Bcode 09
Bcode 09
Contents
Section 4: Rules
Appendix 3:
Religion European Guidance
Convention on
Section 5: Human Rights General guidance
Due Impartiality on the Cross-
and Due Accuracy Appendix 4: promotion Code
and Undue Financial
Prominence Promotions
of Views and and Investment
Opinions Recommendations
Section 8:
Privacy
Section 9:
Sponsorship
Section 10:
Commercial
References
and Other Matters
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The Legislative 1
Background to the Code
Ofcom is required under the Communications Act 2003 (“the Act”) and the
Broadcasting Act 1996 (as amended) (“the 1996 Act”) to draw up a code for television
and radio, covering standards in programmes, sponsorship, fairness and privacy.
This Code is to be known as the Ofcom Broadcasting Code (“the Code”).
Broadcasters are reminded of the legislative background that has informed the rules,
of the principles that apply to each section, the meanings given by Ofcom and of the
guidance issued by Ofcom, all of which may be relevant in interpreting and applying
the Code. No rule should be read in isolation but within the context of the whole Code
including the headings, cross-references and other linking text.
In setting these standards, Ofcom must secure the standards objectives set out in the
Act. This not only involves setting minimum standards but also such other standards
as may be appropriate. (See sections 3(1)(a) and (b), (2)(e) and (f) and (4)(b)(g)(h)(j)
(k) and (l), 319, 320, 321, 325 and 326 of the Act and sections 107(1) of the 1996 Act.
These extracts can be found in Appendix 1 of the Code.)
The Code also gives effect to a number of requirements relating to television in
EC Directive 89/552/EEC, as amended by Directive 97/36/EC and by Directive
2007/65/EC (“The Audiovisual Media Services Directive”) 2 Extracts can be found
in Appendix 2 of the Code.
The Code has also been drafted in the light of the Human Rights Act 1998 and the
European Convention on Human Rights (“the Convention”). In particular, the right
to freedom of expression, as expressed in Article 10 of the Convention, encompasses
the audience’s right to receive creative material, information and ideas without
interference but subject to restrictions prescribed by law and necessary in a democratic
1. In this Broadcasting Code, where the context admits, references to any legislative provisions, whether
in primary or secondary legislation, include a reference to those provisions as amended or re-enacted or as
their application is modified by other provisions from time to time; any reference to a statutory provision
shall include any subordinate legislation made from time to time under that provision.
2. A codification of the provisions has been proposed by the European Commission in order to consolidate
the requirements into a single directive. The new Directive, which will replace the existing version, is
expected to be adopted and brought into force during 2010. Although the new Directive will fully preserve
the content of the existing legislation it will lead to a renumbering of provisions which will need to be
reflected in this Code. We will carry out this exercise at the appropriate time.
The Ofcom Broadcasting Code December 2009 3
society. This Article, together with Article 8 regarding the right to a person’s private
and family life, home and correspondence; Article 9, the right to freedom of thought,
conscience and religion; and Article 14, the right to enjoyment of human rights without
discrimination on grounds such as sex, race and religion, can be found in
Appendix 3 of the Code.
Unless expressly stated otherwise, the Code applies to radio and television content
(with certain exceptions in the case of the British Broadcasting Corporation
(“the BBC”) – see below) in services licensed by Ofcom, services funded by the
licence fee provided by the BBC and to Sianel Pedwar Cymru (“S4C”).
Broadcasters are required by the terms of their Ofcom licence to observe the
Standards Code and the Fairness Code, which are to be interpreted as references
to this Code. Observance of this Code is also required in the case of the BBC by
the BBC Agreement 3 and, in the case of S4C, by statute. Except where the Code
states otherwise, the term “television broadcasters” refers to providers of television
programme services (including any local services such as restricted television services),
the BBC and S4C, and “radio broadcasters” refers to providers of radio programme
services (including local and community radio services and community digital sound
programme services) and the BBC. Sections Five, Six, Nine and Ten of the Code
do not apply to BBC services funded by the licence fee. No part of the Code applies
to the BBC World Service funded by grant in aid.
Under the Act, the provider of a service is the person with “general control” over
which programmes and other facilities and services are comprised in the service
(section 362(2) of the Act).
General control is wider than editorial control in that it includes control over services
and facilities to which access is provided (for example through the inclusion in the
main service of a link or facility to interactive features) and over which the broadcaster
may not have editorial control.
3. The BBC Agreement is the Agreement dated July 2006 between Her Majesty’s Secretary of State for
Culture, Media and Sport and the British Broadcasting Corporation as may be amended from time to time.
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Although a link included in the service may lead to features outside of that service
which are not regulated by Ofcom, the provision of access to those features by, for
instance, the inclusion of a link, is within the control of the broadcaster and so within
Ofcom’s remit. Ofcom may therefore require such a link or facility to be removed
where Ofcom has concerns, in the light of its statutory duties and, in particular, the
standards objectives set out in section 319 of the Act, about the material to which it
leads. In any event, the transition from broadcaster to third-party control must be
clear to the viewer, so as to manage both audience expectations regarding the material
to which they are being led and the risk to the broadcaster of being found in breach of
this Code (for example Rules 1.2 and 2.1).
Where the Code has been breached, Ofcom will normally publish a finding and
explain why a broadcaster has breached the Code (these findings are available in
Ofcom’s Broadcast Bulletins at www.ofcom.org.uk). When a broadcaster deliberately,
seriously or repeatedly breaches the Code, Ofcom may impose statutory sanctions
against the broadcaster. Ofcom’s procedures for investigating cases (following the
receipt of a complaint or otherwise) and applying statutory sanctions to broadcasters
are also on the website. Members of the public who have no access to the web can ask
Ofcom to send them a copy of the procedures by post.
The Code is divided into sections which are primarily drawn from the objectives as
set out in section 319(2) of the Act and section 107(1) of the 1996 Act, as well as the
Representation of the People Act 1983 (as amended).
The Ofcom Broadcasting Code December 2009 5
The Code is set out in terms of principles, meanings and rules and, for Sections
Seven (Fairness) and Eight (Privacy) also includes a set of “practices to be followed”
by broadcasters. The principles are there to help readers understand the standards
objectives and to apply the rules. Broadcasters must ensure that they comply with the
rules as set out in the Code. The meanings help explain what Ofcom intends by some
of the words and phrases used in the Code. The most relevant broadcasting legislation
is noted under each section heading so readers can turn to the legislation if they wish.
When applying the Code to content, broadcasters should be aware that the context in
which the material appears is key. In setting this Code, Ofcom has taken into account
(as required by section 319(4) of the Act) the following:
(a) the degree of harm and offence likely to be caused by the inclusion of any
particular sort of material in programmes generally or in programmes of
a particular description;
(b) the likely size and composition of the potential audience for programmes
included in television and radio services generally or in television and radio
services of a particular description;
(c) the likely expectation of the audience as to the nature of a programme’s content
and the extent to which the nature of a programme’s content can be brought
to the attention of potential members of the audience;
(d) the likelihood of persons who are unaware of the nature of a programme’s
content being unintentionally exposed, by their own actions, to that content;
(e) the desirability of securing that the content of services identifies when there is a
change affecting the nature of a service that is being watched or listened to and,
in particular, a change that is relevant to the application of the standards set
under this section;
(f) the desirability of maintaining the independence of editorial control over
programme content.
These criteria have informed Ofcom’s approach to setting the Code and therefore
must be taken into account by broadcasters when interpreting the rules.
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The Code does not seek to address each and every case that could arise. Broadcasters
may face a number of individual situations which are not specifically referred to in this
Code. Examples included in the Code are not exhaustive. However, the principles,
as outlined in the following sections, should make clear what the Code is designed
to achieve and help broadcasters make the necessary judgements.
To assist further those who work in broadcasting, as well as viewers and listeners
who wish to understand broadcasting standards, non-binding guidance to
accompany the Code will also be issued by Ofcom on the Ofcom website and
will be reviewed regularly.
Broadcasters should be familiar with their audiences and ensure that programme
content can always be justified by the context and the editorial needs of the
programme. (In the Code, the word ‘programmes’ is taken to mean both television
programmes and radio programmes/programming.)
Broadcasters may make programmes about any issue they choose, but it is expected
that broadcasters will ensure at all times that their programmes comply with the
general law, as well as the Code.
General guidance on the Code
It is the responsibility of the broadcaster to comply with the Code. Programme makers
who require further advice on applying this Code should, in the first instance, talk to
those editorially responsible for the programme and to the broadcaster’s compliance
and legal officers.
Ofcom can offer general guidance on the interpretation of the Code. However,
any such advice is given on the strict understanding that it will not affect Ofcom’s
discretion to judge cases and complaints after transmission and will not affect the
exercise of Ofcom’s regulatory responsibilities. Broadcasters should seek their own
legal advice on any compliance issues arising. Ofcom will not be liable for any loss
or damage arising from reliance on informal guidance.
The Ofcom Broadcasting Code December 2009 7
(Relevant legislation includes, in particular, sections 3(4)(h) and 319(2)(a) and (f) of the
Communications Act 2003, Article 22 of the Audiovisual Media Services Directive,
and Article 10 of the European Convention on Human Rights.)
This section must be read in conjunction with Section Two: Harm and Offence.
Principle
To ensure that people under eighteen are protected.
Rules
Scheduling and content information
1.1 Material that might seriously impair the physical, mental or moral development
of people under eighteen must not be broadcast.
1.2 In the provision of services, broadcasters must take all reasonable steps to
protect people under eighteen. For television services, this is in addition to
their obligations resulting from the Audiovisual Media Services Directive
(in particular, Article 22, see Appendix 2).
1.3 Children must also be protected by appropriate scheduling from material that
is unsuitable for them.
Meaning of “children”:
Children are people under the age of fifteen years.
On premium subscription film services which are not protected as set out in Rule
1.24, the watershed is at 2000. There is no watershed on premium subscription
film services or pay per view services which are protected as set out in Rule 1.24
and 1.25 respectively.
1.5 Radio broadcasters must have particular regard to times when children are
particularly likely to be listening.
1.6 The transition to more adult material must not be unduly abrupt at the
watershed (in the case of television) or after the time when children are
particularly likely to be listening (in the case of radio). For television, the
strongest material should appear later in the schedule.
1.7 For television programmes broadcast before the watershed, or for radio
programmes broadcast when children are particularly likely to be listening,
clear information about content that may distress some children should be
given, if appropriate, to the audience (taking into account the context).
(For the meaning of “context” see Section Two: Harm and Offence.)
The Ofcom Broadcasting Code December 2009 9
Offensive language
1.14 The most offensive language must not be broadcast before the watershed (in the
case of television) or when children are particularly likely to be listening (in the
case of radio).
1.15 Offensive language must not be used in programmes made for younger
children except in the most exceptional circumstances.
1.16 Offensive language must not be broadcast before the watershed (in the case of
television) or when children are particularly likely to be listening (in the case
of radio), unless it is justified by the context. In any event, frequent use of such
language must be avoided before the watershed.
(Regarding Rules 1.14 to 1.16 see Rule 2.3 in Section Two: Harm and Offence.)
Sexual material
1.17 Material equivalent to the British Board of Film Classification (BBFC) R18-
rating must not be broadcast at any time.
1.18 ‘Adult sex material’ - material that contains images and/or language of a strong,
sexual nature which is broadcast for the primary purpose of sexual arousal or
stimulation - must not be broadcast at any time other than between 2200 and
0530 on premium subscription services and pay per view/night services which
operate with mandatory restricted access.
In addition, measures must be in place to ensure that the subscriber is an adult.
Meaning of “mandatory restricted access”:
Mandatory restricted access means there is a PIN protected system (or other
equivalent protection) which cannot be removed by the user, that restricts access
solely to those authorised to view.
1.19 Broadcasters must ensure that material broadcast after the watershed which
contains images and/or language of a strong or explicit sexual nature, but is not
‘adult sex material’ as defined in Rule 1.18 above, is justified by the context.
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(See Rules 1.6 and 1.18 and Rule 2.3 in Section Two: Harm and Offence which
includes meaning of “context”.)
1.20 Representations of sexual intercourse must not occur before the watershed (in
the case of television) or when children are particularly likely to be listening (in
the case of radio), unless there is a serious educational purpose. Any discussion
on, or portrayal of, sexual behaviour must be editorially justified if included
before the watershed, or when children are particularly likely to be listening,
and must be appropriately limited.
Nudity
1.21 Nudity before the watershed must be justified by the context.
Films, premium subscription film services, pay per view services
1.22 No film refused classification by the British Board of Film Classification (BBFC)
may be broadcast unless it has subsequently been classified or the BBFC has
confirmed that it would not be rejected according to the standards currently
operating. Also, no film cut as a condition of classification by the BBFC may be
transmitted in a version which includes the cut material unless:
• the BBFC has confirmed that the material was cut to allow the film to pass at
a lower category; or
• the BBFC has confirmed that the film would not be subject to compulsory
cuts according to the standards currently operating.
1.23 BBFC 18-rated films or their equivalent must not be broadcast before 2100
on any service (except for pay per view services), and even then they may be
unsuitable for broadcast at that time.
1.24 Premium subscription film services may broadcast up to BBFC 15-rated films or
their equivalent, at any time of day provided that mandatory restricted access is
in place pre-2000 and post-0530.
In addition, those security systems which are in place to protect children must
be clearly explained to all subscribers.
The Ofcom Broadcasting Code December 2009 13
Section Two:
Harm and Offence
(Relevant legislation includes, in particular, sections 3(4)(g) and (l) and 319(2)(a), (f)
and (l) of the Communications Act 2003, and Articles 10 and 14 of the European
Convention on Human Rights.)
This section must be read in conjunction with Section One: Protecting the Under-
Eighteens. The rules in this section are designed not only to provide adequate
protection for adults but also to protect people under-eighteen.
Principle
To ensure that generally accepted standards are applied to the content
of television and radio services so as to provide adequate protection for
members of the public from the inclusion in such services of harmful
and/or offensive material.
Rules
Generally Accepted Standards
2.1 Generally accepted standards must be applied to the contents of television and
radio services so as to provide adequate protection for members of the public
from the inclusion in such services of harmful and/or offensive material.
2.2 Factual programmes or items or portrayals of factual matters must not
materially mislead the audience.
(Note to Rule 2.2: News is regulated under Section Five of the Code.)
2.3 In applying generally accepted standards broadcasters must ensure that
material which may cause offence is justified by the context (see meaning of
“context” below). Such material may include, but is not limited to, offensive
language, violence, sex, sexual violence, humiliation, distress, violation of
human dignity, discriminatory treatment or language (for example on the
grounds of age, disability, gender, race, religion, beliefs and sexual orientation).
Appropriate information should also be broadcast where it would assist in
avoiding or minimising offence.
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Meaning of “context”:
Context includes (but is not limited to):
• the editorial content of the programme, programmes or series;
• the service on which the material is broadcast;
• the time of broadcast;
• what other programmes are scheduled before and after the programme or
programmes concerned;
• the degree of harm or offence likely to be caused by the inclusion of any
particular sort of material in programmes generally or programmes of a
particular description;
• the likely size and composition of the potential audience and likely expectation
of the audience;
• the extent to which the nature of the content can be brought to the attention
of the potential audience for example by giving information; and
• the effect of the material on viewers or listeners who may come across it unawares.
Meaning of “life-changing”:
Life-changing advice includes direct advice for individuals upon which they could
reasonably act or rely about health, finance, employment or relationships.
2.11 Broadcasters must not use techniques which exploit the possibility of conveying
a message to viewers or listeners, or of otherwise influencing their minds without
their being aware, or fully aware, of what has occurred.
2.12 Television broadcasters must take precautions to maintain a low level of risk to
viewers who have photosensitive epilepsy. Where it is not reasonably practicable
to follow the Ofcom guidance (see the Ofcom website), and where broadcasters
can demonstrate that the broadcasting of flashing lights and/or patterns is
editorially justified, viewers should be given an adequate verbal and also, if
appropriate, text warning at the start of the programme or programme item.
Broadcast competitions and voting
2.13 Broadcast competitions and voting must be conducted fairly.
2.14 Broadcasters must ensure that viewers and listeners are not materially misled
about any broadcast competition or voting.
2.15 Broadcasters must draw up rules for a broadcast competition or vote. These
must be clear and appropriately made known. In particular, significant
conditions that may affect a viewer’s or listener’s decision to participate
must be stated at the time an invitation to participate is broadcast.
2.16 Broadcast competition prizes must be described accurately.
(See also Rule 1.30 in Section One: Protecting the Under-Eighteens, which
concerns the provision of appropriate prizes for children.)
Note:
For broadcast competitions and voting that involve the use of premium
rate services (PRS), broadcasters should also refer to Rules 10.9 and 10.10.
The Ofcom Broadcasting Code December 2009 19
Meaning of “voting”:
Features in a programme in which viewers or listeners are invited to register
a vote by any means to decide or influence, at any stage, the outcome of
a contest.
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Section Three:
Crime
Section Four:
Religion
4.2 The religious views and beliefs of those belonging to a particular religion
or religious denomination must not be subject to abusive treatment.
4.3 Where a religion or religious denomination is the subject, or one of the subjects,
of a religious programme, then the identity of the religion and/or denomination
must be clear to the audience.
4.4 Religious programmes must not seek to promote religious views or beliefs
by stealth.
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4.5 Religious programmes on television services must not seek recruits. This does
not apply to specialist religious television services. Religious programmes on
radio services may seek recruits.
Section Five:
Due Impartiality and Due Accuracy and
Undue Prominence of Views and Opinions
(Relevant legislation includes, in particular, sections 319(2)(c) and (d), 319(8) and
section 320 of the Communications Act 2003, and Article 10 of the European
Convention on Human Rights.)
This section of the Code does not apply to BBC services funded by the licence fee,
which are regulated on these matters by the BBC Trust.
Principles
To ensure that news, in whatever form, is reported with due accuracy
and presented with due impartiality.
To ensure that the special impartiality requirements of the Act are
complied with.
Rules
(Rule 5.4 applies to television and radio services except restricted services.)
5.4 Programmes in the services (listed above) must exclude all expressions of the
views and opinions of the person providing the service on matters of political
and industrial controversy and matters relating to current public policy
(unless that person is speaking in a legislative forum or in a court of law).
Views and opinions relating to the provision of programme services are also
excluded from this requirement.
The preservation of due impartiality
Meaning of “series of programmes taken as a whole”: This means more than one
programme in the same service, editorially linked, dealing with the same or related
issues within an appropriate period and aimed at a like audience. A series can
include, for example, a strand, or two programmes (such as a drama and a debate
about the drama) or a ‘cluster’ or ‘season’ of programmes on the same subject.
5.6 The broadcast of editorially linked programmes dealing with the same subject
matter (as part of a series in which the broadcaster aims to achieve due
impartiality) should normally be made clear to the audience on air.
5.7 Views and facts must not be misrepresented. Views must also be presented
with due weight over appropriate timeframes.
5.8 Any personal interest of a reporter or presenter, which would call into question
the due impartiality of the programme, must be made clear to the audience.
5.9 Presenters and reporters (with the exception of news presenters and reporters
in news programmes), presenters of “personal view” or “authored” programmes
or items, and chairs of discussion programmes may express their own views on
matters of political or industrial controversy or matters relating to current public
policy. However, alternative viewpoints must be adequately represented either
in the programme, or in a series of programmes taken as a whole. Additionally,
presenters must not use the advantage of regular appearances to promote their
views in a way that compromises the requirement for due impartiality. Presenter
phone-ins must encourage and must not exclude alternative views.
5.10 A personal view or authored programme or item must be clearly signalled
to the audience at the outset. This is a minimum requirement and may not
be sufficient in all circumstances. (Personality phone-in hosts on radio are
exempted from this provision unless their personal view status is unclear.)
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5.11 In addition to the rules above, due impartiality must be preserved on matters
of major political and industrial controversy and major matters relating
to current public policy by the person providing a service (listed above)
in each programme or in clearly linked and timely programmes.
5.12 In dealing with matters of major political and industrial controversy and
major matters relating to current public policy an appropriately wide
range of significant views must be included and given due weight in each
programme or in clearly linked and timely programmes. Views and facts
must not be misrepresented.
The Ofcom Broadcasting Code December 2009 27
(Rule 5.13 applies to local radio services (including community radio services),
local digital sound programme services (including community digital sound
programme services) and radio licensable content services.)
5.13 Broadcasters should not give undue prominence to the views and opinions
of particular persons or bodies on matters of political or industrial controversy
and matters relating to current public policy in all the programmes included
in any service (listed above) taken as a whole.
Section Six:
Elections and Referendums
6.1 The rules in Section Five, in particular the rules relating to matters of major
political or industrial controversy and major matters relating to current public
policy, apply to the coverage of elections and referendums.
Programmes at the time of elections and referendums in the UK
The remainder of this section only applies during the actual election or referendum
period which is defined below.
The Ofcom Broadcasting Code December 2009 29
Meaning of “election”:
For the purpose of this section elections include a parliamentary general election,
parliamentary by-election, local government election, mayoral election, Scottish
Parliament election, Welsh, Northern Ireland and London Assembly elections,
and European parliamentary election.
Meaning of “referendum”:
For the purpose of this section a referendum (to which the Political Parties,
Elections and Referendums Act 2000 applies) includes a UK-wide, national or
regional referendum but does not extend to a local referendum.
6.2 Due weight must be given to the coverage of major parties during the election
period. Broadcasters must also consider giving appropriate coverage to other
parties and independent candidates with significant views and perspectives.
the last date for publication of the notice of election, which is 25 days before the
election. In all cases the period ends with the close of the poll.
Meaning of “candidate”:
Candidate has the meaning given to it in section 93 of the Representation of the
People Act 1983 (as amended) and means a candidate standing nominated at the
election or included in a list of candidates submitted in connection with it.
6.3 Due weight must be given to designated organisations in coverage during the
referendum period. Broadcasters must also consider giving appropriate coverage
to other permitted participants with significant views and perspectives.
6.4 Discussion and analysis of election and referendum issues must finish when the
poll opens. (This refers to the opening of actual polling stations. This rule does
not apply to any poll conducted entirely by post.)
6.5 Broadcasters may not publish the results of any opinion poll on polling day
itself until the election or referendum poll closes. (For European Parliamentary
The Ofcom Broadcasting Code December 2009 31
elections, this applies until all polls throughout the European Union
have closed.)
6.6 Candidates in UK elections, and representatives of permitted participants
in UK referendums, must not act as news presenters, interviewers or
presenters of any type of programme during the election period.
6.7 Appearances by candidates (in UK elections) or representatives (of permitted
participants in UK referendums) in non-political programmes that were
planned or scheduled before the election or referendum period may continue,
but no new appearances should be arranged and broadcast during the period.
Constituency coverage and electoral area coverage in elections
(Rules 6.8 to 6.13 will only apply to S4C if S4C has adopted them under
the RPA as its Code of Practice.)
6.8 Due impartiality must be strictly maintained in a constituency report
or discussion and in an electoral area report or discussion.
6.11 Any constituency or electoral area report or discussion after the close of
nominations must include a list of all candidates standing, giving first names,
surnames and the name of the party they represent or, if they are standing
independently, the fact that they are an independent candidate. This must
be conveyed in sound and/or vision. Where a constituency report on a radio
service is repeated on several occasions in the same day, the full list need
only be broadcast on one occasion. If, in subsequent repeats on that day, the
constituency report does not give the full list of candidates, the audience should
be directed to an appropriate website or other information source listing all
candidates and giving the information set out above.
6.12 Where a candidate is taking part in a programme on any matter, after the
election has been called, s/he must not be given the opportunity to make
constituency points, or electoral area points about the constituency or
electoral area in which s/he is standing, when no other candidates will
be given a similar opportunity.
6.13 If coverage is given to wider election regions, for example in elections to the
Scottish Parliament, Welsh Assembly, Northern Ireland Assembly, London
Assembly or European Parliament, then Rules 6.8 to 6.12 apply in offering
participation to candidates. In these instances, all parties who have a candidate
in the appropriate region should be listed in sound and/or vision, but it is not
necessary to list candidates individually. However, any independent candidate
who is not standing on a party list must be named. Where a report on a radio
service is repeated on several occasions in the same day, the full list need only
be broadcast on one occasion. If, in subsequent repeats on that day,
the constituency report does not give the full list of candidates, the audience
should be directed to an appropriate website or other information source
listing all candidates and giving the information set out above.
The Ofcom Broadcasting Code December 2009 33
Section Seven:
Fairness
7.2 Broadcasters and programme makers should normally be fair in their dealings
with potential contributors to programmes unless, exceptionally, it is justified
to do otherwise.
7.3 Where a person is invited to make a contribution to a programme (except when
the subject matter is trivial or their participation minor) they should normally,
at an appropriate stage:
• be told the nature and purpose of the programme, what the programme is
about and be given a clear explanation of why they were asked to contribute
and when (if known) and where it is likely to be first broadcast;
• be told what kind of contribution they are expected to make, for example
live, pre-recorded, interview, discussion, edited, unedited, etc.;
• be informed about the areas of questioning and, wherever possible,
the nature of other likely contributions;
• be made aware of any significant changes to the programme as it develops
which might reasonably affect their original consent to participate, and
which might cause material unfairness;
• be told the nature of their contractual rights and obligations and those of
the programme maker and broadcaster in relation to their contribution; and
• be given clear information, if offered an opportunity to preview the
programme, about whether they will be able to effect any changes to it.
Taking these measures is likely to result in the consent that is given being
‘informed consent’ (referred to in this section and the rest of the Code as
“consent”).
It may be fair to withhold all or some of this information where it is justified
in the public interest or under other provisions of this section of the Code.
The Ofcom Broadcasting Code December 2009 35
Section Eight:
Privacy
Principle
To ensure that broadcasters avoid any unwarranted infringement of
privacy in programmes and in connection with obtaining material
included in programmes.
Rule
8.1 Any infringement of privacy in programmes, or in connection with
obtaining material included in programmes, must be warranted.
Meaning of “warranted”:
In this section “warranted” has a particular meaning. It means that where
broadcasters wish to justify an infringement of privacy as warranted, they should be
able to demonstrate why in the particular circumstances of the case, it is warranted.
If the reason is that it is in the public interest, then the broadcaster should be able
to demonstrate that the public interest outweighs the right to privacy. Examples of
public interest would include revealing or detecting crime, protecting public health or
safety, exposing misleading claims made by individuals or organisations or disclosing
incompetence that affects the public.
8.2 Information which discloses the location of a person’s home or family should
not be revealed without permission, unless it is warranted.
8.3 When people are caught up in events which are covered by the news they still
have a right to privacy in both the making and the broadcast of a programme,
unless it is warranted to infringe it. This applies both to the time when these
events are taking place and to any later programmes that revisit those events.
8.4 Broadcasters should ensure that words, images or actions filmed or recorded
in, or broadcast from, a public place, are not so private that prior consent is
required before broadcast from the individual or organisation concerned,
unless broadcasting without their consent is warranted.
Consent
8.5 Any infringement of privacy in the making of a programme should be with the
person’s and/or organisation’s consent or be otherwise warranted.
8.6 If the broadcast of a programme would infringe the privacy of a person or
organisation, consent should be obtained before the relevant material is
broadcast, unless the infringement of privacy is warranted. (Callers to phone-in
shows are deemed to have given consent to the broadcast of their contribution.)
8.7 If an individual or organisation’s privacy is being infringed, and they ask that
the filming, recording or live broadcast be stopped, the broadcaster should do
so, unless it is warranted to continue.
8.8 When filming or recording in institutions, organisations or other agencies,
permission should be obtained from the relevant authority or management,
unless it is warranted to film or record without permission. Individual consent
of employees or others whose appearance is incidental or where they are
essentially anonymous members of the general public will not normally
be required.
40 www.ofcom.org.uk
8.9 The means of obtaining material must be proportionate in all the circumstances
and in particular to the subject matter of the programme.
8.10 Broadcasters should ensure that the re-use of material, i.e. use of material
originally filmed or recorded for one purpose and then used in a programme
for another purpose or used in a later or different programme, does not create
an unwarranted infringement of privacy. This applies both to material obtained
from others and the broadcaster’s own material.
8.11 Doorstepping for factual programmes should not take place unless a request for
an interview has been refused or it has not been possible to request an interview,
or there is good reason to believe that an investigation will be frustrated if
the subject is approached openly, and it is warranted to doorstep. However,
normally broadcasters may, without prior warning interview, film or record
people in the news when in public places.
(See “practice to be followed” 8.15.)
Meaning of “doorstepping”:
Doorstepping is the filming or recording of an interview or attempted interview
with someone, or announcing that a call is being filmed or recorded for broadcast
purposes, without any prior warning. It does not, however, include vox-pops
(sampling the views of random members of the public).
8.12 Broadcasters can record telephone calls between the broadcaster and the other
party if they have, from the outset of the call, identified themselves, explained
The Ofcom Broadcasting Code December 2009 41
the purpose of the call and that the call is being recorded for possible broadcast
(if that is the case) unless it is warranted not to do one or more of these
practices. If at a later stage it becomes clear that a call that has been recorded
will be broadcast (but this was not explained to the other party at the time of the
call) then the broadcaster must obtain consent before broadcast from the other
party, unless it is warranted not to do so.
(See “practices to be followed” 7.14 and 8.13 to 8.15.)
8.14 Material gained by surreptitious filming and recording should only be broadcast
when it is warranted.
(See also “practices to be followed” 7.14 and 8.12 to 8.13 and 8.15.)
42 www.ofcom.org.uk
8.16 Broadcasters should not take or broadcast footage or audio of people caught up
in emergencies, victims of accidents or those suffering a personal tragedy,
even in a public place, where that results in an infringement of privacy, unless it
is warranted or the people concerned have given consent.
8.17 People in a state of distress should not be put under pressure to take part in
a programme or provide interviews, unless it is warranted.
8.18 Broadcasters should take care not to reveal the identity of a person who has died
or of victims of accidents or violent crimes, unless and until it is clear that the
next of kin have been informed of the event or unless it is warranted.
8.19 Broadcasters should try to reduce the potential distress to victims and/or
relatives when making or broadcasting programmes intended to examine past
events that involve trauma to individuals (including crime) unless it is warranted
to do otherwise. This applies to dramatic reconstructions and factual dramas, as
well as factual programmes.
8.20 Broadcasters should pay particular attention to the privacy of people under
sixteen. They do not lose their rights to privacy because, for example, of the
fame or notoriety of their parents or because of events in their schools.
8.22 Persons under sixteen and vulnerable people should not be questioned about
private matters without the consent of a parent, guardian or other person of
eighteen or over in loco parentis (in the case of persons under sixteen), or a person
with primary responsibility for their care (in the case of a vulnerable person),
unless it is warranted to proceed without consent.
Section Nine:
Sponsorship
(Relevant legislation includes, in particular, sections 319(2)(i) and (j) and 319(4)(e)
and (f) of the Communications Act 2003, Articles 1, 3(e), 3(f) and 10(1), of the
Audiovisual Media Services Directive, and Article 10 of the European Convention
on Human Rights.)
This section of the Code does not apply to BBC services funded by the licence fee.
Principle
To ensure that the unsuitable sponsorship of programmes on radio
and television is prevented, with particular reference to:
• transparency – to ensure sponsorship arrangements are
transparent;
• separation – to ensure that sponsorship messages are separate
from programmes and to maintain a distinction between
advertising and sponsorship; and
• editorial independence – to ensure that the broadcaster maintains
editorial control over sponsored content and that programmes
are not distorted for commercial purposes.
In this Principle, programmes include “channels” as defined below.
Rules
Costs include any part of the costs connected to the production or broadcast of the
programme or channel.
9.5 There must be no promotional reference to the sponsor, its name, trademark,
image, activities, services or products or to any of its other direct or indirect
interests. There must be no promotional generic references. Non-promotional
references are permitted only where they are editorially justified and incidental.
Sponsorship credits
Television and radio
9.6 Sponsorship must be clearly identified as such by reference to the name and/or
logo of the sponsor. For programmes, credits must be broadcast at the beginning
and/or end of the programme.
9.7 The relationship between the sponsor and the sponsored channel or programme
must be transparent.
Radio
Television
Relevant legislation includes, in particular, sections 319(2)(f) and (i) and 319(4)(e) and
(f) of the Communications Act 2003, Articles 1, 3(e), 10(1), and 18 of the Audiovisual
Media Services Directive, section 21(1) of the Financial Services and Markets Act
2000, paragraph 3 of the Investment Recommendation (Media) Regulations Act 2005,
and Article 10 of the European Convention on Human Rights.)
This section of the Code does not apply to BBC services funded by the licence fee,
which are regulated on these matters by the BBC Trust.
The rules in this section are subject to, and supplemented by, Ofcom’s Cross-
promotion Code.
Principles
To ensure that the independence of editorial control over programme
content is maintained and that programmes are not distorted for
commercial purposes.
To ensure that the advertising and programme elements of a service
are clearly separated.
Rules
10.1 Broadcasters must maintain the independence of editorial control over
programme content.
10.2 Broadcasters must ensure that the advertising and programme elements
of a service are kept separate.
Products or services in programmes
10.3 Products and services must not be promoted in programmes.
This rule does not apply to programme-related material.
(See Rule 10.6.)
10.4 No undue prominence may be given in any programme to a product or service.
The Ofcom Broadcasting Code December 2009 49
Note:
“Undue prominence” may result from:
• the presence of, or reference to, a product or service (including company names,
brand names, logos) in a programme where there is no editorial justification; or
• the manner in which a product or service (including company names, brand
names, logos) appears or is referred to in a programme.
• Prop placement: For the purpose of this rule, references to products or services
acquired at no, or less than full, cost, where their inclusion within the programme is
justified editorially, will not be considered to be product placement. On television,
a brief, basic text acknowledgement of the provider of these products or services
may be included within the end credits of the programme. This is permitted only
where the identity of the product is not otherwise apparent from the programme
itself.
Programme-related material
Virtual advertising
Television
10.17 The use of electronic imaging systems during broadcast coverage of an event
must comply with the following requirements:
Appendix 1
(e) the desirability of securing that the content of services identifies when there
is a change affecting the nature of a service that is being watched or listened
to and, in particular, a change that is relevant to the application of the
standards set under this section; and
(f) the desirability of maintaining the independence of editorial control over
programme content.
(5) OFCOM must ensure that the standards from time to time in force under this
section include:
(a) minimum standards applicable to all programmes included in television and
radio services; and
(b) such other standards applicable to particular descriptions of programmes,
or of television and radio services, as appear to them appropriate for
securing the standards objectives.
(6) Standards set to secure the standards objective specified in subsection (2)
(e) shall, in particular, contain provision designed to secure that religious
programmes do not involve:
(a) any improper exploitation of any susceptibilities of the audience for such
a programme; or
(b) any abusive treatment of the religious views and beliefs of those belonging
to a particular religion or religious denomination.
(7) In setting standards under this section, OFCOM must take account of such of
the international obligations of the United Kingdom as the Secretary of State
may notify to them for the purposes of this section.
(8) In this section “news” means news in whatever form it is included in a service.
The Ofcom Broadcasting Code December 2009 59
(b) the requirement specified in subsection (1)(c) is one that needs to be satisfied
only in relation to all the programmes included in the service in question,
taken as a whole.
(5) OFCOM’s standards code shall contain provision setting out the rules to be
observed in connection with the following matters:
(a) the application of the requirement specified in subsection (1)(b);
(b) the determination of what, in relation to that requirement, constitutes a
series of programmes for the purposes of subsection (4)(a);
(c) the application of the requirement in subsection (1)(c).
(6) Any provision made for the purposes of subsection (5)(a) must, in particular,
take account of the need to ensure the preservation of impartiality in relation
to the following matters (taking each matter separately):
(a) matters of major political or industrial controversy, and
(b) major matters relating to current public policy, as well as of the need
to ensure that the requirement specified in subsection (1)(b) is satisfied
generally in relation to a series of programmes taken as a whole.
(7) In this section “national radio service” and “local radio service” mean,
respectively, a sound broadcasting service which is a national service within the
meaning of section 245 and a sound broadcasting service which is a local service
within the meaning of that section.
Section 321: Objectives for advertisements and sponsorship
(1) Standards set by OFCOM to secure the objectives mentioned in section 319(2)
(a) and (g) to (j):
(a) must include general provision governing standards and practice in
advertising and in the sponsoring of programmes; and
(b) may include provision prohibiting advertisements and forms and
methods of advertising or sponsorship (whether generally or in particular
circumstances).
The Ofcom Broadcasting Code December 2009 61
Appendix 2
4. A codification of the provisions has been proposed by the European Commission in order to consolidate
the requirements into a single directive. The new Directive, which will replace the existing version, is
expected to be adopted and brought into force during 2010. Although the new Directive will fully preserve
the content of the existing legislation it will lead to a renumbering of provisions which will need to be
reflected in this Code. We will carry out this exercise at the appropriate time.
The Ofcom Broadcasting Code December 2009 63
(c) ‘editorial responsibility’ means the exercise of effective control both over
the selection of the programmes and over their organisation either in
a chronological schedule, in the case of television broadcasts, or in a
catalogue, in the case of on-demand audiovisual media services.
Editorial responsibility does not necessarily imply any legal liability under
national law for the content or the services provided;
(d) ‘media service provider’ means the natural or legal person who has editorial
responsibility for the choice of the audiovisual content of the audiovisual
media service and determines the manner in which it is organised;
(e) ‘television broadcasting’ or ‘television broadcast’ (i.e. a linear audiovisual
media service) means an audiovisual media service provided by a media
service provider for simultaneous viewing of programmes on the basis of a
programme schedule;
(f) ‘broadcaster’ means a media service provider of television broadcasts;
(g) ‘on-demand audiovisual media service’ (i.e. a non-linear audiovisual media
service) means an audiovisual media service provided by a media service
provider for the viewing of programmes at the moment chosen by the user
and at his individual request on the basis of a catalogue of programmes
selected by the media service provider;
(h) ‘audiovisual commercial communication’ means images with or without
sound which are designed to promote, directly or indirectly, the goods,
services or image of a natural or legal entity pursuing an economic activity.
Such images accompany or are included in a programme in return for
payment or for similar consideration or for self-promotional purposes. Forms
of audiovisual commercial communication include, inter alia, television
advertising, sponsorship, teleshopping and product placement;
(i) ‘television advertising’ means any form of announcement broadcast whether
in return for payment or other similar consideration or broadcast for self-
promotional purposes by a public or private undertaking in connection with
a trade, business, craft or profession in order to promote the supply of goods
64 www.ofcom.org.uk
Article 3e
1. Member States shall ensure that audiovisual commercial communications
provided by media service providers under their jurisdiction comply with
the following requirements:
(a) audiovisual commercial communications shall be readily recognisable
as such. Surreptitious audiovisual commercial communication shall be
prohibited;
(b) audiovisual commercial communications shall not use
subliminal techniques;
(c) audiovisual commercial communications shall not:
(i) prejudice respect for human dignity;
(ii) include or promote any discrimination based on sex, racial or ethnic
origin, nationality, religion or belief, disability, age or sexual orientation;
(iii) encourage behaviour prejudicial to health or safety;
(iv) encourage behaviour grossly prejudicial to the protection of the
environment;
(d) all forms of audiovisual commercial communications for cigarettes and
other tobacco products shall be prohibited;
(e) audiovisual commercial communications for alcoholic beverages shall
not be aimed specifically at minors and shall not encourage immoderate
consumption of such beverages;
(f) audiovisual commercial communication for medicinal products and medical
treatment available only on prescription in the Member State within whose
jurisdiction the media service provider falls shall be prohibited;
(g) audiovisual commercial communications shall not cause physical or moral
detriment to minors. Therefore they shall not directly exhort minors to buy
66 www.ofcom.org.uk
(c) they shall not give undue prominence to the product in question;
(d) viewers shall be clearly informed of the existence of product placement.
Programmes containing product placement shall be appropriately identified
at the start and the end of the programme, and when a programme resumes
after an advertising break, in order to avoid any confusion on the part of the
viewer.
By way of exception, Member States may choose to waive the requirements
set out in point (d) provided that the programme in question has neither
been produced nor commissioned by the media service provider itself or a
company affiliated to the media service provider.
3. In any event programmes shall not contain product placement of:
tobacco products or cigarettes or product placement from undertakings
whose principal activity is the manufacture or sale of cigarettes and other
tobacco products, or
specific medicinal products or medical treatments available only on
prescription in the Member State within whose jurisdiction the media
service provider falls.
4. The provisions of paragraphs 1, 2 and 3 shall apply only to programmes
produced after 19 December 2009.
Appendix 3
2. The exercise of these freedoms, since it carries with it duties and responsibilities,
may be subject to such formalities, conditions, restrictions or penalties as are
prescribed by law and are necessary in a democratic society, in the interests
of national security, territorial integrity or public safety, for the prevention
of disorder or crime, for the protection of health or morals, for the protection
of the reputation or the rights of others, for preventing the disclosure of
information received in confidence, or for maintaining the authority and
impartiality of the judiciary.
Article 14
1. The enjoyment of the rights and freedoms set forth in this Convention shall
be secured without discrimination on any ground such as sex, race, colour,
language, religion, political or other opinion, national or social origin,
association with a national minority, property, birth or other status.
74 www.ofcom.org.uk
Appendix 4
3 S.I. 2005/1529
The Ofcom Broadcasting Code December 2009 75
Meaning of “share”:
Share means any share in a company and includes a derivative on such a share
(including traded options).
Disclosure requirement:
A financial interest would be subject to disclosure where the journalist (or a close
family member) would be likely to get a financial benefit or avoid a financial loss if
people acted in line with the financial promotion. Where that is the case, the journalist
or editor responsible for the financial promotion must declare the nature of any
financial interest they (or their close family member) hold.
Note: The disclosure requirement is subject to certain exceptions, set out in paragraphs
4 to 6 below.
4. The exceptions to the disclosure requirement are where the financial promotion
is in either:
76 www.ofcom.org.uk
8. Provided that the financial promotion made is not made as part of an organised
marketing campaign, the exemption applies where the financial promotion:
• comprises words which are spoken by the director or employee and not
broadcast, transmitted or displayed in writing; or
• is displayed in writing only because it is part of an interactive dialogue to
which the director or employee is a party and in the course of which that
person is expected to respond immediately to questions put by a recipient
of the communication.
The exemption also requires that the director or employee is identified as
such in the financial promotion before it is communicated.
Investment recommendations
9. The Investment Recommendation (Media) Regulations came into force on
1 July 2005. They impose standards on those who are, through the media,
producing investment recommendations or disseminating investment
recommendations produced by a third party. The standards require that the
information is fairly presented, and there is disclosure of significant interests
in an investment someone is recommending or of any conflicts of interest.
If someone is regulated by the FSA because of their activity in producing
investment recommendations or disseminating investment recommendations
produced by a third party, they will be subject instead to rules of the FSA.
10. There are exemptions from the Regulations for those producing or
disseminating regulations in the media where self-regulation is in place,
including where the Ofcom Broadcasting Code applies.
11. The Regulations are interpreted by Ofcom to apply to its licensees and
S4C as follows. Where people working on programmes make an investment
recommendation themselves, the broadcaster must ensure that:
• the identity of the person making the recommendation is clear;
• the investment recommendation is presented fairly; and
• any financial interest that may reasonably be expected to impair
the objectivity of that recommendation is disclosed.
Note:
Where a television or radio programme features someone regulated by the FSA who
makes an investment recommendation, that person’s compliance with the FSA
rules is the responsibility of that person and not the broadcaster. If a person working
on a programme interviews someone who is not regulated by the FSA who makes
an investment recommendation, responsibility again lies with the interviewee not
the broadcaster to ensure his/her compliance with the Regulations.
80 www.ofcom.org.uk
of thought and religious belief, 5.6, 5.7, 5.8, 5.9, 5.10, 5.11, 5.12,
Appendix 3 6.8, 6.9, 6.10, 6.11
in election programmes, 6 passim
fund-raising programmes, 10.13,
10.14, 10.15 in news programmes, 5.1, 5.3, 5.4,
5.5, 5.6, 5.7, 5.8, 5.9, 5.11, 5.12,
games shows, 2.13, 2.14, 2.15, 2.16,
6.4, Appendix 1
10.11
in ‘personal view’ programmes, 5.9,
gender, 5.10
discriminatory treatment or language in series of programmes, 5.5, 5.6, 5.7,
on grounds of, 2.3 5.8, 5.9, 5.10, 5.11, 5.12
in single programmes, 5.5, 5.11
harm and offence, 2 passim,
meaning of “due impartiality”, 5
Appendix 1
of chairs of discussion programmes,
harmful material, 5.9
protection from, 2.1, Appendix 1 undue prominence of views and
opinions, 5.4, 5.13
hidden microphones and cameras,
7.14, 8.13, 8.14, 8.15 incest,
use of term, 1.8
hijacking reports, 3.6
incitement,
hospitals,
to crime and disorder, 3.1,
consents for filming in, 8.8
Appendix 1
hypnotism, 2.9 to racial hatred, Appendix 2
identification of young victims or industrial controversy,
witnesses in court cases, 1.8, 1.9 due impartiality on 5.4, 5.5, 5.9, 5.10,
5.11, 5.12, 6.1, Appendix 1
ill people,
meaning of, 5.4, 5.11
rights to privacy, 8.22
undue prominence of views and
impartiality, 5 passim, Appendix 1 opinions on 5.13
in current affairs and documentaries,
information about content for
5.4, 5.5, 5.6, 5.7, 5.8, 5.9, 5.10,
children, 1.7
5.11, 5.12, 5.13
in discussion programmes, 5.4, 5.5,
88 www.ofcom.org.uk
suffering and distress, 8.16, 8.17, 8.19 psychic practices, 1.27, 2.6, 2.7, 2.8
“warranted” infringement, 8.1
public interest, 3.3, 3.5, 7.3, 7.14, 8.1,
re-use of material, 8.10
8.13
prizes,
public places,
in competitions, 2.16, 10.11
filming in, 8.4, 8.11
in children’s programmes, 1.30
public policy,
products and services,
impartiality on, 5.4, 5.5, 5.6, 5.7, 5.8,
in competitions, 10.11
5.9, 5.10, 5.11, 5.12, 5.13
placement, 10.5
undue prominence to views and
references to brand names, 10.3, 10.4,
opinions on, 5.13, Appendix 1
10.11
publications related to
profanity, 1.14, 1.15, 1.16, 2.3, 4.2
programmes,
programme-related materials, 10.3, promotion of, 10.6, 10.7, 10.8
10.6, 10.7, 10.8, 10.9
race
meaning of, 10.8
discrimatory treatment or language
sponsorship, 10.8
on grounds of, 1.14, 1.15, 1.16, 2.3
programme series,
radio services, Appendix 1
meaning of, 5.6, 5.5, Appendix 1
and child listeners, 1.3, 1.5, 1.6, 1.7,
programme sponsorship, 1.10, 1.11, 1.12, 1.13, 1.14, 1.16,
see sponsorship 1.20, 1.27, 4.7
charity appeals, 10.13, 10.14,
programme trails, 9.11, 9.14
funds for programmes, 10.15
promotions, sponsorship, 9 passim
financial, 10.16, Appendix 4
radio licensable content service,
in sponsored programming, 9.5
Appendix 1
of commercial products and services,
10.3, 10.4 rape,
of religious views and beliefs, 4.4, 4.5 coverage of, 1.8, 2.3
psychiatric patients, reconstructions, 7.9, 8.19
rights to privacy, 8.22
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vulnerable people,
interviews with, 7.5, 8.21, 8.22
meaning of, 8.22
rights to privacy, 8.20
Wales,
Assembly elections, 6.1, 6.2, 6.13
warning announcements, 2.3, 2.12,
Appendix 2
“watershed,”
and exorcism and paranormal
demonstrations, 1.27
and films, 1.23
and offensive language, 1.14, 1.16
and portrayal of sex and nudity, 1.20,
1.21, 1.23
and violence and dangerous
behaviour, 1.11, 1.12, 1.13
information for pre-watershed
content, 1.7
meaning of, 1.4
observance by television broadcasters,
1.4
transition to adult material, 1.6
Welsh Assembly elections, 6.1, 6.2,
6.13
wind-up calls, 7.14, 8.15
witnesses in court cases, 1.8, 1.9, 3.4,
3.5
young people, see under-eighteens
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The Ofcom Broadcasting Code December 2009 97
Cross-promotion Code
Effective from 10 July 2006
Contents
1: Introduction
2: Legislative
background to
the Code
3: Principles
4: Rules
5: Guidance
6: General guidance
on the
Cross-promotion
CodePrinciples
Rules
Guidance
General guidance
on the Cross-
promotion Code
98 www.ofcom.org.uk
Introduction
1.1 Subject to this Cross-promotion Code (‘the Code’), television broadcasters are
able to promote programmes, channels and other broadcasting-related services
without such promotions being considered advertising and included in the
calculation of advertising minutage.
1.2 The amount of advertising that may be broadcast on a television channel is
restricted by the Rules on Amount and Distribution of Advertising (‘RADA’) ¹.
RADA imposes a maximum on the amount of advertising that can be shown
in a given hour and over any one day. For the purposes of RADA, the term
‘advertising’ is used to refer to any form of promotional announcement
broadcast in return for payment or similar consideration.
1.3 The Code replaces the rules regulating the promotion of programmes, channels
and related services on commercial television issued by the ITC in January
2002 and takes effect from 10 July 2006.
1.4 The Code applies to television services regulated by Ofcom. However, it does
not apply to BBC services funded by the licence fee or grant in aid.
All references to ‘licensees’ should be interpreted accordingly.
1.5 The Code applies to promotions outside programmes only.
1.6 Within programmes, references to all products and services, including
broadcasting-related services, are subject to the rules in Section 10 (Commercial
References) of the Broadcasting Code.
1.7 The Ofcom Broadcasting Code applies in the usual way to the content of
promotions outside programmes, unless otherwise stated in the guidance on
Section 10 of the Broadcasting Code.
1. RADA was replaced by the Code on Scheduling TV Advertising (COSTA) on 1 September 2008.
COSTA is available at http://www.ofcom.org.uk/tv/ifi/codes/code_adv/
The Ofcom Broadcasting Code December 2009 99
Principles
3.1 There are two key principles which the Rules contained in Section 4 of the
Code are designed to reflect:
i) ensuring that cross-promotions on television are distinct from advertising and
inform viewers of services that are likely to be of interest to them as viewers; and
ii) ensuring that promotions on television outside programmes do not prejudice
fair and effective competition (and, in particular, ensuring that, as television
broadcasting in the United Kingdom switches from analogue to digital
transmission, consumers are made aware of the various platforms and digital
retail TV services through which they can receive broadcasting services and
that this is done in such a way that will avoid the distortion of fair and effective
competition).
Rules
Meanings
‘Broadcasting-related Services’:
include all broadcasting activities licensable by Ofcom, for example television and
radio services. They also include other services with a ‘broadcasting feel’, that is,
services which deliver content similar to that delivered on a television or radio
service. In addition, a website that provides content clearly and directly related to a
Broadcasting-related Service may itself be a Broadcasting-related Service.
‘Cross-promotions’:
are promotions, on a channel, of programmes and Broadcasting-related Services, that
are not Self-promotions.
‘Licensees’:
are the companies and legal entities which hold a broadcasting licence granted by
Ofcom pursuant to the Broadcasting Act 1990 (as amended by the Broadcasting Act
1996 and the Communications Act 2003).
The Ofcom Broadcasting Code December 2009 101
‘Promotions’:
are Self-promotions and Cross-promotions.
‘Self-promotions’:
are promotions on a channel for that same channel and/or for programmes
broadcast on that channel.
Broadcasting-related services
4.1 All licensees and S4C shall ensure that Cross-promotions are limited to
Broadcasting-related Services.
Platform and retail TV service neutrality
4.2 The following rule shall apply to the analogue services of Channel 3, Channel 4
and Channel 5 licensees (‘the Main Commercial Terrestrial Broadcasters’).
The Main Commercial Terrestrial Broadcasters shall ensure that Promotions
to analogue households for Broadcasting-related Services that mention a digital
retail television service and/or digital television broadcasting platform treat all
major digital retail television services and/or digital platforms in an equal and
impartial manner. In particular:
(a) promotions that refer to a digital retail television service, such as Freeview or
Sky, must also name all other digital retail television services on which the
Broadcasting-related Service is available;
(b) promotions that refer to a particular digital platform, such as digital terrestrial
television (‘DTT’) or cable, must refer to all other digital platforms on which
the Broadcasting-related Service is available. Generic promotions for digital
television are permitted if they do not specifically mention any particular
platform; and
(c) promotions must treat digital retail television services and/or digital platforms
equally in respect of all aspects mentioned, such as pricing, brand names,
availability and packages.
102 www.ofcom.org.uk
Guidance
5.1 This guidance is non-binding and will be reviewed from time to time to reflect
Ofcom’s experiences with individual cases. It is provided to assist licensees in
interpreting and applying the Code. Every complaint or case will be dealt with
on a case by case basis according to the individual facts of the case.
Broadcasting-related services
5.2 Ofcom does not wish to be prescriptive in defining the term ‘Broadcasting-
related Services’. Depending on the individual facts, it may include a service
whereby audiovisual content is delivered over a mobile or broadband platform,
and video-on-demand. It is distinct from ‘programme-related material’, which
is defined in Section 10 of the Broadcasting Code.
Cross-promotion relationships
(ii) the Licence Holder for the promoted channel has a shareholding of 30% or
more (or voting power of 30% or more) in the Licence Holder for the promoting
channel; or2
(iii) the Actual Licence Holder for the promoted channel and promoting
channel are the same.
5.5 For the purposes the relevant relationships outlined in paragraph 5.43 :
‘Actual Licence Holder’ means: the legal entity or company which holds the
broadcasting licence granted by Ofcom pursuant to the Broadcasting Act 1990 (as
amended by the Broadcasting Act 1996 and the Communications Act 2003); and
‘Licence holder’ means: the Actual Licence Holder or any legal entity or company
which has a 30% or more shareholding (or 30% or more voting power) in the Actual
Licence Holder.
5.6 If there is less than a 30% shareholding (or less than 30% voting power), there
may be insufficient incentives for a broadcaster to provide another channel
or service with free airtime and broadcasters will need to demonstrate that
no consideration has passed between the parties and that Cross-promotion is
justified on the basis of other incentives.
5.7 In the case of Cross-promotions between Channel 3 licence holders, there will
be a rebuttable presumption that no consideration has passed.
2 Please note that, since publication of the cross-promotion statement on 9 May 2006, this part of the
guidance has been revised by adding the word “or”. This amendment has been made to make clear that in
order to create the rebuttable presumption explained in paragraph 5.3, a broadcaster only needs to satisfy
one of the three relationships which are outlined in paragraph 5.4.
3 Please note that, since publication of the cross-promotion statement on 9 May 2006, this part of the
guidance has been revised by adding the text “For the purposes the relevant relationships outlined in
paragraph 5.4”. This amendment has been made to make clear that the definitions only apply to the
relationships outlined in paragraph 5.4.
104 www.ofcom.org.uk
5.13 Whilst the materiality threshold does not appear to be met for any particular
retail TV services available via the broadband platform, Ofcom still considers
that it will be appropriate for the Main Commercial Terrestrial Broadcasters to
refer to broadband TV4.
5.14 For the avoidance of doubt, the Main Commercial Terrestrial Broadcasters
must still comply with the neutrality requirement if, instead of making a generic
reference to smaller digital platforms, they refer to the availability of their
channels on a specific digital platform or retail TV service which does not
satisfy the materiality threshold (e.g. by mentioning a particular brand name).
Therefore, the materiality threshold operates in a way which gives the Main
Commercial Terrestrial Broadcasters a choice of either referring specifically to
all the smaller digital platforms and retail TV services where their channels are
available within the relevant reception area or making a generic reference such
as “available on other digital platforms”.
5.15 Ofcom would recommend that the Main Commercial Terrestrial Broadcasters
use the following two phrases when referring to appropriate platforms or retail
TV services:
• If the broadcaster only wishes to mention platforms: “available on satellite,
cable, digital TV through your aerial, or broadband TV5”
• If the broadcaster wishes to mention retail TV service brands: “available on
Sky, NTL/Telewest, Freeview or other digital platforms”6
4 Please note that, since publication of the cross-promotion statement on 9 May 2006, this part of the
guidance has been revised by adding ‘TV’ after the word ‘broadband’ in the last sentence. The amendment
has been made to give further clarity.
5 Please note that, since publication of the cross-promotion statement on 9 May 2006, this part of the
guidance has been revised by replacing the text “available on satellite, cable, digital TV through your aerial
or over broadband” with “available on satellite, cable, digital TV through your aerial, or broadband TV”.
This amendment has been made to give further clarity.
6 This phrase is intended to reflect the current branding of the retail TV services which satisfy the
materiality threshold. The main commercial terrestrial broadcasters who are subject to the platform
neutrality requirement will need to amend such a phrase to reflect any branding changes made to the retail
TV services.
106 www.ofcom.org.uk