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Cynthia Carroll

The document outlines a plan to establish a sense of urgency around improving safety and achieving zero harm at a mining company. It details actions needed at each stage, from forming a guiding coalition to institutionalizing new safety-focused approaches. The stages include establishing urgency, forming an outside coalition committed to zero harm, creating and communicating a zero harm vision, empowering others and planning short term wins, consolidating improvements and producing more change, and finally institutionalizing the new approaches. Potential pitfalls are also noted at each stage, such as reluctance to change or prematurely declaring victory.

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Upasana Ghosh
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175 views1 page

Cynthia Carroll

The document outlines a plan to establish a sense of urgency around improving safety and achieving zero harm at a mining company. It details actions needed at each stage, from forming a guiding coalition to institutionalizing new safety-focused approaches. The stages include establishing urgency, forming an outside coalition committed to zero harm, creating and communicating a zero harm vision, empowering others and planning short term wins, consolidating improvements and producing more change, and finally institutionalizing the new approaches. Potential pitfalls are also noted at each stage, such as reluctance to change or prematurely declaring victory.

Uploaded by

Upasana Ghosh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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STAGE ACTIONS NEEDED PITFALL

Establish a  No. of fatalities in Anglo American  Operation coming to stand still


sense of platinum is 19. LTIFR is 2.52 FY2006 due to fatalities
urgency  Convince front line managers, middle  Reluctance of Frontline and
(2007) managers and other stake holders middle managers to change
that the problem is dangerous

Form a  Form a CFT which believes in the  Reluctance by shareholders and


powerful commitment of’ zero harm’ higher management
guiding  The CFT must be kept outside the  Senior line managers should be
coalition hierarchy. made the leader of CFT.
(2008)
Create a vision  To ensure ‘zero harm’ in the premises.  Vision can be too vague to be
(2008-09)  Develop a disaster response team. communicated.
Infrastructure and maintenance
should be done.
 Involve international organizations to
support initiatives to improve health
and safety; technological boost -
introduction of real time supervision
system.
Communicate  Use grape vine strategy to Under communication
the vision communicate new vision and People not happy with strategy and
(2010) strategies to achieving it vision.
 Guide the CFT

Empower  Remove/Alter strategies that do not  Failing to remove managers


others to act contribute to zero harm. who resist the change and
on the vision  Encourage non traditional ideas and undermine it.
(2010) actions that promote zero harm
Plan for &  Review safety improvements  Leaving short term success to
create short  Recognize and reward employee work on its own
term wins contributing to zero harm  No observable change in 12-24
(2012) months
Consolidate  Use agile feedback to build on and  The first improvement is
improvements change things that effect the zero celebrated as victory.
and produce harm policy.  Allowing manager to convince
more change  Hire employee and promote workers the workers that the zero harm
(2012-2014) who believe In zero harm has been achieved with the first
 Safety should a measured parameter improvement.
in all the future activities
Institutionalize  Measure the connection between  The changes observed are not
new zero harm and success achieved if consistent
approaches any.  Promoting managers into CFT
(2015-2018)  Create plans that are consistent with who do not in zero harm
zero harm.

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