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+91 Email:-: Technical Support Skills

This document contains a resume for an individual seeking a position as a Desktop Support Engineer. The resume outlines technical skills including experience with various Windows operating systems, Microsoft Office applications, hardware and networking. It also provides details on work experience at NIIT as a desktop support engineer, responsibilities in that role, education qualifications including a software engineering degree from NIIT and ongoing studies. Personal details like father's name, date of birth, marital status and strengths are also included.

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ANAND KUMAR
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47 views2 pages

+91 Email:-: Technical Support Skills

This document contains a resume for an individual seeking a position as a Desktop Support Engineer. The resume outlines technical skills including experience with various Windows operating systems, Microsoft Office applications, hardware and networking. It also provides details on work experience at NIIT as a desktop support engineer, responsibilities in that role, education qualifications including a software engineering degree from NIIT and ongoing studies. Personal details like father's name, date of birth, marital status and strengths are also included.

Uploaded by

ANAND KUMAR
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Mumbai 400071

+91
Email:-

OBJECTIVE

To obtain a position as a Desktop Support Engineer with Atech utilizing software,


hardware and troubleshooting experience in order to provide the company with a solid
IT support.

TECHNICAL SUPPORT SKILLS

 Operating Systems: Windows XP, Win7, Windows 8, Windows 10.


 Application: Microsoft Office 2007,2010,2013 (Word, Excel, Power Point, Outlook)
 Hardware and Networking:
 Assembling and troubleshooting of hardware devices.
 Installation of all Microsoft Windows Series (Win7, Win8, Win10,
Server 2008, 2012.).
 Microsoft Windows maintenance, dual booting, updating antivirus,
updating windows.
 MS outlook configuration, backup, restore and troubleshooting.
 Disk Management, Partitions, Folder sharing, Access Permission
 Printer and scanners installation and troubleshooting.
 Modem configuration and Data Cards installations.
 Basic networking, Configuration of TCP/IP setting,
 Remote desktop and remote assistance.
 Cabling and LAN troubleshooting
 Installing and configuring windows server Active directory.
 DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name
Service).

 Familiar with web technology HTML, CSS, Java.


 Installation of JDK, Netbeans, Visual Studio, SQL Server etc.

WORKING EXPERIENCE

 Working at NIIT Ltd. as desktop support engineer from Oct, 2014 to 21st Jan, 2017
RESPONSIBILITY

 Troubleshooting, assembling and dissembling of hardware devices.


 Installing Microsoft Operating system, updating and maintenance.
 Configure, backup and troubleshooting of outlook.
 Provide technical solutions and troubleshooting services on need basis.
 Basic LAN/WAN connectivity and internet troubleshooting.
 Supporting the following technologies:- Microsoft Office products- Outlook, word,
excel, power point, Internet Explorer, Netbeans, visual studio, SQL server etc.

EDUCATIONAL QUALIFICATION

 Software engineering (GNIIT) from NIIT


 Hardware and networking from Jetking
 Pursuing Msc.IT from S.M.U
 Graduation Bsc.IT from Kuvempu University.
 12th from Patna high school N.I.O.S Board.
 10th from St. Michael’s High School N.I.O.S Board

PERSONAL DETAILS

Father’s name :
Date of Birth : 10/01/1991
Marital status : Single
Nationality : Indian
Language Know : English and Hindi
Hobbies : Watching Cricket & Listening Music,
Strengths : Quick adaptability, Dedication, Self-motivated.

DECLARATION

 I declare that the above facts given by me are true to the best of my knowledge
and belief.

Date ()

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