Reference Guide: DCP-T310 DCP-T510W DCP-T710W MFC-T810W
Reference Guide: DCP-T310 DCP-T510W DCP-T710W MFC-T810W
DCP-T310
DCP-T510W
DCP-T710W
MFC-T810W
Brother recommends keeping this guide next to your Brother machine for quick reference.
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Questions or Problems? Take a Look at our FAQs,
Solutions, and Videos Online.
Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at
support.brother.com
• Provides several ways to search
• Displays related questions for more information
• Receives regular updates based on customer feedback
Important Note
• This documentation is for both MFC and DCP models. Where it says 'MFC' in this User's
Guide, read 'MFC-xxxx' as 'DCP-xxxx'. DCP models are not equipped with a fax function.
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1 General Information
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1 3 6 8 10
General Information
2 4 5 7 9
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4. Options • Press to start scanning documents
(in colour or monochrome depending
Press to access temporary settings for
on the scan setting).
copying, scanning or faxing.
5. WiFi 10. Power On/Off
Press to configure the wireless settings
Press to turn the machine on.
while the machine is idle.
6. Dial Pad Press and hold down to turn the
• Use to dial fax and telephone numbers. machine off. The LCD displays
• Use as a keyboard to enter text or [Shutting Down] and stays on for a
characters. few seconds before turning itself off. If you
have connected an external telephone or
7. Telephone buttons TAD, it is always available.
Redial/Pause
If you turn the machine off using , it
• Press to select and redial the will still clean the print head periodically to
numbers from the Outgoing Call maintain print quality. To prolong print
history or Caller ID history. head life, provide better ink efficiency, and
• Press to insert a pause when dialling maintain print quality, keep your machine
numbers. connected to a power source at all times.
Hook
If the machine is in Fax/Tel (F/T) mode
and you pick up the handset of an
external telephone during the F/T ring
(pseudo/double-ring), press Hook to
talk.
8. Stop/Exit
Mono Start
Colour Start
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DCP-T310/DCP-T510W/DCP-T710W
1 2 5 7 9
1
General Information
3 4 6 8
a or b
Press to scroll through the menus and
options.
(DCP-T510W/DCP-T710W) OK
Press to select a setting.
6. SCAN
7. Stop/Exit
• Enlarge / Reduce
• Press to stop an operation.
Press to enlarge or reduce copies.
• Press to exit from a menu.
• Copy Quality
Press to temporarily change the quality
of your copies.
• Number of Copies (DCP-T310)
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8. Start buttons
Mono Start
Colour Start
9. Power On/Off
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2 Paper Handling
Load Paper
2
The paper size determines the orientation when loading paper.
Paper Handling
Tray #1 How to Load Paper
A4/Letter
Legal/Folio
Mexico Legal 1
India Legal 1 Printing surface: Face down
Adjust the paper
Executive
guides.
B5/B6 (JIS) 1
A5/A6
Photo 2L
Index card
Envelopes
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Manual Feed Slot 1 How to Load Paper
A4/Letter
Legal/Folio
Printing surface: Face
Mexico Legal 2 up
India Legal 2
Executive
Adjust the paper guides.
B5/B6 (JIS) 2
A5/A6
Photo
Photo L/2L
Index card
Envelopes
1 You can load only one sheet of paper into the manual feed slot at a time.
2 Supported only in some countries.
For more detailed information, see the Online User's Guide: Load Paper.
2 Unfold the paper support flap. Change the paper size setting in the machine's menu, if
needed.
Load Documents
Place the document in the ADF or on the scanner glass as shown in the illustration.
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3 Print
3
wireless access point/router.
Print
Print a Document
(Windows®)
3 Click Print.
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4 Copy
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5 Scan
5
favourite scanning application. change the settings.
Scan
For more detailed information, see the Online - To use scan options, a computer with
User's Guide: Scan from Your Computer either ControlCenter4 (Windows®) or
(Windows®) or Scan from Your Computer Brother iPrint&Scan (Mac) software
(Mac). installed must be connected to the
machine.
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6 Fax
NOTE
1 Press Menu.
This feature is available only for monochrome
faxes.
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(Not available for Taiwan and some and then press OK. The machine
countries) starts scanning the page.
a. Press Redial/Pause on the Repeat this step for each additional
control panel. page.
b. Press a or b to select [Caller • Press b to send the fax when finished
ID]. Press OK. scanning pages. The machine starts
sending the document.
c. Select the number you want, and
then press OK.
• [Address Book] (Select a number
from the Address Book.)
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Fax
4 To change the fax settings, press
Options, a or b to select the setting you
want to change, and then press OK.
When finished, press Clear/Back.
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Choose the Correct Receive Mode
Related Models:
MFC-T810W
You must choose a Receive Mode depending on the external devices and telephone services
you have on your line.
By default, your machine automatically will receive any faxes that are sent to it. The diagram
below will help you select the correct mode.
Do you want to use the telephone features of your machine (if available) or
an external telephone or external telephone answering device connected on the
same line as the machine?
Yes No
Are you using the voice message function of
an external telephone answering device?
Fax Only
No
Fax/Tel
Yes
External TAD
Yes
1 Press Menu.
4 Press Stop/Exit.
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A Routine Maintenance
1 Press Menu.
A
blocks on the sheet.
Routine Maintenance
5 The LCD asks about the print quality. Do
one of the following:
A Few
• If all lines are clear and visible, press
a to select [Yes].
Press Stop/Exit to finish the Print
Quality check.
About
• If lines are missing (see Poor,
Half
below), press b to select [No].
OK (DCP-T310/DCP-T510W)
Many
Poor (DCP-T310/DCP-T510W)
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7 Do one of the following: When a print head nozzle is clogged, the
printed sample looks like this.
• If print head cleaning is needed,
press Colour Start to start the
cleaning procedure.
• If print head cleaning is not needed,
press Stop/Exit to finish the Print
Quality check.
1 Press Menu.
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(A)
5 Press Stop/Exit.
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B Troubleshooting
Use this section to resolve problems you may encounter when using your Brother machine.
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Error and Maintenance Messages
The most common error and maintenance messages are shown in the table. For more detailed
information, see the Online User's Guide.
You can correct most errors and perform routine maintenance yourself. If you need more tips, go
to your model's FAQs & Troubleshooting page on the Brother Solutions Center at
support.brother.com.
B
the Check Paper Size Setting.
Troubleshooting
Close ink cover. The ink tank cover is not locked in the closed position.
Firmly close the ink tank cover until it locks into place.
Data Remaining Press Stop/Exit. The machine will cancel the job and clear it from the
memory. Try to print again.
Disconnected Try to send or receive again.
If calls are stopped repeatedly and you are using a VoIP (Voice over
IP) system, try changing the Compatibility to Basic (for VoIP).
See Related Information: Telephone Line Interference/VoIP at the end
of this section.
Document Jam The document was not inserted or fed correctly, or the document
scanned from the ADF was too long.
For more detailed information, see the Online User's Guide: Document
Jams.
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Error Message Action
DR Mode in Use (For some countries)
(For some countries) The machine is in Distinctive Ring mode. You cannot change the
Receive Mode from Manual to another mode.
Set Distinctive Ring to Off.
For more detailed information, see the Online User's Guide: Turn off
Distinctive Ring.
High Temperature After cooling the room, allow the machine to cool down to room
temperature. Try again when the machine has cooled down.
Ink Low The amount of remaining ink in one or more of the ink tanks is low.
Look through the window of the ink tank to confirm the actual amount
of remaining ink.
If the remaining ink level is at or below the lower line under the
minimum fill mark, refill the ink tank.
For more detailed information, see the Online User's Guide: Refill the
Ink Tanks.
• You can still scan even if the ink is low or needs to be refilled.
InkBox Full The ink absorber box must be replaced. Contact Brother customer
service or your local Brother Authorised Service Centre to have your
machine serviced.
InkBox NearFull The ink absorber box must be replaced soon. Contact Brother
customer service or your local Brother dealer.
• The ink absorber box absorbs the small amount of ink emitted
during print head cleaning.
Low Temperature After warming the room, allow the machine to warm up to room
temperature. Try again when the machine has warmed up.
No Caller ID There is no incoming call history. You did not receive calls or you have
not subscribed to the Caller ID service from your telephone company.
(Not available for
Taiwan and some To use the Caller ID feature, contact your telephone company.
countries) For more detailed information, see the Online User's Guide: Caller ID.
No Paper Fed Do one of the following:
• Refill the paper tray, and then press Mono Start or Colour Start.
• Remove and reload the paper, and then press Mono Start or
Colour Start.
The paper was not inserted in the centre position of the manual feed
slot.
Remove the paper and reinsert it in the centre of the manual feed slot,
and then follow the LCD instructions.
For more detailed information, see the Online User's Guide: Load
Paper in the Manual Feed Slot.
The Jam Clear Cover is not closed correctly.
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Error Message Action
Not Registered You tried to access a Speed Dial number that has not been stored in
the machine.
Set up the Speed Dial number.
Out of Memory If a fax-sending or copy operation is in progress:
• Press Stop/Exit and wait until the other operations that are in
progress finish, and then try again.
• Press Mono Start or Colour Start to copy the pages scanned so
far.
Paper Jam Remove the jammed paper.
For more detailed information, see the Online User's Guide: Printer
Jam or Paper Jam.
Make sure the paper guides are set to the correct paper size.
DO NOT extend the paper tray when you load A5 or smaller size
paper.
Do not put more than one sheet of paper in the manual feed slot at any
one time. Wait until the LCD prompts you to load another sheet of
paper before you feed the next sheet of paper in the manual feed slot.
Clean the paper pick-up rollers.
For more detailed information, see the Online User's Guide: Clean the
Paper Pick-up Rollers.
Print Unable XX A foreign object, such as a paper clip or a piece of ripped paper, is in
the machine.
Open the scanner cover and remove any foreign objects and paper
scraps from inside the machine.
If the error message continues:
• (MFC-T810W)
B
Transfer your faxes to another fax machine or your computer before
disconnecting the machine so you will not lose any important
messages. Then, disconnect the machine from the power for Troubleshooting
several minutes and reconnect it.
For more detailed information, see the Online User's Guide:
Transfer Your Faxes or Fax Journal Report.
• (DCP-T310/DCP-T510W/DCP-T710W)
Disconnect the machine from the power for several minutes, and
then reconnect it.
Repetitive No Clean the paper pick-up rollers.
Paper Fed
For more detailed information, see the Online User's Guide: Clean the
Paper Pick-up Rollers.
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Error Message Action
Scan Unable XX • (MFC-T810W)
Transfer your faxes to another fax machine or your computer before
disconnecting the machine so you will not lose any important
messages. Then, disconnect the machine from the power for
several minutes and reconnect it.
For more detailed information, see the Online User's Guide:
Transfer Your Faxes or Fax Journal Report.
• (DCP-T310/DCP-T510W/DCP-T710W)
Disconnect the machine from the power for several minutes, and
then reconnect it.
Size Mismatch 1. Check that the paper size you selected on the machine's display
matches the size of the paper in the tray.
For more detailed information, see the Online User's Guide:
Change the Paper Size and Paper Type.
2. Make sure you loaded the paper in a Portrait position, by setting
the paper guides at the indicators for your paper size.
3. After you have checked the paper size and the paper position,
follow the LCD instructions.
If printing from your computer, make sure the paper size you selected
in the printer driver matches the size of paper in the tray.
For more detailed information, see the Online User's Guide: Print
Settings (Windows®) or Print Options (Mac).
Tray not detected Slowly push the paper tray completely into the machine.
Paper or a foreign object has prevented the paper tray from being
inserted correctly.
Pull the paper tray out of the machine, and remove the jammed paper
or foreign object. If you cannot find or remove the jammed paper, see
the Online User's Guide: Printer Jam or Paper Jam.
Related Information
• Telephone Line Interference/VoIP on page 12
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C Appendix
DCP-T310/DCP-T510W/DCP-T710W
You may need to enter text on your machine.
Inserting spaces
• To enter a space, press a or b repeatedly to select the space, and press OK.
Making corrections
• If you entered an incorrect number or letter and want to change it, press Enlarge / Reduce,
Number of Copies (DCP-T310), or Copy / Scan Options several times to move the cursor
under the incorrect character. Then press a or b repeatedly to re-enter the correct letter.
MFC-T810W
When you are setting certain menu selections, such as the Station ID, you may need to enter text
on your machine. Most dial pad buttons have three or four letters printed on the buttons. The
buttons for 0, # and do not have printed letters because they are used for special characters.
Press the appropriate dial pad button the number of times shown in this reference table to access
the character you want.
C
Appendix
Press One Two Three Four Five Six Seven Eight Nine
Button Time Times Times Times Times Times Times Times Times
2 A B C a b c 2 A B
3 D E F d e f 3 D E
4 G H I g h i 4 G H
5 J K L j k l 5 J K
6 M N O m n o 6 M N
7 P Q R S p q r s 7
8 T U V t u v 8 T U
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Press One Two Three Four Five Six Seven Eight Nine
Button Time Times Times Times Times Times Times Times Times
9 W X Y Z w x y z 9
Inserting spaces
• To enter a space in a name, press and then press OK.
Making corrections
• If you entered an incorrect character and want to change it, press d or c to move the cursor
under the incorrect character. Press Clear/Back, and then enter the correct character.
• To insert a character, press d or c to move the cursor to the correct place, and then enter the
character.
• To erase all the characters, press Clear/Back repeatedly.
Repeating letters
• To enter a letter that is on the same button as the letter before, press c to move the cursor to
the right before you press the button again.
Press
Press #
Press 0 ÄËÖÜÀÇÈÉ0
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Supply Specifications
Ink The machine uses individual Black, Yellow, Cyan and Magenta ink bottles that are
separate from the print head assembly.
Service The first time you fill the ink tank the machine will use an amount of ink to fill the
Life of Ink ink delivery tubes for high quality printouts. This process will only happen once.
Bottle After this process is complete the ink bottles provided with your machine will have
a lower yield than standard ink bottles (approximately 95 % for Black and 90 % for
colour). With all following ink bottles you can print the specified number of pages.
Replacement Supplies
If using Windows®, double-click the Brother Creative Center icon on your desktop to
access our FREE website designed as a resource to help you easily create and print
customized materials for business and home use with photos, text and creative touch.
Mac users can access Brother CreativeCenter at this web address:
www.brother.com/creativecenter
C
Appendix
1 Quoted approx. yields are extrapolated based on Brother original methodology using Test Patterns ISO/IEC 24712.
Quoted approx. yields are not based on ISO/IEC 24711.
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www.brother.com
These machines are approved for use in the country of purchase only. Local Brother
companies or their dealers will support only machines purchased in their own countries.
ASA/SAF/GLF
Version C