Vendor Matrix

Mail Id
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
e-mail

[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]

[email protected]
Sysnet HO Contact matrix
First level Second Level
Praveen Gulliya Urmil Malik
[email protected] [email protected]
011- 30826147/ 9650625149 9811270765

Sysnet Takes care of following Region

Complete North
West--Except Gujarat
East--Except Guwahati
South--Except Chennai
S.No ASP Name State City
1 Sysnet Global Technologies Pvt Ltd Chandigarh CHANDIGA
2 Sysnet Global Technologies Pvt Ltd Rajasthan Jaipur
3 Sysnet Global Technologies Pvt Ltd Uttar Pradesh LUCKNOW
4 Sysnet Global Technologies Pvt Ltd Delhi New Delhi
5 Sysnet Global Technologies Pvt Ltd Andhra pradesh HYDERABA
6 Sysnet Global Technologies Pvt Ltd Maharashtra MUMBAI
7 Sysnet Global Technologies Pvt Ltd Uttarakhand DEHRADUN
8 Sysnet Global Technologies Pvt Ltd Bihar PATNA
9 Sysnet Global Technologies Pvt Ltd Madhya Pradesh Gwalior
10 Sysnet Global Technologies Pvt Ltd Uttar Pradesh Agra
11 Sysnet Global Technologies Pvt Ltd Orrisa BHUBANES
12 Sysnet Global Technologies Pvt Ltd Madhya Pradesh Bhopal
13 Sysnet Global Technologies Pvt Ltd Chhattisgarh RAIPUR
14 Sysnet Global Technologies Pvt Ltd Madhya Pradesh Indore
15 Sysnet Global Technologies Pvt Ltd Maharashtra NAGPUR
16 Sysnet Global Technologies Pvt Ltd Andhra pradesh Vijayawada
17 Sysnet Global Technologies Pvt Ltd Andhra pradesh Visakhapat
18 Sysnet Global Technologies Pvt Ltd Madhya Pradesh Jabalpur
19 Sysnet Global Technologies Pvt. Ltd. Maharashtra Aurangabad
20 Sysnet Global Technologies Pvt Ltd West Bengal KOLKATA
21 Sysnet Global Technologies Pvt Ltd Karnataka Bangalore
22 Sysnet Global Technologies Pvt Ltd Kerala Chochin/Ern
23 Sysnet Global Technologies Pvt Ltd Maharashtra pune

Other partner
S.No ASP Name State City
1 Fox Plus Computers Tamil Nadu VELLORE
2 PREMIER SYSTEMS Tamil Nadu TIRUNELVE
3 VB IT Care Tamil Nadu COIMBATO
4 VB IT Care Tamil Nadu TUTICORIN
5 VB IT Care Tamil Nadu CHENNAI
6 XP IT Services Tamil Nadu TRICHY
7 Matrix Infotech Tamil Nadu Salem
8 Redington India Ltd. Tamil Nadu MADURAI
9 Delta Integrated Solutions Pvt. Ltd. Gujarat AHMEDABA
10 Computer Clinic Assam Guwahati
11 P&S Unique systems Tripura Agartala
12 Digitech Computer Infosystem Assam Tezpur
ASP e-Mail ID
ASP Address
Co ordinator
Co ordinator
name Acer
phone
Regional
no Office etails
Acer Branch Office Name Acer CSM Details
[email protected]. 357 Mr.Gagan 0172-26641 North CHANDIGARH Rajesh Kumar
sysnetjaipu E-164, NEE Mr. Prakesh 9.529E+09 North JAIPUR Sharad Dubey
sysnet_lko@B-175 ,NIRARajiv 0522-32313 North LUCKNOW Vaneet Soni
rajan.awast 54. OLD RA Alok tiwari 011-329090 North DELHI Debabrata Acharaya
pavani.s139 PLOT NO 2 Mrs.Pavani 040-329714 South HYDERABAD CK Rao
sysnetmumba
# 104, 1ST Mr. Ashok 022 329300 West MUMBAI Pritesh Joshi
sysnetdun@s103/1, FIR Sneha 135-325040 North DELHI Debabrata Acharaya
vijaya_bhas 3RD FLOOR,Mr.Vijay Sha0612-32985 East PATNA RR Himanshu
sysnetgwl@A-20, ASHO Mrs. Rakhi 0731 - 40 North BHOPAL C.Samresh
sysnetagra@Will Provice Jyoti 0562-32492 North LUCKNOW Vaneet Soni
kishore.moh PLOT NO – Ms.Sushree 0674 - 3204 East BHUBANESHWAR Rak Kishore Gowda
sysnetbpl@sE-3/146, GRMr. Anoop K 0755-3299 North BHOPAL C.Samresh
sysnet_rai Mr Dhananj 8.889E+09 West
C/O MR.MUKE PUNE Uday Phokmare
sysnetindo 19/6 - B, Mrs. Sonal J 0731-3251 North BHOPAL C.Samresh
sysnet_nag C/O SK.KHURakesh 9.011E+09 West PUNE Uday Phokmare
[email protected],
#29-14-56, [email protected],
0866-30614 South HYDERABAD
[email protected] Rao
sysnet_visa #10-10-1, B Ms.Ranjitha 0891-32097 South HYDERABAD CK Rao
Mrs. Sonal J 0731-3251 North
sonal.jain@ HOUSE NO.88 BHOPAL C.Samresh
nitin.kanitk PLOT NO 129
Mr Sunil 9.011E+09 West PUNE Uday Phokmare
[email protected]
100/1 SARATMr.Ganesh 033 320178 East KOLKATA Abhijit Sarkar
[email protected]
House No 830Ms.Geetha 080-4092209South Bangalore Santhosh pai
7/25 Lawyer Jaganathan Street, Guindy, Chennai - 600 032
[email protected] /
Ms.Jamuna/M044- 3297
[email protected].
South Kerala Vinod Karunakaran
Sysnetpu Office No Mr Mukund020- 324 West PUNE Uday Phokmare

ASP e-Mail ID
ASP Address
Co ordinator
Co ordinator
name Acer
phone
Regional
no Office etails
Acer Branch Office Name Acer CSM Details
foxpluscomp# 4/3, 2ND Ramya 0416-43003 South CHENNAI VV Mohan
premiersys NO: 142, 1SJothi 0462 25734South CHENNAI VV Mohan
[email protected]/C, SRemina 0422 43509 South CHENNAI VV Mohan
[email protected], MShankar 99410 1921 South CHENNAI VV Mohan
vspraman@vb
FLAT NO :C Banu leka 044 237109 South CHENNAI VV Mohan
ramtech@airWill Provice Darthy 0431-40206 South CHENNAI VV Mohan
support@matr
17/1, RAGAHSudhakaran 0427- 3253 South CHENNAI VV Mohan
servmdu@red
VANITHA BEH
Chandra 0452 26203 South CHENNAI VV Mohan
deltaahmd@d
PVT. LTD, Kinjal Bhavs079 264028 West AHMEDABAD Jitendra Kaneria
[email protected]
2nd floor, Subrato dha 9508428765East GUWAHATI Naba Dekha
Mathchowm Dip Gope
[email protected], 9.8E+09 Acer Indi Guwahati
[email protected] Naba Dekha
Near HQCE Mr. Dipan 9.4E+09 Acer Indi Guwahati
[email protected] Naba Dekha
Printer support
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Printer support
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
ACCEL SERVICE CENTER LOCATION
Region Location Address Contact Person
East RANCHI ACCEL FRONTLINE SMR.MANAS GHOSH - 9199439286
East KOLKATTA ACCEL FRONTLINE SE Sulagna
East GUWAHATI ACCEL FRONTLINE SMR.CHANDANKUMAR DEKHA
East BHUBANESHWAR ACCEL
ACCELFRONTLINE
FRONTLINESMr.Jitendra Kumar
SERVICES LTD, New Tripathy / Nishi
address : C-124, Okhla Industria
North Nehru Place (IT Dept)-Ne Accel Frontline Services
MRS.CHAMPA BURMAN (09971269
LTD. ;Plot No.-7, Youdhishthar marg, Uphar Marg,
North Jaipur PH : 0141-3062903/04 Miss. Neha
North Chandigarh ACCEL FRONTLINE SERVI POOJA GUSSAIN -09814755562 / 0172 5090266 / rake
North Lucknow ACCEL FRONTLINE SMadhavi / MR.ARIHANT - 0902661
North Ludhiana ACCEL FRONTLINE SE RAJ - 9915184138
North Udaipur ACCEL FRONTLINE SMr. Dinesh - 09413786518
North Allahabad ACCEL FRONTLINE SE MR.SHEIKH MOHD SHAMIM / Mr Vi
West NAGPUR ACCEL FRONTLINE S PRANEETH / MR.RAM AJAD CHAUHAN /
North BHOPAL ACCEL FRONTLINE SSIMMY - 09977103352 / 07554233171
North INDORE ACCEL FRONTLINE SE Amit - 9926066866 / RASHMI /
South Coimbatore ACCEL FRONTLINE
, BANGALORE- SMR.THIRU MURUGAN 09952153366 /
560 095
South Bangalore - Koramangla MR.THIRUMARAN - 9916344171 / prec
South Trichy ACCEL FRONTLINE SE Uthra
South Pondicherry ACCEL FRONTLINE SMR.KRISHNASWAMY / Indumathy:
South Madurai ACCEL FRONTLINE SMAREESWARAN , MR.GOPAL RAJ K
South Secunderabad MR.SUDHAKAR - 9849262554 /LAVANYA
South Visakhapatnam ACCEL
ACCEL FRONTLINE
FRONTLINE SMr.Tagore / ANEEL # 60-6-15 , Groung Floor. , Siddar
SERVICES LTD,D.NO:
South Vijayawada , Mogalrajpuram , VIJAYAWADA-520010
MISS.KALYANI ,
South Mysore ACCEL FRONTLINE SMR.SHIVKUMAR
South Hubli ACCEL FRONTLINE SE Aravind-loca manag -9916929730 /
South Mangalore ACCEL FRONTLINE SER Vidya-9740328158 / Murali-9480254
South COCHIN ACCEL FRONTLINE SMR.RAJESH - 09847984899 ; SAJI
South CALICUT ACCEL FRONTLINE SERVICESPRASEEDA LTD,DOOR NO 1297 C, 1st FLOOR,NEAR G
South TRIVANDRUM ACCEL FRONTLINE SMISS.SUJATHA / SAJITHA - 097479551
South GOA ACCEL FRONTLINE SMISS.CECILIA M CARVALHO / SH
West Ahmedabad ACCEL FRONTLINE SMR.HITESH - 09824057593 / / SH
West Baroda ACCEL FRONTLINE SDATTAJI - 9427873782 / 0265 -
West Surat ACCEL FRONTLINE SE Kunal-9377718444 (Surat -Branch
West PUNE ACCEL FRONTLINE SE PRABHA
West MUMBAI ACCEL FRONTLINE SERVI Nisha / Ravi
East RAIPUR ACCEL FRONTLINE SERV Arvindra Bhasle -9993551997 /
South Chennai Anitha / shiva
Contact Details Email - ID
0651-2532736 / 9199439286 [email protected] /[email protected]
033 - 40033759 / 763 [email protected]
9435199616 / 0361-2606592 / 260 [email protected] / [email protected]
0674-2547202,204 / NISHI - 986 [email protected] / [email protected]
011 - 41808463/65 [email protected] / [email protected]
0141 - 3062900 / 3062901 / 02 [email protected]
0172 5090266 /chanchal sir -931 [email protected] / [email protected]
0522-3016201/ 3016203 (D) 0522 [email protected] / [email protected]
0161-4639780 / 09915184138 - [email protected]
dinesh - 09413786518 / / 0294- [email protected]
0522 - 3016203 / 0532-2260008,3 [email protected] / [email protected]
0712 - 3196464 / 9822237696 - [email protected] / [email protected]
0755-4272608 / 4281825 [email protected] / [email protected] / invbhp@acce
0731/3053630 / 4245747/ 4049316 [email protected] ; [email protected];
0422-4394461 / 2303464 [email protected] / [email protected]
9448689201 - gajendra / 080 [email protected]; [email protected]
8015140416 / 9943360374 [email protected] ; [email protected]
9994072309 - Jagan / 0975107566 [email protected] / [email protected]
9360052277 / 0452-2347442 / 4 [email protected] / [email protected] / gopalraj.ka
new - 09701670003 / [email protected]
/ 9441455455 - sumalatha 09849262554 / 040 - 30272009 / 09848338467
/ [email protected]/trshyd@accelfrontlin
0891 - 3068997 / 8 5 / 94403 5678 [email protected] /[email protected]
0866 2489438 / 3203026 / 0866- [email protected] / [email protected] / [email protected]
9986389972 / 0821-4281953 / 0 [email protected] /[email protected]
09611002994 / 0836 - 4252692 / [email protected];
0824-2426635/9740328158 [email protected] /[email protected]
0484- 3022211 / 3022212 [email protected] / [email protected] / trschn@acce
9895702063 / 9995432922 / 049565 [email protected]
0471-2326743 / 9895702060 [email protected]
new - 0832-3269780 / [email protected]/[email protected]/[email protected]
079 30078448 / 079–40055902 / 0 [email protected] / [email protected]
0265 - 2354847 / 9898908775 [email protected] /[email protected]
0261-2731590 [email protected]/[email protected]
020 - 32918851 9850821996 - prab [email protected]
022 30555115 / 113 / 30007581 / [email protected]
9993551997 / 09301144330(O [email protected];
044- 30137700/06/9840277833 / 9841537015
ntline.in / [email protected]

TLINE.IN / [email protected]
e.in/[email protected] / [email protected] /

ontline.in / [email protected]

@accelfrontline.in
Escalation Level Contact Person
Escalation 1 Retail Helpdesk
Toll free – 1800 2090 247
Phone – 022-67812321/313/314/39187832
Email – [email protected]
Escalation 2 Regional/Area Service Managers

To be contacted when Customer has further query on Service centre or any other support
Escalation 3 Mr.Amit Takekar
Service Account Manager
Cell no - 09223191444
Email – [email protected]
Phone – 022-61484000

AGS – Regional/Area Service Managers Contact (L2 Escalation)

State City
West Bengal Kolkata
Delhi/P & H Delhi
Karnataka Bangalore
Tamilnadu & Kerala Chennai
Gujarat Ahmadabad
Maharashtra Mumbai
Maharashtra ROM
Andhra Pradesh Hyderabad

Corporate Escalation
Service Head

Retail Business Head

Remarks
First point of contact to log the call , Technical Support and Service centre Appointment

Second point of contact in case of Service Centre Support issue

further query on Service centre or any other support related issue.

Final escalation and will revert with confirm date of closer of any pending service calls.

Name Mobile No. Zone Email Address

Ravi Kumar 9230050761 East [email protected]
Y. S. Rawat 9212614878 North [email protected]
Karthick.k 9342557550 South [email protected]
Dinesh Kumar 9381095707 South [email protected]
Alpesh S 9227717233 West [email protected]
Vinod Sawant West [email protected]
Umesh T 9223191460 West [email protected]
Siva Prasad Vemula 8374799988 South [email protected]

Jayesh Vora
Cell no - 09223191591
Email – [email protected]
Phone – 022-61484169/170
Surya Singh
Cell no - 9323939495
Email – [email protected]
Escalation Matrix (Except Sundays & Holidays)
Call Center Level 1

020 – 24251594 (6 Lines)

080 – 25504640 / 25631369 Mr. Sachin Nashikkar

CUBIX Micro Systems

Technical Head - KVM

[email protected]
Cell:- +91 9850896890
Level 2 Level 3

Mr. Anil kumar Mr. Murugan

CUBIX Micro Systems CUBIX Micro Systems
Cell:- +91 9986086490 Phone :- 91 Cell:- +91 9886725694 Phone :- 91 80
80 25631369 25631369
[email protected] [email protected]
Pls. find the following National escalation matrix of Bharat IT Services Limited for SB

National escalation matrix of Bharat IT Services Limi

Level of Escalation Contact Person

Mr. Chirag Mathur

Level One Ms. Saroj Thakur

Level Two Mr. Indrajit Sengupta

Level Three Mr. Rajesh Verma

matrix of Bharat IT Services Limited for SBBJ Installation project……………………..

escalation matrix of Bharat IT Services Limited for SBBJ Installation project

Contact Number Email ID Location

8003391902 [email protected] Rajasthan
helpdesk_del@spicelimited
9891811770/01204141560 .com Rest of India
9829847447 [email protected] All India

9871446482 [email protected] All India

Bharat IT Services Ltd.Offices with Escalation Matrix.
HEAD OFFICE

S/N. OFF. Address

Bharat IT Services Limited

NOIDA
(HEAD OFFICE)
C-10, Sector-65,Noida-201301

REGIONAL OFFICE & Branch Office

S/N. OFF. Address

NOIDA (REGIONAL Bharat IT Services Limited

1 OFFICE) C-10, Sector-65, Noida-201301

Bharat IT Services LTD.

A-53, Okhla Phase-II,
2 New Delhi
New Dekhi-110020

Bharat IT Services Limited

CHANDIGARH S.C.F-219,Near Local Bus Stand
3
Manimajra(Chandigarh)-160101
0172 - 4351100

Bharat IT Services Limited

H.No 897/A, Subhash Nagar
The & Distt. Jammu, J&K
4 Jammu

Bharat IT Services Limited

H.No 5 street no 3 shastri nagar ,
5 Dehradun Haridwar road, Dehradun Uttrachaal.
Ph: 0135-3248771,2665214
email : [email protected]

Bharat IT Services LIMITED

House no 4/1 , Ground Floor
Block no 4 Ranthambore complex
Zone 2, M.P.Nagar
BHOPAL
6 Bhopal 4623011
Tel no 0755-2559078,4076122
Fax no 0755-4255793
e-mail:[email protected]
Bharat IT Services Ltd
FF-6,Aarohi arcade munsipulia
LUCKNOW
7 Indira nagar lucknow
Phone No- 0522-4025090,3933043

Bharat IT Services LTD.

H-2, Chitranjan Marg,
8 JAIPUR C-Scheme, Jaipur-302001 (Raj.)

Bharat IT Services Ltd.

A-99, First Floor
Near Police Chauki
Kamla Nagar
9 Agra
Agra -282005
Phone -0562 -4057559
Mobile -9412342506 /9456861624

Bharat IT Services Limited

63,Balwant Nagar
10 Meerut Near Central Bank Jail Chungi
Meerut-250001
Mob :+919412315481

Bharat IT Services Limited

Flat No.11,12,13 2nd Floor
Kanta-Kunj,Teli Galli
11 MUMBAI pp.Hero-Honda Showroom
Andheri (East) Mumbai - 400069
022-26848043, 26848048, 26848261, 26848162

Bharat IT Services Ltd.

Alankar Apartment, Flat No-3
26/14, Near N Tanaji Wadi Bus stop
12 PUNE Shivaji Nagar, Pune 411005
Ph : 020 - 25533114/15

Bharat IT Services Limited

1/54, Dover Place
Ground Floor
13 KOLKATA
Behind Gariahat Pantaloon
Kolkata -700 019 (WB)
Bharat IT Services Limited
#372, 3rd Main , 4th Block
Phase-I , HBR Layout
14 BANGALORE Bangalore -560043
Ph: 080-25449830 ,080-25449832, 080-25449833
Fax Number: 080-25440727

Bharat IT Services Ltd

1st Floor,
#40, K.B.Dassan Road,
Near SIET College
15 CHENNAI
Teynampet, Chennai - 600 01.
Tel No.044-42023466/42047375
Fax No.044-42046902

Bharat IT Services Limited

House No.218, S.C.T.Nagar, Pattom
16 TRIVANDRUM
Thiruvananthpuram - 695 004
Ph: 0471- 2445551,0471-3264200, 09846564426
Bharat IT services Ltd
Ground Floor, Surabhi Plaza,
# 6-2-11/1A, Opp Lotus Children Hospital,
17 HYDERABAD
Lakdi ka Pul,Hyderabad - 500 004
040-23328959,040-23312958,040-32965276
Fax No.23312958

Bharat IT Services Limited

House No-9,BSIDC Colony,
18 PATNA ADRILane,Opp.A.N.College
Boring Road,Patna-13 Ph:0612-2270097
Fax:- 0612-2540779

Rohitash Singh
Deputy General Manager - Services
Bharat IT Services Limited
(formerly Spice net Limited)
(A Spice i2i Company)
C-10, Sector - 65,
Noida (U P) - 201 301
Desk Ph.: 0120 4141556
9810446458
Email : [email protected]
Web : http://www.bharatitservices.com/
Bharat IT Services Ltd.Offices with Escalation Matrix.
HEAD OFFICE
National Help Desk
1st Level

Mr.Amit pal
0120-4141585, 9871360106
[email protected]

REGIONAL OFFICE & Branch Office

Helpdesk Branch Manager Service
1st Level 2nd Level

Mr Neeraj Kumar
Ms Saroj -0120-4141560 Mobile: 9810005275
[email protected] [email protected]

Ms.Vandana/Usha Mr Neeraj Kumar

[email protected] Mobile: 9810005275
Phone: 011-45601456/ 45601470 [email protected]

Mr.Rajesh-Service Incharge
Mob: 09780194868
Mrs. Neelam
[email protected]
0172 - 4351100
Mr Satbir Singh (Branch Manager)
[email protected]
Mobile:09815079172
[email protected]

Mr Rakesh Kaul Mr Rakesh Kaul

Mobile: 9596877361 Mobile: 9596877361
[email protected] [email protected]

Prakash Singh Nagarkoti Mr Harendra Rautela

0135-3248771,2665214 ,09412348174 Mobile: 9411114600
[email protected] [email protected]

Mr Amber Amir Siddiqui

0755-4076122,2559078 Mobile:9425300403
[email protected] [email protected]
Mr.Pradeep-Service Incharge
Mob: 09335027063
Ms Priya/Ms.Nupur
[email protected]
0522-4025090, 3024256,3933043
Mr Anil Pandey (Branch Manager)
[email protected]
Mobile :9793605555
[email protected]

Mr.Chirag-Service Incharge
Mob: 08003391902
Ms.Priya [email protected]
Ph: 0141-4017300 Mr.Inderjeet(Branch Manager)
[email protected] Mob: 9829847447
[email protected]

Mr D.K.Shukla
Mobile:09719742506,9412342506
Mr.Sandeep [email protected]
Phone :0562-4057559 /9412342506
Helpdesk : [email protected]

Mr.Harish Kuntal
Mob :+919412315481

Mr Dilip Tilve
Ms Shera
Mobile : 9221438485
022-26848017/37/43/48
022-32974028
[email protected]
[email protected]

Ms Ranjeeta Mr Rajkumar
020 - 25533114/15 Mob 9922001614
[email protected] email id: [email protected]

Ms Gopa Ms. Susmita

033-40012212/40012213/40012214 033-40012220
[email protected] [email protected]
Ms. Ramaya Mr.Vishwas
080-25449830 ,080-25449832, 080-25449833 Mob: 9980063180
[email protected] [email protected]

Ms Lawanya Mr S velmurugan
044-42047375,42023466, 42046902 mob:09710227173
[email protected] [email protected]

Mr.Arun Shekar
Mr S velmurugan
0471- 2445551/0471-3264200
mob:09710227173
09846564426
[email protected]
[email protected]

Ms.Yogita
Mr Sairam
040-23328959
Mobile:9866154393
[email protected]
[email protected]

Mr Amar kumar
Ms. Nishta
Mobile:09431451608
0612-2270097
[email protected]
[email protected]
Chief Operating Officer
2nd Level

Mr. RVS Minhas

0120-4141588
9899595469
[email protected]

RCSM
3rd Level

Mr Sandeep Raipal
Mobile :9540095656
[email protected]

Mr Sandeep Raipal
Mobile :9540095656
[email protected]
Mr Sandeep Raipal
Mobile :9540095656
[email protected]

Mr Sandeep Raipal
Mobile :9540095656
[email protected]

Mr. Naren Shah

Mobile: 9422033293 022-
32974028
[email protected]

Mr. Naren Shah

Mobile: 9422033293 022-
32974028
[email protected]

Mr. Arijit Sakhel

09836012473
[email protected]
Mr.Shiva Reddy
Mobile : 9448171510
040-42046903
[email protected]

Mr.P.Bakiyadass
0-9840072760
040-42046903
[email protected]

Mr. SM Vaseem
040-32965276
9849024375
[email protected]

Mr Pradeep Jha
Mobile:9334978095
[email protected]
022-66708913
[email protected]
Toll Free number
18001803366

Sales support
S. No Zone Region
First Level as a SPOC to Acer
Bangalore
Regional Level Sales team for sales cordination and prices for regional level End
1 North North India
Karnataka
2 South TN
AP & Telangana
West India
3 West
West India
Second Level Sales Support - Order Booking Status, billing coordination, large Tende
Canon HO Sr. Manger - Marke
National Level 3 Escalation
Canon HO Asst. Director

Service Centre Details

S.No. Area of Operation Location

1 Uttar Pradesh Lucknow

2 Delhi-NCR Delhi
3 Rajasthan Jaipur

4 Chandigarh
Punjab,Jammu &Kashmir,H.P,Uttaranchal & Haryana

5 Gujarat,Dadar & Nagar,Daman & Diu,and Madhya Ahmedabad

Pradesh
6 Mumbai Mumbai
7 Rest of MaharahtraChattisgarh and Goa Nagpur
8 West Bengal, Sikkim Kolkata
9 Bihar, Jharkhand & Orissa Jamshedpur

10 Assam,Meghalaya,Tripura,Manipur Mizoram,Nagaland Guwahati

& Arunachal Pradesh
11 Karnataka Bangalore
12 Kerala Cochin
13 Andhra Pradesh Hyderabad
14 Chennai
Tamil Nadu,Andman Nikobar,Lakshwadeep,Pondicherry
South Karnataka Bijapur

Note
Transit damage cases to be reported to the sales team immediately on receipt of the materials with photographs and
Name Contact No Email ID
First Level as a SPOC to Acer
Dhananjaya Urs [email protected]
9886041990
ales cordination and prices for regional level End customers
Mr. Sunil Kaul 8699067771
[email protected]
Dhananjaya Urs 9886041990
[email protected]
Chinnadurai 9940491119
[email protected]
Praveen Raj 9000111059
[email protected]
Ashok Jha 9967535141
[email protected]
Sandeep Kumar Rai 9619566195
[email protected]
Booking Status, billing coordination, large Tender price support
Mr. Mohammed Nasir 9873565765
[email protected]
National Level 3 Escalation
Mr. Puneet Sabharwal 9810711781 [email protected]

Level I Level II
Regional
E-Mail ID Region
Channel Support Manager Manager
Avanish kardam [email protected]
Rajesh Sharma [email protected]
Monender Sharma [email protected] North Mr.Rajesh Sharma

Mulayam Yadav [email protected]

Sachin Solanki [email protected]

West Mr. Nand Kumar Singh
Mr. Nand Kumar Singh [email protected]
Nand Kumar Singh [email protected]
Ahin Das [email protected]
Vinod Gupta [email protected]
East Mr. Ahin Das
Nabajyoti Sarma [email protected]

David Selvarajan [email protected]

Salim Mohamed Ashim [email protected]
Srinivas Kumar [email protected] South Mr. David Selvarajan
South Mr. David Selvarajan

N Gopan [email protected]
Sun Computers Behind SS High School Complex,Beside Jain 08352-25

receipt of the materials with photographs and will be replaced through RMA proces
[email protected]

Level II

Email Id

[email protected]
[email protected]
NA [email protected] ASC
1.As per the normal process calls has to get register with our CCC and RMA # has to be generated.
2.Our SLH team will take care of indenting the spare with CISCO call center.
Cisco call centre call logging process.
Toll free # 000-800-100-1364
Email call logging- [email protected]

SLH has to provide the contract # 92651127 for any brake down calls of BOB customer(2012 Purchase )while registering the c

3.Once the replacement is provided by Cisco same will be despatched to partner according to RMA # generated and defective

Note:
SLH--you can contact Rajesh BV for any pending cases and cc to me for any help required.

Any Vendor escalation you can contact me and vinod sir.

ing the call in case if they ask POP same has been enclosed to AIL Support email-id dated 17th oct 2012

defective has to be returned back to SLH.

D-Link RMA Locations Address.
s/n Location Branch Address
1 BANGALORE D-Link (India) Ltd ( RMA Centre)
NO.1206. Opp to 5th "A" Cross,
Near to IAS Officers colony,
16th Main Road, 2nd Stage, BTM Layout
Bangalore - 560 076
2 CHENNAI D-Link (India) Ltd ( RMA Centre)
JVL, Plaza, Ist Floor,
501, Anna Salai,
Teyanmpet,
Chennai-600 018
3 GOA D-Link (India) Ltd.
Registered Office RMA Centre
Factory L-30 Verna electronic city Vena Plateu
GOA-403722.India

4 KOLKATTA D-Link (India) Ltd ( RMA Centre)

First Floor.
49/2 Purna Das Road,
Kolkata-700 029
5 MUMBAI D-Link (India) Ltd ( RMA Centre)
Ground Floor, Agarwal Estate, 168, CST Road
Technimount Compound, Kalina
Santacruz(E)
Mumbai - 400 098
6 NEW DELHI D-Link (India) Ltd ( RMA Centre)
B58, Ground Floor, Kalkaji,
New Delhi - 110 019.

7 SECUNDERABAD D-Link (India) Ltd ( RMA Centre)

103, Ist Floor, LBR House,
Picket Main Road,
Secunderabad- 500003

14 JAIPUR D-Link (India) Ltd ( RMA Centre)

90, Dhuleshwar Garden
C-Scheme,
Jaipur -
15 LUCKNOW D-Link (India) Ltd ( RMA Centre)
40, Chandralok Colony, Kaporthala Aligani
Lucknow -226 020
16 CHANDIGARH D-Link (India) Ltd ( RMA Centre)
S.C.O. 175, 2nd Floor, Sector - 38D
Chandigarh - 160 047
ations Address.
Tel. nos# / Contact Person Email Address
Tel : 080-2678 1352/55 [email protected]
Mr. C. Kamalnathan

Tel : 044- 2433 2745 / 46 [email protected]

Mr. Ramesh Kanna

Tel : 0832-5680206 / 568 0207 [email protected]

Mr.Srinivas Salunke Extn: 206 [email protected]
Mrs.Asavari Desai Extn : 204 [email protected]
Mr. Store Extn : 207 [email protected]
Ms. Ilma Extn : 202
Tel : 033- 2465 4169 [email protected]
Miss. Moumita
MR. Floyd Fernandes

Tel : 022 2654 2264/65/66 [email protected]

Mr. Yogesh Parab
Mrs. Vaisali Surve

Tel : 011 - 2628 3573 / 76 [email protected]

Mr. Nitesh Naik

Tel : 040- 2771 7392 [email protected]

Mr. Vishal Kandade

Tel : 079- 26871034/55415286 [email protected]

Mr. Vikram Patel

Tel : 020-2545 0018 [email protected]

Mr. Shanbhaji Bhosale
Mr. Sammer Sheikh

Tel : 0484 -2313161 [email protected]

Mr. Krishnamurthy
Mr. Jogi verghese
Tel : 0755- 5283 190 [email protected]
Mr. Chetan Wayangankar
Mr. Audumber Khurd

Mr. Pradeep Behera [email protected]

Mr. Manaranjan
Tel : 0674 - 2595 783

Mr. Tinku / Mr. Ankuran [email protected]

Tel : 0361 234 1350

Mr. Heera Singh [email protected]

Tel : 0141 - 5125460

Mr. Arjun Pal [email protected]

Tel : 0522 - 2374 478

Mr. Suraj Prakash [email protected]

Tel : 0172-5047894
Region Area Covered Location

West Bengal, Orissa Kolkatta

E
A Bihar, Jharkhand Patna
S
T North East India Guwahati

Delhi, Uttaranchal, Haryana Delhi

N
O Panjab, J & K Punjab/Jammu

R
T Rajasthan Rajasthan

H
Uttar Pradesh Lucknow

Mumbai Mumbai

Pune & Upcountry Pune

W
E Vidharbha & Chattisgarh Nagpur
S
T Gujarath Ahmedabad

Madhya Pradesh Indore

Tamil Nadu Chennai

S
O Karnataka Bangalore

U
T
H
S
O
U
T Andhra Pradesh Hyderabad

H
Kerala Cochin

Information
[email protected] : To register complaint/provide the JR number & details of service center. Call can be
425 0011/1860 3000 1600 also.

Level 1 Escalation : If there is no response from [email protected] within 8 working hours

Level 2 Escalation to respective Area Managers : If there is no response from [email protected] with

Final Escalation : If there is no response from respective Area Managers within 8 working hours

a. JR/RMA number must be quoted for any followup

b. JR Creation - 3 Hours from the time mail is sent. (09.00 A.M to 06.00 PM) - Excluding Sundays & EPIL Holid

Requirement to register the complaint

a)Model/Product name & serial # alphanumeric numbers first 4 digit are alphabetand the next 6 digit are nu
b)Complete address and contact details of the customer
c) Proof of purchase on any discrepancy in the warranty period.
Centralized Help Desk Deliverable Team

Gargi Roy
[email protected]
Ph No:033-22831589/90/91
9830036176

Toll Free :18004250011

Toll Paid : 186030001600 Shalini T G
[email protected] [email protected]
Ph No:080-30515028

Laxmi Dhanichand Thakur

[email protected]
Ph No:022-28261455

Warranty Updation
email: [email protected]
Telefax No: 30515078

Shalini T G
[email protected]
Ph No:080-30515028

ovide the JR number & details of service center. Call can be registered with Toll Free no: 1800

[email protected] within 8 working hours

: If there is no response from [email protected] within 8 working hours

pective Area Managers within 8 working hours

nt. (09.00 A.M to 06.00 PM) - Excluding Sundays & EPIL Holidays.

numbers first 4 digit are alphabetand the next 6 digit are numeric

arranty period.
Area Incharges Regional Incharges
Gargi Roy
Ph : 033-22831589/90/9830036176
Email :[email protected]
Maruti Kumar Mishra Manoj Jagtap
Ph :7488049615 [email protected] H/P :
Email :[email protected] 9830996360
Subhasis Nandi
Ph : 9678085763
email :[email protected]
Manjit Rajput
Ph : 079-26407176
email : [email protected]
Rajesh Sharma Vishwanath
Ph : 9872243335 [email protected] H/P:
email :[email protected] 9899551300
Banamali Karmakar
Ph :9413340887
Email :[email protected]
Ram Kumar Manoj Jagtap
Ph: 9838200251 [email protected] H/P :
Email :[email protected] 9830996360
Pradip Basu
Ph:28261515/16/17
[email protected]
Prashanth ingole
Ph : 020-30286000/9822702180 [email protected]
email :[email protected]
Ravishankar
Ph No: 9049980955
email :[email protected]
Sandeep Saptaputre
9820637831
[email protected] Sandeep Saptaputre email :
[email protected] H/P:
Pankaj Kumar Wadwa
9820637831
Ph: 9755511334
email :[email protected]
Suresh Ranganathan
Ph:044-30277515
email :[email protected]
Ezhil Rajan
Ph : 080-30515074/9880351351
email :[email protected] Jagannathan Vittal Rao Email
:[email protected] H/P :
9840301456
Jagannathan Vittal Rao Email
:[email protected] H/P :
Ganesamoorthi
9840301456
Ph : 040-40359898/7702304914
email : [email protected]
Arun
Ph : 0484-4012309
Email: [email protected]

Free no: 1800

HP CONTACT MATRI

Ahmedabad States / locations covered

Gujarat
Name
1
Phone
Fax
Email

Bangalore States / locations covered

Karnataka Name
2
Phone
Fax
Email

Chennai States / locations covered

3
TN, Kerala, Puducherry & AN Islands

North-1 States / locations covered

Delhi
Name
Phone
Fax
Email

Name
Phone
NCR(Noida, Gurgaon, Faridabad, Manesar & Ghaziabad)
Fax
Email

North-2 States / locations covered

Name
Phone
Fax
Chandigarh, Punjab, Haryana, Himachal Pradesh, J&K
(Except F'bad & Gurgoan)
Email

Uttar Pradesh( Except Noida, G'bad) & Uttrakhand

Rajasthan, Madhya Pradesh & Chattisgarh

Hyderabad States / locations covered

Name
6
Andra Pradesh Phone
Hyderabad Fax
Email

Kolkatta States / locations covered

Name
7
East Phone
Fax
Email

Mumbai States / locations covered

Name
8
Mumbai Phone
Fax
8
Mumbai

Pune States / locations covered

Name
9
Rest of Maharashtra & Goa Phone
Fax
Email

The url, containing the HP standard warranty terms:

http://www8.hp.com/us/en/privacy/limited_warranty.html
HP CONTACT MATRIX -VOLUME DELIVERY

Level I Level II
Service delivery Coordinator Service Delivery Lead

Smital Thakkar Jashmin Joshi

91-79-39820319 91-79-39820312
91-79-39820301 91-79-39820301
[email protected] [email protected]

Level I Level II
Service delivery Coordinator Account Delivery Manager

Prathiba Prakasam Senthilnathan A

91 44 28365566 ext. 9514
91 9952355334

Level I Level II
Service delivery Coordinator Account Delivery Manager

Prathiba Prakasam Senthilnathan A

91 44 28365566 ext. 9514
91 9952355334

Level I Level II
Service delivery Coordinator Account Delivery Manager

Rakeshori Kaul Taranjeet Bedi

91-0124 6719161 91-124-6719150/9999396842
91-0124-6719139
[email protected] [email protected]

Level I Level II
Service delivery Coordinator Account Delivery Manager

Bhavya Arora Kapil Chawla

91-124-6719150 91-124-6719150 / 9999849710

Level I Level II
Service delivery Coordinator Service Delivery Lead

Neeraj Kumar Alok Batish

91-124-3886204 91-8146990630
91-0124-6719139

Service delivery Coordinator Service Delivery Lead

Neeraj Kumar Santokh singh
91-124-3886204 9811836653

Service delivery Coordinator Service Delivery Lead

Neeraj Kumar Manjit Kumar
91-124-3886204 91-124-3328500 / +91 9301751259

Level I Level II
Service delivery Coordinator Account Delivery Manager

Prathiba Prakasam Senthilnathan A

91 44 28365566 ext. 9514
91 9952355334

Level I Level II
Service delivery Coordinator Partner Account Manager

Arunima Ghosh Samit Das

91-33-30718000 9836958558
91-33-22837167 91-33-22837167
[email protected] [email protected]

Level I Level II
Service delivery Coordinator Account Delivery Manager

Nafees Nakhwa Ramesh Kumar

91-22-33748026 91-9821565042
91-22-33748999 91-22-33748999
[email protected] [email protected]

Level I Level II
Service delivery Coordinator Account Manager

Parvati Kounder Maithili Bansod

020 - 30119600 020 - 30119600

warranty terms:
cy/limited_warranty.html
Level III Level IV
Account Delivery Manager Regional Support Manager ( West)

Ramesh Kumar Deepan Bapna

91-9821565042 91-22-33748024
91-22-33748999
[email protected] [email protected]

Level III Level IV

Account Delivery Manager Regional Support Manager ( West)

Ramesh Kumar Deepan Bapna

91-9821565042 91-22-33748024
91-22-33748999
[email protected] [email protected]

Level III Level IV

Account Delivery Manager Regional Support Manager ( West)

Ramesh Kumar Deepan Bapna

91-9821565042 91-22-33748024
91-22-33748999
[email protected] [email protected]

Level III Level IV

Account Delivery Manager Regional Support Manager ( West)

Ramesh Kumar Deepan Bapna

91-9821565042 91-22-33748024
91-22-33748999
[email protected] [email protected]

Level III Level IV

Account Delivery Manager Regional Support Manager ( West)

Ramesh Kumar Deepan Bapna

91-9821565042 91-22-33748024

Level III Level IV

Account Delivery Manager Regional Support Manager ( West)

Ramesh Kumar Deepan Bapna

91-9821565042 91-22-33748024
91-22-33748999

Account Delivery Manager Regional Support Manager ( West)

Ramesh Kumar Deepan Bapna
91-9821565042 91-22-33748024
91-22-33748999
[email protected] [email protected]

Account Delivery Manager Regional Support Manager ( West)

Ramesh Kumar Deepan Bapna
91-9821565042 91-22-33748024
91-22-33748999
[email protected] [email protected]

Level III Level IV

Account Delivery Manager Regional Support Manager ( West)

Ramesh Kumar Deepan Bapna

91-9821565042 91-22-33748024
91-22-33748999
[email protected] [email protected]

Level III Level IV

Account Delivery Manager Regional Support Manager ( West)

Ramesh Kumar Deepan Bapna

91-9821565042 91-22-33748024
91-22-33748999
[email protected] [email protected]

Level III Level IV

Account Delivery Manager Regional Support Manager ( West)

Ramesh Kumar Deepan Bapna

91-9821565042 91-22-33748024
91-22-33748999
[email protected] [email protected]

Level III Level IV

Account Delivery Manager Regional Support Manager ( West)

Ramesh Kumar Deepan Bapna

91-9821565042 91-22-33748024
91-22-33748999
[email protected] [email protected]
Mustek scanners are sold with RTB i.e. carry-in warranty.

Call logging:
[email protected]
Mr. Shovan Chanda [email protected]
Toll Free: 1800-425-1340

Support Matrix:

Office Address
Ph. No.

Sl.No. Location

Call Log
Level 1
1 Bangalore

2 Chennai

3 Secunderabad

4 Mumbai

5 Delhi

6 Kolkata

7 Bhuvaneswar
8 Jaipur
9 Ahmedabad

10 Lucknow
Level 2

1 Bangalore
2 Mumbai
3 Chennai
4 Kolkata

5 Bhuvaneswar
6 New Delhi

Level 3
1 All India
RTB i.e. carry-in warranty.

egramicro.com

Integra Micro Systems (P) Ltd- New Delhi

Integra Micro Systems (P) Ltd. DTJ-220/221, 2nd Floor, DLF Tower B, Jasola, New Delhi
011-47671300,302,303,304,305,306.307

Address Name of the Engineer

One point contact

person
Mr Nafees Malik

529,F Block,60 Feet Main Road , Sahakar Nagar, Mr Balaji

Banagaore
Mr Sunil Madhu
New No.16,Old No 19, Jayalakshmipuram,1st Street Mr Baskar
Nungambakkam, Chennai
1-8-32/5, 1st Floor, Bapu Bagh Colony, Prenderghast Mr Sarath
Road, Secunderabad
Millennium Business Park, MIDC, Plot No 107, Building Mr Mohan
no 3, Sector 3, Mahape, Navi Mumbai
DTJ 220/221,2nd Floor, DLF Tower B, Jasola, New Delhi Mr Hariom Singh

Mr Chetan
15 Lake Place,Ground Floor, Near Lake Market ,Kolkata Mr Shovan

427,Shanthi Kunj, Old Statation Bazar,Bhubaneswar Mr Shovan

H-4,Chittranjan Marg, C-Scheme, Jaipur Mr Hariom
C-1,Mahavir Nagar Flats, Opposite Shyamal-V, Shyamala Mr Mohan
Char Rasta, Setellite, Ahmedabad
C-1941,Awas Vikas Colony, Lucknow Mr Sheel Kumar

Mrs Mamatha
Mr Raj Gaurav
Mr Basker
Mr Jayorshi
Majumder
Mr Amlan Roy
Mr Sheel Kumar
Mr. Bidyut Das

Mrs Vimla Jogesh

B, Jasola, New Delhi

e-mail

[email protected]
[email protected]
[email protected]

[email protected]
[email protected]
[email protected]
[email protected]

[email protected]
[email protected]
[email protected]

[email protected]
For KODAK DOCUMENT SCANNER SUPPORT, you can contact the Kodak Alaris Service & Support Division by either of the
· TOLL FREE – 1800 22 8989 (from MTNL & BSNL Lines Only)
· DIRECT – 022-66416824/66416342.
· EMAIL – [email protected]
· For Warranty Registration # 022-66416351 – [email protected] , roseann.gonsalves@kodakalaris
· Status / updates on pending calls – Roseann Gonasalves / Selvasundari ( call on any of the above numbers o
· For Parts Enquiry # 022-66416770 [email protected],[email protected]

Escalation w.r.t Operations / spares logistics – Mr Sumon Ghosh – Operations Manager ,India . cell# - 09820493790 ,ema

Support issues
NORTH INDIA – Mr Satyawan Singh Cell # 9212129720 [email protected]
EAST INDIA – Mr Anupam Ray Cell # 9874589770 [email protected]
WEST INDIA - Mr Elvis Cornelio Cell # 9920244074 [email protected]
Mr Thomas Jadhav Cell #9930373770 [email protected]
SOUTH INDIA – Mr Niranjan Kumar # 9962568809 [email protected]

Senior Management ESCALATION III

· NEIL FALCAO – National Manager – Customer Service ,India Cluster cell # 9820348354 Email - neil.falca
Dear OEM,
We at Lipi are continuously looking at ways to increase the satisfaction level of our customers.

The launch of our own National Call Center is one such initiative. You can email your complaints to the Cal
[email protected].

We are pleased to inform you that we have launched our Call Center which is effective from the month of June -2013 . We
would have been informed about the same by our local service team.

When logging the complaint, we request you to kindly provide the following information: Customer Name, Full Postal Addr
Code, Contact Person and telephone number, Model of the equipment, Serial number of the equipment, Nature of the prob
after the visit of your engineer to the site and the engineer’s contact details.

You will be emailed the ticket number for all calls, post logging , the status of the call can be obtained from the same mail id w
a single point of contact for all your call status. The call center also will automate the process of sending the closure details of
e mail to the mail id from where the call is logged by the OEM.

We at our end are quite sure that this new initiative will go a long way in serving you more quickly and efficiently. Henceforth
longer need to call up our local centers/engineers to log calls. Our call center will take your calls and update you on the prog
incident logged with us.
We sincerely thank you for your patronage over the years and we would like to assure you that we stand committed to o
serving you much better, much quicker.
We look forward to your valued feedback and suggestions.
Thanks & Best Regards,
Team Lipi
Regionwise Escalation Matrix of Lipi Data Systems Ltd - Printers

All India
Call Region Area Service Manager Location Mobile No.
Logging
no.

Gagandeep Singh Delhi 9871988094

Rajendra Zutshi Dehradun 98977 94780

Sharad Mathur Jaipur 9001795201

North
Piyush Singh Lucknow 7080111658

Suneel Bhan Chandigarh 98765 01083

N. P. Choudhary Guwahati 8811022277

East
Partha Dey Kolkata 9831662167

Surendra Kumar Patna 9835449830

57 Email id: [email protected]

Santosh Mishra Bhubaneshwar 7894443710

S. R. Partharsarth Chennai 7708110253

Toll Free: 1800 266 2777 Alternate Number: 022 67545757 Email id: customercare@lipida

S. Mahesh Coimbatore 8220045611

Alfred Manohar Bangalore 8861207304

South

G. Prafful Hyderabad 8008877122

K Premkumar Cochin 8129701920

Pramod Hilage Mumbai 8879967610

Deepak Bauskar Pune 8879441530

West

Mohan Joshi Indore 7747010434

Sunil Mathur Ahmedabad 8511116186
rix of Lipi Data Systems Ltd - Printers

States
Email ID Lipi Branches Service Head
Covered

Delhi and Delhi, Faridabad,

[email protected]
NCR Meerut, Hisar, Panipat

Uttarakhan Dehradun, Haridwar,

[email protected] Haldwani,
d Muzaffarnagar

Jaipur, Kota, Bikaner,

sharad.mathur@lipidat Jodhpur, Udaipur,
a.in Rajasthan Ajmer, Sriganganagar,
Alwar

Lucknow, Kanpur,
Uttar Varanasi, Gorkhapur,
[email protected] Agra, Allahabad,
Barielly, Jhansi

Chandigar Chandigarh, Simla,

h, Jammu Jallandhar, Jammu,
[email protected] & Kashmir, Ludhiana, Dharamshala,
n Himachal Amritsar, Bhatinda,
Pradesh, Mandi, Kashmir
Punjab

Assam, Guwahati, Silchar,

Meghalaya Duliajan, Agartala,
, Manipur, Shillong ,Bongaigaon,
nripen.choudhury@lipi Nagaland, Jorhat, Dimapur,
data.in Mizoram,
Email id: [email protected]

Imphal, North
Arunachal Lakhimpur, Nagaon,
Pradesh,
Tripura Dibrugarh

West Kolkata, Khargapur,

[email protected] Bengal, Durgapur, Siliguri, Suri,
Sikkim Malda, Behrampore

Patna, Muzaffarpur,
surendra.kumar@lipidat Bihar,
Jharkhand Bhalagpur, Jamshedpur,
Dhanbad, Ranchi

santosh.mishra@lipida Odhisa Bhubaneshwar, Sambhalpu

ta.in

Chennai &
sr.parthasarthy@lipidataPondicherr Chennai, Pondicherry,
Vellore, Sriperumbudur
y
Coimbatore, Salem,
Rest of Erode, Hosur, Madurai,
[email protected] Tamilnadu Trichy,
Tirunalvelli,Thanjavur

Bangalore, Mysore,
[email protected]
Karnataka Mangalore, Belgaum,
Gulbarga, Hubli, Hospet

Hyderabad, Nizambad,
Ramagondam,
Andhra Khamam, Tirupati,
[email protected] Pradesh & Kurnool, Anantapur,
Telangana Vijaywada, Vizag,
Rajahmundry, Nellore,
Guntur

Cochin, Kottayam,
k.premkumar@lipidata Kerala Trivendrum,Trissur,
.in Kannur, Calicut,
Pathanamitha, Palakkad

Mumbai,N Partha Dey : 9831662167

avi
Mumbai,
Thane, Mumbai, Vashi, Nagpur,
[email protected]
Palghar, Amravati
Raigad,
Nagpur
and
Amravati

State of
Goa and
following
regions of Pune, Kolhapur,
Maharshtr Solapur, Chiplun, Goa,
a: Pune,
[email protected] Nasik, Bhusawal,
Aurangaba Aurangabad,
d, Nasik, Ahmednagar
Ratnagiri
and
Sindhudur
g.

Bhopal, Indore,
Jabalpur, Gwalior, Betul,
Madhya Rewa, Raipur, Bilaspur,
[email protected] Pradesh, Ratlam, Khargone,
Chattisgarh Guna, Seoni, Sagar,
Rajgarh, Chattarpur,
Bhillai
Gujarat,
Daman &
[email protected], Dadra Ahmedabad, Rajkot,
,Baroda, Surat
and Nagar
haveli
NUMERIC SERVICE CENTRE CONTACT DETAIL

R DATE OF
REGION SL.NO SC No. CENTRE CONTACT PERSON
No. OPENING

P.R.Unnikrishnan/ N.Eswara /
1 1.1 Bangalore 9-Jul-87
G.Srinivasan

2 1.2 Hosur 21-Aug-04 P.Chelladurai

3 1.3 Shimoga 20-Aug-04 R.Rajkumar

BANGALORE

4 1.4 Mangalore 1-Apr-95 Guru Siddiah

1
5 1.5 Mysore 1-Jan-01 R.Anandan

6 1.6 Hubli 20-Jun-98 Venugopal

7 1.7 Gulbarga 4-Mar-04 Kumar.K

8 1.8 Belgaum 19-Dec-04 Kennedy

9 1.9 Bijapur P.Chelladurai

10 2.1 Bhopal Vijayakumar / Sahoo

11 2.2 Raipur S.Sivakumar

12 2.3 Jagdalpur Jebar Singh

BHOPAL

13 2.4 Ambikapur Surendran

14 2.5 Indore S.Anto Terrance

15 2.6 Jabalpur S.Solomon

16 2.7 Gwalior K.G.Sabu

17 2.8 Satna 24-Dec-04 M. Senthil Kumar

18 2.9 Chindwara 24-Dec-04 Kamlesh

19 3.1 Bhubaneswar A.K.Sutar / U.C.Panda

20 3.2 Rourkela Siddu Rangan

21 3.3 Berhampur 1-Jan-03 Taranai Nahak

BBSR

3
BBSR
3

22 3.4 Rayagada 28-Jul-04 Amarendra Mohapatra

23 3.5 Sambalpur 24-Jan-05 Rafik Raja

24 4.1 Cochin S.P.Arumugam / V.Ganesh

25 4.2 Calicut L. Guruswamy / E.B.Jaikrishnan

26 4.3 Kannur R.Durgaprasad

27 4.4 Kottayam J. Gilbert Jefferson

COCHIN

4
28 4.5 Trissur Ranjith Kumar / Sundaram

29 4.6 Trivandrum Saravanan / Karthik

30 4.7 Palghat Raghavendra

31 4.8 Kollam S.S.Sunil

32 4.9 Malappuram 24-Dec-04 Saju.K

33 5.1 Coimbatore Ganesh Baskar / R.Sellappan

34 5.2 Dharmapuri Jeyaram Singh

COIMBATORE

35 5.3 Erode Balasubramanian

36 5.4 Salem Narayanasamy

5 37 5.5 Karur Nagarajan

38 5.6 Tiruppur Stanley singh

39 5.7 Kumbakonam Vijaya Raghavan

COIMBATORE

40 5.8 Trichy A.Joel Singh / R.Venketesh

41 5.9 Pudukottai 31-Dec-04 Venkatraman

42 6.1 Chennai K.Prakasam

43 6.2 Parrys Narayanasamy

44 6.3 T.Nagar D. Ravishankar

CHENNAI

45 6.4 Anna Nagar Jaikumar

6
46 6.5 Adyar Thiruganam

47 6.6 Pondicherry Chithravelu

48 6.7 Neyveli 10-Dec-04 Sanjay

CH
49 6.8 Vellore Vijayadoss

50 7.1 Hyderabad D.Boopathy / R.Chandrasekar

51 7.2 Ananthpur M.Sundar

52 7.3 Vijayawada Shankar Babu

53 7.4 Visakhapatnam Suresh/V.N.Das

54 7.5 Kakinada P.Ponnairam

HYDERABAD

55 7.6 Karimnagar Rajender

56 7.7 Warrangal 21-Dec-04 K.Venkatesan

57 7.8 Kurnool Udayakumar

58 7.9 Tirupathi R.Senthil Kumar

59 7.10 Cuddapah N.Premkumar

60 7.11 Ongole Manoharan.P

61 7.12 Nellore 20-Dec-04 Karthikeyan

62 8.1 Kolkata Sundara Babu / Seshadri Gopalan

63 8.2 Patna Keerthirajan.S / AmanullaKhan

64 8.3 Gaya 1-Apr-04 Ravishankar.P

65 8.4 Purnea 1-Sep-04 Saravanan.M

66 8.5 Muzzafarpur 1-Apr-04 Sakthivel.D

67 8.6 Bhagalpur Praveen Kumar

KOLKATA

68 8.7 Durgapur A.G.Perumal

69 8.8 Ranchi Ahmed Ali

70 8.9 Guwahati V.M.Ramesh / Srikant Nanda

71 8.10 Dhanbad 28-Nov-03 A.Surya Ramakrishna Rao

72 8.11 Jorhat U.Arumugam

73 8.12 Silchar Johns Raja.G

74 8.13 Agarthala 22-Dec-04 S. Satheesh Kumar

75 8.14 Siliguri T.E.Harikrishnan

76 8.15 Gangtok 6-Apr-04 Saravanakumar

77 9.1 Lucknow 1990 K.Pandi /Anurag Mathur

78 9.2 Allahabad 16-Apr-03 K.Ekambaram

79 9.3 Gorakhpur 1-Apr-03 Akilesh Kumar Srivastava

LUCKNOW

9 80 9.4 Varanasi 1994 Sri. Prakash.Mishra

81 9.5 Kanpur 2001 K.Ramesh

82 9.6 Faizabad 24-Nov-03 T.Sadananthan

83 9.7 Bareilly 24-Dec-03 Arvind Kumar Srivastava

84 10.1 Madurai G.Baskar / Mathivanan

MADURAI

85 10.2 Sivakasi C.Murugan

10
86 10.3 Tirunelveli S.N.Murugavel

87 10.4 Nagerkoil 20-Dec-04 Nambirajan.T

88 11.1 Mumbai K.Ekambaram / K.R.shah

89 11.2 Vashi 20-Feb-04 Syed Magdoom

90 11.3 Pune P. Raghunath / Sandeep Kurnawat

91 11.4 Kolahpur 21-Apr-04 Karuppiah

92 11.5 Solapur S.Palani

93 11.6 Ahmedabad 1990 / 91 K.N.Periasami / Paragh Shah

94 11.7 Bhuj Apr'04 P.Manoharan

MUMBAI

95 11.8 Rajkot Feb'03 Indirachitu

11
96 11.9 Bhavnagar Aug'03 M.Parthiban

97 11.10 Aurangabad M.Venketesh

98 11.11 Nasik 29-Jan-04 Ramesh Yadav

99 11.12 Baroda Sep'05 G.Karthikeyan

100 11.13 Goa Ramesh S.Teli

101 11.14 Surat Jan'05 A.R.John

102 11.15 Jamnagar May'99 T.V.Soju

103 11.16 Nagpur T.Jegatheesan
104 11.17 Akola 25-Mar-04 K. Ramesh

105 11.18 Nanded 23-Dec-04 S. Manimaran

106 12.1 New Delhi Vikas Mishra / K.K.Jain

107 12.2 Meerut Anilkumar Dhawan

108 12.3 Agra Sunil Kumar Mishra

109 12.4 Chandigarh B.Senthil Kumar / K.K.Behera

110 12.5 Karnal 15-Aug-04 Deepak Singh

111 12.6 Gurgaon Debashish

112 12.7 Dehradun Dheeraj Singh Bisht

113 12.8 Hissar Mukesh Gautam

NEW DELHI

12
114 12.9 Ludhiana Parthasarathy

115 12.10 Jalandhar Pradeep Kumar Gaur

116 12.11 Jaipur P.Shibu

117 12.12 Kota 31-Dec-04 I.Karthick

118 12.13 Bikaner Ramkumar

119 12.14 Udaipur V.M.Vineeth

120 12.15 Jodhpur P.Arjunan

121 12.16 Jammu Hemant Kitkule

122 12.17 Srinagar

NUMERIC SERVICE CENTRE CONTACT DETAILS

ADDRESS MOBILE NOS

CODE PHONE FAX
-GSM
No.6, 8th Main Road, II Stage, III Phase, Domalur, Bangalore-560 071 25357678 / 25354147 /
080 25354136 9844001118
25351455
Numeric Power Systems Limited, Room No.15, C/o Seven Hills Lodge,
Bangalore Road Cross, Opp. Vijaya Nursing Room, Hosur - 635 109 04344 242436 (PP)

Numeric Power Systems Ltd., C/o Mr. Hanumanthappa,Shabareesha 080 34018145 (temp)
Nilaya,R.M.L. Nagar Main Road, Near Swamy Vivekanadha School,
Shimoga - Karnataka State.,
Ist Floor, N.J.Arcade, Lady Hill, Mangalore 575 006. 0824 2453323 2455040 PP
C/O Smt.Marihombamma, # 42, 8th Main, 5th Cross, Kamakshi Hospital
Road, Saraswathipuram, Mysore 570 009.

House No.6, I Floor, KNV Colony, Chennampet Main Road, Hubli 580 024
0836 2303351 9845062762

C/o. Professor Dr.G.B.Rairam, Plot No.289, "Anoorupa" Mahaveer Nagar,

Gulbarga - 585102

NPSL, Mr. Virupax Shivappa Shanwad, LG, 138, Mahanthesh Nagar,

Belgaum 590 016. 0831 2454233 (PP)

NPSL, IBRAHIM ROJA,

FRONT ROAD, NEAR ALLAHABAD BANK, 08352 252 058 (PP)
BIJAPUR - 586 101.

C/o Shri P.N.Shukla, 'Plot No.E-5/122, Arera Colony, Bhopal-420 016

0755 2428691 / 2421003 5284417 (PP) 9826040173

C/O.Sunciyt STD PCO.,Opposite to Raipur Ice Factory Building., Fafadih

Naka,Raipur - 492009. 2520855
5055480
C/o. Milind STD.PCO., Anupama Chowk, Jagdalpur 494001,
9826218222

C/o. Harihant STD PCO, Navapara chowk, Opposite:Navapara church,

Godanpur Road, Navapara, Ambikapur C.G, Ambikapur 497001 09826040173

C/o.Vikas Communications, No.13, Patrakar Colony, Indore - 1 0731 5060897 2261509

Numeric Power Systems Limited, MIG:15, Govind Bhavan, M.P Housing
Board Colony, South Civil Lines, Jabalpur 482 001. 0761 25637797pp 5045860 (PP)

301, Saraswathi Apartments, Near Vivekananda Nagar, University Road,

Gwalior, M.P - 474 002 9826036255

NPSL, C/o Sunil Kumar Singh, No. 416, Saraswathi School Road, Lane 2,
Krishna Nagar, Satna 07672 233394 / 479 (PP)

NPSL, C/o r. Dinka wadiwa, Near SBI, Circular Road, Chindwara 07162 248311 (PP)
C/o.SR 27, Ashoka Market, Bhubaneswar - 9
0674 2530780 2530780 9837002053

19/5, Sishusadan Market, Jeganath complex, Basanthi colony, Rourkela-12

0661 2500540 / 2509315

C/o. Mr.Kalinidi Charan Sethi, House No - 12615, Gola pally, 1st street,
Berhampur-1, 0680 2221033
C/o. Mr.R.Chandrayya., Bakthi Street Main Road (Near Old Police Station),
Rayagada 06856 223454(pp)

Mrs Narayani Panda

Lane - 1,Executive Colony, Budharaja. 0663 2541575 (PP)
Sambalpur - 768004

320-B, Karthika Apartments, Karshaka Road,Ernakulam, Cochin 682016

0484 2324616/2322334 2324616

Manimuriyil centre, II Floor, Room No.6/224 G, Bank Road, Calicut

0495 2368979 9447087173

Marian Guest House, Hosue No.KL7/642, behind Indira Petrol Station, Thana
Post, Kannur 670012. 9847338221

Thekkekuttu Building, Near Neelima Apartment, Muttambalam PO,

Kanjikuzhy, K.K.Road Kottayam 686 004. 0481 2577099

24/191, Marvancheri Lane, Kottapuram, Trissur- 2

TC 48 / 2401(KNRA 44), Shruthi Old Bridge St, Thaliyal Road, Karamana,
Trivandrum 0471 2349863 / 3764

Room No. 2, S.S. Residency,Behind SS service centre.Opp: GV

College.Pallakkad-687001

Vinu Land, 770, Tejus Nagar, Tillery, Kollam -1

NPSL, Haseena Tourist Home, Perinthalmanna Road, Uphill, Malappuram
0483 2735193(PP)

Kovai Towers, 2nd Floor, 44, Balasundram Road,(Gowtham Central Annexue, 0422 2213716 / 2213740 /
Coimbatore 641 018 2200770
2212290 / 2212672
C/o. M.Thangavelu Maligai, "Vel Complex", No.79/10, Nethaji By-Pass Road,
Dharmapuri-637001. 04342 2262168

Mohan Complex, I Floor, 311,Metter Road, ERODE-11 0424 2257724 2251862

79-C/3, Shivam Complex, Peramanur Main Road, Salem-7
0427 2318228 2266977 p

Karuppanna Complex, 25, Ist Floor, Kamaraja Nagar, 2nd Cross,

Pasupathpalayam, Karur 639004.

No.656, I floor, Manimalar Building, P.N.Road, Tirpur 641602 0421 2479883

V.A.O.Complex, No.198/204 A, Big Bazzar Street, Kumbakonam 612 001
0435 2427076

73, Raja Colony, Ifloor, 3rd Street, Trichy - 620 001

0431 2416043

NPSL, Palaniappa Alagammai Thirumana Mahal, Room No. 108, Ist Street,
Lakshmipuram, Near Prahadhambal Theatre, Pudukottai 04322 2273312 (PP)

Numeric House', No.5, Sir Sivasami Salai, Mylapore, Cehnnai 600 004. 044 24990466 / 24990064 / 24995760
24982564 / 24982733 /
24660099

II Floor, 195, Linghi Chetty Street, Parrys, Chennai 600 001.

I Floor, O-5 / N-13, Rameswaram Road, T.Nagar, Chennai 600 017.

A-82, 3rd Avenue, Anna nagar, Chennai 600 040.

Old No.89/New No.82, Kamaraj Avenue, II nd st, Adyar, Chennai 600 020.

R.S.NO.33/5, 100 Feet Road, Gayathri Nagar, Mudhaliarpet, Pondy - 605004

95413 2280906

NPSL, C/o Mr. Tamilselvan, No.105, Periyasamy Nagar, Vadakuthu Post,

(Near NLC Arch, Neyveli) Pin : 607 303.
No.534, 41st Street, Phase II, TNHB, Sathuvachari,Vellore 632 009 0416 2256706 2252322 p
1-8-527, Sarojini Chambers, Chikkadapally, Hyderabad 500 020 27662817 / 27603048 /
040 27621163 55611956 9849807090

Flat No: 202, II Floor, Rajahamsa Paradise, Srinivasa Nagar, Near RTC
Complex, Ananthapur - 515 001.
39-14-7, Dathis Simhadri Street, I Floor, Labbipet, Opp.Anstra Jothy,
Vijayawada 0866 5517105/2485789 5485010pp

No.48-6-13/10, Srinagar, Vizag 530016. 0891 5542856 2541389 pp 0891628856

Sri Padma Towers, 11-1-29, Ground Floor, Prakasam St., Ramaraopet,

Kakinada - 4
C/o.Mr.Jagannatham, 2-10-599/A, Near Padma Nayaka, Mini functional Hall,
Jyothi Nagar, Karimnagar 0878 2252066

NPSL, 7-1-40, Srimannarayana Residency, Sainagar, Balasamudram,

Warangal
C/o Mr.P.Pullaiah, 11/129 C4, Abbas nagar, Kurnool - 518002.
13, 6-615 / M, P.K.Layout, Tirupathi - 517501. 0877 2250396 220031
8/562-7C, NGRO Colony, II Lane, Near Saibaba Temple, Cuddappah 506001.

C/o G.P.T.Sundari Devi, 8-67(1), Lawyerpeta Extension, Near 2nd Indira

Gandhi Statue, Ongole 523002

H.No.25 /11 /809 (New No. 25-2-1132), Revenue Colony, Near New Hero
Honda Show Room, A.K.Nagar, Nellore 524 004.

99, Hazra Road (Ground Floor), Kolkatta - 700 026

033 24764021 / 24764020 24764021

"NeelKanth" Dwarika Mandir Lane,

West Boring Canal Road, Patna-800 001. 0612 2271781 2529131

Upendra Kumar Gupta, No.35/B, Sri Krishna Road, opp.civil line, noor
compound, gaya 9431009379

C/o Yugendra Roy, Shivaji Colony, Purnea. 9431009378

d, Room No.21, C/o New Bihar Hotel, Imlikhatti Bus stand, Muzzafarpur
9431009376

Geetha Bhawan, Janaki Lane, Mundi Chak,

Bhagalpur-1 9431009377

C/o.Mr.Manab Roy, B2/4, Uday Shanakar Bithi, Non company, city centre,
Durgapur-16 0343 2549765 2545150

C/o. Sri B.Sahu, "KAMAL HOUSE" , PANCHWATI, Behind south Railway

Colony. P.o. : CHUTIA, Ranchi - 834001. 0651 2462863 2460820

G.R.Kalita Commercial Complex, G.S.Road, Ulubari, Guwahati - 781 007. 9864029315 /

0361 2450322 / 2451987 2459110
9435046323
C/o. Mr.Alok Sharma, Vikash Nagar, Matkuria, Kayras Road, Bankmore,
Dhanbad

C/o Infolink Technologies, Kalpatharu Market, A.T.Road, Jorhat, Assam

0376 2326968 / 2326429pp

C/o. Dr.Swapan Kumar Das, Muzumdar Lane, Das Colony, Silchar 788105
03842 237600 / 230603pp

NPSL, C/o. NIIT, Dimasagar, Uttar gate, North gate of Rrajbari, Agarthala - 01
0381 2221303 / 2329154 (PP)

126, Ramakrishna Road, Ashrampara, Siliguri 734 401 0353 2640605 2528220 9832062438
C/o Oriental Tours & Travels, P.S.Road, Gangtok 737101, Sikkim
G-2, R.I.Z. Building, 13, Madan Mohan Malviya Marg, Lucknow 226001.
0522 2206110 / 2206112 2209976 9415018354

C/o. R.K.Saxena, No. 110/71, Rambagh, Allahabad - 211 001 0532 2604774 (P)
C/o Smt. Gyanmati, House No. 3, Awas Vikas Colony, Infront of Pani Ki Tanki,
Shahpur Gorakhpur 0551 2281922 (P)

C/o Mr.Govind Deo Tripathi, B-31/46 Bhogavir, Sankat Mochan, Varanasi

C/o Mr.Kesharwani, 17/79, Telegraph Road, Kanpur 208 001.

C/o Mr.Mangala Prasad, , Mini LIG -28, Kaushalpuri Colony, Khojanpur,
Faizabad - 241 001

C/o Santosh Kumar Upadhayaya, 35/C-5, Rampur Garden, Bareilly (U.P)

0581 2510052 (PP)

24, Valluvar Street, S.S.Colony, Madurai - 625 010 0452

2604555 / 2602629 2300425

No.13 F/8, Gandhi Road, Sivakasi

I-D,Balabagya Nagar East, Madurai Road, Thirunelveli - 1 0462 2338344 2323310
Royal Lodge, 251, 252, P.W.D Office Road, Chidambara Nagar Junction,
Nagercoil 629 002. 04652 227892/233074/238685 233074

30, Parsi Panchat Road, Radha Rani Silk Mills Compound, Andheri (E),
Mumbai 400 069 022 26826281 / 2 / 3 / 4 / 5 56901270 9820219554

Flat No 201, Plot No 475 & 476( G.E.S), Sanpada,"Shivtirdha" Near Vashi,
Navi Mumbai

209-B, Ashoka Pavillion, 21, Dr.Ambedkar Road, Pune 411 001.

020 9822035566
26113167 26113167
Royal Courts 2nd Floor, F-7, Panch Bangalow, Shahupuri,Kolahpur

NPSL, No. 92 / 93, Dharmashiha Lane, Vaishnavi Bungalow, Opposite to ST

Stand, Solapur

115, Mangalmurthi Complex, Opp. City Gold Cinema, Ashram Road,

Ahmedabad - 380 009. 079 26577078 / 26584305 26573748 9825014490

No.10, Prashanth Cottages, Mahavir Nagar, Near Hanumanji Temple, College

Road, Bhuj 370001, Kutch District 9825005778

Chandan House, Opp.Sheth High School, Wania Wadi Road, Bhakthinagar,

Rajkot 0281
2420134
Deep Dharshan Plot, G2, Ground Floor, Devbaugh, Bhavnagar -1 9426987726 9879023529
Mr.R.D.Patil, Plot No. 49, Pannaalal Nagar, Near St.Eknatha Rangmandir,
Osmanpura, Aurangabad 431 005. 024 3113717

No.29, Nav Parag Housing Society, Near Nasik Motor Driving School, Ashok
Stambha, Nasik 422 001.

C/o Kulinchandra Ambala Bhatt, No.85, Ajith Nagar, Co-operatie Society, Near
Urmi Society, Akota, Baroda 390 015. 0265 2342693 2338865pp

304, Emerald Tower, ST-INEZ, Panaji,Goa 403 001. 0832 2237541

Room No.401, A - Wing, Rampura Main Road, Vaikunth Apartment, Surat -
395 003. 0261 27434138

Jalaram Kripa, Opp.Amber Cinema, P.N.Marg, Jamnagar

No.15, Bajaj Nagar, Nagpur - 440 010 0712 2241681 2244274pp
3rd floor, swami arcade, wing A, Jatharpeth, Akola
NPSL, C/o Roshanlal Sahoo, IInd Floor, Ambika Bhawan, Ram rao Pawar
Mark, Srinagar, Nanded - 2 02462 260979 (PP)
W6, 3rd Floor, West Patel Nagar, New delhi-110 008 25874289 / 25871882 /
011 25875666 9811302882
25871290
443/3, Shastri Nagar, Meerut - 25002
A-156, Kamla Nagar, Near Police Choucki,Agra (UP) - 282 005.
Cabin No.1, 1st floor, SCO 41, sector 20C Chandigarh
0172 2728932/2720789 2706551 (pp)

C/o NPSL, Shubham Photostate, 265, Old Charchaman, Link Road, Sector
13 Extension, Karnal Dist., Haryana 0184 2256692 (PP) 9813234106

C/o. Mr.Ashok Kumar Chadha, House no.326. Se ctor -17A, Gurgaon - 122
9811183209

B-25, First Floor, Meedo Plaza, Rajpur Road, Dehradun (Uttranchal)

0135 3133436, 3105087

c/o Ishwa singh Ugalam, Flat No.7, Radhaswami complex, Sector 13, Hissar
125 001 2713957

350/100B,Gurudwara Road, J-Block, B.R.S.Nagar, Ludhiana 141001. Punjab

0161 2455109

C/o Shri Raja Ram sharma, H.No.94, St.No.1, Sangat Singh Nagar, Behind
Tagore Hospital, Jalandhar city

G 102- Summer Complex, F-174, Gautam Marg, C-Schme, Jaipur 302 001
0141 9829014782
2228782
NPSL, No.50, Bhagat Singh Colonym, Bhimganj Mandi, Kota
5D, 65, J.N.Vyas Colony, Near UBI Bank, Bikaner
Near Mahadev Temple, Kharol Colony, Fetehpura, Udaipur 313 001.
9829044782

NPSL, C/o. Rani Kheechi, No.54, Polo First, Paota, Jodhpur.

C/o. Ganapathi STD & PCO, 62, Gurhabakshi Nagar, Jammu ( J & K)
9419197085

Numeric power systems limited, C/O Manzoor Ahmed, 37,38.Gogji Bagh,Near 0194 2310393(P/P)
Shenaz Hair Cutter, Srinagar
last modified on 24.01.2005
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60 Chandigarh MTS Electro Solutions
61 Chandigarh H.P. Document Solution Company
62 Chandigarh Friends Copy Care
63 Chandigarh Sagar Sales
64 Chandigarh Excel Marketing
65 Chandigarh Tybro Agencies
66 Chandigarh Micropower Engineers Inc.
67 Chandigarh Key Office Automation
68 Chandigarh Oliwin Office Automation
69 Chandigarh Gulshan Enterprises
70 Chennai Sai Combines
71 Chennai Jai Communications
72 Chennai Nirumax Engineering
73 Chennai XEROXTRONIC COMPUTERS
74 Chennai Digitech India
75 Chennai Offiz Solutions
76 Chennai Digital Power Systems
77 Chennai Hasan Associates
78 Chennai Mecotron Systems
79 Chennai Mecotron Systems
80 Coimbatore S. K. Enterprises
81 Coimbatore Aiswarya Systems Office Automation
82 Coimbatore Futura Innovations Private Limited
83 Coimbatore Encore Marketing
84 Coimbatore Spaceage Systems and Communications
85 Coimbatore Futura Automation
86 Coimbatore R.K. Syndicate
87 Coimbatore Bright Electronics
88 Coimbatore Kadavil Infotek
89 Coimbatore Pragathi Agencies
90 Coimbatore Encore Marketing
91 Coimbatore J.P. Marketing
92 Coimbatore Bright Marketing Company
93 Coimbatore Maruthi Office Automation
94 Coimbatore Aiswarya Systems
95 Coimbatore Madonna Electronics Office Automation
96 Coimbatore Friends Computers
97 Coimbatore Microchip Office Solutions
98 Coimbatore Bright Marketing Company
99 Coimbatore Elite Enterprises
100 Coimbatore Sarvana Systems and Communications
101 Delhi Microbase Equipment Private Limited
102 Delhi Commsys Information System (P) Ltd.
103 Delhi Sugandha Infonet
104 Delhi Teen Tele Communication
105 Delhi Delta Business Systems
106 Delhi Livewire Technologies
107 Delhi Glorich India
108 Delhi Subha Technical Services Pvt Ltd.
109 Delhi ksb computer mart
110 Delhi Globus
111 Delhi Pleasance Technologies Private Limited
112 Delhi Divas Technology
113 Delhi GSPL Enterprises
114 Delhi Sicuro Systems
115 Delhi Reliable Reprographic
116 Delhi Mm9 Advance Automation
117 Delhi Hindustan Electronic Corporation
118 Delhi ACME
119 Delhi Saran Enterprises
120 Delhi Sunrise Services
121 Guwahati Hi-Tech. Reprographics
122 Guwahati L.H. Thanga Enterprises
123 Guwahati AR-EM Agencies
124 Guwahati Gogoi Enterprise
125 Guwahati Andig Systems
126 Guwahati M.G. Solutions
127 Guwahati Penta Enterprises
128 Guwahati Swastik Systems
129 Guwahati Spark Automation and Stationery
130 Guwahati Nimbus
131 Guwahati Techweb
132 Guwahati D.N.D. Associates
133 Guwahati Xplore
134 Guwahati Automation India
135 Hyderabad Grandslam Associates
136 Hyderabad SVK Office Automations
137 Hyderabad Signy Technologies Pvt. Ltd.
138 Hyderabad Link Well Electronics Private Limited
139 Hyderabad Link Well Electronics Private Limited
140 Hyderabad Online Automations
141 Hyderabad Grandslam Associates
142 Hyderabad Link Well Electronics private Limited
143 Jaipur The Scientific Supplier
144 Jaipur Shrishti Associates
145 Jaipur Global Presentation
146 Jaipur Kamal Shree Infotech
147 Jaipur Net Prophet
148 Jaipur Ashoka Associates
149 Jaipur Ashoka Associates
150 Jaipur The Scientific Supplier
151 Jaipur Indtech India
152 Jaipur Suryodaya & Associates
153 Lucknow Paramount Agencies
154 Lucknow Devlok Distributors
155 Lucknow Computer House
156 Lucknow Challenge Enterprises Inc.
157 Lucknow S.K.D Commercial Company
158 Lucknow Ranial Appliances
159 Lucknow MBA Technology
160 Lucknow Shikher Digitals
161 Lucknow Allen's Business House
162 Lucknow Nam Systems
163 Lucknow Apex Corporation
164 Lucknow G.M. Enterprises
165 Lucknow Kritika Computers
166 Lucknow Digital Copier Consultants India
167 Lucknow Saket Business Machines
168 Lucknow Sudhir Book Center
169 Lucknow Dev Agencies
170 Lucknow Sakhi Automations
171 Lucknow KGN Office Automations
172 Lucknow Hindustan Xerographic Systems,
173 Lucknow Pushpraj Agencies
174 Lucknow SEMINGTON IN-CORPORATION
175 Lucknow Varanasi Info System
176 Lucknow Sai Baba Electronics System
177 Lucknow Sai Baba Technical System
178 Lucknow Active Electronic System
179 Lucknow Trend Marketing
180 Mumbai Hari Om Enterprises
181 Mumbai Reliable Infotech Services
182 Mumbai Crew Business Systems
183 Mumbai Navmi Enterprises
184 Mumbai Abaccus Marketing
185 Mumbai Maxnet Computers
186 Mumbai Radianat Computer Technologies
187 Mumbai Hard-Tech Solutions (India) Pvt. Ltd
188 Mumbai Netcare Services
189 Mumbai Pacific Technology
190 Mumbai Raas Office Automation
191 Mumbai Raut Copier Services
192 Mumbai JMD Office Equipments
193 Pune Business Solutions Corporation
194 Pune Shivam
195 Pune Sai Automation
196 Pune Copy Care
197 Pune Global Enterprises
198 Pune Atul Enterprises
199 Pune R. M. Enterprises
200 Pune Abaji Corporation
201 Pune Reliable Automation
202 Pune Signet Technologies Private Limited
203 Pune Dynamic Automation
204 Pune Bhagirath Communications
205 Pune Gunjan Enterprises
206 Pune Swastik Enterprises
207 Pune Dynamic Automation
208 Pune Systematik Services
209 Ranchi Gescon Controls
210 Ranchi Shreyas Progressive
211 Ranchi Samrat Communications
212 Ranchi Ashirvad Enterprises
213 Ranchi Krishna Consultancy Services
214 Ranchi Perfect Communication
215 Ranchi EXEL International
216 RANCHI Digital Solution
217 Ranchi Link Well Electronics Private Limited
218 Vizag Sri Panduranga Automations
219 Vizag Surya Agencies
220 Vizag Prabha Automation
221 Vizag BOSCO Systems Private Limited
222 Vizag BOSCO Systems Private Limited
223 Vizag Link Well Electronics private Limited
224 Vizag Link Well Electronics private Limited

REGION LOATION Name

NORTH REGION DELHI Jayanta Kar
Gulshan Kumar

DELHI Sushil Kumar

Rohit Bhargava
Devender singh
Ramesh Chand
Naresh Sharma
CHANDIGARH Charanjeet Singh
Mahesh Luthra
N/A

JAIPUR
Prakash Rauthan

LUCKNOW J.P. Khanduri

WEST REGION MUMBAI Paresh K Singh

Praveen Moily
MUMBAI Savio Ferreira

Rakesh Mistry
Manoj Nayak

PUNE S.Gurumurthy
Vikrant Dhodapkar
Pravin Khandare

AHMEDABAD Ingit Patel

Bhavesh Bhatt
Ingit Patel

SOUTH REGION BANGALORE G.N. Rao

G. Dhanasekaran

BANGALORE R.Jayaraj
P.Hariharan
TBA
R.Venkatesh
A.Prakash

CHENNAI C.N. Sekar

S. Jaysankar
A.R.Kumaran
S.Kalyanakumar
M.S. Darani

HYDERABAD S. Sathya Narayana

R.Venu Gopal Rao
P.Hari Babu
Sarkar Pasha

KOCHI Ajay Kartha

EAST REGION KOLKATTA Jayanta Kar

Naresh Malhotra

KOLKATTA Pijush Das

Khaliq Zaman
Pancham Roy
GUWAHATI Khaliq Zaman
Pancham Roy
Toll Free Number For Service Requests : 18001030066 / 1800116600
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Sunabh
National Manager SI & RBM South
Ricoh India Ltd
Ground Floor, Maruti Infotech Center
Intermediate Ring Road,
Domlur, Bangalore - 560071
Mob: 8861004909
Board : 08--71707170, Fax : 71707200
E-Mail : [email protected]
Toll Free Number For Service Requests : 18001030066 / 1800116600

Designation Mobile Number

Regional Head 8800541144
Regional Service Manager 9971095836

Branch Service Manager 9818129530

Dealer Service Delivery Manager 9971095834
Technical Support Manager 9958792232
Group Leader 9971095835
Group Leader 9818198836
Branch Service Manager 8146080027
Dealer Service Delivery Manager 9041048845
Technical Support Manager

Dealer Service Delivery Manager 9829214783

Branch Service Manager 9936100337

Regional Head +919004455544

Regional Service Manager +919967606982
Branch Service Manager +919967606985
Dealer Service Delivery Manager
Technical Support Manager +919892066970
Group Leader +919930305304

Branch Service Manager +919970169556

Dealer Service Delivery Manager +919860090356
Technical Support Manager +919970881907

Branch Service Manager +919974015692

Dealer Service Delivery Manager +919601299230
Technical Support Manager +919974015692

Regional Head +919908015592

Regional Service Manager +919980944963

Service Manager - DC +919972025252

Dealer Service Delivery Manager +919972955002
Technical Support Manager
Group Leader +919972025000
Group Leader +919972922999

Branch Service Manager +919940637775

Dealer Service Delivery Manager
Technical Support Manager +919840723003
Group Leader +919940637772
Group Leader +919840723020

Branch Service Manager +919908015591

Dealer Service Delivery Manager +919849544428
Technical Support Manager +919959700036
Group Leader +919959700033

Dealer Service Delivery Manager +919847320580

Regional Head +918800541144

Regional Service Manager +919007690354

Branch Service Manager +919903067895

Dealer Service Delivery Manager +919903382806
Technical Support Manager +919748421256
Dealer Service Delivery Manager +919903382806
Technical Support Manager +919748421256
ests : 18001030066 / 1800116600
Contact Person add1 add2 add3 city pincode
Sandeep Jobalia and105, HI SC Navrangpura, Ahmedaba 380009
Rajesh Padiya 401, Forth Near Vijay Sector 11, Gandhi Na 382011
Utkarsha Parikh Basement, Vijay Char Navrang PuAhmedaba 380009
Hiten Mehta Pramukh PPlot No. 2 Opp. BankGandhi Nagar
Kartikeya R229, MadhaWaghavadi Road, Bhavnagar
Ashok Juthani Majumdar ENr. Shilpin Vanzari Ch Junagadh 362001
Manoj Alimchandani, Mr. Sa Gandhidham Kutch
Rajesh Padiya D-5, Meghra Near Bank Station Ro Mehsana 384001
Niraj P. S 206, Jublie Jawahar Road, Rajkot
Bhavnaben Patel S-24, BaseKanaknidhiOpp. GhandSurat
Mangal Trivedi 202 B, Silv R.C Dutt Road, AlkapurVadodara 390007
Rashmi Vishnu KumM-5, SkylonChar RastaGIDC, Vapi
Mangala Rajachand #002, BlockDoddaballapur Road, S. Yelahanka, 560064
R Mathukuma117/1, F.A ,Old Madras Road, Bangalore 560008
C. Vilas No:15, 5th AECS Layou Sanjaya NaBangalore 94
B. T. Ravikiran 34327, 13t A Block, Y SubramanyRajaji Nag 560010
Prasanna Rajur and MPlot No. 1 Second Block, Rajaji Bangalore 560010
Chetan M Katti Above RasaBelgaum
D. Shantha #12, Ediga Court Road, Bellary 1
Mangala Rajachand B.M. Road, Hassan 573201
RajashekarNO.10/11 OPP. Sawai GandharvaHubli 580029
Jovi Mary Mathew 2nd Floor RBendoorwell, Mangalore
Raghavendr4/9, 1st FloBejai Chur Bejai, Mangalore 575004
And R. Mathukuma2934/1, 3r V V Mohalla, Mysore 576002
Prasanna Rajur Chruch Cir Opp SBM Ashoka RoaTumkur 572102
Rupam Datta Room No. 6th Floor,27,Weston StKolkatta 700012
Saraswati Jayaraman61 B, Park Street, Calcutta 700016
Somenath Bhattacharjee and Mrs Maushumi 76, B.B. GaBasement-Sadhana PrKolkata 700012
Mahabir Agarwal Khetrajpur Sambalpur 768003
Soma Sinha 24/3 ChatteBehala Kolkatta 700034
Vishal Kap 108, Raja Calcutta 700029
Arup Mandal Ghasiara Sonarpur Kolkata 700150
Ashraf K.A Junglighat Port Blair Andamans & 744103
Debasis PaGoilundi main Road, Berhampur 4
S.K. Mishra Plot No. 3, Janpath, Bhubaneshw 753007
Sushant Pujari Near LIC CBadambadi, Cuttak, Orrissa
M.M. Karmakar Benachity Ghose Market Durgapur, 713213
Partho Pal 2/6 Central City Centre, Durgapur 713216
Samresh Maity Ground FloC/O PanchaP.O. Purba West Bengal
Rupam Datta 27, Weston6th Floor, Room No. 6Kolkata 700012
Pulok Karmakar 258/194, S N.L. Basu Collega Pa Siliguri, W 734401
Debashis Chakrobart34 Sarat Hakim Para, Siliguri 734401
Sanchita Mukherjee No. 1, Govt1st Lane, Malda 723101
Sheikh Kamaluddi Surya Viha Link Road Cuttak 753012
Sheikh Kamaluddi Sector 18 Daily Market Roorkela 1
Digamber Rai Barsal HouNear Sikki Tadong Ba Gangtok, S 737102
Rabindra Kumar MehMeher ComK.M. Road Jharsugud 768202
Ravi Dutt Sharma Cabin No. S.C.O 142-144, Sector 17C 160017
Ajit Sharma Chartered 2nd Floor Sector 9-D,Chandigarh
Deep Lamba andModern Co1st Floor, Opp. BhardwSai Road, Baddi (H.P)
Dharminder Karwal B-XX, 1523Near Sagg PAU Road Ludhiana
B. Kashyap Khanna BuiMahavir Swami Marg, Ambala Can 133001
Sanjay Pat 97, Tilak Shivala Road, Amritsar 143001
Vijay Singla S.C.O 11, Ist Floor, Bhatinda, Punjab
Ajay Sood 302-C, Civil Lines, Dharmsala
Ravinder Singh Pushpa Com Model Town, Hisar
Balraj Singh H.No. 171, Sector 5, Nanak Naga Jammu 180004
Paramvir Singh 29, Sector Lane 3, Nanak Nagar Jammu 180004
Alok Arora and MSCO 157, SMain MarkeUrban EstaKarnal 132001
Paramvir Singh C/O Toro ROld Bus Stand, Leh
Devender Sharma Opp. MeheControl GatSunder NagMandi
Rakesh Gup SCO 279, IiDalhousi Road Pathankot 145001
Tarun Sood 105, Charan Bagh, Patiala 147001
Ashok Sood Eknat BhawMIST ChemKhalini, Shimla
Shabir Ahmed Malik Court Road, Srinagar
Mohammad Tasleem 1st Floor, Red Cross Road, Srinagar 190001
Kamal Nagpal 1st Floor, M.M. Malviya Road, Amritsar
Anand Sagar 410/6, ist FCivil Lines, Near Hotel Jalandhar City
Majid Nazar Wani Build 3rd Floor Opp NationSrinagar 190001
K. Eswara Ba No. 1C, AvaOpp: Rakki Theatre, Ambattur, 600053
R. Kannan # 25, KastuPerambur High Road, Chennai 600039
B.G. INDRAPR OLD NO.23Puspa Nagar Main Ro Chennai 600034
S. MohameNo. 5, (NewArya Gowd Chennai 600033
N. Bathrinath Rao and P. Ra No.7, Panj Barathi Na Arumbakk Chennai 106
L Alfred Lion No. 123, StNumgambakkam Chennai 600034
K.B. Siva J Block, N 50 Feet RoMMDA Col Arumbakka 600106
SMH Shahjahan NO.1, Subbaiah Salai, Pondicherr 605001
P. Ramesh No. 315, 1sThiruvalluvarsalai, Pondicherr 1
Ramesh 1/E, A.K.P Arcot RoadRangapuraVellore 632009
N. Sankara Bagam #39, Ganp North Gate S S ColonyMadurai 625016
M.G. Pradeep Kumar Room No. 25 Revenue Tower, Adoor 691523
Vijay Arjandas 6/1216C, C .P.T. Usha Road, Calicut 673032
Jayalal S. IInd Floor, Behind Ch Mavoor Ro Calicut 673004
S. Ramachand28/1012A, KadavanthaKadavanthaCochin 682020
Saji P Mat G-32, Para Panampilly Nagar, Cochin 682016
R. Karthikeya 98, 4th CroMeena Est Sowripalay Coimbator 641045
Senthil Kumar 1st Floor, Kovai Main Road, Karur 639001
Reji Mathews S 2 Cyrils Opp. Collectorate Offi Kottayam- 686001
Thalin Mathews A 2nd FLOORKARAR BuilM.L. Road, KOTTAYAM 686001
Jayalal S. Zain ComplChettipeedika, Kunnur 670002
Julius Prabhkar J K Plaza , Bypass Road, Madurai 605010
S.Ravi Shankar No. 22, N.SKalmandapam Junctio Palakad 678001
R. Mathukuma26/261B, UAdvaitha Ashram RoadSalem 6360007
M.G.Pradeep Kumar TC15/131-1Vellayambalam, Thiruvana 10
Felix and Mr. MaduNair Jacob Comp Uloor JunctMedical CoTrivandrum -11
R. GanesharaShop No. 1Pillaiyar KoPerumal P Tirunelveli- 627007
Rajadurai Dukes Comp No. 120, BhCantonmenTrichy 620001
Ravi Shank647-S, KR Mettupalay Near KannaTriupur 641601
RaghothamJ.B. Compl 2nd Floor 35-B/B, P Trichy 620001
M . Angayar Kannan 183-A/ 1, NSecond Floor Madurai
Pradeep Kakkar 14, National Park, Lajpat Nagar IVNew Delhi 110024
N. Kalra, ME 3/5, Bas Malvia Nagar, New Delhi 110017
Harender Mudgal 1186-1187, Sector-19, Pkt-III, DwaNew Delhi 110075
Mukesh Kalara and 1/12-A, Jangpura New Delhi 110014
Shuchi Smita Sharma 16/82, Abi Karol Bagh, New Delhi 110005
Adarsh Srivastava D-9, Mansarover Garden, New Delhi 110015
Manish Garg and Mr. Sanjeev Kumar and Mr. 87, DSIDC Bapu Park,Kotla MubaNew Delhi 110003
Prashant Giri 253A/3 Shahpur Jat, New Delhi 110019
K. S. Bedi B-47, Somdutt ChambeR.K. Pura New Delhi 110066
Ashish Dham A-22, Sector 4, Noida Distrct Ga 201301
Navin Jain 116, 1st FloSant NagarEast of Kai New Delhi 110065
Vasudha Bansal 3080, Charkhe WaChawri BazDelhi 110006
A. K. Khur F 88, IIIrd Bali Nagar New Delhi 110015
M.C. Sharma 26/102F, Sanjay Palace, Agra 2
Naveen Chabbra Aggarwal SFF,13/36 Charata Roa Dehradun
P. S. Chaw 151,Sector-31 Gurgaon 122001
Mukesh Gupta Ashora Ho Subhash Bazar Meerut 250002
Mohit Pradhan B-126, IInd Sector 30, NOIDA 201301
Saurab Aggarwal BSM Tricent, Roorkee
Harendra Joshi 3-H-107 N.I.T. Faridabad
Anil Ch Debnath 210D, Office Lane, Agartala, W 799001
L.H. Thanga Industry Peng, Ramhlun 'N', Aizwal 796012
Rotluanga Barabazar,Opp.Aizawl Mosque. Aizaol
Anjan Gogoi A-1, Khalil Thana Charali Dibrugarh 786001
Anjan Gogoi G.N.B Roa Chanmari, Guwahati 761003
Raja Gohain andG.S. Road,ULUBARI, Opposite G.Guwahati 781 007
G. Indrajit Sharma Babupara, Opp. Telephone BhawaImphal, Ma 795001
Saroj Kumar Jain Near Old Barapani, Naharlagun,Arunachal 791110
Vezhopra Veswuh Old.Minister Hill,Opp.Kohima Jail Kohima 797001
Tapan Kumar Bar G.N.B. Road Nagaon 782001
Sanjay Kumar Singh Zara's ArcaOpp KadimKeating RoShillong 1
Neelam Dhar Mazumdar Opp. Lifeli N S AvenueSilchar
Santosh Ohja G2, Merry Opp. WorldNYAMO LotDimapur 797112
Manohar Bhattachar 28, Akhaur Orient Chowmuni Agartala 799001
Mahesh Reddy Flat No. 50 Archana ApGolconda ' Hyderabad 500020
K.Sunil Kumar, Mr. P.V. Rao and Mr. D.Kotes Bhagi ReddPlot No. 1, 1st Floor, Trimulgher 15
Konduru Vinod Kumar and Mrs. K #4-8-148 (2Maharani JGowliguda,Hyderabad 500012
Harshvardhan Reddy Link Well HTarbund, Secundrab 500009
Harshvardhan Reddy Shrusti EncPlot No. 8, Korlagunta Tirupati 517501
A. Sridevi 6-7-106, Raganna DHanamkon Warrangal -506011
Mahesh Reddy 2-5-82/204,Hanamkonda, Warrangal 506 003
Harshvardhan Reddy Linkwell El 306-R, 46-1-K-3-16, C Kurnool 518002
C.M. Kothari House No. Gopal Bari, Jaipur 302001
Pradyumna Singh C-34, MadhLajpat Mar C-Scheme,Jaipur 302001
Rahual Kothari 5/94, Bhawa Bhawani SiC Scheme Jaipur 3020005
Saroj Kumar Churiwal D-147 Vaishali Nagar Jaipur 302021
Y.S Chandela Chandela Opposite. PAjmer Rajasthan 305001
Ashok Jangid 4-E210, Jai Narayan Vyas ColoBikaner
Ashok Jangid Near Rishikul Station Road, Churu 331001
C.M. Kothari 505, 5thB Sardarpura, Jodhpur 342003
Deepak Bansal 25, Jhalaw Near Modern Petrol P Kota 324002
Girish Mehta 33/34 Ashwani Market, Udaipur 313001
H.K. Makhija 4-A, Park Road, Civil Hospital E Lucknow -226001
Pratibha Rastogi, Mr. Devesh Kumar and mr. C-187, Nirala Nagar, Lucknow -226020
Mohd Iqramul Haq, Manoj3/5 Vijay 1st Floor, Gomtinaga Lucknow 226010
Shaikh Junaid LaPlace, 1sNear Hotel Shahnajaf Lucknow 226001
Ramakant Verma and 11, Taskan Infront of Civil Lines, Allahabad
Tripti Bansal 19/35, M.G. Marg (Palce Cinema Allahabad 211001
Nakul Srivastava Shakhaiwnpura, Bahraich 271801
Girish ChanShop No.8,U B Compl Civil Lines Bareilly 243001
Shibbu Thomas F-4, Rama 163, Zone -M.P. NagarBhopal
Anil Sinha F-18, 1st F RadhakrishZone-II, M. Bhopal -11
Ajit Lahane Near CorpoOPP. ShivajLashkar, Gawalior
G. Srinastava 15-M.I.G., Patrakarpu Rapti NagaGorakpur 273003
B.P. Joshi Archies Sh OPP. Sitap Nainital Haldwani
Saju Mathew G-1, Rouna162, Saket Nagar, Indore
Pradeep Singh 1123 OPP. Wright Town, Jabalpur
Sudhir Pandey 2/JDA MarkRadhi ChowGohalpur Jabalpur- 482002
Himanshu Dev 103, Sadar Bazar, Jhansi
Meenakshi Bhatia 129, Regal Cinema Building, Kanpur
F. Siddiqui Floor 01, OSomdutt Pl 10 The MallKanpur 208001
Abhinesh Aggarwal 166, Super Bazar, Moradabad
Ashok Mongia Pushpraj CM.G. Road, Satna
Ashwini Kumar Shukla and Mr. As 21, Kasturba Market, Obra-Sone 231219
K.M. MishraB1/190, Assi, Varanasi 221001
Mr.Randhir Kumar Patel M-102, PlotManorama Zone 1, M. Bhopal 462011
Shruti Mat Near Hira NIndore 452010
Arvind Singh and MBJ-844, HusenabadJaunpur Jaunpur 222002
Devesh Kumar Rastogi and LokeshC/O Laxmi Chavni Bazar Behraich
Madhav Mankame Shop No. 7Lokkalyan Dombivli (East)
K Singh 24-Gunbow Street, Fort, Mumbai -400001
Samir Lakha214, Jhala L.B.S. Marg, GhatkopeMumbai 400086
Rahul D. Worlikar 122/N, Ist FVithabai Houses, Worli, Mum 400025
Anil BhadgaonkCD-51/C-23, Shreerang CHS, Thane (Wes -400601
Arvind Shyambahadur Singh Shop No. 7N. M. JoshiDelisle Ro Mumbai 400013
Anees Ahmed Hussain Khalfay and Mr. Ra 25, 1st Flo Old Nagar Above Ane Andheri (E 400069
Rajesh Dattatray S127, Hiram 1st Floor, Lalbaug Mumbai 400012
Anwar AnsaC-463, 2nd Vashi PlazaVashi Navi Mumbai
Amar Nath Puri and MrG 5, 2:1, S Koper Khairane, Navi Mumb 400706
S.V. Jahagirdar 7/G-4, Cos Kolshet Ro Dhokali, Thane (Wes400 607
Ninad Prabharkar Raut Abhijeet XeNear TungaOpp. RailwaVasai (Wes 401202
Rajesh Dhayalkar Satyam AppShop No.3,Valipeer R Kalyan (We 421301
Uday Shejul 1126/1, Sh Near Hotel AmbassadoShivaji Na 411016
Amol Dixit 5 Mandar 154, Gold Finch Peth, SOLAPUR 7
Pramod Pawar 2nd Floor, Delhi Gate,Chaupati KAhmednaga 414001
Hemant Levekar Plot No.62 Behind HotJalna RoadAurangabad
Savio Cruz "CHINU",C B.B.Borkar Bardez, Goa 403521
Chitra Lathi 3, Suyog CJila Peth Jalgaon 425002
Shirish R. Mulik 167, Satyabhama, Ruikar Colony Kolhapur 416005
Sunil More 50, A Ward. Shivaji Peth, Kollhapur
Sammer Choudhary 58, Sanket,Navirman CPratap NagNagpur 440022
Shreegopal Soni IInd Floor W.H.C. Road,DharamNagpur 440010
Mahandra DeshmankaOffice 6, P Tidke Colony, Nasik 422002
Deepak Kumar Patil Shop no 13Near S.T. Stand Sangli 416416
Sanjay Shah 512/ic/2, Sadar Bazar,Opp. Ajinky Satara 415001
Sachin Sankpal Gulmohar Radika Sta Opp. SairajSatara 415001
Mahandra DeshmankaOffice 6, P Tidke Colony, Nasik 422002
Ashok Devraj Gaddi 19 B ShreeKotwal NagRing Road Nagpur 440022
P.K. Banerjee Room No. 4Tiwari Bechar Building Main Road, Bistupur,
Sudhir Joshi 128, New Civic Centre, Bhilai 490006
Samrat Choudhry 33 Luby Ci Near SSNLT Hirapur Dhanbad, 826001
Vikas Narain Road No. 6, White House Compo Gaya 823001
Mrs. Preml Boring Road, Patna 800001
Tushar Raj 445 P P Compound Ranchi, Jh 834001
Rana Pratap and 28, A.C. M Main Road, Ranchi 834001
Sheela Sharma Ayodhya ApSinha Library Road Patna 800001
Harshvardhan Reddy #1203, H SNew Shanti Nagar, Raipur 492007
M.V.S. Lavanya Pandurang Swamy Street, Vijaywada 520003
D.C.V. Rao 24/ 446 Sv Room No. 1, Near NehrNellore 524003
K. S S Singh G-1, Sree Besides Nannaiah MunHigh School, Aryapur
K. Thomas D.No. 40-5 Beside SiddMogalrajapVijaywada 520010
K. Thomas D. No. 49-1Srinivasa NLalitha NagVishakapa 530016
Harshvardhan Reddy G-1, NandaPitchaiah SLabbipet, Vijaywada 520010
Harshvardhan Reddy D.No.29-6- KausthubhaDabagardeVisahapat 530020

ests : 18001030066 / 1800116600

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Vikrant [email protected]
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darani.ms@@ricoh.co.in

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r.venugopalrao@@ricoh.co.in
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sarkar.pasha@@ricoh.co.in

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[email protected]
Tel Fax No e-mail ID Type of DealershipR
079-26561 26444373 [email protected] Sales Only Dealer
079-5572563, 232406 [email protected] Sales Only Dealer
079-26407 26403187 [email protected] Sales Only Dealer
2326166632.33E+08 [email protected] Sales Only Dealer
0278- 25212415617 [email protected] Sales and Service Dealer
0285-2620 620963 [email protected] Sales and Service Dealer
02836 34955, 24617 [email protected] Sales and Service Dealer
02772-249875, 98253 [email protected] Sales and Service Dealer
0281-2232 2222326 [email protected] Sales and Service Dealer
0261-2462 2463537 [email protected] Sales and Service Dealer
0265-2323 2336525 [email protected] Sales and Service Dealer
0260-6544 2432907 [email protected] Sales and Service Dealer
080-28562242, 09448 [email protected] Sales Only Dealer
25980958, 25546425 [email protected] Sales Only Dealer
9.85E+09 [email protected] Sales Only Dealer
080-23378696 [email protected] Sales Only Dealer
080-23320 080-23320 [email protected] Sales Only Dealer
0831-6531 4200075 [email protected] Sales and Service Dealer
08392-271 08392-271 [email protected] Sales and Service Dealer
0817-2268 2268200 [email protected] Sales and Service Dealer
0836-2254 0836-2254 [email protected] Sales and Service Dealer
0824-2225338, 22253 [email protected] Sales and Service Dealer
0824-222140824-5279 [email protected] Sales and Service Dealer
2412985,5 25546425 [email protected] Sales and Service Dealer
0816-2272 0816-2251 [email protected] Sales and Service Dealer
22116766/ 033-22110 [email protected] Sales Only Dealer
983126396033-22160094 Sales Only Dealer
033-22120 033-22120 [email protected] Sales Only Dealer
0663-2545741, 25450 [email protected] Sales Only Dealer
9.43E+09 [email protected] Sales Only Dealer
033-24646 033-24649 [email protected] Sales Only Dealer
033-24343886,[email protected] Sales Only Dealer
03192-234103192-246 [email protected] Sales and Service Dealer
9.44E+09 Sales and Service Dealer
0674-3093 0674-2547 [email protected] Sales and Service Dealer
0674-, 254 0674-2547 [email protected] Sales and Service Dealer
0343-2573 0343-2573 [email protected] and Service Dealer
0343-2547 0343-2547 [email protected] Sales and Service Dealer
9.43E+09 [email protected] Sales and Service Dealer
033-22116 22116766 [email protected] Sales and Service Dealer
0353-2520 0353-2537 [email protected] Sales and Service Dealer
0353-2525818 [email protected] and Service Dealer
03512-253 03512-253 dms@[email protected] Sales and Service Dealer
0671-2332 0671-2332 [email protected] Sales and Service Dealer
6.61E+09 [email protected] Sales and Service Dealer
035292-645096, 0983 [email protected], sikkimes Sales and Service Dealer
09437121260, 06645 [email protected] and Service Dealer
0172-5074888, 09316 [email protected] Sales Only Dealer
0172-3058616, 09216 [email protected] Sales Only Dealer
098160-20858, 93189 [email protected] Sales and Service Dealer
0161-2770 2770262 [email protected] Sales and Service Dealer
0171-2643686, 55337 [email protected] Sales and Service Dealer
0183-2271042, 50502 [email protected] Sales and Service Dealer
0164- 2254251, 9888 [email protected] Sales and Service Dealer
01892-227 227024 [email protected] Sales and Service Dealer
9255527025, [email protected] Sales and Service Dealer
9419144549 [email protected] Sales and Service Dealer
0191-2435 2439880 [email protected] Sales and Service Dealer
0184-2201 2203510 [email protected] Sales and Service Dealer
094198-22252/ 09419 [email protected] Sales and Service Dealer
01907-263997, 98160 [email protected] Sales and Service Dealer
0186-2231754, 92572 [email protected] Sales and Service Dealer
0715-2209 2209096 [email protected] Sales and Service Dealer
0177-2628 2628009 [email protected] Sales and Service Dealer
0194-2472 2472082, [email protected] Sales and Service Dealer
0194-2481982, 24774 [email protected] Sales and Service Dealer
0183-2227 2227721 [email protected] Sales and Service Dealer
0181-4634 2227996 [email protected], oliw Sales and Service Dealer
9419011583, [email protected] Sales and Service Dealer
044-26583017, 98412 [email protected] Sales Only Dealer
45610029 [email protected] Sales Only Dealer
044-28170 28170290 [email protected] Sales Only Dealer
044-24733524, [email protected] Sales Only Dealer
934532100044-43556 [email protected] Sales Only Dealer
044-28225 28225006 [email protected] Sales Only Dealer
044-23633733,09841 [email protected] Sales Only Dealer
0413-2222659, 94436 [email protected] Sales and Service Dealer
9.35E+09 [email protected] Sales and Service Dealer
0416-2257090, 22570 [email protected] Sales and Service Dealer
0452-4355685, 98421 [email protected] Sales Only Dealer
04734-227 227620 [email protected] Sales and Service Dealer
0495- 3048590/91,09 [email protected] Sales and Service Dealer
0495-2723 0484-2723 [email protected] Sales and Service Dealer
0484- 40000484-4000 [email protected] Sales and Service Dealer
0484- 23130484-2313 [email protected] Sales and Service Dealer
0422-2314 0422-2314 [email protected] Sales and Service Dealer
04324-329228, 99943 [email protected] Sales and Service Dealer
0481- 2569980, 9447 [email protected] Sales and Service Dealer
0481- 2304543, 9443 [email protected] Sales and Service Dealer
0497-2702393,, 0944 [email protected] Sales and Service Dealer
0452-230200452-2302 [email protected] Sales and Service Dealer
0491-2880394, 09842 [email protected] Sales and Service Dealer
0427-2414 0427-2414 [email protected] and Service Dealer
0471-3205008, 09447 [email protected] Sales and Service Dealer
0471 2554049, 98462 [email protected] Sales and Service Dealer
0462-4200584, 42002 [email protected] Sales and Service Dealer
0431-6577477,[email protected] Sales and Service Dealer
0421-2483 0421-2484 [email protected] bmctup@a Sales and Service Dealer
0431-2400202, 24000 [email protected] Sales and Service Dealer
0452-4380 2630403 sarvanasystems@airtelbroadbandSales and Service Dealer
011-26235 26425394 [email protected] Sales Only Dealer
011-26670 26670185 [email protected] Sales Only Dealer
55433995, [email protected] Sales Only Dealer
011—2437824378828 [email protected] Sales Only Dealer
23531353, 23243247 [email protected] Sales Only Dealer
05467033, 5467033 [email protected] Sales Only Dealer
24604141, 30988545 [email protected] Sales Only Dealer
26494070, 41753009 [email protected] Sales Only Dealer
55629371,72 [email protected] Sales Only Dealer
0120-4051 4051701 [email protected] Sales Only Dealer
26286711/ 26217716 [email protected] Sales Only Dealer
011-23946 011-23959 [email protected] Sales Only Dealer
25117175, [email protected] Sales Only Dealer
0562-2158034, 26025 [email protected] Sales and Service Dealer
0135-2531296, 31018 [email protected] Sales and Service Dealer
95124-238095124-238 [email protected] Sales and Service Dealer
95121-2518738 [email protected] Sales and Service Dealer
95120-2451577, 2457 [email protected] Sales and Service Dealer
01332-264881, 98371 [email protected] Sales and Service Dealer
0129-4083822,98181 [email protected] Sales and Service Dealer
0381-2323 0381-2325 [email protected] Sales and Service Dealer
0389-2345 0389 -234 [email protected] Sales and Service Dealer
0389-23281 0389 - [email protected] Sales and Service Dealer
0373-2322 0373 -232 [email protected] Sales and Service Dealer
0361-266290361 - 266 [email protected] Sales and Service Dealer
0361- 25 03 [email protected] Sales and Service Dealer
0385-2440 0385-2241 [email protected] Sales and Service Dealer
0360-2243 0360 [email protected] Sales and Service Dealer
09436010790370-2243 [email protected] Sales and Service Dealer
03672-232 0 [email protected] Sales and Service Dealer
03664 230 0364 2306 [email protected] Sales and Service Dealer
03842-234 NIL [email protected] Sales and Service Dealer
03862-224415, 09436003568 Sales and Service Dealer
0381-2225634 , 9436 bhattacharya_manohar@rediffmaSales and Service Dealer
040-55368 55368699 [email protected] Only Dealer
040-277973040-27797 [email protected] Only Dealer
040-24657 040-24657 [email protected] Sales Only Dealer
040-27897 27814121 [email protected] Sales and Service Dealer
0877-3258416, 9848 [email protected] Sales and Service Dealer
0870-6690 0870- 669 [email protected] sameeratluri Sales and Service Dealer
0870-2567 0870-2567 [email protected] Sales and Service Dealer
08518-277244 [email protected] Sales and Service Dealer
0141-2373 0141-2373 [email protected] Sales Only Dealer
0141-3967757,[email protected] Sales Only Dealer
0141-3910170, 98290 [email protected] Sales Only Dealer
0141-3358775, 99830 [email protected] Sales Only Dealer
0145-2426109, 51201 [email protected] and Service Dealer
0151-2233509 Sales and Service Dealer
01562-251247, 9414285397 Sales and Service Dealer
0291-243022430241 [email protected] Sales and Service Dealer
0744-2360 2360836 [email protected] Sales and Service Dealer
0294-2526 2526077 [email protected] Sales and Service Dealer
9.42E+09 NA [email protected] Sales Only Dealer
0522-278992787883 [email protected] Sales Only Dealer
0522-2307 0522-2307 [email protected] Sales Only Dealer
0522-2200596,99353 [email protected] Sales Only Dealer
0532-2604768, 09415 [email protected] Sales and Service Dealer
0532-2624 2450923 [email protected] Sales and Service Dealer
05252-3725NA NA Sales and Service Dealer
0581-2510 2430715 [email protected] Sales and Service Dealer
0755-5275 2572237 [email protected] Sales and Service Dealer
0755-5273 NA [email protected],namssySales and Service Dealer
0751-5077 0751-4077 [email protected] or apexSales and Service Dealer
0551-2333 2342880 [email protected] Sales and Service Dealer
05946-2217224670 NA Sales and Service Dealer
0731-5095 5095160 [email protected] Sales and Service Dealer
0761-5004 0761-2400 [email protected] Sales and Service Dealer
0761-2361 NA [email protected] Sales and Service Dealer
0517-2470 2470018 [email protected] Sales and Service Dealer
0512-2305 2303116 [email protected] Sales and Service Dealer
0512-2614871, 09452 [email protected] Sales and Service Dealer
0591-2316 2440172 [email protected] Sales and Service Dealer
07672-225 225698 [email protected] Sales and Service Dealer
05445-262 05445-262 [email protected] Sales and Service Dealer
0542-2313 2361128 [email protected] Sales and Service Dealer
0755-2574 [email protected] and Service Dealer
0731-4003 0731-4003 [email protected] Sales and Service Dealer
05452-220555, 09415 [email protected] Sales and Service Dealer
3235465, 9935497000 Sales and Service Dealer
95251 2440983, 9321 [email protected] Sales Only Dealer
022-22670122673016 [email protected] Sales Only Dealer
022-50077 5008485 [email protected] Sales Only Dealer
55767357 55767357 [email protected] Sales Only Dealer
9820327289, [email protected] Sales Only Dealer
022-23062 022-23065 [email protected] Sales Only Dealer
022-28268686,[email protected] Sales Only Dealer
022-66661 24711258 [email protected] Sales Only Dealer
27802154 27802154 [email protected] Sales and Service Dealer
022-27823 0222-2782 [email protected] Sales and Service Dealer
25457266 25457266 Sales and Service Dealer
0250-245020250-2450 [email protected] Sales and Service Dealer
0251-5635760, 98673 [email protected] Sales and Service Dealer
020- 2565325677202 [email protected] Sales Only Dealer
0217-2722 N/A [email protected] Sales and Service Dealer
0241-2354 N/A [email protected] Sales and Service Dealer
0240-2321 2321607 [email protected] Sales and Service Dealer
0832-241412414103 [email protected] Sales and Service Dealer
0257-2224 2224088, [email protected] Sales and Service Dealer
0231-2654 2654408 [email protected] Sales and Service Dealer
0231-2627 2627392 [email protected] Sales and Service Dealer
0712-2234 - [email protected] Sales and Service Dealer
0712-2529 0712-2529 [email protected] Sales and Service Dealer
0253-257202572073 [email protected] Sales and Service Dealer
0233-2322 233099 [email protected] Sales and Service Dealer
02612-234 234519 [email protected] Sales and Service Dealer
9.42E+09 02162-227 [email protected] Sales and Service Dealer
0253-257202572073 [email protected] Sales and Service Dealer
9822691980712-2285 [email protected] Sales and Service Dealer
0657-6571225 ,94311 [email protected] Sales Only Dealer
0788-2261 0788-2261 [email protected] Sales and Service Dealer
0326 -22090326-2209 samrat_communication@yahoo. Sales and Service Dealer
0631-2422 0631-2422 [email protected] Sales and Service Dealer
0612-2235 0612-2235 [email protected] Sales and Service Dealer
0651-2331925, 9431 [email protected] Sales and Service Dealer
0651-2331 0651-2331 [email protected] Sales and Service Dealer
9.43E+09 [email protected] Sales and Service Dealer
0771-3294 2510659 [email protected] Sales and Service Dealer
0866-5572233, 25766 [email protected] Sales Only Dealer
0861-2329 2329183 [email protected] Sales and Service Dealer
0883-5573 5573555 [email protected] Sales and Service Dealer
0866-2481 2478583 [email protected] Sales and Service Dealer
0891-27514446, 9247 [email protected] Sales and Service Dealer
0866-2480 0866-2480 [email protected] Sales and Service Dealer
0891-271818.91E+09 [email protected]/vizag@l Sales and Service Dealer
Level 1
Zone Branch Level 0
(B2B Service Manager) Mobile
Delhi
Ghaziabad
North Lucknow
(J&K, HP, Jaipur
SUHAIL AHMAD 9818853026
PB, HR, UP,
UK, RJ) Gurgaon
Ludhiana

B2B Call Center - 1800 3010 8282

Chandigarh
Chennai
South1 Cochin
Prakash Kumar R 9884056617
(TN, KL) Madurai
Coimbatore
Hyderabad
Vizag
South2 Vijaywada Sanjeev Kumar Singh 9845708596
(KA, HY, TG)
Hubli
Banglore
Kolkata
Durgapur
East Guwahati
(WB, JH, BR, SAUGATA MANDAL 9903394460
NE) Ranchi
Bhubaneswar
Patna
Mumbai & Thane
Pune & Goa
Aurangabad
West Raipur Hemant Jhadav 9892581877
(MH, GJ, MP
CG) Indore
Nagpur
Surat
Sandeep Chavda 9724079193
Ahmedabad

Lokesh Nagpal senior 98999801429 [email protected]

David JayasinghSales Ma9591255775 [email protected]
Akash Saxenaa Director 9818809261 [email protected]

Level Region SPOC Email ID Mobile

West Mr.Shada
b [email protected]
Mukadam g.com 9892530433

South (AP & KAR) Mr.Sanjee [email protected]

1st Level
v Singh ng.com 9845708596
1st Level

North Mr.Arjun [email protected].

Vohra com 9910794548

South (TN & KL) Mr.Prakas [email protected]

h Kumar ng.com 9884056617

2nd Level All India Mr.J

Prashant/ 9650237755/9810
Naveen [email protected] 752939

3rd Level All India Mr.Kapil

Sahni [email protected] 9650604088
Level 1
Level 2 (H.O.) Level 3 (H.O.)
E-Mail

Vikesh Kumar (A4)

[email protected] 9654996123
([email protected]) Kapil Sahni
9650604088
Vivek Arya(A3) - ([email protected])
9810323445
([email protected])

Gurgaon
Bangalore
Gurgaon

Response Time

24~48 hours
24~48 hours
Toll free # - 180030108282 to register any complaint for BOB customer only also need to specifically mention as BOB. While
generating the case-id their executive will mention that POP not to be asked for BOB customer.
SUPPORT AND ESCALATION MATRIX - TRITRONICS

STATE DISTRICTS COVERED CALL LOGGING CENTRAL CIC AT DELHI - LEVEL-I

AREA OFFICE - LEVEL-II
Almora Delhi Delhi Delhi
Bagesware Kamlesh Kumar / Manish Arvind Kumar Manoj Pant
Chamoli (Gopeshwar) Executive Senior Executive Assistant Area Mana
Champawat Tel: 011- 22164707 / 221647Mob.- 09910247420 Mob.- 09911234508
Dehradun Email:- delhi@tritronicsindi Email:- csd@tritronicsindi Email:- csd@tritronics
UTTARAKHAND

Haridwar
Nainital
Pauri Garhwal
Pithoragarh
Rudraprayag
Tehri Garhwal
Udham Singh Nagar
Uttarkashi

STATE DISTRICTS COVERE CALL LOGGING CENTRAL CIC AT DELHI AREA OFFICE - LEVEL
Chittoor BANGALROE DELHI BANGALROE
Nellore Surya Kant Sahoo Arvind Kumar Saji Kurian
Executive -CSD Senior Executive Assistant Area Mana
Mob-09742074218 Tel: 22164707 / 22164708 Mob. 9448260317 / 98
Email:- bangalore@tritronic Mob. 09910247420 Email:- [email protected]
Phone : (080) 23358172
Adilabad HYDERABAD Email:- csd@tritronicsindi HYDERABAD
Anantapur G Sriniwas Kamlesh Kumar Praveen Kumar
Cuddapah Executive- CSD Manish Kumar Assistant Area Manager
Hyderabad Mob. 9949672143 Mob 9963433532
ANDHRA PRADESH

Karimnagar Email : [email protected] Email : [email protected]

Khammam Phone (040)60508866
Kurnool
Mahbubnagar
Medak
Nalgonda
Nizamabad
Warangal
East Godavari
Srikakulam
Vishakhapatnam
Vizianagaram
GUNTUR
KRISHNA
PRAKASAM
WEST GODAVARI
RANGA REDDY

SUPPORT AND ESCALATION MATRIX

STATE DISTRICTS COVERE CALL LOGGING CENTRAL CIC AT DELHI AREA OFFICE - LEVEL
Jaipur JAIPUR DELHI JAIPUR
Barmer Jitender Kumar Arvind Kumar G L Gautam
Dungarpur Executive- CSD Senior Executive Assistant Area Manag
Jodhpur Mob. 9314548230 Tel: 22164707 / 22164708 Mob.9314515237
Kota Phone : (0141) 2620341/ 40 Mob. 09910247420 Phone : (0141) 2620341/ 4020341
Udaipur Fax : 2624680 Email:- csd@tritronicsindi Fax : 2624680
Bikaner Email: [email protected] Email: jaipur@tritroni
Dausa Kamlesh Kumar
Bundi Manish Kumar
Sikar
Tonk
Jaisalmer
Nagaur
Rajsamand
RAJASTHAN

Banswara
Bhilwara
Ajmer
Alwar
Bharatpur
Chittorgarh
Churu
Dholpur
Ganganagar
Jalor
Jhalawar
Jhunjhunu
Pali
Sawai Madhopur
Sirohi
Baran
Hanumangarh
Karauli
STATE DISTRICTS COVERED CALL LOGGING CENTRAL CIC AT DELHI - LEVEL-I
AREA OFFICE - LEVEL-II
Sangrur CHANDIGARH DELHI CHANDIGARH
Jalandhar Inderjeet Singh Arvind Kumar Ashish Arora
Ludhiana Executive- CSD Senior Executive Assistant Area Mana
Bhatinda Mob. 9878900181 Tel: 22164707 / 22164708 Mob: 9878878861
Kapurthala Fax : (0172) 2636368 (Fax - Mob. 09910247420 Phone : 98789-00183
Patiala Email:- tiplchandigarh@trit Email:- csd@tritronicsindi Fax : (0172) 2636368 (Fax - PCO)
Amritsar Kamlesh Kumar Email:- [email protected]
Ferozepur Manish Kumar
PUNJAB

Fatehgarh Saheb
Ropar
Gurdaspur
Hosiarpur
Faridkot
Mansa
Moga
Muktsar
Navansahar

STATE DISTRICTS COVERED CALL LOGGING CENTRAL CIC AT DELHI - LEVEL-I

AREA OFFICE - LEVEL-II
Aurangabad MUMBAI DELHI MUMBAI
Bandra(Mumbai Subur
Sandeep A. Patre Arvind Kumar Mahender Pal Thaku
Nagpur Executive- CSD Senior Executive Assistant Area Manag
Pune Mob-9821526918 Tel: 22164707 / 22164708 Mob. 9820789742 & 9
Akola Phone : (022) 39435896 Mob. 09910247420 Phone : (022) 32435896
Chandrapur Email : mumbai@tritronicsi Email:- csd@tritronicsindi Email : mumbai@tritro
Jalgaon Kamlesh Kumar
Parbhani Manish Kumar
Sholapur
Thane
Latur
Mumbai-City
Buldhana
Dhule
Kolhpur
MAHARASHTRA

Nanded
Raigad
Amravati
Nashik
Wardha
Ahmednagar
Beed
Bhandara
Gadchiroli
Jalna
Osmanabad
Ratnagiri
Sangli
Satara
Sindudurg
Yavatmal
Nandurbar
Washim
Gondia
Hingoli
STATE DISTRICTS COVERED CALL LOGGING CENTRAL CIC AT DELHI - LEVEL-I
AREA OFFICE - LEVEL-II
Sirmour SHIMLA DELHI SHIMLA
Hamirpur Praveen Kumar Arvind Kumar Nishant Shekher
HIMACHAL PRADESH

Kullu Executive- CSD Senior Executive Assistant Area Manag

Solan Mob. 9816155501 Tel: 22164707 / 22164708 Mob. 09805136626.
Mandi Tel. 9816647887 Mob. 09910247420 Tel. 9816647887
Chamba Email:- csd@tritronicsindi [email protected]
Bilaspur Kamlesh Kumar
Kangra Manish Kumar
Kinnaur
Lahaul-Spiti
Shimla
Una
Customer Support Procedure
a. Call i) All calls of a UP district to be logged to the regional Area office Lucknow Customer Information Centre. For all further
communication please quote this complaint Nos

ii) It would expedite your work if the call can simultaneously be logged by mail at the Customer Information Centre
[email protected],

b. Esca If no action taken within 24 to 48 working hours after logging the complaint, please escalate this issue to Level-I as pe

c. EscalIf you are still not satisfied with the action taken by the concerned personnel, the call can be escalate to Level-II as
Per details given in the chart.

d. Esca You may contact to this level by mail only because mail is the fastest mode of communication and this will help you
to get the prompt feedback.
In addition to the above we request all users not to contact our local engineers. Please log your c
mail to get a prompt response.

SUPPORT AND ESCALATION MATRIX

DISTRIC
CALL LOGGING at Lucknow
CENTRAL CIC AT DELHI - LEVEL-I REGIONAL OFFICE - LEVEL-II

Mr.Arvind Kumar

For all UPLucknow CIC Incharge Lunknow

Tele :011- 22164707/08

Ruchi Singh & RajeshEmail:-

Verma [email protected] Amit Sharma Executive - SSD
Asst. Area Manager
R.O Lucknow
Tele :(0522) 3229592
Mob: -07376308965
Email:[email protected]
Doc. No. - ES-UC-001
Updated on - 22-08-08
CSD- DELHI - LEVEL-III
Delhi
Rajesh Sharma
Assistant Manager
Mob.-09313979626
Email :- [email protected]

CSD- DELHI - LEVEL-III

DELHI
J.N Kishore
Assistant Manager
Mob. 9990379579
[email protected]
Manikant Jha
Assistant Manager
Mob.9871581285
t Area Manager
Email :- [email protected]
[email protected]

Doc. No. - ES-RAJ-001

Updated on - 22-08-08
CSD- DELHI - LEVEL-III
DELHI
J.N Kishore
Assistant Manager
Mob. 9990379579
0141) 2620341/ 4020341
Manikant Jha
Assistant Manager
Mob.9871581285
Email :- [email protected]

CSD- DELHI - LEVEL-III

DELHI
Rajesh Sharma
Assistant Manager
Mob.-9313979626
Email :- [email protected]
72) 2636368 (Fax - PCO)
[email protected]

CSD- DELHI - LEVEL-III

DELHI
J.N Kishore
Assistant Manager
Mob. 9990379579
022) 32435896
Manikant Jha
Assistant Manager
Mob.9871581285
Email :- [email protected]

CSD- DELHI - LEVEL-III

DELHI
Rajesh Sharma
Assistant Manager
Mob.-9313979626
Email :- [email protected]
ritronicsindia.com
cedure
er Information Centre. For all further

e Customer Information Centre

e escalate this issue to Level-I as per deta

call can be escalate to Level-II as

mmunication and this will help you

ur local engineers. Please log your calls by p

Doc.No. - ES-UP-001
Updated on – 15.01.11
CSD-DELHI- LEVEL-III

Delhi Anand Singh (Sr. Manager ) Ph-011-42161100- 20 Em

[email protected]
Support Escalation
Level - I
Name Contact Number State Branch Location

Call Registration WE
Gujarat Ahmedabad

Madhya PradeshBhopal

Maharashtra [MuMumbai

Maharashtra [RoPune

SO
Andhra Pradesh Hyderabad

Karnataka Bangalore
1800-425-4566 /
30301717 Kerala Kochi
(Prefix city STD)/
Email to
OEMSUPPORT@TVS-
CALL CENTER
E.IN & Support@tvs-
e.in. Any Delay in
the call registration
can be addressed to
p.vennillavijaya@tvs
1800-425-4566 /
30301717
(Prefix city STD)/
Email to Tamilnadu Chennai
OEMSUPPORT@TVS-
CALL CENTER
E.IN & Support@tvs-
e.in. Any Delay in
the call registration
NO
can be addressed to
p.vennillavijaya@tvs Punjab, HimachaChandigarh
-e.in

Rajasthan Jaipur

New Delhi, HariyNewdelhi

Uttar Pradesh Lucknow

West Bengal,Ori Kolkata

North Eastern StKolkata

Bihar, Jharkand Patna

HO Level Escalation matrix
Level Name Contact No Designation
Leve 1 Call Centre Help Desk 1800 425 4566 Help Desk at Call Centre & Call re
Leve 2 Thangam 044 -42275034/42275026 OEM Help Desk at Call Centre
Level 3 S.N.Murthy 7738184713 Executive - Key Accounts Suppor
Level 4 S Sathyamoorthy 99400 44052 Service Management & Call Cent
Support Escalation Matrix (for TVS-E Products)
Level - II Level- II
Name of the Branch
Name of FSE Name Mobile Number
Manager

WEST
Manoranjan Swain
Noor Basha A
(a.noorbasha@tvs- 9825500110
(manoranjan.swain@
e.in)
tvs-e.in)
Vishnu
Vishnu Malviya
Malviya
(vishnu.malviya@tvs-
(vishnu.malviya@tvs
e.in)
-e.in)
(vishnu.malviya@tvs-
(vishnu.malviya@tvs
8081752633 e.in)
-e.in)
(vishnu.malviya@tvs-
(vishnu.malviya@tvs
e.in)
-e.in)
(vishnu.malviya@tvs-
(vishnu.malviya@tvs
e.in)
-e.in)
Lavand Mangesh Lavand Mangesh
Uttam Uttam
(lavandmangesh@tv (lavandmangesh@tvs
8108873449
s-e.in) -e.in)
(lavandmangesh@tv (lavandmangesh@tvs
s-e.in) -e.in)
S.Basava Aman Walia
Kumar
9371014777
(s.basavakumar@tvs (amanwalia@tvs-
-e.in) e.in)
SOUTH
Anil Kumar ([email protected])
7023717570 Anil Kumar ([email protected])
M. Senthil Kumar
ngaraj Panda ([email protected])
9483530845 (m.senthilkumar@tvs
-e.in)
K.Bijumon ([email protected]
9995185786 K.Bijumon ([email protected]
S. Sundar
([email protected]) 9003806748 J. Srinivasan ([email protected])

NORTH
Nikhil Gagan Deep
Gupta (gagan.deep@tvs-
9915023478
(nikhil.gupta@tvs- e.in)
e.in)
Rajendra
Meena
9413875446 Vishal Saxena (Vishal
(rajendra.meena@tv
s-e.in)
Dharmendra
Kumar
9990021906 Vishal Saxena (Vishal
(dharmendra.kumar
@tvs-e.in)
Vivekanand
Goswami
8081752633 Vishal Saxena (Vishal
(vivekanand.goswa
[email protected])

EAST
Aravamuthan
(r.aravamuthan@tvs- 7044089330
e.in)

Rajiv Ranjan -
ManiShankar Panda
Regional Manager
(manishankar.panda 9835106655
(rajivranjan@tvs-
@tvs-e.in)
e.in)

ManiShankar Panda
(manishankar.panda 9835106655
@tvs-e.in)
Email ID
[email protected]
[email protected]
[email protected]
[email protected]
roducts)
Level- II Level - III
Mobile number

96876 60530

8081752633

8108873449

9503583392

7023717570 S.
Sathyamoorthy
9940950034
Manager -
9995185786 Service
Management

(s.sathyamoorth
[email protected])

Mobile:
S.
Sathyamoorthy

Manager -
Service
Management
9790960559
(s.sathyamoorth
[email protected])

Mobile:
8591055066
9940044052

9984836976

9830311028
As on 27/4/2011

CONTACT PERSON

PRIYA LIMITED VASANT JADHAV

209/210 KIMATRAI BUILDIN [email protected]
MUMBAI 77/79 MAHARSHI KARVE MARG,
MARINE LINES (E),
MUMBAI - 400 002.
E-MAIL : [email protected]

VXL INSTRUMENTS LIMITMR. SELVARAJ

House of Excellence, No. 17, Electronics City,
BANGALORE HOSUR ROAD, BANGALORE -560 100

E-MAIL : priyabng@[email protected]

PRIYA LIMITED MR. N.K. GUPTA

"LORDS" 3RD FLOOR
KOLKATA 7/1, LORD SINHA ROAD MOBIL NO. 93302 62388
KOLKATA 700 071. DIRECT NO.
E-MAIL : priyacal@priyagro [email protected]

PRIYA LIMITED MR. SHISHIR KR. PAN

406, MADHUBAN BUILDINGMOBILE NO. 93101 102
DELHI 55, NEHRU PLACE,
NEW DELHI - 110 019
E-MAIL : priyadel@priyagro [email protected]

PRIYA LIMITED
OLD NO. 17, NEW NO.31 MR. NARASIMHAN
CHENNAI/ Coimbatore 2ND FLOOR, ROOM NO.11, MOBILE NO. 93800 348
DORAI SWAMY ROAD, T.NAGAR
CHENNAI - 600 017.
E-MAIL : priyache@priyagro [email protected]

PRIYA LIMITED MR. SANTOSH KANDE

NO. 210, 2ND FLOOR,
HYDERABAD MINERVA COMMERCIAL COMOBILE NO. 93460 4904
HYDERABAD
94, SAROJINI DEVI ROAD,
SECUNDERABAD - 500 003.
E-MAIL : [email protected]@vxl.net

PRIYA LIMITED
D-166, ADINATHNAGAR SOCMR. ANILKUMAR PRA
B/H VISHRAM NAGAR
AHMEDABAD GURUKUL ROAD - MEMNAGAR
AHMEDABAD - 380 052.
E-MAIL : priyaahd@[email protected]

PRIYA LIMITED MR. P. VENUGOPAL

C-23 T.T.C. INDL. ESTATE
PAWNE VILLAGE, OPP HICOMOBILE NO. 93200 0317
NAVI-MUMBAI THANE - BELAPUR ROAD, TURBHE,
NAVI-MUMBAI - 400 705
E-MAIL : [email protected]

PRIYA LIMITED MR. K.R. VARMA

28/3296, PRIYA HOUSE MOBILE NO. 93490 0713
KOCHI CHERUPARAMBATH ROAD
KADAVANTHRA
KOCHI - 682020
E-MAIL : priyakch@priyagro [email protected]

PRIYA LIMITED RAJEEV KUMAR SAXE

13, JOPLING ROAD MOBILE NO. 93890 41402
LUCKNOW NANPARA HOUSE
LUCKNOW - 226 001.
E-MAIL : priyalck@priyagro [email protected]

Note

Level 1 Level 2
Service Coordinator

Name Mr.Satish /Mr.Heyram Mr.Vasant/Mr Amit

Contact 022-42203100 022-42203100
9223258557
Mail id [email protected] [email protected]
[email protected]
Fax 022-42203197

Acer Part # to indent with SLH

OBC(Oriental Bank of Commerce) -

BOB-(Bank of Baroda

NIC-Ecourts -

SBM(State Bank of Mysore)-

BOM (Bank of Maharshtra) -

SBOP-(State Bank of Patiala)-

SBI(State Bank of India)-Bhopal(MP)-

TEL NO. FAX NO. LOCATION TYPE

CODE - 022 CODE - 022

4220 3100 4220 3197
SERVICE CENTER

CODE - 080 CODE - 080

30222525
SERVICE CENTER

CODE - 033 CODE - 033

30571000 30571002
30571001 SERVICE CENTER
30571003

CODE - 011 CODE - 011

2643 8555 / 56 / 57 2623 2443
2623 2443 SERVICE CENTER

CODE - 044 CODE - 044

4214 6104/ 05 28365118
4214 61064/ 07 SERVICE CENTER
24345118

CODE - 040 CODE - 040

39122225 2781 3549
27810979 SERVICE CENTER
SERVICE CENTER
66382237 / 38

CODE - 079 CODE - 079

27411484 2684 1485
32401484 SERVICE CENTER
40057484

022 022
2768 7772
2761 7214 SERVICE CENTER
2761 7217

CODE - 0484 CODE - 0484

2311397 2207294
2311398 SERVICE CENTER

CODE - 0522 CODE - 0522

2205315 2205320
3246885 COLLECTION CENTER
ALL OEM calls should be logged trough call center.
You can register call through
Call center Toll free number 18004256446, 08214004800, SMS: 09980048000. Mail Id: [email protected]
OEM agent Ms.Ruby will be updating the calls to you.

Ruby
OEM Support Executive
email: [email protected]
Solutions Limited.
Tel: 0821-6620304/ Fax : 0821-6620549
If you are not getting any response from ruby, Escalate to Mr. Sminesh Kumar call center in charge.
Phone number : 0821-6620545,+919886023628. Email Id: [email protected]
Next level : Patruni Prasad: Central ware house and Channel Manager
Mail Id : [email protected]
Phone number:08212408024,+919986699260.
Next escalation: N R C GURUNATHA REDDY, NCSM
[email protected],+919030008772.
Email: [email protected]

30 KM to
Service Level < 30 KM from ASP 75KM from
Agreement ASP
Next Business
Response Time Same day
Day
2nd Business
Resolution Time Next Business Day
Day

First Level: Call Centre - Number 1800 4256 446 Mai ID

Level - 2
Region/Reg Code
RPS Name Contact No
Ahmedabad (520) Vaibhav Trivedi 9825368835
Karnataka (600) K Sathish Babu 9025186670
Hyderabad (370) Manikya Reddy 9177474741
Cochin (650) Anish AK 9995674786
Pune (530) Anbazhagan M 9970212624
Nagpur (540) Anbazhagan M 9970212624
Mumbai (510) Madhan M 9987173247
Chennai (300) K Sathish Babu 9025186670
Bhopal (270) Sandeep Mahalaha 9425040230
Bhubaneswar (410) Koushik Roy Chaudhari 9830504168
Kolkatta (400) Koushik Roy Chaudhari 9830504168
Gawahati (240) Koushik Roy Chaudhari 9830504168
Patna (400) Koushik Roy Chaudhari 9830504168
Jaipur (260) Neeraj Tiwari 8115174174
Delhi (210) Sachin Shukla 9971443829
Chandigarh (250) Nishant Bhardwaj 8289026661
Lucknow (230) Neeraj Tiwari 8115174174
Dehradun (240) Neeraj Tiwari 8115174174
[email protected]

75 KM to 250 KM from ASP

Next Business Day

3rd Business Day

[email protected]
Level - 2 Level - 3
Mail ID Service Head Contact No
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Patruni KN Prasad 9.987E+09
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]

National Customer Support Manager

Mr Adinarayanan R 9741203002
Level - 3 Level - 4
Mail ID CEO & MD Contact No Mail ID

[email protected] PK Gopalakrishnan98459 03299 [email protected]

ort Manager
[email protected]
Ws Address Detials
WS AHMEDABAD
WEP SOLUTION LTD,
2nd Floor, Aavkar Complex,
opp. Gurukul Tower,
Drive-in-Road, Memnagar,
AHMEDABAD - 380052

WEP SOLUTIONS BHOPAL WS E7/635, First Floor,

Arera Colony,
Bhopal-462016

WEP CHENNAI WS
Wep SOLUTION Ltd,
Old no.23,New No.21,
Appu second Street,
Mylapore,
Chennai -600004

WEP WS HYDERABAD
WEP SOLUTIONS LTD.
1-4-264/23, Sindhi colony,
S.P Road
SECUNDERABAD-500003

WEP WS JAIPUR
WeP SOLUTIONS Limited,
D-58A, Madho Singh Road
Bani Park, Jaipur-302016
JAIPUR RJ 302016

WEP SOLUTIONS LTD,

152, P-45 JOGENDRA GARDEN
NEAR KASBA THANA
KOLKATA - 700078

WEP LUCKNOW WS
WeP SOLUTIONS Ltd,
3rd Floor Raj Chamber
29/9 Rana Pratap Marg,
Hazratganj,
Lucknow-226001

WeP Solutions ltd,

KRISHNAI SALES AND SERVICES
SHOP NO 13,UNIQUE APARTMENT, RAMESH NAGAR LAST
BUS STOP
AMBOLI ,ANDHERI WEST
MUMBAI-400058
WEP PUNE WS
Wep Solutions Ltd,
408, Dattatray Sadan, Munjaba
Lane,Narayan Peth
Near HDFC Bank
Pune-411030

WEP DELHI WS
WeP Solutions Ltd,
B-289, Okhla Industrial Area,
Phase - I,
New Delhi-110020

WEP WS COCHIN
WeP SOLUTION Ltd,
Lakshmi Villa, Plot No.88,
Kumaranassan Road
Kadvanthara-682020
COCHIN

WEP SOLUTIONS LTD,

128B SECOND FLOOR,
THIRUGANASAMBANDAM ROAD, RACE COURSE,
COIMBATORE – 641018
Ws contact Person and Contact no. Rps Contact no.

Kiran Khatari- 09723555922/7931907373 Vaibhav Trivedi-9825368835

Ranjeeth Singh-9039977159 Sandeep Mahala-9425040230

E Pushpam-04465650776 Venu Gopal-04465650776

Shyam-04066412211/9573262701 Manikya Reddy-9177474741

Raghunath-9828507928 Vijay Sign-9828101914

Prasanjith-9007954012 Kousik RoyChoudry-9830504168

Jaikishan-9839224099 Neeraj Tiwari-9415014401

Rajshree-9821956598/9870302061 Ravi Kanth-8879142888

Tejas-020 24498028 Sharad- 8862074267

Tarun Mitra-7827661269 /Sachin

Rithes/Mangal-9971922626/01146547127
Shukla9971443829

Ajith-9037127288 Anish A.k-9037127288

Jothi-04224368742 Sathish Babu-9791364132

Name Department
Syed Khadri – SPOC for Acer Sales

Anil Arora Sales

Ganeshan Service

Rajeev Gupta Service

Escalation Matrix - of TEAM COMPUTERS PVT LTD. (XEROX Ser

Levels L1
Profile Incident Manager
Virender Rathore
South 9313671500
[email protected]
Veena Suvarna
West 9321602507, 022-33016273
[email protected]
Veena Suvarna
Central_Gujrat & Chhattigarh 9321602507
[email protected]
Rajesh Sharma
East 9310929538
[email protected]
Rajesh Sharma
North 9310929538
[email protected]
Rajesh Sharma
Central_UP,MP,Rajasthan 9310929538
[email protected]
Designation Contact
Sr Manager SI – XPPS – Managed print services +91 9620232932

Head – Si biz and XPPS +91 919811812307

Sr. Manager - A4, SI & Call Centre +91 9582511884

Head- Field Service Operation +91 9811756678

ix - of TEAM COMPUTERS PVT LTD. (XEROX Service Support)

L2 L3
National Incident Manager Operation Head
Yagya Shankar A. Sunil Kumar
9310623565 9310694480
[email protected] [email protected]
Yagya Shankar A. Sunil Kumar
9310623565 9310694480
[email protected] [email protected]
Yagya Shankar A. Sunil Kumar
9310623565 9310694480
[email protected] [email protected]
Yagya Shankar A. Sunil Kumar
9310623565 9310694480
[email protected] [email protected]
Yagya Shankar A. Sunil Kumar
9310623565 9310694480
[email protected] [email protected]
Yagya Shankar A. Sunil Kumar
9310623565 9310694480
[email protected] [email protected]

13795571193
Email
[email protected]