STUDENT ID NO MULTIMEDIA 'O UNIVERSITY MULTIMEDIA UNIVERSITY FINAL EXAMINATION TRIMESTER 1, 2018/2019 BEP3014 - ENTERPRISE SYSTEMS PLANNING AND MANAGEMENT (All sections / Groups ) 18 OCTOBER 2018 2.30 PM-4,30 PM (2 Hours) INSTRUCTIONS TO STUDENT 1. This Question paper consists of 2 pages (excluding cover pege) with 4 Questions only. 2. Attempt ALL questions, All questions carry equal marks and the distribution of the marks for each question is given. . Please write all your answers in the Answer Booklet provided.BERLE ENTERPRISE SYSTEMS PLANNING AND MANAGEMENT. awocToREn 2018 QUESTION 1 a) Based on the development history of the development of enterprise resource planning systems, discuss FOUR (4) systems that supported the establishment of the ERP systems (16 marks) ») SAPERP distinguishes between task, job, position, and person: * Person ~ a unique individual who holds a position and who performs tasks Task — assigned responsibilities related to a specific job or position Job - general classifications of tasks that are routinely performed together * Position — an individual employee assignment within the organization. Assumed that your job application has been successful (you may select any job of your choice). Based on the job application, write down the descriptions for the ‘ask, job, position, and person as reflected in the ERP SAP. (9 marks) [Total: 25 marks} QUESTION 2 a) The government of Wakanda is currently facing the problem of internal frauds, which are often committed by its own government employees. You have been hired as ERP consultant to help minimize frauds. Discuss how ERP approaches based on archiving, tolerance, financial transparency, and user authorizations can deter employees from committing frauds. (16 marks) b) What is Business Intelligence? State THREE (3) examples of sources that provide data for business intelligence. ( marks) [Total: 25 marks] Continued... Law 1/2BePsOL ENTERPRISE SYSTEMS PLANNING AND MANAGEMENT IS OCTOBER 201¢ QUESTION 3 As a production planner, you are responsible for the planning of manufacturing plans and raw material acquisitions for your company. Your company produces two types of ketchups: BBQ and Mustard. Your company produces 200 bottles of ketchups per day. a) The table below illustrates the sales and operations planning for the months of January to June 2019. Calculate and write down the values for A, B, C, D, and E, (15 marks) [Sop way [JUN [SALES FORECAST aces _|a37a PRODUCTION PLAN 4600 | 4500 INVENTORY lwoRKiNG DAYS 24 23 [capacity [UTMIZATION (74) [PRODUCTION BBG {5OX) [PRODUCTION MUSTARD (50%) b) Based on the outputs of the sales and operations planning table, you noticed that there is an error in the plan. Describe the error and propose TWO (2) possible solutions to rectify it (S marks) ©) Assumed that you have just received a request from the sales and marketing department to increase the overall total production for the period of January to June 2019. Based on the outputs of the sales and operations planning, which month would be the most suitable to increase the production. Justify your answer. (S macks) {Total: 25 marks] QUESTION 4 a) The company of AliMama have been implementing ERP system for two years now. Since the implementation of the ERP system, the company has been suffering from business losses and problems. Jackie Ma, the CEO of the company blames these issues on computer and technical malfunctions. As an ERP consultant, write a memo describing how these issues are often caused by people problems and misguided expectations, rather than computer issues. (20 marks) b) Discuss the function of Available-to-Promise (ATP) check in the inventory sourcing of ERP SAP systems (5 marks) [Total: 25 marks} End of Page. uw 2/2