Mech Intro2 14.0 L01 Intro PDF
Mech Intro2 14.0 L01 Intro PDF
Introduction to ANSYS
Mechanical Part 2
1 © 2011 ANSYS, Inc. March 28, 2012 Release 14.0
Welcome!
Welcome to the Introduction to ANSYS Mechanical Part 2 training course!
This training course extends the basics of using ANSYS Mechanical from the
coverage in Introduction Part 1.
It is assumed that attendees have completed ANSYS Mechanical Introduction
Part 1 or possess the equivalent experience.
Course Objectives:
– More in depth coverage of various topics introduced in part 1 of this series.
– Procedures for streamlining FEA simulations through the use of more advanced
tools and techniques.
– Topics covered here are also quite useful as a precursor to more advanced ANSYS
Mechanical training courses
Lecture 1 Contents:
A. About ANSYS Inc.
B. ANSYS EKM
C. ANSYS Customer Portal
D. ANSYS Workbench Review
Notes:
If you are encountering difficulties with the ANSYS
Customer Portal please click on the ANSYS Portal Help
Support Request Form on the login page
Online Technical Support for all ANSYS products,
Mechanical/Fluent/CFX/Ansoft, is available through
the ANSYS Customer Portal
Support Request
Submit a question to a support
specialist.
Useful Links
Search KRs & Submit SRs Register for live technical webinars
Type keywords to perform a search Register for training courses
Submit/Update support requests Register/view the ANSYS eNews
9 © 2011 ANSYS, Inc. March 28, 2012 Release 14.0
How to Submit a Support Request
For ANSYS Direct Customers*:
From the ANSYS Customer Portal
1. Click Submit Support Request
2. Click Submit/Update technical support request
3. Under My Service Requests, click New
Other Methods
For North America:
Phone 1-800-711-7199 (make sure that your Contact # (aka. Individual Customer #) is
available when you call!
Support hours – 7:30am to 8:00pm Eastern time
* Customers serviced by ANSYS Channel Partners should contact that Channel Partner
for technical support
* Customers serviced by ANSYS Channel Partners should contact that Channel Partner
to check on status of existing support requests
11 © 2011 ANSYS, Inc. March 28, 2012 Release 14.0
How to Update a Support Request
Attachments
Upload large files (>20 MB) to the
ANSYS FTP. Attach small files (<20
MB) directly to SR. [Note: To
download attachments you may need
to add https://crm.ansys.com to your
list of trusted sites.]
ITAR Data
Please do not attach ITAR controlled
data to your SR.
SR Updates
Communicate directly with your
support specialist by adding &
viewing SR Updates.
Associated Solutions
Previously created solutions
associated with your SR may be
viewed here.
Installation Tutorials
Download these tutorials
before proceeding. They
include step-by-step
instructions on installing
and setup your
applications
Download Ansoft
Products
Select “Ansoft Products”
on Step 1
Product Information
Click on a product to view FAQs,
documentation, tutorials, best
practices, libraries, etc.
Animated Tutorials
Watch short 2-8 minute
demonstrations and then walk
through the example files on
your own.
Lecture Series
Register to watch live webinars
on new features. (1 hour)
Support Request
Submit a question to a support
specialist.
The ANSYS Workbench platform is a framework upon which ANSYS has developed
a suite of advanced engineering simulation applications. Workbench incorporates
bi-directional CAD connectivity, pervasive parameter management and integrated
optimization tools.