MUKESH BHAKAR

E–Mail:[email protected]
Mobile: +244921947055, +919660550000

In pursuit of challenging assignments in:

~ Networking Telecom~ NOC ~ Process ~
PROFESSIONAL BRIEF

Since March´18 to till date with Mundo Startel S.A. in Luanda, Angola –Network Head
 Managing 24x7 Customer network operations team of Lead Engineers to provide Level 1/2 support on
Data, Transmission and Voice services and improve the IT Service Management processes across different
geographies.
 Provides day-to-day coordination, technical support and administrative control in respect of the assigned
functionality.
 Keeps track of operational events and reviews the issues/concerns about availability, resources and
performance of the assigned network/service/functionality.
 Coordinates and supervises on-call attendance and attends emergency duties as required.
 Up gradation of existing BACBONE NETWORK AND ACCESS NETWORK in terms of capacity.
 Direct interaction with 3PP vendors, ISP for hired error-free services. Interacting SDM's & supporting the
back-office teams with suggestion of desired solution leading to restoration of services within SLA with
customer satisfaction.
 Capable to put & maintain a Professional & healthy image of my Organization & employees in front of the
Customer and outer world. Quality delivery with expertise.
 Commitment to get the job done with efficient & quality leading to appreciation from valued Customers.
 Provides day-to-day coordination, technical support and administrative control in respect of the assigned
functionality.
 Establish relationships and effectively communicate with key members of Customer’s technical team
including management personnel
 Develop and maintain procedures necessary to manage the NOC effectively and ensure consistency and
high performance across the team
 Manage day to day operations including: ticketing, incident management, scheduling and time
management
 Analyse KPI/SLA on delivery centre performance to improve processes and improve delivery KPI/SLA’s
 Provide detailed reports to management including metrics, staffing projections, root cause analysis

 Certification Achieved

 CCNA R&S –CSCO12929055

 ITIL ® Foundation in IT Service Management –GR750206523MB

 ETCP-Ericsson Certified Microwave Associate
 ETCP- IP Associate
 Networking Skills

 45 Days Training On CCNA R&S.

 ROUTING: RIP, OSPF, AND EIGRP.

 SWITCHING: STP,VLAN,VTP

 SERVER: Window Server 2008 (DHCP,DNS,HTTP,FTP,SHARING SERVER),Window Server 2003

 Sound Knowledge of IP Sub netting, VLSM/CIDR.

 Knowledge of OSI Layer and TCP/UDP.

 Basic Knowledge of MPLS Technology.

 ORGANISATIONAL PURVIEW

Since Aug’14 to Feb’18 with Ericsson India Global Services as Sr. Engineer (Papua New Gunia)
 Provisioning of IP/Ethernet, SDH and IP, Ethernet Ring protection, QoS, E-LAN/E-LINE and VLAN services,
using IPTNMS configuration of TDM circuits. Configuration and Performance management of MLTN, SP,
OMS and SPO.
 Analyzed the Existing Network and provided recommendations in terms of frequency retuning, power
adjustments, High-Low Violations, Capacity Up gradation, removing out of Band Frequencies from
Network, Hardware Changes for Network availability improvements.
 Rerouting necessary links in order to improve transmission performance.
 Analyzed Network performance compared to the competition and developed plans to improve
performance.
 Reports and reviews with superiors’ significant events, key/critical observations and concerns to operation
& maintenance procedures as applicable.
 Ensures that all activities are carried out as per the project plan and are compliant with Company
standards, procedures and guidelines as applicable.
 Configure Ethernet Switch, VLAN, and LAG & set QOS for IP sites of 2G, 3G, and LTE & WiMAX & Business
Customer using MLTN R4 nodes having plug-in unit’s ETU, NPU3B, NPU1C, and MMU2D & MMU2H.
 Microwave network performance analysis using SO-EM G.826 performance & link RSL report. Take
necessary actions to improve the network quality
 Existing network interference analyses and frequency re-planning.
 Configure DCN over E1 & VLAN to ensure remote access & SO-EM visibility of TN nodes.
 Impact analysis of transmission Planned Work Activity & Work Order & implement as per severity in the
live network.
 Prepare traffic migration & implementation plan from Microwave radio link to Customer Fiber Optic
Network.
Since May’13 to Aug’14 with Idea Cellular ltd as Sr. Executive
 To manage Incident 24X7 and ensure minimal disruption to the service.

 Speedy Restoration for all incidents.

 Setting up of Technical & Management Bridge.

 Verification of notifications to ensure completeness & correctness of the information being sent to the
customer.
 To act as a center focal point for all departments during high severity incident and coordinate between
them to get the speedy results.
 Assemble the Recovery team once high severity incident is declared.

 Ensure an Action plan / Back Up Plan is created for the restoration within SLA.

 Ensure timely communication / information flow towards internal & external stakeholders.

 Ensure report delivery towards internal & external customer within

the SLA.
Since June’12 to April’13 with Evolve Technologies Jaipur as Transmission engineer(O&M)
Key Deliverables
 Configure Huawei RTN 980,950,910,620 In NMS.
 Create a simple, point-to-point network and a simple Ethernet network.
 ERPS Management for Protection of NODE
 Commissioning of Huawei NMS server U2000.
 Worked on EoPDH, EoSDH, ATM, and Ethernet.
 Coordinate with Project and Planning team to line-up Site commissioning activities.
 Worked on Huawei tool U2000, T2000, Web LCT and Putty.
  Software and version up gradation of Huawei Server & RTN Series (910,950,980).
 Worked with tools like manager T2000/U2000 Web LCT

Since Sep’10 to May’12 with IMSI India Limited, Jaipur as O&M (TX/BSS) engineer
Key Deliverables
 Managing the operations and troubleshooting of Ericsson RBS6000 Series, RBS2000 Series, RBS3000 series
& Transmission like Mini Link-E, Traffic Node & Microwave Links and its concerned auxiliary units.
 Worked on GSM (900 & 1800) & WCDMA (900 & 2100).
 Knowledge of Ericsson hardware and software features and constraints for 2G/3G.
 Maintaining SDH and PDH ring using TN and HI-cap and BTSOL Mux for STM ring.
 Working Knowledge of IP based GPRS Technology.
 Technical Support Onsite Maintenance of Microwave (PDH/SDH) transport network on Ericsson Equipment.

Aug’09 – Sep ’10 with RTO Pvt. Ltd., Gurgaon as Project Engineer
Key Deliverables
 Performed different type of Ericsson RBS expansion according to the configuration.
 Handled the operations, maintenance and troubleshooting of Transmission Networks of Ericsson and RBS
2000 series using latest version of OMT.
 Managed Ericsson Microwave Hops (0.6, 1.2, and 1.8) for the desired Links, Ericsson MMU (4 X 2), (8 X 2),
(16 X 2) & SMU (Switch multiplex Unit) required transferring more than 4 E1’s from one point to other.
PROFESSIONAL ENHANCEMENTS

 Successfully completed trainings on:

 Broadband/Microwave Installation and Commissioning.
 GSM System Survey from Ericsson India Pvt. Ltd.
 2G and 3G Technology from Ericsson India Pvt. Ltd.
 Transmission Equipment (Mini Link E, Traffic Node with PDH and SDH) from Ericsson India
Pvt. Limited.
 Training from Ericsson for BTS (6601, 6201, 6202 & 6601) Installation & quality.
SCHOLASTICS

 B.E. in Electronics & Telecommunication from Marudhar Engineering College, Bikaner (Rajasthan) in 2009.
(Secured 70.20%)
 XII from Jhunjhunu Academy Sec. School (Rajasthan Board), Jhunjhunu in 2005 year. (Secured 72.49%)
 X from Indian Senior Secondary School (Rajasthan Board), Losal (Rajasthan) in 2003. (Secured 82.83%)
IT Skills: Well versed with the MS Office Suite (Excel, Word & PowerPoint), BFTP Server, OMT and
Mini Link Craft, Windows-98/2000/XP & Internet Applications.
PERSONAL DOSSIER

Address: VPO-Kyamsar, Teh-Didwana, Dist-Nagaur, 341551 Rajasthan

Date of Birth: 3O Sep, 1987
Linguistic Abilities: Hindi & English
Passport Details: Z4607509
Driving License: RJ-07/DLC/08/113849