UNIT 8 TIME STUDY -

WORK MEASUREMENT
Structure
8.1 Introduction
Objectives

8.2 Work Measurement and Time Study

8.3 Time Study Equipment
8.4 Performance Rating
8.4.1 Westinghouse System of Rating
8.4.2 Synthetic Rating
8.4.3 Objective Rating
8.4.4 Skill and Error Rating
8.4.5 Physiological Evaluation of Performance Level
8.5 Allowances
8.5.1 Interference Allowance
8.5.2 Relavation Allowance
8.5.3 Process Allowance
8.5.4 Contingency Allowance
8.5.5 Special Allowance
8.6 Predetermined Motion Time Standards
8.6.1 Work Factor System
8.6~2 Method Time Measurement
8.6.3 Basic Motion Time Study
8.7 MOST
8.8 Work Sampling
8.8.1 Objectives
8.8.2 Procedure
8.8.3 Number of Cycles to be Timed
8.8.4 Applications of Work Sampling
8.8.5 Advantages of Work Sampling Over Time Study
8.8.6 Disadvantages
8.9 Summary
8.10 Key Words
8.1 1 Answers to SAQs

8.1 INTRODUCTION
'Time is money', whether it is observed by anybody or not, it is definitely followed by
any industrial engineer through the time study and work measurement. The work is
measured in terms of certain time elements for which the remuneration is suitably
designed. According to F. W. Taylor, any work can be split into small units called
'elements'. These elements are timed. Such times are standardised by suitable
measurenlent technique, with the help of which the targets are fixed. The targeted job is
then called 'task'. In Taylor's words the worker is to be provided by three basic 'definite'
requirements - Definite Time, Definite Task and Definite Method so as to perform a job
in most efficient and effective way.
\\'ark System Design Objectives
t
After studying this unit, you should be able to
understand the time study and conduct a time study,
rate a job and a worker doing certain job,
calculate the basic time, normal time and standard time of a job or element,
and
fix the target for job.

8.2 WORK MEASUREMENT AND TIME STUDY

Work measurement is very difficult owing to diversified set of reasons. Perhaps the
measurement of human factors is the most difficult factors of all. The human
measurement particularly with a balance between work content and labour time is
beyond the scope of scientific methods due to various physiological factors such as
frustrations, monotony, boredom, anxiety, willingness to work, skill, will power,
confidence, attitude and many more. Apart from these there will be the influence of
physical and environmental factors like temperature, dust, noise, vibrations, pressure,
humidity, etc. keeping all these in normal or acceptable conditions some methods have
already been laid down for measurement of any type of work. The work measurement is
generally followed by method study by which a clearly defined and developed method is
laid down.
All that credit goes to the pioneering work of Fredrick Winslow Taylor for his methods
of work measurement and time study. He suggests to split the activity into elements and
assign the time to it by repeated experimentation. Thus time study provides a reliable
data for establishing consistent standard performance and elimination of the ineffective
time from the production cycle time.
As Defined
Work measurement is the application of techniques designed to establish the time
for a qualzfied Worker to carry out a specrfied job at a defined performance.
and,
Time study is a work measurement technique for recording the times and rate of
working for the elements of a speczjiedjob carried out under spec~fied
conditions/andfor carrying out the job at a defined level of the performance.
(Definition according to ILO)

8.3 TIME STUDY EQUIPMENT

The following equipments commonly are used for conducting time study.
(a) Stopwatch : to record time
(b) Time study board : for affixing time study forms
(c) Time study forms : affixing on board (formats are shown)
(d) Pencils and erasers : for entering values
(e) Calculator : calculating equipment
(0 Measuring tape : measuring equipment for length
(g) Steel rule : measuring equipment for lengths
(h) Micrometer : measuring equipment for small lengths
 (i) Spring balance : measuring equipment for weights Time Study -
Work Measurement
(j) Tachometer : measuring equipment for speeds

S : Slide for stopping and

starting the movement

W : Winding knob; this

returns both hands of
watch to zero, when being
pressed

Figure 8.1 :Stop Watch

(', :,

Figure 8.2 : Time Study Board

Time Study Sheet
mote : Work Place layout is to be di-awn on the backside of time study sheet)
Department : .......................... Department code : .............................
Operator : .............................. Employment No. : ..............................
Operation : ........................... Drawing No. : .....................................
Machine : .............................. Machine No. : .....................................
Praduct : ................................. Part No. : ............................................
Material : ................................ Tools/Guages : ...................................
Clock No. : ............................. Study No. : .........................................
Study conducted by : .............. Date of Study : ...................................
Checked by : ........................... Date of Checking : ............................
Approved by : ......................... Date of Approval : .............................

Description Stopwatch
Work System Design Cycle Time Study Sheet
(Note : Work place layout is to be drawn on the backside of cycle time study sheet)
Department : ..........................Department code : .............................
Operat'or : .............................. Employment No. : ..............................
Operation : ........................... Drawing No. : .....................................
Machine : ..............................Machine No. : .....................................
Product : .................................Part No. : ............................................
Material : ................................Tools/Guages : ...................................
Clock No. : .............................Srudy No. : ........................................
Study conducted by : ..............Date of Study : ...................................
Checked by : ...........................Date of Checking : ............................
Approved by : .........................Date of Approval : .............................

i:.b; ~escription
Element Reading on Stopwatch (Observed Time) Avg
Time 1
I Rating I Basic
Time
1
Taken '
_1
1 2 3 4 5 6 7 8 9 1 0
-------

II
I
Ii
I
I

Steps in conducting time study :

Step 1
Record all the necessary information about the job such as product information
(name of the product, material, quantity, quality requirements), process
information (location of work place, process description, tooling, jigs and fixtures,
layout, speeds and feeds, settings, rate of productions), information about operator
(name, competence, skill, education, experience, etc.), information regarding
working conditions (temperature, pressure, humidity, economical factors, human
factors, lighting, etc.
Step 2
Record the method by breaking down the operation into elements to ensure most
effective method and sequence of the motions.
Step 3
Record the skill and competence of the operator to ensure that 'qualified' worker
is allowed to work that is to be timed. A 'qualified worker' is one who is neither
very skilled nor unskilled but an average; neither highly experienced nor
inexperienced, and so on, so that the measurement is made at any normal level.
Step 4
Record the time for each element of the operation with the help of stopwatch or by
any other time measuring device or formula. The process of time taking of the
same element may be repeatedly for pre-determined no. of times and the rate of
the worker is to be compared with preconceived concept of standard rating.
 Step 5 Time Study -
Work Measurement
Compute the basic time for each element by taking the average and then compute
the normal time with the formula;
Normal time = Basic time x Rating factor
Step 6
Determine the allowances to be added to the normal time to determine the
standard time by using the formula;

Standard time =Normal time x Allowances Factor

100 - allowance in %

I Recording Necessary Information

(a) Information regarding the job :
(i) Name of the product
(ii) Name of the part and number according to drawing
(iii) Material
(iv) Quality
(v) Quantity of the part per product
(b) Information regarding the process :
(i) Location of work place
(ii) Sequence of operations
(iii) Complete specification of the machine
(iv) Tooling
(v) Speeds, feeds and rate of production, etc.
(vi) Work place layout
(c) Information regarding the worker
(i) Name of the worker
(ii) Education
(iii) Experience
(iv) Level of skill
(v) Worker's competence
(d) Information regarding the working conditions :
(i) Temperature - minimum and maximum
(ii) Humidity
(iii) Economical factors
(iv) Lighting
(v) Level of sound
(vi) Weather conditions
(vii) Dust
Breaking the Job into Elements
(a) Examine the method employed and carry out the operation to ensure
whether it is efficient method.
(b) Describe the complete process after checking
\\ orli Sysccr11Design
(c) Break the operation into elements. While breaking the job into elements.
only one work cycle should be taken into account. An element is defined as
"a distinct part of the specified job selected for convenience of observation,
measurement and analysis". For example: "turning operation" on a lathe
machine, the elements are like this
(i) Job fixing in the 3 or 4 Jaw Chuck.
(ii) Tool settinglcentering,
(iii) Turning the job, and
(iv) Removing the job from chuck.
(d) The selection of elements should fulfill the following characteristics :
(i) Duration of every element should be as short as possible but, it
should be able to be timed accurately.
(ii) Man controlled elements (handling time, should be separated from
machine controlled elements (machining time).
(iii) Repetitive and non-repetitive elements must be clearly demarcated.
(iv) There should be a clear distinction between the effective (productive)
and ineffective (non-productive) time elements.
(v) The constant elements, which are independent of size, shape, weight,
etc. of work should be separated from the variable elements.
Timing each Element
Each element is timed by using a stopwatch either in conti~iuousmethod
(cu~nulativetiming) or snapback method (fly back timing). Altliough both methods
are equally efficient in working, there is a chance of loss of time in fly back timing
while resetting it to zero. Hence the former is supposed to be more accurate while
the latter reduces clerical work and hence the costs. However, the element is
performed several times and the time is recorded. The average of these timings is
then c,:lculated to find the normal time.
Let us now take a numerical example to demonstrate this :
A cycle consisting of five elements in a working cycle has yielded the following
timings on the stopwatch
Element Number
I Stopwatch Reading in
100"' of 4 Minute 1 Element Time
(in 100'" of a Minute) 1

Example 8.1
A job has been sub-divided into five elements. The time for each element and
respective rating are given below :
1 Element Number I Observed Time I Rating Factor '10 I

Calculate the normal time and standard time for each element and for the job if the
alIowance is 15%.
 Solution Time Study -
Work Measurement
For Element 1
Normal Time = Observed time x Rating Factor
80
= 0.7 x -= 0.56 min.
100
Standard Time = 0.56

Allowance factor = 0.56 x (,orl,)

---- =0.56xgp
100
= 0,621

For Element 2
100
Normal Time = 0.8 x -= 0.8 min.
100
100
Standard Time = 0.8 x = 0.94 min.
100 - 15
For Element 3
120
Normal Time = 1.3 x -= 1.56 min.
100
100
Standard Time = 1.56 x = 1.835 min.
100-15
For Element 4
90
Normal Time = 0.5 x -= 0.45 min.
100

Standard Time = 0.45 x loo= 0.529 rnin.

100 - 15
For Element 5
100
Normal Time = 1.2 x -= 1.2 min
100
100
Standard Time = 1.2 x = 1.41 min
100 - 15
Normal Time of the job (total) = 4.57 min.
Standard Time of the job (total) = 5.343 min.
SAQ 1
L
(a) What do you understand by time study and work measurement?
(b) Explain the systematic procedure of time study.
(c) Describe the equipment used for conducting time study.
I
(d) A job has been sub-divided into 4 elements. The time for each element and
t respective rating are given below :
i
Element Number Observed Time Rating Factor %
1 0.6 100
2 1 .O 80

Calculate the normal time and standard time for each element and for the
job if the allowance is 5%.
 (e) The observed time for an element is 2 minutes. I'hr rating factor is 80%. If
standard time is 1.76, how much allowance is given for the element?

Activity 1
Conduct a time study for the following :
(a) Toasting of a bread.

.........................................................................................................................
(b) Juice making.

.........................................................................................................................
(c) Crimpling a cap on a cool drink bottle.

(d) Thread cutting operation on lathe.

.........................................................................................................................
(e) Assembling of nut and bolt.

8.4 PERFORMANCE RATING

Tlze Society ofAdvancement of Managemen1 (SAIM)nationul committee defines the
performance rating as "the process during which the time study engineer compares the
performance of the operator under observation ~ijiththe observer S own concept of
proper fnormal) performaizce. It can also be considered as the efficiency of the worker.
Observed performance
The Performance Rating or Efficiencty = x I00
Normal perfcrmance

'lhe time taken for a job varies from person to person attributed to various reasons such
as environme17tal factors and ;~umanfactors discussed in mqtion study (Unit 10 of this
block). Sometimes. we come across some complaints such as the worker is intentionally
doing delay or the observer's judgement is prejudiced. To overcome such disputes, the
normal rating is compared with performance rating to standardise the time and thence fix
up the target of an element or job.
 V;rnuus systcms of performance rating are as follows . Tirtlc Study -
Work ~Mrusuretnenl
(a) Westinghouse system of rating
(b) Synthet~crating
(c) Objective rating
(d) Skill and effort rating

I jc) Physiological evaluation of performance level.

8.4.1 Westinghouse System of Rating
This system is based on four factors :
(a) Skill
! (b) Effort
I

(c) Condition
(d) Consistency
Various ratings are tabulated in the Table 8.1 as glven by Westinghouse. The actuals are
conlpared and suited with one of the ratings in each of the above four factors and
t summed up for finding total rating. This is added (or subtracted) to unity to find the
rating factor. On multiplyiilg with the actual (Observed) time, we get Normal or Basic
time. The standard time is then calculated by adding allowances to the normal time. This
is illustrated through the numerical problems given below.
Table 8.1 : Westinghouse Performance Rating Table

Surnmarised formula for calculation :

Westinghouse rating = Sum of ratings, i.e. rating of (Skill + Effort + Conditions +
Consistency) as given in Westinghouse tables.
Rating Factor = 1 f Westinghouse Rating
Normal Time = Observed time x Rating factor
100
Standard Time = Normal Time x
(100 - Total allowances in percentage)
Example 8.2
The observed time for an element was one minute and the rating were found to be
as follows :
Skill Fair EI
Effort Excessive Al
Condition : Good C
Sj.ste~nDesign Determine the r,ormal time or basic time for the element undcr observation. (Refer
Westinghouse performance rating table). Also tind the standard time @ 20%
allowance.

1 1
From the Performance Rating tables of Westinghouse system:

skill
Effort
Fair
--

Excessive
El

A,
!

1
0.04
0.13
1
1 Condition I Good c j 0.02 ,

I
I Ovesall (Total) Rating 0 . 2 2 I
i.e. positive rating by + 0.22 over unity = I + 0.22 = I .22
Normal Time = Observed Time x Rating Factor

Standard Time = 1.22 x = 1.525 rniri.

Find the Normal Time and Standarc! Time for an element. which has the following
ratings in Westinghouse system, and observed tiwe is 1.2 minute.

Skill Avcragc
Averagc 1
Effort
Condition Fair
+
I Consistency Poor I
I Allowance 1 10% 1

From the Performance Rating tables of Westinghouse system;

I Skill A.ierage 0.00

Effort Average 0.00 1
Condition Fair - 0.03
Consistency Poor - 0.04
1 Total (Overall) Rating I - 0.07 1
i.e. negative rating by - 0.07 under unity = 1 - 0.07 = 0.93

:. Nor~nalTime = Observed Time x Rating Factor

= 1.2 x 0.93 = 1.1 16 min

110
Standard Time = 1.1 16 x = 1.24 min.
100 - 10

SAQ 2
(a) Find the standard time for an element of one minute observed as average in
all the factors of Westinghouse system and 15% allowances are given.
 (b) The observed time for an element was one minute and the rating were found
Wor
to be as follows :

i I ii
c1 Skill
"fort
Condition
super
Fair
Ideal
A,
132
A
/
!
I I

Consistency Average D I
Deterln~nethe normal time or basic time for the element under observation.
(Westinghouse perforinance rating table will be provided).
(c) Calculate normal time for an element of 2 minutes with skill, effort.
condition and consistency as 0.11, 0.05, - 0.03 and 0.00, respectively.
(d) The following observations of actual time taken by worker for doing a job
repeatedly were taken by a time study observer. The rating were found to be
as follows :
r
Skill Good CI 1
I
I Ef'ort ( Exccsrive AI
I

/ Condition Excellent B
!
i Consistency I ~'oor I F 1
1 Observation No. 1 1 1 2 1 3 1 4 1 5 1 6 1
1 Time in Minutes 0.2 1 0.3 0.4 1 0.6 1 0.4 1 0.2 )
Determine the normal time or basic time for the element under observation. (Refer
Westinghouse performance rating table).
[Hint : Take actual time of an average time of the six observations.]

8.4.2 Synthetic Rating

This system of rating was introduced by Morrow. The time study observer records the
actual time of performance for the element as done in the previous method. Performance
times for such elements have been standardised, which are known as "Predetermined
Motion Time Standard Values" or 'PMTS Values7.The PMT value for the elements
from such tables are noteci. The ratio of Predetermined Motion Time Standard value of
the element (taken from tables) to Average Actual Time (Observed Time) for the same
element gives the Rating Factor.
Summarily this is expressed as

where, R = Performance Rating Factor,

P = Predetermined Motion Time Standard value for the element in minutes
(from tables), and
A = Average Actual Time (Observed) for the same element in minutes.
 The average actual time for 6 elements of a task were measured and tabulated
below. The Predetermined Motion Time for two elements is also given. Calculate
the performance rating factor. Also find the normal times for all the elements on
the basis of average rating.
P

Element No. 1 2. 3 4 5 6
Average Actual
I
,
0.5 0.6 0.5 0.4 0.3 0.6
Time (A)
Predetermined
Motion Time (P) 1 0 . 4 5 1 I 1 0 . 4 6 1i I I

Solution
P 30.45)
Performance Rating ( R ) = - = j -i x 100 = 90% for first element.
A i 0.5 )

Performance Rating ( R ) =
A
= !El
\ 0.4
x 100 = 1 1 5% for fourth element.
)

( 1 15 + 90)
Average R = = 102.5'/6
2
Normal Tiines for the elements are
Normal Tinie
Element No. Actual Time
(Actual Time x Average Rating)

8.4.3 Objective Rating

It was proposed by M.E. Mundel and is carried out in two steps.
Step 1
The speed or pace of the operator is rated against an objective pace standard. This
objective pace standard is same for all the jobs irrespective of the job difficulty
and its limiting effect on pace. Mundel uses the tenn 'Base Time' for this time
rated against pace.
B=PxT
where, B = Base Time,
P = Rated Pace, and
T = Observed Time.
Step 2
Now, the numerical obtained in step 1 is appraised by an adjustment factor. which
Mundel calls job difficulty factor or job complexity or secondary adjustment.
Thus, it is expressed as
Normal Time ( N T ) = B x M
where, B = Base time (P x T), and
M = Job Difficulty Factor.
 After calculating normal time, standard time can be found by usual ~nethoda s Time Study -
Worli Measurement
Standard Time (ST) = Normal Time (NT) + Allowances ( A j
Job difficulty is measured based on six factors as given in Table 8.2.
Table 8.2 : Job Difficulty Factors

Adjustment
Amount of body Finger used loosely
used Wrist and Fingers
Elbow, wrist and fingers
Arm, etc.
Trunk. etc.
List with leg from floor
2 Food pedals F No pedals or one pedal with
fulcrum under foot
G Pedal or pedals with
fulcrum outside the foot
3 Bi-manualness HI Hands help each other or
I alternate
Hands work simultaneously
doing the same work
.--

I Rough work, mainly feet

coordination J Modcrate vision
K Constant but not closed
L Watchful. fairly close
M Within 1/64"
Handling N Can be handled roughly
requirements O ' Only groll control
P 1/ Must be controlled but may
be squeezed
(2
R / Handle carefully
Fragile
Weight Identified by the actual
weight for resistance

Summary
Base Time = Pace Rating x Observed Time (P.T)
Normal Time = Base Time x Secondary Adjustment (B.M) = PMT
Standard Time = N + A = PMT +A
Example 8.5
The observed time for an element is 1.2 minutes. The pace rating for the element
is 120% and job difficulty is found to be 30%. Find Normal Time o f the element.
Also find standard Time a t a n allowance o f 10%.
Solution
120
Base Time = 1.2 x -= 1.44
100
120 130
Normal time (NT) = 1.2 x -x -- = 1.872
100 100
110
Standard Time = 1.872 x = 2.08 min.
I00 - 10
\\'arlc Syhtc~nDesign Example 8.6
An Element is observed to be carried out in 0.8 minutes. Given pace rating is
110% and the secondary adjustment by 20'96, find the time on any tBir day. If*
0.2 minute per element is given as allowance, what is the standard time taken for
20 repeated actions?
Solution
110
Base Time = 0.8 x - = 0.8800
100
120
Normal Time = 0.88 x -= 1.056
100
100
Standard Time = 1.056 x = 1.32 min.
100 - 20

Time taken for 20 actions = 20 x 1.32 = 26.4 minutes.

SAQ 3
(a) The observed time for an element is 0.4 minute and the pace rating is 90%
and the sum of all secondary adjustments amount to 20%. Find the normal
time.

(b) The observed time of an element is 0.7 minute and the pace rate is 80%. If
the normal time is decided as 0.73 minute, find what percent of adjustment
is added towards job difficulty.

8.4.4 Skill and Effort Rating

This system was introduced by Charles E. Bedaux in 1961 and is also known as Bedaux
system. In this system, the observer is supposed to evaluate the work rate or speed of
worker's movement and how fast he is performing the motions, but not the movements
and skill he is applying. Unlike the other methods Bedaux introduced a unit "B" that
represents a standard minute, which is composed of
(a) work component

(b) relawjion component

c as fol*fows:
The p r o ~ d w k

(a) Diviele the operation into smallest measurable elements (smallest time is
2 3 seconds).

(b) Time the element with the help of a stopwatch having sixty divisions on its
dial.

(c) Take sufficient observations and calculare average time.

(d) Estimate the efficiency of the operator in tenns of B values assuming the
average worker must obtain 6 0 9 per hour and maximum B value can be
80 B per hour. Thus convert the observed time in terms of B's with
reference to a standard of 60 B per hour values.
 (e) Allow the relaxation factors as shown in Table 8.3 Time Study -
Work .Measurement
Table 8.3 : Relaxation Factors

1 Medium work
Heavy work
Very heavy work
1 1.20 to 1.35
1
(9 Now calculate B values for work element by the formula
The number of B's per work element = Observed Time x Speed of work

x Relaxation Allowance/(60 x 60) =

(Tb,.,l: 2 )
where, Th= Observed time in seconds,
V = Speed of work in terms B's, and
Ru = Relaxation allowance.
(g) The sum of all the values of various work elements gives B values per work
piece.
(h) Variable time (lost time) and setting are to be recorded regularly and special
B values are to be provided accordingly.
(i) Irregular times and disturbance are not to be included.
Cj) Purely machining times where workman is not involved are evaluated
separately and added as a method allowance, since only human effort is
measured by the Bedaux system.
Example 8.7
For a work element, the observed time was I0 seconds and the speed is found to
be 60 points on Bedaux's scale. If the job is a heavy work for which a relaxation
allowance is given as 1.20, find the B value for the element.
Solution

B value = (' xVxR,

60 x 60
)

=0.2 B
SAQ 4
Find the B value of the work element whose relaxation allowance is 1.25 and the
worker with 72 B speed is observed to do in 20 seconds.

8.4.5 Physiological Evaluation of Performance Level

It is known fact that there is a relation between the physical work and the amount of
oxygen consumed. It has also been tried out to find the changes in heartbeat for various
physical works. This is assumed to be most reliable measure of muscular activity and
studies are still going on by many experts in industrial engineering, bio-medical
engineering and physiology.
However this method is not in much use presently.
\\ trrh Sqstc~nUesign Sumlnarising all the above methods we can notice the following formulae in all the
systems : (Except Bedaux's skill and effort system)
Normal Time = Observed Time x Rating Factor
Standard Time = Normal Time x Allowance Factor
100
Allowance Factor =
100 - allowance in percentage
This is diagrainmatically shown in Figure 8.3.

2
- -
( Normal Time*
Work Content
I Standard .I'irne 1
Figure 8.3 : Standard Time
*Normal Time and B a s ~ cTlme are usually taken in the same sense ~f the work delay 1s not considered
or negligible (when there IS no work delay, both are equal)

8.5 ALLOWANCES
Thc determination of allowances is the most controversial part of the time study, because
it varies from person to person. situation to situation, place to place, job to job, season to
season and many more. Therefore the industrial engineer feels it most difficult job.
However. certain standardised norms of allowances are in regular practice by the
industrial engineers. These are narrated under five heads as follows :
(a) Interference allowance
(b) Relaxation allowance
(c) Process allowance
(d) Contingency allowance
(e) Special allowance
8.5.1 Interference Allowance
This is provided on a job where the operator is working on several machines. The
machine interference may occur due to settings, positioning, etc. which may influence
the skill and effort of the operator. However, this may not be added always for
calculating standard time as it belongs to machine controlled element.
8.5.2 Relaxation Allowance
In every computation of standard time, this allowance must be considered for manual
work, irrespective of the nature of the job. The relaxation allowances are usually
expressed in percentage of normal time.
British Standards Institution (BSI) has defined relaxation allowances as follows, which
arc world-wide accepted :
(a) 3138 : 1959
35004 - Relaxation Allowance (R. A.) - Compensating rest allowance.
An addition to the basic time intended to provide the worker with the
opportunity to recover from the physiological effects of carrying out
specified conditions and to allow attention to personal needs. The amount of
allowance will depend on the nature of the job.
 35005 - Fatigue Allowance - A sub-division of relaxation allowance Tinic Stucly -
(b)
Work Measurement
intended to cater for the physiological and psychological effects of carrying
out speci tied work under specified conditions.

(c) 35006 - Personal Need Allowances - A sub-division of the relaxation

allowance intended to cater for attention to personal needs.
Thus. relaxation allowances is combination of allowances to get relieved from fatigue. to
attend personal needs and all other allowances to recover from the physiological and
psychological effects. It is very difficult to assess fatigue and the personal needs owing
to the reason that the degree of variation is very high. The personal needs or the fatigue
are developed as a result against the strains (either physical or mental). These strains are
caused by the stresses (either physical or mental) some of which are listed below.
(a) Monotony
(b) 3oredom

(c) Intensity of muscular and mental load to put

(d) Duration of muscular and mental loads

(e) Environmental conditions
(f) Responsibilities
(g) Worries
(h) Conflicts

(i) Illness and pains and health condition

6) Nutrition
(k) Security
(I) Physiological disorders
(m) Psychological disorders

(n) Attitudes and willfulness to work

(0) Nature of job and its intricacy

(p) Accuracy and precision required for the job

(q) Risk
(r) Other personal needs due to natural phenomena
All the above stated reasons of stresses that cause strain in human body or mind will be
tolerable to certain limit. The Hooke's law is also applicable here (the stress is directly
proportional to the strain up to certain limit called Elastic limit) but the relation is
nonlinear and complicated in this case. Hence, it is better to avoid, as far as possible.
Because of this reason certain large-scale companies are providing all the amenities,
facilities and fulfill every need to make them free from all the stresses and concentrate
more on work. They also will be given the suitable rest pauses and refreshments so that
the fatigue may not be developed or may be relieved if developed. The soldiers of army,
etc. are good examples to quote here. Of course, they will be so trained to withstand the
fatigue too.

8.5.3 Process Allowance

When an operator is running an automatic machine, he becomes idle after loading or if
the process demands some time to go for next operation such as allowing cooling after
welding operation, he becomes idle. In such cases this allowance becomes prominent.
Depending on the situations, Indian industries are using the index of process allowance
as shown in Table 8.4.
 Allowances
'Table 8.4 : P~*ocess

25% ofNor~nalTime

8.5.4 Contingency Allo~rance

-
iI Heavy work load (30 kg)
-__i
Short cycle load (0.2 rnin.)

on automatic machine
-1
i
I

I
It is often expressed as percent of basic time and is less than 5% if recolnmended by the
observer. According to British standards. it is a small allowance to meet legitimate
expected items of work or delays. The accurate measurement of this time is not
worthwhile and unecono~nicalas it occurs irregularly and rarely.
8.5.5 Special Allowance
'These include all the other allowances such as policy allowances and others given by the
company such as when a new job is given to worker, he takes time to learn. a relief
allowance given to operators to facilitate their leader to address on a certain occasion,
etc.
SAQ 5
(a) Explain various allowances provided to the operators working in industry.
(b) Give short notes on
(i) Westinghouse rating system
(ii) Skill and effort rating systeni
(iii) Objective rating system
(iv) Synthetic rating system
(c) Distinguish between Observed Time, Norinal Time and Standard Time.

Activity 2
(a) Go to an industry in your vicinity and interview a few people to identify the
various allowances provided by the management.

(b) 111 the same industry conduct the performance rating and Westinghouse rating
system.
- -
.1..lnle Studv -
8.6 PREDETERMINED MOTION TIME STANDARDS Work Measurement

- (PMTS)
If you hake to assess certain activity or a job you need some standard with which you
compare, so also, for an element of a work study. Anything rated as good, better, normal,
average, fair, poor, bad. worse or worst are all relative terms, which evolve by comparing
with a standard data. In the present context of time study, to standardise the time of an
operation we need to divide the job into small work elements, which are to be repeated
in various combinations. The time valaes of these work elements are then established
accurately to make use of these without any further time study, whenever such element
occurs. This is known as standard data for all further references. However. all this
standardisation is to be done if standardised method exists, otherwise the method is to be
standardised first.
Methods o f Determining PMTS
The following PMTS systems are in common practice :
(a) Work Factor System (WFS)
Developed during 1940, J. H. Quick, W. J. Shea and R. E. Kohler.
(b) Method Time Measurement (MTM)
Developed by Method Engineering Council of Pittsburgh,
Pennsylvania.
(c) Basic Motion Time Study (BMTS)
Developed by J. D. Woods and Gordon Ltd., Toronto, Canada.
(d) Motion Time Analysis (MTA)
Developed by Segur in 1930.
(e) Di~nensionalMotion Time Study (DMTS)
Developed by Bridgeport, Connecticut Plant.
Now let us discuss the above methods in detail.
8.6.1 Work Factor System (WFS)
We cannot compare a horse with a donkey just by the virtue of both being four-legged
mammalian animals. Similarly, all works cannot be measured with same scale and same
formula of efficiency (outputiinput). since there are many factors involved.
For example, therc are two lecturers teaching two subjects, say Xteaches technical
subject and Y teaches a management subject. Now, if we have to decide who is better, it
is not an easy job. Even though various factors attributed to human factors such as ability
to explain, gestures, postures, style, language, moods, perceiving capacity of students,
health conditions and environmental conditions are kept constant, the subject complexity
itself is another variable that play a major role here. In a good number of occasions we
come across rating the lecturers by student pass percentage or number of ranks obtained
in the examination. But think, how far it is justified. There are many variables that can
be accounted here. The students might not have concentrated in learning the subject, the
question paper could be tough: the questions might have mislead or out of syllabus, the
evaluator might have expected a different way of answering and many more reasons like
these. l'he degree of these factors again varies with the persons, subjects, institutions,
circumstances and environments. Hence. it is suggested to take average in all
combinations and rate each job with its own standard, which can be acceptable as most
appropriate with allowing a standard deviation.
In factory works also where physical work is more involved, such situations arise,
particularly while calculating the incentive. In such occasions, it is assumed that the time
required to perform a task is affected by four factors.
l'hesc are :
(a) Body members used such as arm. forearm swivel, trunk. foot, legs, fingers,
hand, head, eyes, ears. etc.
(b) Distance moved, measured in terms of centi~netresor inches.
(c) Manual control required to eliminate or reduce the difficulties involved
such as directional controls, speed controls, stopping and starting, priming
and pumpi~ig,precautionary measure, etc.
(d) Weight or resistance Qr loads.
The Work-Factor System recognise some elements of work which are shown in
Table 8.5.
Table 8.5 : Elements of Work
I SI. No. Activity
I
1 Symbol Explanation 1
I
I I Assembles 1 ASY Putting the objec~stogether 1
/ 2 1 Diasscmbbs / DSY Separaling dillbent parts of 1
-I
I

3
1

Transporl (Reach and

I
1)ace TRP 1 Moving an articlc trom onc ,
I
to another
PP I Locating an article in
predetermined position so that
it is rcady for use
5
- Grasp GR Taking hold for sorne~hing
6 Use US Manipulating or causing a tool I
to do its function !
1 7 Mental I'rocess MP Mental work such as planning
llelease RI, Releasing an object I
__A
The abbreviations/syn~bolsused for body members and work factors applied to perform
the above said work elements are shown in Tables 8.6 and 8.7.
Table 8.6 : Symbols of Body Members
--/-El
7
/ SI. No.

4
/

(
Hand
Activity

Force Arm Swivel FS

I
] 5 1 Trunk I TR
I 6 I FOO~ I FT 1
7 Leg L
8 Head Turn I-IT

Table 8.7 : Symbols o i Work Factor

SI. No. I Work Factor 1 Symbol
1 Weight or Resistance W
2 Steer or Directional S
Control
-
3 Precaution or Care P
4 Change Direction U
5 Definite Stop D
The values of each mo~iontimes for every body member for various work factors are
available from Work Factor - Motion timetables. For example a table for arm is given in
Table 8.8.
Table 8.8 : Values for Arm Motions
1 Distance i Basic 1 Number of Worlc Factors I
I

How to read or represent above table values to record the analysis

(a) Suppose a small coin is tossed 25 cm (1 0")
This is only a basic motion, therefore it represented as A10 (means Arm has
a basic motion moved lo"), its table value is read as 0.042 minutes.
(b) Suppose reaching 75 cm (30") to a part in a tray.
This motion consists one work factor, i.e. definite stop motion of Arm for
30", so it represented as A30D and the value is read as 0.096.
(c) Suppose move 1.5 kg box 50 cm (20") froin pile to work table.
This motion is composed of two work factors viz. Weight and Definite stop
by Arm for 20" distance, hence it is represented as A20WD whose value is
0,102.
8.6.2 Method Time Measurement (MTM)
MTM has been recognised by methods engineers as a powerful tool for work
simplification, since the publication of the book, Methods-Time Measurement, in 1948.
The procedure of MTM is defined as :
"The procedure, which analyses any manual operation or method into the basic
motions required to perform it and assigns to euch motion a Predetermined
Motion Time Standard (PMTS), which is determined by the nature of motion
under which it is made".
MTM was developed from the studies of motion pictures on industrial operations and
time standards were calculated in the Time-Motion Units known as TMU.
1 TMU = 0.0006 minutes.
MTM is the tool of method analysis, which provides answers in terms of time without
any use of stopwatch.
MTM Fundamental Motions
(a) Eight Basic Motions
(i) Reach (R)
(ii) Move (M)
(iii) Apply pressure (Ap)
(iv) Turn (T)
(v) Grasp (G)
(vi) Position (P)
(vii) Disengage (D)
(viii) Release Load (RL)
 (b) Nine Pedal (Legs) and Trunk Motions
(i) Side up step (SS)
(ii) Turn Body (TB)
(iii) Walk ( W )
(iv) Bend (B)
(v) Stop (S)
(vi) Kneel on One leg (KOK)
(vii) Kneel on Both legs (KBK)
(viii) Foot Motion (FM)
(ix) Sit (SIT)
(c) Two Eye Motions
(i) Eye Travel Time
(ii) Eye Focus Time
In each of the above niotions, there are various classes depending 011the efforts and work
contents and is represented accordingly-. For example R5C means Reach 5" of Class C.
Thus these are read and compared.
Applications of MTM
There are numerous uses of MTM of which a few are listed below
(a) Establishment of time standards.
(b) Improvement in existing/prevailing methods.
(c) Estimating costs.
(d) Developlnent of tool design.
(e) Selection of effective equipment.
(f) Development of effective method
(g) Advance planning.

(h) Aiding product design ar,d product renovation or new product

development.
(i) Training operators and supervisors to make them method and time
conscious.

('j) Provides a good basis for settlement of grievances in wage rate.

Activity 3
Draw MTM for "Removing pen from your pocket and keep ready to write", in the
form of a SIMO chart or Two-handed Process chart, with the columns as Left
Handed movement description, Symbol, Limiting time. Right Handed description
and Symbol.
 T i ~ i i cStutl? -
8.6.3 Basic Motion 'Time Study (BMTS) Work Measurement
This system was developed during 1950 by Ralph Presgrave. G. B. Bailey and other staff
members of J . D. Woods and Gordon Ltd., Toronto, Canada
This system is based on the complete movements of body members and the following
factcrs are taken into account.
(a) The distance moved during any activity.
During time calculation for distance moved, it is considered by checking
whcthcr any muscular control is used. and if used. the amount of muscular
control required to stop or slow down the motion. etc.
(b) The visual attention required to carry out the motion ofthe activity.
The time motion depends on the movement of eyqs. Therefore this is taken
into consideration. The time taken for the motion with eye movements is
considered to be more than that without eye motion.
(c) The deg~eeof precision required in grasping and positioning.
(d) The degree of freedom needed to handle weight or resistance of the
components or tools or jigs or fixtures, etc.
(e) Simultaneous motions, for instance the time for reach and move may be
affected if performed simultaneously.
All the PMTS tzchniques are in almost same procedures and have close similarities like
the above. Hence. the readers may understand other techniques also.
--
8.7 MOST - --
MOST stands for Maynard Operation Sequence Technique. It is yet another technique of
work measurement. This was conceptualised around 1967 by Maynard and formalised
only in 1975. The basic assu~nptionin this system is that for an overwhelming majority
of work, there is a colnlnon denominator from which work can be studied through the
displacement of the objects. 'l'ruly speaking, all the basic units of work are organised for
the purpose of accomplishing some useful result by simply moving the objects. In simple
words, MOST is a system to measure the work by concentrating on the movement of the
objects.
MOST is composed of the following basic sequence models
The General Move Sequence (for the spatial movement of an object freely
through the air).
The Controlled Move sequence (for the movement of an object when it
remains in contact with a surface attached to another object during
movement).
Thc Tool Use Sequence (for the use of common hand tools).
In contrast to Methods Tirnc Measurement, PMTS, etc. the primary work units are no
longer basic motions, but fundamental activities (collections of basic motions) dealing
with moving ob.jects.
SAQ 6
(a) What do you understand by PMTS? What is its importance in time study?
(b) Explain the Work Fxtor System and its significance in time study.
(c) Explain Method-Time Measurement technique. Give its few applications.
(d) Write short notes on the following :
(i) BMTS
(ii) MOST
 -- -----
\\'orl, \>\lrm I)e*ign
8.8 WORK SAMPLING
When you want to purchase a bag of rice or wheat, you check the desired features by
taking a sample. A housewife checks whether the rice is cooked by checking one or two
grains. A doctor checks one or two drops of blood only to know Complete Blood Picture
(CBP). A civil engineer decides the strength of the bricks by breaking one or two bricks
to know the force required to break. The performance of a group of bombs is estimated
by testing on a sample. Thus. we can notice here that the sampling technique is a
powerful tool to Itnow the behaviour of a group or individual particularly, when it is not
possible or not feasible or costly to conduct 100% inspection. Why not with the work
study'? Yes, the answer of this question is nothing but called work sampling or activity
sampling. Ratio Delay Analysis. It was tirst devised by L. H. C. Tippet in 1934 to apply
in British Textile Industry. Later Morrow developed with several investigations. The
studies through work sampling yielded results very close to that of all day stopwatch
time study in most of the cases and hence got popularity by the virtue of its reduced
work of the observer. And it is also to be noted that the time study is not economical in
the case of long and/or irregular work cycles for which the work sampling is the only
alternative.
8.8.1 Objectives
The main objectives of the work sampling are :
to measure the fair day's work. In other words, it is to measure the activities
and delays that a rnan is working and the percentage that he is not working.
To cstablish the time standards for a given job at a certain conditions of
work.
8.8.2 Procedure
The following steps are adopted for carrying out work sampling :
(a) State the objective and define by describing each element to be measured.
(b) Get the approval of the foreman and obtain the agreement o f co-operation
from the workers on whom the study is to be conducted by making them
understood the importance.
(c) Set desired accuracy of the tinal results in the form of percentage or
standard error.
(d) Set the confidence level.
(e) On thc basis of past experience. estimate (preliminary) the percentage
occurrence of the activity or delay to be measured for one day.
(t) Design the study. This includes -
(i) Designing the Number o f Observations to be made.
(ii) Number of Observers needed for the study.
(iii) Days or shifts required for the study.
(iv) Planning the visits and the routes.
(v) Form of observation.
(g) Make observations and record the data in appropriate form.
(h) Summarize the obtained data at the end o f each day.
(i) Check the accuracy/precision at the end o f the study.

(j) Prepare a final report with the results and recommendations.

 From the above steps, i t i~ very clear that the observers need to observe whether the
operator is on the work or delay or idle or not working, etc. with which it is estimated the
percentage of working or not working on any normal day. Thus, this study uses sampling
theory of statistics and all the rules and conditions will hold good. Therefore,
"sufficiency" of nu~ilberof obserbations and the characteristics of the samples will play
a vital role in the study. It is not an out of place to recall these required characteristics
I here.

1 The sample should be

(a) Representative
(b) Unbiased
(c) Repetitive
(d) Accurate
(e) Efficient
(f) Sufficient
Based on the above characteristics, the sample will be determined at any confidence
level (significance level). which is usually chosen at 95% confidence (5% significance)
or 99% confidence ( 1 % significance). [A 95% confidence level means that the
I probability of random observations will represent the facts 95% of the time and 5% of
the time they may not.]
The standard formulae used are given below and it is demonstrated through a few
numerical problems.
1 o limits represent a confidence level of 68%
2 o liiilits represent a confidence level of 95%
3 o limits represent a confidence level of 99%

where, K = l , 2 or 3 o confidence level,

N = Sample size or total number of observations,
S = Desired relative accuracy, and
P = Probability or percentage accuracy of an activity or delay as expected in
Centimal, e.g. 25% = 0.25.
Example 8.8
Calculate the number of observations for an accuracy of 5% and confidence level
of 95% if the probability of the worker in idle is 0.3.
Solution
I
S= + 5% = + 0.05
\\ o r ~ cbys1e111L)esign SAQ 7
(a) Calculate the number of observations for an accuracy of 5% confidence
-
level of 95% if P 0.25.
(b) Check whether the number of observations is sufficient for an accuracy of
5% confidence level of 95% if 3000 machines are working out of 4000.

8.8.3 Number of Cycles to be Timed

Due to variation of time to perform each element and due to various variations in human
behaviours, locations, tools, materials, nature, texture. observational errors, etc. a
sufficiently more number of observations are to be taken by repeated experimentation.
The sufficiency of observations often depends on the observer's judgement, but in some
cases it is fixed by the company policy or by an agreement between the company and
trade unions or worker group. However. the satisfactory nulnber decided by the
statistical methods based on sampling theory will be more scientitic and logical. We use
the following formula derived from the sampling (work sampling) theory to find the
sufficient nulnber of readings.

No. of readings ( N ) = (40 ,/n -Y: - (1X,)I

I c x, 1
where, N = Sufficient nulnber of readings,
n = Number of readings taken, and
x=Mean of all readings.
Summary
The sufficient number of observations is calculated by the formula given below.

No. of readings ( N ) =
( 4 0 Jn /n X' - (Zx,)'
1 1 x,
Example 8.9
For a particular task 15 observations were taken by a time study observer. Check
whether the number of observations is sufficient for 5% limit of accuracy and 95%
confidence level. Indicate the ininiinum number of observations required.

Solution
x in Minuter r j 1 j.x 1 x2 I . x2 I
 'l'inie Study -
Work hlersurenie~it

No. of readings (N) =

1-
1
No. of readings ( N ) = 40
4 1 5 x 180 - 2304
48 1 = 16.55

:. The 11umberof observations to be taken = 17.

As the number of observations taken is 15, two more observations are required to
get the desired accuracy (5%) at 95% confidence limits.

SAQ 8
Ten observations were taken by a time study observer for a particular task. Check
whether the number of observations is sufficient for 5% limit of accuracy and 95%
confidence level, Indicate the minimum number of observations required.

Time Frequency
P

0.2 2

Example 8.10
To fix up the standard time of a particular work, 5 operators were kept under
observation for 4 days by a sample study group. The perfonnance rating and
number of times the workers were found working each day were noted and given
below.
I\ork System Design The total number of observations on each day was 50. The working hours per day
is 8 hrs. and the total products produced during these four days are 1200.
Calculate Standard time for the iob. Assume 10% allowance.
Sol ution

Total No. of Observations

that Operators Found
Operators Found Idle
1 January, 2K 44
2" January, 2K 40 10
i 3rdJanuary, 2K 1 42 1 8
;
I

( 4thJanuary, 2K 1 43 1 7 \
i

1
#
Total 169 31

The total number of observations in 4 days = 4 x 50 = 200

The total number of times workers found to be working = 169
The total number of times workers found to idle = 3 1
31
Percentage idle time = -= 15.5%
200
169
Percentage working time = -= 84.5%
200
Total study time
= No. of operators x No. of days x Working hoilrs per day x 60 min.

= 5 x 4 x 8 x 60 = 9600 minutes.
Since performance rate of each operator is different, the average performances
will differ and the computations are as follows :
(5 + 8 + 7 + 1O)x 100=3000
(10 + 9 + 6 + 8 ) x 110 = 3630
(I0 + 1 0 + 9 + 1 l ) x 120 =4800
(9 + 8 + 8 + 7 ) x 125 =4000
(10 + 5 + 12+ 7 ) x 130=4420
Tota! = 19850
Total number of times workers found working = 169
19850
.4verage performance rate = -= 1 17.5
169
Standard time in minutes per component
= [Totalworking time in min x (Percent working timeIl00) x (Average
performance rate1100) 1 Total quantity produced during the observed period]
+ Allowance Factor.
SAQ 9 Time Study -
Work Measurement
An operator was kept under observation for I0 days. In 250 observations, he was
found to be on job for 200 times and idle for 50 times. He produced 200 jobs
during the 10 days at a performance rate of 120. If the observation period is
5 hours only per day and 15% allowances are given, find the normal time and
standard time.

8.8.4 Applications of Work Sampling

Work sampling can be applied to
estimate the machine utilization and resources utilization,

estimate unawidable delays in decision making of delay allowances,

evaluate the time consumed by different activities such as repairs, inspection
supervision, etc.. and
find out the standard time for non-repetitive jobs where stopwatch method is
not possible or not economic.

8.8.5 Advantages of Work Sampling Over Time Study

(a) Group of operations can be studied in a single analysis, which is not
possible, by time study.

(b) It does not need continuous and a long period of observation.

(c) Operations are not kept under risks and strains unlike in stopwatch
observations.

(d) Some activities are impractical or costly to study by stopwatch. These can
be estimated easily by this method.

(e) Man hours spent by the observers is very less in this simplified technique of
evaluation.

(f) Observations are made on different days or weeks in all combinations,

thereby reducing the chances that effect on variations due to working
efficiency.

(g) Sampling study can be stopped at any time without affecting the results.

(h) Observations can be observed at his convenience.

(i) No other timing devices and equipment such as stopwatch is required.

(j) Clerical work is minimised.

8.8.6 Disadvantages
(a) Not economical to conduct on a single operation or machine.

(b) Not economical to study on machines located over wide areas.

(c) Does not provide breakdown of delays or activities.

(d) The study is based on average group performance and hence the individual
variations are not evaluated.
\\ arli Sjateol Design The clarity and understandings between management. foremen, observers
and operators may miss and varies with attributes.
Biased opinions may lead to wrong interpretations of results.
Method or technological changes and other changes are not taken into
account. If such changes occur between any two observations the results
will be misinterpreted.
Accuracy is based on statistics and therefore probablistic while stopwatch
studies are deterministic.

(i) Sampling errors may occur which hamper the results.

0) Workmen behaviour and attitudes may affect the results.

SAQ 9
(a) What do you understand by work sampling? How do you recognise it as a
work measurement technique?
Distinguish between time study and work sampling.
Discuss the advantages and limitations of work sampling over time study.
Enumerate the applications of the work sampling technique.
What are the objectives of work sampling? How do they fit in work study?
Explain the role of work sampling and time study in improving the
productivity.

Activity 4
Conduct a work sampling programme in your organisation and write down the
results. Give your reco~nmendationsbased on the results.

8.9 SUMMARY
Although desirability of effective method is stressed always and there have been lot of
efforts put in this direction, yet, it is very difficult and not always possible/feasible for an
industrial engineer that the effective method is developed before the work actually enters
the industry. We are well aware of the resistance and barriers put before the
managements while introducing new methods and timing them. In this scenario, the task
of method improvement in one hand and the target fixation for the job on the other hand,
the time study has played a dual role effectively. Though this was originally proposed for
xeating the systematic work culture through definite task, definite method and definite
time which in turn intended to result in improved production (during the period of world
wars and industrial revolution), the time study and work measurement techniques have
become so popular that they are the only proven tools for an industrial engineer today for
improvement of method, kixation of task and time of a job or work or activity and thence Time Study -
Work Illeasureme~it
the productivity. And the time study is not just confined to method improvement and
task and time fixation, but it had spread out its branches in task assessment, wage
fixation and wage incentive decisions too. Hats off to F. W. Taylor for his time study.
Tiine study often called work measurement, was the brainchild of F. W. Taylor. He
suggested to split the work into sinall elements and these elements are to be timed
separately. On summing up these elemental times the standard time can be calculated.
This unit covered the methodology of the time study and work measurement. The use of
stopwatches, calculators, spring balances. tachometers, etc. has been stressed
appropriately. A systematic approach established through vsrious ecluipment is given.
The concepts used in work measurement such as performance rating. allowances, PMTS.
MOST and work sampling are narrated. Under performance rating various methods, viz.
Westinghouse rating, Objective rating, Synthetic rating, Skill and effort rating,
Physiological measurements are explained. An effort is made to provide good
understanding on allowailces to convert the normal time into standard time by dealing
with various allowances. A clear picture on PMTS is structured through the techniclues
such as WFS, MTM, BMTS, etc. A brief description on MOST is also given. The
statistical method of work measurement, proposed by L. H. C. Tippet is elaborately
described under work sampling.

8.10 KEY WORDS

Work Measurement : Work measurement is the application of
techniclues designed to establish the time for a
qualified worker to carry out a specified job at a
defined performance.
Time Study : Time study is a work measurement techniclue for
recording the times and rate of working for the
elements of a specified job carried out under
specified conditions and for carrying out the job at
a defined level of the performance.
Monotony : The feeling of an operator in doing the same job
repetitively for a long period when he becomes
mechanical.
Boredom : A temporary negativity towards working out of
the fatigue occurred due to continuous working.
Cycle Time : Time taken to complete the sequential operations
in a task or job.
Basic Time : Actual time taken for completion of a job when
observed.
Normal Time : Time taken by an operator for completion of job
in normal condition, i.e. it is the product of the
basic time and rating factor. Normal Time
= Observed Time x Rating Factor.

Standard Time : Time taken to complete a task or job at standard

conditions operator, i.e. sum of normal time and
allowances. Standard Time = Normal Time
+ Allowance.
Element : An element is defined as "a distinct part of the
specified job selected for convenience of
observation, measurement and analysis".
\Vurk Systen~Design Man Controlled Elements The elements controllable manually such as
handling time.
Machine Controlled Elements : The elements, which are under the control of
machine like machining time.
Effective Time Element It is the productive element that occurs during
performing the job.
Ineffective Time Elements It is the time element occurring during an activity,
which is non-productive.
The Constant Elements These are independent of size, shape, weight. etc.
of work.
Variable Elements These are dependent of size, shape, weight, etc. of
work.
Performance Rating The society of Advancement of Management
National Committee defines the performance
rating as "the process during which the time study
engineer compares the performance of the
operator under observation with the observer's
own concept of proper (normal) performance". It
can also be considered as the efficiency of the
worker. The performance rating or Efficiency =
(Observed Performance/Normal Performance)
x 100.
Westinghouse System of Rating : The system of rating based on four factors Skill,
Effort, Conditions and Consistency.
Synthetic Rating The system of rating, introduced by Morrow is
based on standardised values taken from tables of
lt
"Predetermined Motion Time Values" or 'PMTS
Values'.
Objective Rating It was proposed by M.E. Mundel and is carried
out by comparing with pace rating first to find the
base time and appraised by a secondary
adjustment or job difficulty factor to find the
normal time.
Skill and Effort Rating This system, also known as Bedaux system, is
based on evaluation of the rate of work in terms of
Bedaux points (B's) composing of work
component and relaxation component.
Physiological Evaluation of : It is a system of rating the physical work by the
Performance Level amount of oxygen consumed.
Interference Allowance This is provided on a job where the operator is
working on several machines to compensate the
machine interference due to settings, positioning,
etc.
Relaxation Allowance The time allowance given to the employee to
recover from the fatigue and to attend his personal
needs developed by the physiological and
psychological factors.
Process Allowance The allowance of time given to the operator as is
demanded by the process itself.
 Contingency Allowance It is a percent of basic time (less than 5%) Tililt Stutly -
Work Rleasurement
recommended by the observer and is a small
allowance to meet legitimate expected items of
work or delays.
Special Allowance These are the allowances such as policy
allowances and others given by the company on
special circumstances and occasional.
Predetermined Motion Time : The time values of the work elements, established
Standards (PMTS) accurately to make use of these without any
further time study, whenever such element occurs.
Worlc Factor Systetn (WFS) : It is the system of PMTS by an assumption that
the time required to perform a task is affected by
four factors, viz. Body member, Distance moved.
Manual control required and Weight or resistance.
Method Time Measurement : "The procedure, which analyses any manual
(MTM) operation or method into the basic motions
required to perform it and assigns to each motion
a Predetermined Motion Time Standard (PMTS):
which is determined by the nature of motion
under which it is made".
Basic Motion Time Study It is the PMTS system based on the complete
(BMTS) ~novementsof body members, the distance moved
during an activity, visual attention required, the
degree of freedom needed to handle weight or
resistance and simultaneous motions.
Time-Motion Unit (TMU) is the unit of measuring
time standards in MTM system.
1 TMU = 0.0006 minutes.
MOST MOST, the Maynard Operation Sequence
Technique, study of work through the
displacement of the objects. MOST is co~nposed
of General Move Sequence, Controlled Move
Sequence and Tool Use Sequence.
Work Sampling The technique of estimating and evaluating the
standard time of an activity or a group of activities
or a work of longer cycle by making use of
statistical sampling theory in which the presence
of worker on work is taken into account to find
work delays and working period.

8.11 ANSWERS TO SAQs

f
SAQ 1
(a) Normal times 0.6. 0.8, 1.56 and 1.35 and standard times 0.63, 0.84, 1.638
and 1.4 175 min.
(e) Normal Time is 1.6 min, Allowance is 10%.
SAQ 2

(a) O T = l r n i n ; N T = l ~ n i n :S T = N T
100.- allowances
(b) 2.26
(c) 2.26
(d) 0.4165
Work System Design SAQ 3
(a) 0.43 minute
(b) 30%
SAQ 4
0.5 B
SAQ 7
(a) 4800
(b) Insufficient, some more are required; no. of observations required = 4800.
SAQ 8
14 observations (Four more are required).
SAQ 9
Normal Time = 1.44 minutes
100
Standard Time = Nonnal Time x
100 - allowances