INTRODUCTION

Welcome to IPC Corporate University

Dear All.

IPC Corporate University was established for the purpose of

improving or enhancing the competency as well as the performance
of professionals in port, maritime and logistics field. To reach
those goals, it requires guidance in development program in those
strategic fields.

This program catalog is created by IPC Corporate University as

an effort to fulfill the human resources development needs in
developing professionals in port, maritime and logistics. The
program in this catalog was developed through collaboration with
experts in those fields. In addition, this catalog was developed based
on best practices on the field to ensure the applicability of these
programs into the real world. Hence, the program in this catalog
is not merely theory, but also practice with the aim of providing
positive impact on operation and business process as a whole.

In general, the catalog is divided into three subjects namely Port &
Maritime, Terminal & Logistics, and Leadership & Management. The
programs under each subject have been specifically formulated to
increase the competency as well as performance of the participants
with the ultimate goal of improving their business performance.
Moreover, to support the government’s program “Pendulum
Nusantara”, the synergy training programs of PT Pelabuhan
Indonesia I, II, III, & IV (Persero) are also available inside.

In delivering qualified program, IPC Corporate University is also

collaborating with expert partners from regulators, relevant
industry association, and from industry themselves such as port/
terminal, shipping-lines, forwarding and logistics.

It is our sincere hope that the program in this catalog will bring
positive impacts not only to IPC in their business performance, but
also to our beloved Indonesia.

Energizing People. Energizing Indonesia.

Bogor, November 2016

Nina Insania K. Permana

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PT Pendidikan Maritim dan Logistik Indonesia
 Table of Content
01
INTRODUCTION

INTRODUCTION Logistics Service

41 Basic Warehouse & Logistics
1 Welcome to IPC Corporate University 42 Warehouse Management System
2 Table of Content 43 3rd Party Logistics
3 IPC Corporate University
Vision and Mission
4 Services and Learning Method
45
5 Board of Directors LEADERSHIP & MANAGEMENT
6 Managers Leadership & Management
7 Registration Procedure 47 Supervisor Development Program
9 Academic Calendar 49 Management Development Program I
11 Trainers 50 Management Development Program II
Finance
51 Capital Budgeting for Port & Maritime Industry
17 52 Taxes (Brevet AB & e-SPT)

PORT & MARITIME 53

54
Fixed Asset Management
Hedging & Foreign Exchange Risk Management
Marine Services 55 Treasury Management & Foreign Exchange
19 Basic Tug Operation 56 Finance for Non Finance Manager
Port Engineering Human Resources
20 Port Planning & Development 57 HR for Non HR Manager
58 Fundamental of Industrial Relationship
21 Port Design : Coastal & Port Structures
59 Competency Based Human Resource Management
22 Dredging & Reclamation
60 Talent Management
23 Port Project Management 61 Remuneration
24 Port Maintenance Management 62 Customer Service Management
25 Port Engineering for Non-Engineer 63 Complaints Handling Strategy
Port Commercial 64 Coaching & Mentoring
65 Managing Organizational Change
26 Port Feasibility Study
66 Effective Leadership
27 Port Tariff
28 Port Business Strategy
29 Port Customer Relation Management 67
30 Port Stakeholder Management SYNERGY PROGRAM
31 Port Management PT PELABUHAN INDONESIA I - IV (PERSERO)
32 Port Business Law 69 Port Talent Development Program
33 Port Business Legal Drafting 70 Improvement Terminal Operation (ITP)
34 Port Facility Security Officer (OFSO) 71 Supervising Terminal Operation (STO)
72 Knowledge Management Training

35 73
74
Record Management/Archive
Information Literacy
TERMINAL & LOGISTICS 75 Modern Port Management
Container Terminal An UNCTAD Module Series

37 Container Terminal Operations

77 Partners & Clients
48 Health & Safety Fundamentals
78 Facilities
39 Simulator Based QCC Operator Training
80 Other
40 Simulator Based RTGC/RMGC Operator
Training

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PT Pendidikan Maritim dan Logistik Indonesia
 INTRODUCTION
IPC Corporate University

Vision
To be center of excellence and strategic partner in developing port, maritime and logistics
business in Indonesia and Asia Pacific.

Mission
Being the top choice and pride of customers, employees and stakeholders in providing
excellent people and organization capacity building for maritime and logistics development
in Indonesia and Asia Pacific.

Pillars

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PT Pendidikan Maritim dan Logistik Indonesia
 Services
INTRODUCTION

Learning Method

4
PT Pendidikan Maritim dan Logistik Indonesia
 Board of Director

INTRODUCTION

Dr. Nina Insania K. Permana, S.Psi, MM

President Director

Ir. Budiyono Doel Rachman, M.Sc

Director of Port & Maritime Academy

Andi Isnovandiono, ST, M.Sc

Director of Leadership & Management Academy

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PT Pendidikan Maritim dan Logistik Indonesia
 Managers
INTRODUCTION

Eddy Haristiani Fajar Setyono

Learning & Development Port & Corporate Secretary Manager
Maritime Manager [email protected]
[email protected] [email protected]
[email protected]

Yanuar Evyanto Hewynda Silvira

Learning & Development Logistics Business Partner Manager
Manager [email protected]
[email protected] [email protected]
[email protected]

Desi Yulfia Hanung Hamboro

Learning & Development Consultancy Manager
Leadership & Management [email protected]
Manager [email protected]
[email protected]
[email protected]

Fadhilah Yuniarti Lira Redata

Finance & Human Resource KM & Library Manager
Manager [email protected]
[email protected] [email protected]
[email protected]

Devi Saraswati
Building Facility & IT Manager
[email protected]
[email protected]

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PT Pendidikan Maritim dan Logistik Indonesia
 Registration Procedure

INTRODUCTION
• Registration can be done at the Customer Service Department in person or by phone, letter,
or email, Monday - Friday from 08.00 - 16.30 WIB
• Registration must be accepted 3 days before the training program.
• Participants joining in a training must have the same name as registered. If there is a
change of participant, it must be informed no later than 1 day prior to the commencement
of the training
• Payment can be made during registration on site and/or no later than 3 days after
commencement of training.
• For participants that are registered but want to cancel, then :
1. If it is done 2 working days prior to the commencement of the training program, there
will be a charge an administrative fee of Rp. 500.000,-
2. If it is done 1 working day prior to the commencement of the training program, there will
be a charge an administrative fee of 50% of the training program fee.
3. If cancellation is done by PT PMLI, all of the fee will be returned to participants.

Payment Method :
• Pay in cash directly to Customer Service Department.
• Pay by bank transfer *) to :
• Bank Mandiri - Cabang Juanda Bogor
• Acct. No. : 133.000.262.728.9
• Acct. Name : PT. Pendidikan Maritim dan Logistik Indonesia

*) The copy transfer form should be sent directly to Customer Service

Department by email : [email protected]

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PT Pendidikan Maritim dan Logistik Indonesia
I’ve learned that people will forget what you
said, people will forget what you did,
but people will never forget how you made
them feel.
- Maya Angelou
 Trainers

INTRODUCTION
A Bagus Widhiharso Pardamaian S Arif Rusman Yulianto
Organization : IPC Group Organization : IPC Group
Specialization : Control Tower Specialization : Customer Data Management

Achmad Purwono Aris Prasetyono

Organization : Associate Trainer Organization : IPC Group
Specialization : Human Resource, Strategic Planning, Specialization : Crane Operation
Productivity, Strategic Management, Leadership
Aryoko Jiwandono
Achmad Zahrul Organization : IPC Group
Organization : Associate Trainer Specialization : Port Business Strategy
Specialization : Project Management
Asep Hendra Syaefullah
Adriansyah Organization : IPC Group
Organization : Associate Trainer Specialization : Equipment Operator
Specialization : Port Marketing
Asep Saiful Anwar
Agus Edy Santoso Organization : IPC Group
Organization : IPC Group Specialization : Container Terminal Operation, OPUS
Specialization : Port Marketing System

Agus Las Utomo Attaturk Ali

Organization : IPC Group Organization : IPC Group
Specialization : Tug Operation Specialization : Port Marketing

Ahmad Fauzan Mauludin Bambang Sabekti

Organization : IPC Group Organization : Associate Trainer
Specialization : Billing Specialization : Port Marketing

Ahmad Mimbar Ben Meerburg

Organization : IPC Group Organization : Associate Trainer
Specialization : Container Terminal Operation Specialization : VTS Operation

Ajiph R Anwar Berty Argiyantari

Organization : Associate Trainer Organization : Associate Trainer
Specialization : Port Planning Specialization : Logistic & Supply Chain Management

Amar Rasyad Bobby Hardian

Organization : Associate Trainer Organization : IPC Group
Specialization : Financial Planner, Leadership, Specialization : Port Strategy
Enterpreneurship
Boedyo Purnomo
Organization : Associate Trainer
Andi Hamdani
Specialization : Port Maintenance
Organization : IPC Group
Specialization : Liquid Terminal Operation, Dry Bulk
Budhi Harsacaryo
Terminal Operation
Organization : Associate Trainer
Specialization : Environtmental Study
Andi Isnovandiono
Organization : Internal Trainer
Budi Prasetyo
Specialization : Leadership & Management, Human
Organization : IPC Group
Capital Management, Risk Management, Ports, Maritime
Specialization : Port Tariff
Operations, Industrial Engineering, Corporate Performance
Management, Leadership & Management, Logistic & Supply
Budi Priyanto
Chain Management
Organization : IPC Group
Specialization : Financial Statements Analysis, Port
Anintya Novitasari Administration Management, Strategic Port Pricing,
Organization : IPC Group
Strategic Management, Leadership, Corporate Finance,
Specialization : Control Tower
Business Development, Port Business Strategy

Ardhyan Firdausi Mustafa

Organization : IPC Group
Specialization : Container Terminal Operation

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PT Pendidikan Maritim dan Logistik Indonesia
 Trainers
INTRODUCTION

Budiyono Doel Rachman Emil Fadilah

Organization : Internal Trainer Organization : Associate Trainer
Specialization : Port Planning Specialization : Logistic, Supply Chain Management,
Production & Operation
Casper Lu / Lu Tian Bao
Organization : IPC Group Erika Marpaung
Specialization : Port Planning Organization : Associate Trainer
Specialization : VTS Operation
Chalid Tamimi
Organization : Associate Trainer Fathan Muta’ali
Specialization : Project Management Organization : Associate Trainer
Specialization : VTS Operation
Dadan Wardana
Organization : IPC Group Firdaus Djasad
Specialization : Yard Planning, CTO Organization : Associate Trainer
Specialization : Port Finance
David Sirait
Organization : IPC Group Frida Ervina
Specialization : Control Tower, KPI & Quality Assurance, Organization : IPC Group
CTO Specialization : Health, Safety, Security and Environment

Dendy Setyowibowo Ganda Pradita Putra

Organization : IPC Group Organization : IPC Group
Specialization : IT, iTOS Specialization : iTOS, IT

Dian Vegawati Gebi Yani Bawole

Organization : IPC Group Organization : Associate Trainer
Specialization : Job Analysis, Logistics, Maritime Specialization : Customer Relation and Employee
Operations, Job Evaluation, Competency Management, Development, Competency-Based Development System,
Performance Management, Corporate Values Myers Briggs Type Indicators, Training Specialist

Diana Irvindiaty Hendrawan Gilang Marista Yulianto

Organization : Associate Trainer Organization : IPC Group
Specialization : Environtmental Study Specialization : Ship Planning

Djoni Algamar Günter Lang

Organization : Associate Trainer Organization : Associate Trainer
Specialization : Environtmental Study Specialization : Economic

Donald H. Sitompul Hardian Istanto

Organization : IPC Group Organization : IPC Group
Specialization : IT, iTOS Specialization : Ship Planning

Dong Gyun Lee Harismo Aji

Organization : Associate Trainer Organization : Internal Trainer
Specialization : OPUS System Specialization : SImulator IT

Doo Ho Park Harry Nugraha Haedi

Organization : Associate Trainer Organization : IPC Group
Specialization : OPUS System Specialization : Health, Safety, Security and Environment

Eddy Haristiani Hasnul Suhaimi

Organization : Internal Trainer Organization : Associate Trainer
Specialization : Port Management Specialization : Strategic Planning, Strategy Formulation,
Leadership
Effendi Batubara
Organization : Internal Trainer Heru Satrio
Specialization : Port Management Organization : IPC Group
Specialization : Terminal Operation and Information System
Ekwan
Organization : IPC Group Hidayat Mao
Specialization : Ship Planning, Safety Fundamental, CTO Organization : Associate Trainer
Specialization : Port Legal Aspect

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PT Pendidikan Maritim dan Logistik Indonesia
 Trainers
Hugo Toni Seputro Lawrie Holman

INTRODUCTION
Organization : IPC Group Organization : Associate Trainer
Specialization : ICT, e-office Specialization : Health, Safety, Security and Environment

Ihsanuddin Usman Lukman Priyadi

Organization : Associate Trainer Organization : Associate Trainer
Specialization : Leadership, Organization and People Specialization : Port Engineering
Development, Innovation and Change Management,
Technology and Organizational Development, Performance Lutfi Amin
Management Organization : IPC Group
Specialization : Tug Operation
Imam Rahmiyadi
Organization : IPC Group M. Noor Rochman Hadjam
Specialization : RO-RO Terminal Operation Organization : Associate Trainer
Specialization : Psychology, Individual Development,
Imam Gandi Counseling Technique, Neuropsychology, Psychological
Organization : Associate Trainer Life Skills
Specialization : Logistic & Supply Chain Management
M. Shah Duroni Razak
Imat Rakhmatillah Organization : Associate Trainer
Organization : IPC Group Specialization : Logistic Management
Specialization : Container Operation Theory & Based
Practice Marcel Guijt
Organization : Associate Trainer
Isyana Dewa Specialization : VTS Operation
Organization : Associate Trainer
Specialization : Dredging & Reclamation Martin Lathouwers
Organization : Associate Trainer
Jaap C Levara Specialization : VTS Operation
Organization : Associate Trainer
Specialization : Port Planning Melati F. Fachrul
Organization : Associate Trainer
Jasief S Putrahardja Specialization : Environtmental Study
Organization : Associate Trainer
Specialization : Port Business Muarip
Organization : IPC Group
Jilis Godlieb Specialization : Environtmental Study
Organization : Associate Trainer
Specialization : VTS Operation Muh. Darmin Ahmad Pella
Organization : Associate Trainer
Johan Van Berkel Specialization : Strategic Planning, Strategy Formulation,
Organization : Associate Trainer Performance Management Transformation, Balanced
Specialization : Simulator Based Crane Operation Scorecard, Corporate Strategy Map

Johari Zein Muhammad Hanif Zuli

Organization : Associate Trainer Organization : IPC Group
Specialization : Operation Management, Logistic Specialization : CTO
Management, Leadership
Muhammad Riyadh
Joseph Silalahi Organization : IPC Group
Organization : IPC Group Specialization : Ship Planner, CTO
Specialization : Business Process Improvement,
Supply Chain Management, Business Analysis, Project Nina Insania K. Permana
Management, Project Planning, Operation Planning Organization : Internal Trainer
Specialization : Human Capital Management Strategy,
Juliana A. Hutubessy Corporate Culture, Performance Management, Leadership,
Organization : Associate Trainer Competency Assessment, Employee Engagement, Human
Specialization : Service Excellence Capital Management System, Organizational Audit, Service
Excellence, Personal Development, Executive Coaching,
Kemal Heryandri Change Management, Corporate University.
Organization : Associate Trainer
Specialization : Port Management

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PT Pendidikan Maritim dan Logistik Indonesia
 Trainers
Nizar Mansur Silo Santoso
INTRODUCTION

Organization : Associate Trainer Organization : IPC Group

Specialization : Leadership, Culture transformation and 7 Specialization : CTO
Habit
Sofwan Effendi
Osman Syarif Organization : IPC Group
Organization : IPC Group Specialization : Theory, Simulation & Practice (QCC, RTGC,
Specialization : Risk Management, Accounting GLC)

Putra Indra Kusuma Solichin

Organization : IPC Group Organization : IPC Group
Specialization : Safety Fundamental, Yard Planning, ITOS, Specialization : Tug Operation
CTO
Sri Rahardjo
Reza Mohammad Mahendra Organization : Associate Trainer
Organization : Associate Trainer Specialization : Port Marketing
Specialization : Project Management
Stefanus Happy Yanuar
Rino Wisnu Putro Organization : IPC Group
Organization : IPC Group Specialization : Terminal Operation Management, Container
Specialization : Project Implementation, Container Terminal Terminal Operation
Operation, Planning & Control
Sufarly Andrias
Rio T.N. Lasse Organization : IPC Group
Organization : IPC Group Specialization : IPC Employee Right & Obligation, Employee
Specialization : Port Business Strategy Unions

Rizky Delfianto Sugeng Priyanto

Organization : IPC Group Organization : IPC Group
Specialization : iTOS Specialization : Control Tower, CTO

Rod Franklin Suhunan Situmorang

Organization : Associate Trainer Organization : Associate Trainer
Specialization : Program Management, Leadership, Supply Specialization : Business Law
Chain Management, Management Consulting, Strategic
Planning, Logistics, Operations Management, Product Sukono Soebekti
Development Organization : Associate Trainer
Specialization : Strategic Management, Business Modeling,
Rodrigo Sanchez Leadership, Change Management
Organization : Associate Trainer
Specialization : Terminal Operations Sumardi
Organization : Associate Trainer
Rudi Dwinanda Specialization : Port Investment, Port Planning, Port
Organization : IPC Group Development and Regional Development, Port and Harbour
Specialization : Yard Planning, CTO, Safety Fundamental Engineering, Port Pricing, Leadership, Port Management

Sarkani Sunggoro T.
Organization : IPC Group Organization : Associate Trainer
Specialization : CTO Specialization : Positive Psychology, Coaching, Counseling
& Mentoring, Leadership Outbound
Sasha Rinashanty Hidayat
Organization : Associate Trainer Syarief Usman
Specialization : Positive Psychology, Coaching, Counseling Organization : Associate Trainer
& Mentoring Specialization : Port Legal Aspect

Septo Mulyo Tata Setiana

Organization : IPC Group Organization : Associate Trainer
Specialization : Control Tower, Safety Fundamental, CTO Specialization : Dredging & Reclamation

Setyawan Adhi Pramono Tonny Warsono

Organization : Associate Trainer Organization : Associate Trainer
Specialization : Port Marketing Specialization : Strategic Planning, Strategy Formulation,
Leadership, Operation and Quality Management, Marketing
Sidharta
Organization : Associate Trainer
Specialization : Port Marketing

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PT Pendidikan Maritim dan Logistik Indonesia
 Trainers

INTRODUCTION
Untung
Organization : Associate Trainer
Specialization : Environmental Study

Viant Perdana
Organization : Associate Trainer
Specialization : Project Management

Wahyono Bimarso
Organization : Associate Trainer
Specialization : Port Engineering

Wardoyo
Organization : IPC Group
Specialization : Gate, Yard, Vessel & System Operational TO
III

Wim Van’t Padje

Organization : Associate Trainer
Specialization : VTS Operation

Yan Henggardi
Organization : IPC Group
Specialization : Equipment Operator

Yana Pratapa
Organization : IPC Group
Specialization : Monthly Performance Appraisal,
Performance Management, Human Capital Development

Yanuar Evyanto
Organization : Internal Trainer
Specialization : Micro Business Concept (Company Profile,
Business Process, Stakeholder in the Port Business),
Business Development, Maritime

Yasarman
Organization : Associate Trainer
Specialization : Dredging & Reclamation

Yoca Vita Putra

Organization : IPC Group
Specialization : Gate Operation, CTO

Yodhia Antariksa
Organization : Associate Trainer
Specialization : HR Strategy and Development, HR
Management, Balanced Scorecard, Performance
Management, Key Performance Indicators, Training Need
Analysis, Management Skills

Yosua Na Bongar
Organization : IPC Group
Specialization : Health, Safety, Security and Environment

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PT Pendidikan Maritim dan Logistik Indonesia
16
PT Pendidikan Maritim dan Logistik Indonesia
Marine Services Program Catalog 2017

Basic Tug Operation

(In collaboration with JAI)

Port & Maritime

This course is designed for the one who want to work as a Tug Officer / Tug Master. That is to provide
knowledge (technical skills) and insight to the Tug Officer / Tug Master in the field of tug operation for
ships at port, with basic standards / advanced of tug operation skills at port. In order to give better
technical know-how, Tug simulator in simulation room will be deployed.

Objectives Link to Business Plan/Business Goals

After this course you will be able to:
Operational Excellence
• Have Knowledge of national-international rules
and regulation relevant to Maritime Security,
Knowledge of past and current security threat Subject covered
and pattern and be able to be competent to • History tugs as technological development
undertake the duties and responsibilities as • Void Water Tug (VWT) / Tractor Tug
Ship Security Officer. • Comparison ASD Tug and the Tug a Tractor,
• Undertaking regular security inspections of technical and economic comparative study of
the ship to ensure that appropriate security ASD and VWT
measures are maintained. • Propulsion and steering / propulsion and
steering system
Competencies • Understand the working principles and
operating procedures Tugboat
Tug Officer, Tug Master
• For the Advanced : agenda topics will be given
not only technical aspect of Tug Operation but
Targeted Participants
also enriched by the comprehensive knowledge
Crew and workers on Tug Boat who want to be of the port operational and environmental
Tug Officer ( basic tug operation ). Or who want to situations
be Tug Master ( advanced tug operation ). Or who
want to refresh its competency as Tug Officer /
Tug Master.

Duration
@ Each Course Level : 9 Days (72 hours)

Number of participants / course

10 - 15 participants

For further information please do not hesitate to

contact us.
Eddy Haristiani : +62 811 9953 967
[email protected]
[email protected]

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PT Pendidikan Maritim dan Logistik Indonesia
 Port Engineering Program Catalog 2017

Port Planning & Development

Port & Maritime

The course discusses how to plan and develop a port by emphasizing the importance of principles in port
planning, port supply, port demand and port operation. There are discussions are also on port planning
at the national level, individual ports as well as at terminal level by focusing on the layout design of a port
and port activities. Participants will also learn how to apply the planning process for the layout of a port
and development of various type of terminals. In addition to concepts and theories, this course provides
‘best practice’ through discussions of actual case studies on planning and port development in Indonesia
and abroad.

Objectives
After this course you will be able to:
• Comprehend and to prepare port development
plan based on the concept/theory and practical
knowledge

Competencies
Port Planning skill

Targeted Participants For further information please do not hesitate to

contact us.
Assistant Manager, Supervisor & Staff
Eddy Haristiani : +62 811 9953 967
[email protected]
Duration [email protected]

3 days (24 hours)

Number of participants / course

10 - 20 participants

Link to Business Plan/Business Goals

• Grow and develop high performing leaders
for a stronger organization both now and in the
future
• Strengthen the capability of our people

Subject covered
• Introduction to port system, policy and
regulation,
• Overview of port demand, port supply, port
operation,
• Principle of port planning,
• Port planning at national level,
• Port planning at port level,
• Port planning at terminal level,
• Strategic port planning.

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PT Pendidikan Maritim dan Logistik Indonesia
Port Engineering Program Catalog 2017

Port Design : Coastal and Port Structures

Port & Maritime

The course focuses on designing breakwater and berthing facilities. After learning basic coastal
engineering, behavior of waves, tides and tidal currents and waves, participant will learn about coastal
hydrodynamics and morphology. Participants also learn about coastal protection schemes and to learn
about design tools on coastal and port structures.

Objectives Link to Business Plan/Business Goals

After this course you will be able to:
• Vision – Reliable, best in-class port and logistics
• Comprehend the basic of coastal engineering. services
Analyze the behavior of waves, tides and tidal
• Provide the best service standards so that
currents. Understand processes in coastal
it becomes a reference for other ports in
hydrodynamics and morphology.
Indonesia
• Recognize the different coastal protection
schemes and governing factors for their
selection and impacts. Describe the difference Subjectv v covered
between alternative type of breakwaters and • Basic coastal engineering.
governing factors for their selection. • Behaviour of waves, tides and tidal currents
• Design breakwaters and berthing facilities from and waves
conceptual to detailed and prepare the layouts • Coastal hydrodynamics and morphology.
and detailed cross-sections • Coastal protection schemes.
• Design breakwaters and berthing facilities
Competencies
Port Design Skill

Targeted Participants
Staff & Supervisor

Duration
3 Days (24 hours)

Number of participants / course

10 - 20 participants

For further information please do not hesitate to

contact us.
Eddy Haristiani : +62 811 9953 967
[email protected]
[email protected]

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PT Pendidikan Maritim dan Logistik Indonesia
 Program Catalog 2017 Port Engineering

Dredging and Reclamation

Port & Maritime

The course on Dredging and Reclamation is a 3-day crash course covering a wide range of subjects.
It’s ‘everything you ever wanted to know about dredging, but didn’t dare to ask’. From explanations
about dredging equipment and methods, from rainbowing sand to placing stone, to cost estimates and
contracts. Aimed at all stakeholders – newcomers in the field of dredging to higher-level consultants,
advisors at port authorities and offshore projects.

Objectives Link to Business Plan/Business Goals

After this course you will be able to:
• Optimise the chances of the successful • Grow and develop high performing leaders
completion of a project, contracting parties for a stronger organization both now and in the
should, from the start, fully understand the future
requirements of a dredging project. • Strengthen the capability of our people
• Provide an understanding through lectures by
experts in the field and workshops in order to Subject covered
give the “students” hands-on experience.
• Overview of the dredging market and the
development of new ports and maintenance of
Competencies existing ports;
Port Design skill • Project phasing (identification, investigation,
feasibility studies, design, construction, and
maintenance);
Targeted Participants
• Descriptions of types of dredging equipment
Staff & Supervisor and boundary conditions for their use;
• State-of-the-art dredging and reclamation
Duration techniques including environmental measures;
• Site and soil investigations, designing and
3 days (24 hours)
estimating from the contractor’s view;
• Costing of projects and types of contracts such
Number of participants / course as charter, unit rates, lump sum, risk-sharing
10 - 20 participants agreements and early contractor involvement;
• Survey: progress measurement of dredging
and reclamation works.

For further information please do not hesitate to

contact us.
Eddy Haristiani : +62 811 9953 967
[email protected]
[email protected]

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PT Pendidikan Maritim dan Logistik Indonesia
Port Engineering Program Catalog 2017

Port Project Management

(In collaboration with DC Optima)

Port & Maritime

This program will provide project managers and/or project team with the concept of managing project
comprehensively by combining the practical with the theoretical approaches of up-to-date project
management knowledge and skills. By going through project management body of knowledge step-by-
step, the course discusses an integrated approach that balances the theories, methods, psychology, and
practices in managing project as well as leadership aspect in project environment.

Objectives Link to Business Plan/Business Goals

After this course you will be able to:
• Build and execute a realistic and basic project • Vision – Reliable, best in-class port and logistics
plan services
• Estimate project time and costs using proven • Provide the best service standards so that
technique it becomes a reference for other ports in
• Balance constraints in order to maximize Indonesia
stakeholder satisfaction
• Balance the uncertainly. Identify threats and Subject covered
opportunities to your project, and weigh their
relative value
• Basic coastal engineering

• Build a stronger team and how to manage • Key concept (Project life Cycle, PMBOK Guide
Overview (5 processes and 10 knowledge
conflict
areas), Organization Structure
• Understand and know how to develop a project • Develop Project Charter, Identify Stakeholder
control system and monitor progress
• Rework and tune the plan as the project is • Planning (1) : Scope Management, Define
Scope, Create WBS
executed
• Learn how to deal with changes to project plans • Planning (2) : Time Management, Cost
Management, Communication Management,
HR Management, Procurement Management
Competencies • Planning (3) : Quality Management, Risk
Port Management Skill Management, Stakeholder Management
• Executing : Manage Team, Manage Stakeholder
Targeted Participants Expectations
• Monitoring and Controlling
Managers, project managers, professional who • Perform Integrated Change Control
wants to pursue project management certification • Control Scope, Schedule, Cost. Quality, Risks

Duration
3 Days (24 hours)

Number of participants / course

10 - 20 participants

For further information please do not hesitate to

contact us.
Eddy Haristiani : +62 811 9953 967
[email protected]
[email protected]

23
PT Pendidikan Maritim dan Logistik Indonesia
 Program Catalog 2017 Port Engineering

Port Maintenance Management

Port & Maritime

The course aims to increase the knowledge and skills in maintenance management. It cover a wide range
of topics, including preventive maintenance, predictive maintenance, total productive maintenance
(TPM). Port facilities maintenance and port equipment maintenance.

Objectives
After this course you will be able to: increase the
knowledge and skills in maintenance management.
It cover a wide range of topics, including preventive
maintenance, predictive maintenance, total
productive maintenance (TPM). Port facilities
maintenance and port equipment maintenance.

Competencies
Port maintenance management skill

Targeted Participants For further information please do not hesitate to

contact us.
Assistant Manager & Supervisor Eddy Haristiani : +62 811 9953 967
[email protected]
[email protected]
Duration
3 days (24 hours)

Number of participants / course

10 - 20 participants

Link to Business Plan/Business Goals

• Vision – Reliable, best in-class port and logistics
services
• Provide the best service standards so that
it becomes a reference for other ports in
Indonesia

Subject covered
• Preventive Maintenance. Predictive
Maintenance. Total Productive Maintenance
(TPM).
• Port facilities maintenance and facilities
management.
• Port equipment maintenance and safety
engineering.

24
PT Pendidikan Maritim dan Logistik Indonesia
Port Commercial Program Catalog 2017

Port Engineering for non-Engineer

Port & Maritime

In port business company, managers need to acquire a comprehensive knowledge about company’s
activities in relation to port development. Therefore, each and every manager needs to understand port
planning.
The course discusses port development plan as well as concepts and theories. This course also provides
“best practice” in port planning through discussion of actual case studies on planning and port
development in Indonesia and abroad

Objectives Link to Business Plan/Business Goals

After this course you will be able to : Comprehend
port development plan based on the concept / • Vision – Reliable, best in-class port and logistics
theory and practical knowledge services
• Provide the best service standards so that
it becomes a reference for other ports in
Competencies Indonesia.
Port Planning Skill
Subject covered
Targeted Participants • Port System, Policy & Regulation
Manager, Assistant Manager, General Manager, ASM • Port Business & Management
• Overview of Port Demand, Supply and
Duration Operation
• Principle of Port Planning
3 Days (24 hours) • Port Planning from Economic Perspective
• Port Development Plan
Number of participants / course - Government Perspective
- Local Government Perspective
10 - 20 participants
- Operator Perspective
• Port Business Plan
• In Response Port Development
- Operator Point of View
- Finance Point of View
- HRD Point of View
- Legal Point of View Business Plan
• In Port Development Plan
• Case Study

For further information please do not hesitate to

contact us.
Eddy Haristiani : +62 811 9953 967
[email protected]
[email protected]

25
PT Pendidikan Maritim dan Logistik Indonesia
 Program Catalog 2017 Port Commercial

Port Feasibility Study

Port & Maritime

The course aims to provide the participants with knowledge of market, operation and financial assessment
of port business. It also provides participants the skills for using the tools for in-depth port business
assessments, and the necessary steps in preparing a port business feasibility analysis.

Objectives Link to Business Plan/Business Goals

After this course you will be able to:
• To continue driving revenue growth of at least
• Define why CRM darting is important in 20%
fostering and cultivating customer loyalty.
• Sustainability
• Identify customer data according to the needs • Demonstrate flexibility, quickness, and agility
of the business using the CRM, improve quality
in the face of changing employee, customer
of customer data base by adding valuable
and market development.
information about the customer.
• Propose goals and use of CRM systems.
• Apply and utilize CRM to grow sales , and Subject covered
customer service improvement . • Introduction to CRM, Enter data into CRM,
Perform a search in CRM, run an analysis in
Competencies CRM, Link CRM data to other customer related
input.
Business Skills
• Developing a CRM Strategy
• Planning CRM Programs
Targeted Participants • Key Account Management
Manager, Assistant Manager & Staff

Duration
3 days (24 hours)

Number of participants / course

10 - 15 participants

For further information please do not hesitate to

contact us.
Eddy Haristiani : +62 811 9953 967
[email protected]
[email protected]

26
PT Pendidikan Maritim dan Logistik Indonesia
Port Commercial Program Catalog 2017

Port Tariff
The objective of the training is to provide participants with skills and competencies necessary to

Port & Maritime

understand and appreciate the various elements, methods and applications of port and tariff pricing in
port terminals. Participants will be able to identify and acquire the skills and tools required for designing,
implementing, managing, and monitoring port pricing; and to develop effective and dynamic pricing
systems that adapt and respond to the rapidly changing market conditions. In addition to lecture modules,
the course will include practical applications, group exercises, a modeling assignment and a case study.
This 5 day intensive course provides the participants with a comprehensive and expert-level knowledge
in pricing methods and applications in port and terminals tariff.

Objectives Link to Business Plan/Business Goals

After this course you will be able to :
• Vision – Reliable, best in-class port and logistics
• Distinguish between port pricing, finance, services
planning, operations, strategy and regulation.
• Provide the best service standards so that
• Classify types and structure of port and it becomes a reference for other ports in
terminal costs, of port dues and charges.
Indonesia.
• Analyze the price discrimination, price
surcharges and adjustments, port pricing and
charging regimes. Subject covered
• Distinguish between cost-based versus • Types and structure of port markets and
congestion port pricing, and Published versus services; and the impacts on pricing,
contractual tariffs. • Port organisation, ownership and institutional
• Prepare strategic port pricing and price structuring,
competition. • Port pricing objectives, port economics in
• Set up multi-part & Ramsey tariff pricing. relation to costs and the financial and economic
return of port investments,
Competencies • Cost elements in port operations and port
costing models,
Pricing Skill
• Objectives of port pricing, port costs and
pricing concepts,
Targeted Participants • Types of port prices and of port charging
Assistant Manager & Supervisor regimes,
• Port tariffs, who they are applied to and
purpose for the application of different tariffs,
Duration
• Measurement of port performance, its impacts
3 Days (24 hours) on port capacity and how port pricing can be
applied to improve port
Number of participants / course
10 - 20 participants

For further information please do not hesitate to

contact us.
Eddy Haristiani : +62 811 9953 967
[email protected]
[email protected]

27
PT Pendidikan Maritim dan Logistik Indonesia
 Program Catalog 2017 Port Commercial

Port Business Strategy

Port & Maritime

Commercial and marketing strategy of a port covers commercial and strategic marketing aspects,
how ports can be positively perceived by its stakeholders in order to build reputation and attract more
customers. This seminar also outlines the concept of port inventory, point-to-point and the time and
cost of the position of the port, in what position and who are the competitors. Identifying the needs of
terminal operators to be able to outperform the competition, until the contract manufacturing of terminal
operators.

Objectives Subject covered

After this course you will be able to: • Importance of a port
• Define the inventory of a port; • Point-to-point concept & Time and Cost
• Define point-to-point concept and time and Positioning of a Port
cost positioning of a port • Competition
• Define who you are, in what position, and who • Clients-who, their need/request, their power
your competitors are; and driving force
• Understand needs of a terminal operator to be • Future of a port – expansion & investments
able to outperform competition; • Never ending changes
• Understand contracts of a terminal operator. • Reality versus perception of a port
• Port development and the interaction between
port authority and the Terminal Operator”:
Competencies
expansion – part of the national economy
Business Acumen • Needs of a terminal operator to be able to
outperform competition
Targeted Participants • Contracts of a terminal operator

Commercial Managers, Port Practitioners, Directors

• Forecasting and budgetting

and Port, Managers, Strategic Planners

Duration
3 days (24 hours)

Number of participants / course

20 participants

Link to Business Plan/Business Goals

• Alignment of port operation and marketing
activities
• Start to build an integrated marketing port
business
• Increasing Market Share
For further information please do not hesitate to
contact us.
Eddy Haristiani : +62 811 9953 967
[email protected]
[email protected]

28
PT Pendidikan Maritim dan Logistik Indonesia
Port Commercial Program Catalog 2017

Port Customer Relationship Management

Port & Maritime

This workshop emphasizes to the participants the importance of customer centric quality. It also provides
participants with the tools to develop and to systematically apply service excellence in their respective
company.

Objectives Link to Business Plan/Business Goals

After this course you will be able to :
• To increase port revenue
Define why CRM darting is important in fostering
• To continue driving revenue growth of at least
and cultivating customer loyalty.
20%
Identify customer data according to the needs of
• Sustainability
the business using the CRM, improve quality of
• Demonstrate flexibility, quickness, and agility
customer data base by adding valuable information
in the face of changing employee, customer
about the customer.
and market development.
Propose goals and use of CRM systems.
Apply and utilize CRM to grow sales , and customer
service improvement . Subject covered
• Introduction to CRM, Enter data into CRM,
Competencies Perform a search in CRM, run an analysis in
• Contract management CRM, Link CRM data to other customer related
• Customer relationship systems/Management input.
• Developing a CRM Strategy
• Planning CRM Programs
Targeted Participants • Key Account Management
Managerial Level

Duration
3 Days (24 hours)

Number of participants / course

20 - 24 participants

For further information please do not hesitate to

contact us.
Eddy Haristiani : +62 811 9953 967
[email protected]
[email protected]

29
PT Pendidikan Maritim dan Logistik Indonesia
 Program Catalog 2017 Port Commercial

Port Stakeholder Management

Port & Maritime

The course aims to provide the basic elements of PM. This unique seminar is designed for individuals with
little or no prior knowledge of project management who serve on project management teams, those who
simply want to know more about PM or those who are making the transition to project management.
In just two days, you’ll develop an understanding of essential terminology and apply basic PM tools and
techniques to increase your effectiveness both on the team and in your own functional area.

Objectives Subject covered

After this course you will be able to: • Discussion Panel : Managing Project Stakeholder
• Explain the purpose and process of Project Management
project management. Recognize the roles, • Legal Aspect of Port Development
responsibilities and needs of project team • Project Stage
members. • Panel Discussion : External Port Project
• Identify and apply critical project management Stakeholder Perspective & Expectation
tools. Identify stakeholders, their relationships • Project Audit : Internal Port Project Stakeholder
to each other and how these relationships Perspective & Expectation
affect projects. • Sharing Experience with Port Project
• Recognize stakeholder issues within the Practitioner
organization. Identify and apply critical • Mapping & Analysis
communication tools and protocols • Toolkit
• Key Account Management
Competencies
Port project management skill

Targeted Participants
Assistant Manager & Supervisor

Duration
3 days (24 hours)

Number of participants / course For further information please do not hesitate to

contact us.
10 - 20 participants Eddy Haristiani : +62 811 9953 967
[email protected]
[email protected]
Link to Business Plan/Business Goals
• Vision – Reliable, best in-class port and logistics
services
• Provide the best service standards so that
it becomes a reference for other ports in
Indonesia

30
PT Pendidikan Maritim dan Logistik Indonesia
Port Commercial Program Catalog 2017

Port Management

Port & Maritime

The seminar on Port Management covers all essential aspects of modern management in the port.
Strategic policy issues such as master planning, public and private port responsibilities harbor master
duties, safety and security, marketing and promotion, terminal management and logistics are tackled
from a public and private port point of view. Site visits in the ports of New Kalibaru Project, PT. JICT, and
Car Terminal.

Objectives Link to Business Plan/Business Goals

After this course you will be able to : • Standardize and stabilize core operations
• Define all essential aspects of modern • Integrated port management
management in the port. • Managing People
• Define Strategic policy issues such as • Business Acumen
master planning, public and private port
responsibilities harbor master duties, safety
and security, marketing and promotion,
terminal management and logistics are tackled
from a public and private port point of view.

Competencies
Port Management

Targeted Participants
General Manager, Logistic and Operation Manager,
Port Planner, Port Project Management Officer

Duration
3 Days (24 hours)

For further information please do not hesitate to

Number of participants / course
contact us.
20 participants Eddy Haristiani : +62 811 9953 967
[email protected]
[email protected]

31
PT Pendidikan Maritim dan Logistik Indonesia
 Program Catalog 2017 Port Commercial

Port Business Law

Port & Maritime

This course provides the participants with insight of the legal and ethical aspects of business law. It also
provides a deep understanding about the legality of the business activities as well as business ethics and
the role of ethics as ethical behavior standards based on existing morals and values.

Objectives Subject covered

After this course you will be able to: • Definition, Purpose and Benefits of Ethics,
• Recognize the business activities undertaken Business Ethics, and Business Law.
by legal subject based on norms. • Provision of positive law in business activities.
• Examine the legal aspects that exist in a • Principles and Application of Business Ethics
business process. Social and Responsibility and Corporate Law
• Apply problem solving techniques on legal and • Type / Various cooperation in business.
ethical issues that often occur in the business • Prohibition of Monopoly and Unfair Competition
world. • Credit Contract Law, Legal Aspects of Business
Insurance
Competencies • Case studies, discussion and practice

Business Acumen

Targeted Participants
Priority to Staff, Assistant Manager, or Manager
whose task related to making business contract and
other related business legal cooperation

Duration
3 days (24 hours)

Number of participants / course

10 - 15 participants
For further information please do not hesitate to
contact us.
Link to Business Plan/Business Goals Eddy Haristiani : +62 811 9953 967
[email protected]
• Decreasing the Third Party’s Dispute Possibil- [email protected]
ities. To preserve corporate reputation in the
business area.
• Integrity
• Discipline and adherence to business code of
ethics in our daily job.

32
PT Pendidikan Maritim dan Logistik Indonesia
Port Commercial Program Catalog 2017

Port Business Legal Drafting

Port & Maritime

Agreement or contract is very important for the company as a legal protection in any business transaction.
All the rights and obligations of each party involved should be contained in the contract that has been
agreed. Therefore, each party need to correctly understand the contract drafting, so that if undesirable
matters happen in the future, it can be resolved according to the contract and the terms and conditions
agreed. This training will focus on best practices related to legal drafting for port development projects
and port business.

Objectives Link to Business Plan/Business Goals

After this course you will be able to :
• Decreasing the third Party’s Dispute possibilities
• Understand the basic principles and legal • Increasing awareness in mitigating corporate
aspects in the preparation of contract law.
risk
• Have expertise in legal drafting which includes
drafting commercial contracts law.
• Have expertise in negotiating with the parties Subject covered
involved • Basic and scope of the contract or agreement.
• Legal aspects of contracts
Competencies • Specific clauses of contract law, including the
risks and liabilities of contract
Legal Drafting skill
• Drafting legal documents and agreements
• Procedure in drafting of contracts from pre-
Targeted Participants contract preparation until the actual contract.
Assistant Manager, Supervisor & Staff • Business negotiations with the parties involved
• Best practice related to legal drafting for port
development projects and port business.
Duration
• Case study
3 Days (24 hours)

Number of participants / course

10 - 20 participants

For further information please do not hesitate to

contact us.
Eddy Haristiani : +62 811 9953 967
[email protected]
[email protected]

33
PT Pendidikan Maritim dan Logistik Indonesia
 Program Catalog 2017 Port Commercial

Port Facility Security Officer (PFSO)

Port & Maritime

With the rise of terrorism in various parts of the world today need seriousness to protect various
important assets in a country. One of important assets is the port. Port is the gateway to economic and
in/outflows of goods and people which significantly contribute in improving the economy of a country.
This seminar on port security not only touching the origins of maritime security but also the outline of
maritime security legislation and practical maritime security. This seminar also shows current situation
in implementing the port security is governed by rules issued by the International Maritime Organization
and its 2002 International Ship and Port Facility Security Code.

Objectives Subject covered

After this course you will be able to : • The origins of maritime security
• Define The origins of maritime security • The outline of maritime security legislation
• Define The outline of maritime security • Practical Maritime Security
legislation • Operational responsibilities within maritime
• Understand Practical Maritime Security Security
• Understand Operational responsibilities within
maritime Security

Competencies
Port Security

Targeted Participants
Port Facility Security Officer (PFSO), SHE
Practitioners, Port Operation Manager

Duration
3 Days (24 hours)

Number of participants / course

For further information please do not hesitate to
15 - 20 participants
contact us.
Eddy Haristiani : +62 811 9953 967
[email protected]
Link to Business Plan/Business Goals [email protected]
• To increase port revenue
• To continue driving revenue growth of at least
20%
• Sustainability
• Demonstrate flexibility, quickness, and agility
in the face of changing employee, customer
and market development.

34
PT Pendidikan Maritim dan Logistik Indonesia
Container Terminal Program Catalog 2017

Container Terminal Operations

Container Terminal has very important role in Logistics Supply chain. This course will enrich the partici-
pants understanding of the proper Container Terminal operations.

Objectives

Terminal & Logistics

After this course you will be able to:
• Explain the role of the container terminal in cargo
handling
• Describe the activities, facilities and operation of the
container terminal.
• Discuss organizational structure, management,
supervision and control of the container terminal.

Competencies
Container Terminal Adequate Knowledge For further information please do not hesi-
tate to contact us.
Yanuar Evyanto : +62 816-731-375
Subjects Covered [email protected]
• Introduction [email protected]
• Containers
• The Activities ; Yard Operation, Gate Operations, Ship
Operation, Yard Planning, Ship Planning & Control Tower
Operation
• Terminal Handling System
• Safety Working Environment

Targeted Participants
Staff

Duration
3 days (24 hours)

Number of participants per course

20 – 30 participants

37
PT Pendidikan Maritim dan Logistik Indonesia
 Program Catalog 2017 Container Terminal

Health and Safety Fundamental

This course will enrich the participants knowledge of Health and Safety Fundamental.

Objectives
Terminal & Logistics

After this course you will be able to:

• Explain and describe about standardize guidelines on
Health and Safety in Port.
• Aware about Health and Safety in workplace / know
about safety working at work location.
• Explain Do’s and Do Not’s for Moving around the termi-
nal safely.

Competencies
Health and Safety Knowledge
For further information please do not hesi-
tate to contact us.
Subjects Covered Yanuar Evyanto : +62 816-731-375
[email protected]
• Health and Safety Priority 1 : Safety for all [email protected]
• Fitness for work : Your Personal Protective Equipment
(PPE)
• Occupational Helath at Work and Outside the Workplace
• Moving Around the Terminal – Do’s and Do Not’s
• Safe Working at Work Location (1) and (2)
• Terminal Security for All Personnel
• Emergency Awareness and Response

Targeted Participants
Staff & Manager

Duration
2 days (16 hours)

Number of participants per course

20 participants

38
PT Pendidikan Maritim dan Logistik Indonesia
Container Terminal Program Catalog 2017

Simulator Based QCC Operator Training

Conventional crane operator training can have an impact on productivity because it interrupt terminal
operation, increase usage of fuel and risk of accident. By using simulator technology, training can be done
in a more efficient and safe manner.

Objectives

Terminal & Logistics

After this course you will be able to:
• Operate crane in a safe manner
• Operate crane according to international standard
• Perform pre and post inspection prior to and after work.

Competencies
QCC Operator Skill

Subjects Covered
• Assessment
• Theory on crane operation For further information please do not hesi-
• Basic skill training on simulator tate to contact us.
Yanuar Evyanto : +62 816-731-375
• On the Job Training
[email protected]
• Safety & Regulation + Operator License (SIO)
[email protected]

Targeted Participants
Operator or candidate

Duration
23 days (184 hours)

Number of participants per course

4 - 8 participants per batch

39
PT Pendidikan Maritim dan Logistik Indonesia
 Program Catalog 2017 Container Terminal

Simulator Based RTGC/RMGC Operator Training

Conventional crane operator training can have an impact on productivity because it interrupt terminal
operation, increase usage of fuel and risk of accident. By using simulator technology, training can be
done in a more efficient and safe manner.

Objectives
Terminal & Logistics

After this course you will be able to:

• Operate crane in a safe manner
• Operate crane according to international standard
• Perform pre and post inspection prior to and after work.

Competencies
QCC and RTGC/RMGC Operator Skill
For further information please do not hesi-
tate to contact us.
Subjects Covered Yanuar Evyanto : +62 816-731-375
[email protected]
• Assessment
[email protected]
• Theory on crane operation
• Basic skill training on simulator
• On the Job Training
• Safety & Regulation + Operator License (SIO)

Targeted Participants
Operator or candidate

Duration
13 days (104 hours)

Number of participants per course

4 - 8 participants per batch

40
PT Pendidikan Maritim dan Logistik Indonesia
Container Terminal Program Catalog 2017

Basic Warehouse & Logistics

This course enables warehouse and logistics staff to understand where warehouse operations sit within
the logistics business process and practice. They get to know and understand the definitions of Warehouse
Types, Warehouse Tools & Equipment, Warehouse Management and Warehouse Standardization.

Objectives

Terminal & Logistics

After this course you will be able to:
• Understanding end to end logistics and warehousing
processes
• Define basic operations of warehouse management
• Define warehouse types and match appropriate
processes, tools and equipments needed
• List various kinds of warehouse standardizations

Competencies
Logistics & Warehouse Management

Subjects Covered For further information please do not hesi-

• An Overview of Basic Logistics in Business Practice tate to contact us.
Yanuar Evyanto : +62 816-731-375yanuar@
• Basic Warehouses Operation
ipc-corpu.com
• Warehouse Management [email protected]
• Basic Safety in Warehouse Operation
• Basic Security in Warehouse Operation
• Implementation of 5S in Warehouse

Targeted Participants
Assistant Manager, Supervisor & Implementer

Duration
3 days (24 hours)

Number of participants per course

20 participants

41
PT Pendidikan Maritim dan Logistik Indonesia
 Program Catalog 2017 Logistics

Warehouse Management System

This training provides participants with a comprehensive knowledge of the warehouse
management system. It also provides an opportunity for participants to work hands-on with the system
and to experience the different roles as well as the required skills in the warehousing process.

Objectives
Terminal & Logistics

After this course you will be able to:

• Explain (manage) the inbound and outbound process of
warehousing
• Operate the Warehouse Management System

Competencies
Logistics & Warehouse Management and Operations

For further information please do not hesi-

Subjects Covered tate to contact us.
• Warehousing Processes Overview on Domestic Yanuar Evyanto : +62 816-731-375
[email protected]
Warehouse:
[email protected]
a. Inbound Process (Receive Order, Inbound Planning,
Receiving, Put Away)
b. Outbond Process (Receive Order, Outbond
Planning, Order Release,
c. Picking, Dispatch)
• Role play: Operate Warehouse Management System
• Value Added Services Overview (labeling and scanning,
etc)

Targeted Participants
Operator or candidates

Duration
3 days (24 hours)

Number of participants per course

20 participants

42
PT Pendidikan Maritim dan Logistik Indonesia
Logistics Program Catalog 2017

3rd Party Logistics

This course will enrich the participants knowledge of The 3rd Party Logistics (3PL) business practice as a
firm that provides multiple logistics services, e.g. transportation, warehousing, cross-docking, inventory
management, packaging, and freight forwarding. This training also cover topics that related to whole
logistics processes, including customers, customs and 3PL Operator within the processes using 3PL
System.

Objectives

Terminal & Logistics

After this course you will be able to:
• Define 3rd Party Logistics and it’s role within the logistics
processes/value chain
• Operate the 3rd Party Logistics System
• Describe the processes and related tasks of handling sea
import job

Competencies
Logistics Adequate Knowledge

Subjects Covered
• An Introduction of 3PL Processes and Related Tasks
• 3PL Processes and Related Tasks Simulation using 3PL
System:
a. Receiving Order
b. Cash Advance Request
c. Customs Clearance Process
d. Generate Documents (Attorney Letters, Task Letters
etc.) For further information please do not hesi-
e. Update Shipment Tracking tate to contact us.
f. Delivery Planning Yanuar Evyanto : +62 816-731-375
g. Drive Job Creation [email protected]
h. Billing [email protected]

Targeted Participants
Assistant Manager, Implementer & Supervisor

Duration
3 days (24 hours)

Number of participants per course

20 participants

43
PT Pendidikan Maritim dan Logistik Indonesia
 “If you think of
standardization as the best
that you know today, but which
is to be improved tomorrow;
you get somewhere.”
- Henry Ford, founder Ford Motor Company
Leadership & Management Program Catalog 2017

Supervisor Development Program

This program aims to empower Supervisor with various knowledge related to the core business, leadership,
management, and soft skills, in order to enhance their competencies, leadership skills, capability and
performance.

Objectives Link to Business Plan/Business Goals

After this course you will be able to: • Grow and develop high performing leaders for
• Understand how to manage and Leading Peple a stronger organization both now and in the
• Implement the appropriate problem solving future
practice and identify strategy to implement • Strengthen the capability of our people
problem solving on their day to day task
• Understand basic port industry landscape and Subject covered
their impact on Operations
• Identify key factors that influenced port Module 1 : Business Fundamentals
business growth and development • Port Industry Landscape & Impact to Port
• Understand what is service excellence and how Operation
to manage excellent service • Coaching for Excellence
• Transfer knowledge into an action in effective • Managing Continuous Improvement
way • Managing Service for Excellence
• Communicate effectively and how to practice Module 2 : Leadership Foundations
an effective listening • Effective Team Leadership
• Empower their subordinate and manage team • Managing People
performance Module 3: Personal Mastery
• Understanding and Managing Yourself

Leadership & Management

Competencies • Practical Problem Solving
Module 4: Leadership Talk
• Day to Day Supervision
Leadership Talk will be held during the program
• Driving for Result
and will inviting inspired leaders to be the keynote
• Developing Others
speaker.
• Customer Service Orientation
Module 5: Project Improvement Assignment
• Business Acumen
The participant will apply what they have learnt
into their day to day task
Targeted Participants
Supervisor

Duration
6 days (60 hours)

Number of participants / course

20 participants

For further information or if you have any

questions please do not hesitate to contact us.
Desi Yulfia : +62 813 9508 0667
[email protected]
[email protected]

47
PT Pendidikan Maritim dan Logistik Indonesia
Management is doing things right,
leadership is doing the right things.

- Peter Drucker
Leadership & Management Program Catalog 2017

Management Development Program I

This program aims to empower Assistant Manager with various knowledge related to the core business,
leadership, management, and soft skills, in order to enhance their competencies, leadership skills, capability
and performance. This program allows participant to further enhance their knowledge by visiting ports
outside of Indonesia as a benchmark and as an overview of Operation in other port corporation.

Objectives Link to Business Plan/Business Goals

After this course you will be able to: • Grow and develop high performing leaders for
• Understand how to manage yourself and your a stronger organization both now and in the
talent future
• Implement the appropriate problem solving • Strengthen the capability of our people
practice and identify strategy to implement
problem solving on their day to day task
• Understand what is strategy and basic Subject covered
implementation of strategy Module 1 : Business Fundamentals
• Understand basic port industry landscape and • Business Acumen
their impact on Operations • Port Industry Landscape & Impact to Port
• Identify key factors that influenced port Operation
business growth and development • Business Ethic I
• Understand what is service excellence and how • Identifying and Interpreting Key Indicators
to manage excellent service • Managing Service Excellence
• Comprehend the Basic of Project Management • Introduction to Project Management
• Transfer knowledge into an action in effective • Action Learning Project
way
Module 2 : Leadership Foundations
• Communicate effectively and how to practice
• Self Awareness Framework: Leadership & Self
an effective listening
awareness

Leadership & Management

• Empower their subordinate and manage team
• Strive for Excellence
performance
• Practical Problem Solving
• Coach and identify key instrument of how to
• Countermeasure Implementation
implement coaching
• Effectiveness & Standardization
• Effective Communication & Effective Listening
Competencies • Managing Effective Working Relationship
• Basic Negotiation Technique
• Driving for Result
• Managing Team Performance
• Developing Others
• Coaching for Excellence
• Team Leadership
• Action Planning & Individual Development Plan
• Customer Service Orientation
• Business Acumen Module 3: Business Innovation
• Creativity • Basic Business Innovation Concepts
• Benchmarking
Targeted Participants • Business Innovation Deep Dive
• Project Improvement Assignment (Team As-
Assistant Manager signment)
Module 4: Leadership Talk
Duration
Leadership Talk will be held twice during the pro-
Series Program, 3 Phases gram and will inviting inspired leaders to be the
Workshop: 3 @ 3 days keynote speaker.
Leadership Talk 2x
Module 5: Group Action Learning
Benchmarking : ASEAN/ASIA Port
The participant will apply what they have learnt
Project Improvement Assignment
into their day to day task
Mentoring

Number of participants / course

20 participants

For further information or if you have any

questions please do not hesitate to contact us.
Desi Yulfia : +62 813 9508 0667
[email protected]
[email protected]

49
PT Pendidikan Maritim dan Logistik Indonesia
 Program Catalog 2017 Leadership & Management

Management Development Program II

This program aims to develop managerial and leadership competencies of Assistant Senior
Manager & Manager through various learning methods such as in-class workshop, group action
learning, benchmarking, leaders sharing and mentoring, in order to enhance their knowledge
and performance as a Leader that will impact business growth

Objectives Link to Business Plan/Business Goals

After this course you will be able to: • Grow and develop high performing leaders for
• Comprehend strategic management a stronger organization both now and in the
• Apply strategic thinking and strategic problem future
solving • Strengthen the capability of our people
• Understand about strategic negotiation and
contracting Subject covered
• Create basic financial reports
Module 1: Advance Business Acumens
• Understand strategic communication and
• Strategic Management Fundamentals
creating a good presentation
• Strategic Lateral Thinking & Strategic Problem
• Analyze the essentials factors that influence Solving
high performing leadership • Strategic Negotiation & Contracting
• Identify factors that help to manage conflict • Financial Report & Simulation
• Managing Business Process : Risk
Management & Quality Management
Competencies
• Communication Strategy & Presentation Skills
• Driving for Result Module 2: Leadership in Practice
• Developing Others
Leadership & Management

• Understanding & Managing Inner Strength

• Team Leadership • High Performing Leadership for High
• Driving Execution Performing Teams
• Customer Service Orientation • Managing Conflict
• Business Acumen • Coaching for Results
• Creativity Module 3: Business Innovation & Best Practice
• Port Industry Today
• Benchmarking – Asia Port ( Korea / Hongkong
Targeted Participants / Shanghai / Yantian )
Assistant Senior Manager & Manager • Your Role in Company
• Business Ethic II
• Strategic Mapping for Intrapreneur Project
Duration
Module 4: Leadership Talk
Series Program, 4 Phases Leadership Talk will be held twice during the pro-
Workshop : 3 @ 3 days gram and will inviting inspired leaders to be the key
Leadership Talk 2x note speaker.
Module 5: Group Action Learning
Benchmarking : Asia Port
The participant will apply what they have learnt into
Group Action Learning their day to day task
Mentoring

Number of participants / course

20 participants

For further information or if you have any

questions please do not hesitate to contact us.
Desi Yulfia : +62 813 9508 0667
[email protected]
[email protected]

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PT Pendidikan Maritim dan Logistik Indonesia
Leadership & Management Program Catalog 2017

Capital Budgeting for Port & Maritime Industry

In real world business situations, we are often faced with several investment options requiring careful
analysis in deciding which investment options are more effective and efficient. The Capital budgeting
workshop facilitates participants to acquire the necessary skills needed in budgeting. It also provides the
knowledge to understand the capital budgeting process as well as its applicability in the company.

Objectives
After this course you will be able to:
• Explain the stages in the capital budgeting
process as well as identify information and the
relevant cash flows in selecting investments
• Analyze the available investment options using
a variety of assessment methods
• Apply capital budgeting process in the
company

Competencies
• Capital Budgeting Process
• Investment Analysis
For further information or if you have any
Targeted Participants questions please do not hesitate to contact us.
Desi Yulfia : +62 813 9508 0667
Middle Manager & Staff from Finance Division
[email protected]
[email protected]
Duration

Leadership & Management

3 days (24 hours)

Number of participants / course

20 participants

Link to Business Plan/Business Goals

• Assist companies in making investment
decisions and calculate the cost of investment
and budgeting need
• Reliable, best in class port and logistics services
• Creating and adapting process and technology
according to international standard

Subject covered
• Capital Budgeting Overview
• The calculation of the incremental cash flow
Cost of Capital
• Investment Analysis Method
• Case Study (real option in capital
budgeting, lease or buy decision,
Replacement decision, mutually exclusive
projects)

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PT Pendidikan Maritim dan Logistik Indonesia
 Program Catalog 2017 Finance

Taxes (Brevet AB + e-SPT)

This training aims to improve the participants’ skills and knowledge of the latest tax laws as a result of
various legislation changed in taxation as well as the skill to use e-SPT application with the goal of facil-
itating both the government and the taxpayer.

Objectives
After this course you will be able to:
Recognize the latest tax law and to prepare SPT
both manually and electronically

Competencies
• Calculate VAT
• Prepare Tax Return
• Tax regulation and Documentation
• Accurate Income Tax

Targeted Participants
Middle Manager & Staff
For further information or if you have any
Duration questions please do not hesitate to contact us.
Desi Yulfia : +62 813 9508 0667
2x workshop
[email protected]
10 days (80 hours)
Leadership & Management

[email protected]

Number of participants / course

20 participants

Link to Business Plan/Business Goals

• Company GCG
• Discipline and adherence to a code of business
ethics in our day-to-day conduct

Subject covered
• General Provisions and Tax Procedures
• Personal Income and SPT income tax
• Corporate income tax and SPT corporate in-
come tax
• VAT and SPT VAT
• Tax Cut/Pick & SPT PPh Pot/Put
• Accounting Taxation
• PBB/BPHTB/Stamp Duty
• e-SPT PPh psl 21, e-SPT Period Income Tax
• e-SPT Tax VAT, e-SPT Period Corporate Tax

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PT Pendidikan Maritim dan Logistik Indonesia
Finance Program Catalog 2017

Fixed Asset Management

The course will provide tools to plan, manage and evaluate the performance of the asset. The participants
will be able to solve the problem and make decision making related to the asset management.

Objectives
After this course you will be able to:
• Understand how to manage asset
professionally
• Plan, manage, control and evaluate asset
performance
• Comprehend the basis of making strategical
decision related to optimize the asset’s utility
• Understand the structure, task, and
responsible of the asset manager

Competencies
Fixed Asset Management

Targeted Participants
Staf/ Supervisor

Duration

Leadership & Management

3 days (24 hours)
For further information or if you have any
Number of participants / course questions please do not hesitate to contact us.
Desi Yulfia : +62 813 9508 0667
20 participants
[email protected]
[email protected]
Link to Business Plan/Business Goals
• Company GCG
• Discipline and adherence to a code of business
ethics in our day-to-day conduct

Subject covered
• Defining Asset Management
• Asset Life Cycle Management
• Asset Management Organization Structure
• Analyze Task and Responsibility of Asset
Management
• Calculate and Assess Company Asset
• Internal Control
• Documents related to Asset Management
Transaction
• Sub System Networking of Asset
Management

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PT Pendidikan Maritim dan Logistik Indonesia
 Program Catalog 2017 Finance

Hedging & Foreign Exchange Risk Management

This course will give comprehensive knowledge related to Hedging, Interest Rate and Foreign
Exchange Risk Management. Derivative instruments i.e. interest rate swap, futures, forwards
will be discussed.

Objectives Subject covered

After this course you will be able to: • Definition of Riks and Risk Assessment
• Understand the definition of Foreign • Enterprise Risk Management Framework
Exchange • Organization and Personnel for Foreign
• Comprehend each party that involve in Foreign Exchange Risk Management
Exchange Market • Identification Method of Foreign Exchange Risk
• Understand the function of Money Market • Method of Assessing Foreign Exchange Risk
• Comprehend the importance of Foreign and Probability
Exchange Risk Management • Party involve in Foreign Exchange Market
• Analyze strategy to minimize the Foreign • Hedging Transaction Technique
Exchange Risk Management
• Identify the cause of emergence risk related
to business development action
• Comprehend how to handle and control foreign
exchange risk
• Comprehend how to mitigate foreign
exchange risk
Leadership & Management

Competencies
• Foreign Exchange
• Risk Management
• Hedging and Derivatives

Targeted Participants
Staff and Supervisor

Duration
3 days (24 hours)

Number of participants / course

20 participants
For further information or if you have any
questions please do not hesitate to contact us.
Desi Yulfia : +62 813 9508 0667
[email protected]
[email protected]

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Finance Program Catalog 2017

Treasury Management & Foreign Exchange

This course will gives comprehensive knowledge related to funding and liquidity management, foreign
exchange and interest rate risk management and treasury.

Objectives
After this course you will be able to:
• Understand the requisite knowledge and
professional skills of treasury manager
• Examine various strategies for improving
treasury operation

Competencies
• Treasury Management
• Foreign Exchange
• Risk Management

Targeted Participants
Staff and Supervisor

Duration
2 days (16 hours)

Leadership & Management

For further information or if you have any
Number of participants / course questions please do not hesitate to contact us.
20 participants Desi Yulfia : +62 813 9508 0667
[email protected]
[email protected]
Subject covered
• Foreign Exchange
• Treasury
• Liquidity Risk
• Evaluation of Treasury Management
• Interest Rate
• Interest Rate Risk Management

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PT Pendidikan Maritim dan Logistik Indonesia
 Program Catalog 2017 Finance

Finance for Non Finance Managers

Understanding finance is part of any managers’ roles. It can, however, be challenging without knowledge
of accounting. This course provides the basic knowledge in key financial documents and processes to
help managers meet the financial requirement more effectively.

Objectives
After this course you will be able to:
Classify financial documents, financial performance
and budget analysis

Competencies
• Financial Report
• Financial Performance
• Managing Budget

Targeted Participants
Manager/Middle Manager

Duration
3 days (24 hours) For further information or if you have any
questions please do not hesitate to contact us.
Desi Yulfia : +62 813 9508 0667
Number of participants / course [email protected]
[email protected]
Leadership & Management

24 participants

Link to Business Plan/Business Goals

• Excellent Finance and Human Resource
Performance
• Strengthening the capacity of our human
resources

Subject covered
• What constitutes balance sheets, income
statements, cash flow statements as well as the
importance of notes and accounting policies
• Financial ratio analysis
• Key non financial performance measures
• Cost considerations (causes and avoidance)
• The concept of contribution and marginal
costing
• Corporate financial planning
• Measures of performance including ROE, ROA
and EVA
• Working capital management
• Growth, cash-flow and profitability
considerations
• Discounted cash-flow and capital costs
• Principles of valuation and value creation

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PT Pendidikan Maritim dan Logistik Indonesia
Human Resources Program Catalog 2017

HR for Non-HR Managers

This course is designed for Non-HR Managers from various departments / units who are required to play
a more effective HR role in managing their department/unit; start from staff recruitment & selection,
training & development, disciplinary actions handling, staff motivation & conduct of performance
appraisal
The participants will learn the basic of Human Resource Management at the ground level, making it
suitable for Non-HR, who have not received the provision of HR theories to attend this course. The course
is designed as a Best Practice to provide practical skills provision and management of human resources
within the company that covers the entire HR function

Objectives
After this course you will be able to:
• Have a better knowledge the Key HR roles for
Non-HR Management.
• Understand the functions, duties and
responsibilities of the HR in managing human
resources in the company effectively.
• Have capability to analyze the training needs of
their subordinates & coach / train them effectively.
• Recognize their Legal Right in handling
disciplinary issues
For further information or if you have any
questions please do not hesitate to contact us.
Competencies Desi Yulfia : +62 813 9508 0667
[email protected]
• Financial Report [email protected]
• Financial Performance
• Managing Budget

Leadership & Management

Targeted Participants
Senior Manager, Manager & Assistant Manager non HR

Duration
3 days (24 hours)

Number of participants / course

20 participants

Link to Business Plan/Business Goals

HR Performances

Subject covered
• Human Resources Management (HRM) - Overview
• Differentiate Role of line manager and HR
Manager in Human Capital Management
• HR Planning
• Recruitment & Selection
• Training & Development
• Performance Management
• Compensation & Benefits
• Industrial Relations

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 Program Catalog 2017 Human Resources

Fundamental of Industrial Relationship

The course is to ensure the capability of HR function when improving the relationship between employees
and management which stem directly or indirectly from union-employer relationship, the relationships
between employees and employers within the organizational settings. Participants will gain practical
knowledge of the provisions of the legislation in force and its correlation with employment issues that
arise. Thus, any employment problems encountered will be easy to understand and be understood so
that it can be completed quickly and accurately

Objectives
After this course you will be able to:
• Explain the function of Industrial Relationship
and how the Managerial level can manage a
better relationship with the Labor Union of
Company to achieve Win - Win Solution Results
• Apply the knowledge on handling complaints
and dispute resolution, workplace cooperation,
conflict prevention and resolution, and problem
solving

Competencies
Relationship Building

Targeted Participants
General Manager, Senior Manager, Assistant Senior
Manager and Supervisor For further information or if you have any
Leadership & Management

questions please do not hesitate to contact us.

Duration Desi Yulfia : +62 813 9508 0667
[email protected]
3 days (24 hours)
[email protected]

Number of participants / course

24 participants

Link to Business Plan/Business Goals

• Strategic Management
• Cross Functional Capability

Subject covered
• Overview Employment Law (Law No. 13 of
2003)
• Introduction to Industrial Relations, Working
Relationship Status PKWT and PKWTT /
Outsourcing Regulations
• The provision of benefits and facility
Employment Termination (PHK) Money
Severance Dispute Settlement
• The Human resource management, employee
relations, and union-management (or labor)
relations

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 Program Catalog 2017 Human Resources

Competency Based Human Resource Management

This course covers the key areas of HR policies and procedures that adopt best-practices to compete
more effectively to attract talent. The course provides an approaching strategy to integrate and examines
all human resource management activities against competencies, which describes as a range of activities
undertaken to achieve successful job performance.

Objectives
After this course you will be able to:
• Develop managing HR policies and procedures,
as well as the terms and conditions of
employment.
• Construct a standard criteria to be applied in a
variety of personnel functions
• Identify each competency and to develop the
competency framework and the competency
model

Competencies
Human Capital Management For further information or if you have any
questions please do not hesitate to contact us.
Targeted Participants Desi Yulfia : +62 813 9508 0667
[email protected]
Staff from HR Division and Manager from other [email protected]
division

Leadership & Management

Duration
5 days (40 hours)

Number of participants / course

20 participants

Link to Business Plan/Business Goals

Improving skills and performance of HR team
member

Subject covered
• Competency framework
• Competency model
• Competency Identification
• Competency Assessment
• Competency Profile

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PT Pendidikan Maritim dan Logistik Indonesia
 Human Resources Program Catalog 2017

Talent Management
This workshop will help participants to undertand the whole Talent Management concept and process.
It will help participant to measure talent and decide how to help people grow and develop their career.

Objectives
After this course you will be able to:
• Identify appropriate talent segmentation
• Identify Talent Model related each talent
segmentation
• Comprehend appropriate system in order to
acquire, develop and retain talent
• Understand the principles and mechanism of
career path, career mobility to develop talent
• Comprehend process of performance
management For further information or if you have any
questions please do not hesitate to contact us.
Desi Yulfia : +62 813 9508 0667
Competencies [email protected]
[email protected]
• Talent Management
• Performance Management
• Human Resource Management

Targeted Participants
Leadership & Management

Senior Manager, Manager & Assistant Manager non HR

Duration
3 days (24 hours)

Number of participants / course

20 participants

Link to Business Plan/Business Goals

• People First,
• Developing a Great Place to Work for Our People
• Strengthen the capability of our human resource

Subject covered
• Talent Management Framework
• Talent Management Activity related to Business
Strategy
• Identify and Talent Selection
• Retention Talent Model
• Peformance Management System

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PT Pendidikan Maritim dan Logistik Indonesia
 Program Catalog 2017 Human Resources

Remuneration
This course will help participant to understand the remuneration concept and implement the technique
to formulate the remuneration system

Objectives
After this course you will be able to:
• Comprehend role of Remuneration
Management to increase the effective of human REMUNERATION

resource managenent
• Understand the technique to formulate
remuneration system
• Implement remuneration system related to
company characteristic

Competencies
•
•
Remuneration
Performance Management Rp.
• Human Resource Management $

Targeted Participants
For further information or if you have any
Staf/ Supervisor/ Assistant Manager
questions please do not hesitate to contact us.
Desi Yulfia : +62 813 9508 0667

Leadership & Management

Duration [email protected]
[email protected]
3 days (24 hours)

Number of participants / course

20 participants

Link to Business Plan/Business Goals

• Exciting enterprise for our people
• Strengthen the capability of our human
resources

Subject covered
• Remuneration System Strategy
• System and Rules related to Remuneration
• Technique to Develop Remuneration System
• Component of Remuneration System
• Implementation of Remuneration System
Improvement

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PT Pendidikan Maritim dan Logistik Indonesia
 Soft Skill Program Catalog 2017

Customer Service Management

This workshop emphasizes to the participants the importance of customer centric quality. It also provides
participants with the tools to develop and to systematically apply service excellence in their respective
company.

Objectives
After this course yo will be able to:
• Improve service attitude when dealing with
customer in every interaction
• Comprehend related technique to understand
customer problem
• Recommend appropriate procedure and service
for customer
• Help customer in unfavorable situation
• Create a good company brand image to increase
the service level for customer For further information or if you have any
questions please do not hesitate to contact us.
Desi Yulfia : +62 813 9508 0667
[email protected]
Competencies
[email protected]
• Customer Service Orientation
• Customer Relationship

Targeted Participants
Leadership & Management

Senior Manager, Manager & Assistant Manager non HR

Duration
3 days (24 hours)

Number of participants / course

20 participants

Link to Business Plan/Business Goals

• More effective in managing customer
relationships, understand better the customer
profile
• Building a long term relationship with customers

Subject covered
• Concept of service
• Effective Communication
• Strategy to increase service level
• Technique to heal the relationship with customer
• Develop Professionalism in Customer Service

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 Program Catalog 2017 Soft Skill

Complaint Handling Strategy

The course is especially designed for front liner that handle the complaint from customer. It will give
participants an understand of customer characteristic and handling complaint.

Objectives
After this course yo will be able to:
• Comprehend Complaint Handling Method
• Understand Customer Characteristic
• Comprehend Technique to Heal Relationship
with Customer

Competencies
• Complaint Handling
• Customer Relationship Management
For further information or if you have any
Targeted Participants questions please do not hesitate to contact us.
Desi Yulfia : +62 813 9508 0667
Staf/ Supervisor/ Assistant Manager
[email protected]
[email protected]
Duration
3 days (24 hours)

Leadership & Management

Number of participants / course
20 participants

Link to Business Plan/Business Goals

• More effective in managing customer
relationships, understand better the customer
profile
• Building a long term relationship with customers

Subject covered
• Cause of Complaint
• Characteristic Difficult Customer
• Complaint Handling directly or using media
• Type of Attitude that Ease the Customer
• Technique to heal the relationship with
customer

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PT Pendidikan Maritim dan Logistik Indonesia
 Soft Skill Program Catalog 2017

Coaching & Mentoring

The course is designed for Top Manager to develop their coaching or mentoring skills.

Objectives
After this course yo will be able to:
• Understand Self Communication Style and the
Impact
• Comprehend Coaching Concept and Leader as a
Coach
• Understand Principal of Coaching and Mentoring
and how to Implement it
• Delegate Task Effectively

Competencies
• Coaching
• Mentoring
For further information or if you have any
questions please do not hesitate to contact us.
Targeted Participants
Desi Yulfia : +62 813 9508 0667
General Manager/ Senior Manager [email protected]
[email protected]
Leadership & Management

Duration
3 days (24 hours)

Number of participants / course

20 participants

Subject covered
• Concept and Principal of Coaching and Mentoring
• Coaching and Leader as a Coach
• Coaching and Mentoring Simulation
• Technique of Delegation and Giving Feedback

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PT Pendidikan Maritim dan Logistik Indonesia
 Program Catalog 2017 Soft Skill

Managing Organizational Change

The program will guide on how to prepare, equip and support participants to successfully adopt change
in order to drive organizational success and outcomes. The participants will also discuss the cause of
change failure and how to manage the resistance from another group/individuals.

Objectives
After this course yo will be able to:
• Understand factor that triggers a Change
• Comprehend staging of a Change
• Understand the cause of change resistance

Competencies
• Complaint Handling
• Customer Relationship Management

Targeted Participants
General Manager/ Senior Manager

Duration
3 days (24 hours)

For further information or if you have any

Leadership & Management

Number of participants / course questions please do not hesitate to contact us.
20 participants Desi Yulfia : +62 813 9508 0667
[email protected]
[email protected]
Subject covered
• What is Change and What is the Trigger?
• Staging of Change
• Communication Strategy
• Cause of Change Failure
• Resistance and Intervention

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PT Pendidikan Maritim dan Logistik Indonesia
 Soft Skill Program Catalog 2017

Effective Leadership
This training will gives participants skills to recognize traits and styles effective leadership in order to
manage and develop their team.

Objectives
After this course yo will be able to:
• Understand concept and role of a Leader
• Develop competency and leadership skill
• Manage team effectively

Competencies
• Leadership
• Develop others

Targeted Participants
Staf/ Supervisor/ Assistant Manager/ Assistant Senior For further information or if you have any
Manager questions please do not hesitate to contact us.
Desi Yulfia : +62 813 9508 0667
Duration [email protected]
[email protected]
3 days (24 hours)
Leadership & Management

Number of participants / course

20 participants

Subject covered
• Leadership Concept
• Key Success of a Leader
• Self Development Technique
• Develop Leader Character
• Strategy and Technique to manage Subordinate

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PT Pendidikan Maritim dan Logistik Indonesia
Synergy Program PT Pelabuhan Indonesia I-IV (Persero) Program Catalog 2017

Port Talent Development Program

This program aims to empower future leaders of the company with various knowledge related to the
core business, leadership, and soft skills, in order to enhance their competencies, leadership skills, and
performance.
This program allows participant to further enhance their knowledge by visiting ports outside of Indonesia
as a benchmark and as an overview of Operation in other port corporation.

Objectives Subject covered

After this course you will be able to: Module 1 : Personal Mastery
• Understand how to manage yourself and your • Understanding Yourself and Strive for Exellence
talent • Practical Problem Solving
• Implement the appropriate problem solving • Individual Development Plan
Module 2 : Leadership Mastery
practice and identify strategy to implement
• Effective Leadership in The Workplace
problem solving on their day to day task
• Managing High Impact Presentation
• Understand basic port industry landscape and • Leadership Outbond
their impact on Operations Module 3: Business Mastery
• Identify key factors that influenced port • International Trade & Logistics
business growth and development • Port Industry Landscape and Impact to Opera-
• Communicate effectively and how to practice tion
an effective listening • Managing Service to Excellence
• Identifying and Interpreting Port Performanccce
Indicator
Competencies • Port Project Management
• Driving for Result Module 4: Leadership Talk
• Developing Others • Leadership Talk will be held twice during the
program and will inviting inspired leaders to be
• Team Leadership
the keynote speaker.
• Customer Service Orientation
Module 5: Project Improvement Assignment
• Business Acumen • The participant will apply what they have learnt
• Creativity into their day to day task

Targeted Participants
Selected Staff/ Officer (Future Talent)

Duration
Series Program, 3 Phases
Workshop: 3 @ 3 days
Leadership Talk 2x
Benchmarking : ASEAN/ASIA Port
Project Improvement Assignment
Mentoring
For further information or if you have any
questions please do not hesitate to contact us.
Number of participants / course Desi Yulfia : +62 813 9508 0667
[email protected]
20 participants [email protected]
Joint Training

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PT Pendidikan Maritim dan Logistik Indonesia
 Program Catalog 2017 Synergy Program PT Pelabuhan Indonesia I-IV (Persero)

Improving Terminal Operation (ITP)

This training provides knowledge regarding Non Container and Terminal Container operation
as well as vessel operation, wharf operation, yard operation, warehouse operation and receiving
delivery operation. Participants are expected to know parameters of operation performance in
terminal and know how to calculate those parameters. Participants are also given knowledge
about Health & Safety at the workplace as well as Dangerous Goods.

Objectives Subject covered

After this course you will be able to: • Non Container Terminal Operation
• Define 3rd Party Logistics and it’s role within the • Non Container Terminal Performance
logistics processes/value chain • Health & Safety
• Operate the 3rd Party Logistics System • Container Terminal Operation
• Describe the processes and related tasks of • Container Terminal Operation
handling sea import job • Dangerous Good

Competencies
• Knowledge on Non Container Terminal
Operation and how to measure operation
performance parameters
• Knowledge on Terminal Operation and ways of
measuring operation performance
• Safety Fundamental
• Basic Dangerous Good

Targeted Participants
For further information please do not hesitate
Field Coordinator & Staff
to contact us.
Yanuar Evyanto : +62 816-731-375
Duration [email protected]
[email protected]
3 days (24 hours)

Number of participants / course

20 participants
Joint Training

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PT Pendidikan Maritim dan Logistik Indonesia
Synergy Program PT Pelabuhan Indonesia I-IV (Persero) Program Catalog 2017

Supervising Terminal Operation (STO)

This STO training is designed to increase the basic competency of supervisor as head of operation.
The subject matters discussed in this training include all things that are handled daily by supervisors in
the their workplace.

Objectives Subject covered

After this course you will be able to: • Terminal as a system
• Understand the role as the head of operation in • Vessel, Yard, Gate Operasion
increasing performance • Effective performance management
• Overcoming problems in the terminal with a • Revenue & Cost
quick and correct solution • Labour management
• Safety & environment

Competencies
Understand and can implement key principles of
terminal operation

Targeted Participants
Supervisor & Field Coordinator

Duration
5 Days (40 hours)

Number of participants / course

18 - 20 participants

For further information please do not hesitate

to contact us.
Yanuar Evyanto : +62 816-731-375
[email protected]
[email protected]

Joint Training

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PT Pendidikan Maritim dan Logistik Indonesia
 Program Catalog 2017 Synergy Program PT Pelabuhan Indonesia I-IV (Persero)

Record Management/Archive
Good record keeping can help organization to protect business, measure performance and
maximize profits. Business records are the source documents, both physical and electronic,
that specify transaction dates and amounts, legal agreements, and private customer and
business details. Therefore, business is required to have a good record management system in
order to meet regulatory & industrial standard requirements, operational needs;

Objectives Subject covered *

After this course you will be able to: Module 1 : Office Management
• Able to map issues related to archiving • Office as information center
• Produce guides, classification, retention of archive • Correspondence
• filings of archive • Basic terms and letter writing Steps
• Section and Letter Format

Competencies Module 2 : Archive/Record Management

• Records creation and use • Introduction To Records Management
• Active and inactive records systems • Setup Inactive Archive
• Records appraisal, retention and disposition • The Design Of The Setup Program Inactive Archive
• Practice of Archive Filings
• Vital records identification and protection
• The Practice Of Archival Description
• The Practice Of Setup Inactive Archive
Targeted Participants
Supervisors and staff responsible for the manage- Module 3: Official Script
ment of the archives of each division • Format and Security of official script
• Distribution, storage and media official script

Duration Module 4: IT for Archival

• E-Filling System
3 days (24 days)
• Document Management

Number of participants / course

*The material can match the specific needs of the
20 participants
user
Joint Training

For further information or if you have any

questions please do not hesitate to contact us.
Lira Redata : +62 817 118 190
[email protected]
[email protected]

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Synergy Program PT Pelabuhan Indonesia I-IV (Persero) Program Catalog 2017

Knowledge Management Training

Knowledge are an important asset of the company in the face of all the changes and global competition.
Experience in many companies prove that companies that manage explicit knowledge and tacit
knowledge well can bring forth innovations become starting capital for the company in achieving its

Objectives Subject covered *

After this course you will be able to: Module 1 : Knowledge Management Concept
• Understand the concept and learner • Introduction To Knowledge Management
organization • SECI cycle
• Produce a Blueprint of Knowledge • Assessment Of Knowledge Management
Management, policies, tools, and programs
• Understand the creation of information Module 2 : Blueprint
repackaging and sharing activities
• Resources Mapping • Implementation of Knowledge Management
• Tacit knowledge and Explicit Knowledge
Competencies mapping
• The creation of policies, programs and
• Blueprint
• Accelerated Program for KM Knowledge Management Tools
implementation
• Information and Knowledge Repackaging Module 3: Tacit Information Packaging
• Information Repackaging
• Knowledge Sharing
Targeted Participants
Selected Staff/ Champion * The material can be tailor to the specific
needs of users
Duration
Series Program, 3 Phases
Workshop: 3 @ 3 days

Number of participants / course

20 participants

Joint Training

For further information or if you have any

questions please do not hesitate to contact us.
Lira Redata : +62 817 118 190
[email protected]
[email protected]

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PT Pendidikan Maritim dan Logistik Indonesia
 Program Catalog 2017 Synergy Program PT Pelabuhan Indonesia I-IV (Persero)

Information Literacy
This training aims to provide an information literacy skills including the ability to identify the information,
to search for information, to select the information, to use and transform information into knowledge,
and communicate new information/knowledge to others through various media within the principle of
legal and ethics that may increase the company’s business in order to manage information to business
interests.

Objectives Subject covered *

After this course you will be able to: Module 1 : Identification Of Basic Needs Information
• Identifying information needs related to certain • The definition of information needs for problem solving
jobs in a company • Limitations On Information Needs
• Engaging information consisting of search and • The planning and preparation of information retrieval
selection of online information resources in
the primary collection of the library or on the Module 2 : Searching and information access
internet according to information needs of the • Keyword Search Information
company • Boolean Logic
• Conduct evaluation of information sources, • The use of online sources effectively
as well as the search process that is perform
individually Module 3: Synthesis, evaluation, and Information Ethics
• Product Information Forms
• Evaluation of Information
Competencies • Plagiarism
• Identification Information
• Information Retrieval
• Selecting appropriate information *The material can match the specific needs of the
• Using and transforming information user

Targeted Participants
Selected Staff/Assistant Manager

Duration
3 Days

Number of participants / course

20 participants

For further information or if you have any

questions please do not hesitate to contact us.
Lira Redata : +62 817 118 190
[email protected]
Joint Training

[email protected]

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PT Pendidikan Maritim dan Logistik Indonesia
Synergy Program PT Pelabuhan Indonesia I-IV (Persero) Program Catalog 2017

Modern Port Management

An UNCTAD Module Series
The Modern Port Management course consists of 240 hours of instruction over a two-year period.
Participants must successfully complete eight modules and defend a final dissertation in order to obtain
the UNCTAD Certificate in Modern Port Management. The course content is adapted to local contexts,
and the the final dissertation identifies challenges within the participants’ respective ports to propose
concrete management solutions.

Objectives Subject covered

After this course you will be able to: New Blended Learning Approach :
• Define all essential aspects of modern • 1st workshop :
management in the port. - Pre-inclass (e-learning)
• Define Strategic policy issues on international - Inclass :
trade, port and shipping related business, Module 1 : International Trade And Transport
master planning, public and private port Module 2 : The Organization of a Port System
responsibilities, port authority duties, safety • 2nd workshop :
and security, marketing and promotion, - Pre-inclass (e-learning)
terminal management and logistics are tackled - Inclass :
from a public and private port point of view. Module 3 : The Functioning of A Port System
Module 4 : The Future Challenges To ports
• 3st workshop
Competencies - Pre-inclass (e-learning)
Port Management - Inclass :
Module 5 : Methods and Tools of Modern
Management
Targeted Participants
Module 6 : Commercial and Economic
General Manager, Manager, Port Planner, Logistic & Management
Related Industry Officers • 4th workshop
- Pre-inclass (e-learning)
Duration - Inclass :
Module 7 : Administrative and Legal
8 Weeks ( 240 effective hours)
Management
Module 8 : Technical Management and HR
Number of participants / course Development
20 - 25 participants

Joint Training

For further information please do not hesitate to

contact us.
Eddy Haristiani : +62 811 9953 967
[email protected]
[email protected]

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PT Pendidikan Maritim dan Logistik Indonesia
“Coming together is a beginning.
Keeping together is progress.
Working together is success.”

- Henry Ford