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Usability Test of Google Sheets and Excel

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Table of Contents
Introduction .............................................................. 3
Methodology ............................................................ 3
Test Environment and Equipment ......................... 3
Tasks ....................................................................... 3
Evaluation Criteria.................................................. 3
Rating Scale ............................................................ 4
Results ...................................................................... 9
Conclusion ................................................................ 9
Bibliography .............................................................. 9
Appendix ................................................................... 9
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Introduction
This white paper compares the often-used Microsoft Excel and the more modern online
accessible Google Sheets. This usability test will focus on a regular student’s usage of
spreadsheet programs for typical classwork, including some engineering aspects of analysis and
design therefore assuming the user has some prior knowledge of the program. These two
programs act as useful programs used by students, businesses and your everyday person.

Methodology
Test Environment and Equipment
This test was performed in a home environment on a Dell Inspiron 15 with an intel core i7
processor operating on Windows 10. The programs are usable with or without a mouse which
helps for those who have access to laptops only. This is a factor that should not be forgotten
considering most students use laptop devices to use these programs.

Tasks
These 10 tasks were completed and evaluated using both programs:
1. Graph Creation
2. Sheet Renaming
3. Function Use
4. Importing Data
5. Data Entry
6. Inserting Page Breaks
7. Table Creation
8. Sorting
9. Merge Cells
10. Number to Percent

Evaluation Criteria
The following components are used to evaluate the usability of the programs:

Effective: The task was completed without issue and/or without the Help Center.

Efficient: The task was completed smoothly without extensive effort.

Engaging: The program’s style/appearance/tools enhanced the user’s experience while

completing the task.

Error Tolerant: The task was completed without multiple failed attempt and without
confusion or errors.

Easy to Learn: The task was easy to learn or very intuitive with no needed resources.
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Rating Scale

The 6 option Likert scale will be used so that there will not be a neutral option to choose.

Results:
Graph Creation
Graphs are one of the most useful tools found in both programs and can be crucial for users to
visualize data. Both programs create graphs by using data already present in the spreadsheet. The
data must be selected first for both programs. Then the “Insert” tab found in the ribbon is used to
select the graph type. The only difference in the creation proccess is that Sheets labels the graphs
as charts and Excel as graphs. Both programs accomplished the task of creating a graph.

Figure 1 – Excel (Left) Sheets (Right)

Sheets out performed Excel in this test because it automatically labeled the axis unlike Excel. In
order to add axis labels in excel you must go to the design tab for the selected graph. Otherwise,
the two programs performed very similarly in this test.

To improve, I think Excel should automatically add axis labels since most situations require
them.

Sheet Renaming
Renaming sheets is necessary in order to keep organized spreadsheets that consist of more than
one individual sheet. Both programs make this task simple and easy allowing for users with little
to no experience to rename sheets without error. For each, sheets are renamed by either right
clicking on the current name or double clicking it, then typing the new name.

Figure 2 – Excel (Left) Sheets (Right)

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Excel and Sheets acted the exact same when performing this task which is why they received the
same score. They achieved perfect scores mostly for being simple tasks, but also because they
did not over complicate the proccess.

I wouldn’t recommend any changes.

Function Use
When using these spreadsheets to calculate long and or complicated equations, it is essential to
know how to use premade functions. There are thousands of premade functions found in both
programs that can help the user easily calculate equations. Both programs seemed to have the
same sets of functions separated by base subject, such as financial or engineering. On Excel,
once you select a cell, you can then click on the “fx” button located next to the “function bar” and
proceed to select the required function. Along with the function name will be a short description
of how to use the function properly. On Sheets, you have to go through the “Insert” tab once a
sell is slected, then choose “Function” and select the proper function. A more in-depth
description is given on Sheets once the function is selected.

Figure 3 – Excel (Left) Sheets (Right)

For this task, each program performed differently in different areas. Excel did a better job of
being efficient by having a premade button to directly take the user to the list of functions. Sheets
required a few extra steps to get to that same list. Although, Sheets had a better description
which allowed for the user to easily learn the function.

I would recommend that Sheets allows the user to pull up the function list by clicking the “fx” button like
Excel does.

Importing Data
When working with other programs that give data in large quantities, it is nice to have the ability
to import that data directly into a spreadsheet. Excel makes it easy by providing a section under
the “Data” tab which has several different options for importing data. Sheets is a little less
intuitive as you have to type into the function bar, “=import” and then it will provide 5 different
importing options with descriptions. For those that are new to google sheets, they would have to
look up the import function, otherwise they wouldn’t be able to import data.
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Figure 4 – Excel (Left) Sheets (Right)

Excel takes the lead in this task due to the user not requiring prior knowledge of the import
commands in order to use them. Having designated sections for importing allows for easier
learning when both programs excel in each of the other categories.

I would add a data import section under data in Google Sheets to allow users to import data
without knowing the exact commands.

Manual Data Entry

This task is very simple, just like renaming sheets. All that is required to enter data into cells
manually for each program is to: select the cell, then enter the number, word, or symbol
manually.

Figure 5 – Excel (Left) Sheets (Right)

Both programs allow for easy manual data entry and received perfect scores.

There is nothing I would change for either program.

Inserting Page Breaks

When trying to print spreadsheets in separate pages so all data can be seen clearly, it is important
to know how to add page breaks. Both Excel and Sheets have the ability to add page breaks. For
Excel, there is a selection to add a break under the tab “Page Layout”. In Sheets the page break
function is a little harder to find. You first have to go to “File”, then “Print”, after this there will
be a selection for adding page breaks.
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Figure 6 – Excel (Left) Sheets (Right)

I think that Excel has the upperhand in this task because it has a section under “Page Layout” for adding
page breaks whereas Sheets does not have this, it only has an option to add breaks when printing. This
is an issue because page breaks can be beneficial for working on spreadsheets without losing your place,
but Sheets doesn’t have an option for page breaks until printing.

I would provide a page break function under “Layout” for Google Sheets.

Table Creation
Something quite common found in spreadsheets are tables. Considering that spreadsheets are
already in the basic form of tables, it is quite easy to make them a formal table with labels and
borders. In Excel, tables are createdvery easily with simplicity. First the data must be entered
into columns and rows, then select the data and click “Format as Table” under the “Home” tab.
On Sheets it is not nearly as easy or efficient. Each row and column has to have its own border
and fill manually adjusted from the general toolbar ribbon to make the appearance of a table.

Figure 7 – Excel (Left) Sheets (Right)

For this task Excel takes the lead by allowing for actual tables to be created and adjusted whereas
Sheets just allows for the perception of a table through borders and fill.

I would give Sheets the option of making an actual table with clear sections.

Sorting
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Sorting data, whether it be alphabetically, or numerically can be very useful especially when
looking for certain things in large groups of data. Both Excel and Sheets make it very easy to sort
by row or column. In both programs you can either select the data and right click to choose the
sort, or by going to the “Data” tab and choosing the sort.

Figure 8 – Excel (Left) Sheets (Right)

Both programs executed this task with ease and without the user to have any experience.

I would not recommend any changes for either program.

Merge Cells
Sometimes when entering data or making tables, it is helpful to merge cells together to make a
single cell that may fit better. Both programs Complete this task with ease, although neither
program labels this function clearly. Both Excel and Sheets have the merge function in the
general toolbar.

Figure 9 – Excel (Left) Sheets (Right)

I would not change anything for either program.

Number to Percent
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Changing numbers to percent can be very useful especially when trying to present data. Excel
and Sheets both have a very clear “%” function in the general toolbar that allow the user to easily
convert any number to a percent. The function automatically divides the number by 100 and adds
a % symbol.

Figure 10 – Excel (Left) Sheets (Right)

I would not change anything for either program.

Conclusion:
Microsoft Excel and Google Sheets are both spreadsheet programs that are used quite often due
to the variety of data analysis tools they provide. They both have their own problems and are not
perfect, but are, for the most part, efficient and tolerant of user errors. There were a few tasks
that could be difficult for users who have never used these spreadsheets before, but with little
practice could be accomplished with ease.
One thing that would help Excel improve in “efficiency”, would be to adjust the way errors are
pointed out. For example, when inputting complex equations that may have an error, Excel could
improve by pointing out exactly where the error takes place. The current system only tells the
user the type of error that was made but not the exact position. For Google Sheets, I think it
could do a better job of labeling its functions better so that the user can learn the product easier.
When considering performance, I think Microsoft Excel out-performed Google Sheets in most
situations, as indicated by the average score. One thing to remember is that Excel is not free for
users, but Sheets is. Depending on the Microsoft Office package, Excel can cost upwards of a
$50 one-time fee. For those who want to save money, Google Sheets would be the clear choice
since both Spreadsheets compare very closely to one another. Most universities offer Office 365
packages to their students for free which would include Excel. This would be the best choice for
students since Excel is also used more often in industry.

Bibliography:
Google. (n.d.). Retrieved from https://www.google.com/sheets/about/
Microsoft Excel. (n.d.). Retrieved from https://products.office.com/en-us/excel
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Appendix:
Tasks Microsoft Excel Google Sheets
TASK 1 Graph Creation Graph Creation
Efficient The task was completed without issue and/or without the The task was completed without issue and/or without the
Help Center Help Center
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Effective The task was completed smoothly without extensive effort. The task was completed smoothly without extensive effort.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Engaging The program’s style/appearance/tools enhanced the The program’s style/appearance/tools enhanced the
user’s experience while completing the task. user’s experience while completing the task.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Error The task was completed without multiple failed attempt The task was completed without multiple failed attempt
Tolerant and without confusion or errors. and without confusion or errors.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Easy to The task was easy to learn or very intuitive with no needed The task was easy to learn or very intuitive with no needed
Learn resources. resources.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Additional Excel should automatically add Axis labels to all graphs. Sheets did a very good job of keeping this task simple.
Notes
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Tasks Microsoft Excel Google Sheets

TASK 1 Sheet Renaming Sheet Renaming
Efficient The task was completed without issue and/or without the The task was completed without issue and/or without the
Help Center Help Center
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Effective The task was completed smoothly without extensive effort. The task was completed smoothly without extensive effort.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Engaging The program’s style/appearance/tools enhanced the The program’s style/appearance/tools enhanced the
user’s experience while completing the task. user’s experience while completing the task.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Error The task was completed without multiple failed attempt The task was completed without multiple failed attempt
Tolerant and without confusion or errors. and without confusion or errors.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Easy to The task was easy to learn or very intuitive with no needed The task was easy to learn or very intuitive with no needed
Learn resources. resources.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Additional This was a very simple task easily executed. This was a very simple task easily executed.
Notes
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Tasks Microsoft Excel Google Sheets

TASK 1 Function Use Function Use
Efficient The task was completed without issue and/or without the The task was completed without issue and/or without the
Help Center Help Center
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Effective The task was completed smoothly without extensive effort. The task was completed smoothly without extensive effort.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Engaging The program’s style/appearance/tools enhanced the The program’s style/appearance/tools enhanced the
user’s experience while completing the task. user’s experience while completing the task.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Error The task was completed without multiple failed attempt The task was completed without multiple failed attempt
Tolerant and without confusion or errors. and without confusion or errors.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Easy to The task was easy to learn or very intuitive with no needed The task was easy to learn or very intuitive with no needed
Learn resources. resources.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Additional Excel did a better job of being efficient by having a premade button to
Notes directly take the user to the list of functions. Sheets required a few extra steps to get to that same list. Although,
Sheets had a better description which allowed for the user to easily
learn the function.
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Tasks Microsoft Excel Google Sheets

TASK 1 Importing Data Importing Data
Efficient The task was completed without issue and/or without the The task was completed without issue and/or without the
Help Center Help Center
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Effective The task was completed smoothly without extensive effort. The task was completed smoothly without extensive effort.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Engaging The program’s style/appearance/tools enhanced the The program’s style/appearance/tools enhanced the
user’s experience while completing the task. user’s experience while completing the task.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Error The task was completed without multiple failed attempt The task was completed without multiple failed attempt
Tolerant and without confusion or errors. and without confusion or errors.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Easy to The task was easy to learn or very intuitive with no needed The task was easy to learn or very intuitive with no needed
Learn resources. resources.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
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Additional
Notes Excel takes the lead in this task due to the user not requiring prior I would add a data import section under data in Google Sheets to allow
knowledge of the import commands in order to use them. users to import data without knowing the exact commands.

Tasks Microsoft Excel Google Sheets

TASK 1 Data Entry Data Entry
Efficient The task was completed without issue and/or without the The task was completed without issue and/or without the
Help Center Help Center
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Effective The task was completed smoothly without extensive effort. The task was completed smoothly without extensive effort.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Engaging The program’s style/appearance/tools enhanced the The program’s style/appearance/tools enhanced the
user’s experience while completing the task. user’s experience while completing the task.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Error The task was completed without multiple failed attempt The task was completed without multiple failed attempt
Tolerant and without confusion or errors. and without confusion or errors.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Easy to The task was easy to learn or very intuitive with no needed The task was easy to learn or very intuitive with no needed
Learn resources. resources.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
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Additional
Notes Both programs allow for easy manual data entry and received perfect Both programs allow for easy manual data entry and received perfect scores.
scores.

Tasks Microsoft Excel Google Sheets

TASK 1 Inserting Page Breaks Inserting Page Breaks
Efficient The task was completed without issue and/or without the The task was completed without issue and/or without the
Help Center Help Center
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Effective The task was completed smoothly without extensive effort. The task was completed smoothly without extensive effort.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Engaging The program’s style/appearance/tools enhanced the The program’s style/appearance/tools enhanced the
user’s experience while completing the task. user’s experience while completing the task.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Error The task was completed without multiple failed attempt The task was completed without multiple failed attempt
Tolerant and without confusion or errors. and without confusion or errors.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Easy to The task was easy to learn or very intuitive with no needed The task was easy to learn or very intuitive with no needed
Learn resources. resources.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Additional Allows for actual tables to be created and adjusted as a whole. Can only adjust each row or column’s fill and border individually.
Notes

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Additional Excel has a section under “Page Layout” for adding page breaks. Sheets only has an option to add breaks when printing.
Notes

Tasks Microsoft Excel Google Sheets

TASK 1 Table Creation Table Creation
Efficient The task was completed without issue and/or without the The task was completed without issue and/or without the
Help Center Help Center
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Effective The task was completed smoothly without extensive effort. The task was completed smoothly without extensive effort.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Engaging The program’s style/appearance/tools enhanced the The program’s style/appearance/tools enhanced the
user’s experience while completing the task. user’s experience while completing the task.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Error The task was completed without multiple failed attempt The task was completed without multiple failed attempt
Tolerant and without confusion or errors. and without confusion or errors.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Easy to The task was easy to learn or very intuitive with no needed The task was easy to learn or very intuitive with no needed
Learn resources. resources.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
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Tasks Microsoft Excel Google Sheets

TASK 1 Sorting Sorting
Efficient The task was completed without issue and/or without the The task was completed without issue and/or without the
Help Center Help Center
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Effective The task was completed smoothly without extensive effort. The task was completed smoothly without extensive effort.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Engaging The program’s style/appearance/tools enhanced the The program’s style/appearance/tools enhanced the
user’s experience while completing the task. user’s experience while completing the task.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Error The task was completed without multiple failed attempt The task was completed without multiple failed attempt
Tolerant and without confusion or errors. and without confusion or errors.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Easy to The task was easy to learn or very intuitive with no needed The task was easy to learn or very intuitive with no needed
Learn resources. resources.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
 18
Additional
Notes Both programs executed this task with ease and without the user to Both programs executed this task with ease and without the user to
have any experience. have any experience.

Tasks Microsoft Excel Google Sheets

TASK 1 Merge Cells Merge Cells
Efficient The task was completed without issue and/or without the The task was completed without issue and/or without the
Help Center Help Center
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Effective The task was completed smoothly without extensive effort. The task was completed smoothly without extensive effort.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Engaging The program’s style/appearance/tools enhanced the The program’s style/appearance/tools enhanced the
user’s experience while completing the task. user’s experience while completing the task.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Error The task was completed without multiple failed attempt The task was completed without multiple failed attempt
Tolerant and without confusion or errors. and without confusion or errors.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Easy to The task was easy to learn or very intuitive with no needed The task was easy to learn or very intuitive with no needed
Learn resources. resources.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Additional This task is very simple yet can mean the difference when trying Some equations you may use might require the use of percents.
Notes to show certain calculations.

19
Additional This is a task that is very easily completed on Excel This task takes no prior knowledge and is easily completed on
Notes Sheets.

Tasks Microsoft Excel Google Sheets

TASK 1 Number to Percent Number to Percent
Efficient The task was completed without issue and/or without the The task was completed without issue and/or without the
Help Center Help Center
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Effective The task was completed smoothly without extensive effort. The task was completed smoothly without extensive effort.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Engaging The program’s style/appearance/tools enhanced the The program’s style/appearance/tools enhanced the
user’s experience while completing the task. user’s experience while completing the task.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Error The task was completed without multiple failed attempt The task was completed without multiple failed attempt
Tolerant and without confusion or errors. and without confusion or errors.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6
Easy to The task was easy to learn or very intuitive with no needed The task was easy to learn or very intuitive with no needed
Learn resources. resources.
Strongly Disagree Slightly Slightly Agree Strongly Strongly Disagree Slightly Slightly Agree Strongly
Disagree Disagree Agree Agree Disagree Disagree Agree Agree
1 2 3 4 5 6 1 2 3 4 5 6