Ricoh @Remote

Remote Management System

Collect Real-time Data, Remotely

smart

monitor

secure
Ricoh @Remote

When You Have All the Facts, You

Can Make Intelligent Decisions
Wouldn’t you like to know how all your
networked printers and MFPs were being
utilized? With the RICOH ® @Remote networked
appliance, you can do that and more. Track
device usage with pinpoint accuracy, see what
systems you’re using too much or too little,
and identify opportunities to reduce supply
costs — all of which enable optimized fleet
management and reduced running costs.
Put the Information to Use
@Remote collects usage data from all your networked printers
and MFPs (across LAN or WAN) and then automatically transmits
this information using secure communication capabilities —
directly to our data center. The data is then processed to
generate fleet utilization reports and can be used to generate
Meter Billing. To ensure you get the most out of those reports, a
sales professional can review them and assist you in creating
an ongoing strategy to maximize utilization and reduce your
overall costs.

Fleet utilization reporting displays data

tables and graphs the data for you.

Remote Communication Gate

SmartSecureMonitorNetworked

Process Raw Data for Increased Profit

Efficiently oversee and manage your fleet more effectively
using the valuable information provided by your networked
printers and MFPs. @Remote creates highly-detailed usage
reports so you can gain more insight and accurate knowledge
of usage.
• Review detailed information for black-and-white and full-color usage on
your network printers and MFPs, to make better choices when it comes to
overall management
• Examine print, copy and/or fax volumes by device to determine which
devices are under- or over-utilized, permitting reallocation of resources for
optimal device placement

Monitor aspects of fleet usage with

Eliminate the Hassle of Manual @Remote’s ability to extract highly detailed
device information that is easy to interpret.
Meter Reading
@Remote technology eliminates the need for manual
meter reading by automatically providing accurate
information from your fleet without user intervention.
• Automatically report transmit invoices and meter counts at a
scheduled time
• Eliminate errors and reduce time associated with manual reading

Security in an “At-Risk” Environment

Ricoh engineered @Remote with the understanding
of real concerns regarding network and information
protection.
• High-level data integrity using a secure communication path — similar to
the type of security used for online banking
• Three outbound secure communication choices — HTTPS, PSTN or
e-mail—designed to meet virtually any security requirement
• Complete automation, including set-up and installation with no on-site
support required by IT professionals Review device population, volumes,
• Information Technology Security Certification — Common Criteria / usage trending by vendor, network segment
ISO15408 is pending location or each individual device level.

Just the Beginning

We’re committed to helping you achieve the goals
set for reducing overall total cost of ownership,
optimizing fleet management and ultimately increasing
employee productivity.
In the near future, @Remote technology will support additional service-related
functionality, including a predictive toner monitoring, automated service-call
notification, remote firmware upgrades and device adjustment. With Ricoh, you gain
an experienced business partner with the expertise to assist you in the design
and implementation of a device management strategy that serves your needs
today, tomorrow and beyond.
Ricoh @Remote
Specifications

Equipment Type Remote Communication Protocols TCP/IP, SNMP, HTTPS, SOAP, Package Includes: RC Gate, Stand, AC Adapter and
Gate Type BN1 SMTP, DHCP Power Cable, Setup Guide, NIC
(Network Type) Maximum Number Cable, (1) 8.2' RS 485 Serial
of Devices to be cable, (1) 15' telephone cord in
Monitored per BM-1 version only
Configuration Desktop “PC”-Type Appliance
Communication Gate • 500 Networked Devices, including Weight 1.3 pounds or less
Connection Required 5 direct-connect devices as * 1.5 pounds or less
to Network or MFP / LP Ethernet or Direct Connection described below
via Serial Cable Option Wireless LAN Card
• Up to 5 Ricoh non-networked (Enables wireless
Interfaces Two Ethernet interfaces: devices may be connected via LAN communication)
(1) 10/100Base-T for Technician and RS 485 Serial Cables to a
(1) 10/100Base-T for General use EDP Code 429507
max.of 50 meters
(1) RS-485 - half duplex serial port Wireless LAN Card
Meters Acquired Kit Includes: (2) PCMCIA Type II Interfaces
* PSTN: (1) Line-in x (1) Line-out and Reported Ricoh Devices- Print, Copy, (1) IEEE 802.11b Wireless
with Fax-Tel Switch Fax and Scan1 LAN Card
Legacy and Non-Ricoh
Modem ITU-T V.34 (33.6kbps) Devices - Print Meter1 Security Certification ISO15408 Common
Platform / Software Linux / Monta Vista Linux MVL Criteria Information
Battery Linux / Monta Vista Linux MVL Technology Security
PE2.1/MIPS & Application PE2.1/MIPS & Application
Certification pending2
Web Server Apache: HTTP/1.3.27 Conformity Self- Diagnostics Yes - power on self-test
SSL Open SSL 0.9.6m Environment 50~89.6 degrees F, 15~80%
Processor Type / Speed MIPS RISC CPU / 200MHz Relative Humidity
Memory Flash ROM 4MB / RAM 32MB / Power Source /
SD Card 32MB Consumption 120V, 50/60Hz / 20W or less
Displays (3) LEDs one each for Power, DC Resistance 350W
System Error and Dimensions W 7.99" / D 5.7" / H 1.2"
Communication Error
EDP Codes 429500
* 429503

* Remote Communication Gate

Type BM1 (Network plus Modem)

1 Information varies based on device compatibility.

2 ISO15408 Common Criteria Information Technology Security Certification pending

Patent Pending
Specifications and external appearance are subject to change without notice.

SAMPLE REPORTS

Non-Ricoh
Devices
m
RK
WO
NET

FIREWALL

HTTPS
E-mail
Ricoh PSTN
Devices
INTERNET

Remote
Communication
Gate

Ricoh Corporation Five Dedrick Place, West Caldwell, NJ 07006

Ricoh® is a registered trademark of Ricoh Corporation. Windows® and Windows® 95/98/Me/NT4.0/2000/XP are registered trademarks of Microsoft Corporation. Macintosh®, Mac® OS and AppleTalk® are
registered trademarks of Apple Computer, Inc. Adobe® and PostScript® are registered trademarks of Adobe Systems, Inc. PCL® is a registered trademark of Hewlett-Packard Company. RPCS™ is a trademark of
Ricoh Company, Ltd. All other trademarks are the property of their respective owners. Printed in U.S.A. on recycled paper. Print speed may be affected by network, application or PC performance.
Specifications and external appearances are subject to change without notice. Products are shown with optional features. CA-0511