Scribd
Upload
56 views

I NTERPRETATION

A study analyzed the relationship between customer satisfaction and hotel room cleanliness using Somers' d on 189 participants. The results found a strong, positive correlation between customer satisfaction and cleaner hotel rooms that was statistically significant. A separate chi-square test found a statistically significant association between gender and preference for competitive sports.

Uploaded by

amitnpatel1
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
56 views

I NTERPRETATION

A study analyzed the relationship between customer satisfaction and hotel room cleanliness using Somers' d on 189 participants. The results found a strong, positive correlation between customer satisfaction and cleaner hotel rooms that was statistically significant. A separate chi-square test found a statistically significant association between gender and preference for competitive sports.

Uploaded by

amitnpatel1
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 1

Somers' d was run to determine the association between

customer satisfaction and hotel room cleanliness amongst 189


participants. There was a strong, positive correlation between
customer satisfaction and hotel room cleanliness, which was
statistically significant (d = .603, p < .0005).

A chi-square test for association was conducted between


gender and preference for performing competitive sport. All
expected cell frequencies were greater than five. There was a
statistically significant association between gender and preference
for performing competitive sport, χ2(1) = 5.195, p = .023.

You might also like