Muhammed Thanzeel
Muhammed Thanzeel
Dubai-UAE
Contact: +971555087055; Email:[email protected] Date of Birth: 08th Nov 1993
CAREER OBJECTIVE:
To work in a challenging environment where I can take part in the growth of the organization by applying my abilities
to the best and where there is room for upgrading my skills and knowledge .
PROFESSIONAL EXPERIENCE:
Company Name : Punjab National Bank.
Designation : Customer Care Executive.
Time Period : One Year
Responsibilities:
Assist customers with routine account-related requests such as: funds transfers, automatic funds transfers (AFTs),
stop payments, inquiries about bank deposit products and service charges, inquiries about ATM and debit card
usage and limits, inquiries about checking and savings accounts transactions, inquiries about funds availability, and
check verification requests by third parties.
Inform and suggest new banking products to customers.
Provide information to customers on their account status and account balances.
Responded to customer inquiries, providing information on bank accounts, policies, products, and services.
Provide outstanding assistance to customers with all their banking transactions and services.
Quickly and effectively solved customer challenges
Checked status of bank accounts, explain incurred fees and help customers with any issues pertaining to account.
Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions.
Assist customers with taking out different types of loans including personal auto home equity etc.
Responsible for taking all incoming calls and transferring them to the right person.
Responsible for handling customer customer complaints.
COMPUTER SKILLS:
MS Word & MS Excel.
Internet Access & Email operations.
EDUCATIONAL CREDENTIALS:
Intermediate, 2011
Thumbe pre-university college, Thumbe Mangalore karnataka
Matriculation, 2009
Thumbe High school, Thumbe Mangalore Karnataka
INTERPERSONAL SKILSS:
Good communication skills, Quick learner.
Self-Motivated & capable of growing with the organization.
Ability to cope up with different situations.
Hard working, Responsible natured & Result oriented.
Committed to duties.
Ability to rapidly build relationship and set up trust.
HOBBIES:
Playing Cricket and Shuttle Badminton.
PERSONAL DETAILS:
Father’s Name : S M Ibrahim
Mother’s Name : Mariyamma
Date Of Birth : 08/11/1993
Language Known : English, Hindi, Kannada, Malayalam, Bearry, Tulu.
Marital Status : Single
Nationality : Indian
Passport No. : P8366919
Visa Status : Visit Visa
Visa Expire : July 2018
DECLARATION:
I hereby declare that above information is correct to the best of my knowledge And belief.
Place: Dubai(UAE)
Muhammed Thanzeel