noise
z Momentary fall of voltage
z Momentary power loss
Defective outdoor unit PCB

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Power on again

YES
Error again? Replace the outdoor
unit PCB.
NO
Check to see that the unit is
grounded.

NO Carry out grounding

Grounded?
work.
YES
The cause can be
external factors other
than malfunction.
Investigate the cause
of noise.
(R5142)

82 Service Diagnosis
Si10-417_A Troubleshooting

5.2.7 Outdoor Unit PCB Fault

Remote E1
Controller
Display

Outdoor A5 55
Unit LED
Display

Method of Detect within the program of the microcomputer that

Malfunction the program is in good running order.
Detection Detect input of zero-cross signal.

Malfunction When the program of the microcomputer is in bad

Decision running order.
Conditions Zero-cross signal can not be detected.

Supposed Out of control of microcomputer caused by external

Causes factors
z Noise
z Momentary fall of voltage
z Momentary power loss
Defective outdoor unit PCB
Breakage of harness between PCBs

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Power on again

Does the LED A NO

Replace the outdoor
flash? unit PCB.
YES
Check to see that the unit is
grounded.

NO
Grounded? Carry out grounding
work.
YES

Is harness in good YES

Zero-cross signal is
order? fault.
NO Replace the outdoor
unit PCB.
Replace harness.
(R6008)

Service Diagnosis 83
Troubleshooting Si10-417_A

5.2.8 OL Activation (Compressor Overload)

Remote E5
Controller
Display

Method of A compressor overload is detected through compressor

Malfunction OL.
Detection

Malfunction If the compressor OL is activated twice, the system is

Decision shut down.
Conditions The error counter resets itself if this or any other error
does not occur during the following 60-minute
compressor running time (total time).
* The operating temperature condition is not specified.

Supposed Refrigerant shortage

Causes Four way valve malfunctioning
Outdoor unit PCB defective
Water mixed in the local piping
Electronic expansion valve defective
Stop valve defective

Trouble- Be sure to turn off power switch before connect or

shooting Caution disconnect connector, or parts damage may be occurred.

Discharge YES
pipe thermistor Insert the thermistor in
Check No.04-1 disconnected? position.
Refer to NO
P.264
Check No. 06 Malfunctioning
Check the thermistors Replace the discharge
Discharge pipe thermistor.
pipe
Check No.05-2 Functioning thermistor
Refer to
Check No. 04-1 Malfunctioning
P.269 Check the electronic Replace the valve
expansion valve. itself or the coil.

Functioning
Check No.06
Refer to Check No. 05-2 Malfunctioning
Check the four way Replace the four way
P.272 valve. valve coil or the valve
itself.
Functioning Replace the outdoor
unit PCB.
Check No.11-1 Check No. 11-1 Malfunctioning
Check the refrigerant Refer to the refrigerant
Refer to line. Refrigerant line check procedure.
shortage
P.276 Water mixed
Stop valve
Functioning defective
Replace the outdoor
unit PCB.
(R7470)

84 Service Diagnosis
Si10-417_A Troubleshooting

5.2.9 OL Activation (Compressor Overload)

Remote E5
Controller
Display

Method of A compressor overload is detected through compressor

Malfunction OL.
Detection

Malfunction If the compressor OL is activated twice, the system is

Decision shut down.
Conditions The error counter resets itself if this or any other error
does not occur during the following 60-minute
compressor running time (total time).
* The operating temperature condition is not specified.

Supposed Refrigerant shortage

Causes Four way valve malfunctioning
Outdoor unit PCB defective
Water mixed in the local piping
Electronic expansion valve defective
Stop valve defective

Trouble- Be sure to turn off power switch before connect or

shooting Caution disconnect connector, or parts damage may be occurred.

Discharge YES
pipe thermistor Insert the thermistor in
Check No.04-1 disconnected? position.
Refer to NO
P.264
Check No. 06 Malfunctioning
Check the thermistors Replace the discharge
Discharge pipe thermistor.
pipe
Check No.05-3 Functioning thermistor
Refer to
Check No. 04-1 Malfunctioning
P.270 Check the electronic Replace the valve
expansion valve. itself or the coil.

Functioning
Check No.06
Refer to Check No. 05-3 Malfunctioning
Check the four way Replace the four way
P.272 valve. valve coil or the valve
itself.
Functioning Replace the outdoor
unit PCB.
Check No.11-2 Check No. 11-2 Malfunctioning
Check the refrigerant Refer to the refrigerant
Refer to line. Refrigerant line check procedure.
shortage
P.277 Water mixed
Stop valve
Functioning defective
Replace the outdoor
unit PCB.
(R7471)

Service Diagnosis 85
Troubleshooting Si10-417_A

5.2.10 OL Activation (Compressor Overload)

Remote E5
Controller
Display

Outdoor A5 14 21 34 41 51
Unit LED
Display

Method of A compressor overload is detected through compressor

Malfunction OL.
Detection

Malfunction If the compressor OL is activated twice, the system is

Decision shut down.
Conditions The error counter resets itself if this or any other error
does not occur during the following 60-minute
compressor running time (total time).
* The operating temperature condition is not specified.

Supposed Refrigerant shortage

Causes Four way valve malfunctioning
Outdoor unit PCB defective
Water mixed in the local piping
Electronic expansion valve defective
Stop valve defective

86 Service Diagnosis
Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Discharge YES
Check No.04-2 pipe thermistor Insert the thermistor
disconnected? in position.
Refer to
P.265 NO

Check No. 06 Malfunctioning

Check the thermistors Replace the
Discharge pipe discharge pipe
Check No.05-3 thermistor thermistor.
Refer to Functioning

P.269 Check No. 04-2 Malfunctioning

Check the electronic Replace the valve
expansion valve. itself or the coil.

Check No.06 Functioning

Refer to
Check No. 05-3 Malfunctioning
P.272 Check the four way Replace the four way
valve. valve coil or the valve
itself.
Functioning Replace the outdoor
unit PCB.
Check No.11-1 Check No. 11-1 Malfunctioning
Check the refrigerant Refer to the
Refer to line.
Refrigerant refrigerant line check
P.276 shortage procedure.
Water mixed
Stop valve
defective
Functioning
Replace the outdoor
unit PCB.
(R7659)

Service Diagnosis 87
Troubleshooting Si10-417_A

5.2.11 OL Activation (Compressor Overload)

Remote E5
Controller
Display

Method of A compressor overload is detected through compressor

Malfunction OL.
Detection

Malfunction If the compressor OL is activated twice, the system is

Decision shut down.
Conditions The error counter resets itself if this or any other error
does not occur during the following 60-minute
compressor running time (total time).
* The operating temperature condition is not specified.

Supposed Refrigerant shortage

Causes Four way valve malfunctioning
Outdoor unit PCB defective
Water mixed in the local piping
Electronic expansion valve defective
Stop valve defective

88 Service Diagnosis
Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Discharge YES
Check No.04-1 pipe thermistor Insert the thermistor
disconnected? in position.
Refer to
P.264 NO

Check No. 06 Malfunctioning

Check the thermistors Replace the
Discharge pipe discharge pipe
Check No.05-4 thermistor thermistor.
Functioning
Refer to
P.271 Check No. 04-1 Malfunctioning
Check the electronic Replace the valve
expansion valve. itself or the coil.

Check No.06 Functioning

Refer to Malfunctioning
Check No. 05-4 Replace the four way
P.272 Check the four way valve coil or the valve
valve. itself.
Functioning Replace the outdoor
unit PCB.
Check No.11-2 Check No. 11-2 Malfunctioning
Check the refrigerant Refer to the
Refer to line.
Refrigerant refrigerant line check
shortage procedure.
P.277 Water mixed
Stop valve
defective
Functioning
Replace the outdoor
unit PCB.
(R7660)

Service Diagnosis 89
Troubleshooting Si10-417_A

5.2.12 OL Activation (Compressor Overload)

Remote E5
Controller
Display

Outdoor A5 14 21 34 41
Unit LED
Display

Method of A compressor overload is detected through compressor

Malfunction OL.
Detection

Malfunction If the compressor OL is activated twice, the system is

Decision shut down.
Conditions The error counter resets itself if this or any other error
does not occur during the following 60-minute
compressor running time (total time).
* The operating temperature condition is not specified.

Supposed Refrigerant shortage

Causes Four way valve malfunctioning
Outdoor unit PCB defective
Water mixed in the local piping
Electronic expansion valve defective
Shut-off valve defective

90 Service Diagnosis
Si10-417_A Troubleshooting

Trouble- Be sure to turn off power switch before connect or

shooting Caution disconnect connector, or parts damage may be occurred.

Discharge YES
pipe thermistor Insert the thermistor in
Check No.04-2 disconnected? position.
Refer to NO
P.265
Check No. 06 Malfunctioning
Check the thermistors Replace the discharge
Discharge pipe thermistor.
pipe
Check No.05-2 Functioning thermistor
Refer to
Check No. 04-2 Malfunctioning
P.269 Check the electronic Replace the valve
expansion valve. itself or the coil.

Functioning
Check No.06
Refer to Check No. 05-2 Malfunctioning
Check the four way Replace the four way
P.272 valve. valve coil or the valve
itself.
Functioning Replace the outdoor
unit PCB.
Check No.11-1 Check No. 11-1 Malfunctioning
Check the refrigerant Refer to the refrigerant
Refer to line. Refrigerant line check procedure.
shortage
P.276 Water mixed
Stop valve
Functioning defective
Replace the outdoor
unit PCB.
(R7661)

Service Diagnosis 91
Troubleshooting Si10-417_A

5.2.13 Compressor Lock

Remote E6
Controller
Display

Method of A compressor lock is detected by checking the

Malfunction compressor running condition through the position
Detection detection circuit.

Malfunction The system judges the compressor lock, and stops

Decision due to overcurrent.
Conditions The system judges the compressor lock, and cannot
operation with position detection within 15 seconds
after start up.
The system is shut down if the error occurs 16 times.
Clearing condition: Continuous run for about 5~11
minutes (normal)

Supposed Compressor locked

Causes Compressor harness disconnected

Trouble- Be sure to turn off power switch before connect or

shooting Caution disconnect connector, or parts damage may be occurred.

Turn off the power. Disconnect

the harnesses U, V and W.

Check with the inverter Inverter checker

checker (). Part No.: 1225477

NO
Normal? Correct the power
supply or replace the
SPM (or PM1).
YES (Replace the outdoor
Turn off the power and reconnect unit PCB.)
the harnesses. Turn on the power
again and get the system restarted.

Emergency stop YES

without compressor Replace the
running? compressor.

NO
System shut NO
down after errors repeated Check the electronic
several times? expansion valve.
Replace it as required.
YES
Replace the compressor.
(R7475)
Note: If the model does not have SPM (or PM1), replace the
outdoor unit PCB.

92 Service Diagnosis
Si10-417_A Troubleshooting

5.2.14 Compressor Lock

Remote E6
Controller
Display

Method of A compressor lock is detected by checking the

Malfunction compressor running condition through the position
Detection detection circuit.

Malfunction The position detection circuit detects a compressor

Decision frequency of below 5~10 Hz for several tens of
Conditions seconds.
The system is shut down if the error occurs 16 times.
Clearing condition: Continuous run for about 5
minutes (normal)

Supposed Compressor locked

Causes

Trouble- Be sure to turn off power switch before connect or

shooting Caution disconnect connector, or parts damage may be occurred.

Turn off the power. Disconnect

the harnesses U, V and W.

Check with the inverter Inverter checker

checker (). Part No.: 1225477

NO
Normal? Correct the power
supply or replace the
SPM (or PM1).
YES (Replace the outdoor
Turn off the power and reconnect unit PCB.)
the harnesses. Turn on the power
again and get the system restarted.

Emergency stop YES

without compressor Replace the
running? compressor.

NO
System shut NO
down after errors repeated Check the electronic
several times? expansion valve.
Replace it as required.
YES
Replace the compressor.
(R7475)
Note: If the model does not have SPM (or PM1), replace the
outdoor unit PCB.

Service Diagnosis 93
Troubleshooting Si10-417_A

5.2.15 Compressor Lock

Remote E6
Controller
Display

Outdoor A5 11 24 34 41 51
Unit LED
Display

Method of A compressor lock is detected by checking the

Malfunction compressor running condition through the position
Detection detection circuit.

Malfunction Judging from current waveform generated when high-

Decision frequency voltage is applied to the compressor.
Conditions The system is shut down if the error occurs 16 times.
Clearing condition: Continuous run for about 5
minutes (normal)

Supposed Compressor locked

Causes

94 Service Diagnosis
Si10-417_A Troubleshooting

Trouble- Be sure to turn off power switch before connect or

shooting Caution disconnect connector, or parts damage may be occurred.

Turn off the power. Disconnect

the harnesses U, V and W.

Check with the inverter Inverter checker

checker (). Part No.: 1225477

NO
Normal? Correct the power
supply or replace the
SPM (or PM1).
YES (Replace the outdoor
Turn off the power and reconnect unit PCB.)
the harnesses. Turn on the power
again and get the system restarted.

Emergency stop YES

without compressor Replace the
running? compressor.

NO
System shut NO
down after errors repeated Check the electronic
several times? expansion valve.
Replace it as required.
YES
Replace the compressor.
(R7476)

Service Diagnosis 95
Troubleshooting Si10-417_A

5.2.16 Compressor Lock

Remote E6
Controller
Display

Outdoor A5 11 24 34 41
Unit LED
Display

Method of A compressor lock is detected by checking the

Malfunction compressor running condition through the position
Detection detection circuit.

Malfunction The position detection circuit detects a compressor

Decision frequency of below 10 Hz for 20 seconds or a
Conditions frequency of above 160 Hz.
40 seconds after the compressor has started, the
position detection circuit detects a compressor
frequency of above 180 Hz.
The system is shut down if the error occurs 16 times.
Clearing condition: Continuous run for about 5
minutes (normal)

Supposed Compressor locked

Causes

96 Service Diagnosis
Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Turn off the power. Disconnect

the harnesses U, V and W.

Check with the inverter Inverter checker

checker (). Part No.: 1225477

NO
Normal? Correct the power
supply or replace the
SPM (or PM1).
YES (Replace the outdoor
Turn off the power and reconnect unit PCB.)
the harnesses. Turn on the power
again and get the system restarted.

Emergency stop YES

without compressor Replace the
running? compressor.

NO

System
shut down after errors NO
Check the electronic
repeated several expansion valve.
times? Replace it as required.
YES
Replace the
compressor.
(R7478)

Service Diagnosis 97
Troubleshooting Si10-417_A

5.2.17 Compressor Lock

Remote E6
Controller
Display

Outdoor A5 55(-)
Unit LED
Display

Method of Judging from current waveform generated when high-

Malfunction frequency voltage is applied to the compressor.
Detection

Malfunction The unit is shut down when the fault count reaches 16
Decision times.
Conditions Clear condition: Continuous operation for 11 minutes
(without fault)

Supposed Compressor lock

Causes Disconnection of compressor harness

98 Service Diagnosis
Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
Turn off the power supply,
and disconnect U, V, and W
Check No.17 harnesses
Refer to
Check No. 17 * Inverter checker
P.285 Check the inverter by the Part No.: 1225477
inverter checker*

NO
Is it OK? Rectify the power
supply or replace the
YES outdoor unit PCB.
Turn off the power supply,
replace the harnesses, and
restart the compressor after
turning on the power supply
again.

Does the YES

compressor stop without Replace the
running? compressor.
NO
Does the
unit shut down after NO
repeating stop of compressor Check the electronic
several times? expansion valve.
Replace the
electronic expansion
YES valve.

Replace the
compressor.
(R7479)

Service Diagnosis 99
Troubleshooting Si10-417_A

5.2.18 DC Fan Lock

Remote E7
Controller
Display

Method of A fan motor or related error is detected by checking the

Malfunction high-voltage fan motor rpm being detected by the Hall
Detection IC.

Malfunction The fan does not start in 30~60 seconds even when
Decision the fan motor is running.
Conditions The system is shut down if the error occurs 16 times.
Clearing condition: Continuous run for about 5~11
minutes (normal)

Supposed Fan motor breakdown

Causes Harness or connector disconnected between fan
motor and PCB or in poor contact
Foreign matters stuck in the fan

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Fan motor connector YES

Turn off the power
Check No.15-2 disconnected? and reconnect the
Refer to connector.
NO
P.282
Foreign matters in or YES
Remove.
around the fan?
NO

Get started.

Check No. 15-2

Check the outdoor unit PCB
rpm pulse input.

NO
Pulse signal inputted? Replace the outdoor
unit fan motor.
YES
Replace the outdoor
unit PCB.
(R7480)

100 Service Diagnosis

Si10-417_A Troubleshooting

5.2.19 DC Fan Lock

Remote E7
Controller
Display

Method of A fan motor or related error is detected by checking the

Malfunction high-voltage fan motor rpm being detected by the Hall
Detection IC.

Malfunction The fan does not start in 30~60 seconds even when
Decision the fan motor is running.
Conditions The system is shut down if the error occurs 16 times.
Clearing condition: Continuous run for about 5 ~ 11
minutes (normal)

Supposed Fan motor breakdown

Causes Harness or connector disconnected between fan
motor and PCB or in poor contact
Foreign matters stuck in the fan

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Fan motor connector YES

Turn off the power
Check No.15-1 disconnected? and reconnect the
Refer to NO
connector.
P.281
Foreign matters in or YES
Remove.
around the fan?

NO

Get started.

Check No. 15-1

Check the outdoor unit PCB
rpm pulse input.

NO
Pulse signal inputted? Replace the outdoor
unit fan motor.
YES
Replace the outdoor
unit PCB.
(R7481)

Service Diagnosis 101

Troubleshooting Si10-417_A

5.2.20 DC Fan Lock

Remote E7
Controller
Display

Outdoor A5 14 24 34 44 51
Unit LED
Display

Method of A fan motor line error is detected by checking the high-

Malfunction voltage fan motor rpm being detected by the Hall IC.
Detection

Malfunction The fan does not start in 30 seconds even when the
Decision fan motor is running.
Conditions The system is shut down if the error occurs 16 times.
Clearing condition: Continuous run for about 5
minutes (normal)

Supposed Fan motor breakdown

Causes Harness or connector disconnected between fan
motor and PCB or in poor contact
Foreign matters stuck in the fan

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Fan motor connector YES

Turn off the power
Check No.15-2 disconnected? and reconnect the
Refer to connector.
NO
P.282
Foreign matters in or YES
Remove.
around the fan?

NO

Get started.

Check No. 15-2

Check the outdoor unit PCB
rpm pulse input.

NO
Pulse signal inputted? Replace the outdoor
unit fan motor.
YES
Replace the outdoor
unit PCB.
(R7482)

102 Service Diagnosis

Si10-417_A Troubleshooting

5.2.21 DC Fan Lock

Remote E7
Controller
Display

Outdoor A5 55(-)
Unit LED
Display

Method of Identify the fan motor system fault based on fan speed
Malfunction detected by Hall IC during high pressure fan motor
Detection running.

Malfunction When the fan motor is running, the fan does not rotate
Decision for 60 seconds or more.
Conditions Shut down when the error repeats 16 times
Clear condition: The fan repeatedly rotates for 11
minutes. (without fault)

Supposed Failure in fan motor

Causes Disconnection or improper connection of harness/
connector between fan motor and PCB
The fan does not rotate because it gets caught in
foreign matter

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
Is the
connector of the fan motor YES
Turn off the power
Check No.18 disconnected? supply, then insert the
Refer to connector.
NO
P.287 Is there any YES
foreign matter around Remove them.
the fan?
NO

Try to operate

Check No. 18
Check the outdoor unit PCB
for rpm command pulse input

NO
Is the pulse input? Replace the outdoor
fan motor.
YES
Replace the outdoor
unit PCB.
(R7483)

Service Diagnosis 103

Troubleshooting Si10-417_A

5.2.22 Input Overcurrent Detection

Remote E8
Controller
Display

Method of An input overcurrent is detected by checking the input

Malfunction current value being detected by CT with the compressor
Detection running.

Malfunction The following current with the compressor running

Decision continues for 2.5 seconds.
Conditions Cooling / Heating: Above 9.25A~13A

Supposed Overcurrent due to compressor failure

Causes Overcurrent due to defective power transistor
Overcurrent due to defective outdoor unit PCB
Error detection due to outdoor unit PCB
Overcurrent due to short-circuit

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
An input overcurrent may result from wrong internal wiring. If the
wires have been disconnected and reconnected for part
Check No.07 replacement, for example, and the system is interrupted by an input
overcurrent, take the following procedure.
Refer to
P.273 Get restarted and measure
the input current.

Check No.08 Input current NO

flowing above its Replace the outdoor
Refer to stop level? unit PCB.
P.274 YES
Turn off the power and
disconnect the harnesses U,
V and W.

Check with the inverter Inverter checker

checker (). Part No.: 1225477

YES
Any LED off? Correct the power
supply or replace the
NO SPM (or PM1).
A (Replace the outdoor
unit PCB.)

104 Service Diagnosis

Si10-417_A Troubleshooting

Turn off the power, and

reconnect the harnesses.
Turn on the power again and
get restarted.

Check No. 08
Check the discharge
pressure.

Check No. 07
Check the installation
condition.
(R7484)

Service Diagnosis 105

Troubleshooting Si10-417_A

5.2.23 Input Overcurrent Detection

Remote E8
Controller
Display

Method of An input overcurrent is detected by checking the input

Malfunction current value being detected by CT with the compressor
Detection running.

Malfunction The following CT input with the compressor running

Decision continues for 2.5 seconds.
Conditions CT input : Above 20 A
The system is shut down if the error occurs 16 times.
Clearing condition : Continuous run for about 5
minutes (normal)

Supposed Overcurrent due to compressor failure

Causes Overcurrent due to defective power transistor
Overcurrent due to defective inverter main circuit
electrolytic capacitor
Overcurrent due to defective outdoor unit PCB
Error detection due to outdoor unit PCB
Overcurrent due to short-circuit

106 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
Be sure to turn off power switch before connect or
shooting Caution disconnect connector, or parts damage may be occurred.
An input overcurrent may result from wrong internal wiring. If the
wires have been disconnected and reconnected for part
replacement, for example, and the system is interrupted by an input
Check No.07 overcurrent, take the following procedure.
Refer to
Get restarted and measure the
P.273 input current.

Input
Check No.08 current flowing above
NO
Replace the outdoor
Refer to its stop level? unit PCB.
P.274 YES
Check No. 14
Check the main circuit
electrolytic capacitor.
Check No.14
Refer to
P.280 NO
Normal? Replace the
electrolytic capacitor.

YES
Turn off the power and
disconnect the harnesses U, V
and W.

Check with the inverter Inverter checker

checker (). Part No.: 1225477

YES
Any LED off? Correct the power
supply or replace the
SPM (or PM1).
NO (Replace the outdoor
Turn off the power, and unit PCB.)
reconnect the harnesses. Turn
on the power again and get
restarted.

Check No. 08
Check the discharge pressure.

Check No. 07
Check the installation
condition. (R7485)

Service Diagnosis 107

Troubleshooting Si10-417_A

5.2.24 Input Overcurrent Detection

Remote E8
Controller
Display

Method of An input overcurrent is detected by checking the power

Malfunction consumption value of outdoor unit with the compressor
Detection running.

Malfunction The following input value (calculated from power

Decision consumption of outdoor unit) with the compressor
Conditions running continues for 2.5 seconds.
Input value : Above 15 A

Supposed Overcurrent due to compressor failure

Causes Overcurrent due to defective power transistor
Overcurrent due to defective inverter main circuit
electrolytic capacitor
Overcurrent due to defective outdoor unit PCB
Error detection due to outdoor unit PCB
Overcurrent due to short-circuit

108 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
An input overcurrent may result from wrong internal wiring. If the
wires have been disconnected and reconnected for part
Check No.07 replacement, for example, and the system is interrupted by an input
overcurrent, check the wires again.
Refer to
P.273 Get restarted and measure the
input current.

Check No.08 Input NO

Refer to current flowing above Replace the outdoor
its stop level? unit PCB.
P.274
YES
Check No. 14
Check the main circuit
Check No.14 electrolytic capacitor.
Refer to
P.280 NO
Normal? Replace the
electrolytic capacitor.
YES
Turn off the power and
disconnect the harnesses U, V
and W.

Check with the inverter Inverter checker

checker (). Part No.: 1225477

YES
Any LED off? Correct the power
supply or replace the
SPM.
NO (Replace the outdoor
Turn off the power, and unit PCB.)
reconnect the harnesses. Turn
on the power again and get
restarted.

Check No. 08
Check the discharge pressure.

Check No. 07
Check the installation
condition. (R7140)

Note: If the model does not have SPM, replace the outdoor
unit PCB.

Service Diagnosis 109

Troubleshooting Si10-417_A

5.2.25 Input Overcurrent Detection

Remote E8
Controller
Display

Method of An input overcurrent is detected by checking the input

Malfunction current value being detected by CT with the compressor
Detection running.

Malfunction The following CT input with the compressor running

Decision continues for 2.5 seconds.
Conditions CT input: Above 11 A
The system is shut down if the error occurs 16 times.
Clearing condition : Continuous run for about 5
minutes (normal)

Supposed Overcurrent due to compressor failure

Causes Overcurrent due to defective power transistor
Overcurrent due to defective inverter main circuit
electrolytic capacitor
Overcurrent due to defective outdoor unit PCB
Error detection due to outdoor unit PCB
Overcurrent due to short-circuit

110 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
An input overcurrent may result from wrong internal wiring. If the
wires have been disconnected and reconnected for part
Check No.07 replacement, for example, and the system is interrupted by an input
overcurrent, check the wires again.
Refer to
P.273 Get restarted and measure the
input current.

Check No.08 Input NO

Refer to current flowing above Replace the outdoor
its stop level? unit PCB.
P.274
YES
Check No. 14
Check the main circuit
Check No.14 electrolytic capacitor.
Refer to
P.280 NO
Normal? Replace the
electrolytic capacitor.
YES
Turn off the power and
disconnect the harnesses U, V
and W.

Check with the inverter Inverter checker

checker (). Part No.: 1225477

YES
Any LED off? Correct the power
supply or replace the
SPM.
NO (Replace the outdoor
Turn off the power, and unit PCB.)
reconnect the harnesses. Turn
on the power again and get
restarted.

Check No. 08
Check the discharge pressure.

Check No. 07
Check the installation
condition. (R7140)

Note: If the model does not have SPM, replace the outdoor
unit PCB.

Service Diagnosis 111

Troubleshooting Si10-417_A

5.2.26 Input Overcurrent Detection

Remote E8
Controller
Display

Outdoor A5 11 24 31 44
Unit LED
Display

Method of An input overcurrent is detected by checking the input

Malfunction current value being detected by CT with the compressor
Detection running.

Malfunction The following CT input with the compressor running

Decision continues for 2.5 seconds.
Conditions CT input : Above 20 A
The system is shut down if the error occurs 16 times.
Clearing condition : Continuous run for about 5
minutes (normal)

Supposed Overcurrent due to compressor failure

Causes Overcurrent due to defective power transistor
Overcurrent due to defective inverter main circuit
electrolytic capacitor
Overcurrent due to defective outdoor unit PCB
Error detection due to outdoor unit PCB
Overcurrent due to short-circuit

112 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
Be sure to turn off power switch before connect or
shooting Caution disconnect connector, or parts damage may be occurred.
An input overcurrent may result from wrong internal wiring. If the
wires have been disconnected and reconnected for part
replacement, for example, and the system is interrupted by an input
Check No.07 overcurrent, take the following procedure.
Refer to
Get restarted and measure the
P.273 input current.

Input
Check No.08 current flowing above
NO
Replace the outdoor
Refer to its stop level? unit PCB.
P.274 YES
Check No. 14
Check the main circuit
electrolytic capacitor.
Check No.14
Refer to
P.280 Normal?
NO
Replace the
electrolytic capacitor.

YES
Turn off the power and
disconnect the harnesses U, V
and W.

Check with the inverter Inverter checker

checker (). Part No.: 1225477

YES
Any LED off? Correct the power
supply or replace the
SPM.
NO (Replace the outdoor
Turn off the power, and unit PCB.)
reconnect the harnesses. Turn
on the power again and get
restarted.

Check No. 08
Check the discharge pressure.

Check No. 07
Check the installation
condition.
(R7687)

Service Diagnosis 113

Troubleshooting Si10-417_A

5.2.27 Input Overcurrent Detection

Remote E8
Controller
Display

Outdoor A5 11 24 31 44 51
Unit LED
Display

Method of Malfunction is detected by checking the input current

Malfunction value.
Detection

Malfunction The following condition continues for 2.5 seconds.

Decision Input current 11~20A (typical value)
Conditions The compressor halts if the error occurs, and restarts
automatically after 3-minute standby.

Supposed Overcurrent due to compressor failure

Causes Overcurrent due to defective power transistor
Overcurrent due to defective inverter main circuit
electrolytic capacitor
Overcurrent due to defective outdoor unit PCB
Error detection due to outdoor unit PCB
Overcurrent due to short-circuit

114 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
An input overcurrent may result from wrong internal wiring. If the
wires have been disconnected and reconnected for part
Check No.07 replacement, for example, and the system is interrupted by an input
overcurrent, take the following procedure.
Refer to
P.273 Get restarted and measure the
input current.

Check No.08 Input NO

Refer to current flowing above Replace the outdoor
its stop level? unit PCB.
P.274
YES
Check No. 14
Check the main circuit
Check No.14 electrolytic capacitor.
Refer to
P.280 NO
Normal? Replace the
electrolytic capacitor.

YES
Turn off the power and
disconnect the harnesses U, V
and W.

Check with the inverter Inverter checker

checker (). Part No.: 1225477

YES
Any LED off? Correct the power
supply or replace the
SPM (or PM1).
NO (Replace the outdoor
Turn off the power, and unit PCB.)
reconnect the harnesses. Turn
on the power again and get
restarted.

Check No. 08
Check the discharge
pressure.

Check No. 07
Check the installation
condition.
(R7487)

Service Diagnosis 115

Troubleshooting Si10-417_A

5.2.28 Input Overcurrent Detection

Remote E8
Controller
Display

Outdoor A5 55(-)
Unit LED
Display

Method of Detect an input overcurrent by checking the inverter

Malfunction power consumption or the input current detected by CT
Detection with the compressor running.

Malfunction When 14 A or more of inverter power consumption or

Decision CT input continues for 5 seconds.
Conditions The compressor stops if the error occurs, and restarts
automatically after 3-minute standby.

Supposed Overcurrent due to defective compressor

Causes Overcurrent due to defective power transistor
Overcurrent due to defective electrolytic capacitor of
inverter main circuit
Overcurrent due to defective outdoor unit PCB
Detection error due to defective outdoor unit PCB
Overcurrent due to short circuit

116 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
Input overcurrent may be caused by improper wiring inside the unit.
If the machine stops due to input overcurrent after connecting or
Check No.07 disconnecting wires to replace part, check wiring for proper
connection.
Refer to
P.273 Get restarted and measure the
input current.

Check No.14 Is the current NO

Refer to value more than the set stop Replace the outdoor
input current value? unit PCB.
P.280
YES
Check No. 14
Main circuit electrolytic
Check No.17 capacitor check.
Refer to
P.285 NO
Is it OK? Replace electrolytic
capacitor.

YES
Check No.08
Refer to Turn off the power supply, and
disconnect U, V, and W
P.274 harnesses.

Check No. 17 Inverter checker

Check the inverter by the Part No.: 1225477
inverter checker.

Is there YES
any LED turned off? Rectify the power
supply or replace the
outdoor unit PCB.
NO
Turn off the power supply,
replace the harnesses, and
restart the compressor after
turning on the power supply
again.

Check No. 08
Discharge pressure check.

Check No. 07
Installation condition check. (R7686)

Service Diagnosis 117

Troubleshooting Si10-417_A

5.2.29 Four Way Valve Abnormality

Remote EA
Controller
Display

Method of The liquid pipe temperature thermistor, the outdoor air

Malfunction temperature thermistor and the outdoor unit heat
Detection exchanger thermistor are checked to see if they function
within their normal ranges in the operating mode.

Malfunction A following condition continues over 10 minutes after

Decision operating 5 minutes.
Conditions Cooling / dry operation
(room temp. indoor heat exchanger temp.)
< 5~10C
Heating
(indoor unit heat exchanger temp. room temp.)
< 5~10C

Supposed Connector in poor contact

Causes Thermistor defective
Outdoor unit PCB defective
Four way valve coil or harness defective
Four way valve defective
Foreign substance mixed in refrigerant
Refrigerant shortage

118 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Four way valve coil YES

Correct.
Check No.05-1 disconnected (loose)?
Refer to
NO
P.268
Harness out of YES
Reconnect.
connector?

Check No.06 NO
Refer to Check the continuity of the
four way valve coil and
P.272 harness.

Disconnect
Check No.11-1 the harness from
the connector. Resistance NO
Refer to Replace the four way
between harnesses about valve coil.
P.276 3k0.5k (or
1500)?

YES

Check No. 05 Malfunctioning

Check the four way Replace the outdoor
valve switching unit PCB.
output.
Functioning

Any thermistor YES

Reconnect in position.
disconnected?
NO

Check No. 06 Malfunctioning

Check the Replace a defective
thermistors. thermistor.
Functioning

Check No. 11-1 Malfunctioning

Check the refrigerant z Refrigerant Refer to the
line. shortage refrigerant line check
Functioning z Water mixed procedure.
z Stop valve
defective
Replace the four way
valve (defective or
dust-clogged).

(R7685)

Service Diagnosis 119

Troubleshooting Si10-417_A

5.2.30 Four Way Valve Abnormality

Remote EA
Controller
Display

Outdoor A5 55(-)
Unit LED
Display

Method of The room temperature thermistor, the indoor heat

Malfunction exchanger thermistor, the outdoor air thermistor, and the
Detection outdoor heat exchanger thermistor are checked to see if
they function within their normal ranges in the operating
mode.

Malfunction When one of the follow condition continues for 10

Decision minutes the compressor stops, and restarts
Conditions automatically after 3 minutes standby.
Cooling / drying
(Room temperature temperature of indoor heat
exchanger) < 5C
Heating
(Temperature of indoor heat exchanger room
temperature) < 5C
Shut down when the error repeats twice
Clear condition : Continuous operation for 60 minutes.

Supposed Improper connector connection

Causes Defective thermistor
Defective outdoor unit PCB
Defective coil or harness of four way valve
Defective four way valve
Refrigerant shortage
Foreign substance mixed in refrigerant

120 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Does the coil YES

Check No.05-4 of four way valve get out of Rectify it.
place (loosen)?
Refer to
P.271 NO

Is the harness YES

disconnected from Reconnect properly.
Check No.06 connector?
Refer to NO
P.272 Coil of four way valve and
harness continuity check

Check No.11-3 Disconnect

the harness from the NO
Refer to connector. The resistance value Replace the coil of
P.277 is approx. 300~600 ? four way valve

YES

Check No. 05-4 NG

Four way valve output Replace the outdoor
check unit PCB.
OK

Each thermistor gets Out of place

Insert it in place.
out of place?

In place

Check No. 06 NG
Thermistor check Replace the
thermistor.
OK

Check No. 11-3 NG

Refrigerant system Refer to remedial
Refrigerant actions related to
check shortage refrigerant system
OK Water check.
mixed in
Defective
shut-off
valve
Replace the four way
valve.
(failure or stuck
foreign material)
(R7490)

Service Diagnosis 121

Troubleshooting Si10-417_A

5.2.31 Four Way Valve Abnormality

Remote EA
Controller
Display

Method of The room temperature thermistor, the indoor unit heat

Malfunction exchanger thermistor, the outdoor temperature
Detection thermistor and the outdoor unit heat exchanger
thermistor are checked to see if they function within their
normal ranges in the operating mode.

Malfunction A following condition continues over 1 minute after

Decision operating 10 minutes.
Conditions Cooling / dry operation
(room temp. indoor heat exchanger temp.)
< 10C ~ 5C
Heating
(indoor unit heat exchanger temp. room temp.)
< 10C ~ 5C

Supposed Connector in poor contact

Causes Thermistor defective
Outdoor unit PCB defective
Four way valve coil or harness defective
Four way valve defective
Foreign substance mixed in refrigerant
Refrigerant shortage

122 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
Be sure to turn off power switch before connect or
shooting Caution disconnect connector, or parts damage may be occurred.

Four way YES

valve coil disconnected Correct.
Check No.05-3 (loose)?
Refer to
P.270 NO

Harness YES
out of connector? Reconnect.
Check No.06
Refer to NO
P.272 Check the continuity of the four
way valve coil and harness.

Check No.11-1
Disconnect
Refer to the harness from
P.276 the connector. NO
Replace the four way
Resistance between valve coil.
harnesses about
1500 ?

YES

Check No. 05-3 Malfunctioning

Check the four way valve Replace the outdoor
switching output. unit PCB.

Functioning

Any thermistor YES

disconnected? Reconnect in position.

NO

Check No. 06 Malfunctioning

Check the thermistors. Replace a defective
thermistor.

Functioning

Check No. 11-1 Malfunctioning

Check the refrigerant Refer to the
line. z Refrigerant refrigerant line check
shortage procedure.
Functioning z Water mixed
z Stop valve
defective
Replace the four way
valve (defective or
dust-clogged).
(R7688)

Service Diagnosis 123

Troubleshooting Si10-417_A

5.2.32 Four Way Valve Abnormality

Remote EA
Controller
Display

Outdoor A5 14 21 31 41
Unit LED
Display

Method of The liquid pipe thermistor, the outdoor temperature

Malfunction thermistor and the outdoor unit heat exchanger
Detection thermistor are checked to see if they function within their
normal ranges in the operating mode.

Malfunction Either of the following conditions occurs 3~6 minutes

Decision after the compressor has started.
Conditions Cooling / dry operation
(Outdoor unit heat exchanger temperature Liquid
pipe temperature) < 5C
Heating operation
(Liquid pipe temperature Outdoor unit heat
exchanger temperature) < 5 ~ 0C

Supposed Connector in poor contact

Causes Thermistor defective
Outdoor unit PCB defective
Four way valve coil or harness defective
Four way valve defective
Foreign substance mixed in refrigerant

124 Service Diagnosis

Si10-417_A Troubleshooting

Trouble- Be sure to turn off power switch before connect or

shooting Caution disconnect connector, or parts damage may be occurred.

Four way valve YES

coil disconnected Correct.
Check No.05-3 (loose)?
Refer to NO
P.270
Harness out of YES
Reconnect.
connector?
Check No.06
NO
Refer to
P.272 Check the continuity of the four
way valve coil and harness.

Check No.11-1 Disconnect

Refer to the harness from
the connector. NO
P.276 Resistance between Replace the four way
harnesses about valve coil.
1500 ?

YES

Check No. 05-3 Malfunctioning

Check the four way valve Replace the outdoor
switching output. unit PCB.

Functioning

Any thermistor YES

Reconnect in position.
disconnected?

NO

Check No. 06 Malfunctioning

Check the thermistors. Replace a defective
thermistor.

Functioning

Check No. 11-1 Malfunctioning

Check the refrigerant Refer to the
line. z Water mixed refrigerant line check
z Shut-off procedure.
Functioning valve
defective
Replace the four way
valve (defective or
dust-clogged).
(R7662)

Service Diagnosis 125

Troubleshooting Si10-417_A

5.2.33 Discharge Pipe Temperature Control

Remote F3
Controller
Display

Method of The discharge pipe temperature control (stop, frequency

Malfunction drooping, etc.) is checked with the temperature being
Detection detected by the discharge pipe thermistor.

Malfunction If a stop takes place repeatedly due to abnormal

Decision discharge pipe temperature, the system is shut down.
Conditions If the temperature being detected by the discharge
pipe thermistor rises above C, the compressor
stops. (The error is cleared when the temperature has
dropped below C.)
Stop temperatures
Note : The values are different from model to model.

(1) above 45Hz (rising), above 40Hz (dropping) 120 80

(2) 130~45Hz (rising), 25~40Hz (dropping) 110 70
(3) below 30Hz (rising), below 25Hz (dropping) 105 65
The error counter resets itself if this or any other error
does not occur during the following 60-minute
compressor running time (total time).

Supposed Refrigerant shortage

Causes Four way valve malfunctioning
Discharge pipe thermistor defective
(heat exchanger or outdoor air temperature thermistor
defective)
Outdoor unit PCB defective
Water mixed in the local piping
Electronic expansion valve defective
Stop valve defective

126 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Check No. 06 Malfunctioning

Check No.04-2 Check the thermistors. Replace a defective
z Discharge thermistor.
Refer to pipe ther-
Functioning mistor
P.265 z Outdoor
unit heat
exchanger
thermistor
Check No.06 z Outdoor
temperature
Refer to thermistor
P.272
Check No. 04-2 Malfunctioning
Check the electronic Replace the valve
expansion valve. itself or the coil.
Check No.11-1
Functioning
Refer to
P.276 Check No. 11-1 Malfunctioning
Check the refrigerant Refer to the
z Refrigerant refrigerant line check
line. shortage procedure.
Functioning z Four way
valve mal-
functioning
z Water mixed
z Stop valve
defective
Replace the outdoor
unit PCB.
(R7663)

Service Diagnosis 127

Troubleshooting Si10-417_A

5.2.34 Discharge Pipe Temperature Control

Remote F3
Controller
Display

Outdoor A5 14 21 34 41 51
Unit LED
Display

Method of The discharge pipe temperature control (stop, frequency

Malfunction drooping, etc.) is checked with the temperature being
Detection detected by the discharge pipe thermistor.

Malfunction If the temperature being detected by the discharge pipe

Decision thermistor rises above 110C~120C, the compressor
Conditions stops. (The error is cleared when the temperature has
dropped below 95C~107C.)

If the compressor stops 6 times straight due to

abnormal discharge pipe temperature, the system is
shut down.
The error counter resets itself if this or any other error
does not occur during the following 60-minute
compressor running time (total time).

Supposed Refrigerant shortage

Causes Four way valve malfunctioning
Discharge pipe thermistor defective
(heat exchanger or outdoor temperature thermistor
defective)
Outdoor unit PCB defective
Water mixed in the local piping
Electronic expansion valve defective
Stop valve defective

128 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Check No. 06 Malfunctioning

Check No.04-2 Check the thermistors. Replace a defective
z Discharge thermistor.
Refer to pipe ther-
Functioning mistor
P.265 z Outdoor
unit heat
exchanger
thermistor
Check No.06 z Outdoor
temperature
Refer to thermistor
P.272
Check No. 04-2 Malfunctioning
Check the electronic Replace the valve
expansion valve. itself or the coil.
Check No.11-1
Functioning
Refer to
P.276 Check No. 11-1 Malfunctioning
Check the refrigerant Refer to the
z Refrigerant refrigerant line check
line. shortage procedure.
Functioning z Four way
valve mal-
functioning
z Water mixed
z Stop valve
defective
Replace the outdoor
unit PCB.
(R7663)

Service Diagnosis 129

Troubleshooting Si10-417_A

5.2.35 Discharge Pipe Temperature Control

Remote F3
Controller
Display

Method of The discharge pipe temperature control (stop, frequency

Malfunction drooping, etc.) is checked with the temperature being
Detection detected by the discharge pipe thermistor.

Malfunction <In case of F series>

Decision If the temperature being detected by the discharge pipe
Conditions thermistor rises, the compressor stops. The temperature
at which the compressor halts varies according to the
frequency.
(1) 110C when the frequency is above 30Hz on
ascending or above 25Hz on descending.
(2) 108C when the frequency is below 30Hz on
ascending or below 25Hz on descending.

The error is cleared when the temperature has

dropped below 95C.
If the compressor stops 6 times successively due to
abnormal discharge pipe temperature, the system is
shut down.
The error counter resets itself if this or any other error
does not occur during the following 60-minute
compressor running time (total time).

Supposed Refrigerant shortage

Causes Four way valve malfunctioning
Discharge pipe thermistor defective
(heat exchanger or outdoor temperature thermistor
defective)
Outdoor unit PCB defective
Water mixed in the local piping
Electronic expansion valve defective
Stop valve defective

130 Service Diagnosis

Si10-417_A Troubleshooting

Trouble- Be sure to turn off power switch before connect or

shooting Caution disconnect connector, or parts damage may be occurred.

Check No. 06 Malfunctioning

Check the thermistors. Replace a defective
Check No.04-2 z Discharge thermistor.
pipe
Refer to thermistor
P.265 z Outdoor
unit heat
exchanger
thermistor
z Outdoor
Check No.06 temperature
Functioning thermistor
Refer to
P.272 Check No. 04-2 Malfunctioning
Check the electronic Replace the valve
expansion itself or the coil.
valve.
Check No.11-2 Functioning
Refer to
Check No. 11-2 Malfunctioning
P.277 Check the refrigerant Refer to the refrigerant
line. z Refrigerant line check procedure.
shortage
z Four way
Functioning valve
malfunc-
tioning
z Water
mixed
z Stop valve
defective
Replace the outdoor
unit PCB.
(R7664)

Service Diagnosis 131

Troubleshooting Si10-417_A

5.2.36 Discharge Pipe Temperature Control

Remote F3
Controller
Display

Outdoor A5 14 21 34 41
Unit LED
Display

Method of The discharge pipe temperature control (stop, frequency

Malfunction drooping, etc.) is checked with the temperature being
Detection detected by the discharge pipe thermistor.

Malfunction 2YC45, 2YC63

Decision If the temperature being detected by the discharge pipe
Conditions thermistor rises above 120C, the compressor stops.
(The error is cleared when the temperature has dropped
below 107C.)
2YC32
The temperature at which the compressor halts varies
according to the frequency.
(1) 110C when the frequency is above 45 Hz on
ascending or above 40 Hz on descending.
(2) 102C when the frequency is between 30 Hz and
45 Hz on ascending or between 40Hz and
25Hz on descending.
(3) 98C when the frequency is below 30 Hz on
ascending or below 25 Hz on descending.

If the compressor stops 6 times straight due to

abnormal discharge pipe temperature, the system is
shut down.
The error counter resets itself if this or any other error
does not occur during the following 60-minute
compressor running time (total time).

Supposed Refrigerant shortage

Causes Four way valve malfunctioning
Discharge pipe thermistor defective
(heat exchanger or outdoor temperature thermistor
defective)
Outdoor unit PCB defective
Water mixed in the local piping
Electronic expansion valve defective
Stop valve defective

132 Service Diagnosis

Si10-417_A Troubleshooting

Trouble- Be sure to turn off power switch before connect or

shooting Caution disconnect connector, or parts damage may be occurred.

Check No. 06 Malfunctioning

Check the thermistors. Replace a defective
Check No.04-2 z Discharge thermistor.
pipe
Refer to thermistor
P.265 Functioning z Outdoor
unit heat
exchanger
thermistor
z Outdoor
Check No.06 temperature
thermistor
Refer to
P.272 Check No. 04-2 Malfunctioning
Check the electronic Replace the valve
expansion itself or the coil.
valve.
Check No.11-1 Functioning
Refer to
Check No. 11-1 Malfunctioning
P.276 Check the refrigerant Refer to the refrigerant
line. z Refrigerant line check procedure.
shortage
z Four way
Functioning valve
malfunc-
tioning
z Water
mixed
z Stop valve
defective
Replace the outdoor
unit PCB.
(R7665)

Service Diagnosis 133

Troubleshooting Si10-417_A

5.2.37 Discharge Pipe Temperature Control

Remote F3
Controller
Display

Outdoor A5 55(-)
Unit LED
Display

Method of Discharge pipe temperature control (stop, frequency

Malfunction attenuation, etc.) is executed based on the temperature
Detection detected by the discharge pipe thermistor.

Malfunction The compressor stops when the discharge pipe

Decision temperature is 118C or more. (Fault condition is
Conditions cleared when the discharge pipe temperature is below
85C)
Shut down when the error repeats 4 times
Clear condition : Continuous operation for 60 minutes

Supposed Refrigerant shortage

Causes Faulty operation of four way valve
Defective discharge pipe thermistor
(Defective heat exchanger thermistor or outdoor air
thermistor)
Defective outdoor unit PCB
Water mixed in the field piping
Defective electronic expansion valve
Defective stop valve
Defective indoor solenoid valve

134 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Check No. 06 NG
Thermistor check Replace the
Check No.06 Discharge thermistor.
Refer to OK pipe ther-
mistor
P.272 Outdoor
heat ex-
changer
thermistor
Outdoor air
Check No.11-3 thermistor
Refer to
P.277 Check No. 04-1 NG
Electronic expansion Replace main body or
valve check coil of electronic
expansion valve.
OK
Check No.04-1
Refer to Check No. 11-3 NG
Refrigerant system Refer to remedial
P.264 check Refrigerant actions related to
shortage refrigerant system
OK Faulty opera- check.
tion of four
way valve
Water mixed
in
Defective
stop valve
Replace the outdoor
unit PCB.
(R7667)

Service Diagnosis 135

Troubleshooting Si10-417_A

5.2.38 High Pressure Control in Cooling

Remote F6
Controller
Display

Method of High-pressure control (stop, frequency drop, etc.) is

Malfunction activated in the cooling mode if the temperature being
Detection sensed by the heat exchanger thermistor exceeds the
limit.

Malfunction Activated when the temperature being sensed by the

Decision heat exchanger thermistor rises above 63C (RN,
Conditions RYN models) or 65C (ARY models).
Deactivated when the temperature drops below 48C
(RN, RYN models) or 50C (ARY models).

Supposed The installation space is not large enough.

Causes Faulty outdoor unit fan
Faulty heat exchanger thermistor
Faulty stop valve
Dirty heat exchanger

136 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Check the installation space.

Check No.06
Refer to
P.272 Check No. 07 Abnormal
Installation condition Change the air outlet
check grille position.
Change the
Normal installation location.
Check No.07 Clean the heat
Refer to exchanger.
Check No. 09 Abnormal
P.273 Outdoor fan check Replace the fan
motor.
Repair the connector
Normal or fan motor lead
Check No. 06 wires.
Check No.09 Heat exchanger thermistor
Refer to check
P.274
Abnormal
Judgment Replace the heat
exchanger thermistor.
Normal
Replace PCB.
(R4742)

Service Diagnosis 137

Troubleshooting Si10-417_A

5.2.39 High Pressure Control in Cooling

Remote F6
Controller
Display

Method of High-pressure control (stop, frequency drop, etc.) is

Malfunction activated in the cooling mode if the temperature being
Detection sensed by the heat exchanger thermistor exceeds the
limit.

Malfunction Activated when the temperature being sensed by the

Decision heat exchanger thermistor rises above 54~65C.
Conditions Deactivated when the temperature drops below about
53C.

Supposed The installation space is not large enough.

Causes Faulty outdoor unit fan
Faulty electronic expansion valve
Faulty outdoor unit heat exchanger thermistor
Faulty outdoor unit PCB
Faulty stop valve
Dirty heat exchanger

138 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Check the installation space.

Check No.04-1
Refer to
P.264 Check No. 07 Abnormal
Check the installation Change the air outlet
condition. grille position.
Change the
Normal installation location.
Check No.06 Clean the heat
Refer to exchanger.
Check No. 09 Abnormal
P.272 Check the outdoor Replace the fan
fan. motor.
Repair the connector
Normal or fan motor lead
Check No. 04-1 wires.
Check No.07 Check the electronic
Refer to expansion valve.
P.273
Abnormal
Judgment Replace the
electronic expansion
Normal valve or coil.
Check No.09 Check No. 06
Replace the PCB.
Refer to Check the heat exchanger
thermistor.
P.274
Abnormal
Judgment Replace the heat
exchanger thermistor.
Normal
Replace PCB.
(R7666)

Service Diagnosis 139

Troubleshooting Si10-417_A

5.2.40 High Pressure Control in Cooling

Remote F6
Controller
Display

Outdoor A5 14 21 34 44 51
Unit LED
Display

Method of High-pressure control (stop, frequency drop, etc.) is

Malfunction activated in the cooling mode if the temperature being
Detection sensed by the heat exchanger thermistor exceeds the
limit.

Malfunction Activated when the temperature being sensed by the

Decision heat exchanger thermistor rises above 58~65C.
Conditions The error is cleared when the temperature drops
below 48.5~55C.

Supposed The installation space is not large enough.

Causes Faulty outdoor unit fan
Faulty electronic expansion valve
Faulty outdoor unit heat exchanger thermistor
Faulty outdoor unit PCB
Faulty stop valve
Dirty heat exchanger

140 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Check the installation space.

Check No.04-2
Refer to
P.265 Check No. 07 Abnormal
Installation condition Change the air outlet
check grille position.
Change the
Normal installation location.
Check No.06 Clean the heat
Refer to exchanger.
Check No. 09 Abnormal
P.272 Outdoor fan check Replace the fan
motor.
Repair the connector
Normal or fan motor lead
Check No. 04-2 wires.
Check No.07 Electronic expansion valve
Refer to check
P.273
Abnormal
Judgment Replace the
electronic expansion
Normal valve or coil.
Check No.09 Check No. 06
Replace the PCB.
Refer to Heat exchanger thermistor
check
P.274
Abnormal
Judgment Replace the heat
exchanger thermistor.
Normal
Replace PCB.
(R7689)

Service Diagnosis 141

Troubleshooting Si10-417_A

5.2.41 High Pressure Control in Cooling

Remote F6
Controller
Display

Outdoor A5 55(-)
Unit LED
Display

Method of During cooling, high pressure control (stop, frequency

Malfunction attenuation, etc.) is executed according to the
Detection temperature detected by the heat exchanger thermistor.

Malfunction During cooling, when the temperature detected by the

Decision heat exchanger thermistor is 63C or more. (Fault
Conditions condition is cleared when the temperature is below
52C.)

Supposed Insufficient installation space

Causes Defective outdoor fan
Defective electronic expansion valve
Defective heat exchanger thermistor
Defective outdoor unit PCB
Defective stop valve
Defective solenoid valve for dehumidification

142 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Check installation space

Check No.04-1
Refer to
P.264 Check No. 07 NG
Installation condition Change the position
check of air discharge grille.
Change installation
OK position.
Check No.06 Clean the heat
exchanger.
Refer to
Check No. 09 NG
P.272 Outdoor fan system Replace fan motor.
check Rectify connector and
fan motor lead wire.
OK
Check No.07 Check No. 08
Discharge pressure check
Refer to
P.273
NG
Judge Replace stop valve.

Check No.08 OK
Check No. 04-1
Refer to Electronic expansion valve
P.274 check

NG
Judge Replace main body or
Check No.09 coil of the electronic
OK expansion valve.
Refer to Check No. 06
Replace the outdoor
unit PCB.
P.274 Heat exchanger thermistor
check

NG
Check No.20 Judge Replace outdoor heat
exchanger thermistor.
Refer to
OK
P.290 Check No. 20
(R7690)

Service Diagnosis 143

Troubleshooting Si10-417_A

5.2.42 Compressor System Sensor Abnormality

Remote H0
Controller
Display

Method of The system checks the DC current before the

Malfunction compressor starts.
Detection

Malfunction If the DC current before compressor start-up is out of

Decision the range 0.5 ~ 4.5 V (sensor output converted to
Conditions voltage value) or if the DC voltage before compressor
start-up is below 50 V.

Supposed PCB defective

Causes Broken or poorly connected harness

Trouble
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Check the harness S30.

Is the harness YES

Replace the harness.
broken?
NO
Turn off the power and turn it
on again.

Get restarted NO
and error displayed No problem. Keep on
again? running.
YES Replace the PCB (2).
(R4564)

144 Service Diagnosis

Si10-417_A Troubleshooting

5.2.43 Compressor Sensor System Abnormality

Remote H0
Controller
Display

Outdoor A5 14 24 31 41 51
Unit LED
Display

Method of Fault condition is identified by the supply voltage and

Malfunction the DC voltage which is detected before the
Detection compressor startup.
Fault condition is identified by compressor current
which is detected right after the compressor startup.

Malfunction The detected valve of the supply voltage and the DC

Decision voltage is obviously low or high.
Conditions The compressor current does not run when the
compressor is started.

Supposed Reactor disconnection

Causes Compressor disconnection
Outdoor unit PCB defective
Compressor defective

Service Diagnosis 145

Troubleshooting Si10-417_A

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Turn off the power

Reactor connection check

NO
Connection OK? Connect properly.

YES
Compressor connection
check

NO
Connection OK? Connect properly.

YES
Disconnect the
Reactor check reactor from
the outdoor
unit PCB and
measure the
resistance val-
ue between re-
actor terminals
with tester.

NO
10 or less? Replace the reactor.

YES
Disconnect the
Compressor check compressor re-
lay harness
from the out-
door unit PCB
and measure
the resistance
value between
the terminals
of the each 3
compressor
with tester.
Between NO
terminals 10 or Replace the
less? compressor or the
compressor relay
YES harness

Check the operation

again and if the error
appears again,
replace the outdoor
unit PCB

(R5131)

146 Service Diagnosis

Si10-417_A Troubleshooting

5.2.44 Compressor Sensor System Abnormality

Remote H0
Controller
Display

Method of Fault condition is identified by DC current which is

Malfunction detected before compressor startup.
Detection

Malfunction When the DC current before compressor startup is

Decision other than 0.5 ~ 4.5 V (detected by converting the
Conditions sensor output to voltage), or the DC voltage is 50 V or
less.

Supposed Defective PCB

Causes Harness disconnection / defective connection

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Check the wire harness

Is the wire harness Damaged

Replace the wire
damaged? harness.
Normal Replace the outdoor
unit PCB.
(R7143)

Service Diagnosis 147

Troubleshooting Si10-417_A

5.2.45 Compressor Sensor System Fault

Remote H0
Controller
Display

Outdoor A5 55(-)
Unit LED
Display

Method of Fault condition is identified by DC current which is

Malfunction detected before compressor startup.
Detection

Malfunction When the DC current before compressor startup is

Decision other than 0.5 ~ 4.5 V (detected by converting the
Conditions sensor output to voltage), or the DC voltage is 50 V or
less.

Supposed Defective PCB

Causes Harness disconnection / defective connection

Trouble
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Replace the outdoor unit PCB.

148 Service Diagnosis

Si10-417_A Troubleshooting

5.2.46 Damper Fault

Remote H1
Controller
Display

Outdoor A5 55
Unit LED
Display

Method of Detected by the limit switch (LS) in the humidification

Malfunction unit.
Detection

Malfunction Limit switch does not turn on or off when the operation
Decision of humidification unit starts or finishes. For example,
Conditions when turning on the power supply, when
humidification operation (including air intake) starts, or
when inner heating dry cleaning starts.

Supposed Faulty damper operation due to frost

Causes Faulty damper operation due to foreign material
Limit switch fault (including improper connection)
Defective motor for damper

Service Diagnosis 149

Troubleshooting Si10-417_A

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Is the YES
damper fixed due
to frost?

Heat the damper

unit and melt frost

Is the
damper fault NO
OK
repeated? (Check intake air and
humidification unit for
YES direct sucking of
moisture.)

Is
the wire
connection of limit YES Reconnect wires.
switch (LS)
loosen?
NO
Replace the damper
unit
(replacement of the
limit switch only is
impossible) or,
replace the outdoor
unit PCB.
(R3435)

150 Service Diagnosis

Si10-417_A Troubleshooting

5.2.47 Position Sensor Abnormality

Remote H6
Controller
Display

Method of A compressor startup failure is detected by checking the

Malfunction compressor running condition through the position
Detection detection circuit.

Malfunction The compressor fails to start in about 15 seconds

Decision after the compressor run command signal is sent.
Conditions Clearing condition: Continuous run for about 5~10
minutes (normal)
The system is shut down if the error occurs
repeatedly.

Supposed Compressor relay cable disconnected

Causes Compressor itself defective
Outdoor unit PCB defective
Stop valve closed
Input voltage out of specification

Service Diagnosis 151

Troubleshooting Si10-417_A

Trouble-
Be sure to turn off power switch before connect or
shooting Caution disconnect connector, or parts damage may be occurred.

Check No. 13-1

Check for short-circuit.
Check No.13-1
Refer to NO
P.278 Normal Replace the outdoor
unit PCB.
YES
Check the electrolytic
capacitor voltage.

NO
DC290~380V? Replace the outdoor
unit PCB.
YES

Electricals
or compressor harnesses NO
Reconnect as
connected as specified.
specified?

YES
Turn off the power. Disconnect
the harnesses U, V and W.

Check with the inverter Inverter checker

checker (). Part No.: 1225477

YES
Any LED off? Correct the power
supply or replace the
outdoor unit PCB.
NO
Replace the
compressor.
(R7500)

152 Service Diagnosis

Si10-417_A Troubleshooting

5.2.48 Position Sensor Abnormality

Remote H6
Controller
Display

Outdoor A5 14 24 31 41 51
Unit LED
Display

Method of A compressor startup failure is detected by checking the

Malfunction compressor running condition through the position
Detection detection circuit.

Malfunction The compressor fails to start in about 15 seconds

Decision after the compressor run command signal is sent.
Conditions Clearing condition: Continuous run for about 5
minutes (normal)
The system is shut down if the error occurs
repeatedly.

Supposed Compressor relay cable disconnected

Causes Compressor itself defective
Outdoor unit PCB defective
Stop valve closed
Input voltage out of specification

Service Diagnosis 153

Troubleshooting Si10-417_A

Trouble-
Be sure to turn off power switch before connect or
shooting Caution disconnect connector, or parts damage may be occurred.

Check No. 13-1

Check for short-circuit.
Check No.13-1
Refer to
NO
P.278 Normal Replace the outdoor
unit PCB, outdoor unit
fan.
YES
Check the electrolytic
capacitor voltage.

DC38030V NO
or DC32030V? Replace the outdoor
unit PCB.
YES

Electricals
or compressor harnesses NO
Reconnect as
connected as specified.
specified?

YES
Turn off the power. Disconnect
the harnesses U, V and W.

Check with the inverter Inverter checker

checker (). Part No.: 1225477

YES
Any LED off? Correct the power
supply or replace the
outdoor unit PCB.
NO
Replace the
compressor.
(R7668)

154 Service Diagnosis

Si10-417_A Troubleshooting

5.2.49 Position Sensor Abnormality

Remote H6
Controller
Display

Method of A compressor startup failure is detected by checking the

Malfunction compressor running condition through the position
Detection detection circuit.

Malfunction The compressor is not running in about 15 seconds

Decision after the compressor run command signal is sent.
Conditions Clearing condition: Continuous run for about 11
minutes (normal)
The system is shut down if the error occurs 16 times.

Supposed Compressor relay cable disconnected

Causes Compressor itself defective
Outdoor unit PCB defective
Stop valve closed
Input voltage out of specification

Service Diagnosis 155

Troubleshooting Si10-417_A

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Check the power supply

Check No.08
Refer to Check No. 08
P.274 Check the discharge
pressure.

Abnormal
Check No.13-1 Judgment Replace the stop
valve.
Refer to Normal
P.278 Check No. 13-1
Check for short-circuit.

NO
Normal? Replace the outdoor
unit PCB, outdoor unit
YES fan.
Replace the four way
Check the electrolytic valve coil.
capacitor voltage.

NO
DC27030V? Replace the outdoor
unit PCB.
YES

Electricals
or compressor harnesses NO
Reconnect as
connected as specified.
specified?

Turn off the power.

Disconnect the harnesses U,
V and W.

Check with the inverter Inverter checker

checker (). Part No.: 1225477

YES
Any LED off? Correct the power
supply or replace the
NO outdoor unit PCB.

Replace the
compressor.

(R7503)

156 Service Diagnosis

Si10-417_A Troubleshooting

5.2.50 Position Sensor Fault

Remote H6
Controller
Display

Outdoor A5 55(-)
Unit LED
Display

Method of Startup failure of the compressor is identified by rpm

Malfunction information of the compressor and by electric
Detection component position detector.

Malfunction When the compressor does not run for 15 seconds

Decision after receiving operation start command
Conditions The unit shuts down if the fault occurs 16 times
Clear condition: The compressor continuously runs for
10 minutes without fault

Supposed Detection error due to disconnection of compressor

Causes harness
Startup failure due to defective compressor
Startup failure due to defective outdoor unit PCB
Startup failure due to closed stop valve
Input voltage fault

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Check the power supply

Check No.08
Refer to
P.274 Check No. 08
Discharge pressure check

NG
Check No.13-2 Judge Replace stop valve.
Refer to OK
P.279 A

Check No.17
Refer to
P.285

Service Diagnosis 157

Troubleshooting Si10-417_A

Check No. 13-2

Short circuit check

NO
Is it OK? Replace
Outdoor unit PCB
YES Outdoor fan
Humidification fan
Check the voltage of 4way valve coil
electrolytic capacitor

NO
DC27030V? Replace the outdoor
unit PCB.
YES

Is the harness of NO
electric component or compressor Connect properly.
connected properly?

Turn off the power supply, and

disconnect U, V, and W
harnesses

Check No.17 Inverter checker

Check the inverter by the Part No.: 1225477
inverter checker

YES
Is there any LED Rectify the power
turned off? supply or replace the
outdoor unit PCB.
NO
Replace the
compressor.
(R7669)

158 Service Diagnosis

Si10-417_A Troubleshooting

5.2.51 DC Voltage / Current Sensor Abnormality

Remote H8
Controller
Display

Method of Detecting abnormality of the DC sensor by the running

Malfunction frequency of compressor and by the input current
Detection multiplied DC voltage and current.

Malfunction The compressor running frequency is below 52 Hz.

Decision (The input current is also below 0.1 A~0.5 A or DC
Conditions voltage is less than 50V.)
If this error repeats 4 times, the system is shut down.
The error counter resets itself if this or any other error
does not occur during the following 60-minute
compressor running time (total time).

Supposed Power transistor defective

Causes Internal wiring broken or in poor contact
Reactor defective
Outdoor unit PCB defective
Refrigerant shortage

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Replace the outdoor unit PCB.

Service Diagnosis 159

Troubleshooting Si10-417_A

5.2.52 DC Voltage / DC Current Sensor Fault

Remote H8
Controller
Display

Outdoor A5 55(-)
Unit LED
Display

Method of DC voltage or DC current sensor system fault is

Malfunction identified based on the compressor operation frequency
Detection and the input current detected by the product of DC
current and DC voltage.

Malfunction When the compressor operation frequency is more than

Decision 62 Hz and when the input current is less than 0.75 A for
Conditions 90 seconds continuously (Input current is below 0.5 A)
The unit shuts down when the fault occurs 4 times.
Fault counter is reset to zero if the unit does not stop
during accumulated compressor operation time of 60
minutes after being restored from fault conditions.

Supposed Defective outdoor unit PCB

Causes

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Replace the outdoor unit PCB.

160 Service Diagnosis

Si10-417_A Troubleshooting

5.2.53 CT or Related Abnormality

Remote H8
Controller
Display

Method of A CT or related error is detected by checking the

Malfunction compressor running frequency and CT-detected input
Detection current.

Malfunction The compressor running frequency is below 55~62 Hz

Decision and the CT input is below 0.1 V.
Conditions (The input current is also below 0.5 A.)
If this error repeats 4 times, the system is shut down.
The error counter resets itself if this or any other error
does not occur during the following 60-minute
compressor running time (total time).

Supposed Power transistor defective

Causes Internal wiring broken or in poor contact
Reactor defective
Outdoor unit PCB defective
Be sure to turn off power switch before connect or
Trouble- Caution disconnect connector, or parts damage may be occurred.
shooting
Turn off the power and turn it
on again.

Check No.12 Get the system started.

Refer to
P.278
Running YES
current as shown at right Replace the outdoor
with relay cable unit PCB.
1 or 2?
Current Capacitor charged
NO (guideline) when the indoor unit
or outdoor unit main
Check No. 12 relay turns on
Check the capacitor voltage.
Rising with increasing
frequency
YES 2 sec
A Time
DC290~380V?

NO
Measure the rectifier input
voltage.

Voltage
within the allowable YES
range (Supply Replace the outdoor
voltage15%)? unit PCB.

NO Check the supply

voltage.

Service Diagnosis 161

Troubleshooting Si10-417_A

Turn off the power. Disconnect

the harnesses U, V and W.

Check with the inverter * Inverter checker

checker (). Part No.: 1225477

YES
Any LED off? Correct the power
supply or replace the
NO SPM.
(Replace the outdoor
Turn off the power and reconnect unit PCB.)
the above harnesses. Then turn
on the power again and get the
system restarted.

YES
Compressor running? Replace the outdoor
unit PCB.
NO
Replace the
compressor.
(R3042)
Note: If the model does not have SPM, replace the outdoor
unit PCB.

162 Service Diagnosis

Si10-417_A Troubleshooting

5.2.54 CT or Related Abnormality

Remote H8
Controller
Display

Outdoor A5 14 24 31 41 51
Unit LED
Display

Method of A CT or related error is detected by checking the

Malfunction compressor running frequency and CT-detected input
Detection current.

Malfunction The compressor running frequency is below 55 Hz and

Decision the CT input is below 0.1 V.
Conditions (The input current is also below 0.5~1.25 A.)
If this error repeats 4 times, the system is shut down.
The error counter resets itself if this or any other error
does not occur during the following 60-minute
compressor running time (total time).

Supposed Power transistor defective

Causes Internal wiring broken or in poor contact
Reactor defective
Outdoor unit PCB defective

Service Diagnosis 163

Troubleshooting Si10-417_A

Be sure to turn off power switch before connect or

Trouble- Caution disconnect connector, or parts damage may be occurred.
shooting Turn off the power and turn it
on again.

Check No.12 Get the system started.

Refer to
P.278
Running YES
current as shown at right Replace the outdoor
with relay cable unit PCB.
1 or 2?
Current Capacitor charged
NO (guideline) when the indoor unit
or outdoor unit main
Check No. 12 relay turns on
Check the capacitor voltage.
Rising with increasing
frequency
YES 2 sec
DC32030V or A Time
DC38030V?

NO
Measure the rectifier input
voltage.

Voltage
within the allowable YES
range (Supply Replace the outdoor
voltage15%)? unit PCB.

NO Check the supply

voltage.

Turn off the power. Disconnect

the harnesses U, V and W.

Check with the inverter * Inverter checker

checker (). Part No.: 1225477

YES
Any LED off? Correct the power
supply or replace the
NO SPM (or PM1).
(Replace the outdoor
Turn off the power and reconnect unit PCB.)
the above harnesses. Then turn
on the power again and get the
system restarted.

YES
Compressor running? Replace the outdoor
unit PCB.
NO
Replace the
compressor.
(R7505)

164 Service Diagnosis

Si10-417_A Troubleshooting

5.2.55 CT or Related Abnormality

Remote H8
Controller
Display

Method of A CT or related error is detected by checking the

Malfunction compressor running frequency and CT-detected input
Detection current.

Malfunction The compressor running frequency is above 68 Hz and

Decision the CT input is below 0.1 V.
Conditions (The input current is also below 1.25 A.)
If this error repeats 4 times, the system is shut down.
The error counter resets itself if this or any other error
does not occur during the following 60-minute
compressor running time (total time).

Supposed Power transistor defective

Causes Internal wiring broken or in poor contact
Reactor defective
Outdoor unit PCB defective

Be sure to turn off power switch before connect or

Trouble- Caution disconnect connector, or parts damage may be occurred.
shooting
Turn off the power and turn it
on again.

Check No.12 Get the system started.

Refer to
P.278
Running YES
current as shown at right Replace the outdoor
with relay cable unit PCB.
1 or 2?
Current Capacitor charged
NO (guideline) when the indoor unit
or outdoor unit main
Check No. 12 relay turns on
Check the capacitor voltage.
Rising with increasing
frequency
YES 2 sec
A Time
DC290~380V?

NO
Measure the rectifier input
voltage.

Voltage
within the allowable YES
range (Supply Replace the outdoor
voltage15%)? unit PCB.

NO
Check the supply
voltage.

Service Diagnosis 165

Troubleshooting Si10-417_A

Turn off the power. Disconnect

the harnesses U, V and W.

Check with the inverter * Inverter checker

checker (). Part No.: 1225477

YES
Any LED off? Correct the power
supply or replace the
NO SPM.
(Replace the outdoor
Turn off the power and reconnect unit PCB.)
the above harnesses. Then turn
on the power again and get the
system restarted.

YES
Compressor running? Replace the outdoor
unit PCB.
NO
Replace the
compressor.
(R3042)

Note: If the model does not have SPM, replace the outdoor
unit PCB.

166 Service Diagnosis

Si10-417_A Troubleshooting

5.2.56 Thermistor or Related Abnormality

(Outdoor Unit)

Remote P4, J3, J6, H9

Controller
Display

Method of This type of error is detected by checking the thermistor

Malfunction input voltage to the microcomputer.
Detection [A thermistor error is detected by checking the
temperature.]

Malfunction The thermistor input is above 4.96 V or below 0.04 V

Decision with the power on.
Conditions Error J3 is judged if the discharge pipe thermistor
temperature is smaller than the heat exchanger
thermistor temperature.

Supposed Connector in poor contact

Causes Thermistor defective
Outdoor unit PCB defective
Indoor unit PCB defective
Heat exchanger thermistor defective in the case of J3
error (outdoor unit heat exchanger thermistor in the
cooling mode, or indoor unit heat exchanger
thermistor in the heating mode)

Service Diagnosis 167

Troubleshooting Si10-417_A

Trouble-
Be sure to turn off power switch before connect or
shooting Caution disconnect connector, or parts damage may be occurred.

Turn on the power again.

Check No.06
Refer to Error NO
P.272 displayed again on remote Reconnect.
controller?
YES
Connector YES
or thermistor Reconnect.
disconnected?
NO
Check No. 06
Check the thermistor
resistance value.

Normal? NO
Replace defective
one(s) of the following
thermistors.
YES z Radiation fin
thermistor
z Discharge pipe
temperature
thermistor
Check No. 06 z Outdoor unit heat
Check the indoor unit heat exchanger
exchanger thermistor temperature
resistance value in the thermistor
heating mode. z Outdoor air
thermistor

Indoor unit NO Replace the following

heat exchanger thermistor thermistor.
functioning? z Indoor unit heat
exchanger
YES thermistor

Replace the outdoor

unit PCB. (Replace
the indoor unit PCB.)
(R7507)
P4 : Radiation fin thermistor
J3 : Discharge pipe thermistor
J6 : Outdoor heat exchanger thermistor
H9 : Outdoor air thermistor

168 Service Diagnosis

Si10-417_A Troubleshooting

5.2.57 Thermistor or Related Abnormality

(Outdoor Unit)

Remote J6
Controller
Display

Method of This type of error is detected by checking the thermistor

Malfunction input voltage to the microcomputer.
Detection [A thermistor error is detected by checking the
temperature.]

Malfunction The thermistor input is above 4.96 V or below 0.04 V

Decision with the power on.
Conditions Outdoor heat exchanger thermistor: above about 100C
(less than 670)

Supposed Connector in poor contact

Causes Thermistor defective
Indoor unit PCB defective

Service Diagnosis 169

Troubleshooting Si10-417_A

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Turn on the power again.

Check No.06
Refer to
Error NO
P.272 displayed again on remote Reconnect.
controller?
YES
Connector YES
or thermistor Reconnect.
disconnected?
NO
Check No. 06
Check the thermistor
resistance value.

Normal? NO
Replace the outdoor
heat exchanger
thermistor.
YES

Check No. 06
Check the indoor unit heat
exchanger thermistor
resistance value in the
heating mode.

Indoor unit NO
heat exchanger thermistor Replace the indoor
functioning? heat exchanger
thermistor.
YES

Replace the indoor

unit PCB.
(R4743)

J6 : Outdoor heat exchanger thermistor

170 Service Diagnosis

Si10-417_A Troubleshooting

5.2.58 Thermistor or Related Abnormality

(Outdoor Unit)

Remote P4,J3,J6,J8,J9,H9
Controller
Display

Method of This type of error is detected by checking the thermistor

Malfunction input voltage to the microcomputer.
Detection [A thermistor error is detected by checking the
temperature.]

Malfunction The thermistor input is above 4.96~4.98 V or below

Decision 0.02~0.04 V with the power on.
Conditions Error J3 is judged if the discharge pipe thermistor
temperature is smaller than the heat exchanger
thermistor temperature.
In case of J8 or J9, the system is shut down when the
error is detected at all of operating units.

Supposed Connector in poor contact

Causes Thermistor defective
Outdoor unit PCB defective
Indoor unit PCB defective
Heat exchanger thermistor defective in the case of J3
error (outdoor unit heat exchanger thermistor in the
cooling mode, or indoor unit heat exchanger
thermistor in the heating mode)

Service Diagnosis 171

Troubleshooting Si10-417_A

Trouble-
Be sure to turn off power switch before connect or
shooting Caution disconnect connector, or parts damage may be occurred.

Turn on the power again.

Check No.06
Refer to Error NO
P.272 displayed again on remote Reconnect.
controller?
YES
Connector YES
or thermistor Reconnect.
disconnected?
NO
Check No. 06
Check the thermistor
resistance value.

Normal? NO
Replace defective
one(s) of the following
thermistors.
YES z Radiation fin
thermistor
z Discharge pipe
temperature
thermistor
Check No. 06 z Outdoor unit heat
Check the indoor unit heat exchanger
exchanger thermistor temperature
resistance value in the thermistor
heating mode. z Liquid pipe
thermistor
z Gas pipe thermistor
z Outdoor temperature
thermistor

Indoor unit NO Replace the following

heat exchanger thermistor thermistor.
functioning? z Indoor unit heat
exchanger
YES thermistor

Replace the outdoor

unit PCB. (Replace
the indoor unit PCB.)
(R7509)
P4 : Radiation fin thermistor
J3 : Discharge pipe temperature thermistor
J6 : Outdoor unit heat exchanger temperature thermistor
J8 : Liquid pipe temperature thermistor
J9 : Gas pipe temperature thermistor
H9 : Outdoor air temperature thermistor

172 Service Diagnosis

Si10-417_A Troubleshooting

5.2.59 Thermistor or Related Abnormality

(Outdoor Unit)

Remote P4, J3, J6, J8, J9, H9

Controller
Display

Outdoor A5 14 24 31 41 51
Unit LED
Display

Method of This type of error is detected by checking the thermistor

Malfunction input voltage to the microcomputer.
Detection [A thermistor error is detected by checking the
temperature being detected by each thermistor.]

Malfunction When the thermistor input is above 4.96 V or below 0.04

Decision V with the power on, the J3 error is judged if the
Conditions discharge pipe thermistor temperature is smaller than
the heat exchanger thermistor temperature, or the
system is shut down if all the units are judged with the J8
error.

Supposed Connector in poor contact

Causes Thermistor defective
Outdoor unit PCB defective
Indoor unit PCB defective
Heat exchanger thermistor defective in the case of J3
error (outdoor unit heat exchanger thermistor in the
cooling mode, or indoor unit heat exchanger
thermistor in the heating mode)

Service Diagnosis 173

Troubleshooting Si10-417_A

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Turn on the power again.

Check No.06
Refer to
Error NO
P.272 displayed again on remote Reconnect.
controller?
YES
Connector YES
or thermistor Reconnect.
disconnected?
NO
Check No. 06
Check the thermistor
resistance value.

Normal? NO
Replace defective
one(s) of the following
J3 error if discharge pipe
thermistors.
thermistor temperature is YES z Radiation fin
smaller than heat exchanger thermistor
thermistor temperature z Discharge pipe
Cooling: Outdoor unit heat
thermistor
exchanger thermistor z Outdoor unit heat
Heating: Indoor unit heat exchanger
exchanger thermistor thermistor
z Liquid pipe
thermistor
Check No. 06 z Gas pipe thermistor
Check the indoor unit heat z Outdoor temperature
exchanger thermistor thermistor
resistance value in the
heating mode.

Indoor unit NO Replace the following

heat exchanger thermistor thermistor.
functioning? z Indoor unit heat
exchanger
YES thermistor
Replace the outdoor
unit PCB.
(Replace the indoor
unit PCB.)
(R7510)

P4 : Radiation fin thermistor

J3 : Discharge pipe thermistor
J6 : Outdoor unit heat exchanger thermistor
J8 : Liquid pipe thermistor
J9 : Gas pipe thermistor
H9 : Outdoor temperature thermistor

174 Service Diagnosis

Si10-417_A Troubleshooting

5.2.60 Thermistor System Fault

Remote P4, J3, J6, H9

Controller
Display

Outdoor A5 5-
Unit LED
Display

Method of This fault is identified based on the thermistor input

Malfunction voltage to the microcomputer.
Detection A thermistor fault is identified based on the temperature
detected by each thermistor.

Malfunction When power is supplied and the thermistor input is more

Decision than 4.98 V, or when the thermistor input is 0.02 V or
Conditions less for 5 seconds continuously

For J3,
Discharge pipe thermistor < heat exchanger thermistor
is take into consideration to identify the fault.

Supposed Improper connection of connector

Causes Defective thermistor
Defective indoor unit PCB
For J3, defective heat exchanger thermistor
(Cooling: outdoor heat exchanger thermistor, heating:
indoor heat exchanger thermistor)

Service Diagnosis 175

Troubleshooting Si10-417_A

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Turn on the power supply

Check No.06 again

Refer to
P.272 Does the
remote controller display NO
Reconnect properly.
the error code
again?
YES
Check No. 06
Thermistor resistance check

NO Replace the
Is it OK?
thermistor.
YES
Check No. 06
Thermistor resistance check

NO Replace the
Is it OK?
thermistor.
YES
Replace the outdoor
unit PCB.
(R7511)
P4 : Radiation fin thermistor
J3 : Discharge pipe thermistor
J6 : Outdoor heat exchanger thermistor
H9 : Outdoor air thermistor

176 Service Diagnosis

Si10-417_A Troubleshooting

5.2.61 Electrical Box Temperature Rise

Remote L3
Controller
Display

Method of An electrical box temperature rise is detected by

Malfunction checking the radiation fin thermistor with the compressor
Detection off.

Malfunction With the compressor off, the radiation fin temperature is

Decision above 122C. (Reset is made when the temperature
Conditions drops below 113C.)

Supposed Fin temperature rise due to defective outdoor unit fan

Causes Fin temperature rise due to short-circuit
Fin thermistor defective
Connector in poor contact
Outdoor unit PCB defective

Trouble- Be sure to turn off power switch before connect or

Caution disconnect connector, or parts damage may be occurred.
shooting
Turn off the power and turn it WARNING
on again. To cool down the electricals, the
outdoor unit fan gets started when
Check No.06 the radiation fin temperature rises
above 120C and stops itself
Refer to when it drops below 113C.
P.272 Error
YES
again or outdoor unit fan A
activated?

NO
Check No.07
Refer to B
P.273
Check No. 09 Malfunctioning
Check the outdoor unit Replace the fan
fan or related. motor.
Correct the
Check No.09 Functioning connectors and fan
motor leads.
Refer to Replace the outdoor
P.274 unit PCB.
Too dirty
Radiation fin dirty? Clean up the radiation
fin.
Slightly dirty

Check No. 07
Check the installation condition.

Service Diagnosis 177

Troubleshooting Si10-417_A

Check No. 06
Check the thermistor
resistance value.
z Fin thermistor
Check the radiation fin
temperature.

Thermistor
as specified in its NO
Replace the fin
characteristic thermistor.
chart?
YES

NO
Above 122C? Replace the outdoor
unit PCB.

YES
B (R7512)

178 Service Diagnosis

Si10-417_A Troubleshooting

5.2.62 Electrical Box Temperature Rise

Remote L3
Controller
Display

Method of An electrical box temperature rise is detected by

Malfunction checking the radiation fin thermistor with the compressor
Detection off.

Malfunction With the compressor off, the radiation fin temperature is

Decision above 80~95C. Reset is made when the temperature
Conditions drops below 70~80C.

Supposed Fin temperature rise due to defective outdoor unit fan

Causes Fin temperature rise due to short-circuit
Fin thermistor defective
Connector in poor contact
Outdoor unit PCB defective

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
Turn off the power and turn it WARNING
on again. To cool down the electricals, the
Check No.06 outdoor unit fan gets started when
Refer to the radiation fin temperature rises
above 75~95C and stops itself
P.272 when it drops below 70~80C.
Error
again or outdoor unit fan YES
A
activated?
Check No.07
Refer to NO
P.273 B

Check No. 09 Malfunctioning

Check the outdoor unit Replace the fan
Check No.09 fan or related. motor.
Correct the
Refer to Functioning connectors and fan
P.274 motor leads.
Replace the outdoor
unit PCB.
Too dirty
Radiation fin dirty? Clean up the radiation
fin.
Slightly dirty

Check No. 07
Check the installation condition.

Service Diagnosis 179

Troubleshooting Si10-417_A

Check the radiation fin

temperature.

NO
Above 80~95C? Replace the outdoor
unit PCB.
YES
B
(R7513)

180 Service Diagnosis

Si10-417_A Troubleshooting

5.2.63 Electrical Box Temperature Rise

Remote L3
Controller
Display

Outdoor A5 14 24 31 44
Unit LED
Display

Method of An electrical box temperature rise is detected by

Malfunction checking the radiation fin thermistor with the compressor
Detection off.

Malfunction With the compressor off, the radiation fin temperature is

Decision above 75~80C. (Reset is made when the temperature
Conditions drops below 65~75C.)

Supposed Fin temperature rise due to defective outdoor unit fan

Causes Fin temperature rise due to short-circuit
Fin thermistor defective
Connector in poor contact
Outdoor unit PCB defective

Trouble- Be sure to turn off power switch before connect or

Caution disconnect connector, or parts damage may be occurred.
shooting
Turn off the power and turn it WARNING
on again. To cool down the electricals, the
outdoor unit fan gets started when
the radiation fin temperature rises
Check No.06 above 78~80C and stops itself
Refer to when it drops below 70C.
P.272 Error
YES
again or outdoor unit fan A
activated?

NO
Check No.07
B
Refer to
P.273 Check No. 09 Malfunctioning
Check the outdoor unit Replace the fan
fan or related. motor.
Correct the
Check No.09 Functioning connectors and fan
motor leads.
Refer to Replace the outdoor
unit PCB.
P.274 Too dirty
Radiation fin dirty? Clean up the radiation
fin.
Slightly dirty

Check No. 07
Check the installation condition.

Service Diagnosis 181

Troubleshooting Si10-417_A

Check No. 06
Check the thermistor
resistance value.
z Fin thermistor
Check the radiation fin
temperature.

Thermistor
as specified in its NO
Replace the fin
characteristic thermistor.
chart?
YES

NO
Above 80~100C? Replace the outdoor
unit PCB.

YES
B (R7691)

182 Service Diagnosis

Si10-417_A Troubleshooting

5.2.64 Electrical Box Temperature Rise

Remote L3
Controller
Display

Outdoor A5 14 24 31 44 51
Unit LED
Display

Method of An electrical box temperature rise is detected by

Malfunction checking the radiation fin thermistor with the compressor
Detection off.

Malfunction With the compressor off, the radiation fin temperature

Decision is above 100C for over 30 seconds.
Conditions The error is cleared when the temperature drops
below 70C.

Supposed Fin temperature rise due to defective outdoor unit fan

Causes Fin temperature rise due to short-circuit
Fin thermistor defective
Connector in poor contact
Outdoor unit PCB defective

Service Diagnosis 183

Troubleshooting Si10-417_A

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
Turn off the power and turn it WARNING
on again. To cool down the electricals, the
Check No.07 outdoor unit fan gets started when
Refer to the radiation fin temperature rises
above 100C and stops itself
P.273 when it drops below 70~85C.
Error
again or outdoor unit fan YES
A
activated?
Check No.09
Refer to NO

P.274 B

Check No. 09 Malfunctioning

Check the outdoor unit Replace the fan
fan or related. motor.
Correct the
Functioning connectors and fan
motor leads.
Replace the outdoor
unit PCB.
Too dirty
Radiation fin dirty? Clean up the radiation
fin.
Slightly dirty

Check No. 07
Check the installation condition.

Check the radiation fin

temperature.

NO
Above 100C? Replace the outdoor
unit PCB.

YES
B
(R7671)

184 Service Diagnosis

Si10-417_A Troubleshooting

5.2.65 Abnormal Temperature in Electrical Box

Remote L3
Controller
Display

Outdoor A5 5-
Unit LED
Display

Method of Temperature rise in the electrical box is identified based

Malfunction on the temperature of the radiation fin detected by the fin
Detection thermistor with the compressor off.

Malfunction When the temperature of the radiation fin is 122C or

Decision more during the compressor off. (When the temperature
Conditions drops below 113C, fault condition is cleared.)

Supposed Fin temperature rise due to defective outdoor fan

Causes Fin temperature rise due to short circuit
Detection error due to defective fin thermistor
Detection error due to improper connection of
connector
Detection error due to defective outdoor unit PCB

Service Diagnosis 185

Troubleshooting Si10-417_A

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
(Note on resetting power supply)
To reset the unit, power-off status
Check No.06 needs to continue at least for 30
sec.
Refer to Turn off the power and turn it WARNING
P.272 on again. To cool down the electric
components, the outdoor unit fan
gets started when the radiation fin
temperature rises above 120C
and stops when the temperature
Check No.07 falls below 113C.
Refer to
Does the fault YES
P.273 appear again? Does the A
outdoor fan run?
NO
Check No.09 B
Refer to
P.274 Check No. 09 NG
Outdoor fan system Replace the fan
check motor.
Rectify the connector
OK and fan motor lead
wire.
Replace the outdoor
unit PCB.
Too dirty
Radiation fin dirty? Clean up the radiation
fin.
Slightly dirty

Check No. 07
Installation condition check

186 Service Diagnosis

Si10-417_A Troubleshooting

Check No. 06
Thermistor resistance check
z Fin thermistor
Check the radiation fin
temperature.

Does the thermistor NO

meet the specification chart Replace the fin
of thermistor? thermistor.

YES

Does the temperature NO

exceed the temperature to Replace the outdoor
stop operation? unit PCB.
(R7672)
YES
B

Service Diagnosis 187

Troubleshooting Si10-417_A

5.2.66 Electrical Box Temperature Rise

Remote L3
Controller
Display

Method of An electrical box temperature rise is detected by

Malfunction checking the radiation fin thermistor with the compressor
Detection off.

Malfunction With the compressor off, the radiation fin temperature is

Decision above 80C. (Reset is made when the temperature
Conditions drops below 70C.)

Supposed Fin temperature rise due to defective outdoor unit fan

Causes Fin temperature rise due to short-circuit
Fin thermistor defective
Connector in poor contact
Outdoor unit PCB defective

Trouble- Be sure to turn off power switch before connect or

shooting Caution disconnect connector, or parts damage may be occurred.
Turn off the power and turn it WARNING
on again. To cool down the electricals, the
outdoor unit fan gets started when
Check No.06 the radiation fin temperature rises
Refer to above 75~80C and stops itself
when it drops below 70C.
P.272 Error
again or outdoor unit fan YES
A
activated?

Check No.07 NO
Refer to B
P.273
Check No. 09 Malfunctioning
Check the outdoor unit Replace the fan
fan or related. motor.
Correct the
Check No.09 Functioning connectors and fan
Refer to motor leads.
Replace the outdoor
P.274 unit PCB.
Too dirty
Radiation fin dirty? Clean up the radiation
fin.
Slightly dirty

Check No. 07
Check the installation condition.

188 Service Diagnosis

Si10-417_A Troubleshooting

Check No. 06
Check the thermistor
resistance value.
z Fin thermistor
Check the radiation fin
temperature.

Thermistor
as specified in its NO
Replace the fin
characteristic thermistor.
chart?
YES

NO
Above 80C? Replace the outdoor
unit PCB.

YES
B (R7673)

Service Diagnosis 189

Troubleshooting Si10-417_A

5.2.67 Radiation Fin Temperature Rise

Remote L4
Controller
Display

Outdoor A5 11 21 31 44
Unit LED
Display

Method of A radiation fin temperature rise is detected by checking

Malfunction the radiation fin temperature being detected by the fin
Detection thermistor with the compressor on.

Malfunction The radiation fin temperature with the compressor on

Decision is above 85~90C.
Conditions The error is cleared when the temperature drops
below 80~85C.
If a radiation fin temperature rise takes place
repeatedly, the system is shut down.
The error counter resets itself if this or any other error
does not occur during the following 60-minute
compressor running time (total time).

Supposed Fin temperature rise due to defective outdoor unit fan

Causes Fin temperature rise due to short-circuit
Fin thermistor defective
Connector in poor contact
Outdoor unit PCB defective
Silicon grease is not applied properly on the heat
radiation fin after replacing outdoor unit PCB.

190 Service Diagnosis

Si10-417_A Troubleshooting

Trouble- Be sure to turn off power switch before connect or

Caution disconnect connector, or parts damage may be occurred.
shooting
Turn off the power and turn it
on again to get the system
started.
Check No.06
Refer to
P.272 YES
Error displayed again? A

NO
Check No.07
B
Refer to
P.273 Check No. 09 Malfunctioning
Check the outdoor unit Replace the fan
fan or related. motor.
Correct the
Check No.09 Functioning connectors and fan
motor leads.
Refer to Replace the outdoor
P.274 unit PCB.
Too dirty
Radiation fin dirty? Clean up the radiation
fin.
Slightly dirty

Check No. 07
Check the installation condition.

Has PCB been YES

Check if the silicon
replaced? grease applied
properly on the
radiation fin. If not,
Check No. 06 apply it (). (Note 1)
Check the thermistor
resistance value. Silicon grease
z Fin thermistor Part No.: 1172698

Check the radiation fin

temperature.

Thermistor as NO
specified in its characteristic Replace the fin
chart? thermistor.
YES

NO
Above 90C? Check the power
transistor and fin for
looseness. If they are
YES found to be fit tightly,
B replace the PCB or
the power transistor.
(R7675)

Service Diagnosis 191

Troubleshooting Si10-417_A

5.2.68 Radiation Fin Temperature Rise

Remote L4
Controller
Display

Outdoor A5 11 21 31 44 51
Unit LED
Display

Method of A radiation fin temperature rise is detected by checking

Malfunction the radiation fin temperature being detected by the fin
Detection thermistor with the compressor on.

Malfunction The radiation fin temperature with the compressor on

Decision is above 103~105C.
Conditions The error is cleared when the temperature drops
below 95~97C.
If a radiation fin temperature rise takes place 255
times successively, the system is shut down.
The error counter resets itself if this or any other error
does not occur during the following 60-minute
compressor running time (total time).

Supposed Fin temperature rise due to defective outdoor unit fan

Causes Fin temperature rise due to short-circuit
Fin thermistor defective
Connector in poor contact
Outdoor unit PCB defective
Silicon grease is not applied properly on the heat
radiation fin after replacing outdoor unit PCB.

192 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
Turn off the power and turn it on
again to get the system started.
Check No.06
Refer to
P.272
YES
Error displayed again? A
Check No.07
Refer to NO

P.273 B

Check No. 09 Malfunctioning

Check the outdoor unit Replace the fan
Check No.09 fan or related. motor.
Correct the
Refer to Functioning connectors and fan
motor leads.
P.274 Replace the outdoor
unit PCB.
Too dirty
Radiation fin dirty? Clean up the radiation
fin.
Slightly dirty

Check No. 07
Check the installation condition.

Service Diagnosis 193

Troubleshooting Si10-417_A

Has PCB been YES

Check if the silicon
replaced? grease applied
properly on the
NO radiation fin. If not,
apply it (). (Note 1)
Check No. 06
Check the thermistor Silicon grease
resistance value. Part No.: 1172698
z Fin thermistor
Check the radiation fin
temperature.

Thermistor
as specified in its NO
Replace the fin
characteristic thermistor.
chart?
YES

NO
Above 103~105C? Check the power
transistor and fin for
looseness. If they are
YES found to be fit tightly,
replace the PCB or
B the power transistor.
(R7636)

194 Service Diagnosis

Si10-417_A Troubleshooting

5.2.69 Radiation Fin Temperature Rise

Remote L4
Controller
Display

Method of A radiation fin temperature rise is detected by checking

Malfunction the radiation fin thermistor with the compressor on.
Detection

Malfunction If the radiation fin temperature with the compressor on is

Decision above 81~90C,
Conditions If a radiation fin temperature rise takes place 4 times
successively, the system is shut down.
The error counter resets itself if this or any other error
does not occur during the following 60-minute
compressor running time (total time).

Supposed Fin temperature rise due to defective outdoor unit fan

Causes Fin temperature rise due to short-circuit
Fin thermistor defective
Connector in poor contact
Outdoor unit PCB defective
Silicon grease is not applied properly on the heat
radiation fin after replacing outdoor unit PCB.

Trouble- Be sure to turn off power switch before connect or

Caution disconnect connector, or parts damage may be occurred.
shooting
Turn off the power and turn it
on again to get the system
started.
Check No.06
Refer to
P.272 YES
Error displayed again? A

NO
Check No.07
B
Refer to
P.273 Check No. 09 Malfunctioning
Check the outdoor unit Replace the fan
fan or related. motor.
Correct the
Check No.09 Functioning connectors and fan
motor leads.
Refer to Replace the outdoor
P.274 unit PCB.
Too dirty
Radiation fin dirty? Clean up the radiation
fin.
Slightly dirty

Check No. 07
Check the installation condition.

Service Diagnosis 195

Troubleshooting Si10-417_A

Has PCB been YES

Check if the silicon
replaced? grease applied
NO properly on the
radiation fin. If not,
Check No. 06 apply it (). (Note 1)
Check the thermistor
resistance value. Silicon grease
z Fin thermistor Part No.: 1172698

Check the radiation fin

temperature.

Thermistor
as specified in its NO
Replace the fin
characteristic thermistor.
chart?
YES

NO
Above 81C? Check the power
transistor and fin for
looseness. If they are
YES found to be fit tightly,
replace the PCB or
B the power transistor.
(R7674)

196 Service Diagnosis

Si10-417_A Troubleshooting

5.2.70 Radiation Fin Temperature Rise

Remote L4
Controller
Display

Method of A radiation fin temperature rise is detected by checking

Malfunction the radiation fin thermistor with the compressor on.
Detection

Malfunction If the radiation fin temperature with the compressor on is

Decision above 90~105C,
Conditions If a radiation fin temperature rise takes place
repeatedly, the system is shut down.
The error is cleared when the temperature drops
below 85~99C.
The error counter resets itself if this or any other error
does not occur during the following 60-minute
compressor running time (total time).

Supposed Fin temperature rise due to defective outdoor unit fan

Causes Fin temperature rise due to short-circuit
Fin thermistor defective
Connector in poor contact
Outdoor unit PCB defective
Silicon grease is not applied properly on the heat
radiation fin after replacing outdoor unit PCB.

Service Diagnosis 197

Troubleshooting Si10-417_A

Trouble- Be sure to turn off power switch before connect or

Caution disconnect connector, or parts damage may be occurred.
shooting
Turn off the power and turn it
on again to get the system
started.
Check No.06
Refer to
P.272 YES
Error displayed again? A

NO
Check No.07
B
Refer to
P.273 Check No. 09 Malfunctioning
Check the outdoor unit Replace the fan
fan or related. motor.
Correct the
Check No.09 Functioning connectors and fan
motor leads.
Refer to Replace the outdoor
P.274 unit PCB.
Too dirty
Radiation fin dirty? Clean up the radiation
fin.
Slightly dirty

Check No. 07
Check the installation condition.

Has PCB been YES

Check if the silicon
replaced? grease applied
properly on the
radiation fin. If not,
Check No. 06 apply it (). (Note 1)
Check the thermistor
resistance value. Silicon grease
z Fin thermistor Part No.: 1172698

Check the radiation fin

temperature.

Thermistor as NO
specified in its characteristic Replace the fin
chart? thermistor.
YES

NO
Above 90C? Check the power
transistor and fin for
looseness. If they are
YES found to be fit tightly,
B replace the PCB or
the power transistor.
(R7675)

198 Service Diagnosis

Si10-417_A Troubleshooting

5.2.71 Temperature Rise in Radiation Fin

Remote L4
Controller
Display

Outdoor A5 55
Unit LED
Display

Method of Temperature rise in the radiation fin is identified based

Malfunction on the temperature of the radiation fin detected by the fin
Detection thermistor with the compressor on.

Malfunction The compressor stops when the radiation fin

Decision temperature is 86 C or more. (Fault condition is
Conditions cleared when the radiation fin temperature is below
67 C.)
Shut down when the error repeats 255 times
Clear condition : Continuous operation for 60 minutes

Supposed Fin temperature rise due to defective outdoor fan

Causes Fin temperature rise due to short circuit
Detection error due to defective fin thermistor
Detection error due to improper connection of
connector
Detection error due to defective outdoor unit PCB
Silicon grease is not applied properly on the heat
radiation fin after replacing outdoor unit PCB.

Service Diagnosis 199

Troubleshooting Si10-417_A

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
Turn off the power supply and WARNING
turn it on again to get the To cool down the electric
Check No.06 system started. components, the outdoor unit fan
Refer to gets started when the radiation fin
temperature rises above 120C
P.272 and stops when the temperature
falls below 113C.

Does the fault YES

A
Check No.07 appear again?
Refer to NO
P.273
B

Check No. 09 NG
Check No.09 Outdoor fan system Replace fan motor.
check Rectify connector and
Refer to fan motor lead wire.
P.274 OK Replace the outdoor
unit PCB.

Too dirty
Radiation fin dirty? Clean up the radiation
fin.
Slightly dirty

Check No. 07
Installation condition check

200 Service Diagnosis

Si10-417_A Troubleshooting

Check No. 06
Thermistor resistance check
z Fin thermistor
Check the radiation fin
temperature

Does
the thermistor meet NO
the specification chart of Replace the fin
thermistor? thermistor.

YES
Does
the temperature NO
exceed the temperature to Check the power
stop operation? transistor and fin for
looseness. If they are
YES found to be fit tightly,
replace the PCB or
B the power transistor.
(R7657)

Service Diagnosis 201

Troubleshooting Si10-417_A

5.2.72 Radiation Fin Temperature Rise

Remote L4
Controller
Display

Method of A radiation fin temperature rise is detected by checking

Malfunction the radiation fin thermistor with the compressor on.
Detection

Malfunction If the radiation fin temperature with the compressor on is

Decision above 90~93C,
Conditions If a radiation fin temperature rise takes place
repeatedly, the system is shut down.
The error counter resets itself if this or any other error
does not occur during the following 60-minute
compressor running time (total time).

Supposed Fin temperature rise due to defective outdoor unit fan

Causes Fin temperature rise due to short-circuit
Fin thermistor defective
Connector in poor contact
Outdoor unit PCB defective
Silicon grease is not applied properly on the heat
radiation fin after replacing outdoor unit PCB.

202 Service Diagnosis

Si10-417_A Troubleshooting

Trouble- Be sure to turn off power switch before connect or

Caution disconnect connector, or parts damage may be occurred.
shooting (Precaution before turning on
the power again)
Make sure the power has been
off for at least 30 seconds.
Check No.06 Turn off the power and turn it WARNING
Refer to on again to get the system To cool down the electricals, the
started.
P.272 outdoor unit fan gets started when
the radiation fin temperature rises
above 75C even when the air
conditioning is not operated and
stops itself when it drops below
Check No.07 70C.
Refer to YES
Error displayed again? A
P.273
NO
B
Check No.09
Refer to Check No. 09 Malfunctioning
P.274 Check the outdoor unit Replace the fan
fan or related. motor.
Correct the
Functioning connectors and fan
motor leads.
Replace the outdoor
Too dirty unit PCB.
Radiation fin dirty? Clean up the radiation
fin.
Slightly dirty

Check No. 07
Check the installation
condition.

Service Diagnosis 203

Troubleshooting Si10-417_A

Has PCB been YES

Check if the silicon
replaced? grease applied
NO properly on the
radiation fin. If not,
Check No. 06 apply it (). (Note 1)
Check the thermistor
resistance value. Silicon grease
z Fin thermistor Part No.: 1172698

Check the radiation fin

temperature.

Thermistor as NO
specified in its characteristic Replace the fin
chart? thermistor.

YES
NO
Above 90C? Check the power
transistor and fin for
YES looseness. If they are
found to be fit tightly,
B replace the PCB or
the power transistor.
(R7523)

204 Service Diagnosis

Si10-417_A Troubleshooting

5.2.73 Output Overcurrent Detection

Remote L5
Controller
Display

Method of An output overcurrent is detected by checking the

Malfunction current that flows in the inverter DC section.
Detection

Malfunction A position signal error occurs while the compressor is

Decision running.
Conditions A speed error occurs while the compressor is running.
An output overcurrent input is fed from the output
overcurrent detection circuit to the microcomputer.
The system is shut down if the error occurs
repeatedly.
Clearing condition: Continuous run for about 5~11
minutes (normal)

Supposed Overcurrent due to defective power transistor

Causes Overcurrent due to wrong internal wiring
Overcurrent due to abnormal supply voltage
Overcurrent due to defective PCB
Error detection due to defective PCB
Overcurrent due to closed stop valve
Overcurrent due to compressor failure
Overcurrent due to poor installation condition

Service Diagnosis 205

Troubleshooting Si10-417_A

Trouble-
Be sure to turn off power switch before connect or
shooting Caution disconnect connector, or parts damage may be occurred.
An output overcurrent may result from wrong internal wiring. If the
wires have been disconnected and reconnected for part
replacement, for example, and the system is interrupted by an
output overcurrent, take the following procedure.
Check No.07
Refer to
NO
P.273 Stop valve fully open? Fully open the stop
valve.
YES
Turn off the power and turn it
on again to get the system
Check No.08 started. See if the same error
occurs.
Refer to
P.274
NO
Error again? A

YES
Check No.13-1 Turn off the power and
disconnect the harnesses U, V
Refer to and W.
P.278

Check with the inverter

checker ().

YES
Any LED off? Correct the power
supply or replace the
SPM (or PM1).
NO (Replace the outdoor
2A unit PCB.)

206 Service Diagnosis

Si10-417_A Troubleshooting

Monitor the supply voltage,

discharge and suction
pressures, and other factors
for a long term.
Possible causes
z Instantaneous supply
voltage drop Keep on using as it is
z Compressor motor (monitor).
overloaded
z Contact-induced electrical Check the electricals'
short-circuit connectors and other
fittings.

Inverter checker
Part No.: 1225477
2A

Check No. 13-1

Check the power transistor.

NO
Normal? Replace the SPM or
(PM1).
YES (Replace the outdoor
unit PCB.)
Turn off the power, and
reconnect the harnesses. Turn
on the power again and get
restarted.

Check the supply voltage.

NO
Voltage as rated? Correct the power
supply.
YES

Short-circuit or
breakage between YES
Replace the
compressor's coil compressor.
phases?

NO
Check No. 08
Check the discharge pressure.

Check No. 07
Check the installation condition.
(R7692)

Service Diagnosis 207

Troubleshooting Si10-417_A

5.2.74 Output Overcurrent Detection

Remote L5
Controller
Display

Outdoor A5 11 21 34 41 51
Unit LED
Display

Method of An output overcurrent is detected by checking the

Malfunction current that flows in the inverter DC section.
Detection

Malfunction A position signal error occurs while the compressor is

Decision running.
Conditions A speed error occurs while the compressor is running.
An output overcurrent input is fed from the output
overcurrent detection circuit to the microcomputer.
The system is shut down if the error occurs 16 times.
Clearing condition: Continuous run for about 5
minutes (normal)

Supposed Overcurrent due to defective power transistor

Causes Overcurrent due to wrong internal wiring
Overcurrent due to abnormal supply voltage
Overcurrent due to defective PCB
Error detection due to defective PCB
Overcurrent due to closed stop valve
Overcurrent due to compressor failure
Overcurrent due to poor installation condition

208 Service Diagnosis

Si10-417_A Troubleshooting

Trouble- Be sure to turn off power switch before connect or

shooting Caution disconnect connector, or parts damage may be occurred.
An output overcurrent may result from wrong internal wiring. If the
wires have been disconnected and reconnected for part
replacement, for example, and the system is interrupted by an
output overcurrent, take the following procedure.
Check No.07
Refer to
NO
P.273 Stop valve fully open? Fully open the stop
valve.
YES
Turn off the power and turn it
on again to get the system
Check No.08 started. See if the same error
occurs.
Refer to
P.274
NO
Error again? A

YES
Check No.13-1 Turn off the power and
disconnect the harnesses U, V
Refer to and W.
P.278

Check with the inverter

checker ().

YES
Any LED off? Correct the power
supply or replace the
NO SPM (or PM1).
(Replace the outdoor
2A unit PCB.)

Service Diagnosis 209

Troubleshooting Si10-417_A

Monitor the supply voltage,

discharge and suction
pressures, and other factors
for a long term.
Possible causes
z Instantaneous supply
voltage drop
z Compressor motor Keep on using as it is
overloaded (monitor).
z Contact-induced electrical Check the electricals'
short-circuit connectors and other
fittings.
Inverter checker
Part No.: 1225477

2A

Check No. 13-1

Check the power transistor.

NO
Normal? Replace the SPM (or
PM1).
YES (Replace the outdoor
unit PCB.)
Turn off the power, and
reconnect the harnesses. Turn
on the power again and get
restarted.

Check the supply voltage.

NO
Voltage as rated? Correct the power
supply.
YES

Short-circuit or
breakage between YES
Replace the
compressor's coil compressor.
phases?

NO
Check No. 08
Check the discharge pressure.

Check No. 07
Check the installation condition.
(R7693)

210 Service Diagnosis

Si10-417_A Troubleshooting

5.2.75 Output Overcurrent

Remote L5
Controller
Display

Outdoor A5 55
Unit LED
Display

Method of An output overcurrent is detected by checking the

Malfunction current that flows in the inverter DC section.
Detection

Malfunction A position signal error occurs while the compressor is

Decision running.
Conditions A speed error occurs while the compressor is running.
The unit shuts down when the signal of output
overcurrent is sent 8 times from the output
overcurrent detection circuit to the microcomputer.
Clear condition: The unit continuously runs for about
11 minutes (without fault)

Supposed Overcurrent due to defective power transistor

Causes Overcurrent due to wrong internal wiring
Overcurrent due to abnormal supply voltage
Overcurrent due to defective PCB
Detection error due to defective PCB
Overcurrent due to closed stop valve
Overcurrent due to defective compressor
Overcurrent due to poor installation condition
Defective indoor four way valve

Service Diagnosis 211

Troubleshooting Si10-417_A

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
Output overcurrent may caused by improper wiring inside the unit.
If the unit stops due to output overcurrent after connecting or
disconnecting wires to replace part, check wiring for proper
Check No.07 connection.
Refer to
P.273 NO
Is the stop valve Open the stop valve
fully opened? fully.
YES
Check No.08 Check that the fault condition
appears whenever turning on
Refer to the power supply again after
turning it off.
P.274
NO
Repeated? B

Check No.13-2 YES

Refer to Turn off the power supply, and
P.279 disconnect U, V, and W
harnesses

Check No. 17
Check the inverter by the Inverter checker
inverter checker Part No.: 1225477
Check No.17
Refer to
P.285 Is there any LED YES
Rectify the power
turned off? supply or replace the
NO outdoor unit PCB.

Check No. 13-2

Check the power transistor

NO
Is it OK? Replace the outdoor
unit PCB.
YES
A

212 Service Diagnosis

Si10-417_A Troubleshooting

Turn off the power supply,

replace the harnesses, and
restart the compressor after
turning on the power supply
again.

Check the supply voltage

NO
Rated voltage? Rectify the power
supply.
YES

Short-circuit
or breakage between YES
Replace the
compressor's coil compressor.
phases?
NO
Check No. 08
Discharge pressure check

Check No. 07
Installation condition check

Monitor the supply voltage,

discharge and suction pressures,
B and other factors for a long term.
Possible causes
Momentary supply voltage drop Keep on using as it is.
Compressor motor overloaded } (monitoring)
Short circuit Check connectors
and other fittings of
electric components .
(R7527)

Service Diagnosis 213

Troubleshooting Si10-417_A

5.3 System
5.3.1 Refrigerant shortage

Remote U0
Controller
Display

Method of Refrigerant shortage detection I:

Malfunction Refrigerant shortage is detected by checking the input
Detection current value and the compressor running frequency. If
the refrigerant is short, the input current is smaller than
the normal value.

Refrigerant shortage detection II:

Refrigerant shortage is detected by checking the
discharge pipe temperature and the opening of the
electronic expansion valve. If the refrigerant is short, the
discharge pipe temperature tends to rise.

Refrigerant shortage detection III:

Refrigerant shortage is detected by checking the
difference between inhale and exhale temperature.

Malfunction Refrigerant shortage detection I:

Decision The following conditions continue for 7 minutes.
Conditions Input current input voltage 640 / 256 output
frequency
Output frequency > 55 (Hz)

Refrigerant shortage detection II:

The following conditions continue for 80 seconds.
Target opening of the electronic expansion valve
480 (pulse)
Discharge pipe temperature > 255 / 256 target
discharge pipe temperature +30 (C)

214 Service Diagnosis

Si10-417_A Troubleshooting

Refrigerant shortage detection III:

When the difference of the temperature is smaller than
, it is regarded as refrigerant shortage.

room temperature indoor heat exchanger 4.0C

temperature
Cooling
outdoor heat exchanger temperature outdoor 4.0C
temperature
indoor heat exchanger temperature room 3.0C
temperature
Heating
outdoor temperature outdoor heat exchanger 3.0C
temperature

If a refrigerant shortage error takes place 4 times

straight, the system is shut down. The error counter
resets itself if this or any other error does not occur
during the following 60-minute compressor running time
(total time).

Supposed Refrigerant shortage (refrigerant leakage)

Causes Poor compression performance of compressor
Discharge pipe thermistor disconnected, or indoor unit
or outdoor unit heat exchanger thermistor
disconnected, room or outdoor air temperature
thermistor disconnected
Stop valve closed
Electronic expansion valve defective

Service Diagnosis 215

Troubleshooting Si10-417_A

Trouble-
Be sure to turn off power switch before connect or
shooting Caution disconnect connector, or parts damage may be occurred.

Any thermistor YES

disconnected? Reconnect in position.
Check No.04-1 * Discharge pipe
Refer to thermistor
NO * Indoor / outdoor
P.264 unit heat
exchanger
thermistor
* Room temperature
thermistor
* Outdoor air
Check No.06 thermistor
Refer to
YES
P.272 Stop valve closed? Open the stop valve.

NO
Check for refrigerant leakage.

Oil
oozing at relay pipe YES
Repair the pipe flare
connections? or replace the square
NO union.

Oil oozing at YES

internal piping? A

NO

Check No. 04-1

Electronic expansion valve
functioning? NO
YES

Replace the electronic

expansion valve.
Malfunctioning
Check the CT. CT in trouble (refer to
H8).
Functioning
Change for a specified amount
of fresh refrigerant.

YES
Refrigerant shortage B
error again?
NO

Procedure complete

216 Service Diagnosis

Si10-417_A Troubleshooting

YES Check the power

Compressor vibrating
too much? transistor harness for
looseness. Correct it
as required. Also
replace cracked pipe if
any.
NO
Check the pipes for
improper contact.
Correct as required.
Also replace cracked
pipe if any.

Malfunctioning
Check No. 06 Replace the room
Check the thermistors. temperature or
outdoor air thermistor,
or the indoor unit or
outdoor unit heat
exchanger thermistor.
Functioning
(1) Replace the PCB.
(2) Replace the
compressor.
(R7677)

Service Diagnosis 217

Troubleshooting Si10-417_A

5.3.2 Refrigerant Shortage

Remote U0
Controller
Display

Method of Refrigerant shortage detection I : Refrigerant shortage

Malfunction is detected by checking the CT-detected input current
Detection value and the compressor running frequency.
Refrigerant shortage detection II : Refrigerant
shortage is detected by checking the difference between
indoor unit heat exchanger temperature and room
temperature as well as the difference between outdoor
unit heat exchanger temperature and room temperature.

Malfunction Refrigerant shortage detection I :

Decision Input current < 1120 / 256 (A/Hz) x Compressor running
Conditions frequency Voltage - 80
However, when the status of running frequency > 65
(Hz) is kept on for a certain time.
Note : The values are different from model to model.

Refrigerant shortage detection II :

If a refrigerant shortage error takes place 4 times
successively, the system is shut down. The error counter
resets itself if this or any other error does not occur
during the following 60-minute compressor running time
(total time).

Supposed Refrigerant shortage (refrigerant leakage)

Causes Poor compression performance of compressor
Discharge pipe thermistor disconnected, or indoor unit
or outdoor unit heat exchanger thermistor
disconnected, room or outside air temperature
thermistor disconnected
Stop valve closed
Electronic expansion valve defective

218 Service Diagnosis

Si10-417_A Troubleshooting

Trouble- Be sure to turn off power switch before connect or

shooting Caution disconnect connector, or parts damage may be occurred.

Any thermistor YES

disconnected? Reconnect in position.
* Discharge pipe
Check No.04-1 thermistor
* Indoor / outdoor
Refer to unit heat
P.264 exchanger
thermistor
* Room
temperature
thermistor
* Outdoor air
Check No.06 thermistor
NO
Refer to
YES
P.272 Stop valve closed? Open the stop valve.

NO
Check for refrigerant leakage.

Oil
oozing at relay pipe YES
Repair the pipe flare
connections? or replace the square
union.
NO
Oil oozing YES
at internal piping? A

NO
Check No. 04-1
Electronic expansion valve
functioning? NO
YES

Replace the electronic

expansion valve.
Malfunctioning
Check the CT. CT in trouble (refer to
H8).
Functioning
Change for a specified
amount of fresh refrigerant.

YES
Refrigerant shortage B
error again?
NO

Procedure complete

Service Diagnosis 219

Troubleshooting Si10-417_A

YES Check the power

Compressor vibrating
too much? transistor harness for
looseness. Correct it
as required. Also
replace cracked pipe if
any.
NO
Check the pipes for
improper contact.
Correct as required.
Also replace cracked
pipe if any.

Malfunctioning
Check No. 06 Replace the room
Check the thermistors. temperature or
outdoor air thermistor,
or the indoor unit or
outdoor unit heat
exchanger thermistor.
Functioning
(1) Replace the PCB.
(2) Replace the
compressor.
(R7678)

220 Service Diagnosis

Si10-417_A Troubleshooting

5.3.3 Refrigerant Shortage

Remote U0
Controller
Display

Outdoor A5 11 21 34 44
Unit LED
Display

Method of Refrigerant shortage detection I:

Malfunction Refrigerant shortage is detected by checking the input
Detection current value and the compressor running frequency. If
the refrigerant is short, the input current is smaller than
the normal value.

Refrigerant shortage detection II:

Refrigerant shortage is detected by checking the
discharge pipe temperature and the opening of the
electronic expansion valve. If the refrigerant is short, the
discharge pipe temperature tends to rise.

Malfunction Refrigerant shortage detection I (typical value):

Decision The following conditions continue for 7 minutes.
Conditions Input current input voltage 1756 / 256 output
frequency + 50 (W)
Output frequency > 55 (Hz)

Refrigerant shortage detection II:

The following conditions continue for 80 seconds.
Target opening of the electronic expansion valve
450 (pulse)
Cooling: discharge pipe temperature > 255 / 256
target discharge pipe temperature +20 (C)
Heating: discharge pipe temperature > 255 / 256
target discharge pipe temperature +40 (C)

If a refrigerant shortage error takes place 4 times

straight, the system is shut down. The error counter
resets itself if this or any other error does not occur
during the following 60-minute compressor running time
(total time).

Service Diagnosis 221

Troubleshooting Si10-417_A

Supposed Refrigerant shortage (refrigerant leakage)

Causes Poor compression performance of compressor
Discharge pipe thermistor disconnected, or indoor unit
or outdoor unit heat exchanger thermistor
disconnected, room or outside air temperature
thermistor disconnected
Stop valve closed
Electronic expansion valve defective

222 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
Be sure to turn off power switch before connect or
shooting Caution disconnect connector, or parts damage may be occurred.

Any thermistor YES

disconnected? Reconnect in position.
* Discharge pipe
Check No.04-2 thermistor
* Indoor / outdoor
Refer to unit heat
P.265 exchanger
thermistor
* Room
temperature
thermistor
* Outdoor air
Check No.06 thermistor
NO
Refer to
P.272 YES
Stop valve closed? Open the stop valve.

NO
Check for refrigerant leakage.

Oil
oozing at relay pipe YES
Repair the pipe flare
connections? or replace the square
union.
NO
Oil oozing YES
at internal piping? A

NO

Check No. 04-2

Electronic expansion valve
functioning? NO
YES
Replace the electronic
expansion valve.
Malfunctioning
Check the CT. CT in trouble (refer to
H8).
Functioning
Change for a specified
amount of fresh refrigerant.

YES
Refrigerant shortage B
error again?
NO

Procedure complete

Service Diagnosis 223

Troubleshooting Si10-417_A

YES Check the power

Compressor vibrating
too much? transistor harness for
looseness. Correct it
as required. Also
replace cracked pipe if
any.
NO
Check the pipes for
improper contact.
Correct as required.
Also replace cracked
pipe if any.

Malfunctioning
Check No. 06 Replace the room
Check the thermistors. temperature or
outdoor air thermistor,
or the indoor unit or
outdoor unit heat
exchanger thermistor.
Functioning
(1) Replace the PCB.
(2) Replace the
compressor.
(R7679)

224 Service Diagnosis

Si10-417_A Troubleshooting

5.3.4 Refrigerant Shortage

Remote U0
Controller
Display

Outdoor A5 11 21 34 44
Unit LED
Display

Method of Refrigerant shortage detection I :

Malfunction Refrigerant shortage is detected by checking the CT-
Detection detected input current value and the compressor running
frequency.

Refrigerant shortage detection II :

Refrigerant shortage is detected by checking the
difference between indoor unit heat exchanger
temperature and room temperature as well as the
difference between outdoor unit heat exchanger
temperature and room temperature.

Malfunction Refrigerant shortage detection I :

Decision Input current < 8.78 / 256 (A/Hz) x Compressor running
Conditions frequency + 0.25
However, when the status of running frequency > 55
(Hz) is kept on for a certain time.
Note : The values are different from model to model.

Refrigerant shortage detection II :

If a refrigerant shortage error takes place 4 times
straight, the system is shut down. The error counter
resets itself if this or any other error does not occur
during the following 60-minute compressor running time
(total time).

Supposed Refrigerant shortage (refrigerant leakage)

Causes Poor compression performance of compressor
Discharge pipe thermistor disconnected, or indoor unit
or outdoor unit heat exchanger thermistor
disconnected, room or outside air temperature
thermistor disconnected
Stop valve closed
Electronic expansion valve defective

Service Diagnosis 225

Troubleshooting Si10-417_A

Trouble-
Be sure to turn off power switch before connect or
shooting Caution disconnect connector, or parts damage may be occurred.

Any thermistor YES

disconnected? Reconnect in position.
* Discharge pipe
Check No.04-2 thermistor
* Indoor / outdoor
Refer to unit heat
P.265 exchanger
thermistor
* Room
temperature
thermistor
* Outdoor air
Check No.06 thermistor
NO
Refer to
P.272 YES
Stop valve closed? Open the stop valve.

NO
Check for refrigerant leakage.

Oil
oozing at relay pipe YES
Repair the pipe flare
connections? or replace the square
union.
NO
Oil oozing YES
at internal piping? A

NO

Check No. 04-2

Electronic expansion valve
functioning? NO
YES
Replace the electronic
expansion valve.
Malfunctioning
Check the CT. CT in trouble (refer to
H8).
Functioning
Change for a specified
amount of fresh refrigerant.

YES
Refrigerant shortage B
error again?
NO

Procedure complete

226 Service Diagnosis

Si10-417_A Troubleshooting

YES Check the power

Compressor vibrating
too much? transistor harness for
looseness. Correct it
as required. Also
replace cracked pipe if
any.
NO
Check the pipes for
improper contact.
Correct as required.
Also replace cracked
pipe if any.

Malfunctioning
Check No. 06 Replace the room
Check the thermistors. temperature or
outdoor air thermistor,
or the indoor unit or
outdoor unit heat
exchanger thermistor.
Functioning
(1) Replace the PCB.
(2) Replace the
compressor.
(R7679)

Service Diagnosis 227

Troubleshooting Si10-417_A

5.3.5 Refrigerant Shortage

Remote U0
Controller
Display

Outdoor A5 55(-)
Unit LED
Display

Method of Refrigerant shortage detection I:

Malfunction Refrigerant shortage is detected by checking the input
Detection current value and the compressor running frequency. If
the refrigerant is short, the input current is smaller than
the normal value.

Refrigerant shortage detection III:

Refrigerant shortage is detected by checking the
difference between ambient temperature and heat
exchanger temperature. If the refrigerant is short, the
difference is smaller than the normal value.

Malfunction Refrigerant shortage detection I:

Decision The following conditions continue for 7 minutes.
Conditions Input current input voltage 2800 / 256 output
frequency 350 (W)
Output frequency > 54 (Hz)

Refrigerant shortage detection III:

When the difference of the temperature is smaller than
, it is regarded as refrigerant shortage.

room temperature - indoor heat exchanger 4.0C

temperature
Cooling
outdoor heat exchanger temperature - outdoor 4.0C
temperature
indoor heat exchanger temperature - room 4.0C
temperature
Heating
outdoor temperature - outdoor heat exchanger 4.0C
temperature

If a refrigerant shortage error takes place 4 times

straight, the system is shut down. The error counter
resets itself if this or any other error does not occur
during the following 60-minute compressor running time
(total time).

228 Service Diagnosis

Si10-417_A Troubleshooting

Supposed Refrigerant shortage (refrigerant leakage)

Causes Refrigerant heat exchanger drift
Poor compression performance of compressor
Closed stop valve
Defective electronic expansion valve
Defective solenoid valve for dehumidifying

Service Diagnosis 229

Troubleshooting Si10-417_A

Trouble- Be sure to turn off power switch before connect or

shooting Caution disconnect connector, or parts damage may be occurred.

Any thermistor YES

disconnected? Reconnect in position.
* Discharge pipe
Check No.04-1 thermistor
* Indoor / outdoor
Refer to unit heat
P.264 exchanger
thermistor
* Room
temperature
thermistor
* Outdoor air
Check No.06 thermistor
NO
Refer to
P.272 YES
Stop valve closed? Open the stop valve.

NO
Check for refrigerant leakage.

Oil
oozing at relay pipe YES
Repair the pipe flare
connections? or replace the square
union.
NO
Oil oozing YES
at internal piping? A

NO
Check No. 04-1
Electronic expansion valve
functioning? NO
YES

Replace the electronic

expansion valve.
Malfunctioning
Check the CT. CT in trouble (refer to
H8).
Functioning
Change for a specified
amount of fresh refrigerant.

YES
Refrigerant shortage B
error again?
NO

Procedure complete

230 Service Diagnosis

Si10-417_A Troubleshooting

YES Check the power

Compressor vibrating
too much? transistor harness for
looseness. Correct it
as required. Also
replace cracked pipe if
any.
NO
Check the pipes for
improper contact.
Correct as required.
Also replace cracked
pipe if any.

Check No. 06 NG
Thermistor check Replace the defective
thermistor. (room
temperature, outdoor
OK air, indoor or outdoor
heat exchanger
Replace the outdoor unit PCB thermistor)

Is refrigerant shortage YES

Replace the
fault repeated? compressor.
NO

Procedure complete.
(R7680)

Service Diagnosis 231

Troubleshooting Si10-417_A

5.3.6 Refrigerant Shortage

Remote U0
Controller
Display

Outdoor A5 11 21 34 44 51
Unit LED
Display

Method of Refrigerant shortage detection I:

Malfunction Refrigerant shortage is detected by checking the input
Detection current value and the compressor running frequency. If
the refrigerant is short, the input current is smaller than
the normal value.

Refrigerant shortage detection II:

Refrigerant shortage is detected by checking the
discharge pipe temperature and the opening of the
electronic expansion valve. If the refrigerant is short, the
discharge pipe temperature tends to rise.

Malfunction Refrigerant shortage detection I :

Decision The following conditions continue for 7 minutes.
Conditions Input current 0.01~0.035 output frequency + 0.3~2
(A)
Output frequency > 40 (Hz)

Refrigerant shortage detection II:

The following conditions continue for 80 seconds.
Target opening of the electronic expansion valve
450 (pulse)
Cooling: discharge pipe temperature > 255 / 256
target discharge pipe temperature +20 (C)
Heating: discharge pipe temperature > 255 / 256
target discharge pipe temperature +40 (C)

If a refrigerant shortage error takes place 4 times

straight, the system is shut down. The error counter
resets itself if this or any other error does not occur
during the following 60-minute compressor running time
(total time).

232 Service Diagnosis

Si10-417_A Troubleshooting

Supposed Refrigerant shortage (refrigerant leakage)

Causes Poor compression performance of compressor
Discharge pipe thermistor disconnected, or indoor unit
or outdoor unit heat exchanger thermistor
disconnected, room or outside air temperature
thermistor disconnected
Stop valve closed
Electronic expansion valve defective

Service Diagnosis 233

Troubleshooting Si10-417_A

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Any thermistor YES

disconnected? Reconnect in position.
Check No.04-2 * Discharge pipe
thermistor
Refer to * Indoor / outdoor
P.265 unit heat
exchanger
thermistor
* Room
temperature
thermistor
Check No.06 * Outdoor air
thermistor
Refer to NO
P.272 YES
Stop valve closed? Open the stop valve.

NO
Check for refrigerant leakage.

Oil
oozing at relay pipe YES
Repair the pipe flare
connections? or replace the square
union.
NO
Oil oozing YES
at internal piping? A

NO
Check No. 04-2
Electronic expansion valve
functioning? NO
YES

Replace the electronic

Change for a specified expansion valve.
amount of fresh refrigerant.

YES
Refrigerant shortage B
error again?
NO

Procedure complete

234 Service Diagnosis

Si10-417_A Troubleshooting

YES Check the power

Compressor vibrating
too much? transistor harness for
looseness. Correct it
as required. Also
replace cracked pipe if
any.
NO
Check the pipes for
improper contact.
Correct as required.
Also replace cracked
pipe if any.

Check No. 06 Malfunctioning Replace the room

Check the thermistors. temperature or
outdoor air thermistor,
Functioning or the indoor unit or
outdoor unit heat
exchanger thermistor.
(1) Replace the PCB.
(2) Replace the
compressor.
(R7681)

Service Diagnosis 235

Troubleshooting Si10-417_A

5.3.7 Refrigerant Shortage

Remote U0
Controller
Display

Method of Refrigerant shortage detection I :

Malfunction Refrigerant shortage is detected by checking the power
Detection consumption value and the compressor running
frequency.

Malfunction Refrigerant shortage detection I :

Decision Power consumption < 4578 / 256 (W/Hz) Compressor
Conditions running frequency 638 (W)
However, when the status of running frequency > 48
(Hz) is kept on for a certain time.

If a refrigerant shortage error takes place 4 times

successively, the system is shut down. The error counter
resets itself if this or any other error does not occur
during the following 60-minute compressor running time
(total time).

Supposed Refrigerant shortage (refrigerant leakage)

Causes Poor compression performance of compressor
Stop valve closed
Electronic expansion valve defective

236 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Any thermistor YES

disconnected? Reconnect in position.
Check No.04-2 * Discharge pipe
thermistor
Refer to * Indoor / outdoor
P.265 unit heat
exchanger
thermistor
* Room
temperature
thermistor
Check No.06 * Outdoor air
Refer to thermistor
NO
P.272
YES
Stop valve closed? Open the stop valve.

NO
Check for refrigerant leakage.

Oil
oozing at relay pipe YES
Repair the pipe flare
connections? or replace the square
union.
NO
Oil oozing YES
at internal piping? A

NO
Check No. 04-2
Electronic expansion valve
functioning? NO
YES

Replace the electronic

Change for a specified expansion valve.
amount of fresh refrigerant.

YES
Refrigerant shortage B
error again?
NO

Procedure complete

Service Diagnosis 237

Troubleshooting Si10-417_A

YES Check the power

Compressor vibrating
too much? transistor harness for
looseness. Correct it
as required. Also
replace cracked pipe if
any.
NO
Check the pipes for
improper contact.
Correct as required.
Also replace cracked
pipe if any.

Check No. 06 Malfunctioning Replace the room

Check the thermistors. temperature or
outdoor air thermistor,
Functioning or the indoor unit or
outdoor unit heat
exchanger thermistor.
(1) Replace the PCB.
(2) Replace the
compressor.
(R7681)

238 Service Diagnosis

Si10-417_A Troubleshooting

5.3.8 Refrigerant Shortage

Remote U0
Controller
Display

Method of Refrigerant shortage detection I :

Malfunction Refrigerant shortage is detected by checking the power
Detection consumption value and the compressor running
frequency.

Refrigerant shortage detection II :

Refrigerant shortage is detected by checking the
difference between indoor unit heat exchanger
temperature and room temperature as well as the
difference between outdoor unit heat exchanger
temperature and room temperature.

Malfunction Refrigerant shortage detection I :

Decision Power consumption < 1862 / 256 (A/Hz) Compressor
Conditions running frequency + (-18)
However, when the status of running frequency > 61
(Hz) is kept on for a certain time.
Note : The values are different from model to model.

Refrigerant shortage detection II :

When the condition of the following 1-3 continued for a
certain time.
1. During discharge pipe temperature control
2. Discharge pipe temp. > (255 / 256) target discharge
pipe temp. +20
3. Electronic expansion valve opening (the biggest value
among operating units) 450

If a refrigerant shortage error takes place 4 times

successively, the system is shut down. The error counter
resets itself if this or any other error does not occur
during the following 60-minute compressor running time
(total time).

Supposed Refrigerant shortage (refrigerant leakage)

Causes Poor compression performance of compressor
Discharge pipe thermistor disconnected, or indoor unit
or outdoor unit heat exchanger thermistor
disconnected, room or outdoor air temperature
thermistor disconnected
Stop valve closed
Electronic expansion valve defective
Service Diagnosis 239
Troubleshooting Si10-417_A

Trouble-
Be sure to turn off power switch before connect or
shooting Caution disconnect connector, or parts damage may be occurred.

Any thermistor YES

disconnected? Reconnect in position.
* Discharge pipe
Check No.04-2 thermistor
* Indoor / outdoor
Refer to unit heat
P.265 exchanger
thermistor
* Room
temperature
thermistor
* Outdoor air
Check No.06 thermistor
NO
Refer to
P.272 YES
Stop valve closed? Open the stop valve.

NO
Check for refrigerant leakage.

Oil
oozing at relay pipe YES
Repair the pipe flare
connections? or replace the square
union.
NO
Oil oozing YES
at internal piping? A

NO

Check No. 04-2

Electronic expansion valve
functioning? NO
YES
Replace the electronic
expansion valve.
Malfunctioning
Check the CT. CT in trouble (refer to
H8).
Functioning
Change for a specified
amount of fresh refrigerant.

YES
Refrigerant shortage B
error again?
NO

Procedure complete

240 Service Diagnosis

Si10-417_A Troubleshooting

YES Check the power

Compressor vibrating
too much? transistor harness for
looseness. Correct it
as required. Also
replace cracked pipe if
any.
NO
Check the pipes for
improper contact.
Correct as required.
Also replace cracked
pipe if any.

Malfunctioning
Check No. 06 Replace the room
Check the thermistors. temperature or
outdoor air thermistor,
or the indoor unit or
outdoor unit heat
exchanger thermistor.
Functioning
(1) Replace the PCB.
(2) Replace the
compressor.
(R7679)

Service Diagnosis 241

Troubleshooting Si10-417_A

5.3.9 Low-voltage Detection or Over-voltage

Detection

Remote U2
Controller
Display

Method of An abnormal voltage rise or drop is detected by checking

Malfunction the specified over-voltage detection circuit or DC voltage
Detection detection circuit.

Malfunction An over-voltage signal is fed from the over-voltage

Decision detection circuit to the microcomputer (The voltage is
Conditions over 400V) or the voltage being detected by the DC
voltage detection circuit is judged to be below 150V
for 0.1 second.
The system is shut down if the error occurs
repeatedly.
Clearing condition: Continuous run for about 10 ~ 60
minutes (normal)

Supposed Supply voltage not as specified

Causes Over-voltage detection circuit defective
PAM control part(s) defective
Short circuit inside the fan motor winding

242 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Check the supply voltage.

Supply voltage as NO
Correct the power
specified? supply.
YES

Rotate fan by hand.

Does fan rotate NO

Replace fan motor
smoothly? and outdoor unit PCB.
YES

Turn on YES
the power again. System A
restarted?
NO

Repeat a
couple of times. Replace the outdoor
unit PCB.

(Precaution before turning on the power again)

Make sure the power has been off for
at least 30 seconds.
Disturbance factors
Noise Power supply distortion Check for such factors
for a long term.
Try to get restarted
a couple of times.
(R7532)

Service Diagnosis 243

Troubleshooting Si10-417_A

5.3.10 Low-voltage Detection or Over-voltage

Detection

Remote U2
Controller
Display

Method of An abnormal voltage rise or drop is detected by checking

Malfunction the over-voltage detection circuit or DC voltage detection
Detection circuit.

Malfunction An over-voltage signal is fed from the over-voltage

Decision detection circuit to the microcomputer, or the voltage
Conditions being detected by the DC voltage detection circuit is
judged to be below 150 V for 0.1 second.
The system is shut down if the error occurs 16 times.
Clearing condition: Continuous run for about 60
minutes (normal)

Supposed Supply voltage not as specified

Causes Over-voltage detector or DC voltage detection circuit
defective
PAM control part(s) defective

244 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Check the supply voltage.

Supply voltage as NO
Correct the power
specified? supply.
YES

Rotate fan by hand.

Does fan rotate NO

Replace fan motor
smoothly? and outdoor unit PCB.
YES

Turn on YES
the power again. System A
restarted?
NO

Repeat a
couple of times. Replace the outdoor
unit PCB.

(Precaution before turning on the power again)

Make sure the power has been off for
at least 30 seconds.
Disturbance factors
Noise Power supply distortion Check for such factors
for a long term.
Try to get restarted
a couple of times.
(R7532)

Service Diagnosis 245

Troubleshooting Si10-417_A

5.3.11 Low-voltage Detection

Remote U2
Controller
Display

Outdoor A5 14 21 31 44 51
Unit LED
Display

Method of An abnormal voltage drop is detected by checking the

Malfunction DC voltage detection circuit.
Detection

Malfunction The voltage being detected by the DC voltage

Decision detection circuit is judged to be below 150 V for 0.1
Conditions second.
The system is shut down if the error occurs 16 times.
Clearing condition: Continuous run for about 60
minutes (normal)

Supposed Supply voltage not as specified

Causes DC voltage detection circuit defective
PAM control part(s) defective
Short circuit inside the fan motor winding

246 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Check the supply voltage.

Supply voltage as NO
Correct the power
specified? supply.
YES
Rotate fan by hand.

Does fan rotate NO

Replace fan motor
smoothly? and outdoor unit PCB.
YES

Turn on the YES

power again. System A
restarted?
NO

Repeat a
couple of times. Replace the PM1 or
SPM.
(Replace the outdoor
unit PCB.)
A

(Precaution before turning on the power again)

Make sure the power has been off for
at least 30 seconds.
Disturbance factors Check for such factors
Noise Power supply distortion for a long term.
Try to get restarted a
couple of times.

(R7683)

Service Diagnosis 247

Troubleshooting Si10-417_A

5.3.12 Low-voltage Detection / Over-voltage

Detection

Remote U2
Controller
Display

Outdoor A5 55(-)
Unit LED
Display

Method of Detect an abnormal rise or drop of voltage by the over-

Malfunction voltage detection circuit or DC voltage detection circuit.
Detection

Malfunction When an over-voltage signal is sent to the

Decision microcomputer from the over-voltage detection circuit,
Conditions or the voltage detected by DC voltage detection circuit
is less than 150 V and that voltage continues for about
0.1 seconds.
The unit shuts down if the fault conditions occurs 255
times.
Fault counter is reset when the unit continuously runs
for 60 minutes without fault.

Supposed Abnormal supply voltage, momentary power failure

Causes Defective over-voltage detector or defective DC
voltage detection circuit
Failure in PAM controlled parts
Short circuit inside the fan motor winding.

248 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Check the supply voltage.

Supply voltage as NO
Correct the power
specified? supply.
YES
Rotate fan by hand.

Does fan rotate NO

Replace fan motor
smoothly? and outdoor unit PCB.
YES

Turn on the YES

power again. System A
restarted?
NO

Repeat a
couple of times. Replace the outdoor
unit PCB.
A

(Precaution before turning on the power again)

Make sure the power has been off for
at least 30 seconds.
Disturbance factors Check for such factors
Noise Power supply for a long term.
distortion Try to get restarted a
couple of times.

(R7536)

Service Diagnosis 249

Troubleshooting Si10-417_A

5.3.13 Outdoor Unit PCB Abnormality or Signal

Transmission Circuit Abnormality

Remote U4
Controller
Display

Outdoor A5 5-
Unit LED
Display

Method of 1. Detect within the program of the microcomputer that

Malfunction the program is in good running order.
Detection 2. When indoor-outdoor unit signal transmission can not
be performed for more than 15 seconds.
3. Detection of the presence or absence of zero-cross
signal.

Malfunction 1. When the program of the microcomputer is in bad

Decision running order.
Conditions 2. When indoor-outdoor unit signal transmission can not
be performed for more than 15 seconds.
3. When zero-cross signal can not be detected for more
than 10 seconds.

Supposed Display disabled due to power supply fault

Causes Communication circuit fault in outdoor unit PCB
Out of control of microcomputer caused by external
factors
z Noise
z Momentary voltage drop
z Momentary power loss
Defective outdoor unit PCB
Defective thermal fuse in outdoor terminal board

250 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.
Check indoor unit also, because a
communication circuit fault may be caused
by the problem related to the indoor unit.

Check supply voltage

NO
Rated voltage? Rectify the power
supply.
YES
Check varistor on the outdoor
unit PCB

YES
Is it damaged? Replace varistor.
NO
Check fuse on the outdoor
unit PCB

Does it have NO
Replace fuse.
continuity?
YES
Check thermal fuse on the
terminal board

Does it have NO
A
continuity?
YES
Check +5V and GND on
the outdoor unit PCB

Power on again
Wait more than 10 sec.
NO
5 V0.5 V Replace outdoor unit
PCB.
YES
Continued to the next page

Service Diagnosis 251

Troubleshooting Si10-417_A

Trouble-
shooting Continued
from the

previous
page NO
Does LED A A
turn off?
Check No.10 YES
Refer to Check No. 10
P.276 Power supply waveform
check

YES
Disturbance? Investigate the cause
of disturbance and
NO take remedial action.
Turn off the power supply.
Disconnect No. 3 terminal and
turn on the power supply
again.

Does LED A NO
flashing more than Replace outdoor unit
10 times? PCB.
YES
Check

( )
Check relay wire between wrong
indoor unit and outdoor unit. wiring,
insulation
among
wiring,
insulation
to ground
NO
Is it OK? Reconnect relay wire.
YES
Replace indoor unit
PCB.

252 Service Diagnosis

Si10-417_A Troubleshooting

Check terminal board

connecting wire for proper
connection

YES
Firmly connected? Replace thermal fuse
on the terminal board.
NO
Reconnect properly.
Replace terminal
board.
Replace thermal fuse
on the terminal board.
(R7538)

Check grounding

NO
Grounded? Carry out grounding
work.
YES
The cause seems to
be an external factor
other than failure of
the outdoor unit PCB.
Investigate source of
noise and take
measures.
(R7539)

Service Diagnosis 253

Troubleshooting Si10-417_A

5.3.14 Outdoor Unit PCB Abnormality or Signal

Transmission Circuit Abnormality

Remote U4
Controller
Display

Method of The data received from the outdoor unit in indoor unit-
Malfunction outdoor unit signal transmission is checked whether it is
Detection normal.

Malfunction When the data sent from the outdoor unit cannot be
Decision received normally, or when the content of the data is
Conditions abnormal.
If the indoor unit cannot communicate with the outdoor
unit for 15 seconds, the system is shut down.

Supposed Faulty outdoor unit PCB.

Causes Faulty indoor unit PCB.
Indoor unit-outdoor unit signal transmission error due
to wiring error.
Indoor unit-outdoor unit signal transmission error due
to breaking of wire in the connection wires between
the indoor and outdoor units (the transmission wire).

254 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Check the indoor unit-outdoor

unit connection wires.

Is there any YES

Correct the indoor
wiring error? unit-outdoor unit
NO connection wires.

Fully insulated? Not enough

ex. between wirings, Replace the
earth. connection wirings.
Fine

The connection Yes

wiring length over Carry out the wiring
30m? work within the
regulation.
No (less than 30m)
Check the outdoor unit's
LED A.

NO
Is LED A flashing? Replace the outdoor
unit PCB.
YES
Disconnect the No.3 terminal.

Check the voltage of the

indoor unit-outdoor unit
connection wires between
N0.2 and No.3 (Touch the
No.2 terminal with (-) in DC
range)

Is the voltage Yes

Replace the indoor
30~50V? unit PCB.
NO
Replace the outdoor
unit PCB.

(R3046)

Service Diagnosis 255

Troubleshooting Si10-417_A

5.3.15 Signal Transmission Error on Outdoor Unit

PCB

Remote U7
Controller
Display

Outdoor A5 55(-)
Unit LED
Display

Method of Communication error between microcomputer mounted

Malfunction on the main body and inverter.
Detection

Malfunction When the data sent from the microcomputer of the

Decision inverter can not be received 15 times successively or
Conditions for 15 seconds, the unit shuts down.
Fault counter is reset when the data from the
microcomputer of the inverter can be successfully
received.

Supposed Defective outdoor unit PCB

Causes Disconnection or breakage of harness between PCBs

256 Service Diagnosis

Si10-417_A Troubleshooting

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Check flashing
interval of LED 5

Is it 0.5 sec.? YES (0.5 sec. interval)

(same as LED A)

NO
(0.2 sec.
interval)
Check voltage
between +5V and
GND

NO
5 V0.5 V Replace outdoor unit
PCB.
YES

Power on again

Is the fault YES

Replace outdoor unit
repeated? PCB.
NO
The cause seems to
be an external factor
other than failure of
the outdoor unit PCB.
Monitor in long term.
(R6018)

Service Diagnosis 257

Troubleshooting Si10-417_A

5.3.16 Signal Transmission Error (on Outdoor Unit

PCB)

Remote U7
Controller
Display

Outdoor A5 1 1 2 4 3 4 44 51
Unit LED
Display

Method of Communication error between microcomputer mounted

Malfunction on the main PCB and PM1.
Detection

Malfunction When the data sent from the PM1 can not be received
Decision successively for 9 seconds.
Conditions The abnormality is determined if the above fault
conditions occurs once.
Fault counter is reset when the data from the PM1 can
be successfully received.

Supposed Defective outdoor unit PCB

Causes

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Turn the power off and turn it

on again.

YES
Error again? Replace the outdoor
unit PCB.
NO
The cause can be an
external factor other
than the malfunction.
Monitor in long term.
(R5152)

258 Service Diagnosis

Si10-417_A Troubleshooting

5.3.17 Anti-icing Function in Other Rooms /

Unspecified Voltage (between Indoor and
Outdoor Units)

Remote UA, UH
Controller
Display

Method of A wrong connection is detected by checking the

Malfunction combination of indoor and outdoor units on the
Detection microcomputer.

Malfunction Operation halt due to the anti-icing function in other

Decision rooms
Conditions Operation halt due to unspecified voltage between
indoor and outdoor units

Supposed Operation halt due to the anti-icing function in other

Causes rooms
Wrong connections at the indoor unit
PCB wrongly connected

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Error-displaying NO
air-conditioner The anti-icing function
running? is activated in other
rooms. Refer to A5.
YES

Supply voltage NO
as specified? Correct.

YES

Check the model number.

NO
Normal? Reconnect.

YES
Check the combination of all
the models being connected.
(R3045)

Service Diagnosis 259

Troubleshooting Si10-417_A

5.3.18 Anti-icing Function in Other Rooms /

Unspecified Voltage (between Indoor and
Outdoor Units)

Remote UA, UH
Controller
Display

Outdoor A5 11 21 31 41 51
Unit LED
Display

Method of A wrong connection is detected by checking the

Malfunction combination of indoor and outdoor units on the
Detection microcomputer.

Malfunction Operation halt due to the anti-icing function in other

Decision rooms
Conditions Operation halt due to unspecified internal and/or
external voltages
Operation halt due to mismatching of indoor and
outdoor units

Supposed Operation halt due to the anti-icing function in other

Causes rooms
Wrong connections at the indoor unit
PCB wrongly connected

Trouble-
shooting Be sure to turn off power switch before connect or
Caution disconnect connector, or parts damage may be occurred.

Error-displaying NO
air-conditioner The freeze protection
running? function is activated in
other rooms. Refer to
YES A5.

Supply voltage NO
Correct.
as specified?

YES

Check the model name.

NO
Normal? Reconnect.

YES
Check the combination of all
the models being connected.
(R3066)

260 Service Diagnosis

Si10-417_A Troubleshooting

5.4 Check
5.4.1 Fan Motor Connector Output Check

Check 1. Check connector connection.

No.01 2. Check motor power supply voltage output
(pins 4-7 and 4-8).
3. Check motor control voltage (pins 4-3).
4. Check rotation command voltage output (pins 4-2).
5. Check rotation pulse input (pins 4-1).
S1
7 Motor power supply voltage
6 Unused
5 Unused
4 P.0V (reference potential)
3 Motor control voltage (15 VDC)
2 Rotation command voltage (1~ 6 VDC)
1 Rotation pulse input
(R3199)
<In case of Floor Standing Type>
Upper fan connector
7 Motor power supply voltage
6 Unused
5 Unused
4 P.0V (reference potential)
3 Motor control voltage (15 VDC)
2 Rotation command voltage (1~ 5 VDC)
1 Rotation pulse input

Lower fan connector

8 Motor power supply voltage
7 Unused
6 Unused
5 Unused
4 P.0V (reference potential)
3 Motor control voltage (15 VDC)
2 Rotation command voltage (1 to 5 VDC)
1 Rotation pulse input

(R1224)

Service Diagnosis 261

Troubleshooting Si10-417_A

Check <Control PCB (A1P)>

No.01-2 1. Check for proper connection.
2. Check that the supply voltage applied to the motor is
output (pins 4-7).
3. Check that the motor control voltage is output
(pins 4-3).
Check that the rpm command voltage is output
(pins 4-2).
S1
7 Motor supply voltage
6 unused
5 unused
4 P.0V(Reference electric potential)
3 Motor control voltage (DC15V)
2 RPM command voltage (DC1~6.2V)
1 RPM command pulse input
(R4023)

262 Service Diagnosis

Si10-417_A Troubleshooting

Check 1. Check connector connection.

No.02 2. Check motor control voltage output (pins 2-1).
S202
5 Motor power supply voltage
4 Unused
3 Unused
2 P.0V (reference potential)
1 Motor control power supply

(R1073)

5.4.2 Limit Switch Continuity Check

Check Remove the front grille. The limit switch is located at the
No.03 left side of the drain pan assembly. Check the continuity
of the switch connection.

Upward
Tester

Limit switch

Forward

Shutter status Open Closed

Continuity Continuity No continuity

(Q0363)

The shutter can be opened and closed with hand.

Keep the shutter open and closed all the way for
each continuity check steps.

Service Diagnosis 263

Troubleshooting Si10-417_A

5.4.3 Electronic Expansion Valve Check

Check Conduct the followings to check the electronic expansion

No.04-1 valve (EV).
1. Check to see if the EV connector is correctly inserted
in the PCB. Compare the EV unit and the connector
number.
2. Turn the power off and back on again, and check to
see if all the EVs generate latching sound.
3. If any of the EVs does not generate latching noise in
the above step 2, disconnect that connector and
check the continuity using a tester.
Check the continuity between pins 1, 3 and 6, and
between pins 2, 4 and 5. If there is no continuity
between the pins, the EV coil is faulty.
Harness 6P

5-2
5-4
6P Connector Check
6-1
6-3
1 2 3 4 5 6
(R1082)

4. If no EV generates latching sound in the above step 2,

the outdoor unit PCB is faulty.
5. If the continuity is confirmed in the above step 3,
mount a good coil (which generated latching sound) in
the EV unit that did not generate latching sound, and
check to see if that EV generates latching sound.
If latching sound is generated, the outdoor unit PCB
is faulty.
If latching sound is not generated, the EV unit is
faulty.

Note: Please note that the latching sound varies depending on

the valve type.

264 Service Diagnosis

Si10-417_A Troubleshooting

Check Conduct the followings to check the electronic expansion

No.04-2 valve (EV).
1. Check to see if the EV connector is correctly inserted
in the PCB. Compare the EV unit and the connector
number.
2. Turn the power off and back on again, and check to
see if all the EVs generate latching sound.
3. If any of the EVs does not generate latching noise in
the above step 2, disconnect that connector and
check the continuity using a tester.
Check the continuity between pins 1, 3 and 6, and
between pins 2, 4 and 5. If there is no continuity
between the pins, the EV coil is faulty.
4. If no EV generates latching sound in the above step 2,
the outdoor unit PCB is faulty.
5. If the continuity is confirmed in the above step 2,
mount a good coil (which generated latching sound) in
the EV unit that did not generate latching sound, and
check to see if that EV generates latching sound.
If latching sound is generated, the outdoor unit PCB
is faulty.
If latching sound is not generated, the EV unit is
faulty.

Note: Please note that the latching sound varies depending on

the valve type.

Service Diagnosis 265

Troubleshooting Si10-417_A

Valve Body Condition Check Method / Measure

(Symptom)
(1) Valve body catches Reset power supply and
at fully opened or half conduct
by unit.
cooling operation unit
opened position.
(Symptom) Check the liquid pipe
temperature of no-
Cooling: operation unit.
Water leakage at the
no-operation unit
Flow noise of Is it almost
refrigerant in the no- same as the outside NO
air temperature?
operation unit
Operation halt due to
icing protection YES
Replace the EVn of the room.
Heating: (R1431)
The unit does not
heat
Refrigerant flow rate
varies by unit
(Discharge air
temperatures are
different by room)
Peak cut
(2) Valve body catches Reset power supply and
at complete close conduct cooling operation unit
position. by unit.
(Symptom) Check the low pressure
Cooling:
The only unit having
problem does not cool
the room . Does the
When the only faulty pressure become into NO
vacuum zone?
unit is in operation, the
unit makes pump
down. YES
(The low pressure of Replace the EVn of the room.
the unit becomes (R1432)
vacuum)
IT is activated.
Abnormal discharge
pipe temperature
Heating:
Refrigerant shortage
due to liquid refrigerant
stagnation inside
the faulty indoor unit
(Only for heat pump
model)
The unit does not
heat the room.
IT is activated.
Abnormal discharge
pipe temperature

266 Service Diagnosis

Si10-417_A Troubleshooting

Valve Body Condition Check Method / Measure

(Symptom)
(3) Valve does not Check the number of rotation
open fully. of shaft if it is 5 and half from
(Symptom) full open to complete close
The unit does not using manual coil for
cool nor heat (only for electronic expansion valve.
heat pump model.) When the number of rotation
IT is actuated. of shaft is less than the above
Abnormal discharge value, the valve may catch
pipe temperature anywhere of the body.

Service Diagnosis 267

Troubleshooting Si10-417_A

5.4.4 Four Way Valve Performance Check

Check
No.05-1 Turn off the power and turn it
on again.

Four way valve coil

Start the heating-mode run. Cooling / dry : No continuity
Heating : Continuity

S80 voltage
at DC 180-220 V with NO
Replace the outdoor
compressor on? unit PCB.
(Fig. 1)
YES
Disconnect the four way valve
coil from the connector and
check the continuity.

Four way valve NO

coil resistance at Replace the four way
1500? valve coil.
YES
Replace the four way
(Fig. 1) valve.
Voltage at S80

DC180-220V

Compressor
ON Time
(R2856)

268 Service Diagnosis

Si10-417_A Troubleshooting

Check
No.05-2 Turn off the power and turn it
on again.

Four way valve coil

Start the heating-mode run. Cooling / dry : No continuity
Heating : Continuity

S80 voltage
at DC 180-220 V with NO
Replace the outdoor
compressor on? unit PCB.
(Fig. 1)
YES
Disconnect the four way valve
coil from the connector and
check the continuity.

Four way valve NO

coil resistance at Replace the four way
3k0.5k? valve coil.
YES
Replace the four way
(Fig. 1) valve.
Voltage at S80

DC180-220V

Compressor
ON Time
(R3047)

Service Diagnosis 269

Troubleshooting Si10-417_A

Check
No.05-3 Turn off the power and turn it
on again.

Four way valve coil

Start the heating-mode run. Cooling / dry : No continuity
Heating : Continuity

S80 voltage
at DC 220-240 V with NO
Replace the outdoor
compressor on? unit PCB.
(Fig. 1)
YES
Disconnect the four way valve
coil from the connector and
check the continuity.

Four way
valve coil resistance at NO Replace the four way
3k0.5k (or valve coil.
1500 )?
YES
Replace the four way
(Fig. 1) valve.
Voltage at S80

DC220-240V

Compressor
ON Time
(R7541)

270 Service Diagnosis

Si10-417_A Troubleshooting

Check
No.05-4 < Caution on resetting the power supply >
Be sure to wait for 30 sec. or more after turning off the power
supply.
Turn off the power and turn it
on again.

S80 voltage NO
at DC 0 V with outdoor Replace the outdoor
unit on? unit PCB.

YES
Four way valve coil
Start the heating-mode run. Cooling / dry : No continuity
Heating : Continuity

S80 voltage
at DC 130-230 V for 3 sec.
after compressor starts, and then at NO
Replace the outdoor
about DC 12~15 V after that? unit PCB.
(Fig. 1)

YES
Disconnect the four way valve
coil from the connector and
check the continuity.

Four way valve NO

coil resistance at Replace the four way
300 ~ 600? valve coil.
YES
Replace the four way
valve.
(Fig. 1)
Voltage at S80

3 sec.
DC180-280V

DC12~15V

Compressor
ON Time
(R6025)

Service Diagnosis 271

Troubleshooting Si10-417_A

5.4.5 Thermistor Resistance Check

Check Remove the connectors of the thermistors on the PCB,

No.06 and measure the resistance of each thermistor using
tester.
The relationship between normal temperature and
resistance is shown in the graph and the table below.

Thermistor R25C=20k B=3950

Temperature (C)
-20 211.0 (k)
-15 150
-10 116.5
-5 88
0 67.2
5 51.9
10 40
15 31.8
20 25
25 20
30 16
35 13
40 10.6
45 8.7
50 7.2

For the models in which

the thermistor is directly
mounted on the PCB.
Tester RTH1
Resistance range

Tester
(R3460)

272 Service Diagnosis

Si10-417_A Troubleshooting

5.4.6 Installation Condition Check

Check
No.07
Installation condition check

Check
the allowable Abnormal
dimensions of the air suction Change the position of
and discharge the air discharge grille
area. or the installation
location.
Normal
Does
the discharged
air from other outdoor YES
unit cause an increase of Change the position of
the suction air the air discharge grille
temperature? or the installation
location.
NO
YES
Is the heat exchanger Clean the heat
very dirty? exchanger.
NO
Is the
airflow blocked by YES
obstacles or winds blowing Change the
in the opposite installation location or
direction? direction.
NO
Check the outside air
temperature
(temperature of air
taken in by the outdoor
unit). (The outside air
temperature shall be
43~46C or lower.)
(R7542)

Service Diagnosis 273

Troubleshooting Si10-417_A

5.4.7 Discharge Pressure Check

Check
No.08
Discharge pressure check

NO
High Replace the
compressor.
YES
NO
Is the stop valve open? Open the stop valve.

YES
Is the connection NO
pipe deformed? Replace the pipe
installed at the site.
YES
Are Dirty
the heat exchanger and Clean.
air filter dirty?
Not Dirty
Replace the
compressor.
(R7543)

5.4.8 Outdoor Unit Fan System Check

Check With DC Motor

No.09
Check the outdoor unit fan
system.

NO
Outdoor unit fan running? A

YES
Outdoor unit fan system
functioning.

Fan motor YES

lead wire connector Reconnect.
disconnected?

NO

Go to Check No. 15-123.

(R7544)

274 Service Diagnosis

Si10-417_A Troubleshooting

With AC Motor
Check the outdoor fan
system.

Check the Abnormal

Does the NO fan motor lead wire
outdoor fan rotate? connector for secure Repair.
connection.

YES Normal

Does Are the

the outdoor unit fan YES resistance at connector YES
start just after the power leads ? 1. red - black, Replace the
is turned on? 2. white - fan motor.
black
NO NO

Continuity
Check the fan
capacitor for Replace the
continuity. fan motor.

No continuity
Replace the
outdoor unit
PCB.

The outdoor
fan system
is normal.
(R2670)

Service Diagnosis 275

Troubleshooting Si10-417_A

5.4.9 Power Supply Waveforms Check

Check Measure the power supply waveform between pins 1

No.10 and 3 on the terminal board, and check the waveform
disturbance.
Check to see if the power supply waveform is a sine
wave (Fig.1).
Check to see if there is waveform disturbance near
the zero cross (sections circled in Fig.2)
[Fig.1] [Fig.2]

5.4.10 Inverter Units Refrigerant System Check

Check
No.11-1 Refrigerant system check

Is
the discharge YES
thermistor disconnected Correct the problem.
from the holder?

NO

Is any moisture YES

found in sight glass. Conduct vacuum
Conduct the drying.
check after
operating the
NO equipment for
Check for refrigerant leakage. a sufficient
See the section on refrigerant length of time.
shortage detection.
YES
Replace the
refrigerant.

(R1445)

276 Service Diagnosis

Si10-417_A Troubleshooting

Check
No.11-2
Refrigerant system check

Is
the discharge YES
thermistor disconnected Correct the problem.
from the holder?

NO

Is the temperature YES

of the four way valve suction pipe Four way valve
abnormally high? defective.
Replace the four way
NO valve.
Is any YES
moisture found in Conduct vacuum
sight glass? Conduct the drying.
check after
NO operating the
Check for refrigerant leakage. equipment for
See the section on refrigerant a sufficient
shortage detection. length of time.

Replace the
refrigerant.
(R3050)

Check
No.11-3 Refrigerant system Models with discharge
check (blockage, pipe thermistor
refrigerant leakage,
refrigerant shortage
are to be checked)

Is the
discharge pipe YES
thermistor disconnected Rectify.
from the holder?

NO

Is the
temperature of YES
suction pipe of four way Four way valve
valve extremely operation fault,
high? replace it.
NO
Is
any moisture Moisture
found in by Conduct vacuum
SPORLAN? Check after operating drying.
enough time.
No moisture
Refrigerant leakage
check
Refer to the refrigerant
shortage detection

Replace the
refrigerant.
(R6022)

Service Diagnosis 277

Troubleshooting Si10-417_A

5.4.11 Capacitor Voltage Check

Check Checking the capacitor voltage

No.12 z With the circuit breaker still on, measure the voltage at
the power transistor (+) and (-) terminals. Set the
multi-tester to DC and VOLTAGE RANGE before
measurement. Be careful never to touch any live
parts.
* Since capacitor (+) and (-) are connected to power
transistor (+) and (-), capacitor voltage can be
measured at the power transistor (+) and (-) terminals.

5.4.12 Power Transistor Check

Check Checking the power transistor

No.13-1 z Never touch any live parts for at least 10 minutes after
turning off the circuit breaker.
z If you cannot avoid to touch a live part, make sure that
the power transistor's supply voltage is below 50 V
using the tester.
z For the UVW, make measurements at the FASTON
terminal on the board or the relay connector.

Tester's Power Power

negative transistor UVW transistor UVW
terminal (+) ()
Tester's Power Power
positive UVW transistor UVW transistor
terminal (+) ()
Normal Several k to several M
resistance
Abnormal 0 or
resistance

278 Service Diagnosis

Si10-417_A Troubleshooting

Check Measure the resistance between pins at both ends of

No.13-2 DB1.
If the resistance is or less than 1 k, the main circuit
short.
() terminal of the
tester (in case of (~) (+) (~) ()
digital, (+) terminal)
(+) terminal of the
tester (in case of (+) (~) () (~)
digital, () terminal)
several k several k
Resistance in OK ~ ~
several M several M
Resistance in NG 0 or 0 0 0 or

Service Diagnosis 279

Troubleshooting Si10-417_A

5.4.13 Main Circuit Electrolytic Capacitor Check

Check Checking the main circuit electrolytic capacitor

No.14 z Never touch any live parts for at least 10 minutes after
turning off the circuit breaker.
z If unavoidably necessary to touch a live part, make
sure there is no DC voltage using the tester.
z Check the continuity with the tester. Reverse the pins
and make sure there is continuity.

280 Service Diagnosis

Si10-417_A Troubleshooting

5.4.14 Turning Speed Pulse Input on the Outdoor

Unit PCB Check

Check <Propeller fan motor>

No.15-1 Make sure the voltage of 27030V is being applied.
(1) Stop the operation first and then the power, and
disconnect the connector S70.
(2) Make sure there is about DC 270 V between pins 4
and 7.
(3) With the system and the power still off, reconnect the
connector S70.
(4) Make a turn of the fan motor with a hand, and make
sure the pulse (0-15 V) appears twice at pins 1 and 4.

If the fuse is blown out, the outdoor-unit fan may also be

in trouble. Check the fan too.
If the voltage in Step (2) is not applied, it means the PCB
is defective. Replace the PCB.
If the pulse in Step (4) is not available, it means the Hall
IC is defective. Replace the DC fan motor.If there are
both the voltage (2) and the pulse (4), replace the PCB.
PCB
S70
1 Turning speed pulse input (0-15 V)
2
3 15V
4
5
6
7 DC270V

(R7044)

Propeller fan motor : S70

Service Diagnosis 281

Troubleshooting Si10-417_A

Check <Propeller fan motor>

No.15-2 Make sure the voltage of 32030V is being applied.
(1) Stop the operation first and then the power off, and
disconnect the connector S70.
(2) Make sure there is about DC 320 V between pins 4
and 7.
(3) With the system and the power still off, reconnect the
connector S70.
(4) Make a turn of the fan motor with a hand, and make
sure the pulse (0-15 V) appears twice at pins 1 and 4.

If the fuse for fan motor protection is blown out, the

outdoor-unit fan may also be in trouble. Check the fan
too.
If the voltage in Step (2) is not applied, it means the PCB
is defective. Replace the PCB.
If the pulse in Step (4) is not available, it means the Hall
IC is defective. Replace the DC fan motor.If there are
both the voltage (2) and the pulse (4), replace the PCB.

PCB
S70
1 Turning speed pulse input (0-15 V)
2
3 15V
4
5
6
7 DC320V

(R7694)

Propeller fan motor : S70

282 Service Diagnosis

Si10-417_A Troubleshooting

Check <Propeller fan motor>

No.15-3 Make sure the voltage of 290~380V is being applied.
(1) Stop the operation first and then the power off, and
disconnect the connector S70.
(2) Make sure there is about DC 280 V between pins 4
and 7.
(3) With the system and the power still off, reconnect the
connector S70.
(4) Make a turn of the fan motor with a hand, and make
sure the pulse (0-15 V) appears twice at pins 1 and 4.

If the fuse is blown out, the outdoor-unit fan may also be

in trouble. Check the fan too.
If the voltage in Step (2) is not applied, it means the PCB
is defective. Replace the PCB.
If the pulse in Step (4) is not available, it means the Hall
IC is defective. Replace the DC fan motor.
If there are both the voltage (2) and the pulse (4),
replace the PCB.
PCB
S70
1 Fan motor power supply voltage (310~340V)
2
3
4 P.0V (reference of electric potential)
5 Fan motor control voltage (DC15V)
6 Turning speed control voltage (DC1~6.5V)
7 Turning speed pulse input

(R7695)
Propeller fan motor : S70

Service Diagnosis 283

Troubleshooting Si10-417_A

5.4.15 Hall IC Check

Check 1. Check the connector connection.

No.16 2. With the power ON, operation OFF, and the connector
connected, check the following.
Output voltage of about 5 V between pins 1 and 3.
Generation of 3 pulses between pins 2 and 3 when
the fan motor is operating.

Failure of (1) faulty PCB Replace the PCB.

Failure of (2) faulty hall IC Replace the fan motor.
Both (1) and (2) result Replace the PCB.

284 Service Diagnosis

Si10-417_A Troubleshooting

5.4.16 Inverter Checker Check

Check 1. Characteristics
No.17 If abnormal stop occurs due to compressor startup
failure or overcurrent output when using inverter unit, it is
difficult to judge whether it is caused by the compressor
failure or other failure (control PCB, power transistor,
etc.). The inverter analyzer makes it possible to judge
the cause of trouble easily and securely. (Connect this
analyzer as a quasi-compressor instead of compressor
and check the output of inverter)
2. Operation Method
1) Be sure to turn the power off.
2) Install the Inverter analyzer instead of a compressor.
Note: Make sure the charged voltage of the built-in
smoothing electrolytic capacitor drops to 10 VDC or
below before carrying out the service work.

(1)Remove the FASTON (2)Connect the FASTON

terminals from the terminal terminals to the terminals
block of the compressor. of the Inverter analyzer.

Compressor
Inverter analyzer

Be careful not to touch the

terminals (U,V,W)each other.
Otherwise, high voltage is applied.
(R5160)

Service Diagnosis 285

Troubleshooting Si10-417_A

Reference
If the connector terminal of compressor is not a FASTON
terminal (difficult to remove the wire on the terminal), it is
possible to connect a wire available on site to the unit
from output side of PCB. (Do not connect it to the
compressor at the same time, otherwise it may result in
incorrect detection.)

3) Turn the power on and operate the air conditioner.

3. Diagnosis method (Diagnosis can be made

according to 6 LEDs lighting status as follows:)

(1) When all LEDs are lit uniformly, Compressor

malfunction (to be replaced)
(2) When some of LEDs are not lit (LEDs are not lit or go
off, etc.):
Check the individual power transistor. (Refer to
check No.15)
When the power transistor and control PCB are
integrated :
Replace the control PCB.
When the power transistor can be checked
individually :
Check the resistance value. (Refer to check No.15)
If NG : The power transistor may have a failure.
(Replace the power transistor).
If the power transistor is normal, check if there is any
solder cracking on filter PCB.
If any solder cracking is found: Replace the filter
PCB (or repair the soldered section).
If filter PCB is normal: Replace the control PCB.

286 Service Diagnosis

Si10-417_A Troubleshooting

5.4.17 Rotating Pulse Input on Outdoor Unit PCB

Check

Check < For outdoor fan motor or humidifying fan motor>

No.18 Outdoor fan motor
Make sure that the voltage of 270 30 V is applied.
1. Set operation OFF and power OFF. Remove the
connector S70.
2. Check that the voltage between the pins 4-7 is 270
VDC.
3. Check that the control voltage between the pins 3-4 is
15 VDC.
4. Check that the rotation command voltage between the
pins 2-4 is 5 VDC.
5. Keep operation OFF and power OFF. Connect the
connector S70.
6. Check whether 2 pulses (0 - 15 V) are output at the
pins 1-4 when the fan motor is rotated 1 turn by hand.
PCB
S70
1 Actual rotating pulse output (0-15V)
2 Rotation command pulse input (0-15V)
3 15V
4
5
6
7 DC270V
(R10759)

Humidifying fan motor

Make sure that the voltage of 270 30 V is applied.
1. Set operation OFF and power OFF. Remove the
connector S72.
2. Check that the voltage between the pins 5-8 is 270
VDC.
3. Check that the control voltage between the pins 4-5 is
15 VDC.
4. Check that the rotation command voltage between the
pins 3-5 is 5 VDC.
5. Keep operation OFF and power OFF. Connect the
connector S72.
6. Check whether 2 pulses (0 - 15 V) are output at the
pins 2-5 when the fan motor is rotated 1 turn by hand.

Service Diagnosis 287

Troubleshooting Si10-417_A

PCB
S72
1
2 Actual rotating pulse output (0-15V)
3 Rotation command pulse input (0-15V)
4 15V
5
6
7
8 DC270V
(R10760)

Fuses are commonly used as follows. Refer to the

corresponding wiring diagram.
SW power supply
FU1 Hygroscopic fan motor
Outdoor fan motor
FU2 Humidifying fan motor
Four way valve

When the FU2 is melted, check the outdoor fan motor for
proper function.
If NG in step 2 Defective PCB Replace the PCB.
If NG in step 4 Defective Hall IC Replace the
outdoor fan motor.
If OK in both steps 2 and 4 Replace the PCB.

<For hygroscopic fan motor>

Check that the connectors HK1, HK2, HK3 for proper
connection.
1. Check that the power supply voltage is applied
between HK1 and HK3.

2. If NG in step 1 Defective PCB Replace the PCB.

SW power supply
FU1 Hygroscopic fan motor
Outdoor fan motor
FU2 Humidifying fan motor
Four way valve

When the FU2 is melted, check the rotor motor for

proper function.

288 Service Diagnosis

Si10-417_A Troubleshooting

5.4.18 Humidity Sensor Check

Check 1. Check for proper connection.

No.19 2. Check sensor input level (*1).
3. Change ambient conditions (*2) and check that input
level changes accordingly.
*1 Input level varies depending on the sensor.
*2 To change humidity, temperature, or airflow rate,
blow breath into the sensor.

<Humidity sensor>
12V 5V
S48
1

2
Buzzer
3

4
Humidity sensor
5
C70
6
Room temperature
thermistor

GND

(R6023)

Service Diagnosis 289

Troubleshooting Si10-417_A

5.4.19 Solenoid Valve for Dehumidification Check

Check
No.20 Faulty criterion:
In dehumidification test operation mode, PCB is identified as a faulty
when the solenoid valve does not turn on within 2 sec. after
compressor start-up.
(When reheating dehumidifying is not used, the operation mode is
similar to cooling operation.)

Stop operation

The voltage YES

A
of S43 is 0 V?
NO
Replace the indoor control
PCB (A1P)

Run dehumidification test

operation

Wait for 2 sec. after the

compressor on.

Is the voltage NO
of S43 around 10 Replace the indoor
to 15 V? control PCB (A1P).
YES
Remove solenoid valve
connector from S43

Measure the resistance of four

way valve.

Is it within NO
the range of 10 to Replace the solenoid
60? valve coil.
YES
Solenoid valve failure is Replace the heat
suspected. exchanger.
(Replacement of the
solenoid valve only is
impossible.)
(R7545)

290 Service Diagnosis

Warning Daikin Industries, Ltd.s products are manufactured for export to numerous countries throughout the Si10 - 417_A
world. Daikin Industries, Ltd. does not have control over which products are exported to and used in a
particular country. Prior to purchase, please therefore confirm with your local authorised importer,
distributor and/or retailer whether this product conforms to the applicable standards, and is suitable for
use, in the region where the product will be used. This statement does not purport to exclude, restrict
or modify the application of any local legislation.
Ask a qualified installer or contractor to install this product. Do not try to install the product yourself.
Improper installation can result in water or refrigerant leakage, electrical shock, fire or explosion.
Use only those parts and accessories supplied or specified by Daikin. Ask a qualified installer or
contractor to install those parts and accessories. Use of unauthorised parts and accessories or
improper installation of parts and accessories can result in water or refrigerant leakage, electrical
shock, fire or explosion.

Pocket Manual / Service Diagnosis

Read the User's Manual carefully before using this product. The User's Manual provides important
safety instructions and warnings. Be sure to follow these instructions and warnings.
If you have any enquiries, please contact your local importer, distributor and/or retailer.

Pocket
Manual

SPLIT & MULTI

Service Diagnosis
Cautions on product corrosion
1. Air conditioners should not be installed in areas where corrosive gases, such as acid gas or alkaline gas, are produced.
2. If the outdoor unit is to be installed close to the sea shore, direct exposure to the sea breeze should be avoided. If you need to install
SPLIT & MULTI
the outdoor unit close to the sea shore, contact your local distributor.

Organization:
DAIKIN INDUSTRIES, LTD. Organization:
AIR CONDITIONING MANUFACTURING DIVISION DAIKIN INDUSTRIES
(THAILAND) LTD. All of the Daikin Groups business
Scope of Registration: facilities and subsidiaries in Japan
THE DESIGN/DEVELOPMENT AND MANUFACTURE OF Scope of Registration: are certified under the ISO 14001
COMMERCIAL AIR CONDITIONING, HEATING, COOLING, THE DESIGN/DEVELOPMENT international standard for
REFRIGERATING EQUIPMENT, COMMERCIAL HEATING AND MANUFACTURE OF AIR environment management.
EQUIPMENT, RESIDENTIAL AIR CONDITIONING CONDITIONERS AND THE
EQUIPMENT, HEAT RECLAIM VENTILATION, AIR COMPONENTS INCLUDING
JMI-0107 CLEANING EQUIPMENT, MARINE TYPE CONTAINER JQA-1452 COMPRESSORS USED FOR THEM
REFRIGERATION UNITS, COMPRESSORS AND VALVES.

Dealer
Head Office:
Si10-417_A

Umeda Center Bldg., 2-4-12, Nakazaki-Nishi,

Kita-ku, Osaka, 530-8323 Japan
Tokyo Office:
JR Shinagawa East Bldg., 2-18-1, Konan,
Minato-ku, Tokyo, 108-0075 Japan
http://www.daikin.com/global_ac/
c All rights reserved

Specifications, designs and other content appearing in this brochure are current as of June 2009 but subject to change without notice.

Printed in Japan 06/2009 AK