SAP Hana Customer Master Create
SAP Hana Customer Master Create
SAP S/4HANA
March 2016
1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
2 Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.1 System Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
2.2 Roles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.3 Required Organizational Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.4 Mandatory and Optional Master Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.5 Main Parameters for Data Creation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Business Partner Grouping and Number Ranges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Business Partner ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Business Partner Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Account Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3 Overview Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
4 Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4.1 Creating Customer Master Data - General Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4.2 Creating Customer Master Data - Company Code Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.3 Creating Customer Master Data - Sales Area Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
In this document you find a description of how to create a customer master data record for your SAP S/4HANA system. The description includes those data segments that
are relevant for the SAP S/4HANA appliance, such as Central Data, Sales Area Data, and Company Code Data. Fields that are not relevant for the scope of the SAP S/4HANA
content, as delivered by SAP Best Practices, are not described in this document.
A customer master record that is created as described here can be used for processing sales orders or for standard accounts receivable processing.
System Details
System Accessible via Fiori launchpad. Your system administrator provides you with the URL to access
the various apps assigned to your role.
2.2 Roles
Use the following standard test users or assign roles to testers, respectively:
Master Data Specialist – Business Partner Data SAP_BR_BUPA_MASTER_SPECIALIST Suggested sample user: your user
For more information about business roles, refer to Assigning business roles to a user in the Administration Guide for the Implementation of SAP S/4HANA On-Premise
Edition .
Some segments of customer master data are dependent on the organizational units of the company, General (Central) Data does not depend on an organizational unit or the
company code. The following table gives an overview of these different data segments and their relevant organizational units:
General / Central Data Independent from organizational ID, Name, Address, Bank Account, Central data exists only once for a n/a
units Tax Number, Industry Classification customer master data record.
Company Code Data Company Code Reconciliation Account, Payment Company code data can exist for ev Company Code: ____________
terms, Accounting Clerk responsible, ery company code ID of your enter
Account Number at Customer prise structure for which the cus
tomer master record is used.
Sales Area Data Sales Organization, Distribution Standard Ordering Currency, Default Sales Data can exist for every sales Sales Organization: __________
Channel, and Division Delivering Plant, Payment terms, Tax area for which the customer master
Distribution Channel: __________
Classification record is used.
(The Sales Area is a combination of
Division: __________
these three org. units)
Some segments of customer master data are dependent on the organizational units of the company, General (Central) Data does not depend on an organizational unit or the
company code. The following table gives an overview of these different data segments and their relevant organizational units:
General / Central Data Independent from organizational ID, Name, Address, Bank Account, Central data exists only once for a n/a
units Tax Number, Industry Classification customer master data record.
Company Code Data Company Code Reconciliation Account, Payment Company code data can exist for ev Company Code: ____________
terms, Accounting Clerk responsible, ery company code ID of your enter
Account Number at Customer prise structure for which the cus
tomer master record is used.
Sales Area Data Sales Organization, Distribution Standard Ordering Currency, Default Sales Data can exist for every sales Sales Organization: __________
Channel, and Division Delivering Plant, Payment terms, Tax area for which the customer master
Distribution Channel: __________
Classification record is used.
(The Sales Area is a combination of
Division: __________
these three org. units)
In this section, we describe some basic parameters that influence the behavior of a master record and are always required to create a customer master data record:
Business Partner Groupings determine the number ranges for the Business Partner IDs. You cannot change the assignment or IDs afterwards. If a Business Partner Grouping
is assigned to an internal number range, you cannot enter the Business Partner ID manually. In this case, leave the field blank as the system automatically chooses a number
from the assigned numeric number range.
The following business partner groupings and corresponding number ranges are defined for business partners (customers, suppliers, contacts, employees, and so on):
BP01 External numeric number range (low): Use this grouping, for example, to migrate numeric master data
records
1 – 999999
BP02 Internal numeric number range for standard use: If no Business Partner Group is entered, this number range is
used per default.
1000000 – 9999999
BP03 External numeric number range (high): Reserved for SAP sample master data objects.
10000000 – 999999999
BPAB External alpha-numeric number range: This range must start with a character.
A – ZZZZZZZZZZ
BPEE Internal numeric number range: Reserved for business partners used as Employees.
9980000000 – 9999999999
Business Partner ID
The following options for assigning the Business partner identifier (ID) are available:
● Enter an ID along with a Business Partner Grouping for external numbering. For example
BPAB Any alpha-numeric combination up to 10 characters, provided you start with a character, for ex
ample, Z-TEST01
If you have not specified the Business Partner Grouping and leave the business partner ID blank, the system takes the next free number from the Business Partner Grouping
BP02. This grouping is defined as the standard grouping for internal numeric business partner IDs.
The business partner function determines the rights and responsibilities of each partner in a business transaction.
Examples for partner functions in Sales and Distribution are: Sold-to party, Ship-to party, and so on.
Create Customer Master (BND) PUBLIC
Prerequisites © 2016 SAP SE or an SAP affiliate company. All rights reserved. 7
2.5.4 Account Group
Account Groups are leading control parameters for creating the ERP data segments of a customer master record. Currently, the only supported account group for customer
master data is CUST.
This scope item consists of several process steps that are listed in the following table:
Creating Customer Master Data- General Data Master Data Specialist - Business Partner Data Maintain Business Partners Customer Master – General Data is created
Creating Customer Master Data- Company Master Data Specialist - Business Partner Data Maintain Business Partners Customer Master – Company Code Data is
Code Data created
Creating Customer Master Data- Sales Area Master Data Specialist - Business Partner Data Maintain Business Partners Customer Master – Sales Area Data is created
Data (Sales & Distribution)
This section describes procedures for each process step that belongs to this scope item. You can use these procedures also for testing the master data creation.
Test Administration
Business Role(s)
1. Log on Log on to the SAP Fiori Launchpad The Start page appears.
using your user credentials.
2. Open Maintain Business Partner Choose the Maintain Business A new window opens, displaying the
Master Data Partner tile. Maintain Business Partner screen.
3. Create a BP Organization Choose the Organization button. The Create Organization screen ap
pears.
Note
For more information about Gen
eral Data details, see the Prereq
uisites section.
7. Enter Time Zone and Transporta In the Street Address section, choose
tion Zone the More fields icon. Enter the follow
ing data:
● Timezone
● Transportation Zone
● Category
● Tax Number
Note
Choose the correct category ap
plicable for the customer's coun
try. For example, for a German
business partner you maintain a
value for the Category DE1, which
represents the commonly used
VAT tax number (Umsatzsteuer-
Identifikationsnummer).
● Bank Key
● Bank acct.
Caution
Bank keys must be defined be
forehand. Use the value help for
more information on allowed en
tries in this field.
1. Log on Log on to the SAP Fiori Launchpad The Start page appears.
using your user credentials.
2. Open Customer Master Choose the Customer Master The Customer Master screen opens.
(Create/Change/Display) tile in the
Master Data – Customer Master
area.
3. Choose Add (+) In the Customer Master screen, The Customer Master – New
choose + (Create New Customer Customer Master screen opens in
Master) Edit Mode.
Basic Data
Organizational Data
Note
See details on BP-Groupings
and how they relate to ID
numbering in the Business
Partner Grouping and Num
ber Ranges section in this
document.
5. Choose Roles In the Customer Master – New You are navigated to the ROLES
Customer Master … screen, choose screen section
ROLES
Note
A Customer Master must be cre
ated with either BP role FLCU00
(FI Customer) and/or FLCU01
(Customer) ,with sales data, when
used in Sales and/or Purchasing
scenarios.
6. Choose Add (+) In the Customer Master – New The Roles screen opens in Edit Mode.
Customer Master – ROLES … screen,
choose + (Add)
● BP Role: FLCU01
8. Return to main screen Choose the back arrow You should see the added BP-Role in
the main screen
Note
Ensure the message Draft saved
appears at the bottom of the
screen, before you return to the
main screen.
9. Enter additional Roles Data Repeat the previous steps , from After you complete entering all BP-
Choose Roles, step 5 through the Roles, they appear in the ROLES
previous step, 8 for BP Role data en screen section of the Customer
try. Add each of the following roles: Master main screen
● BP Role: FLCU00
● BP Role: UDM000
10. Choose Address In the Customer Master – New You are navigated to the ADDRESS
Customer Master screen, choose screen section
ADDRESS
11. Choose Add (+) In the Customer Master – New The Address – New Address screen
Customer Master – ADDRESS… opens in Edit Mode.
screen, choose + (Add)
ADMIN DATA
ADDRESS DETAILS
Note
When you create a Business Part
ner located in the United States,
the Tax Jurisdiction code is auto
matically determined. However,
you must enter the correct and
complete address, as the jurisdic
COMMUNICATION DATA
Note
Ensure the Draft Saved message
appears at the bottom of the
screen before you return to the
main screen.
14. Choose Bank In the Customer Master – New You are navigated to the BANK
Customer Master … screen section, screen area
choose BANK
15. Choose Add (+) In the Customer Master – New The Bank – New Bank screen ap
Customer Master – BANK… screen, pears in Edit Mode.
choose + (Add)
Note
Ensure the Draft Saved message
appears at the bottom of the
screen before you return to the
main screen.
18. (Optional) In the Customer Master – New You are navigated to the TAX
Customer Master … screen, choose NUMBER screen section.
Choose Tax Number
TAX NUMBER
20. Enter Tax Number Data In the Tax Number – New Tax
Number – GENERAL INFORMATION
screen make the following entries:
Note
Choose the correct category that
applies for the customer's coun
try. For example, for a German
business partner you maintain a
value for the Category DE1, repre
senting the commonly used VAT
tax number (Umsatzsteuer-Iden
tifikationsnummer).
21. Save your data Choose Save. System issue an info message that
the object has being saved.
Test Administration
Business Role(s)
Procedure for the SAP S/4HANA on-premise edition when using Web GUI:
Prerequisite
You must complete the previous section, Creating Customer Master Data – General Data, before you procede with this section.
Begin the procedure after you have saved the General Data entries, as described in the previous chapter, on the Display Organization: Customer Name screen.
Test Step # Test Step Name Instruction Expected Result Pass/Fail/ Comments
FI Customer
Note
The technical key of this BP role is
FLCU00
3 Open Company Code Data Choose the Company Code button at The Company Code screen appears.
the top of the screen.
● Reconciliation Account :
12100000 (Trade
Receivables Domestic)
● Sort key
Note
There might be other G/L recon
ciliation accounts for foreign cus
tomers or affiliates.
● Payment Terms.
Note
The Terms of Payment de
fined in this step can be over
ruled by the Terms of Pay
ment defined on the Sales
Area level.
● Accounting Clerk
● Account at Customer
8 Save your data Save your entries. The entry in the Change in BP role
field switches from FI Customer
(New) to FI Customer (defined).
Prerequisite
You must complete the previous section, Creating Customer Master Data – General Data, before you procede with this section.
Begin the procedure after you have saved the General Data entries, as described in the previous chapter, on the Display Organization: Customer Name screen.
2. Choose Company Code In the Customer Master… screen, You are navigated to the COMPANY
choose COMPANY CODE CODE screen section.
3. Choose Add (+) In the Customer Master – COMPANY The Customer Company Code …
CODE screen section, choose + screen opens in Edit Mode.
(Add)
CORRESPONDENCE
FINANCE – Payment
Note
Ensure the message Draft saved
appears at the bottom of the
screen, before you return to the
main screen.
6. Save your data Choose Save. System displays message that the
object is saved.
Test Administration
Business Role(s)
Procedure for the SAP S/4HANA on-premise edition when using SAP GUI or Web GUI:
Prerequisite
You must complete the previous section, Creating Customer Master Data – General Data, before you procede with this section.
Begin the procedure after you have saved the General Data entries, as described in the previous chapter, on the Display Organization: Customer Name screen.
Customer
Note
The technical key of this BP role is
FLCU01
3. Open Sales Area Choose the Sales and Distribution The Sales Area screen appears.
button at the top of the screen.
● Sales Org.
● Distr. Channel
● Division
Note
These three entries (Sales Organi
zation, Distribution Channel, and
Division) form the sales area. In
many cases, the sales area sets
the context for sales processing,
for example, within the sales or
der or pricing.
5. Enter Sales Orders Data On the Orders tab page in the Order
section, enter the following data:
● Currency
● Delivery Priority
● Delivering Plant
● Shipping Conditions
● Incoterms: <EXW /
Location of seller>
● Payment Terms: <Payment
Terms>
Note
The payment terms defined here
are copied into a sales order and
used instead of the Payment
Terms defined on company code
level.
● AcctAssgGr: <Account
assignment group>
10. Enter Partner Functions Data On the Partner Functions tab page,
create the four standard partner
functions for this customer. Enter
the following values in the PR col
umn:
● SP - Sold-to Party
● BP – Bill-To Party
● PY – Payer
● SH – Ship-to Party
Note
The four partner roles mentioned
are the minimum set of roles for
assigning to a customer master
data record, to work in a standard
sale and distribution process.
● Customer Classific.:
<Customer
classification>
Prerequisite
You must complete the previous section, Creating Customer Master Data – General Data, before you procede with this section.
Begin the procedure after you have saved the General Data entries, as described in the previous chapter, on the Display Organization: Customer Name screen.
2. Choose Sales Area From Customer Master…, choose You see the SALES AREA screen sec
SALES AREA tion.
3. Choose Add (+) In the Customer Master – COMPANY The Customer Sales Area … screen
CODE section, choose + (Add) opens in Edit Mode.
4. Enter Sales Area Data In Customer Sales Area, enter the fol
lowing data:
ADMIN DATA
Sales Orders
● Account at Customer: …
Shipping:
Billing:
Accounting:
5. Choose Sales Area – Tax Data In the Customer Sales Area s creen, You see the Customer Sales Area
choose TAX TAX section.
6. Choose Add (+) In the Customer Sales Area – TAX The Sales Area Tax screen opens in
screen section, choose + (Add) Edit Mode.
7. Enter Sales Area Data – Tax Data In Sales Area Tax – GENERAL The Tax Category is depending on
INFORMATION make the following the country solution. E.g. for creating
entries: a DE Customer, you would chose
TTXJ
General Information:
Note
The Tax Category entry is de
pendent upon customer loca
tion. For example, UTXJ is
the tax category for creating
a US Customer, TTXJ is the
tax category. for creating a
DE Customer.
Note
Ensure the message Draft saved
appears at the bottom of the
screen, before you return to the
main screen.
9. Choose Sales Area – Partner Func From Customer Sales Areas, choose Customer Sales Area -PARTNER
tions PARTNER FUNCTIONS FUNCTIONS section displays..
10. Choose Add (+) In the Customer Sales Area – Partner Function – GENERAL
INFORMATION opens in Edit Mode.
PARTNER FUNCTIONS section,
choose + (Add)
General Information:
12. Return to main screen Choose the back arrow. The added BP-Role appears in the .
main screen
Note
Ensure the message Draft saved
appears at the bottom of the
screen, before you return to the
main screen.
13. Enter additional Roles Data Repeat the previous steps, from add After you have entered all BP-Roles, 2-character Partner Role keys are
ing a partner function, step 10, to you should see them in the ROLES language dependent. The keys docu
step 12, to include additional BP Role screen section of the Customer mented here are valid for logon lan
data. Enter the following for each Master main screen guage English.
Partner Role:
In other languages, these keys may
be different, e.g. in German they are:
Note
● AG for Sold-to (Auftraggeber)
Two-character Partner Role keys ● WE for Ship-to (Warenemp
are language dependent. The keys fänger)
documented here are valid for
● RE for Bill-to (Rechnungsemp
logon language English.
fänger)
In other languages, these keys ● RG for Payer (Regulierer)
may be different, for example, the
two-characters in German are:
● Self: X
Note
Ensure the message Draft saved
appears at the bottom of the
screen, before you return to the
main screen.
15. Save your data Choose Save. System displays message that the
object is saved.
Coding Samples
Any software coding and/or code lines / strings ("Code") included in this documentation are only examples and are not intended to be used in a productive system environment. The Code is only intended to better explain and visualize the syntax and phrasing
rules of certain coding. SAP does not warrant the correctness and completeness of the Code given herein, and SAP shall not be liable for errors or damages caused by the usage of the Code, unless damages were caused by SAP intentionally or by SAP's gross
negligence.
Accessibility
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disclaims any liability in relation to this document. This disclaimer, however, does not apply in cases of wilful misconduct or gross negligence of SAP. Furthermore, this document does not result in any direct or indirect contractual obligations of SAP.
Gender-Neutral Language
As far as possible, SAP documentation is gender neutral. Depending on the context, the reader is addressed directly with "you", or a gender-neutral noun (such as "sales person" or "working days") is used. If when referring to members of both sexes, however, the
third-person singular cannot be avoided or a gender-neutral noun does not exist, SAP reserves the right to use the masculine form of the noun and pronoun. This is to ensure that the documentation remains comprehensible.
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