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QM Process Map PDF

This document provides a process map for a Quality Management System (QMS) that outlines key processes for a CSP (Company) including: 1) Sales, customer service, product conformance, supplier performance and customer feedback processes. 2) Production, shipping/fulfillment, control of records, corrective action, and nonconforming product processes. 3) Internal auditing, management review, data analysis, risk-based thinking, and continuous improvement processes.

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ghafoorian_khoshgovar1488
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© © All Rights Reserved
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1K views

QM Process Map PDF

This document provides a process map for a Quality Management System (QMS) that outlines key processes for a CSP (Company) including: 1) Sales, customer service, product conformance, supplier performance and customer feedback processes. 2) Production, shipping/fulfillment, control of records, corrective action, and nonconforming product processes. 3) Internal auditing, management review, data analysis, risk-based thinking, and continuous improvement processes.

Uploaded by

ghafoorian_khoshgovar1488
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Rev.

: x
Product Line: CSP QMS Process Map Date: xx/xx/xxxx

Sales / Customer Service


Requirements A
CSP Sales Feedback /
C Complaints
Contract Procedure
CSP Drafting
Calibration Review CSSA1000 Procedure Drafting
Procedure CORE1000
(site-specific) DRFT2009
PROD2007
A
Employee
Shipping Competence
Product Conformance
/ Fulfillment Process Conformance
Drafting ECN Procedure
Supplier Performance Procedure EECM1000

C DRFT2002
Customer
Control of Feedback

CUSTOMERS
CUSTOMERS

Corrective Action Nonconforming


Records
RECD1000
Procedure Procedure Product Procedure
CACT1000 NCPR1000 Drafting
CUST2001 Deviation
Material
Procedure Review Board
DRFT2004 Procedure
MRBD1000
C Quality
Creation
Management &
B Management
System
Distribution of
New Purchasing
Documents CSP Shipping Risk Based
QUAL1001 Analysis of Data Internal Audit Procedure
Thinking
Procedure IMPR2001 IAUD1000 PURC1000 Preventive
RMGT1000
SHIP2003 Maintenance
Procedure
Purchasing MANT1000
Management Pricing
Customer
Review Request
Supplied
Product MANA3001 Procedure
CSUP1000 CSP Continuous Improvement PURC1001
Production
CSP Annular Procedure Outsourced
PROD2019 Items Safety Policy
Pipe SAFE1000
Procedure Procedure
Receiving
Cycle PURC1002 Procurement
PROD2018 Procedure
Document Counting
Control RECV1000
DOCO1000 Procedure
Operations INVT1000 B Finished Product

Company Our company analyzes individual process performance by


Objectives / KPI’s utilizing KPI’s for each objective.

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