UGC NET SYLLABUS 2019

Unit – I
Management – Concept, Process, Theories and Approaches, Management Roles and
Skills
Functions – Planning, Organizing, Staffing, Coordinating and Controlling.
Communication – Types, Process and Barriers.
Decision Making – Concept, Process, Techniques and Tools
Organisation Structure and Design – Types, Authority, Responsibility, Centralisation,
Decentralisation and Span of Control
Managerial Economics – Concept & Importance
Demand analysis – Utility Analysis, Indifference Curve, Elasticity & Forecasting
Market Structures – Market Classification & Price Determination
National Income – Concept, Types and Measurement
Inflation – Concept, Types and Measurement
Business Ethics & CSR
Ethical Issues & Dilemma
Corporate Governance
Value Based Organisation
Unit – II
Organisational Behaviour – Significance & Theories
Individual Behaviour – Personality, Perception, Values, Attitude, Learning and Motivation
Group Behaviour – Team Building, Leadership, Group Dynamics
Interpersonal Behaviour & Transactional Analysis
Organizational Culture & Climate
Work Force Diversity & Cross Culture Organisational Behaviour
Emotions and Stress Management
Organisational Justice and Whistle Blowing
Human Resource Management – Concept, Perspectives, Influences and Recent Trends
Human Resource Planning, Recruitment and Selection, Induction, Training and
Development
Job Analysis, Job Evaluation and Compensation Management

Unit – III
Strategic Role of Human Resource Management
Competency Mapping & Balanced Scoreboard
Career Planning and Development
Performance Management and Appraisal
Organization Development, Change & OD Interventions
Talent Management & Skill Development
Employee Engagement & Work Life Balance
Industrial Relations: Disputes & Grievance Management, Labour Welfare and Social
Security
Trade Union & Collective Bargaining
International Human Resource Management – HR Challenge of International Business
Green HRM
Unit– IV
Accounting Principles and Standards, Preparation of Financial Statements
Financial Statement Analysis – Ratio Analysis, Funds Flow and Cash Flow Analysis,
DuPont Analysis
Preparation of Cost Sheet, Marginal Costing, Cost Volume Profit Analysis
Standard Costing & Variance Analysis
Financial Management, Concept & Functions
Capital Structure – Theories, Cost of Capital, Sources and Finance
Budgeting and Budgetary Control, Types and Process, Zero base Budgeting
Leverages – Operating, Financial and Combined Leverages, EBIT–EPS Analysis,
Financial Breakeven Point & Indifference Level.

Unit –V
Value & Returns – Time Preference for Money, Valuation of Bonds and Shares, Risk
and Returns;
Capital Budgeting – Nature of Investment, Evaluation, Comparison of Methods; Risk and
Uncertainly Analysis
Dividend – Theories and Determination
Mergers and Acquisition – Corporate Restructuring, Value Creation, Merger
Negotiations, Leveraged Buyouts, Takeover
Portfolio Management – CAPM, APT
Derivatives – Options, Option Payoffs, Option Pricing, Forward Contracts & Future
Contracts
Working Capital Management – Determinants, Cash, Inventory, Receivables and
Payables Management, Factoring
International Financial Management, Foreign exchange market
Unit – VI
Strategic Management – Concept, Process, Decision & Types
Strategic Analysis – External Analysis, PEST, Porter’s Approach to industry analysis,
Internal Analysis – Resource Based Approach, Value Chain Analysis
Strategy Formulation – SWOT Analysis, Corporate Strategy – Growth, Stability,
Retrenchment, Integration and Diversification, Business Portfolio Analysis – BCG, GE
Business Model, Ansoff’s Product Market Growth Matrix
Strategy Implementation – Challenges of Change, Developing Programs Mckinsey 7s
Framework
Marketing – Concept, Orientation, Trends and Tasks, Customer Value and Satisfaction
Market Segmentation, Positioning and Targeting
Product and Pricing Decision – Product Mix, Product Life Cycle, New Product
development, Pricing – Types and Strategies
Place and promotion decision – Marketing channels and value networks, VMS, IMC,
Advertising and Sales promotion
Unit –VII
Consumer and Industrial Buying Behaviour: Theories and Models of Consumer
Behaviour
Brand Management – Role of Brands, Brand Equity, Equity Models, Developing a
Branding Strategy; Brand Name Decisions, Brand Extensions and Loyalty
Logistics and Supply Chain Management, Drivers, Value creation, Supply Chain Design,
Designing and Managing Sales Force, Personal Selling
Service Marketing – Managing Service Quality and Brands, Marketing Strategies of
Service Firms
Customer Relationship Marketing – Relationship Building, Strategies, Values and
Process
Retail Marketing – Recent Trends in India, Types of Retail Outlets.
Emerging Trends in Marketing – Concept of e-Marketing, Direct Marketing, Digital
Marketing and Green Marketing
International Marketing – Entry Mode Decisions, Planning Marketing Mix for International
Markets
Unit –VIII
Statistics for Management: Concept, Measures Of Central Tendency and Dispersion,
Probability Distribution – Binominal, Poison, Normal and Exponential
Data Collection & Questionnaire Design
Sampling – Concept, Process and Techniques
Hypothesis Testing – Procedure; T, Z, F, Chi-square tests
Correlation and Regression Analysis
Operations Management – Role and Scope
Facility Location and Layout – Site Selection and Analysis, Layout – Design and Process
Enterprise Resource Planning – ERP Modules, ERP implementation
Scheduling; Loading, Sequencing and Monitoring
Quality Management and Statistical Quality Control, Quality Circles, Total Quality
Management – KAIZEN, Benchmarking, Six Sigma; ISO 9000 Series Standards
Operation Research – Transportation, Queuing Decision Theory, PERT / CPM
Unit –IX
International Business – Managing Business in Globalization Era; Theories of
International Trade; Balance of payment, Foreign Direct Investment – Benefits and
Costs
Multilateral regulation of Trade and Investment under WTO
International Trade Procedures and Documentation; EXIM Policies
Role of International Financial Institutions – IMF and World Bank
Information Technology – Use of Computers in Management Applications; MIS, DSS
Artificial Intelligence and Big Data
Data Warehousing, Data Mining and Knowledge Management – Concepts
Managing Technological Change

Unit – X
Entrepreneurship Development – Concept, Types, Theories and Process, Developing
Entrepreneurial Competencies
Entrepreneurship – Concept and Process
Women Entrepreneurship and Rural Entrepreneurship
Innovations in Business – Types of Innovations, Creating and Identifying Opportunities,
Screening of Business Ideas
Business Plan and Feasibility Analysis – Concept and Process of Technical, Market and
Financial Analysis
Micro and Small Scale Industries in India; Role of Government in Promoting SSI
Sickness in Small Industries – Reasons and Rehabilitation
Institutional Finance to Small Industries – Financial Institutions, Commercial Banks,
Cooperative Banks, Micro Finance.