ORACLE ORDER MANAGEMENT

INTERVIEW QUESTIONS & ANSWERS

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Oracle Order Management is the service that
Oracle offers. It takes the orders via different
channels and manages them till the end. The
data is validated for each entry and veriBed in
order to get the order reach the Bnal location.
Candidate should have good command on all
activities to be done. There is huge demand
for jobs related to Oracle Order Management
anywhere. One can check the availability of
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Bangalore, Pune and Hyderabad. Follow
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Management job interview questions and
answers page to get through your job
interview successfully.

Oracle Order Management Interview

Questions

Prev

Question 1. What Are The Steps Involved

In Implementing Order Transaction Types
In Order Management?

Answer : Create a Line Transaction

Types for Order Lines
Create Order Transaction Types
Assign Line Flows to Order
Transaction Types
Create document sequence for
Orders
Assign Order transaction types to the
document sequence

Question 2. When A Line Is At FulGlled

Step And The WorkIow Is At Applying
Pre-payment, How Can We Progress The
Line To Close?

Answer : Go to the order lines showing

FulBlled ->right click -> Select Progress
Order.

This will interface the order to Accounts

Receivable for Invoice Interface.

Question 3. What Are The Steps To DeGne

An Order Type And What Are The
Mandatory Requirements?

Answer : In the Order Management -

>Setup -> Transaction Types

Transaction type Window Opens.

Mandatory requirements:

Operating Unit / Organization must

already been deBned.
Defaulting Rules
Price Rules
Freight Carriers
Most important is already we must
have deBned OM Line Transaction
Type so that we can assign this Line
Transaction Type to OM Order
Transaction Type.
Credit Check Rules.
Invoicing Rules & Accounting Rules.
Currency

Question 4. When Scheduling, The Line

Got Error "atp Error Scheduling Failed".
How Will You Resolve?

Answer : This error may be due to Item

setup in Inventory & Order Transaction
Type Setup Order management.

Ensure the Below Setups

Inventory -> Items -> Organization

Items -> Order Management ->Check
ATP should be none.
Order Management -> Setup ->
Transaction Types ->DeBne. In
'Shipping' sub-tab uncheck 'Auto
Schedule' check box.
ProBle Option 'OM: Auto Schedule'
should be 'No'.

Question 5. What Are The Possible

Reasons For Interface Trip Stop To
Complete With Error?

Answer : Few reasons may be

Order is on Hold
Tax is not applied properly
On-Hand qty is not available in the
Inventory
Inventory Period is not open
Make sure Schedule Ship Date or
Requested Date is within the range of
order Date

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Question 6. Explain The Setup Involved In

Drop Shipment Process?

Answer : Drop Shipment is a

process where the customer
places a purchase order on a
company and the company
instructs its supplier to
directly ship the items to the
customer.
Drop Shipment Process Steps
Create a Sales Order with line
where the line source is
External
Book and Schedule the Sales
Order
Run workYow background
Process
Now the line status will be in
Awaiting Receipt
Login to the Receiving
Organization (Purchasing)
who has been setup as an
Approver
Run Requisition Import
Process
Auto create to Create
Purchase Order
Approve the PO
Receive against the purchase
Order
Run Auto Invoice
Verify Invoice in Sales Order
Oracle Order Management
uses purchase orders to
outside suppliers that are
automatically generated from
sales orders for goods
supplied directly from the
supplier. The external supplier
ships the goods directly to the
3rd Party customer and
conBrms the shipment
through the use of an
Advanced Shipment Notice
(ASN).

Question 7. What Are The Different

Statuses For A Drop Ship Order?

Answer : Entered
Booked Awaiting Receipt
Closed

Question 8. Explain Internal Sales Order?

Answer : Internal Sales Orders are used

to transfer material from one inventory
organization to other inventory or
warehouse organization with the same
company.

Flow of Internal Sales Order

Internal requisition in PO/INV -

>Requisition Approval -> Run
Create Internal Sales Order
Concurrent Program ->Run
Order Import Concurrent
Program in OM -> Pick Item in
INV thru OM -> Ship ConBrm -
>Receive Internal Order in INV
/ PO
Select Order Source as
Internal while importing
Orders.
Shipping Network (Intransit or
Direct) to be deBned between
two organizations (Source and
Destination)
Destination (requesting)
Organization should be
deBned as Internal Customer
with a Ship to address in Order
Management.
An Internal Sales Order does
not generate Accounts
Receivable Invoice

Question 9. Explain Back To Back Order Or

Procure To Order Processing?

Answer : Customer order products from

you company, you place the order with
third party supplier. The supplier ships the
product to you and you ship the product to
Customer.

Question 10. What Are The Inventory Set

Ups Required For Back To Back Order
Processing?

Answer : Order Management Tab:

Customer Orderable, Assemble to Order
(ATO)

Purchasing Tab: Purchasable

WIP Tab: Build in WIP

General Planning Tab: Buy

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Question 11. What Is The Difference

Between A Credit Memo And An Invoice?

Answer : Credit Memo – A document

that partially or fully reverses an original
invoice amount.

Invoice – A document you create in Oracle

Receivables that lists amounts owed for
the purchases of goods or services. This
document may list any tax and freight
charges.

Question 12. What Is A Standard Item?

Answer : A standard item is a Bnished

good that is not an assembled or
conBgured item, a service or a component.

Question 13. What Happens When You

Enter An Order?

Answer : After you enter an order, the

items on the order are validated in Oracle
Inventory; a price is calculated for the
items using the pricing engine; the
availability of the items are checked and
may be reserved; the items are then pick
released and shipped to the customer.

Question 14. Explain About Processing

Constraints?

Answer : Processing Constraints are a

security framework where you can deBne
rules in Oracle Order Management that
validate back-end operations such as
Create, Update, Delete and Cancel.

Examples:

You cannot change the Order Type in the

order header once the order is Booked.

You cannot delete the line in an order once

the Order Status is Closed (if the order is
ship conBrmed or invoice interfaced).

Question 15. What Are Defaulting Rules?

Answer : Defaulting Rules enable you to

speed up data entry by passing values in
the window based on some key values you
have entered.

Examples:

In the order header, Ship-To Address and

Bill-To Address values default in the
window once you enter the customer
name or number.

If you enter an item number, the Unit of

Measure and Item Description
automatically default on the order line.

Question 16. How Drop Ship Order Is

Created?

Answer : Drop shipments are created as

sales orders in Order Management,
indicated as drop shipments when their
Source Type is entered as External.

Question 17. When Will You Create A Drop

Ship Order?

Answer : Drop shipments are used due

to the following reasons:

Customer requires an item

that is not normally stocked
Customer requires a large
quantity of the item which is
not available with you
It is more economical when
the supplier ships directly to
the customer.

Question 18. What Are The Types Of Drop

Ship Order?

Answer : There are three types of drop

shipments:

Full Drop Shipment:

The seller sends the purchase order to the

supplier for the full quantity that the
customer had ordered

Normal Shipments and Full Drop

Shipment:

The seller ships some goods from

inventory to the customer, and the other
goods are always shipped from an external
source (supplier)

Normal Shipments and Partial Drop

Shipment:

If the seller has only part of the quantity

available for shipping to the customer, then
that quantity is shipped.

The user looks at the availability for the

order qty by using the ATP check and if the
whole qty is not available the balance qty
is fulBlled using the drop ship process.

A purchase order is created for the

remaining quantity which the seller was
not able to fulBll.

Question 19. What Is A Sales Agreement?

Answer : A Sales Agreement is a

supplier’s representation of an agreement
with a customer for the supplier to sell and
the customer to buy goods or services.

Question 20. What Is Asn?

Answer : ASN stands for Advanced

Shipment Notice. ASN is transmitted via
Electronic Data Interchange (EDI) from a
supplier to let the receiving organization
know that a shipment is coming. The ASN
contains details including shipment date,
time, and identiBcation number, packing
slip data, freight information, and item
detail including cumulative received
quantities, purchase order number, and
returnable container information.

Question 21. What Are ModiGers And

QualiGers?

Answer : ModiBers are discount,

surcharge or special charge that may be
applied to the base price and may alter the
value of the item. It can be applied either
☰at order level or at theLogin 
line level.
 App

A qualiBer helps you deBne who is eligible

Search for Jobs... 
for a price list or modiBer. A qualiBer can
be a customer name, a customer class, an
order type, or an order amount that can
span orders.

Question 22. Explain One Step Pick

Release Process?

Answer : The one-step process consists

of selecting the Auto Allocate box on the
Inventory tab and the Auto Pick ConBrm
box on the Inventory tab when you run Pick
Release, which means that the Pick
Recommendation is automatically created
and Pick ConBrmed without any manual
intervention.

Question 23. Explain Two Step Pick

Release Process

Answer : The two-step process consists

of selecting Auto Allocate (not Auto Pick
ORACLE 10G TUTORIAL
ConBrm), which creates a move order that
is automatically detailed. It enables you to
view the Pick Recommendation and
provides the opportunity to change
quantity, location, and subinventory. You
can report a missing quantity at the Pick
ConBrmation step in the Transact Move
Orders window. Once you have made your
changes, you can transact the move order
to Pick ConBrm the inventory.

Question 24. Explain Three Step Pick

Release Process?

Answer : The three-step process

consists of selecting neither the Auto
Allocate or Auto Pick ConBrm check
boxes. This creates a move order whose
details you can enter manually or
automatically in the Transact Move Orders
window. After the details are entered, you
can transact the move order to pick
conBrm the transaction.

Question 25. What Are Various Ways You

Can Run Pick Release?

Answer : Release Sales Orders Window

Using a Concurrent Program

SRS – Pick Selection List Generation –

SRS.

Release Rule Name need to be speciBed to

proceed with the pick release when using
the concurrent program or SRS.

Question 26. At Which Stage The Item Is

Moved From Ware House To Staging
Inventory?

Answer : During Pick ConBrm

Question 27. What Happens During Ship

ConGrm?

Answer : Ship ConBrm indicate that the

items are loaded onto the carrier from
staging location.

Question 28. At Which Stage The Oracle

Inventory Is Decremented And Sales Order
Line Status Is Updated?

Answer : During Ship ConBrm

Question 29. What Is Autoinvoice?

Answer : AutoInvoice is a concurrent

program in Oracle Receivables that
performs invoice processing at both the
order and line levels. Once an order or line
or set of lines is eligible for invoicing, the
Invoice Interface workYow activity
interfaces the data to Receivables.

Oracle Order Management inserts records

into the following interface tables:

RA_INTERFACE_LINES and
RA_INTERFACE_SALES_CREDITS.

Question 30. If The Order Or Lines Are On

Hold, What Happens During Invoice
Interface?

Answer : The Invoice Interface

workYow activity will complete with a
status of On Hold and the order details will
not be interfaced to Receivables.

Question 31. What Is Credit Check?

Answer : Credit Checking feature is the

process by which orders are validated and
released against your credit checking
business rules.

Question 32. What Are The Two Invoicing

Rules?

Answer : Advance Invoice and Arrears

Invoice

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