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Control Limits

Control limits are horizontal lines drawn on a statistical process control chart at a distance of ±3 standard deviations from the mean of the plotted statistic. Control limits describe the natural variation of a process, not product tolerances or specifications, which are independent and describe how a product should perform for the customer. Control limits represent the "voice of the process" while tolerances and specifications are the "voice of the customer".

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Mohini Marathe
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0% found this document useful (0 votes)
15 views

Control Limits

Control limits are horizontal lines drawn on a statistical process control chart at a distance of ±3 standard deviations from the mean of the plotted statistic. Control limits describe the natural variation of a process, not product tolerances or specifications, which are independent and describe how a product should perform for the customer. Control limits represent the "voice of the process" while tolerances and specifications are the "voice of the customer".

Uploaded by

Mohini Marathe
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Control limits, also known as natural process limits, are horizontal lines drawn on a statistical

process control chart, usually at a distance of ±3 standard deviations of the plotted statistic from
the statistic's mean.

Control limits should not be confused with tolerance limits or specifications, which are completely
independent of the distribution of the plotted sample statistic. Control limits describe what a
process is capable of producing (sometimes referred to as the “voice of the process”), while
tolerances and specifications describe how the product should perform to meet the customer's
expectations (referred to as the “voice of the customer”).

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