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Process Flow, Mechanical: Applicable For C702, C702a & C702c

Process Flow

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Riza Virsada
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Download as PDF, TXT or read online on Scribd
39 views

Process Flow, Mechanical: Applicable For C702, C702a & C702c

Process Flow

Uploaded by

Riza Virsada
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Process Flow, Mechanical

Process Flow, Mechanical


Applicable for C702, C702a & C702c

Contents
1 Process Flow, Mechanical................................................................................ 2
1.1 Process Flow Mechanical, Description.................................................. 3
2 Process Flow, Label.......................................................................................... 4
2.1 Process Flow Label, Description ........................................................... 4
3 Revision History ................................................................................................ 5

1213-5337 1
Company Internal © Sony Ericsson Mobile Communications AB
Process Flow, Mechanical

1 Process Flow, Mechanical

1213-5337 1 2(5)
Company Internal © Sony Ericsson Mobile Communications AB
Process Flow, Mechanical

1.1 Process Flow Mechanical, Description


Box Reference
Unit in Process the phone according to local requirements.
Determine Fault Test Instruction, Mechanical
Determine if the phone is faulty or not, and try to confirm the
customer’s complaint. Only perform those tests necessary to
confirm the failure.

If a hardware fault is found, or a hardware and software fault is


found, then continue with Trouble Shoot.

If only a software fault is found, then continue with Upgrade


Software to Latest Revision, Test, and Unit Out.
Report as SW upgrade.

If no hardware or software fault is found, then continue with


Upgrade Software to Latest Revision, Test, and Unit Out.
Report as No Trouble Found, NTF.

If liquid intrusion or other abuse is found, then continue with Reject


for Customer Abuse.
Reject for Customer Test Instruction, Mechanical
Abuse If liquid intrusion or abuse is found, then reject the product
according to local requirements.
Trouble Shoot Trouble Shooting Guide, Mechanical
Determine the cause of the failure. Trouble-shoot the phone
according to the guide for the most common faults.
Repair Working Instruction, Mechanical
Repair the faulty phone according to the instruction. Replace parts
as required. (Product Change Survey, Mechanical)

Flashing the latest software into the phone at this point may “repair”
some problems.
Upgrade Software to Product Change Survey, Mechanical
Latest Revision if Upgrade the software to the latest revision if needed.
Needed
Update Label if Needed Working Instruction Mechanical
Print and apply a new label if needed.
Test Test Instruction, Mechanical
Perform all tests as described in the instruction.
Unit Out Process and package the phone according to local requirements.
Next Repair Level If the cause of the failure cannot be found or is not reparable at this
level, then escalate the phone to the next repair level, or return it to
the customer at the customer’s request.
Report as Escalate.

1213-5337 1 3(5)
Company Internal © Sony Ericsson Mobile Communications AB
Process Flow, Mechanical

2 Process Flow, Label

Unit in

Read the old label


Print a new label Use Label Make to print a new label

Remove the old


Only one label is allowed on the frame
label

Assemble a new
label

Unit Out

2.1 Process Flow Label, Description


Box Reference
Read the old label Print Use the Label Make II program; read the information on the old
a new label label and use that as an input for the new label.
Print a new Label.
Continue with Remove the old label.

Remove the old label Working Instructions


Remove the old label according to the instructions. Only one label is
allowed on the frame.
Continue with Assemble a new label.

Assemble a new label Working Instructions


Assemble the new label according to the instructions.

1213-5337 1 4(5)
Company Internal © Sony Ericsson Mobile Communications AB
Process Flow, Mechanical

3 Revision History
Rev. Date Changes / Comments
1 2008-05-22 First Release

1213-5337 1 5(5)
Company Internal © Sony Ericsson Mobile Communications AB

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