Chapter 3: Network Protocols and

Communications
 3.0 Network Protocols and Communications
o 3.0.1 Introduction
 3.0.1.1 Introduction
 3.0.1.2 Class Activity - Designing a Communications System
 3.1 Rules of Communication
o 3.1.1 The Rules
 3.1.1.1 What is Communication?
 3.1.1.2 Establishing the Rules
 3.1.1.3 Message Encoding
 3.1.1.4 Message Formatting and Encapsulation
 3.1.1.5 Message Size
 3.1.1.6 Message Timing
 3.1.1.7 Message Delivery Options
 3.2 Network Protocols and Standards
o 3.2.1 Protocols
 3.2.1.1 Protocols: Rules that Govern Communications
 3.2.1.2 Network Protocols
 3.2.1.3 Interaction of Protocols
o 3.2.2 Protocol Suites
 3.2.2.1 Protocol Suites and Industry Standards
 3.2.2.2 Creation of the Internet and Development of TCP/IP
 3.2.2.3 TCP/IP Protocol Suite and Communication Process
 3.2.2.4 Activity – Mapping the Protocols of the TCP/IP Suite
o 3.2.3 Standards Organizations
 3.2.3.1 Open Standards
 3.2.3.2 ISOC, IAB, and IETF
 3.2.3.3 IEEE
 3.2.3.4 ISO
 3.2.3.5 Other Standards Organizations
 3.2.3.6 Lab - Researching Networking Standards
 3.2.3.7 Activity - Standards Body Scavenger Hunt
o 3.2.4 Reference Models
 3.2.4.1 The Benefits of Using a Layered Model
 3.2.4.2 The OSI Reference Model
 3.2.4.3 The TCP/IP Protocol Model
 3.2.4.4 Comparing the OSI Model with the TCP/IP Model
 3.2.4.5 Activity – Identify Layers and Functions
 3.2.4.6 Packet Tracer - Investigating the TCP/IP and OSI Models in Action
 3.2.4.7 Lab - Researching RFCs
 3.3 Moving Data in the Network
o 3.3.1 Data Encapsulation
 3.3.1.1 Communicating the Messages
 3.3.1.2 Protocol Data Units (PDUs)
  3.3.1.3 Encapsulation
 3.3.1.4 De-encapsulation
 3.3.1.5 Activity – Identify the PDU Layer
o 3.3.2 Accessing Local Resources
 3.3.2.1 Network Addresses and Data Link addresses
 3.3.2.2 Communicating with a Device on the Same Network
 3.3.2.3 MAC and IP Addresses
o 3.3.3 Accessing Remote Resources
 3.3.3.1 Default Gateway
 3.3.3.2 Communicating with a Device on a Remote Network
 3.3.3.3 Packet Tracer - Explore a Network
 3.3.3.4 Lab - Using Wireshark to View Network Traffic
 3.4 Summary
o 3.4.1 Summary
 3.4.1.1 Class Activity - Guaranteed to Work!
 3.4.1.2 Summary

3.0.1.1 Introduction
More and more, it is networks that connect us. People communicate online from everywhere.
Conversations in classrooms spill into instant message chat sessions, and online debates continue
at school. New services are being developed daily to take advantage of the network.

Rather than developing unique and separate systems for the delivery of each new service, the
network industry as a whole has adopted a developmental framework that allows designers to
understand current network platforms, and maintain them. At the same time, this framework is
used to facilitate the development of new technologies to support future communications needs
and technology enhancements.

Central to this developmental framework, is the use of generally-accepted models that describe
network rules and functions.

Within this chapter, you will learn about these models, as well as the standards that make
networks work, and how communication occurs over a network.
3.0.1.2 Class Activity - Designing a
Communications System
Let’s just talk about this…

You have just purchased a new automobile for your personal use. After driving the car for a
week or so, you find that it is not working correctly.

After discussing the problem with several of your peers, you decide to take it to an automotive
repair facility that they highly recommend. It is the only repair facility located in close proximity
to you.

When you arrive at the repair facility, you find that all of the mechanics speak another language.
You are having difficulty explaining the automobile’s performance problems, but the repairs
really need to be done. You are not sure you can drive it back home to research other options.

You must find a way to work with the repair facility to ensure that your automobile is fixed
correctly.

How will you communicate with the mechanics in this firm? Design a communications model to
ensure that the car is properly repaired.

Class Activity - Let's just talk about this... Instructions

3.1.1.1 What is Communication?
A network can be as complex as devices connected across the Internet, or as simple as two
computers directly connected to one another with a single cable, and anything in-between.
Networks can vary in size, shape, and function. However, simply having the physical connection
between end devices is not enough to enable communication. For communication to occur,
devices must know “how” to communicate.

People exchange ideas using many different communication methods. However, regardless of
the method chosen, all communication methods have three elements in common. The first of
these elements is the message source, or sender. Message sources are people, or electronic
devices, that need to send a message to other individuals or devices. The second element of
communication is the destination, or receiver, of the message. The destination receives the
message and interprets it. A third element, called a channel, consists of the media that provides
the pathway over which the message travels from source to destination.

Communication begins with a message, or information, that must be sent from a source to a
destination. The sending of this message, whether by face-to-face communication or over a
network, is governed by rules called protocols. These protocols are specific to the type of
communication method occurring. In our day-to-day personal communication, the rules we use
to communicate over one medium, like a telephone call, are not necessarily the same as the
protocols for using another medium, such as sending a letter.

For example, consider two people communicating face-to-face, as shown in Figure 1. Prior to
communicating, they must agree on how to communicate. If the communication is using voice,
they must first agree on the language. Next, when they have a message to share, they must be
able to format that message in a way that is understandable. For example, if someone uses the
English language, but poor sentence structure, the message can easily be misunderstood. Each of
these tasks describes protocols put in place to accomplish communication. This is true of
computer communication, as shown in Figure 2.

Think of how many different rules or protocols govern all the different methods of
communication that exist in the world today.
3.1.1.2 Establishing the Rules
Establishing the Rules

Before communicating with one another, individuals must use established rules or agreements to
govern the conversation. For example, consider Figure1, protocols are necessary for effective
communication. The protocols used are specific to the characteristics of the communication
method, including the characteristics of the source, destination and channel. These rules, or
protocols, must be followed in order for the message to be successfully delivered and
understood. There are many protocols available that govern successful human communication.
Once there is an agreed upon method of communicating (face-to-face, telephone, letter,
photography), the protocols put in place must account for the following requirements:

 An identified sender and receiver

 Common language and grammar

 Speed and timing of delivery

 Confirmation or acknowledgement requirements

The protocols that are used in network communications share many of the fundamental traits as
those protocols used to govern successful human conversations, see Figure 2. In addition to
identifying the source and destination, computer and network protocols define the details of how
a message is transmitted across a network to answer the above requirements. While there are
many protocols that must interact, common computer protocols include:

 Message encoding

 Message formatting and encapsulation

 Message size

 Message timing

 Message delivery options

Each of these will be discussed in more detail next.

3.1.1.3 Message Encoding
Message Encoding

One of the first steps to sending a message is encoding it. Encoding is the process of converting
information into another, acceptable form, for transmission. Decoding reverses this process in
order to interpret the information.

Imagine a person planning a holiday trip with a friend, and calling the friend to discuss the
details of where they want to go, as shown in Figure 1. To communicate the message, the sender
must first convert, or encode, their thoughts and perceptions about the location into words. The
words are spoken into the telephone using the sounds and inflections of spoken language that
convey the message. On the other end of the telephone line, the person listening to the
description, receives and decodes the sounds in order to visualize the image of the sunset
described by the sender.

Encoding also occurs in computer communication, as shown in Figure 2. Encoding between

hosts must be in an appropriate form for the medium. Messages sent across the network are first
converted into bits by the sending host. Each bit is encoded into a pattern of sounds, light waves,
or electrical impulses depending on the network media over which the bits are transmitted. The
destination host receives and decodes the signals in order to interpret the message.
3.1.1.4 Message Formatting and
Encapsulation
Message Formatting and Encapsulation

When a message is sent from source to destination, it must use a specific format or structure.
Message formats depend on the type of message and the channel that is used to deliver the
message.

Letter writing is one of the most common forms of written human communication. For centuries,
the agreed format for personal letters has not changed. In many cultures, a personal letter
contains the following elements:

 An identifier of the recipient

 A salutation or greeting

 The message content

 A closing phrase
  An identifier of the sender

In addition to having the correct format, most personal letters must also be enclosed, or
encapsulated, in an envelope for delivery, as shown in Figure 1. The envelope has the address of
the sender and receiver on it, each located at the proper place on the envelope. If the destination
address and formatting are not correct, the letter is not delivered. The process of placing one
message format (the letter) inside another message format (the envelope) is called encapsulation.
De-encapsulation occurs when the process is reversed by the recipient and the letter is removed
from the envelope.

A letter writer uses an accepted format to ensure that the letter is delivered and understood by the
recipient. In the same way, a message that is sent over a computer network follows specific
format rules for it to be delivered and processed. Just as a letter is encapsulated in an envelope
for delivery, so too are computer messages encapsulated. Each computer message is
encapsulated in a specific format, called a frame, before it is sent over the network. A frame acts
like an envelope; it provides the address of the intended destination and the address of the source
host, as shown in Figure 2.

The format and contents of a frame are determined by the type of message being sent and the
channel over which it is communicated. Messages that are not correctly formatted are not
successfully delivered to or processed by the destination host.
3.1.1.5 Message Size
Message Size

Another rule of communication is size. When people communicate with each other, the messages
that they send are usually broken into smaller parts or sentences. These sentences are limited in
size to what the receiving person can process at one time, as shown in Figure 1. An individual
conversation may be made up of many smaller sentences to ensure that each part of the message
is received and understood. Imagine what it would be like to read this course if it all appeared as
one long sentence; it would not be easy to read and comprehend.

Likewise, when a long message is sent from one host to another over a network, it is necessary to
break the message into smaller pieces, as shown in Figure 2. The rules that govern the size of the
pieces, or frames, communicated across the network are very strict. They can also be different,
depending on the channel used. Frames that are too long or too short are not delivered.

The size restrictions of frames require the source host to break a long message into individual
pieces that meet both the minimum and maximum size requirements. This is known as
segmenting. Each segment is encapsulated in a separate frame with the address information, and
is sent over the network. At the receiving host, the messages are de-encapsulated and put back
together to be processed and interpreted.
3.1.1.6 Message Timing
Message Timing

Another factor that affects how well a message is received and understood is timing. People use
timing to determine when to speak, how fast or slow to talk, and how long to wait for a response.
These are the rules of engagement.

Access Method

Access method determines when someone is able to send a message. These timing rules are
based on the environment. For example, you may be able to speak whenever you have something
to say. In this environment, a person must wait until no one else is talking before speaking. If
two people talk at the same time, a collision of information occurs and it is necessary for the two
to back off and start again, as shown in Figure 1. Likewise, it is necessary for computers to
define an access method. Hosts on a network need an access method to know when to begin
sending messages and how to respond when errors occur.

Flow Control

Timing also affects how much information can be sent and the speed that it can be delivered. If
one person speaks too quickly, it is difficult for the other person to hear and understand the
message, as shown in Figure 2. The receiving person must ask the sender to slow down. In
network communication, a sending host can transmit messages at a faster rate than the
destination host can receive and process. Source and destination hosts use flow control to
negotiate correct timing for successful communication.

Response Timeout

If a person asks a question and does not hear a response within an acceptable amount of time, the
person assumes that no answer is coming and reacts accordingly, as show in Figure 3. The
person may repeat the question, or may go on with the conversation. Hosts on the network also
have rules that specify how long to wait for responses and what action to take if a response
timeout occurs.
3.1.1.7 Message Delivery Options
Message Delivery Options

A message may need to be best delivered in different ways, as shown in Figure 1. Sometimes, a
person wants to communicate information to a single individual. At other times, the person may
need to send information to a group of people at the same time, or even to all people in the same
area. A conversation between two people is an example of a one-to-one delivery. When a group
of recipients need to receive the same message simultaneously, a one-to-many or one-to-all
message delivery is necessary.

There are also times when the sender of a message needs to be sure that the message is delivered
successfully to the destination. In these cases, it is necessary for the recipient to return an
acknowledgement to the sender. If no acknowledgement is required, the delivery option is
referred to as unacknowledged.

Hosts on a network use similar delivery options to communicate, as shown in Figure 2.

A one-to-one delivery option is referred to as a unicast, meaning that there is only a single
destination for the message.

When a host needs to send messages using a one-to-many delivery option, it is referred to as a
multicast. Multicasting is the delivery of the same message to a group of host destinations
simultaneously.

If all hosts on the network need to receive the message at the same time, a broadcast is used.
Broadcasting represents a one-to-all message delivery option. Additionally, hosts have
requirements for acknowledged versus unacknowledged messages.
3.2.1.1 Protocols: Rules that Govern
Communications
Just like in human communication, the various network and computer protocols must be able to
interact and work together for network communication to be successful. A group of inter-related
protocols necessary to perform a communication function is called a protocol suite. Protocol
suites are implemented by hosts and networking devices in software, hardware or both.

One of the best ways to visualize how the protocols within a suite interact is to view the
interaction as a stack. A protocol stack shows how the individual protocols within a suite are
implemented. The protocols are viewed in terms of layers, with each higher level service
depending on the functionality defined by the protocols shown in the lower levels. The lower
layers of the stack are concerned with moving data over the network and providing services to
the upper layers, which are focused on the content of the message being sent. As the figure
shows, we can use layers to describe the activity occurring in our face-to-face communication
example. At the bottom layer, the physical layer, we have two people, each with a voice that can
say words out loud. At the second layer, the rules layer, we have an agreement to speak in a
common language. At the top layer, the content layer, there are words that are actually spoken.
This is the content of the communication.

Were we to witness this conversation, we would not actually see layers floating in space. The use
of layers is a model that provides a way to conveniently break a complex task into parts and
describe how they work.
3.2.1.2 Network Protocols
At the human level, some communication rules are formal and others are simply understood
based on custom and practice. For devices to successfully communicate, a network protocol suite
must describe precise requirements and interactions. Networking protocols define a common
format and set of rules for exchanging messages between devices. Some common networking
protocols are IP, HTTP, and DHCP.

The figures illustrate networking protocols that describe the following processes:

 How the message is formatted or structured, as shown in Figure 1

 The process by which networking devices share information about pathways with other
networks, as shown in Figure 2

 How and when error and system messages are passed between devices, as shown in
Figure 3

 The setup and termination of data transfer sessions, as shown in Figure 4

For example, IP defines how a packet of data is delivered within a network or to a remote
network. The information in the IPv4 protocol is transmitted in a specific format so that the
receiver can interpret it correctly. This is not much different than the protocol used to address an
envelope when mailing a letter. The information must adhere to a certain format or the letter
cannot be delivered to the destination by the post office.
3.2.1.3 Interaction of Protocols
An example of using the protocol suite in network communications is the interaction between a
web server and a web client. This interaction uses a number of protocols and standards in the
process of exchanging information between them. The different protocols work together to
ensure that the messages are received and understood by both parties. Examples of these
protocols are:

 Application Protocol - Hypertext Transfer Protocol (HTTP) is a protocol that governs

the way a web server and a web client interact. HTTP defines the content and formatting
of the requests and responses that are exchanged between the client and server. Both the
client and the web server software implement HTTP as part of the application. HTTP
relies on other protocols to govern how the messages are transported between the client
and server.

 Transport Protocol - Transmission Control Protocol (TCP) is the transport protocol that
manages the individual conversations between web servers and web clients. TCP divides
the HTTP messages into smaller pieces, called segments. These segments are sent
between the web server and client processes running at the destination host. TCP is also
responsible for controlling the size and rate at which messages are exchanged between
the server and the client.

 Internet Protocol - IP is responsible for taking the formatted segments from TCP,
encapsulating them into packets, assigning them the appropriate addresses, and delivering
them across the best path to the destination host.

 Network Access Protocols - Network access protocols describe two primary functions,
communication over a data link and the physical transmission of data on the network
media. Data-link management protocols take the packets from IP and format them to be
transmitted over the media. The standards and protocols for the physical media govern
how the signals are sent and how they are interpreted by the receiving clients. An
example of a network access protocol is Ethernet.
3.2.2.1 Protocol Suites and Industry
Standards
As stated previously, a protocol suite is a set of protocols that work together to provide
comprehensive network communication services. A protocol suite may be specified by a
standards organization or developed by a vendor.

The protocols IP, HTTP, and DHCP are all part of the Internet protocol suite known as
Transmission Control Protocol/IP (TCP/IP). The TCP/IP protocol suite is an open standard,
meaning these protocols are freely available to the public, and any vendor is able to implement
these protocols on their hardware or in their software.

A standards-based protocol is a process or protocol that has been endorsed by the networking
industry and ratified, or approved, by a standards organization. The use of standards in
developing and implementing protocols ensures that products from different manufacturers can
interoperate successfully. If a protocol is not rigidly observed by a particular manufacturer, their
equipment or software may not be able to successfully communicate with products made by
other manufacturers.
In data communications, for example, if one end of a conversation is using a protocol to govern
one-way communication and the other end is assuming a protocol describing two-way
communication, in all probability, no data will be exchanged.

Some protocols are proprietary. Proprietary, in this context, means that one company or vendor
controls the definition of the protocol and how it functions. Some proprietary protocols can be
used by different organizations with permission from the owner. Others can only be implemented
on equipment manufactured by the proprietary vendor. Examples of proprietary protocols are
AppleTalk and Novell Netware.

Several companies may even work together to create a proprietary protocol. It is not uncommon
for a vendor (or group of vendors) to develop a proprietary protocol to meet the needs of its
customers and later assist in making that proprietary protocol an open standard. For example,
Ethernet was a protocol originally developed by Bob Metcalfe at the XEROX Palo Alto
Research Center (PARC) in the 1970s. In 1979, Bob Metcalfe formed his own company, 3COM,
and worked with Digital Equipment Corporation (DEC), Intel, and Xerox to promote the “DIX”
standard for Ethernet. In 1985, the Institute of Electrical and Electronics Engineers (IEEE)
published the IEEE 802.3 standard that was almost identical to Ethernet. Today, 802.3 is the
common standard used on local-area networks (LANs). Another example, most recently, Cisco
opened the EIGRP routing protocol as an informational RFC to meet the needs of customers who
desire to use the protocol in a multivendor network.
3.2.2.2 Creation of the Internet and
Development of TCP/IP
The IP suite is a suite of protocols required for transmitting and receiving information using the
Internet. It is commonly known as TCP/IP because the first two networking protocols defined for
this standard were TCP and IP. The open standards-based TCP/IP has replaced other vendor
proprietary protocol suites, such as Apple’s AppleTalk and Novell’s Internetwork Packet
Exchange/Sequenced Packet Exchange (IPX/SPX).

The first packet switching network and predecessor to today’s Internet was the Advanced
Research Projects Agency Network (ARPANET), which came to life in 1969 by connecting
mainframe computers at four locations. ARPANET was funded by the U.S. Department of
Defense for use by universities and research laboratories. Bolt, Beranek and Newman (BBN)
was the contractor that did much of the initial development of the ARPANET, including creating
the first router known as an Interface Message Processor (IMP).

In 1973, Robert Kahn and Vinton Cerf began work on TCP to develop the next generation of the
ARPANET. TCP was designed to replace ARPANET’s current Network Control Program
(NCP). In 1978, TCP was divided into two protocols: TCP and IP. Later, other protocols were
added to the TCP/IP suite of protocols including Telnet, FTP, DNS, and many others.

Click through the timeline in the figure to see details about the development of other network
protocols and applications.
3.2.2.3 TCP/IP Protocol Suite and
Communication Process
Today, the suite includes dozens of protocols, as shown in Figure 1. Click each protocol to view
its description. They are organized in layers using the TCP/IP protocol model. TCP/IP protocols
are included in the internet layer to the application layer when referencing the TCP/IP model.
The lower layer protocols in the data link or network access layer are responsible for delivering
the IP packet over the physical medium. These lower layer protocols are developed by standards
organizations, such as IEEE.

The TCP/IP protocol suite is implemented as a TCP/IP stack on both the sending and receiving
hosts to provide end-to-end delivery of applications over a network. The 802.3 or Ethernet
protocols are used to transmit the IP packet over the physical medium used by the LAN.

Figures 2 and 3 demonstrate the complete communication process using an example of a web
server transmitting data to a client.

Click the Play button to view the animated demonstrations:

1. The web server’s Hypertext Markup Language (HTML) page is the data to be sent.
2. The application protocol HTTP header is added to the front of the HTML data. The header
contains various information, including the HTTP version the server is using and a status code
indicating it has information for the web client.

3. The HTTP application layer protocol delivers the HTML-formatted web page data to the
transport layer. The TCP transport layer protocol is used to manage the individual conversation
between the web server and web client.

4. Next, the IP information is added to the front of the TCP information. IP assigns the
appropriate source and destination IP addresses. This information is known as an IP packet.

5. The Ethernet protocol adds information to both ends of the IP packet, known as a data link
frame. This frame is delivered to the nearest router along the path towards the web client. This
router removes the Ethernet information, analyzes the IP packet, determines the best path for the
packet, inserts the packet into a new frame, and sends it to the next neighboring router towards
the destination. Each router removes and adds new data link information before forwarding the
packet.

6. This data is now transported through the internetwork, which consists of media and
intermediary devices.

7. The client receives the data link frames that contain the data and each protocol header is
processed and then removed in the opposite order that it was added. The Ethernet information is
processed and removed, followed by the IP protocol information, then the TCP information, and
finally the HTTP information.

8. The web page information is then passed on to the client’s web browser software.
3.2.2.4 Activity – Mapping the Protocols of
the TCP/IP Suite
3.2.3.1 Open Standards
Open standards encourage competition and innovation. They also guarantee that no single
company’s product can monopolize the market, or have an unfair advantage over its competition.
A good example of this is when purchasing a wireless router for the home. There are many
different choices available from a variety of vendors, all of which incorporate standard protocols
such as IPv4, DHCP, 802.3 (Ethernet), and 802.11 (Wireless LAN). These open standards also
allow a client running Apple’s OS X operating system to download a web page from a web
server running the Linux operating system. This is because both operating systems implement
the open standard protocols, such as those in the TCP/IP suite.

Standards organizations are important in maintaining an open Internet with freely accessible
specifications and protocols that can be implemented by any vendor. A standards organization
may draft a set of rules entirely on its own or in other cases may select a proprietary protocol as
the basis for the standard. If a proprietary protocol is used, it usually involves the vendor who
created the protocol.

Standards organizations are usually vendor-neutral, non-profit organizations established to

develop and promote the concept of open standards.

Standards organizations include:

 The Internet Society (ISOC)

 The Internet Architecture Board (IAB)

 The Internet Engineering Task Force (IETF)

 The Institute of Electrical and Electronics Engineers (IEEE)

 The International Organization for Standardization (ISO)

Each of these organizations will be discussed in more detail in the next couple of pages.

In the figure, click each logo to view standards information.

3.2.3.2 ISOC, IAB, and IETF
The Internet Society (ISOC) is responsible for promoting open development, evolution, and
Internet use throughout the world. ISOC facilitates the open development of standards and
protocols for the technical infrastructure of the Internet, including the oversight of the Internet
Architecture Board (IAB).

The Internet Architecture Board (IAB) is responsible for the overall management and
development of Internet standards. The IAB provides oversight of the architecture for protocols
and procedures used by the Internet. The IAB consists of 13 members, including the chair of the
Internet Engineering Task Force (IETF). IAB members serve as individuals and not
representatives of any company, agency, or other organization.

The IETF’s mission is to develop, update, and maintain Internet and TCP/IP technologies. One
of the key responsibilities of the IETF is to produce Request for Comments (RFC) documents,
which are a memorandum describing protocols, processes, and technologies for the Internet. The
IETF consists of working groups (WGs), the primary mechanism for developing IETF
specifications and guidelines. WGs are short term, and after the objectives of the group are met,
the WG is terminated. The Internet Engineering Steering Group (IESG) is responsible for the
technical management of the IETF and the Internet standards process.

The Internet Research Task Force (IRTF) is focused on long-term research related to Internet and
TCP/IP protocols, applications, architecture, and technologies. While the IETF focuses on
shorter-term issues of creating standards, the IRTF consists of research groups for long-term
development efforts. Some of the current research groups include Anti-Spam Research Group
(ASRG), Crypto Forum Research Group (CFRG), Peer-to-Peer Research Group (P2PRG), and
Router Research Group (RRG).

3.2.3.3 IEEE
The Institute of Electrical and Electronics Engineers (IEEE, pronounced “I-triple-E”) is a
professional organization for those in the electrical engineering and electronics fields who are
dedicated to advancing technological innovation and creating standards. As of 2012, IEEE
consists of 38 societies, publishes 130 journals, and sponsors more than 1,300 conferences each
year worldwide. The IEEE has over 1,300 standards and projects currently under development.

IEEE has more than 400,000 members in more than 160 countries. More than 107,000 of those
members are student members. IEEE provides educational and career enhancement opportunities
to promote the skills and knowledge with the electronics industry.

IEEE is one of the leading standard producing organizations in the world. It creates and
maintains standards affecting a wide range of industries including power and energy, healthcare,
telecommunications, and networking. The IEEE 802 family of standards deals with local area
networks and metropolitan area networks, including both wired and wireless. As shown in the
figure, each IEEE standard consists of a WG responsible for creating and improving the
standards.

The IEEE 802.3 and IEEE 802.11 standards are significant IEEE standards in computer
networking. The IEEE 802.3 standard defines Media Access Control (MAC) for wired Ethernet.
This technology is usually for LANs, but also has wide-area network (WAN) applications. The
802.11 standard defines a set of standards for implementing wireless local-area networks
(WLANs). This standard defines the Open Systems Interconnection (OSI) physical and data link
MAC for wireless communications.

3.2.3.4 ISO
ISO, the International Organization for Standardization, is the world’s largest developer of
international standards for a wide variety of products and services. ISO is not an acronym for the
organization’s name; rather the ISO term is based on the Greek word “isos”, meaning equal. The
International Organization for Standardization chose the ISO term to affirm its position as being
equal to all countries.

In networking, ISO is best known for its Open Systems Interconnection (OSI) reference model.
ISO published the OSI reference model in 1984 to develop a layered framework for networking
protocols. The original objective of this project was not only to create a reference model but also
to serve as a foundation for a suite of protocols to be used for the Internet. This was known as the
OSI protocol suite. However, due to the rising popularity of the TCP/IP suite, developed by
Robert Kahn, Vinton Cerf, and others, the OSI protocol suite was not chosen as the protocol
suite for the Internet. Instead, the TCP/IP protocol suite was selected. The OSI protocol suite was
implemented on telecommunications equipment and can still be found in legacy
telecommunication networks.

You may be familiar with some of the products that use ISO standards. The ISO file extension is
used on many CD images to signify that it uses the ISO 9660 standard for its file system. ISO is
also responsible for creating standards for routing protocols.

3.2.3.5 Other Standards Organizations

Networking standards involve several other standards organizations. Some of the more common
ones are:

 EIA - The Electronic Industries Alliance (EIA), previously known as the Electronics
Industries Association, is an international standards and trade organization for electronics
organizations. The EIA is best known for its standards related to electrical wiring,
connectors, and the 19-inch racks used to mount networking equipment.

 TIA - The Telecommunications Industry Association (TIA) is responsible for developing

communication standards in a variety of areas including radio equipment, cellular towers,
Voice over IP (VoIP) devices, satellite communications, and more. Many of their
standards are produced in collaboration with the EIA.
  ITU-T - The International Telecommunications Union-Telecommunication
Standardization Sector (ITU-T) is one of the largest and oldest communication standard
organizations. The ITU-T defines standards for video compression, Internet Protocol
Television (IPTV), and broadband communications, such as a digital subscriber line
(DSL). For example, when dialing another country, ITU country codes are used to make
the connection.

 ICANN - The Internet Corporation for Assigned Names and Numbers (ICANN) is a non-
profit organization based in the United States that coordinates IP address allocation, the
management of domain names used by DNS, and the protocol identifiers or port numbers
used by TCP and UDP protocols. ICANN creates policies and has overall responsibility
for these assignments.

 IANA - The Internet Assigned Numbers Authority (IANA) is a department of ICANN

responsible for overseeing and managing IP address allocation, domain name
management, and protocol identifiers for ICANN.

Familiarization with the organizations that develop standards used in networking will help you
have a better understanding of how these standards create an open, vendor-neutral Internet, and
allow you to learn about new standards as they develop.
3.2.3.6 Lab - Researching Networking
Standards
In this lab, you will complete the following objectives:

 Part 1: Research Networking Standards Organizations

 Part 2: Reflect on Internet and Computer Networking Experiences

Lab - Researching Networking Standards

3.2.3.7 Activity - Standards Body Scavenger

Hunt

3.2.4.1 The Benefits of Using a Layered

Model
A layered model, such as the TCP/IP model, is often used to help visualize the interaction
between various protocols. A layered model depicts the operation of the protocols occurring
within each layer, as well as the interaction of protocols with the layers above and below each
layer.
There are benefits to using a layered model to describe network protocols and operations. Using
a layered model:

 Assists in protocol design, because protocols that operate at a specific layer have defined
information that they act upon and a defined interface to the layers above and below.

 Fosters competition because products from different vendors can work together.

 Prevents technology or capability changes in one layer from affecting other layers above
and below.

 Provides a common language to describe networking functions and capabilities.

There are two basic types of networking models:

 Protocol model - This model closely matches the structure of a particular protocol suite.
The hierarchical set of related protocols in a suite typically represents all the functionality
required to interface the human network with the data network. The TCP/IP model is a
protocol model, because it describes the functions that occur at each layer of protocols
within the TCP/IP suite.

 Reference model - This model provides consistency within all types of network
protocols and services by describing what has to be done at a particular layer, but not
prescribing how it should be accomplished. A reference model is not intended to be an
implementation specification or to provide a sufficient level of detail to define precisely
the services of the network architecture. The primary purpose of a reference model is to
aid in clearer understanding of the functions and processes involved.

The OSI model is the most widely known internetwork reference model. It is used for data
network design, operation specifications, and troubleshooting.

As shown in the figure, the TCP/IP and OSI models are the primary models used when
discussing network functionality. Designers of network protocols, services, or devices can create
their own models to represent their products. Ultimately, designers are required to communicate
to the industry by relating their product or service to either the OSI model or the TCP/IP model,
or to both.
3.2.4.2 The OSI Reference Model
Initially the OSI model was designed by the ISO to provide a framework on which to build a
suite of open systems protocols. The vision was that this set of protocols would be used to
develop an international network that would not be dependent on proprietary systems.

Ultimately, the speed at which the TCP/IP-based Internet was adopted, and the rate at which it
expanded, caused the development and acceptance of the OSI protocol suite to lag behind.
Although a few of the developed protocols using the OSI specifications are widely used today,
the seven-layer OSI model has made major contributions to the development of other protocols
and products for all types of new networks.

The OSI model provides an extensive list of functions and services that can occur at each layer.
It also describes the interaction of each layer with the layers directly above and below it.
Although the content of this course is structured around the OSI reference model, the focus of
discussion is the protocols identified in the TCP/IP protocol model. Click each layer name to
view the details.

Note: Whereas the TCP/IP model layers are referred to only by name, the seven OSI model
layers are more often referred to by number rather than by name. For instance, the physical layer
is referred to as Layer 1 of the OSI model.
3.2.4.3 The TCP/IP Protocol Model
The TCP/IP protocol model for internetwork communications was created in the early 1970s and
is sometimes referred to as the Internet model. As shown in the figure, it defines four categories
of functions that must occur for communications to be successful. The architecture of the TCP/IP
protocol suite follows the structure of this model. Because of this, the Internet model is
commonly referred to as the TCP/IP model.

Most protocol models describe a vendor-specific protocol stack. However, because the TCP/IP
model is an open standard, one company does not control the definition of the model. The
definitions of the standard and the TCP/IP protocols are discussed in a public forum and defined
in a publicly available set of RFCs. The RFCs contain both the formal specification of data
communications protocols and resources that describe the use of the protocols.

The RFCs also contain technical and organizational documents about the Internet, including the
technical specifications and policy documents produced by the IETF.
3.2.4.4 Comparing the OSI Model with the
TCP/IP Model
The protocols that make up the TCP/IP protocol suite can be described in terms of the OSI
reference model. In the OSI model, the network access layer and the application layer of the
TCP/IP model are further divided to describe discrete functions that must occur at these layers.

At the network access layer, the TCP/IP protocol suite does not specify which protocols to use
when transmitting over a physical medium; it only describes the handoff from the internet layer
to the physical network protocols. OSI Layers 1 and 2 discuss the necessary procedures to access
the media and the physical means to send data over a network.

As shown in the figure, the critical parallels between the two network models occur at the OSI
Layers 3 and 4. OSI Layer 3, the network layer, is almost universally used to describe the range
of processes that occur in all data networks to address and route messages through an
internetwork. IP is the TCP/IP suite protocol that includes the functionality described at OSI
Layer 3.

Layer 4, the transport layer of the OSI model, describes general services and functions that
provide ordered and reliable delivery of data between source and destination hosts. These
functions include acknowledgement, error recovery, and sequencing. At this layer, the TCP/IP
protocols TCP and User Datagram Protocol (UDP) provide the necessary functionality.
The TCP/IP application layer includes a number of protocols that provide specific functionality
to a variety of end user applications. The OSI model Layers 5, 6, and 7 are used as references for
application software developers and vendors to produce products that operate on networks.

3.2.4.5 Activity – Identify Layers and

Functions
3.2.4.6 Packet Tracer - Investigating the
TCP/IP and OSI Models i
This simulation activity is intended to provide a foundation for understanding the TCP/IP
protocol suite and the relationship to the OSI model. Simulation mode allows you to view the
data contents being sent across the network at each layer.
As data moves through the network, it is broken down into smaller pieces and identified so that
the pieces can be put back together when they arrive at the destination. Each piece is assigned a
specific name (protocol data unit [PDU]) and associated with a specific layer of the TCP/IP and
OSI models. Packet Tracer simulation mode enables you to view each of the layers and the
associated PDU. The following steps lead the user through the process of requesting a web page
from a web server by using the web browser application available on a client PC.

Even though much of the information displayed will be discussed in more detail later, this is an
opportunity to explore the functionality of Packet Tracer and be able to visualize the
encapsulation process.

Packet Tracer - Investigating the TCP/IP and OSI Models in Action Instructions

Packet Tracer - Investigating the TCP/IP and OSI Models in Action - PKA

3.2.4.7 Lab - Researching RFCs

In this lab, you will complete the following objectives:

 Part 1: RFC Editor

 Part 2: Publishing RFCs

Lab - Researching RFCs

3.3.1.1 Communicating the Messages

In theory, a single communication, such as a music video or an email message, could be sent
across a network from a source to a destination as one massive, uninterrupted stream of bits. If
messages were actually transmitted in this manner, it would mean that no other device would be
able to send or receive messages on the same network while this data transfer was in progress.
These large streams of data would result in significant delays. Further, if a link in the
interconnected network infrastructure failed during the transmission, the complete message
would be lost and have to be retransmitted in full.

A better approach is to divide the data into smaller, more manageable pieces to send over the
network. This division of the data stream into smaller pieces is called segmentation. Segmenting
messages has two primary benefits:

 By sending smaller individual pieces from source to destination, many different

conversations can be interleaved on the network. The process used to interleave the
pieces of separate conversations together on the network is called multiplexing. Click
each button in Figure 1, and then click the Play button to view the animations of
segmentation and multiplexing.
  Segmentation can increase the reliability of network communications. The separate
pieces of each message need not travel the same pathway across the network from source
to destination. If a particular path becomes congested with data traffic or fails, individual
pieces of the message can still be directed to the destination using alternate pathways. If
part of the message fails to make it to the destination, only the missing parts need to be
retransmitted.

The downside to using segmentation and multiplexing to transmit messages across a network is
the level of complexity that is added to the process. Imagine if you had to send a 100-page letter,
but each envelope would only hold one page. The process of addressing, labeling, sending,
receiving, and opening the entire 100 envelopes would be time-consuming for both the sender
and the recipient.

In network communications, each segment of the message must go through a similar process to
ensure that it gets to the correct destination and can be reassembled into the content of the
original message, as shown in Figure 2.

Various types of devices throughout the network participate in ensuring that the pieces of the
message arrive reliably at their destination.
3.3.1.2 Protocol Data Units (PDUs)
As application data is passed down the protocol stack on its way to be transmitted across the
network media, various protocols add information to it at each level. This is commonly known as
the encapsulation process.

The form that a piece of data takes at any layer is called a protocol data unit (PDU). During
encapsulation, each succeeding layer encapsulates the PDU that it receives from the layer above
in accordance with the protocol being used. At each stage of the process, a PDU has a different
name to reflect its new functions. Although there is no universal naming convention for PDUs, in
this course, the PDUs are named according to the protocols of the TCP/IP suite, as shown in the
figure:

 Data - The general term for the PDU used at the application layer

 Segment - Transport layer PDU

 Packet - Network layer PDU

 Frame – Data Link layer PDU

 Bits - A Physical layer PDU used when physically transmitting data over the medium
3.3.1.3 Encapsulation
Data encapsulation is the process that adds additional protocol header information to the data
before transmission. In most forms of data communications, the original data is encapsulated or
wrapped in several protocols before being transmitted.

When sending messages on a network, the protocol stack on a host operates from top to bottom.
In the web server example, we can use the TCP/IP model to illustrate the process of sending an
HTML web page to a client.

The application layer protocol, HTTP, begins the process by delivering the HTML formatted
web page data to the transport layer. There the application data is broken into TCP segments.
Each TCP segment is given a label, called a header, containing information about which process
running on the destination computer should receive the message. It also contains the information
that enables the destination process to reassemble the data back to its original format.

The transport layer encapsulates the web page HTML data within the segment and sends it to the
internet layer, where the IP protocol is implemented. Here the entire TCP segment is
encapsulated within an IP packet, which adds another label, called the IP header. The IP header
contains source and destination host IP addresses, as well as information necessary to deliver the
packet to its corresponding destination process.
Next, the IP packet is sent to the network access layer where it is encapsulated within a frame
header and trailer. Each frame header contains a source and destination physical address. The
physical address uniquely identifies the devices on the local network. The trailer contains error
checking information. Finally the bits are encoded onto the media by the server network
interface card (NIC). Click the Play button in the figure to see the encapsulation process.
3.3.1.4 De-encapsulation
This process is reversed at the receiving host, and is known as de-encapsulation. De-
encapsulation is the process used by a receiving device to remove one or more of the
protocol headers. The data is de-encapsulated as it moves up the stack toward the end-user
application. Click the Play button in the figure to see the de-encapsulation process.
3.3.1.5 Activity – Identify the PDU Layer

3.3.2.1 Network Addresses and Data Link

addresses
OSI model describes the processes of encoding, formatting, segmenting, and encapsulating data
for transmission over the network. The network layer and data link layer are responsible for
delivering the data from the source device or sender, to the destination device or receiver.
Protocols at both layers contain source and destination addresses, but their addresses have
different purposes.

Network Address

The network layer, or Layer 3, logical address contains information required to deliver the IP
packet from the source device to the destination device. A Layer 3 IP address has two parts, the
network prefix and the host part. The network prefix is used by routers to forward the packet to
the proper network. The host part is used by the last router in the path to deliver the packet to the
destination device.

An IP packet contains two IP addresses:

 Source IP address - The IP address of the sending device.

  Destination IP address - The IP address of the receiving device. The destination IP
address is used by routers to forward a packet to its destination.

Data Link Address

The data link, or Layer 2, physical address has a different role. The purpose of the data link
address is to deliver the data link frame from one network interface to another network interface
on the same network. Before an IP packet can be sent over a wired or wireless network it must be
encapsulated in a data link frame so it can be transmitted over the physical medium, the actual
network. Ethernet LANs and wireless LANs are two examples of networks that have different
physical media each with its own type of data link protocol.

The IP packet is encapsulated into a data link frame to be delivered to the destination network.
The source and destination data link addresses are added, as shown in the figure:

 Source data link address - The physical address of the device that is sending the packet.
Initially this is the NIC that is the source of the IP packet.

 Destination data link address - The physical address of the network interface of either
the next hop router or the network interface of the destination device.

3.3.2.2 Communicating with a Device on the

Same Network
To understand how communication is successful in the network, it is important to understand the
roles of both the network layer addresses and the data link addresses when a device is
communicating with another device on the same network. In this example we have a client
computer, PC1, communicating with a file server, FTP server, on the same IP network.
Network Addresses

The network layer addresses, or IP addresses, indicate the network and host address of the source
and destination. The network portion of the address will be the same; only the host or device
portion of the address will be different.

 Source IP address - The IP address of the sending device, the client computer PC1:
192.168.1.110.

 Destination IP address - The IP address of the receiving device, FTP server:

192.168.1.9.

Data Link Addresses

When the sender and receiver of the IP packet are on the same network, the data link frame is
sent directly to the receiving device. On an Ethernet network, the data link addresses are known
as Ethernet MAC addresses. MAC addresses are 48-bit addresses that are physically embedded
on the Ethernet NIC. A MAC address is also known as the physical address or burned-in address
(BIA).

 Source MAC address - This is the data link address, or the Ethernet MAC address, of
the device that sends the IP packet, PC1. The MAC address of the Ethernet NIC of PC1 is
AA-AA-AA-AA-AA-AA.

 Destination MAC address - When the receiving device is on the same network as the
sending device, this is the data link address of the receiving device. In this example, the
destination MAC address is the MAC address of the FTP server: CC-CC-CC-CC-CC-CC.

The source and destination addresses are added to the Ethernet frame. The frame with the
encapsulated IP packet can now be transmitted from PC1 directly to the FTP server.
3.3.2.3 MAC and IP Addresses
It should now be clear that to send data to another host on the same LAN the source host must
know both the physical and logical addresses of the destination host. Once this is known, it can
create a frame and send it out on the network media. The source host can learn the destination IP
address in a number of ways. For example, it may learn the IP address through the use of the
Domain Name System (DNS), or it may know the destination IP address because the address is
entered in the application manually, such as when a user specifies the IP address of a destination
FTP server. But how does a host determine the Ethernet MAC address of another device?

Most network applications rely on the logical IP address of the destination to identify the
location of the communicating hosts. The data link MAC address is required to deliver the
encapsulated IP packet inside the Ethernet frame across the network to the destination.

The sending host uses a protocol called Address Resolution Protocol (ARP) to discover the MAC
address of any host on the same local network. The sending host sends an ARP Request message
to the entire LAN. The ARP Request is a broadcast message. The ARP Request contains the IP
address of the destination device. Every device on the LAN examines the ARP Request to see if
it contains its own IP address. Only the device with the IP address contained in the ARP Request
responds with an ARP Reply. The ARP Reply includes the MAC address associated with the IP
address in the ARP Request.
3.3.3.1 Default Gateway
The method that a host uses to send messages to a destination on a remote network differs from
the way a host sends messages to a destination on the same local network. When a host needs to
send a message to another host located on the same network, it will forward the message directly.
A host will use ARP to discover the MAC address of the destination host. It includes the
destination IP address within the packet header and encapsulates the packet into a frame
containing the MAC address of the destination and forwards it.

When a host needs to send a message to a remote network, it must use the router, also known as
the default gateway. The default gateway is the IP address of an interface on a router on the same
network as the sending host.

It is important that the address of the default gateway be configured on each host on the local
network. If no default gateway address is configured in the host TCP/IP settings, or if the wrong
default gateway is specified, messages addressed to hosts on remote networks cannot be
delivered.

In the figure, the hosts on the LAN are using R1 as the default gateway with its 192.168.1.1
address configured in their TCP/IP settings. If the destination of a PDU is on a different IP
network, the hosts send the PDUs to the default gateway on the router for further transmission.
3.3.3.2 Communicating with a Device on a
Remote Network
But what are the roles of the network layer address and the data link layer address when a device
is communicating with a device on a remote network? In this example we have a client
computer, PC1, communicating with a server, named Web Server, on a different IP network.

Network Addresses

IP addresses indicate the network and device addresses of the source and destination. When the
sender of the packet is on a different network from the receiver, the source and destination IP
addresses will represent hosts on different networks. This will be indicated by the network
portion of the IP address of the destination host.

 Source IP address - The IP address of the sending device, the client computer PC1:
192.168.1.110.

 Destination IP address - The IP address of the receiving device, the server, Web Server:
172.16.1.99.

Data Link Addresses

When the sender and receiver of the IP packet are on different networks, the Ethernet data link
frame cannot be sent directly to the destination host because the host is not directly reachable in
the network of the sender. The Ethernet frame must be sent to another device known as the router
or default gateway. In our example, the default gateway is R1. R1 has an interface and an IP
address that is on the same network as PC1. This allows PC1 to reach the router directly.

 Source MAC address - The Ethernet MAC address of the sending device, PC1. The
MAC address of the Ethernet interface of PC1 is AA-AA-AA-AA-AA-AA.

Destination MAC address - When the receiving device is on a different network from the
sending device, this is the Ethernet MAC address of the default gateway or router. In this
example, the destination MAC address is the MAC address of the R1 Ethernet interface that is
attached to the PC1 network, which is 11-11-11-11-11-11.

The Ethernet frame with the encapsulated IP packet can now be transmitted to R1. R1 forwards
the packet to the destination, Web Server. This may mean that R1 forwards the packet to another
router or directly to Web Server if the destination is on a network connected to R1.

How does the sending device determine the MAC address of the router?

Each device knows the IP address of the router through the default gateway address configured
in its TCP/IP settings. The default gateway address is the address of the router interface
connected to the same local network as the source device. All devices on the local network use
the default gateway address to send messages to the router. After the host knows the default
gateway IP address, it can use ARP to determine the MAC address of that default gateway. The
MAC address of the default gateway is then placed in the frame.
3.3.3.3 Packet Tracer - Explore a Network
This simulation activity is intended to help you understand the flow of traffic and the contents of
data packets as they traverse a complex network. Communications will be examined at three
different locations simulating typical business and home networks.

Packet Tracer - Explore a Network Instructions

Packet Tracer - Explore a Network - PKA

3.3.3.4 Lab - Using Wireshark to View

Network Traffic
In this lab, you will complete the following objectives:

 Part 1: Download and Install Wireshark

 Part 2: Capture and Analyze Local ICMP Data in Wireshark

 Part 3: Capture and Analyze Remote ICMP Data in Wireshark

Lab - Using Wireshark to View Network Traffic

3.4.1.1 Class Activity - Guaranteed to Work!

Guaranteed to work!

You have just completed the Chapter 3 content regarding network protocols and standards.

Assuming you resolved the beginning of this chapter’s modeling activity, how would you
compare the following steps taken to design a communications system to the networking models
used for communications?

 Establishing a language to communicate

 Dividing the message into small steps, delivered a little at a time, to facilitate understanding of
the problem

 Checking to see if the data has been delivered fully and correctly

 Timing needed to ensure quality data communication and delivery

3.4.1.2 Summary
Data networks are systems of end devices, intermediary devices, and the media connecting the
devices. For communication to occur, these devices must know how to communicate.

These devices must comply with communication rules and protocols. TCP/IP is an example of a
protocol suite. Most protocols are created by a standards organization such as the IETF or IEEE.
The Institute of Electrical and Electronics Engineers is a professional organization for those in
the electrical engineering and electronics fields. ISO, the International Organization for
Standardization, is the world’s largest developer of international standards for a wide variety of
products and services.

The most widely-used networking models are the OSI and TCP/IP models. Associating the
protocols that set the rules of data communications with the different layers of these models is
useful in determining which devices and services are applied at specific points as data passes
across LANs and WANs.

Data that passes down the stack of the OSI model is segmented into pieces and encapsulated with
addresses and other labels. The process is reversed as the pieces are de-encapsulated and passed
up the destination protocol stack. The OSI model describes the processes of encoding,
formatting, segmenting, and encapsulating data for transmission over the network.
The TCP/IP protocol suite is an open standard protocol that has been endorsed by the networking
industry and ratified, or approved, by a standards organization. The Internet Protocol Suite is a
suite of protocols required for transmitting and receiving information using the Internet.

Protocol Data Units (PDUs) are named according to the protocols of the TCP/IP suite: data,
segment, packet, frame, and bits.

Applying models allows individuals, companies, and trade associations to analyze current
networks and plan the networks of the future.