How to Get Around

Cold Call Objections

Michael Halper
 How to Get Around Cold Call Objections  ¦ 2

Table of Contents

Introduction 1

Step 1: Identify Your Anticipated Objections 2

Step 2: Identify How to Respond 4

Step 3: Building Your Responses 8

Step 4: Create an Objections Map SalesScripter will provide you with a 10

library of call scripts helping you to be
Some Common Objections Explained 12
more prepared.
About Author 16

Additional Resources 17

© Copyright 2018 Michael Halper. All rights reserved.

 How to Get Around Cold Call Objections  ¦ 1

Introduction
I have some bad news. You are very likely to face some sort of objection on just about
every cold call that you make. Objections are like stop signs that the prospect will hold
up to try to take the call in a direction of their choosing. And if you have called someone
unexpectedly and appear to possibly be trying to sell something, the direction of their
choosing will likely be to bring the call to an end.

Here are some examples of common objections that you will encounter:

“I do not have time right now.”

“We are not interested.”
“I am already using something for that.”
“We do not have budget/money to spend right
now.”
“Call me back in six months.”
“What is this in regards to?”
“He does not talk to vendors.”
“Talk to my assistant.”
“Just send me some information.”

Any of those sound familiar?

The good news is that there are really only between five
to ten objections that you will consistently face again and again while cold calling. This is
good as that is actually a pretty short list making it fairly easy to identify the anticipated
objections and develop a strategy for how to get around them.

In this ebook, we will not only help guide you to figuring out the objections to prepare for,
we will also teach you some logic for how to respond. We will provide a 4 step process for
you to go through that will help you to look like a pro athlete that has prepared thoroughly
for the competition and knows exactly how to handle and beat them.

© Copyright 2018 Michael Halper. All rights reserved.

 How to Get Around Cold Call Objections  ¦ 2

Step 1: Identify Your Anticipated Objections

Step 1 in this process is to identify the objections that you anticipate facing. As you go
through this exercise, you can actually build a list of the objections. You can probably
start with the common objections that we just listed as those are standard objections
that can come up regardless of what you sell.

But in addition to the standard are custom objections and these are specific to your busi-
ness or industry. It would be ideal that your list of objections be a mix of standard and
custom objections.

If you find yourself struggling a bit to think of objections that are likely to come up, there
are a few areas to think about to trigger some ideas.

Product
Are there common concerns or questions that that come up regarding the product or
service that you sell? Here are some examples:

ÉÉ We would never use that.

ÉÉ That would be too difficult to implement.
ÉÉ Your product will not be able to integrate to our other systems.

Pricing
You are probably likely to face some pricing objections.

ÉÉ You are too expensive.

ÉÉ Your pricing model does not fit with the way we prefer to purchase.
ÉÉ Your contract is too restrictive.

© Copyright 2018 Michael Halper. All rights reserved.

 How to Get Around Cold Call Objections  ¦ 3

Company
There may be objections specific to your company.

ÉÉ You are too small of an organization (too big, too young, etc.)
ÉÉ You are not local to our area.
ÉÉ We are concerned that your company might be acquired.

Competition
You are sure to face objections regarding your competition.

ÉÉ XYZ Corp has a better solution.

ÉÉ We already have a relationship with XYZ Corp.
ÉÉ We prefer to do everything in-house (competing against the status quo)

Those are just some examples of areas where objections can pop up. They might not
be exactly the same as what you can expect but you may face some sort of objection or
scepticism that is similar and you can use these examples to get ideas as you build your
list of anticipated objections.
OBJECTION MAP

Description: This is an indirect cold call script and that refers to the fact that the script is designed to create a

SalesScripter
conversation versus going directly for the close.

Objection Response

I am busy right now. Oh, OK. I can be very brief or I can call you back at another time.

What is this in regards (Redirect to value statement)

to?
We help businesses to automate and manage the process of finding, closing and
keeping customers.?
We help businesses to increase sales, improve profitability and strengthen
customer relationships.
We help sales VP of Sales and CEOs to increase income, advance their career,
and reduce stress..

Will provide you with a list of common objections

Who are you with? I am with the SalesNexus. (Redirect to value statement)

We help businesses to automate and manage the process of finding, closing and
keeping customers.
We help businesses to increase sales, improve profitability and strengthen
customer relationships.
We help sales VP of Sales and CEOs to increase income, advance their career,
and reduce stress..

and help you to build your custom objections.

What do you do? (Redirect to value statement)

We help businesses to automate and manage the process of finding, closing and
keeping customers.
We help businesses to increase sales, improve profitability and strengthen
customer relationships.
We help sales VP of Sales and CEOs to increase income, advance their career,
and reduce stress..

I am not interested. I understand. (OPTIONAL: And I want you to know that we are not trying to sell anything at
this point.) (OPTIONAL: I am not even really sure if what we have is a good fit for you. That
is why I had a question or two, if you have a couple of minutes.) (Redirect to one of the

© Copyright 2018 Michael Halper. All rights reserved.

 How to Get Around Cold Call Objections  ¦ 4

Step 2: Identify How to Respond

Now that you have your list of anticipated objections, you can prepare a response for
each objection. This will allow you to be able to know what to do when these challenging
moments occur and that can immediately improve your results.

Focus on the Immediate Goal

Before we look at how to respond to objections, let’s take a step back and think about
what our goal should be when facing an objection. At any given point in the sales pro-
cess, you have two goals. You have the ultimate goal which is to close the sale. And you
also always have an immediate goal which is to advance the prospect to the next stage
in your sales process.

You can often improve your results by fo-

cusing more on your immediate goal than
your ultimate goal of closing the sale.
Yes, we always want to be building inter-
est, but by really focusing more on selling
the interest and agreement to meet, we
can improve our ability to get prospects
to move forward.

The reason this is important is that it can

greatly impact how you respond to objections. The reason why is that most objections
are going to be directed at your ultimate goal of closing the sale—“I am not interested”,
“We do not need that”, “We do not have budget”, etc.

These are valid reasons for the prospect not to buy and for them to shut us down if we
only want to achieve our ultimate goal. But they are not valid objections for our immedi-
ate goal of scheduling a meeting. As a result, keeping your focus on your immediate goal
can greatly improve how you respond to and get around objections.

© Copyright 2018 Michael Halper. All rights reserved.

 How to Get Around Cold Call Objections  ¦ 5

3 Objection Handling Options

We have three main options for how to handle objections while cold calling.

Option 1—Comply with the objection

To comply with an objection would be to accept it and this will likely lead to the call slow-
ing down and coming to an end. Below is an example:

Prospect: “I am not interested.”

Caller: “OK, sorry to bother you. Have a nice day.”

You will have to comply with objections at some point, but a reasonable approach can
be to try to deal with the objection in another way two to three times before complying.

Option 2—Overcome the objection

To try to overcome the objection is to
face the objection head-on and try to
defuse it or to try to change the pros-
pect’s mind. Below is an example:

Prospect: “I am not interested.”

Caller: “OK, but we also have the
auto tuning feature, and we are
the global leader, with thirty years
of experience.”

Trying to overcome an objection can be a less advantageous option for a couple of rea-
sons. First, this is trying to change someone’s mind, which can be a difficult task to take
on and a cold call simply does not provide the time and forum to be effective with this.
If you receive an objection during a sales presentation or formal meeting, you will have
more time and attention to work with and you will be able to be thorough as you build
your case to overcome the objection and change the prospect’s mind.

© Copyright 2018 Michael Halper. All rights reserved.

 How to Get Around Cold Call Objections  ¦ 6

Another reason that trying to overcome the objection can be a less advantageous path is
that when you try to do so, you shine a spotlight on the objection by spending time dis-
cussing it. This can give it more life and energy, which can make it grow stronger and more
grounded in the prospect’s mind.

Option 3—Redirect the objection

To redirect the objection is to try to move the conversation into a new direction without
addressing the objection head-on. Here is an example:

Prospect: “I am not interested.”

Caller: “I understand. Do you mind if I ask what you are doing today to collect log data?”
Prospect: “We are using an in-house developed system.”

In the this example, by asking this ques-

tion, the sales person moved the con-
versation away from the topic of the
prospect not being interested and start-
ed a new, yet still related, conversation
thread. If we continued moving forward
with the example, it is reasonable for
this conversation to continue in the re-
directed direction and begin to center
around what the prospect is using to-
day. The sales person might then have
the opportunity to keep the conversation going by asking additional questions around
what is working well and what is not working so well.

Note that if you actually reach a point where you redirect an objection and you arrive at
a point where the prospect is sharing details around what is not working well, you have
actually completely flipped a situation where the prospect went from trying to end your
call to one where the prospect is sharing valuable information around their pain.

© Copyright 2018 Michael Halper. All rights reserved.

 How to Get Around Cold Call Objections  ¦ 7

Keep the Conversation Going

When you look at those three objection handling options and you keep in mind the goal
of focusing on the immediate goal of trying to get the prospect to move to the next stage
in your sales process, it might be clear that more often than not redirecting objections is
going to be the best way to go.

Trying to overcome the objection is more aligned with trying to reach our ultimate goal—
the prospect is not interested so I must make him interested in order to close the sale.
But if our focus is more on trying to get the prospect to agree to have a meeting with us,
or whatever the next step in our sales process is, redirecting to keep the conversation
going will be a path that leads to better results.

© Copyright 2018 Michael Halper. All rights reserved.

 How to Get Around Cold Call Objections  ¦ 8

Step 3: Building Your Responses

At this point you might be thinking, “OK, I agree, redirecting sounds effective. But I don’t
know where to redirect the conversation to.” Don’t worry. Developing objection respons-
es that redirect is fairly easy as there are a few areas where you can always redirect to.

Redirect to Your Pre-Qualifying Questions

When prospecting, you should have a few pre-qualifying questions to ask the prospect.
These questions are great redirect responses. Here is an example:

Prospect: “Just send me some information.”

Caller: “I will certainly do that. So I know what to send you, do you mind if I ask when
the last time you performed an AP audit was?”

The question in the example is a pre-qualifying question that we want to ask anyways
and we can use it as a default redirect when faced with a number of different objections.

QUALIFYING QUESTIONS

SalesScripter
Technical Questions

Description: These are soft qualifying questions to determine if there is a potential fit for the prospect with what you have
to offer from a technical standpoint.

What process do you use to get a picture of your IT infrastructure, services and applications?
How do you get an understanding of all the resources, services, and infrastructure that each critical application
depends on?
How do you keep all of the information about an individual piece of infrastructure or application up-to-date?

Business Questions

Description: These are soft qualifying questions to determine if there is a potential fit for the prospect with what you have
to offer from a business standpoint.

Are you interested in improving your ability to reduce customer and end-user complaints?
How do you feel about your ability to keep up with complex and rapidly changing technologies?

Will help you to develop your pre-qualifying

How do you feel about your ability to meet the demands and pressures from the business units?

Personal Questions

Description: These are soft qualifying questions to determine if there is a potential fit for the prospect with what you have
to offer from a personal standpoint.

Are you looking to make more money?

Are you working longer hours than you would like to?
How happy are you with your position in the company?

questions.
Need vs. Want Questions

Description: These are hard qualifying questions to determine if there prospect's level of interest is more built on a true
need or if it is more of a "want". If it is a want, the prospect is not as qualified.

What happens if you do not do anything and do not make a purchase or make any changes?
What improvements will you see if move forward with this purchase?
Is there at date when this purchase needs to be made?
What happens if the purchase is not made by that date?
What is the time frame that the project needs to work along?

Availability of Funding Questions

Description: These are hard qualifying questions to determine how available funding is should the prospect decide to

Redirect to Your Common Pain Points

You should also have a list of common pain points that you help to resolve when pros-
pecting. This is another area that you can redirect to.

Prospect: “I am not interested.”

Caller: “I understand. Some businesses that we work with have experienced over-
payments and errors in their vendor’s invoices. Are you concerned about that?”

© Copyright 2018 Michael Halper. All rights reserved.

 How to Get Around Cold Call Objections  ¦ 9

OBJECTION MAP

SalesScripter
Description: This is an indirect cold call script and that refers to the fact that the script is designed to create a
conversation versus going directly for the close.

Objection Response

I am busy right now. Oh, OK. I can be very brief or I can call you back at another time.

What is this in regards (Redirect to value statement)

to?
We help businesses to automate and manage the process of finding, closing and
keeping customers.?
We help businesses to increase sales, improve profitability and strengthen
customer relationships.
We help sales VP of Sales and CEOs to increase income, advance their career,
and reduce stress..

Who are you with? I am with the SalesNexus. (Redirect to value statement)

We help businesses to automate and manage the process of finding, closing and
keeping customers.
We help businesses to increase sales, improve profitability and strengthen
customer relationships.
We help sales VP of Sales and CEOs to increase income, advance their career,
and reduce stress..
Will help you to develop your list of common
pain points.
What do you do? (Redirect to value statement)

We help businesses to automate and manage the process of finding, closing and
keeping customers.
We help businesses to increase sales, improve profitability and strengthen
customer relationships.
We help sales VP of Sales and CEOs to increase income, advance their career,
and reduce stress..

I am not interested. I understand. (OPTIONAL: And I want you to know that we are not trying to sell anything at
this point.) (OPTIONAL: I am not even really sure if what we have is a good fit for you. That
is why I had a question or two, if you have a couple of minutes.) (Redirect to one of the

Redirect to Your Value Statement

If you know what your value statement is, you can often redirect to this.

Prospect: “What is this call in regards to?”

Caller: “We help businesses to improve profitability by decreasing any unnecessary
overpayments.”

ELEVATOR PITCH
Simple Technical Value Statements

Description: A simple value statement that goes straight to the technical value that is offered.

SalesScripter
We help businesses to improve their external and internal online communications.
We help businesses to increase the level of custom functionality and automation in their operations.
We help businesses to improve their external and internal online communications.

Simple Business Value Statements

Description: A simple value statement that goes straight to the business value that is offered.

We help businesses to increase their sales and marketing effectiveness.

We help businesses to improve their business processes and efficiency.
We help businesses to increase their sales and marketing effectiveness.

Simple Personal Value Statements

Description:A simple value statement that goes straight to the Personal value that is offered.

We help Marketing VPss to meet their annual marketing objectives.

Will help you to develop your value statement.

We help Marketing VPss to meet their annual marketing objectives.

Product-based Statements

Description: Statements that describe the products or services offered.

We provide web design and development services.

We provide web design and development services.

Product Description Statements

Description: Statements that describe what the products or services that you provide do.

We provide solutions (services) that help with (to) implementing and improving websites and back-end systems.

Statements that Connect Technical Value and Business Value

Description: Statements that share the technical and business value offered and how they are connected.

We help businesses to improve their external and internal online communications and this can typically lead to

© Copyright 2018 Michael Halper. All rights reserved.

 How to Get Around Cold Call Objections  ¦ 10

Step 4: Create an Objections Map

Once you have your list of objections and responses listed out, you can create a tool
called an objections map. This is simply a document with one column listing the objec-
tions and then a column with the corresponding responses that you have prepared.

Once you have this document built, you could then use this as a map for where to go and
what to do when objections come up while cold calling. Stick it on your wall and you are
sure to improve your results.

Objection

I am busy right now.

Response
OBJECTION MAP

Description: This is an indirect cold call script and that refers to the fact that the script is designed to create a
conversation versus going directly for the close.

Oh, OK. I can be very brief or I can call you back at another time.
SalesScripter
What is this in regards (Redirect to value statement)
to?
We help businesses to automate and manage the process of finding, closing and
keeping customers.?

Will provide you with an objections map filled

We help businesses to increase sales, improve profitability and strengthen
customer relationships.
We help sales VP of Sales and CEOs to increase income, advance their career,
and reduce stress..

Who are you with? I am with the SalesNexus. (Redirect to value statement)

We help businesses to automate and manage the process of finding, closing and
keeping customers.

in with all of your pre-qualifying questions, pain

We help businesses to increase sales, improve profitability and strengthen
customer relationships.
We help sales VP of Sales and CEOs to increase income, advance their career,
and reduce stress..

What do you do? (Redirect to value statement)

We help businesses to automate and manage the process of finding, closing and
keeping customers.
We help businesses to increase sales, improve profitability and strengthen

points, and value statements.

customer relationships.
We help sales VP of Sales and CEOs to increase income, advance their career,
and reduce stress..

I am not interested. I understand. (OPTIONAL: And I want you to know that we are not trying to sell anything at
this point.) (OPTIONAL: I am not even really sure if what we have is a good fit for you. That
is why I had a question or two, if you have a couple of minutes.) (Redirect to one of the

© Copyright 2018 Michael Halper. All rights reserved.

 How to Get Around Cold Call Objections  ¦ 11

© Copyright 2018 Michael Halper. All rights reserved.

 How to Get Around Cold Call Objections  ¦ 12

Some Common Objections Explained

Here are examples of common objections, along with responses that have the potential
to keep the calls moving forward.

I do not have time.

It is safe to assume that just about everybody you call is going to be busy—not only be-
cause prospects are at work, so they are likely working, but also because many people
are doing the job of more than one person in today’s business environment. In addition,
if you are calling at a senior management level, not only do managers have very hectic
schedules and heavy workloads, but they also have more pressure than ever from share-
holders, economic conditions, compliance requirements, etc.

If you can assume that all prospects are busy, what needs to be determined is whether
the prospect you reach is crazy busy or just normal busy. Crazy busy would be where the
prospect is able to answer the phone but unavailable to talk due to being in the middle of
a meeting, working on a deadline, or having some sort of high pressure emergency go-
ing on. Normal busy would be where the prospect is just dealing with the normal level of
day-to-day busyness and possibly feels overwhelmed but that is something that is going
on most of the day. Finding out whether the prospect is crazy or normal busy is impor-
tant because you do not want to try to keep the calls going with crazy busy prospects as
it will not be productive.

One way to respond to this objection and determine the prospect’s level of busyness is
to respond to the objection that she is busy with a response of, “I understand. I can be
very brief or I can call back at another time.” The prospect’s response to this will usually
be very telling. If she is crazy busy, she will not even entertain the thought of continuing
and immediately push you to call back at another time. And this is good information and
you can conclude that you have reached the prospect at a bad time to try to execute the
cold call.

When you catch a prospect that is normal busy and you give her the option to talk now
or for you to call back at another time, more often than not, she will tell you to go ahead

© Copyright 2018 Michael Halper. All rights reserved.

 How to Get Around Cold Call Objections  ¦ 13

and proceed in place of having you call back at another time. And if you move forward
in this scenario, you know that she is busy but you are moving the conversation forward
with her permission to continue, which buys you a little time to work with.

What is this in regards to?

This is one of the most common objections that gatekeepers and prospects use to screen
calls. This question is designed to get the sales person to say something that signals that
he is a sales person trying to sell something.

If you comply and directly answer this question, you might respond with a response that
mentions that you are calling to introduce yourself, schedule a meeting, learn about their
needs, etc. As soon as that type of response is delivered, a gatekeeper will immediately
know that it is OK to shut you down and will do that with a response like, “Oh, we don’t
accept sales calls.” From there, it is tough to recover and justify why it makes sense for
you to keep going and the call will usually come to an end.

In order to avoid complying and falling into this common trap, you can redirect with a re-
sponse that goes in a new direction and does not necessarily trigger sales person alerts.
One approach that could do that is to answer with a version of your value statement.
For example, you could deliver a response like, “The reason I am calling is that we help
companies to reduce their cost of goods sold by 10 to 15 percent.”

When you use a response like this, the gatekeeper or prospect will not hear the language
from you that he is looking for and will actually be thrown off a little as he will be looking
for words that point you out as a sales person. This is not to say that he will hear your
value statement and completely open up and let you in. But his attempt to immediately
shut you down can likely be stopped buying you a little more time.

The value statement also usually includes subjects that are more difficult to object to
with responses about being not interested or not needing. For example, if your value
statement talks about improving processes or costs, it is more difficult for a prospect to
respond to you that he is not interested in improving processes or decreasing costs than
it is for him to say that he is not interested in your products.

© Copyright 2018 Michael Halper. All rights reserved.

 How to Get Around Cold Call Objections  ¦ 14

I do not have budget/money.

A common objection is for prospects to say that they do not have any budget or money
available for your products. If this comes up on a cold call, it is really not a legitimate
objection, as you are not trying to sell anything: your goal is simply to establish a first
conversation. You can let them know this by saying, “I understand, and I want you to
know that I am not trying to sell you anything, as I don’t really know if what we have is a
good fit for you.” From there you can redirect to one of your soft qualifying questions to
try to keep the cold call going.

I am not interested.
When a prospect says she is not interested, we can redirect to one of our soft qualifying
questions. This lets us shift the focus away from her perceived lack of interest and re-
direct to a question that gets her talking about something else and keeps the call going.
This could be accomplished by saying, “I understand. But if I could ask you real quickly,
do you currently have a detection system in place?”

I am already using something today.

If the prospect tries to end the call with the objection that she is already using something
for what we are calling about, you can redirect to get her to talk about what she is using.
For example, you can respond with, “Oh I see. Do you mind if I ask what you are doing
in this area?” From there, you can continue to inquire about what she is doing by asking
what is working well and then trying to ask what is not working well. In many cases, this
could help you to get around the objection and keep the call going. This direction will
also possibly create a productive conversation where you are able to collect key details
around the current state in terms of systems, processes, pain points, etc.

I am not looking to make a change right now.

If the prospect states that she is not looking to make a change right now, you can re-
spond in a similar way to how you would respond if she objected by saying she does not
have money or is not interested—by using a soft qualifying question. You can simply say,
“I understand. And I want you to know that I am not calling you to sign you up for any-
thing, as I don’t really know if what we have is a fit for you all at this point. But if I could
ask you a quick question, how long have you been using you current system?”

© Copyright 2018 Michael Halper. All rights reserved.

 How to Get Around Cold Call Objections  ¦ 15

Just send me information.

One of the most common objections that gatekeepers and prospects will use to get rid
of sales people is to ask the caller to send him some information. This is used a lot as it
allows both gatekeepers and prospect to get rid of sales people quickly and effectively
since it gives the sales person a little hint of hope that there might be interest. Another
reason this is an objection that comes up a lot is that the person delivering it can get rid
of the caller without looking rude and he can then just delete or throw away the infor-
mation is sent over. The real frustrating thing about this objection is that it causes sales
people to have false hope and waste time crafting follow-up messages.

Before we go further, it is important to note that this objection can actually occur at
two different times during a cold call, and your response may differ according to when
it comes up. If you get this early in the call, this is more of a blow-off objection, and you
can reply by trying to redirect back to one of your soft qualifying questions. For example,
you can reply with, “I can definitely send you some information. So that I know exactly
what to send you, do you mind if I ask you what you are using for security monitoring?”

This objection can also come up later in cold calls after some significant discussion,
when you are trying to close. This situation is less of a blow-off scenario and more of one
in which the prospect does not want to commit to moving forward. If you are at the end
of the cold call, you might not be able to redirect back to any soft qualifying questions or
to additional conversation threads. That being the case, one option that you have is to
tell the prospect that you can send information, but to inquire about what he would like
you to send and inquire why he would like you to send it. Does he want more information
to get more educated so that he can make a decision? If so, you can redirect to the point
that scheduling a conversation to answer questions would be much quicker and easier
for him than you sending a bunch of information for him to read through on his own.

Remember—and I can’t stress this enough—your goal is not to sell the prospect; it is to
transition him into a first conversation. As a result, you can redirect to a response that
reinforces the fact that you are not trying to sell her anything and are simply trying to
establish open lines of communication between the two organizations. From there, you
can redirect to questions that identify the prospect’s level of interest, what his questions
might be, what type of information he is looking for and why, and so on.

© Copyright 2018 Michael Halper. All rights reserved.

 How to Get Around Cold Call Objections  ¦ 16

About Author
Michael Halper, author of The Cold Calling Equation—
PROBLEM SOLVED and creator of the SalesScripter,
helps business owners and sales professionals to increase
sales results by improving the areas of sales prospecting
and lead generation.

Michael’s professional career was spent primarily in hunt-

ing roles working for technology companies where he was
responsible for securing net new clients in undeveloped
territories. Fighting in the trenches year after year and ex-
periencing both ups and downs helped him to develop a
sales methodology that generated leads and sales results.

Today, Michael shares this expertise and methodology with others as founder and CEO
of Launch Pad Solutions, LLC, a sales training and consulting firm, and also as founder
and CEO of SalesScripter, LLC, a web-based solution that helps sales professionals to de-
velop their sales messaging. He is also President of the American Association of Inside
Sales Professionals Houston Chapter.

Michael combines his real-world experience with a strong educational background in-
cluding a BBA in Marketing, an MBA in Management, a Graduate Certificate in Executive
Coaching, and he is currently working on a Masters of Science in Organizational Behav-
ior at the University of Texas at Dallas. He is also a certified professional coach currently
holding an ICF Associate Certified Coach credential.

View more information and connect with on Michael on LinkedIn here.

© Copyright 2018 Michael Halper. All rights reserved.

 How to Get Around Cold Call Objections  ¦ 17

Additional Resources

How to Build a Cold Call Script that Works Webinar

One of our webinar recordings that might align best with this ebook is our How to Build
a Cold Call Script that works. While the title of this training session implies mostly dis-
cussion around building scripts, we do discuss and demonstrate all of the tips that we
discuss here in this ebook.

You can access a recording of this webinar here.

Dealing with Objections Webinar and Ebook

What we did not discuss much in this ebook is the subject of objections. The reason why
is that dealing with objections is an entire subject all unto itself. And because of that,
we have a dedicated ebook and webinar where we present a methodology that tells you
exactly what you need to do to be more prepared and get around objections.

You can view the webinar here and download the ebook here.

Dealing with Gatekeepers Webinar

Gatekeepers can also play a role of blocking you out and preventing you from getting
far enough into an organization where you can use the methodology we discussed in
this ebook. Similar to how we handled objections, we have separated that as subject by
itself and we have delivered a webinar on how to effectively deal with gatekeepers when
phone prospecting and you can view a recording of that here.

The Cold Calling Equation—Problem Solved Book

In the B2B appointment setting methodology that we just outlined in this ebook, we
touch a lot of different concepts. We have a paperback book (or Kindle version) called
The Cold Calling Equation—Problem Solved and this book has a chapter that goes into
each of these concepts in more detail.

© Copyright 2018 Michael Halper. All rights reserved.

 How to Get Around Cold Call Objections  ¦ 18

The nice thing about purchasing the paperback version is that it makes a great reference
manual to keep on your desk when making phone prospecting calls. You can find out
more information on this book and purchase your copy here.

Sales Prospecting Basics Sales Training Program

We have organized all of our tips for improving sales and prospecting into a two-part
series of training videos. The first set of videos is called “Sales Prospecting Basics” and
this will take you through what we consider the most important and foundational topics
that you can adopt in order to transform your sales efforts.

You can access a playlist with all of the videos of this program here.

Sales Prospecting Advanced Techniques Sales Training Program

The second part to our two-part series of training material is our Sales Prospecting Ad-
vanced Techniques. This set of training modules goes into detail in areas that help you to
develop more advanced sales skills.

You can access a playlist with all of the videos of this program here.

SMART Sales System Training Program

We have a third training program called the SMART (Sales Messaging and Response
Tactics) Sales System, which includes all of the modules from our Basics and Advanced
training programs, plus additional training geared more toward the manager, business
owner, independent sales person, etc.

You can access a playlist with all of the videos of this program here.

Visit Our YouTube Channel

If you find this information helpful, you may want to visit and subscribe to our YouTube
channel as this is where all of our webinars and sales tip videos are posted. You can visit
our channel here.

© Copyright 2018 Michael Halper. All rights reserved.

 How to Get Around Cold Call Objections  ¦ 19

SalesScripter Software
If you like some of the tactics that are discussed in these ebooks and videos, you may
want to check out our software app called SalesScripter. It is an app that will help you to
build your sales pitch and it will provide you with sales scripts, email templates, voice-
mail scripts, objection response and more. You can get more information from our web-
site here.

© Copyright 2018 Michael Halper. All rights reserved.