ADVANCED DIPLOMA IN

COMPUTER HARDWARE AND

NETWORK MANAHEMENT
(ADCHNM)

QUALIFICATION FILE

Ministry of Micro, Small and Medium

Enterprises, New Delhi
(MSME-Technology Centre)
NSQF QUALIFICATION FILE
Version 6: Draft of 08 March 2016

NSDA Reference

CONTACT DETAILS OF THE AWARDING BODY FOR THE QUALIFICATION

Name and Address of Awarding Body:
MSME Technology Centre,
B-36, Chandaka Industrial Area
Bhubaneswar-751024
Odisha

Name and Contact Details of Individual dealing with submission:

L.Raja Sekhar
Dy. General Manager
Contact No. +91 9437491950
Email- [email protected]

List of documents submitted in support of the Qualification File:

1. Detailed Curriculum (Ref: Annexure-I)

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SUMMARY
Qualification Title:
ADVANCED DIPLOMA IN COMPUTER HARDWARE & NETWORK MANAGEMENT (ADCHNM)
Nature and Purpose of the Qualification: ADVANCED DIPLOMA
Code: MSME / ADCHNM / 51
Purpose:
To allow people in particular sector to learn new skills to deal with technological change.
Computer hardware professionals take care of the maintenance of computer hardware,
while networking involves connecting a group of computer systems for sharing data and
information.

Body/bodies which will award the Qualification:

Ministry of Micro, Small and Medium Enterprises, New Delhi
(Certificate awarded by MSME Technology Centre, Bhubaneswar)
Body which will accredit providers to offer courses leading to the qualification:
Ministry of Micro, Small and Medium Enterprises, New Delhi
Body/bodies which will be responsible for assessment:
Examination Cell of Central Tool Room and Training Centre, Bhubaneswar
Occupation(s) to which the Qualification gives access:
Hardware & Network Associate/ System Service Engineer/ Technical Support Engineer.

Proposed level of the Qualification in the NSQF:

Level-6
Anticipated volume of training /learning required to complete the Qualification:
6 Months (780 Hours).

Entry requirements/recommendations:
Preferably B.Sc./Diploma/ Degree Engineering pass.

Progression from the qualification:

Business or organizations use this qualification as a basis in recruiting Engineers in the field of
computer hardware troubleshooting and network management.

Planned arrangements for the Recognition of Prior Learning (RPL)

Yes

International comparability where known:

Almost all the advanced Countries conduct training programme on this qualification.
However, the nature of course and duration of the course varies.

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Formal Structure of the Qualification:

Title of component Mandatory Estimated size
/ optional (learning Level
hours)
Power Supply M 81 Level-6
PC Architecture M 162 Level-6
Software Installation, Up gradation & Maintenance M 51 Level-6
Network Essential, setup & management M 108 Level-6
Network management & server configuration M 108 Level-6
LINUX management & network configuration M 108 Level-6
Basic Electronics M 72 Level-6
Office Package M 45 Level-6
Communication Skill M 45 Level-6
Total 780

Please attach any document giving further detail about the structure of the qualification – e.g. a
Curriculum Document or a Qualification Pack.

Give the titles and other relevant details of the document(s) here. Include page references
showing where to find the relevant information.

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SECTION 1
ASSESSMENT

Body/Bodies which will carry out Assessment:

Examination Cell of Central Tool Room and Training Centre, Bhubaneswar

Will the Assessment Body be responsible for RPL Assessment?

Yes
How will RPL assessment be managed and who will carry it out?
Learners who have met the requirements of any Unit Standard that forms part of this
qualification may apply for recognition of prior learning to the relevant Education body. The
applicant must be assessed against the specific outcomes and with the assessment criteria
for the relevant Unit Standards.

Describe the overall assessment strategy and specific arrangements which have been put in
place to ensure that assessment is always valid, consistent and fair and show that these are
in line with the requirements of the NSQF.

1. ASSESSMENT GUIDELINE:
 Criteria for assessment based on each learning outcome, will be assigned marks
proportionately to its importance.
 The assessment for the theory & practical part is based on knowledge bank of
questions created by trainers and approved by Examination cell (CTTC, Bhubaneswar)
 For each Individual batch, Examination cell will create unique question papers for
theory part as well as practical for each examination.
 To pass the Qualification, every trainee should score a minimum of 70% cumulatively
(Theory and Practical)
 Assessment comprises the following components:
 Job carried out in labs/workshop
 Record book/ daily diary
 Answer sheet of assessment
 Viva –voce
 Progress chart
 Attendance and punctuality
2. ASSESSORS:
CTTC, Bhubaneswar faculty looking after the course “ADVANCED DIPLOMA IN COMPUTER
HARDWARE AND NETWORK MANAGEMENT”, also assesses the students as per guidelines

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set by Examination cell of CTTC, Bhubaneswar. Faculties have been trained from time to time
to upgrade their skills on various aspects such as conduct of assessments, teaching
methodology etc. These training are usually conducted at Xavier Institute of Management
(XIMB), Bhubaneswar, Xavier Labor Relations Institute (XLRI), Jamshedpur and other
renowned Institutions/Establishments of the country.

3. ELIGIBILITY TO APPEAR IN THE EXAM:

Minimum 80% attendance is compulsory for the students to appear for the assessments.

4. MARKING SCHEME:
Sr.No. Method of Assessments Weightage Evaluator
(Max. marks)
1 Written Test 20 Trainer + Course coordinator
2 Practical Test 40 + Examiner nominated by
3 Viva-voce 20 Examination Cell of CTTC,
4 Class/Workshop/Lab performance 20 Bhubaneswar
TOTAL 100

5. PASSING MARKS:
Passing criteria is based on marks obtained in attendance record, term works, assignments,
practical performance, viva or oral exam, module test, practical exam and final exam.

Minimum Marks to pass practical exam – 60%

Minimum Marks to pass theory exam – 40%

6. RESULTS AND CERTIFICATION:

The assessment results are backed by evidences collected by assessors. Successful trainees
are awarded the certificates by CTTC, Bhubaneswar.

ASSESSMENT EVIDENCE:
Assessment evidence comprises the following components document in the form of records:
 1) Activity carried out in labs/workshop
 2) Record book/ daily diary
 3) Answer sheet of assessment
 4) Viva –voce
 5) Progress chart
 6) Attendance and punctuality

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Title of Component: POWER SUPPLY

Outcome to be assessed Assessment criteria for the outcome

Demonstrate the different types of Design and verify Different types of Power supply.
power supply and working principle.
Demonstrate working of internal Trace out internal circuit of SMPS.
circuit of Switch Mode Power Supply.
Demonstrate the procedure to Solder and de-solder the components.
soldering and de-soldering the
components.
Demonstrate the procedure to find Troubleshoot the fault and repair the SMPS.
the fault and repair.
Means of assessment-1
Assessing the daily work schedule sheet.
Conducting written test after completion of this power supply.
Means of assessment-2
Assessing the daily work schedule sheet.
Conducting skill test after completion of this power supply.
Pass/Fail
Scoring more than 40% in written test and more than 60% in practical test will be declared as
competent.
Otherwise, he/she will be declared as not yet competent.

Title of Component: PC ARCHITECTURE

Outcome to be assessed Assessment criteria for the outcome

Demonstrate hardware peripherals Identify various hardware peripherals.
of computer.
Demonstrate the advantage and Assemble and disassemble to laptop & desktop
disadvantage, working principle computer.
and procedure to troubleshoot Trace their fault and repair them.
common issues.
Demonstrate BIOS program of Manage and setup PC hardware using BIOS program.
computer.
Demonstrate the working principle Assemble and disassemble to different monitor and
of monitor (CRT, LCD and LED). identify the parts.
Common problem of monitor and Trace their fault and repair them.
their solution.
Demonstrate types of printer, Assemble and disassemble to different printer, identify
working principle and common the parts and solve their issues.
problem.

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Means of assessment-1
Assessing the daily work schedule sheet.
Conducting written test after completion of PC Architecture.
Means of assessment-2
Assessing the daily work schedule sheet.
Conducting model test after completion of PC Architecture.

Pass/Fail
Scoring more than 40% in written test and more than 60% in practical (Model) test will be
declared as competent.
Otherwise, he/she will be declared as not yet competent.

Title of Component: SOFTWARE INSTALLATION, UP-GRADATION AND MAINTENANCE

Outcome to be assessed Assessment criteria for the outcome

Customization of OS, their Features Customization of OS, their Features and advantages
and advantages
Customization of OS, their Features Manage and upgrade the software.
and advantages
Install & uninstall of software, and checking error code
Describe the process of Software with solution
Maintenance. Use of Backup & Recovery tools procedure of storage
devices
Means of assessment-1
Assessing the daily work schedule sheet.
Conducting written test after completion of Software Installation.
Means of assessment-2
Assessing the daily work schedule sheet.
Conducting practical test on Software Installation, Up-gradation.

Pass/Fail
Scoring more than 40% in written test and more than 60% in practical test in CNC will be
declared as competent.
Otherwise, he/she will be declared as not yet competent.

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Title of Component: NETWORK ESSENTIAL, SETUP AND MANAGEMENT.

Outcome to be assessed Assessment criteria for the outcome

Introduction to computer network, Identify various communication medias and cabling

network topology and transmission technique.
media.
Demonstrate OSI model, protocols Calculate IP address, subnet mask, sub netting and
and IP address. super netting.
Demonstrate about network devices. Identify various network devices and mange Local Area
Network.
Share resource in the network.
Demonstrate about network Configure and manage domain using windows server.
architecture, features of windows
server 2003 and advantages.
Means of assessment-1
Assessing the daily work schedule sheet.
Conducting written test after completion of this component.
Means of assessment-2
Assessing the daily work schedule sheet
Conducting test after completion of this Network Essential, Setup and Management.

Pass/Fail
Scoring more than 40% in written test and more than 60% in practical test will be declared as
competent.
Otherwise, he/she will be declared as not yet competent.

Title of Component: NETWORK MANAGEMENT AND SERVER CONFIGURATION.

Outcome To Be Assessed Assessment criteria for the outcome

Demonstrate features and Configure domain using Microsoft Windows server.
advantages of Microsoft Windows
server.
Demonstrate about DHCP service, Configure DHCP server.
DHCP scope and reservation. Manage DHCP scope and IP reservation.
Demonstrate about Windows Configure WDS server.
Deployment Service.
Introduction to wireless devices and Configure Wireless Device and N-Computing
zero configure process. Technology.
Means of assessment-1
Assessing the daily work schedule sheet.
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Conducting written test after completion of this component.

Means of assessment-2
Assessing the daily work schedule sheet.
Conducting practical test to configure services in Microsoft server.
Pass/Fail
Scoring more than 40% in written test and more than 60% in Design test will be declared as
competent. Otherwise, he/she will be declared as not yet competent.

Title of Component: LINUX MANAGEMENT AND NETWORK CONFIGURATION (RHEL).

Outcome to be assessed Assessment criteria for the outcome

Introduction to LINUX Operating Install Red Hat Enterprises Linux OS
System and LINUX file system. Manage Linux Graphical Environment and tools features

Demonstrate Linux file permission Change the ownership of User, Group & Other
and up gradation Upgrade Service Packages by RHN
Configure YUM Server Package management

Demonstrate function of various Configure DNS, DHCP server, Apache web server, FTP
server in LINUX. and SAMBA server

Demonstrate the Troubleshooting Change boot process of Linux OS & password of root in
process of Linux. rescue mode.

Means of assessment-1
Assessing the daily work schedule sheet.
Conducting written test after completion of this component.
Means of assessment-2
Assessing the daily work schedule sheet.
Conducting practical test to configure DNS, DHCP server, Apache web server, FTP and SAMBA
server.
Pass/Fail
Scoring more than 40% in written test and more than 60% in practical test will be declared as
competent.
Otherwise, he/she will be declared as not yet competent.

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Title of Component: SOFT SKILL.

Outcome to be assessed Assessment criteria for the outcome

Demonstrate Communication Understand the Basics of Communication, Soft Skills,

Skills, use language as a tool of and nonverbal communication – body language.
communication.
Demonstrate and improve the Read The Sounds of English – Vowels & Consonant.
participant’s English language Word Accent – Accent, Tone, Pitch.
skills.
Demonstrate Personality Learn Presentation Skills, Newspaper reading, Body
Development Language – positive gestures, handshakes, eye contact,
smiles, styles of walking, hand movements, etc. Role
Plays and Situation Handling, Personal and Career
Development (Career Counseling).
Demonstrate Full Dress Rehearsal Learn to Present an effective cover letter,
resume/curriculum vitae, Group Discussion, Personal
Interview, Corporate Interface.
Means of assessment-1
Assessing the daily work schedule sheet
Conducting written test after completion of this component
Means of assessment-2
Assessing the daily work schedule sheet.
Conducting mock drill.
Pass/Fail
Scoring more than 40% in written test and more than 60% in practical test will be declared as
competent.
Otherwise, he/she will be declared as not yet competent.

Title of Component: BASIC ELECTRONICS.

Outcome to be assessed Assessment criteria for the outcome

Demonstrate the types of basic Identify the various electronics components.
electronics components and
working principle
Demonstrate about analogue Use of multimeter to test voltage, current, resistant,
and digital multimeter. various components, electronics circuit in online and
offline.
Demonstrate work principle of Construct various electronics circuit and measure their
various electronics circuit. output by using multimeter.

Means of assessment-1
Assessing the daily work schedule sheet.

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Conducting written test after completion of this component.

Means of assessment-2
Assessing the daily work schedule sheet.
Conducting practical test on designing electronics circuit.
Scoring more than 40% in written test and more than 60% in practical test will be declared as
competent.
Otherwise, he/she will be declared as not yet competent.

Title of Component: OFFICE PACKAGES.

Outcome to be assessed Assessment criteria for the outcome

Demonstrate to the office Install & verify Office Package.
package and its tools.
Demonstrate the use of Basic of word processing tools and various menus to
Microsoft word. process document format their style and settings.
Demonstrate the use of Spreadsheet database program skill to manage the
Microsoft excel. report, chart with various functions to utilize on related
field.
Demonstrate the use of Power Point program to setup the slide, design, layout
Microsoft PowerPoint. and themes on organization way.
Means of assessment-1
Assessing the daily work schedule sheet.
Conducting written test after completion of this component.
Means of assessment-2
Assessing the daily work schedule sheet.
Conducting practical test to create document/spread sheet and presentation using office
package.
Pass/Fail
Scoring more than 40% in written test and more than 60% in practical test will be declared as
competent.
Otherwise, he/she will be declared as not yet competent.

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SECTION 2
Evidence of Level
Title/Name of the qualification/Component: Advanced Diploma in Computer Hardware &
Network Management Level-6
NSQF Outcomes of the How the job role relates to the NSQF
Domain Qualification/Component NSQF level descriptors Level
Process Advanced Diploma in Computer Job holder is expected to execute 6
Hardware and Network the study and analysis process
Management qualification required for various IT
identifies and exhibits wide Equipment, their working
range of well-developed skill set principles in various type of
with clear knowledge required conditions which requires well
to study circuit diagram of Desk developed knowledge in study
top, Laptop, Server, Printers, and analysis under different
Scanners etc. along with the conditions. The trainees also can
analyzing the fault of the monitor the condition of
devices according to standard peripheral devices from a remote
and non-standard requirements. location and solve the fault found
Also the trainee is expected to if any which requires high depth
be well conversant with the of skill in through this
trouble shooting the hardware qualification. Hence the
& implementation network qualification is kept at level 6 as
service of the per the process is concerned.
industry/organization.

Professional The curriculum of the Job holders needs to have in 6

Knowledge qualification Advanced Diploma depth knowledge and
in Computer Hardware and understanding circuit design,
Network Management covers properties of individual
wide range thorough elements/components, Electricity
understanding and knowledge supply input and desired output,
of different type of Electronics Draw out specification of the
components used in different various components used in PC
sections of a PC, their working and identify them correctly,
principles, study of various Understand the error message
components and sections etc. They also gain adequate
behaviour in different knowledge about the networking
conditions and electrical supply structure, topology, protocol, OSI
input and output etc. along with layers through the theoretical
inclusion of detailed study of input. Therefore this is pegged at
Circuit diagram. level 6.

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Advanced Diploma in Computer

Hardware and Network
Management qualification has
thorough knowledge of
operations of various modern
measuring and checking
equipment and hand tools to
support the all these activities.

Professional Advanced Diploma in Computer Job holder is engaged in tasks 6

Skill Hardware and Network such as studying, checking,
Management qualification have identifying, analyzing and
the ability to apply practical interpreting the trouble of
knowledge and understanding in computer systems and the
identifying, specifying the networks mainly LAN and WAN.
Hardware components and Planning and executing the
method of assembling all of maintenance work, using
these components to make the appropriate instruments within
system assembly. the quality framework and
norms. These activities are
Advanced Diploma in Computer variable in nature due to the
Hardware and Network dependency upon various types
Management also have the of system configurations,
ability to perform partitioning, Operating systems and network
formatting and loading various structures of the
operating systems and Industry/Organizations. They will
application software to make be accustomed to wide range of
the system fully functional to maintenance for any kind of fault
get the desired output. The like mechanical, electrical,
qualification also imparts skill Electronics etc. These skills are at
for trouble shooting the system certain range of cognitive in
and the entire network. They nature and therefore fixed at
should have the capability to level 6.
test systems to ensure the
functionality of the same after
maintenance work.

Advanced Diploma in Computer

Hardware and Network
Management imparts detail in
depth skill to use different types
of instruments to maintain the
desired function.

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Core Skill Advanced Diploma in Computer The job holder needs to have 6
Hardware and Network Generic Skills of writing, Oral and
Management curriculum is Communication Skills. Job holder
designed to have reasonable prepares Documentations for
good numerical abilities, maintenance history and
mathematical calculations schedule requirements.
required for analyzing the Understand the maintenance
electronics components used in requirements/client requirement
circuit diagram, communication which requires reasonably good
skills to receive, provide, and clarity in oral and the written
transmit information logically to skills and while working on the
the appropriate person or the content he needs to be aware of
group involved in the activities. the social, political and natural
environment.
Use of appropriate measuring
techniques, units and number Also the job holder is competent
systems to express degree of enough to prepare the estimation
accuracy units and number and costing sheet by gathering
systems representing degree of analytical and logical data for the
accuracy. Should be able to successful maintenance
communicate to the appropriate execution. Therefore it is pegged
person in regards to health, at level 6.
safety, first aid etc.

Responsibility Check-up procedures to ensure Job holder is required to carry out 6

that maintenance objectives are functions such as circuit study
finished within specified time operating electronics/electrical
frames are developed. measurement and checking
instruments, analyse the problem
Checkup procedures to ensure and find the solution to it within
that agreed ethical and legal specified requirement. In these
requirements are met are activities job holder is doing the
drawn. tasks independently which is the
Advanced Diploma in Computer sole responsibility for him
Hardware and Network and guiding others as and when
Management is responsible for required. He/she is responsible
own work and learning along for his/her own learning and
with full responsibility for other others learning during the
works and learning. The Job execution of the task. Therefore
holder is expected to have it is pegged at level 6
openness to learning, ability to
plan and organize own work and
identify and solve problems in

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the course of working with in

the team. Understanding the
need to take initiative and
manage him/herself and others
and work to improve efficiency
and effectiveness.

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SECTION 3
Evidence of Need

What Evidence is there that the Qualification is needed:

 Decision of the management review meeting.
 Industry Requirements
What is the estimated uptake of this Qualification and what is the basis of this estimate?
 The estimated uptake of this qualification in the year of 2016-17 is 500.
 The basis of this estimation is the requirements of the industries and placement of
this qualification of last five years.

No. of Trainees Admitted during Last 5 Years

1200
960
1000 897
No. Admitted

800 701

600
457
377 No. Admitted
400

200

0
2011-12 2012-13 2013-14 2014-15 2015-16
Year

Trainees Trained/Trainees Opted for Placement/ Trainees placed in last five years.

Placement Status for Last 5 Years

25
20 20
20
No. of Trainees

17 16 16
15 15 15 15
15 13

10

0
2011-12 2012-13 2013-14 2014-15 2015-16
Year

No. Opted No. Placed

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What steps were taken to ensure that the Qualification(s) does/do not duplicate already
existing or planned Qualifications in NSQF?

The qualification is originally designed by curriculum committee comprising the training

head, industrial expert, academic professional experts.

The work group under the guidance of curriculum development committee already
conducted desk search as well as refers the qualification packs for as a supporting document
for the mapping of curriculum.

As per the search it is found that, the certificate course is not available for the skill
development of the candidates in Advanced Diploma in Computer Hardware & Network
Management Course of 6 month duration under ITES and ELECTRONICS Sector Skill Council.
What arrangements are in the place to monitor and review the Qualification(s)?
What data will be used and at what point will the Qualification(s) be revised or updated?
 The curriculum committee meeting for review will be in the month of Jan 2018 which
comprising industrial expert, Training Head, Representative from existing employers.

 The data used for revision or update will be impact analysis (student and industries)
and new subject area opportunities, multiple entry and exits incorporated or RPL
strategy implementations.

 The curriculum review and updates, in consultation with industries and expert of
respective domain, NOS approved by NSDA will also be referred to from time to time.

SECTION 4
EVIDENCE OF RECOGNITION AND PROGRESSION

What steps have been taken in the design of this or other Qualifications to ensure that there
is a clear path to other Qualifications in this Sector?

While designing this qualification proper care is taken to linkup with the skill development in
the field of computer hardware & networking and other areas.

Qualifying trainee will obtain a CTTC, Bhubaneswar Certificate in ‘Advanced Diploma in

computer hardware & network management’. After 2 year of experience give the
opportunities to the trainees to work as Network Engineer as a career progression with this
position and experience of 3 years gives career scope of System Administrator and 5 years’
experience leads to Service Support Manager. Also he/she can become an entrepreneur in this
sector after getting 3 year of experience. The below mention diagrams represent the vertical
mobility for the job holder as a job progression in Information Technology Sector.

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VERTICAL PROGRESSION

Service
Support
System Manager
Administrator

Network
Engineer

Hardware &
Network
Associate

HORIZONTAL PROGRESSION

Hardware & System Service Technical

Network Engineer Support Engineer
Associate.

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SOME OF THE RECRUITERS FOR THE ADCHNM TRAINEES

1 Subham Digicare IT Centre(SDIC), Bhubaneswar

2 Sylvesa Infotech Pvt. Limited, Bhubaneswar
3 AH Web Solutions Pvt Ltd. Bhubaneswar
4 GL Solutions, Bhubaneswar
5 Fortunate Technologies Pvt. Ltd. Bhubaneswar
6 Printlink Computer and Communication Pvt Ltd. Bhubaneswar
7 Elevation Tekhnologia, Bhubaneswar
8 Ardent Computech Pvt. Ltd, Bhubaneswar
9 Addsoft Technologies Pvt. Ltd., Bhubaneswar
10 Cosmic Net Technologies, (CSEZ), Bhubaneswar
11 Hardib Technology Pvt. Ltd., Bhubaneswar
12 HCL Infosystems Ltd., Bhubaneswar
13 In2IT Technologies Pvt. Ltd. Bhubaneswar
14 Blaze Communications Systems Pvt. Ltd. Bhubaneswar
15 Axis Software Private Limited
16 FilternOx Systems Pvt. Ltd. Bhubaneswar
17 Kohinoor Technical Institute, Angul
18 Innodust Techsolution Pvt. Ltd. Bhubaneswar
19 Planning Academy, Bhubaneswar
20 Veezone Reach, Bhubaneswar
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24
25
26
27
28
29

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