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CCNA Qualified Person With Coding Skills

This candidate has over 4 years of experience in IT development, support, and customer service. They have a wide range of technical skills including programming languages like PHP, Java, and C++ as well as experience administering Windows servers, Office 365, and networking equipment. They are looking for an IT role that allows for learning, innovation and helping an organization grow their skills.

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johntriple
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81 views2 pages

CCNA Qualified Person With Coding Skills

This candidate has over 4 years of experience in IT development, support, and customer service. They have a wide range of technical skills including programming languages like PHP, Java, and C++ as well as experience administering Windows servers, Office 365, and networking equipment. They are looking for an IT role that allows for learning, innovation and helping an organization grow their skills.

Uploaded by

johntriple
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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SOME GUY {NAME}

Age : 27 Address : Greenslopes, QLD


Availability : Full Time Email : [email protected]
Visa Status : AU Permanent Resident Phone : 04-- --- ---

SUMMARY
4+ years of IT Dev/Support and 2+ years of customer service experience with excellent communication
skills, both verbal and written. Aiming to turbo-charge my career in IT where learning, innovation, and
creativity are encouraged, applied, and learned to expand my IT skillset and grow with the organization.

TECHNICAL SKILLS
CODING
CSS | HTML | PHP | SQL Server scripting | JQuery | JavaScript | C++ | JAVA | OOP | CodeIgniter

SETUP/SUPPORT
Level 1 & 2 Support | FreshDesk Service Desk | Windows Server | Domain Controller | Active Directory |
Group Policy | DHCP | DNS | MS Office 365 | Exchange Server | Dynamics 365 | SharePoint | Team
Viewer | TCP/IP Networks | LAN | WLAN | VPN | Configure/Troubleshoot Router/Switch | Information
Security | Moodle eLearning Admin | Software Documentation | Cloud Technology Basics (Azure/AWS)

EXPERIENCES

IT SUPPORT OFFICER – Mid 2016 – Late 2018


X RTO based in QLD, NSW, and SA

Development Projects Completed:


• Develop application using PHP, MySQL to automate TRANSLink Concession for tertiary students
• Application to organise, track and monitor assessments involving students and trainers
• Automate and monitor certificate requests and processing by developing an app that connects
students, trainers, student administration, accounts, and printing department
Duties and Responsibilities:
• Manage Exchange Server, Domain Controller, Active Directory and more in Windows Server
• Manage user accounts, installations, licensing of Office 365 and services like Dynamics 365,
Outlook, Yammer, OneDrive, as well as other services including Exchange and Azure
• Develop and maintain Microsoft SharePoint sites, libraries and their permissions
• Monitor and maintain computers, printers, computer networks, VOIP phones, and networking
equipment
• Monitor and customise Moodle eLearning Management System (ELMS) to meet the students
and college requirements
• Investigate, diagnose and solve Mac, Windows 7/8/10, computer software and hardware faults
• Talk to staff and students through either remote, face-to-face or telephone to help resolve
technical issues
TEAM MEMBER (Weekend Casual) – 2016 – Present
X Pty Ltd (Major Tech. Retail Company)

ASSOCIATE SOFTWARE DEVELOPER – Mid 2014 – Early 2016


X Company in South Asia (Offshore division of a company based in the USA)

• Develop applications that provide enterprise-wide risk management and environmental


software solutions with comprehensive settlement and accounting functionalities
• Hands on experience with agile software development approach
• Write codes for front end development using core PHP, JavaScript, JQuery, DHTMLX
• Enhance {name} framework (an in-house PHP Framework) and develop its components
• SQL Server - Database design, development, store procedure, function, trigger, complex join
• SQL Server Integration Services: Import data from various sources to database
• Fix bugs, test and verify the software using various performance tools
• Prepare documentation about the functional usage of the software as well as codes by other
developers and end users

EDUCATIONAL QUALIFICATION

Level Institution Grades Completed


Certificate IV in Training and Assessment X Competent 2017
Certificate III in Aged Care Y Competent 2016

BIM Z College in High


2013
(Bachelors in Information Management) South Asia Distinction

TRAININGS / CERTIFICATIONS
Cisco Certified Network Associate (CCNA) Training
Linux Terminal Server Project (LTSP) Training
Microsoft Technology Associate (MTA) Certification – Windows Server 2008 R2
First Aid Officer (Current)

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