ABSTRACT

Online Travel Management system is a web-based application that allows travelers check for bus ticket
availability, book a ticket, book a hotel and also hire a car. At Faith Motors, the traditional method of
travel management system is presently in use which involved the use of papers for storing traveller’s
information. With this method there is always long queue, loss of data, incomplete traveller’s
information and inaccuracy. An online Travel management system was implemented for Faith Motors to
solve the existing problems. Tools such as MySQL, PHP and WAMP server were used to develop the
online travel management system.

With the rapid advancement of internet based technology, online booking services has come as a great
relief to most bus travellers. Most bus travelling agencies as well as other companies that are engaged in
bus travelling business now have on their website online bus ticketing booking portals. From this web
page one can easily book and pay for bus tickets online. Travel management system (TMS) is an online
system which utilizes the advantages of the internet to provide travel services ranging from bus tickets
ton conveyance and hotel booking for customers from their homes. TMS provides a simple web
interface to make the travel request and services booking process easy. All users have access to a web
form to book their travel in a few mouse clicks.

STATEMENT OF PROBLEM

Prior to the invention of the internet, the only option for travellers was to sought out travel agents or
book bus seating, car rental and hotel accommodation through the operator, this manual system which
is being carried out by Faith Motors transport company has the following problems: i. The manual
system requires the passenger to contact the company’s travel agent, go to their office and wait for
their turn just to get information about travel times and charges. ii. There is risk of not getting the
transportation which was promised or it not being available at all. This can cause a huge problem. iii. If a
passenger decides to buy travel tickets and arrange for the needed transportations at the spot every
time they travel, buses may not be available. iv. Pick and drop service from the company’s park to the
hotel will cost even more in addition to the transport cost of the actual trip. 1.3 SCOPE OF THE PROJECT
This project develops a system which provides a real time bus reservation for customers including hotel
and car; it involves developing a website for the various branches of Faith Motors Transport Company
across the Nigeria where the company has its presence. The traveller will be able to utilize this online
travel management system web portal to perform the transactions of purchasing tickets, booking
conveyances which will be needed at their destination and make necessary payment at their own free
time. The travel agents are the administrators of the system. They are able to add, edit and retrieve
information and generate reports to assist them with their daily operations.

TRAVEL MANAGEMENT SYSTEM

These days, means of travelling by bus is one of the easiest options. Generally, people prefer to travel
through bus. There are two types of buses available in Nigeria, government based and private based.
Masses of people use the bus service to travel from one city to another or one state to another. Buses
are frequently used for the purpose of tour and travel. Many luxury buses are also provided by the
travel service provider. The main thing that traveller need to know is the destination or route of various
buses that completes their destination and how to get the bus ticket for the same in easier manner. The
travel technology market has grown to such a dynamic level than ever. To complete with the fast
running market, travel companies of all sizes must have access to simple technology that can make the
daily activities more simple and efficient which is internet booking.

THE NEED FOR TRAVEL MANAGEMENT SYSTEM

I. TMS offers direct access to variety of choices including bus, hotels, car hire companies, prices and
destinations. This allows one to see any deals and alternatives available, and gives the opportunity to
choose the best package according to available budget and travel needs. II. For travellers to be able to
tweak their own travel plan to suit their personal needs is particularly important. This is something that
Faith Motor explicitly recognises and conveniently works to provide for their customer. With offline
manual bookings, this is not the case. III. One of the greatest benefits of using TMS is the ability of a
traveller being able to arrange trips in his/her own time, at their own pace and without any sort of
pressure or human influence. Another beneficial aspect of the system is the flexibility offered to
customers which collocate with the service offered by faith motors. Faith motors is restricted to office
opening hours, but there are no time constraints with TMS. One can book your ticket any time of the
day, any day of the week (24/7).

OUTPUT DESIGN

A quality output is one, which meet the requirement of the end user and presents the information
clearly (Boundy, 1991). In this system the output produced meets the customer’s requirements and is
determined by the input of the customer, such output includes whether a seat is available, whether a
hotel is available and ticket id etc.

INPUT DESIGN

In this system when the data is entered it will check for its validity. Data can be entered with the help o
screens. Appropriate messages are provided as at when needed so that the user will not be out of track.
 ABSTRACT

CUSTOMER SERVICES

Make a fresh multi passenger reservations, the customers are provided to choose their reservation
spots rather than being randomly allocated positions.

View, or cancel past reservations

CONCLUSION

In this project, we presented some considerations for the implementation of the online Travel
management system as it incorporates both the customers and the administrators. The often
complaints by customers about the manual system. Since time is one of the most fundamental resource
available to people and it is of the essence that it is respected even when used for pleasure or
relaxation. TMS reduces the few minutes or hours in which travelers queue up to buy tickets and gain
entrance into the bus for travel.