COMPETENCY-BASED LEARNING MATERIALS

SECTOR:
INFORMATION AND COMMUNICATION TECHNOLOGY
QUALIFICATION:
COMPUTER HARDWARE SERVICING NC II
UNIT OF COMEPETENCY:
Install computer systems and networks
MODULE TITLE:
Installing computer systems and networks
PREPARED BY: JOEL L. NAVARRO
San Francisco Institute of Science and Technology
San Francisco, Malilipot Albay
 COMPUTER HARDWARE SERVICING NC II
COMPETENCY-BASED LEARNING MATERIALS

List of Competencies

No. Unit of Competency Module Title Code

Install computer
Installing computer ELC724318
1. systems and
systems and networks
networks

Diagnose and Diagnosing and

troubleshoot computer troubleshooting ELC724319
2.
systems computer systems

Configure computer Configuring computer ELC724320

3. systems and networks systems and networks

Maintain computer Maintaining computer ELC724321

4. systems and networks systems and networks

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 HOW TO USE THIS COMPETENCY- BASED LEARNING
MATERIALS

Welcome!
The unit of competency, " Install computer systems and networks” is one of
the competencies of COMPUTER HARDWARE SERVICING NC II, a course
which comprises the knowledge, skills and attitudes required for a TVET
trainer to possess. The module, Installing computer systems and networks
contains training materials and activities related to identifying learner’s
requirements, preparing session plan, preparing basic instructional
materials and organizing learning and teaching activities for you to
complete. In this module, you are required to go through a series of learning
activities in order to complete each learning outcome. In each learning
outcome are Information Sheets, Self-Checks, Task Sheets and Job Sheets.
Follow and perform the activities on your own. If you have questions, do not
hesitate to ask for assistance from your facilitator.

Remember to:

Read information sheets and complete the self-checks. Suggested

references are included to supplement the materials provided in this
module.

Perform the Task Sheets and Job Sheets until you are confident that your
outputs conform to the Performance Criteria Checklist that follows the
sheets.

Submit outputs of the Task Sheets and Job Sheets to your facilitator for
evaluation and recording in the Accomplishment Chart. Outputs shall
serve as your portfolio during the Institutional Competency Evaluation.
When you feel confident that you have had sufficient practice, ask your
trainer to evaluate you. The results of your assessment will be recorded in
your Progress Chart and Accomplishment Chart. You must pass the
Institutional Competency Evaluation for this competency before moving to
another competency. A Certificate of Achievement will be awarded to you
after passing the evaluation. You need to complete this module before you
can perform the module on Diagnosing and troubleshooting computer
systems.

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 MODULE CONTENT

UNIT OF COMPETENCY: INSTALL COMPUTER SYSTEMS AND

NETWORKS

MODULE TITLE: INSTALLING COMPUTER SYSTEMS AND

NETWORKS

MODULE DESCRIPTOR: This module covers the outcomes required in

installing, assembling and testing computers
and common peripherals
NOMINAL DURATION: 60 hours

LEARNING OUTCOMES:
At the end of this module you MUST be able to:

 LO1. Plan and prepare for installation

 LO2. Install equipment/device system
 LO3. Conduct test

ASSESSMENT CRITERIA:
1. Installation planned and prepared to ensure that safety measures,
policies and procedures followed, and that work is appropriately
sequenced in accordance with the industry standards
2. Technical personnel consulted to ensure that the work coordinated
effectively with others involved on the worksite
3. Computer systems and network devices obtained in accordance with
the established procedures and to comply with requirements
4. Location where devices and systems to be installed is determined
from job requirements
5. Materials necessary to complete the work obtained in accordance
with established procedures and checked against job requirements
6. Tools, equipment and testing devices needed to carry out the
installation work obtained in accordance with established
procedures and checked for correct operation and safety
7. Preparatory work checked to ensure that no unnecessary damage
has occurred and that work complies with requirements
8. Occupational health and safety policies and procedures followed in
installing computer systems , network devices, and peripherals
9. Computer systems, network devices and peripherals installed
obtained in accordance with the established procedures and to
comply with requirements
10. Appropriate procedures in installing computer systems, network
devices and peripherals achieve in accordance with requirements

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 without damage or distortion to the surrounding environment and
services
11. Variation to devices/systems installation carried out in accordance
with the customer/client’s requirements
12. Unplanned events or conditions responded to in accordance to in
accordance with established procedures
13. Approval is obtained in accordance with established procedures from
appropriate personnel before any contingencies implemented
14. On going checks of the quality of the quality of the work undertaken
in accordance with the established procedures
15. Occupational health and safety policies and procedures for installing
computer systems and network devices followed.
16. Circuits and systems checked as being isolated where necessary
using specified testing procedures
17. Parts or connections of the installation or service that removed in
order to conduct the test stored to protect against loss or damage
and in accordance with established procedures
18. Unplanned events or conditions responded to in accordance with the
industry requirements
19. Approval obtained in accordance with established procedures from
appropriate personnel before any contingencies are implemented
20. Devices/systems and/or installation tested to terminated in
accordance with the industry requirements
21. Parts and/or connections removed for testing returned to pre-test
conditions in accordance with established procedures
22. Final inspections undertaken to ensure that the installed
devices/systems conforms to requirements
23. Documents in relation to the test forwarded to appropriate personnel
and/or authority in accordance with requirements

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 LEARNING OUTCOME NO. 2
INSTALL DEVICE/SYSTEM/EQUIPMENTS
Contents:
1. System’s specifications
2. Identifying common symptoms and problems associated with
each devices
3. Troubleshooting and isolating PC hardware problems

Assessment Criteria
1. Occupational health and safety policies and procedures
followed in installing computer systems , network devices, and
peripherals
2. Computer systems, network devices and peripherals installed
obtained in accordance with the established procedures and to
comply with requirements
3. Appropriate procedures in installing computer systems,
network devices and peripherals achieve in accordance with
requirements without damage or distortion to the surrounding
environment and services
4. Variation to devices/systems installation carried out in
accordance with the customer/client’s requirements
5. Unplanned events or conditions responded to in accordance to
in accordance with established procedures
6. Approval is obtained in accordance with established procedures
from appropriate personnel before any contingencies
implemented
7. On going checks of the quality of the quality of the work
undertaken in accordance with the established procedures
Conditions
The participants will have access to:
The students/trainees must be provided with the following:
1. Personal Protective equipment ( ex. protective eyewear, anti
static wrist wrap)
2. Electronic laboratory hand tools (assorted pliers, assorted
screw drivers, soldering iron, desoldering tool)
3. LAN tester
4. Crimping tools
5. RS 232 pin exertion/ extraction tool
6. Flashlights
7. Device drivers , operating system
8. Appropriate software application programs
9. Diagnostic software or utilities
10. Hand-outs
Assessment Method:
1. Hands-on
2. Direct observation
3. Practical demonstration
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CBLM in CHS NC II Document No 00
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 Learning Experiences
Learning Outcome 2
INSTALL DEVICE/SYSTEM/EQUIPMENTS

Learning Activities Special Instructions

Read Information Sheet 1.2-1 in Always remember the specification
System’s specifications of computer

Answer Self-Check 1.2-1 in System’s Try to answer self-check without

specifications looking at the answer key
Compare answer using answer key Double Check the answer in case
1.2-1 you forgot to answer correctly using
self-check
View Multimedia Presentation in Ask your trainer the available video
System’s specifications and power point presentation

Perform Task Sheet 1.2-1 Perform Always wear PPE when performing
Computer System Specification the task
Rate your own performance using Repeat the task if you fail to achieve
performance criteria checklist 1.2-1 the criteria

Read Information Sheet 1.2-2 in Remember the problem and

Computer problems and symptoms symptoms of computer

Answer Self-Check 1.2-2 in Try to answer self-check without

Computer problems and symptoms looking at the answer key

Compare answer using answer key Double Check the answer in case
1.2-2 you forgot to answer correctly using
self-check
Read Information Sheet 1.2-3 in Try to memorize the troubles of
Troubleshoot PC problem computer
Answer Self-Check 1.2-3 in Try to answer self-check without
Troubleshoot PC problem looking at the answer key
Compare answer using answer key Double Check the answer in case
1.2-3 you forgot to answer correctly using
self-check
Perform Task Sheet 1.2-3 Avoid touching the PC parts while
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Troubleshoot PC problem Computer is running
Rate your own performance using Repeat the task if you fail to achieve
performance criteria checklist 1.2-3 the criteria

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 Information Sheet 1.2-1
System’s specifications

Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. List the hardware and software specification of computer
2. Classify the technical specification of each hardware and software.
3. Explain the use of each parts and specification

This information sheet will cover the different hardware and software
specification of desktop computer. This will also cover the important details
in each device such as hard disk, memory, processor, etc.

Interpret the Hardware Specifications of a Computer System

1. The CPU or processor

The two name features of CPUs that you need to be aware of are its
speed and type.

The processor speeds of most of today's PCs are measured in GHz

(GigaHertz). 1 GHZ means that it can execute approximately 1 billion
instructions per section.

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 The CPU type determine the type of application for which a
particular type of processor is used. The two most popular
companies that currently produce CPUs are Intel and AMD but are
also manufactured by Centaur Technology, Tlbrus and Transmeta
corporation. Intel processors are little more expensive than AMD's
due to the small difference in performance.

2. Main Memory

The capacity of a computer's memory determines the number of

programs that it can hold at a time, which affects the performance of
a computer system. More memory indicates that it can hold more
programs at a time. Modern PCs memory capacity is measured in
GB (Gigabytes).

There are two main types of RAM - SDRAM (Synchronous Dynamic

RAM) and RDRAM (Rambus Dynamic RAM). RDRAM are faster and
more expensive than SDRAM abd are used mainly for high
performance computers.

Wordsize determines the number of bits that can be stored and

processed at a time by the CPU. Most modern PCs have a wordsize of
either 32-bit of 64-bit.

RAM speed determines how fast the chip updates the data that it
contains. In modern PCs it is measured in MHz (MegaHertz) and is
usually above 400MHz.

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3. Hard drive

Storage capacity determines how much information can be stored

for later use. More hard disk space means you can store more
programs and data. In modern PCs it is measured in Gigabytes (GB)
but are reaching up to Terabytes (TB).

Hard disk speed is normally expressed in revolutions per minute

(rpm). The rpm is how fast the disk is spinning and varies from
5400 rpm - 15000 rpm.
Other specifications

4. Ports

A computer system need to send and receive information from

peripheral devices. A port is a piece of technology that is used to
connect external devices to a computer.

Parallel: used mainly to connect printers but can also be used to

connect certain scanners and external hard disks.
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 Serial: Used to connect certain types of mouse, modem and
printers.

Universal Serial Bus (USB)Used to connect around 127 devices

including printers, scanners, flash drives and digital cameras. There
are USB-1 and USB-2 (this one is faster).

Firewire/IEEE 1394: used to transfer video images from digital

devices.

5. Expansion Slots

Expansion slots are sockets found on the motherboard and are

used to insert additional circuit boards (cards). They can be used
for adding more memory, graphics facilities and other special
devices. There are three types of expansion slots:
1) Peripheral Component Interconntect (PCI) - used to attach sound
cards, network cards and video cards.
2) Accelerated Graphics Port (AGP) - mainly used for graphics cards
3)Industry Standard Architecture (ISA) - used for attaching modems
and not commonly seen on most modern conputers

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 Self- Check 1.2-1

Multiple Choice : Select the letter that corresponds to the correct answer.

1. Sockets found on the motherboard and are used to insert additional

circuit boards (cards).
a. Expansion slot
b. Ports
c. SDRAM
d. Socket
2. Storage capacity determines how much information can be stored for
later use.
a. Expansion Slot
b. Hard Disk Drive
c. Port
d. Socket
3. Consider as the brain of the computer
a. Expansion slot
b. HDD
c. Processor
d. RAM

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 ANSWER KEY 1.2-1

1. A

2. B

3. C

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 TASK SHEET 1.2-1
Title: Computer System Specification

Performance Objective: Given required supplies and materials you

should be able to perform in appropriate time:
1. Demonstrate the complete specification of computer hardware
2. Write the correct specification of Computer hardware
3. Identify the needed data in writing specification

Supplies/Materials : Hard disk, sound card, video card,

Motherboard

Equipment : Computer

Steps/Procedure:
1. Ask your trainer to provide you with needed hardware devices
2. Using blank sheet of paper write down the specification of each
device given to you.
3. Identify if the device has a physical defect.
4. Submit to your trainer for evaluation.

Assessment Method:
Observation
Interview

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Performance Criteria Checklist 1.2-1

CRITERIA
YES NO
Did you….
1. Identify the correct specification of devices?
2. List the needed data in blank sheet of paper?
3. Specify the physical defect of the device given to
you?
4. Complete the task in appropriate time?

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 Information Sheet 1.2-2
Computer problems and symptoms

Learning Objectives:

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 JOB SHEET (code no.)
Title: Computer System Specification

Performance Objective: Given required supplies and materials

you should be able to perform the following in
specified time duration:
1.
2.
3.

Supplies/Materials :

Equipment :

Steps/Procedure:
5.
6.
7.
8.

Assessment Method:

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 Performance Criteria Checklist (code no.)

CRITERIA
YES NO
Did you….
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.

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Evidence Plan

Competency Computer Hardware Servicing NC II

standard:
Unit of Install computer systems and networks
competency:
Ways in which evidence will be collected:
[tick the column]

Third party Report

Demonstration &
Observation &
Questioning

Questioning

Portfolio

Written
The evidence must show that the trainee…
*Installation planned and prepared to ensure 
that safety measures, policies and procedures
followed, and that work is appropriately 
sequenced in accordance with the industry
standards
*Technical personnel consulted to ensure that  
the work coordinated effectively with others
involved on the worksite
*Computer systems and network devices  
obtained in accordance with the established
procedures and to comply with requirements
Location where devices and systems to be  
installed is determined from job requirements
Materials necessary to complete the work  
obtained in accordance with established
procedures and checked against job
requirements
*Tools, equipment and testing devices needed to  
carry out the installation work obtained in
accordance with established procedures and
checked for correct operation and safety
Preparatory work checked to ensure that no  
unnecessary damage has occurred and that
work complies with requirements
*Occupational health and safety policies and 
procedures followed in installing computer
systems , network devices, and peripherals

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 *Computer systems, network devices and
peripherals installed obtained in accordance 
with the established procedures and to comply
with requirements
Appropriate procedures in installing computer 
systems, network devices and peripherals
achieve in accordance with requirements
without damage or distortion to the surrounding
environment and services
*Variation to devices/systems installation  
carried out in accordance with the
customer/client’s requirements
*Unplanned events or conditions responded to  
in accordance to in accordance with established
procedures
Approval is obtained in accordance with   
established procedures from appropriate
personnel before any contingencies implemented
*On going checks of the quality of the quality of   
the work undertaken in accordance with the
established procedures
Circuits and systems checked as being isolated   
where necessary using specified testing
procedures
Parts or connections of the installation or   
service that removed in order to conduct the test
stored to protect against loss or damage and in
accordance with established procedures
Unplanned events or conditions responded to in  
accordance with the industry requirements
Approval obtained in accordance with 
established procedures from appropriate
personnel before any contingencies are
implemented
*Devices/systems and/or installation tested to 
terminated in accordance with the industry
requirements
Parts and/or connections removed for testing
returned to pre-test conditions in accordance 
with established procedures
NOTE: *Critical aspects of competency

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 TABLE OF SPECIFICATION

Objectives/Content Percentage
Knowledge Comprehension Application
area/Topics of test

Safety procedures 5% 5%

Basic terms,
concepts, functions
and characteristics 5% 5%
of PC hardware
components

Structure of 5% 5%
operating systems

Familiarization with
the various
computer systems’ 5% 5%
components and
peripherals

system
configuration/ 5% 5% 10%
settings of computer
systems and devices

Basic computer 10% 10%

configuration set up

System’s 5% 5%
specifications

Identifying common
symptoms and 10% 10%
problems associated
with each devices

Troubleshooting
and isolating PC 10% 10%
hardware problems

Basic computer 5% 5%
configuration set up

Understanding and
comparing various 5% 5% 10%
system’s
specifications
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 Identifying common
symptoms and 10% 10%
problems

Troubleshooting
and isolating 10% 10%
problems

TOTAL 25% 15% 60% 100%

ITEM ANALYSIS

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 Objectives/Content Knowledg # of test
Comprehension Application
area/Topics e item

Safety procedures 1 1

Basic terms, concepts,

functions and 1 1
characteristics of PC
hardware components

Structure of operating 1 1
systems

Familiarization with the

various computer 1 1
systems’ components and
peripherals

system configuration/
settings of computer 1 1 2
systems and devices

Basic computer 2 2
configuration set up

System’s specifications 1 1

Identifying common
symptoms and problems 2 2
associated with each
devices

Troubleshooting and
isolating PC hardware 2 2
problems

Basic computer 1 1
configuration set up

Understanding and
comparing various 1 1 2
system’s specifications

Identifying common 2 2
symptoms and problems

Troubleshooting and 2 2
isolating problems

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TOTAL 5 3 12 20 Items

Written Test

Name:___________________________ Date:_________________ Score:___________

Multiple Choice: Using Blank Sheet of Paper Choose the appropriate

answer by writing the letter of the correct answer.
1. What is ESD?
a. Electro Static Discharge b. Electromagnetic Static discharge c.
Electro Static Decay d. Electro Stable Charge
2. First Step in Connecting Lan Cable
a. Crimp the UTP b. Connect the LAN Switch c. Connect the RJ45 d. All
of the Above
3.
4.
5.
6.
7.
8.
9.
10.

True of False: Using Blank Sheet of Paper write true if the statement is
correct and write false if the statement is wrong.
1. Prevent electric current in you remove the AC cord before removing
the cover of computer.
2.
3.
4.
5.
6.
7.
8.
9.
10.

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Answer Key

Multiple Choice:
1. a

2. a

3.

4.

5.

6.

7.

8.

9.

10.

True or False
1. True

2.

3.

4.

5.

6.

7.

8.

9.

10.
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Performance Test

Specific Instruction for the Candidate

Qualification

Unit of Competency

General Instruction:

Specific Instruction:

List of Tools:

List of Equipment:

List of Materials:

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CBLM in CHS NC II Document No 00
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 Performance Criteria Checklist for Performance Test

Name:______________________ Date of Assessment:____________

CRITERIA
YES NO
Did you….
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.

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QUESTIONING TOOL
Satisfactory
Questions to probe the candidate’s underpinning knowledge
response
Extension/Reflection Questions Yes No
1.  
2.  
Safety Questions
3.  
4.  
Contingency Questions
5.  
6.  
Job Role/Environment Questions  
7.  
8.  
Rules and Regulations  
9.  
10.  
The candidate’s underpinning  Satisfactory  Not
knowledge was: Satisfactory

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Expected Answer for Questioning Tool
Satisfactory
Questions to probe the candidate’s underpinning knowledge
response
Extension/Reflection Questions Yes No
1.  
2.  
Safety Questions
3.  
4.  
Contingency Questions
5.  
6.  
Job Role/Environment Questions  
7.  
8.  
Rules and Regulations  
9.  
10.  
The candidate’s underpinning  Satisfactory  Not
knowledge was: Satisfactory

CBLM in CHS NC II Document No 00

Date Developed:
Installing June 20, 2013
Issued by:
computer Page 32 of 35
Developed by: SFIST
systems and
Joel L. Navarro
networks Revision # 01
Templates for Inventory of Training Resources
Qualification Title:__________________________________________

Resources for Skills practice of Competency #1

______________________________
 Supplies and Materials As per TR As per Remarks
Inventory

 Tools As per TR As per Remarks

Inventory

CBLM in CHS NC II Document No 00

Date Developed:
Installing June 20, 2013
Issued by:
computer Page 33 of 35
Developed by: SFIST
systems and
Joel L. Navarro
networks Revision # 01
  Equipment As per TR As per Remarks
Inventory

Note: In the remarks section, remarks may include for repair, for
replenishment, for reproduction, for maintenance etc.

Prepared by:
_________________________

CBLM in CHS NC II Document No 00

Date Developed:
Installing June 20, 2013
Issued by:
computer Page 34 of 35
Developed by: SFIST
systems and
Joel L. Navarro
networks Revision # 01
WORKSHOP LAYOUT

CBLM in CHS NC II Document No 00

Date Developed:
Installing June 20, 2013
Issued by:
computer Page 35 of 35
Developed by: SFIST
systems and
Joel L. Navarro
networks Revision # 01