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Job Description - Network

This job description is for a Network Engineer/IT Coordinator. The role involves serving as a liaison between external IT support and end-users, troubleshooting and resolving issues to minimize downtime, and managing IT systems including computers, networks, internet access, and phones. Additional responsibilities include assisting in network design and implementation, training users, evaluating and improving IT systems, and preparing reports for management.

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TGS-HR
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© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
34 views

Job Description - Network

This job description is for a Network Engineer/IT Coordinator. The role involves serving as a liaison between external IT support and end-users, troubleshooting and resolving issues to minimize downtime, and managing IT systems including computers, networks, internet access, and phones. Additional responsibilities include assisting in network design and implementation, training users, evaluating and improving IT systems, and preparing reports for management.

Uploaded by

TGS-HR
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Job Description

Network Engineer / IT Coordinator


 Serve as the links between external IT support and end-users, as well perform
general administrative tasks that help to ensure the smooth functioning of company's
computer systems.
 Quickly troubleshoot, diagnose and repair issues with computers and networks so that
companies experience as little downtime as possible.
 Manage IT systems which include computers, networks, internet access, telephone
lines and other technology.
 Works with management and other departments to implement a successful IT plan.
 Assist Management in Network Designing for customer as per requirement
 Responsible to implement network installation as per approved design in coordination
with execution team
 Assists in the implementation of the IT plan and trains the individuals who will need to
use it.
 Establishes various guidelines for evaluating the IT systems and determining where
changes should be made.
 Assists in budgeting for IT expenses, including the purchase of new equipment and
software when necessary.
 Diagnoses issues when computers or other technologies are not working as they
should.
 Implements a plan for repair or replacement of computers and other forms of
technology.
 Instructs other IT professionals and assigns projects as needed.
 Forms strong bonds with equipment manufacturers and service providers so that
issues can be resolved more quickly.
 Prepares regular reports for management officials; attends meetings to present these
findings.
 Responsible for determining, developing and implementing an organization's
information technology goals.
 Reviewing and filling internal help requests and monitoring computer performance for
potential problems.
 Administrative tasks include tracking computer-related orders and bills, maintaining
license documentation and renewing upgrades.
 Provide company with day-to-day computer support, such as installing basic software
and providing updates.
 Be able to understand end-user problems and convey them in technical language to
other IT professionals.
 Displays the ability to program computers and software effectively.
 Demonstrates the ability to perform in a leadership role with professionalism, courtesy
and fairness.
 Understands basic computer components and has the skills necessary to repair or
replace them as needed.
 Shows knowledge of inventory control for the purpose of ensuring that necessary
equipment and replacement parts are always on hand.
 Possesses excellent communication skills for communicating with the IT team,
employees and other departments.
 Shows proficiency in research and company evaluation.

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