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Training Presentation

This document provides an overview of Kaisaya Games & Internet Café. It introduces the staff and owners, and outlines the mission to be the top provider of gaming and esports services. It also details the plans to expand the business, including opening a second branch and exploring franchising. The document concludes with standard operating procedures for staff, covering attendance, responsibilities, equipment use, cleanliness, services offered, and financial procedures.

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Joel Due
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We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
53 views

Training Presentation

This document provides an overview of Kaisaya Games & Internet Café. It introduces the staff and owners, and outlines the mission to be the top provider of gaming and esports services. It also details the plans to expand the business, including opening a second branch and exploring franchising. The document concludes with standard operating procedures for staff, covering attendance, responsibilities, equipment use, cleanliness, services offered, and financial procedures.

Uploaded by

Joel Due
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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STAFF INTRODUCTION

TEAM MEMBERS

 Em Dangla – owner
 Mark Buluran
 Richard “Chad” Calusin
 Dhomvic “Vic” Basmayor
 Joel Due
 Jessa “Jesh” Casil
MISSION & VISION

To be the home for quality Internet café services


for gamers and aspiring professional players by
providing them just the right price for a great
service quality and equipment.
LONG-TERM GOAL / ENVISIONS

 Strengthen the Kaisaya brand positively.


 Expand outside Tondo, Manila.
 Explore franchise support.
 Explore esports team.
 Explore production and events organizing studio.
BRANCHES

 Branch #1
 Kaisaya Games & Internet Café
 Opened: August 22, 2016
 Pavia St., cor. N. Zamora St., Tondo, Manila

 Branch #2
 Kaisaya Gaming Zone
 Target Opening: August 2018
 Padre Algue St., cor. Balintawak St., Brgy 240 Zone 22, Tondo, Manila
BRANCH #1 SHIFTING SCHEDULES

 Monday
 10 AM – 4 PM (6 hrs.) – morning shift
 4 PM – 12 MN (8 hrs.) – mid shift
 Tuesday to Sunday
 8 AM – 4 PM (8 hrs.) – morning shift
 4 PM – 12 MN (8 hrs.) – mid shift
BRANCH #2 SHIFTING SCHEDULES

 Monday to Sunday
 8 AM – 4 PM (8 hrs.) – morning shift
 4 PM – 12 MN (8 hrs.) – mid shift
 12 MN – 8 AM (8 hrs.) – night shift
BRANCH #1 AREAS

 Attendant’s area
 PC Rental area
 Waiting/Mobile Rental area
 Comfort Room
BRANCH #1 AREAS – ATTENDANT’S AREA

 Attendant’s area
 Timer PC
 Server PC
 Print / Scan / Photocopy
 Laminate
 Research
 Load
 Etc.
 PC Rental area
 Waiting/Mobile Rental area
 Comfort Room
BRANCH #1 AREAS – PC AREA

 Attendant’s area
 PC Rental area
 6 PCs
 100 Mbps
 Waiting/Mobile Rental area
 Comfort Room
BRANCH #1 AREAS – WAITING/MOBILE AREA

 Attendant’s area
 PC Rental area
 Waiting/Mobile Rental area
 Comfort Room
BRANCH #1 AREAS – COMFORT ROOM

 Attendant’s area
 PC Rental area
 Waiting/Mobile Rental area
 Comfort Room
BRANCH #2 AREAS

 Attendant’s area
 PC Rental area
 Streaming/VIP room
 PS4 area
 Mobile / WiFi / Board Games lounges
 Pantry
 Comfort Room
 Pathway and Parking
BRANCH #2 AREAS – ATTENDANT’S AREA

 Attendant’s area  PC Rental area


 Timer PC  Streaming/VIP room
 Server PC  PS4 area
 Print / Scan / Photocopy  Mobile / WiFi / Board Games lounges
 Laminate
 Pantry
 Research
 Comfort Room
 Load
 Pathway and Parking
 Snacks and drinks
 Etc.
BRANCH #2 AREAS – PC RENTAL AREA

 Attendant’s area
 PC Rental area
 20 PCs
 Streaming/VIP room
 PS4 area
 Mobile / WiFi / Board Games lounges
 Pantry
 Comfort Room
 Pathway and Parking
BRANCH #2 AREAS – STREAMING/VIP ROOM

 Attendant’s area  PS4 area


 PC Rental area  Mobile / WiFi / Board Games
lounges
 Streaming/VIP room
 Dual-monitor
 Pantry

 Soundproof  Comfort Room


 Webcam  Pathway and Parking
BRANCH #2 AREAS – PS4 AREA

 Attendant’s area
 PC Rental area
 Streaming/VIP room
 PS4 area
 Relocatable
 Mobile / WiFi / Board Games lounges
 Pantry
 Comfort Room
 Pathway and Parking
BRANCH #2 AREAS –
MOBILE/WIFI/BOARD GAME LOUNGES

 Attendant’s area
 PC Rental area
 Streaming/VIP room
 PS4 area
 Mobile / WiFi / Board Games lounges
 Room #1 – Kai Room (bigger)
 Room #2 – Saya Room
 Pantry
 Comfort Room
 Pathway and Parking
BRANCH #2 AREAS – PANTRY

 Attendant’s area
 PC Rental area
 Streaming/VIP room
 PS4 area
 Mobile / WiFi / Board Games lounges
 Pantry
 Staff use
 VIP customers use (for approval by owner)
 Comfort Room
 Pathway and Parking
BRANCH #2 AREAS – COMFORT ROOM

 Attendant’s area
 PC Rental area
 Streaming/VIP room
 PS4 area
 Mobile / WiFi / Board Games lounges
 Pantry
 Comfort Room
 Toilet Bowl
 Shower
 Pathway and Parking
BRANCH #2 AREAS – PATHWAY & PARKING

 Attendant’s area
 PC Rental area
 Streaming/VIP room
 PS4 area
 Mobile / WiFi / Board Games lounges
 Pantry
 Comfort Room
 Pathway and Parking
 Customer-only parking
 Don’t block the pathway
STAFF SOP
(STANDARD OPERATING PROCEDURE)

 Attendance check
 Time in/out on your branch’s respective FB group chat

 Inform your supervisor and workmates if you will take a day off on specific dates at least one (1) day before.
 Be attentive. Any loss of sales will be your responsibility.
 CCTV
 Cash sales
 Customers

 Be responsive on your supervisor and workmate's queries.


 Be responsible on providing updates to your supervisor and workmates.
 You pay what you rent.
 Loitering not allowed (Bawal tambay)
 Report stock status – snacks, drinks, bond papers, photo papers, inks, laminating films
OUR MINDSET AS A TEAM

 Be responsible.
 Treat this as your own business as well. You are business partners.
 The business’ success is your success as well.
 We will grow together.
 Be respectful.
 Be helpful.
 Trustworthiness is the key.
 Do not hesitate to suggest.
SALES & MONEY

 Petty cash: PHP 200 coins and smaller bills


 Always lock
 Do not leave unattended
 Branch #1
 Upon closing, staff from mid-shift will deliver to Em’s house (situational)
 Branch #2
 Staff from morning shift (4PM) will deliver to Em’s house (situation)
LOGBOOK REPORT

 Scanned copy → send to group chat


 Branch #1
 Upon closing of mid-shift (12 MN)

 Branch #2
 Upon end of mid-shift (12 MN)
EQUIPMENT OPERATIONS – BRANCH #1

 Server PC
 Timer PC
 Client PCs
 Modem/Router/WiFi
 Printer/Copier/Scanner
 Laminator
 CCTV
EQUIPMENT OPERATIONS – BRANCH #2

 Server PC
 Timer PC
 Regular Client PCs
 Streaming PC
 Modem/Router/WiFi
 Printer/Copier/Scanner
 Laminator
 PS4
 Aircon operation and schedule
 CCTV
CLEANLINESS IS A MUST!

 Dust away!
 Alcohol spray
 Shop hygiene
 Personal hygiene
SERVICES & RATES

 PC Rent – Regular  Email


 PC Rent – Streaming Room  LoadCentral
 Print – documents, photo  Photo Edit
 Copy  Download
 Scan  Membership
 Laminate  Online Appointment – NSO, DFA
 Research (Passport)
 Typing  CD Burn
 Data Transfer  Etc.

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