Postvention Guidelines
Postvention Guidelines
The term postvention was coined by Edwin Shneidman (1972), the founder of contemporary suicidology, to describe planned inter-
ventions with those affected by a suicide death that would facilitate the grieving process. Over the last several decades, others have
expanded the goals to include stabilizing the environment and reducing the risk of negative behaviors, most notably the risk of conta-
gion (Brock, 2002, 2003; Centers for Disease Control and Prevention (CDC), 1988; Kerr, Brent, McKain & McCommons, 2003; Poland,
2003; Underwood & Dunne-Maxim, 1997).
The postvention guidelines presented here are distinct from many postvention protocols in several important ways. First, the focus
of postvention research and writing has been primarily on strategies for offering postvention services in schools. The postvention
strategies presented in these guidelines are unique in that they can be used in schools or in other organizations, such as workplaces
or community organizations,that have experienced a death. Second, these guidelines include a discussion of how to balance the need
for commemoration activities while still addressing the need to reduce the possible contagion effect. Third, these guidelines address
the need to provide some trauma response in organizations which have experienced multiple deaths or in situations where someone
has witnessed the suicide or death scene. This need has been highlighted by research which has demonstrated increased rates of
PTSD in youth up to three years after a friend has completed suicide (Brent et al., 1996).
The following postvention guidelines were originally presented in Grief After Suicide: Understanding the Consequences and Caring for
Survivors, edited by John Jordan and John McIntosh (see bibliography for complete reference). For a longer, more detailed descrip-
tion of the suicide prevention guidelines and a literature review, please refer to the chapter, “Organizational postvention after suicide
death,” authored by Lawrence Berkowitz, James McCauley, Donna L. Schuurman, and John R. Jordan. Ordering information is avail-
able at: www.routledgementalhealth.com/grief-after-suicide-9780415993555.
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2. Emphasize the correlation between depression, mental illness, and suicide, and highlight that help or treatment is available.
Reducing the stigma of mental illness enhances the likelihood that people will seek help, particularly if they learn the pathways
through which help can be accessed.
3. Avoid romanticizing or glamorizing someone who has died by suicide. That is, do not portray the deceased as a hero or having
died a noble or romantic death (as in Romeo and Juliet). Conversely, do not portray the deceased as selfish or worthy of con-
tempt. Emphasize that almost all suicide is associated with psychiatric disorder, and the impairment in judgment that accompa-
nies this disorder.
4. Discourage a focus on the method of the suicide, which is often the subject of gossip and sensationalization. Report the method
factually (e.g., he hung himself), but emphasize the important information is that the person mistakenly felt unable to get help
for his or her problems, when in fact help was possible.
5. Provide a structure that facilitates ongoing suicide prevention efforts (Gould & Kramer, 2001; Graham, Reser, Scuderi, Zubrick,
Smith, & Turley, 2000; Suicide Prevention Resource Center [SPRC], 2008).
What follows is a list of postvention tasks for agencies, schools, organizations, or communities in which a suicide had occurred. It is
our recommendation that a postvention plan, based on these tasks, be in place at any organization in preparation for an event like a
suicide.
Postvention Tasks
There are several universal tasks found in most effective postvention strategies that can be used in various types of settings including
schools, agencies, or workplaces. We recommend these tasks be sequenced as follows:
1. Verification of death and cause.
All responsible postvention efforts begin with verification of the death: who died, when, the circumstances, location, and whether
or not the death was a suicide. Most officials – school superintendents, CEOs, community leaders – will be initially swamped with
information and rumors from students, parents, colleagues, and the press asking if they have heard that a given person has died. In
an age of cell phones, social networking sites, and Twitter, responsible leaders should assume much of the information will be inac-
curate and rumors will prevail. No official release of information should be distributed until the circumstances of the death have been
confirmed by the appropriate authority: police chief, medical examiner, immediate family member. Even if a family member requests
secrecy about the cause of death, it may not be possible to keep the circumstances a secret. In many states the cause of death is
public information, though in the United States, federal FERPA and HIPPA laws take precedence. We suggest gently helping the family
to think through the “pros and cons” of trying to keep the cause of death a secret, and the difficulty in doing so. If the family still does
not want to disclose this information, then the institution must uphold their wishes. However, Hollingsworth (2007, p. 53) notes, “not
disclosing the cause of death as a suicide leads to confusion, rumors, speculation, decreases trust among staff and students, puts
school supportive staff in the position of not discussing this openly with students, puts other students’ parents in a position of not
knowing how to support their sons and daughters, and increases the likelihood of contagion.”
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support schools and organizations. Unfortunately, many school systems and communities may be wary of crossing the line between
church and state and do not use this potential resource. However, we have had good experience working with clergy when they have
been trained in crisis response, post-traumatic stress management, or suicide postvention and others have reported similar success
(Macy, Behar, Paulson, Delman, Schmid, & Smith, 2004; NAMI-NH, 2010). Local funeral homes may also be an excellent resource for
information and are usually willing to answer questions. The funeral director can provide specific information about what will happen
during the wake and funeral. For many adolescents, this may be their first funeral, so knowledge about specific details can be ex-
tremely helpful: Will the casket be open or closed? Has the family decided on cremation or burial? Who will preside over the funeral?
Are there religious rituals that can be explained ahead of time?
3. Dissemination of information.
The most effective strategy for providing known details of the death is a written statement that can be distributed to everyone in the
school, agency, organization, or community. It should include factual information about the death and acknowledgement that it was
suicide, condolences to family and friends, plans to provide support for those impacted, information about funeral plans if known,
or acknowledgement that the information will be provided once known, and any changes in school or work schedule during the up-
coming days. It is also strongly advised that an announcement not be read over a public address system. Conducting this conversa-
tion in smaller groups (homerooms, work groups, team meetings) gives responders a chance to gauge individual and group reactions.
When everyone in the community gets exactly the same information – teachers reading the statement in the classroom; emails to
parents or agency employees; press release to local media – rumors will begin to subside.
4. Support for those most impacted by the death.
Close friends, fellow team or club members, colleagues on the same work team, or neighbors in the community may have a particu-
larly hard time and need extra support for a period of time. Those who need support might also include a colleague who recently
argued with the deceased or a romantic partner who initiated a breakup. In schools, counselors will frequently follow the schedule
of the deceased student. In agencies or workplaces, EAP personnel may want to spend the day being available to the deceased’s shift
or work group. A neighbor may host a gathering for families on the same block. The emphasis in these activities is on mourning the
loss. Although traditionally postvention counselors have tried to minimize discussions about the details and means of the death, try-
ing to divert grieving friends and colleagues away from such discussion may be counterproductive. People struggle to make sense of
the question, “Why did my friend/classmate/colleague/neighbor die by suicide?” and they will wrestle with that question for a very
long time. Indeed, this question may be the lead-in to a “teachable moment,” in which key points can be emphasized in discussions:
Suicide is never the result of one thing, but rather the convergence of multiple factors; one of those factors is almost always a psy-
chiatric disorder. Important information to share includes evidence that 90 percent of those who die fromsuicide have an underlying
depression, substance abuse problem, anxiety disorder, or other psychiatric issues that contributed to their deaths (Moscicki, 2001).
5. Identification of those at risk and prevention of contagion.
After a suicide death some attention must be devoted to identifying whether close friends or others in the school or organization
might be at risk for suicide attempts or other risky behaviors. Those at risk could include individuals having a history of suicidal be-
havior or depression, a history of tragic loss or suicide in their family, peers who start to identify with the deceased even though the
connection was quite remote, and students, coworkers or staff who are likely to have felt responsible for somehow contributing to or
preventing the suicide. Generally, in a school someone on the crisis team should keep a master list of the students and staff who are
at risk. These individuals may need someone who knows them well to check in with them or their family. Most of those identified will
not need an immediate referral or evaluation but may be encouraged to ask for support and asked to identify who can be of most
help to them if they are feeling scared, overwhelmed, or depressed.
Identification of those at risk is not a task for schools or colleges only. Some workplaces may have a high percentage of young em-
ployees or employees with traumatic histories. There has been little research on the potential for contagion following the suicide
death of a co-worker. However, a unique study from Stockholm (Hedström et al., 2008) demonstrated a significant increase in the
number of suicide deaths in smaller work settings following the suicide death of a co-worker. Coupled with the finding by Crosby and
Sacks (2002) suggesting that about 80% of suicide exposure occurs with the death of an acquaintance, rather than a family mem-
ber, these studies imply that exposure to suicide is statistically much more likely in the workplace or school setting than through the
death of a family member, and support the need to attend to those who may be at risk in work settings as well as educational set-
tings (de Leo & Heller, 2008).
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can attend memorial services. Generally our experience has been that in schools, large all-community events during the school or
work day, requiring the participation of students or employees, are not ideal. When commemoration activities and funerals are held
after school or work hours, participation is voluntary. It is also more likely parents will accompany their children or teenagers to the
funeral or wake, a practice that should be encouraged. Supportive postvention activities in the workplace or community do not have
to be highly formal events, but might include a casual celebration of the person’s life or activities as simple as providing meals, trans-
portation, and other concrete support to the grieving families and peers. For example, in one situation where a loss occurred among
staff at a restaurant, staff prepared a special sit-down meal to share together. It is important to be aware of a new type of memorial,
especially among high school and college students, the memorialized Facebook page. This page can become a place for friends to
visit and post comments to the deceased, but raises the issue of how to respond to posted comments indicating someone is consid-
ering suicide.
There is considerable controversy about memorializing a student or colleague who dies of suicide for fear that glorification will lead
to contagion. We believe commemoration activities should be the same for any death of a student or colleague, regardless of the
cause of death. The CDC (1988) discourages permanent memorials such as planting of trees and placement of benches in a stu-
dent’s memory. As is supported by others in the field (Kerr et al., 2003; Poland, 2003), our experience has been that it is preferable
to memorialize those lost to suicide by encouraging and supporting suicide prevention activities of local or national organizations,
raising scholarship money through activities or becoming involved in helping other suicide survivors. Encouraging such “mobiliz-
ing” activities is also consistent with approaches to helping survivors deal with the potentially traumatic experience of a suicide loss
by supporting a sense of agency rather than helplessness (Brymer et al., 2006). When developing policies, it is important to assure
consistency of the response, regardless of the type of death. In schools, similar questions arise about how to handle memorials in a
yearbook or related publication. Again, the recommendation is to make it consistent with how any other death would be recognized,
and to make mention of those attributes and activities about the person that will be remembered, rather than focus on the cause of
death.
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incorporated into the SOS curriculum (Aseltine & DeMartino, 2004), where students are instructed to self-score and encouraged to
self-refer for assistance if they reach criteria for possible depression or suicidality. Other screening tools are available as well, includ-
ing the TeenScreen, which was developed at the National Center for Mental Health Checkups at Columbia University (Shaffer, Scott,
Wilcox, Maslow, Hicks et al., 2004; see www.teenscreen.org for more information). In our work with schools, we include a few ad-
ditional questions along with the screen and ask students to identify themselves on the screening tool. Any student whose screening
meets criteria for possible depression and/or suicidality is seen for an on-site screening by a school adjustment counselor or mental
health professional at the school that day. Parents are notified of in-person screenings and recommendations are communicated to
the parent/guardian. In schools, our experience has been that approximately 5-7% of students participating in screening are seen
for an in-person screening, with a smaller percentage referred for further evaluation or counseling. Equally important as the direct
reports of students about their personal status, we have experienced multiple instances where students have used the screening as
an opportunity to discuss concerns about a peer or other personal troublesome issues, such as domestic violence. Many students
have commented that they find the discussion groups helpful. In one school, 60% of students wrote mostly positive comments, 10%
were negative, and 30% were neutral. We recommend the use of participant feedback to shape postvention programs.
Screening for those at risk at a workplace is a more challenging undertaking. With the exception of the military or possibly public
safety employment setting, we assume employers would agree that screenings for mental health conditions or suicidality must
be voluntary. An online tool, such as that developed by Screening for Mental Health (see www.mentalhealthscreening.org) is an
example of an instrument workers may be encouraged to complete, with recommendations to seek assistance dependent upon the
screening results. Other screening tools can be found on SPRC’s best practice registry (see www.sprc.org). Screenings in the work-
place are often conducted by Employee Assistance Programs. Another consideration in the workplace following a suicide death is
to ensure managers are trained to recognize warning signs of depression and suicidality. Such action may lead supervisors to refer
for help workers who appear to be struggling with depression or other mental health challenges. The company Human Resources
Department should be involved in any organized training or referral efforts. Unfortunately, our experience, which coincides with that
of others in the field, is that managers are often reluctant to address depression or suicide prevention in the workplace. Perhaps we
need to do a better job of highlighting the potential lost productivity that may be associated with workers reacting to the suicide
death of a co-worker, and sharing the new evidence of potential for increased deaths when exposed to the suicide death of a co-
worker (Hedström et al., 2008). We understand this reluctance as another manifestation of the larger cultural taboo about dealing
directly with psychiatric disorder and suicidality.
9. Provision of services in the case of a second or subsequent suicide.
Depending upon the size of the setting or community, a second suicide death in a short period of time or within the same peer group
may increase the risk that a cluster is developing within the community. While it is our experience that many communities may wait
until a third or fourth suicide to take action, we recommend beginning to form a “community coordinating committee” (CDC, 1988)
following a second death. The role of a coordinating committee is to elevate suicide prevention to a community level, and to include
a wide range of school, community, and regional or state leaders in the prevention plan. Such a committee should include school
officials, public safety, community leaders, local mental health agencies, local media, and clergy, and should be linked to the state or
regional coalition for suicide prevention as well as the state’s strategic plan for suicide prevention (see for example, Massachusetts
Coalition for Suicide Prevention, 2009).
The responsibility of the committee is to develop plans for a response to any future deaths and to begin a plan for prevention in the
community. Post Traumatic Stress Management ([PTSM]; Macy et al., 2004) is the model that has been employed in several com-
munities recently in Massachusetts to assist individuals and groups reacting to subsequent suicide deaths. In these communities, a
wide range of community members are trained to respond to students, family members, and others. Additionally, coordinated plans
and protocols are established for responding to suicidal ideation and threats noted in schools, organizations, young people taken into
police custody, mental health centers, etc. In-depth training is provided for local mental health clinicians to improve skills for assess-
ing and managing suicide risk using the best-practice curriculum developed by the American Association of Suicidology (AAS) and
the SPRC Assessing and Managing Suicide Risk: Core Competencies for Mental Health Professionals (SPRC, 2008). Additional clinical
resources have been provided by state agencies or grants to the schools to assist with implementing prevention services and identify-
ing, triaging, and consulting regarding community members considered to be at elevated risk.
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the deceased youth’s parents who are monitoring these sites and intervening when necessary. We are currently in the process of de-
termining ways to incorporate social networking issues and opportunities into our postvention practices, and are starting to use focus
groups to determine ways to do this in a sensitive and effective manner. We look forward to writing more about these issues soon.
Conclusion
This overview offers guidelines for schools, organizations, or communities to follow after a suicide occurs. The goals, guiding princi-
ples, and postvention tasks have been summarized and reviewed here. Special attention has been paid to the importance of balanc-
ing the needs for commemorating the deceased and preventing a possible contagion effect, as well as addressing trauma issues
which may be present. It is our recommendation that schools, agencies and organizations have a postvention plan in place, following
these guidelines, so as to be prepared in the case of an unexpected death.
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