2007-2008 Restaurant Report
2007-2008 Restaurant Report
REstaurant Industry
o p e r a t i o n s r e p o r t
and
Restaurant Industry
Operations Report 2007/2008 Edition
4 List of Exhibits
6 The Restaurant Industry
9 Highlights from the Restaurant Industry Dollar
10 Understanding Medians and Means
12 Explanation of Terms
13 Introduction to Analysis of Data and Explanatory Notes
14 Section A—Full Service Restaurants (Average Check Per Person Under $15)
42 Section B—Full Service Restaurants (Average Check Per Person $15 to $24.99)
68 Section C—Full Service Restaurants (Average Check Per Person $25 and Over)
94 Section D—Limited Service Restaurants
119 Analyze Your Operation
120 Worksheet
121 Sample Survey
124 Information Regarding Regional and State Restaurant Industry Operations Reports
125 Additional Information
ISBN # 1-931400-64-4
Dear Reader:
The National Restaurant Association and Deloitte & Touche LLP are pleased to present the 2007/2008 edition of the
Restaurant Industry Operations Report.
The Restaurant Industry Operations Report is based on financial and operating data for 2006 provided by members
of the National Restaurant Association and members of various state restaurant associations. The data processing
was performed by Deloitte & Touche LLP, and the report was published in conjunction with the National Restaurant
Association. More than 700 questionnaires were received from restaurant operators, which form the basis of this report.
This unique study of the operating results of restaurants principally in 2006 includes specific financial information on full
service restaurants segregated by average check of less than $15 per person, average check per person $15 to $24.99,
average check equal to or greater than $25 per person, and limited service restaurants.
The data has been presented by type of restaurant, location, sales volume, and menu theme, among other methods.
The report presents operating results as amounts per restaurant seat and as ratios to total sales, which are the most
common bases used in the industry. Unless otherwise noted, amounts and ratios in the text and exhibits are the medians
and upper and lower quartiles of the survey data. This data is not intended to be standards or goals for individual
restaurants, nor is this report an attempt by the National Restaurant Association or Deloitte & Touche LLP to set or adjust
industry prices or operating ratios. Rather, the data and related worksheet at the back of the report are intended to be
used as management tools to help you compare your restaurant’s performance with that of similar restaurants.
This year’s survey is based on substantial effort and support provided by the Research Department of the National
Restaurant Association in Washington, D.C., and by the Restaurant & Hospitality practice of Deloitte & Touche, LLP,
including Nicole Bell, Ha Na Ko, and Ryan Huynh. Their efforts are very much appreciated.
We would like to thank the restaurant operators who supplied complete information about their restaurants, making
this study possible.
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
List of Exhibits
Exhibit Page Exhibit Page
Take-Out/Drive-Through, Outside Catering A-8 22 Amount per Seat and Ratio to Total Sales:
And Banquet Service – Ratio to Total Sales All Full Service Restaurants
(Average Check Per Person $15 to $24.99) B-9 51
Statement of Income and Expenses
Amount per Square Foot B-10 52
Amount per Seat and Ratio to Total Sales:
Amount per Seat by:
All Full Service Restaurants
Type of Establishment B-11 54
(Average Check Per Person Under $15) A-9 23
Affiliation B-13 56
Amount per Square Foot A-10 24
Sales Volume B-15 58
Amount per Seat by:
Type of Establishment A-11 26 Menu Theme B-17 60
Location A-20 37
Average Check A-22 39
Income Differential A-23 40
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
List of Exhibits – continued
Exhibit Page Exhibit Page
Section C Section D
Full Service Restaurants Limited Service Restaurants
(Average Check Per Person $25 and Over) Profile of Contributors
Profile of Contributors Highlights 94
Highlights 68 Characteristics 94
Characteristics 68 Composition of Participating Restaurants D-1 95
Composition of Participating Restaurants C-1 69 Performance Measurements
Performance Measurements
Average Check D-2 96
Average Check C-2 70 Average Daily Seat Turnover D-3 97
Average Daily Seat Turnover C-3 71 Cost per Dollar of Sales D-4 98
Cost per Dollar of Sales C-4 72 Number of Employees D-5 99
Number of Employees C-5 73 Annual Employee Turnover D-6 100
Annual Employee Turnover C-6 74 Employee Information D-7 101
Employee Information C-7 75
Take-Out/Drive-Through, Outside Catering D-8 102
Take-Out/Drive-Through, Outside Catering C-8 76 and Banquet Service – Ratio to Total Sales
and Banquet Service – Ratio to Total Sales
Statement of Income and Expenses
Statement of Income and Expenses
Amount per Seat and Ratio to Total Sales:
Amount per Seat and Ratio to Total Sales: All Limited Service Restaurants D-9 103
All Full Service Restaurants Amount per Square Foot D-10 104
(Average Check Per Person $25 and Over) C-9 77
Amount per Seat by:
Amount per Square Foot C-10 78 Type of Establishment D-11 106
Amount per Seat by:
Affiliation D-13 108
Type of Establishment C-11 80
Sales Volume D-15 110
Affiliation C-13 82
Menu Theme D-17 112
Sales Volume C-15 84
Location D-19 114
Menu Theme C-17 86
Average Check D-21 116
Location C-19 88
Ratio to Total Sales by:
Average Check C-21 90 Type of Establishment D-12 107
Ratio to Total Sales by: Affiliation D-14 109
Type of Establishment C-12 81
Sales Volume D-16 111
Affiliation C-14 83
Menu Theme D-18 113
Sales Volume C-16 85
Location D-20 115
Menu Theme C-18 87
Average Check D-22 117
Location C-20 89
Income Differential D-23 118
Average Check C-22 91
Income Differential C-23 93
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
The Restaurant Industry
The restaurant industry is a large and diverse business: Several notable industry trends expected in 2008 are:
• More creative menus: Driven by more sophisticated and
• Restaurant-industry sales are forecast to reach $558.3 billion in demanding customers, the restaurant industry has seen an explosion
2008 – an increase of 4.4 percent over 2007, or 0.9 percent in of new tastes, flavors, and preparation methods. That trend will
inflation-adjusted terms. accelerate in 2008.
• The restaurant industry will mark the 17th consecutive year of real • Employee recruitment and retention: Restaurateurs already
sales growth in 2008. say recruitment and retention are top concerns – and that’s even
• On a typical day in 2008, the restaurant industry will post average before the industry adds 2 million jobs by 2018. Strong training,
sales of more than $1.5 billion. productivity gains, good employee-relations strategies, and
• Sales at full service restaurants are projected to reach $187.4 billion immigration reform are more important than ever, especially in areas
in 2008. of the country where restaurant sales growth is the strongest.
• Sales at quick service restaurants are forecast to increase to $156.8 • Green practices: Energy conservation practices among
billion in 2008, while snack and non-alcoholic-beverage bar sales restaurateurs are on the rise – a majority of restaurant operators
rise to $20.9 billion. indicate that they are actively working to cut energy costs.
• Enhancing food safety: Food safety and security will continue to
As the restaurant industry heads into an expected 17th consecutive be a top public policy issue for the industry during 2008.
year of real sales growth, the National Restaurant Association • Nutrition-conscious patrons: Three in four adults are trying to
anticipates slower growth in industry sales for 2008. Elevated gas eat more healthfully in restaurants than they were two years ago.
prices, higher food costs (wholesale and menu), and other factors Restaurant operators will need to continue to deliver an expanding
likely will cause consumers to become more discriminating in their variety of tasty choices – in a wider array of portion options – to
spending. Nevertheless, consumers continue to demand the variety, their guests.
convenience, and socialization restaurants provide. The ability of dining • Convenience: Customers demand the meals they want, when and
establishments to provide customers with an assortment of food and how they want them. Look for innovations in take-out, drive-thru,
beverage options, while maintaining value pricing, will be essential to delivery, online ordering, self-service options, and at-table ordering
competitive differentiation in the upcoming year. and payment options.
• Better margins through improved technology: Higher energy
Association research indicates that unfulfilled demand for restaurant and food costs will add to margin pressure. Greater capital
services continues at respectable levels, resulting in a rise in industry investment in technology will be needed to boost productivity.
employment. As food and labor costs climb, operators will rely more
on technology to help manage costs and boost productivity. Although
growth in 2008 is expected to be more modest than in previous years,
the industry is expected to post real sales gain in the coming year.
FULL SERVICE OUTLOOK
Full Service restaurant sales are forecast to reach $187.4 billion in 2008,
an increase of roughly $7.7 billion, or 4.3 percent, over 2007 sales.
RESTAURANT INDUSTRY SALES – 2007 AND 2008 ($000)
A majority of full service operators expect their business to improve in
2006 2007
2008: 59 percent of fine-dining operators, 57 percent of casual-dining
Total Restaurant Industry $534,720,701 $558,318,575 operators, and 45 percent of family-dining operators expect improved
Commercial 488,290,700 510,430,349 sales figures in the upcoming year.
Restaurant Services
Eating Places 360,722,002 376,738,661 WHAT TO WATCH
Full Service Restaurants 179,679,723 187,405,951 Full service restaurants will need to pay close attention to the three
Cs in 2008 – choice, convenience, and customers. According to the
Limited Service 150,217,108 156,826,661
National Restaurant Association’s October 2007 survey of table service
Restaurants
operators, customers are exerting more influence than ever before,
Noncommercial 44,535,085 45,874,762 and they will reward those operators who can give them the food they
Restaurant Services want where and when they want it – whether it is delivered to their
Military Restaurant 1,894,916 2,013,464 car or ordered online.
Services
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
Trends to look for in 2008 include: Trends to look for in 2008 include:
• Customers hungry for choices: From curbside to online, operators • Serving up options: Quick service will continue to play to its
are delivering more choices to their customers. Take-out is becoming strength of providing convenience to time-pressed consumers,
more prevalent, especially among family-dining and casual-dining including via takeout, delivery, and drive-thru services.
restaurants; according to Association research, nine out of ten • Tapping into technology: Quick service operators are using
family-dining and casual-dining operators believe that the take-out technology to satisfy customers’ hunger for choice. From wireless
trend will become more popular in the future. Although not as Internet access to self-serve ordering terminals to digital menu
prevalent as take-out, delivery from full service restaurants also is a boards, quick service operators are employing a variety of
service that will likely increase in popularity. technology-related options to improve operational efficiency as
• Techno-savvy service: Full service operators continue to attract well as distinguish themselves from the competition.
patrons with improved in-restaurant technology. Technology-related • An appetite for variety: Quick service operators are striving to
offerings gaining favor include wireless Internet access for customers. fulfill consumers’ hunger for more food and beverage choices.
Though not as prevalent, electronic ordering and electronic payment According to the Association’s October 2007 survey, 90 percent of
systems at the table will become more popular in the future. quick service operators said they added new food items in 2007,
• Take the experience home: More full service operators are allowing while 84 percent said they plan to add new food items in 2008.
customers to take the dining experience home with them – or share
it with others – by selling food and merchandise as well as gift cards.
The Association’s October 2007 survey found that a majority of
MENU TRENDS
family-dining and casual-dining operators believe merchandise and The name of the game for restaurant menus in 2008 will be “more”
food items available for retail sale will become increasingly more – more food choices; more beverage choices; more portion-size
popular. Additionally, Association research has found that restaurant choices; more healthy options; and more tastes, flavors, and innovation.
gift cards continue to grow in popularity among consumers. Restaurant operators, customers, and chefs surveyed by the National
Restaurant Association in October 2007 point to an explosion of choices
on restaurant menus as restaurant operators deliver new items as well
QUICK SERVICE OUTLOOK as menu standards with new twists. The trend toward variety extends
The quick service-restaurant segment is forecast to post sales of to expanding beverages options too, with restaurants serving a range of
$156.8 billion in 2008, a 4.4 percent increase over its 2007 sales of alcoholic and nonalcoholic beverages.
$150.2 billion.
• Small is big. Bite-size desserts and small plates/tapas/mezze are
The National Restaurant Association defines quick service restaurants among the hottest trends, according to the National Restaurant
as operations where patrons generally order at a cash register or a Association’s second annual “What’s Hot, What’s Not,” survey
drive-thru, or select items from a food bar and pay before they eat. of more than 1,200 chefs who are members of the American
Culinary Federation.
A majority of quick service operators expect their business to improve • Many restaurants now feature alternative-source ingredients.
– 69 percent of quick service operators anticipate sales to be higher in Local produce, organics, sustainable seafood, grass-fed, and free-range
2008 than they were in 2007. items all ranked high on the Top 20 hot items in the chef survey. Full
service-restaurant operators surveyed by the Association also said
locally produced items continued to grow more popular, especially at
WHAT TO WATCH fine-dining establishments, where 86 percent of operators said they
The National Restaurant Association’s October 2008 survey of quick serve locally sourced items (compared with about three of five family-
service operators found that more food choices topped the list of hot dining and casual-dining operators). A majority of operators across all
trends for the coming year. Thirty percent of quick service operators full service segments believe locally sourced items will become more
cited more food choices as a top trend, 19 percent picked healthy popular in the future.
alternatives, 17 percent listed more value for the price, 14 percent listed • Specialty alcohol is on tap as a strong trend. Chefs ranked
more beverage choices, and 11 percent chose improved food quality. craft beer, signature cocktails, and organic wine among the top 20
restaurant trends. National Restaurant Association operator surveys
show that full service restaurants are shaking up their beverage-alcohol
options with new offerings.
• Americans want healthful options. According to National
Restaurant Association research, three of four adults – and about
the same percentage of teenagers – say they are trying to eat
more healthfully in restaurants today. More than eight out of 10
consumers say that they see more “healthy” options on restaurant
menus than they did two years ago. Nearly one in four adults has
used the Internet to research nutrition information for restaurant
foods. Quick service operators said “healthy alternatives” are the
No. 2 trend for their segment in 2008.
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
OPERATIONAL SPENDING TRENDS OUTLOOK FOR RESTAURANTS IN 2008
Recent Association research shows that full service and quick service Economic factors play an ongoing and critical role in determining the
operators plan to concentrate their spending on improved food safety performance of the restaurant industry. Because business conditions
practice, better technology, and remodeling. within the industry mirror general economic conditions, it is important
to understand how the economy is expected to perform in 2008 in
Percentage of full service restaurant operators, by type of operation, order to determine what will occur with restaurant sales over the
planning to allocate a larger proportion of their budget to selected years ahead. Real GDP growth in 2008 around the 2 percent range is
items in 2008: anticipated. An expanding economy signals growth in the restaurant
industry as well, with a high correlation traditionally existing between
changes in real GDP and changes in inflation-adjusted industry sales.
Family Casual Fine
dining dining dining The rate of increase in disposable income is another indicator of
restaurant industry performance. Changes in real disposable income
Food safety/security 36% 45% 34% are positively related to changes in restaurant sales. In general,
Training 36% 34% 34% as the rate of change in disposable incomes rises or falls, similar
behavior is observed for restaurant sales. Advances in real disposable
Technology 30% 34% 36%
income in 2008 are expected to be in the 2 to 3 percent range.
Remodeling 29% 37% 28%
Green initiatives 23% 31% 32%
Restaurant Industry Percent Change In Dollar Sales, 2005-2007
Advertising/promotion 27% 20% 22%
Unit expansion 10% 10% 19% 0.8
0.8
Quickservice 1.9
Source: National Restaurant Association, 2007 Restaurant 4.4
Sales 4.5
5.0
0.7
Percentage of quick service restaurant operators planning to allocate 0.3
Fullservice
a larger proportion of their budget to selected items in 2008: Restaurant
1.2
4.3
Sales 4.1
4.5
0.9
Technology 55% Total
0.8
1.5
Industry
Unit expansion 46% Sales
4.4
4.6
4.7
Remodeling 46%
Food safety/security 43%
Current $ 2006 Constant $ 2006
Training 40%
Current $ 2007 Constant $ 2007
Advertising/promotion 29% Current $ 2008 Constant $ 2008
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
Highlights From The
Restaurant Industry Dollar
• Full Service Restaurants (Average Check Per Person Under $15)
reported income before income taxes of approximately 5.6%
of total sales.
• Full Service Restaurants (Average Check Per Person $15 to $24.99)
reported salaries and wages of approximately 33.5% of total sales.
• Full Service Restaurants (Average Check Per Person $25 and Over)
reported cost of food and beverage sales of approximately 32.4%
of total sales.
• Limited Service Restaurants reported cost of food and beverage
sales of approximately 30.4% of total sales.
Where It Went:
Cost of Food and Beverage Sales 31.9% 33.1% 32.4% 30.4%
Salaries and Wages 2
32.5% 33.5% 34.5% 28.6%
Restaurant Occupancy Costs 6.0% 6.0% 6.9% 8.6%
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
Understanding Medians And Means
The annual studies written by the Restaurant/Hospitality Advisors There is another major reason that columns in the tables do not total.
of Deloitte & Touche LLP utilize medians for the majority of their When using medians, it is important to remember that the median food
reported results. This article will give an in-depth explanation of sales, the median beverage sales and the median total sales figures
medians and quartiles as well as briefly discuss means, along with reported probably represent the results of three different restaurants,
practical uses of both. even though the sample size of each may be equal. This also holds true
for lower and upper quartile figures.
A median is defined as the middle value of all amounts calculated for a
specific line item. For example, if we received nine responses for number The terms MEAN, AVERAGE, and ARITHMETIC MEAN are all synonymous.
of full-time employees – 8,4,2,6,9,7,5,1,3 – these numbers would be A mean is calculated by summing the results and dividing by the number
arranged sequentially (in order of size) – 1,2,3,4,5,6,7,8,9 – and the of responses. In Table II, Column 1, the sum of the number of restaurant
middle value, 5, would be the median, since 50% of the responses seats is 1,940. Divide this by the 9 respondents and the mean (average) is
received are below the value and 50% are above. 216 seats per restaurant. By comparison, the median number of seats is
140. It is obvious that the average is skewed by the two restaurants with
In conjunction with medians, lower and upper quartiles are used to 500 and 600 seats.
give a further description of the sample results. Occasionally, we use
means (arithmetic average) to report data, but we believe the median Table II shows a group of restaurants that provided their total number
is the more appropriate method to report our results. This is because of seats. They also provided the number of guests served, so the
the median gives less biased results. Medians keep results from average daily seat turnover was calculated. The average number of
being skewed by a few abnormal respondents. For example, if a few seats for this sample is approximately 216 (1,940 seats divided by
responding restaurants incurred very large operating losses, those nine responses), and the median number of seats is 140 (the middle
losses would be divided evenly among all restaurants in the sample value of all respondents when responses are arranged sequentially).
(when using mean calculations) and would reduce the average The average daily customers is 206, and the median is 200. With
net profit of the entire group which, for the most part, may have this information, the mean and median for the number of daily seat
reported respectable profits. turnover can be calculated.
Quartiles divide the responses into four equal parts, with the median still
being the middle value. The “lower quartile” is the value that separates 3FTQPOTFT"SSBOHFE4FRVFOUJBMMZ
the lowest 25% of the responses from the rest of the sample when
arranged sequentially, while the “upper quartile” defines the boundary
of the upper 25% of the responses from the lower 75%. Stated another 1FSDFOUPG3FTQPOTFT 1FSDFOUPG3FTQPOTFT
way, 50% of all responses fall between the lower and upper quartiles. For
example, if we receive 99 responses for a specific item and the responses
(conveniently) were numbered 1 through 99, the median (or middle value)
would be 50, the lower quartile would be 25 (25% of responses would
be above 75). Fifty percent (or half) of the responses would fall between
the lower and upper quartiles (see chart below).
It will become evident in the reading of this report that columns -PXFS 6QQFS
do not total when medians are involved. The reason behind this 2VBSUJMF 2VBSUJMF
is, EACH LINE ITEM IS ANALYZED SEPARATELY! In Table I, when
all amounts are arranged sequentially, the median total sales amount 1FSDFOU 1FSDFOUPG3FTQPOTFT 1FSDFOU
per seat is $5,197. This figure is based on the 354 restaurants* that
gave us information for this specific line item. The median amounts
per seat for total food and beverage sales were $2,163 and $1,091,
respectively. These two amounts were analyzed on a sample of 326
and 254 restaurants, respectively, that gave us separate food sales
and beverage sales figures. Different sample sizes are one reason
why figures do not add to the totals shown.
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
10
Understanding Medians*
• The median daily seat turnover is 1.6 (the middle value of a
Table I sequential sort of Column 3).
Net Profit • To compute the average daily seat turnover, divide the average
daily customers served (Column 2) of 206 by the average number
Amount per Seat of seats per restaurant (Column 1) of 216. This gives the average
Lower Median Upper daily seat turnover of approximately 1.0. The mean daily seat
Quartile Quartile turnover is greatly influenced by the large restaurants with 500 and
600 seats with low daily seat turnover statistics, due perhaps to
Sales
inclusion of seating for large banquet facilities.
Food $2,787 $2,163 $6,246
Beverage 555 1,091 2,254 As shown, median and means both have their uses, with medians not
being affected by one or two responses that vary significantly from the
Total Sales 3,381 5,197 7,788
rest of the sample. This is the main reason the accompanying studies
Cost of Sales report the data using medians.
Food 1,030 1,499 2,331
* The numbers used for sample sizes are representative
Beverage 139 306 587 and are not actual sample sizes.
Total Cost of Sales 1,154 1,877 2,637
Gross Profit 2,110 3,313 5,154
Other Income 13 41 113
Total Income $2,213 $3,446 $5,362
Table II
Restaurant Seating
(ª) The median daily seat turnover is 1.6 (the middle value of a sequential sort of Column 3). Notice that this is not
equal to the product of the median average daily customers served (200) divided by the median number of seats
(140), which is 1.4. It is incorrect to use medians in calculations, such as addition or multiplication.
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
11
Explanation Of Terms*
Food sales Utility services
This category includes revenue derived from the sale of food in the This section is composed of the costs of all fuel except that charged to
restaurant. Food sales also include the sale of coffee, tea, milk and direct operating expenses in the account “kitchen fuel.” Water, ice and
fruit juices, which usually are served as part of a meal. If there is no refrigeration supplies, and the removal of waste are also included. The
service of liquor, beer or wines, the soft drink sales also would be cost of oils, boiler compound, fuses, grease and other supplies, plus any
included in this category. small tools used in the operation or maintenance of the mechanical and
electrical equipment, should also be charged to this account.
Beverage sales
This category includes revenue from the sale of wine, spirits, liqueurs,
Restaurant occupancy costs
beer, and ale. These sales do not include coffee, tea, milk, or fruit Rent, taxes and property insurance are occupancy costs. These are
juices, which normally are served with meals and, therefore, are sometimes called “fixed charges,” since they usually are determined
considered food. by the financial setup of the restaurant and usually not by the trend
of its business.
Prime cost
Prime cost is the total of the following: cost of food sold, cost of beverage
Repairs and maintenance
sold and the associated payroll costs and employee benefit costs. The following items are repairs and maintenance expenses: painting
and decorating; plastering; upholstering; mending curtains; and
maintenance contracts on elevators, signs and office machinery. Repairs
Salaries and wages to dining room furniture, refrigeration, air conditioning, buildings, floors,
This category includes the regular salaries and wages, extra wages, plumbing and heating are charged to this category as well. Repairs to
overtime, vacation pay and any commission or bonus payments made dishwashing and sanitation equipment, kitchen equipment and office
to employees. The entire restaurant payroll generally is included equipment are also included here.
under this category.
General and administrative expenses
Employee benefits This group of expenses is commonly considered as overhead and
This category includes federal retirement (Social Security) tax (FICA), includes items that are necessary to the operation of the business
federal and state unemployment taxes and state health insurance tax. rather than those connected directly with the service and comfort
Other items considered benefits are worker’s compensation insurance of the customer. This account should be charged with the cost of all
premiums, welfare plan payments, pension plan payments, accident and printed matter not devoted to advertising and promotion, such as
health insurance premiums and hospitalization, Blue Cross/Blue Shield accounting forms, account books, restaurant checks, office supplies,
and group insurance premiums. Also listed under employee benefits are cash register and other checking supplies, letterheads, bills and
education expenses, employee parties, employee sports activities, credit envelopes. All postage, except amounts applicable to advertising,
union, awards and prizes, and transportation and housing. should be charged here. The cost of telephone equipment rental,
local and long-distance calls should be charged to this account, with
the exception of calls chargeable to marketing. Other items charged
Direct operating expenses to this account are data processing costs, dues and subscriptions and
Expenses directly involved in providing service to the customer, such as insurance costs (other than those included as employee benefits or fire
uniforms, laundry, linen, china, and cleaning and paper supplies, are and extended coverage on the premises and contents). Commissions
considered operating expenses. Also included are utensils, kitchen fuel, on credit card charges collection fees, cash shortages, professional
menus and drink lists, flowers and decorations, contract cleaning, auto dues and protective services are also considered general and
or truck expense, parking, and licenses and permits. administrative expenses.
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
12
Introduction To Analysis Of
Data And Explanatory Notes
Introduction Explanatory Notes
The 2007/2008 edition of the Restaurant Industry Operations Report is Readers should be aware that the operators who participated in this study
divided into four sections. Each section provides analysis on one of the are not identical with those who participated in prior years’ studies. This
following types of operations: makes comparisons with previous data difficult, because reporting ratios
can be vastly different. However, comparisons of the information in past
Section A: reports may be useful in identifying certain financial trends.
Full Service Restaurants (Average Check Per Person Under $15)
As in previous years, medians and quartiles are used extensively in data
Section B: presentation. Medians are the middle values of all amounts calculated
Full Service Restaurants (Average Check Per Person $15 to $24.99) for a particular item when placed in sequential order. Half of all values
reported are below the median, and half are above. Readers should
Section C: be aware that medians are calculated only from respondents reporting
Full Service Restaurants (Average Check Per Person $25 and Over) information for each individual line item.
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
13
Section A-Full Service Restaurants
(Average Check Per Person Under $15)
Exhibit A-1 presents the characteristics of the 223 respondents in
the Full Service Restaurants (Average Check Per Person Under $15)
category of this year’s study. Approximately three-fifths (60.5%) of the
respondents represent independent restaurants and 57.9% reported
that they were the sole occupant of their location. Restaurants with
American menu themes represent 50.2% of this sample.
Highlights
• Median average check is $10.00.
• Median total sales per full-time equivalent employee is $47,543.
• Median food sales are $7,976 per seat and median beverage sales
are $1,110 per seat.
• Median total sales per square foot is $281.
• Median income before income taxes is 5.6% of total sales.
• Median total cost of sales is 31.9% of total sales.
Characteristics
• 60.5% of full service (average check under $15) restaurants are
single units, i.e., independents.
• 57.0% of the responding establishments have sales volume of
$1,000,000 and over.
• 50.2% of the respondents report an American menu theme.
• 81.6% of the respondents operate their businesses in locations with
less than 7,500 square feet and 69.0% of the respondents have less
than 200 seats.
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
14
Exhibit A-1
Composition of Participating Full Service Restaurants
(Average Check Per Person Under $15)
Number of Respondents: 223
Percentage of Percentage of
Respondents Respondents
Type of Establishment: Ownership:
Food Only 38.1% Sole Proprietorship 16.6%
Food and Beverage 61.9 Partnership 16.6
Public Corporation 4.5
Years in Business: Private Corporation 61.9
1 to 5 Years 19.3% Not Specified 0.4
5 to 10 Years 16.1
Over 10 Years 64.6 Menu Theme:
Hamburger 9.9%
Region: 1 Steak/Seafood 4.5
Northeast 17.9% Pizza 1.8
North Central 27.4 Sandwiches/Subs/Deli 4.1
South 27.4 American (varied) 50.2
West 25.1 Mexican 4.9
Not Specified 2.2 Italian 4.0
Other 20.6
Average Check: 2
Under $10.00 39.9% Sales Volume: 3
$10.00 to $14.99 60.1 Under $500,000 18.4%
$500,000 to $999,999 24.6
Affiliation: $1,000,000 to $1,999,999 35.0
Single Unit - Independent 60.5% $2,000,000 and Over 22.0
Single Unit - Franchise Operated 6.3
Multi-Unit - Company Operated 19.3 Restaurant Location:
Multi-Unit - Franchise Operated 13.9 Hotel 2.7%
Shopping Center or Mall 21.5
Profit versus Loss: 3 Sole Occupant 57.9
Profit 76.9% Other 17.0
Loss 23.1 Not Specified 0.9
¹ Regions:
Northeast: CT, ME, MA, NH, NJ, NY, PA, RI, VT
North Central: IL, IN, IA, KS, MI, MN, MO, NE, ND, OH, SD, WI
South: AL, AR, DC, DE, FL, GA, KY, LA, MD, MS, OK, NC, SC, TN, TX, VA, WV
West: AK, AZ, CA, CO, HI, ID, MT, NV, NM, OR, UT, WA, WY
² Per person, all meals
³ For respondents specifying © 2008 by the National Restaurant Association and Deloitte & Touche LLP
15
Exhibit A-2
Full Service Restaurants (Average Check Per Person Under $15)
Average Check
Total
Lower Upper
Quartile Median Quartile
All Restaurants $8.00 $10.00 $12.00
Type of Establishment
Food Only $7.00 $8.00 $9.00
Food and Beverage 10.00 12.00 13.00
Restaurant Location
Hotel ** ** **
Shopping Center or Mall $7.75 $10.00 $12.00
Sole Occupant 8.00 10.00 12.00
Other 9.00 11.00 13.00
Profit versus Loss
Profit $8.00 $10.00 $12.00
Loss 9.00 10.00 12.50
Menu Theme
Hamburger $8.25 $11.00 $12.00
Steak/Seafood ** ** **
Pizza ** ** **
Sandwiches/Subs/Deli ** ** **
American (varied) 8.00 10.00 12.00
Mexican ** ** **
Italian ** ** **
Other 8.00 9.50 12.00
Affiliation
Single Unit - Independent $9.00 $10.00 $13.00
Single Unit - Franchise Operated ** ** **
Multi-Unit - Company Operated 7.00 10.00 12.00
Multi-Unit - Franchise Operated 8.50 9.00 11.00
Ownership
Sole Proprietorship $9.00 $12.00 $14.00
Partnership 9.00 10.00 12.00
Public Corporation ** ** **
Private Corporation 8.00 10.00 12.00
Sales Volume
Under $500,000 $7.00 $9.00 $12.00
$500,000 to $999,999 9.00 10.00 12.00
$1,000,000 to $1,999,999 8.00 10.00 13.00
$2,000,000 and Over 10.00 11.00 12.00
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
16
Exhibit A-3
Full Service Restaurants (Average Check Per Person Under $15)
Average Daily Seat Turnover
Total
Lower Upper
Quartile Median Quartile
All Restaurants 1.7 2.5 3.6
Type of Establishment
Food Only 1.8 2.6 4.4
Food and Beverage 1.5 2.5 3.2
Restaurant Location
Hotel ** ** **
Shopping Center or Mall 1.9 2.7 4.2
Sole Occupant 1.7 2.4 3.2
Other 1.5 2.5 3.6
Profit versus Loss
Profit 1.7 2.7 3.7
Loss 1.3 2.0 3.2
Menu Theme
Hamburger 2.2 2.8 3.2
Steak/Seafood ** ** **
Pizza ** ** **
Sandwiches/Subs/Deli ** ** **
American (varied) 1.4 2.2 3.2
Mexican ** ** **
Asian ** ** **
Italian ** ** **
Other 2.1 2.7 3.9
Average Check
Under $10.00 1.9 2.7 4.7
$10.00 to $14.99 1.3 2.4 3.2
Affiliation
Single Unit - Independent 1.4 2.1 3.2
Single Unit - Franchise Operated ** ** **
Multi-Unit - Company Operated 1.7 2.7 4.2
Multi-Unit - Franchise Operated 2.3 2.8 3.6
Ownership
Sole Proprietorship 1.4 2.1 2.8
Partnership 1.2 1.8 2.7
Public Corporation ** ** **
Private Corporation 1.7 2.7 3.9
Sales Volume
Under $500,000 0.7 1.3 2.4
$500,000 to $999,999 1.3 2.2 2.9
$1,000,000 to $1,999,999 1.8 2.5 3.7
$2,000,000 and Over 2.7 3.2 4.0
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
17
Exhibit A-4
Full Service Restaurants (Average Check Per Person Under $15)
Cost per Dollar of Sales*
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
18
Exhibit A-5
Full Service Restaurants (Average Check Per Person Under $15)
Number of Employees*
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
19
Exhibit A-6
Full Service Restaurants (Average Check Per Person Under $15)
Annual Employee Turnover*
* Amounts for all employees and hourly employees are medians; amounts for salaried employees are upper quartiles.
All amounts are derived from the number of W-2’s and the number of employees
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
20
Exhibit A-7
Full Service Restaurants (Average Check Per Person Under $15)
Employee Information*
* All amounts are medians. Based on 35 hours per week. Factors used to compute full-time equivalent employees are as follows:
full-time (35 hours or more) equals 1.0; part-time (20-34 hours) equals 0.7; part-part-time (less than 20 hours) equals 0.35
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
21
Exhibit A-8
Full Service Restaurants (Average Check Per Person Under $15)
Take-Out/Drive Through, Outside Catering and
Banquet Service - Ratio to Total Sales*
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
22
Exhibit A-9
Full Service Restaurants (Average Check Per Person Under $15)
Statement of Income and Expenses
All Restaurants
Amount per Seat Ratio to Total Sales*
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food $4,444 $7,976 $11,839 81.2% 95.7% 100.0%
Beverage 518 1,110 2,602 4.6 11.1 27.3
Total Sales 5,611 9,199 13,610 100.0 100.0 100.0
Cost of Sales
Food 1,571 2,579 3,584 28.9 33.0 37.2
Beverage 135 279 752 24.7 28.0 34.0
Total Cost of Sales 1,906 2,803 4,044 28.6 31.9 35.5
Gross Profit 3,589 6,133 9,522 64.5 68.0 71.4
Operating Expenses
Salaries and Wages (including Employee Benefits) 1,897 3,300 4,364 28.4 32.5 37.8
Direct Operating Expenses 244 580 1,122 3.9 6.3 10.2
Music and Entertainment 4 16 86 0.0 0.1 1.0
Marketing 64 146 313 0.9 2.0 3.8
Utility Services 229 327 482 2.9 3.8 5.0
Restaurant Occupancy Costs 271 528 857 4.0 6.0 8.3
Repairs and Maintenance 80 138 218 1.1 1.6 2.4
Depreciation 81 148 322 0.9 1.8 3.7
Other Expense/(Income) (62) 51 350 (0.6) 0.6 5.2
General & Administrative Expenses 123 248 476 1.6 3.2 5.4
Corporate Overhead 158 248 492 1.6 3.0 4.7
Total Operating Expenses 3,157 5,385 8,354 52.5 60.9 67.7
Interest Expense 29 109 215 0.3 1.2 2.6
Other Expenses 20 89 249 0.3 1.0 2.2
Income (Loss) Before Income Taxes $23 $395 $1,091 0.3% 5.6% 12.4%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
23
Exhibit A-10
Full Service Restaurants (Average Check Per Person Under $15)
Statement of Income and Expenses - Amount per Square Foot*
Gross Profit
on Sales 108.44 190.74 294.34 151.93 218.82 286.29 ** ** ** 179.68
Utility Services 7.06 10.27 14.29 9.40 11.48 18.55 ** ** ** 10.17
Restaurant
Occupancy Costs 9.23 16.32 24.21 14.44 17.46 ** ** ** ** 14.76
Note: Computations include respondents that provided zeros and numerical amounts
* All amounts are medians unless otherwise stated
** Insufficient data
N/A Not applicable
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
24
Menu Theme Average Check Restaurant Location Sales Volume ($000s)
Under $10.00 to Shopping Sole Under $500 to $1,000 to $2,000
Mexican Italian Other $10.00 $14.99 Hotel Other Center or Mall Occupant $500 $999 $1,999 and Over
** ** $264.90 $247.55 $271.96 ** $230.20 $233.33 $271.11 $118.73 $214.40 $272.98 $356.44
** ** 28.73 ** 37.72 ** 40.17 20.12 33.16 ** 18.96 50.00 32.69
** ** 271.67 250.63 314.65 ** 258.47 265.49 295.38 125.72 241.07 311.74 427.86
** ** 203.23 171.33 216.44 ** 180.42 184.28 203.82 83.71 161.11 210.12 300.10
** ** 10.42 9.75 11.54 ** 8.85 10.09 10.98 6.63 9.44 11.28 14.54
** ** 19.20 16.03 16.52 ** 15.28 15.38 16.33 10.00 13.16 16.76 21.27
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
25
Exhibit A-11
Full Service Restaurants (Average Check Per Person Under $15)
Statement of Income and Expenses - Amount per Seat
Type of Establishment
Food Only Food and Beverage
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food $5,392 $8,345 $12,351 $4,120 $7,904 $11,771
Beverage N/A N/A N/A 513 1,122 2,635
Total Sales 5,392 8,345 12,351 5,665 10,000 13,640
Cost of Sales
Food 1,862 2,588 3,872 1,444 2,563 3,444
Beverage N/A N/A N/A 134 280 754
Total Cost of Sales 1,862 2,588 3,872 1,957 2,904 4,139
Gross Profit 3,496 5,702 8,753 3,755 6,371 9,925
Operating Expenses
Salaries and Wages (including Employee Benefits) 1,826 2,995 4,223 2,138 3,557 4,413
Direct Operating Expenses 197 479 1,065 275 609 1,127
Music and Entertainment 0 3 10 2 11 118
Marketing 54 147 318 64 134 297
Utility Services 213 292 450 235 337 491
Restaurant Occupancy Costs 253 507 873 257 528 816
Repairs and Maintenance 69 130 214 81 143 217
Depreciation 59 133 322 87 154 277
Other Expense/(Income) (48) 16 239 (66) 40 347
General & Administrative Expenses 97 229 476 116 246 457
Corporate Overhead 99 196 275 0 110 397
Total Operating Expenses 2,915 4,874 8,269 3,397 5,615 8,376
Interest Expense 17 83 150 9 76 215
Other Expenses 1 24 130 0 3 162
Income (Loss) Before Income Taxes $11 $334 $936 $23 $469 $1,213
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
N/A Not applicable
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
26
Exhibit A-12
Full Service Restaurants (Average Check Per Person Under $15)
Statement of Income and Expenses - Ratio to Total Sales*
Type of Establishment
Food Only Food and Beverage
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food 100.0% 100.0% 100.0% 71.5% 86.8% 93.8%
Beverage N/A N/A N/A 6.2 13.2 28.5
Total Sales 100.0 100.0 100.0 100.0 100.0 100.0
Cost of Sales
Food 29.8 33.3 36.8 28.7 32.5 37.7
Beverage N/A N/A N/A 24.6 28.0 34.0
Total Cost of Sales 29.8 33.3 36.8 28.1 31.5 35.1
Gross Profit 63.2 66.7 70.2 64.9 68.5 71.9
Operating Expenses
Salaries and Wages (includeing Employee Benefits) 29.0 33.6 39.6 27.7 31.7 37.4
Direct Operating Expenses 3.0 5.6 9.2 4.3 6.6 10.3
Music and Entertainment 0.0 0.0 0.1 0.0 0.1 1.1
Marketing 0.8 1.5 3.5 0.9 1.9 4.3
Utility Services 2.8 3.7 4.9 2.9 3.9 4.9
Restaurant Occupancy Costs 4.3 6.2 8.5 3.2 5.4 7.9
Repairs and Maintenance 1.0 1.6 2.1 1.1 1.6 2.4
Depreciation 0.8 1.7 3.2 0.7 1.8 4.1
Other Expense/(Income) (0.7) 0.2 4.2 (0.5) 0.5 4.4
General & Administrative Expenses 1.1 3.8 6.0 1.7 2.6 5.0
Corporate Overhead 1.1 2.7 4.5 0.0 0.9 3.1
Total Operating Expenses 50.4 60.7 67.1 53.3 61.1 67.8
Interest Expense 0.2 0.9 2.2 0.1 0.9 2.3
Other Expenses 0.0 0.3 1.3 0.0 0.0 1.6
Income (Loss) Before Income Taxes 0.2% 5.4% 12.8% 0.3% 5.5% 11.4%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
N/A Not applicable
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
27
Exhibit A-13
Full Service Restaurants (Average Check Per Person Under $15)
Statement of Income and Expenses - Amount per Seat
Affiliation
Single Unit - Independent Multi-Unit - Company Operated Multi-Unit - Franchise Operated
Lower Upper Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile Quartile Median Quartile
Sales
Food $3,600 $7,638 $11,111 $4,500 $9,500 $12,424 $7,850 $10,558 $12,994
Beverage 250 1,049 2,500 514 1,558 2,869 ** ** **
Total Sales 5,000 8,395 12,374 5,402 10,300 14,928 8,361 11,070 14,024
Cost of Sales
Food 1,345 2,412 3,371 1,479 2,879 4,263 2,286 2,835 3,396
Beverage 101 278 724 100 492 873 ** ** **
Total Cost of Sales 1,864 2,652 3,932 1,560 3,188 4,933 2,412 2,993 3,427
Gross Profit 3,314 5,629 8,709 3,573 7,083 10,653 5,242 7,875 10,485
Operating Expenses
Salaries and Wages
(including Employee Benefits) 1,667 3,192 4,188 2,471 3,981 5,008 2,501 3,777 4,286
Direct Operating Expenses 228 531 1,088 318 585 1,150 202 798 949
Music and Entertainment 0 11 74 0 16 146 2 3 4
Marketing 52 110 255 63 117 237 229 438 899
Utility Services 206 314 423 234 327 567 284 458 589
Restaurant Occupancy Costs 185 479 816 311 571 739 469 598 1,442
Repairs and Maintenance 71 133 216 79 159 324 93 138 168
Depreciation 53 125 271 54 153 269 123 250 552
Other Expense/(Income) 0 96 515 (30) 107 314 (83) (69) (51)
General & Administrative Expenses 84 188 461 119 277 646 230 260 371
Corporate Overhead 0 158 391 ** ** ** ** ** **
Total Operating Expenses 2,778 4,881 7,188 2,914 5,013 8,723 4,861 8,014 9,018
Interest Expense 9 93 177 31 60 239 14 46 216
Other Expenses 0 20 166 ** ** ** ** ** **
Income (Loss)
Before Income Taxes $8 $300 $938 $89 $626 $1,460 $62 $644 $1,352
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
28
Exhibit A-14
Full Service Restaurants (Average Check Per Person Under $15)
Statement of Income and Expenses - Ratio to Total Sales*
Affiliation
Single Unit - Independent Multi-Unit - Company Operated Multi-Unit - Franchise Operated
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
29
Exhibit A-15
Full Service Restaurants (Average Check Per Person Under $15)
Statement of Income and Expenses - Amount per Seat
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
30
Sales Volume ($000)
Between $1,000 and $1,999 $2,000 and Over
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
31
Exhibit A-16
Full Service Restaurants (Average Check Per Person Under $15)
Statement of Income and Expenses - Ratio to Total Sales*
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
32
Sales Volume ($000)
Between $1,000 and $1,999 $2,000 and Over
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
33
Exhibit A-17
Full Service Restaurants (Average Check Per Person Under $15)
Statement of Income and Expenses - Amount per Seat
Menu Theme
Hamburger American (varied)
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food $7,500 $11,292 $13,314 $3,500 $7,164 $10,793
Beverage ** ** ** 337 1,218 2,755
Total Sales 9,976 12,261 14,542 4,673 7,741 12,340
Cost of Sales
Food 2,201 2,741 3,170 1,300 2,273 3,346
Beverage ** ** ** 134 416 815
Total Cost of Sales 2,293 2,867 3,606 1,645 2,411 3,936
Gross Profit 6,104 9,505 10,495 2,770 5,134 8,642
Operating Expenses
Salaries and Wages (including Employee Benefits) ** ** ** 1,631 2,940 4,353
Direct Operating Expenses ** ** ** 187 430 1,136
Music and Entertainment ** ** ** 2 5 22
Marketing 67 808 978 46 117 214
Utility Services 338 518 569 204 302 416
Restaurant Occupancy Costs ** ** ** 250 442 665
Repairs and Maintenance 54 121 173 78 134 219
Depreciation ** ** ** 63 123 201
Other Expense/(Income) ** ** ** (50) 8 215
General & Administrative Expenses ** ** ** 91 232 502
Corporate Overhead ** ** ** 32 208 435
Total Operating Expenses 4,095 8,027 8,406 2,588 4,810 7,165
Interest Expense ** ** ** 6 52 131
Other Expenses ** ** ** 0 37 136
Income (Loss)
Before Income Taxes ** ** ** ($34) $233 $722
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
34
Exhibit A-18
Full Service Restaurants (Average Check Per Person Under $15)
Statement of Income and Expenses - Ratio to Total Sales*
Menu Theme
Hamburger American (varied)
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food 91.8% 93.4% 94.5% 68.8% 80.2% 95.2%
Beverage ** ** ** 4.8 19.8 31.2
Total Sales 100.0 100.0 100.0 100.0 100.0 100.0
Cost of Sales
Food 22.5 22.8 38.3 30.8 33.5 37.0
Beverage ** ** ** 25.1 28.3 34.1
Total Cost of Sales 22.3 22.6 34.3 30.1 32.4 35.4
Gross Profit 65.7 77.4 77.7 64.5 67.5 70.0
Operating Expenses
Salaries and Wages (including Employee Benefits) 30.0 31.7 33.0 28.8 34.0 39.1
Direct Operating Expenses ** ** ** 3.7 6.1 11.3
Music and Entertainment ** ** ** 0.0 0.1 0.5
Marketing 2.0 6.7 7.2 0.6 1.5 3.0
Utility Services 3.4 3.9 4.6 3.0 4.1 5.5
Restaurant Occupancy Costs 4.4 5.4 11.0 3.7 5.8 7.5
Repairs and Maintenance 0.7 1.2 1.7 1.2 1.7 2.5
Depreciation ** ** ** 0.7 1.6 2.8
Other Expense/(Income) ** ** ** (0.8) 0.1 3.9
General & Administrative Expenses ** ** ** 1.2 3.6 6.0
Corporate Overhead ** ** ** 0.7 2.8 4.6
Total Operating Expenses 50.8 60.6 66.4 53.6 61.5 67.8
Interest Expense ** ** ** 0.1 0.8 2.2
Other Expenses ** ** ** 0.0 0.4 1.3
Income (Loss)
Before Income Taxes ** ** ** (0.9%) 4.0% 10.0%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
35
Exhibit A-19
Full Service Restaurants (Average Check Per Person Under $15)
Statement of Income and Expenses - Amount per Seat
Metropolitan/Non-Metropolitan Location
Inside MSA*** Outside MSA***
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food $4,732 $8,513 $12,019 $3,484 $7,500 $11,902
Beverage 464 981 2,313 191 1,008 2,368
Total Sales 5,699 9,639 13,784 4,115 8,889 13,304
Cost of Sales
Food 1,782 2,588 3,430 1,288 2,472 3,917
Beverage 113 238 708 102 371 782
Total Cost of Sales 1,934 2,814 4,126 1,659 3,143 4,392
Gross Profit 3,807 6,475 9,925 2,628 5,629 9,210
Operating Expenses
Salaries and Wages (including Employee Benefits) 2,061 3,429 4,376 1,920 3,226 4,364
Direct Operating Expenses 259 591 1,099 154 350 1,161
Music and Entertainment 2 5 46 ** ** **
Marketing 61 141 315 56 142 279
Utility Services 231 333 488 202 312 482
Restaurant Occupancy Costs 279 545 885 168 398 732
Repairs and Maintenance 81 140 215 70 140 259
Depreciation 78 150 323 48 104 308
Other Expense/(Income) (68) 0 264 11 144 665
General & Administrative Expenses 123 242 452 75 261 622
Corporate Overhead 0 167 294 ** ** **
Total Operating Expenses 3,313 5,538 8,386 2,243 5,255 9,038
Interest Expense 17 84 193 5 86 185
Other Expenses 0 22 167 ** ** **
Income (Loss)
Before Income Taxes $7 $494 $1,154 $94 $295 $651
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
*** Metropolitan statistical area
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
36
Exhibit A-20
Full Service Restaurants (Average Check Per Person Under $15)
Statement of Income and Expenses - Ratio to Total Sales*
Metropolitan/Non-Metropolitan Location
Inside MSA*** Outside MSA***
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food 73.2% 88.9% 95.0% 72.7% 81.3% 96.2%
Beverage 5.0 11.1 26.8 3.8 18.8 27.3
Total Sales 100.0 100.0 100.0 100.0 100.0 100.0
Cost of Sales
Food 28.5 32.4 35.8 30.3 34.3 43.0
Beverage 23.8 27.1 31.8 ** ** **
Total Cost of Sales 28.2 31.5 35.1 30.0 33.9 39.2
Gross Profit 64.9 68.5 71.9 60.8 66.1 70.0
Operating Expenses
Salaries and Wages (including Employee Benefits) 28.4 32.1 37.6 27.5 33.6 38.1
Direct Operating Expenses 4.0 6.6 10.3 2.9 5.4 7.7
Music and Entertainment 0.0 0.1 0.4 ** ** **
Marketing 0.8 1.8 3.9 1.1 2.0 3.6
Utility Services 2.8 3.7 4.9 3.1 3.8 6.0
Restaurant Occupancy Costs 3.8 6.1 9.0 2.9 4.7 6.3
Repairs and Maintenance 1.1 1.6 2.3 1.2 1.8 2.8
Depreciation 0.7 1.8 3.6 0.7 1.6 3.0
Other Expense/(Income) (0.7) 0.0 3.5 0.4 1.6 7.0
General & Administrative Expenses 1.4 2.8 5.3 1.1 3.2 5.8
Corporate Overhead 0.0 1.8 3.9 ** ** **
Total Operating Expenses 54.7 61.3 67.7 50.6 58.8 66.4
Interest Expense 0.1 0.9 2.1 0.1 0.9 3.3
Other Expenses 0.0 0.3 1.5 ** ** **
Income (Loss)
Before Income Taxes 0.1% 5.6% 12.3% 1.5% 4.5% 11.3%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
*** Metropolitan statistical area
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
37
Exhibit A-21
Full Service Restaurants (Average Check Per Person Under $15)
Statement of Income and Expenses - Amount per Seat
Average Check
Under $10.00 $10.00 to 14.99
Lower Upper
Quartile Median Quartile Lower Quartile Median Upper Quartile
Sales
Food $5,388 $7,903 $11,363 $3,921 $8,175 $11,879
Beverage 21 196 1,316 538 1,122 2,500
Total Sales 5,640 7,976 13,625 5,586 9,859 13,532
Cost of Sales
Food 1,852 2,565 4,084 1,433 2,588 3,462
Beverage 17 72 344 149 280 754
Total Cost of Sales 1,862 2,570 4,254 1,951 2,989 4,039
Gross Profit 3,714 5,400 8,957 3,477 6,477 9,883
Operating Expenses
Salaries and Wages (including Employee Benefits) 1,811 2,966 4,819 2,063 3,470 4,350
Direct Operating Expenses 218 543 1,130 244 586 1,057
Music and Entertainment 0 3 13 2 11 100
Marketing 53 141 289 61 134 317
Utility Services 209 309 467 234 340 488
Restaurant Occupancy Costs 251 501 877 259 528 813
Repairs and Maintenance 73 130 198 80 145 238
Depreciation 72 147 328 75 140 275
Other Expense/(Income) (48) 12 285 (64) 42 325
General & Administrative Expenses 117 234 463 111 242 492
Corporate Overhead 147 222 280 0 70 368
Total Operating Expenses 2,993 4,837 8,215 3,198 5,761 8,380
Interest Expense 26 99 160 9 64 207
Other Expenses 20 89 281 0 0 84
Income (Loss)
Before Income Taxes $112 $426 $956 $0 $390 $1,183
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
38
Exhibit A-22
Full Service Restaurants (Average Check Per Person Under $15)
Statement of Income and Expenses - Ratio to Total Sales*
Average Check
Under $10.00 $10.00 to 14.99
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food 91.0% 98.1% 100.0% 72.1% 85.4% 93.3%
Beverage 0.0 1.9 9.0 6.7 14.6 27.9
Total Sales 100.0 100.0 100.0 100.0 100.0 100.0
Cost of Sales
Food 29.7 33.5 36.9 28.8 32.5 38.0
Beverage ** ** ** 24.1 27.4 32.5
Total Cost of Sales 28.8 33.2 36.8 28.5 31.6 35.1
Gross Profit 63.2 66.8 71.2 64.9 68.3 71.6
Operating Expenses
Salaries and Wages (including Employee Benefits) 28.3 32.8 37.6 28.4 32.2 37.9
Direct Operating Expenses 3.5 6.0 10.1 4.0 6.3 9.9
Music and Entertainment 0.0 0.0 0.1 0.0 0.1 1.0
Marketing 0.8 1.5 3.5 0.8 2.0 4.2
Utility Services 3.0 3.8 4.9 2.8 3.6 5.1
Restaurant Occupancy Costs 4.0 6.3 8.5 3.3 5.3 8.0
Repairs and Maintenance 1.0 1.5 2.1 1.1 1.7 2.4
Depreciation 0.9 1.9 3.7 0.7 1.7 3.2
Other Expense/(Income) (0.7) 0.1 4.2 (0.5) 0.4 4.4
General & Administrative Expenses 1.1 3.7 6.0 1.6 2.6 5.1
Corporate Overhead 1.5 3.0 4.5 0.0 0.7 2.9
Total Operating Expenses 50.8 60.3 65.6 53.4 61.2 68.2
Interest Expense 0.3 0.9 2.7 0.1 0.9 2.1
Other Expenses 0.2 0.8 2.4 0.0 0.0 1.0
Income (Loss)
Before Income Taxes 1.4% 6.1% 12.7% 0.0% 4.8% 12.0%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage costs, which are based on their respective sales
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
39
Exhibit A-23
Full Service Restaurants (Average Check Per Person Under $15)
Income Differential
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
40
Ratio to Total Sales*
Profit Loss
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
41
Section B-Full Service Restaurants
(Average Check Per Person $15 to $24.99)
Exhibit B-1 presents the characteristics of the 183 respondents in the
Full Service Restaurants (Average Check Per Person $15 to $24.99)
category of this year’s study. More than three-quarters (80.3%) of the
respondents represent independent restaurants and 56.3% reported
that they were the sole occupant of their location. Restaurants with
American menu themes represent 54.1% of this sample.
The median ratio of income before income taxes to total sales is 3.6%
or $331 per seat.
Highlights
• Median average check is $18.00.
• Median total sales per full-time equivalent employee is $50,605.
• Median food sales are $6,530 per seat and median beverage sales
are $2,336 per seat.
• Median total sales per square foot is $279.
• Median income before income taxes is 3.6% of total sales.
• Median total cost of sales is 33.1% of total sales.
Characteristics
• 80.3% of full service (average check $15 to $24.99) restaurants are
single units, i.e., independents.
• 65.6% of the responding establishments have sales volume of
$1,000,000 and over.
• 54.1% of the respondents report an American menu theme.
• 69.4% of the respondents operate their businesses in locations with
less than 7,500 square feet and 68.3% of the respondents have less
than 200 seats.
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
42
Exhibit B-1
Composition of Participating Full Service Restaurants
(Average Check Per Person $15 to $24.99)
Number of Respondents: 183
Percentage of Percentage of
Respondents Respondents
Type of Establishment: Ownership:
Food Only 5.5% Sole Proprietorship 19.7%
Food and Beverage 94.5 Partnership 17.5
Public Corporation 1.6
Years in Business: Private Corporation 61.2
1 to 5 Years 21.9%
5 to 10 Years 21.9 Menu Theme:
Over 10 Years 56.2 Steak/Seafood 19.1%
Hamburger 2.7
Region: 1 Pizza 2.7
Northeast 21.3% American (varied) 54.1
North Central 21.9 Mexican 1.1
South 19.7 Italian 5.5
West 34.4 Asian 2.8
Not Specified 2.7 Other 12.0
¹ Regions:
Northeast: CT, ME, MA, NH, NJ, NY, PA, RI, VT
North Central: IL, IN, IA, KS, MI, MN, MO, NE, ND, OH, SD, WI
South: AL, AR, DC, DE, FL, GA, KY, LA, MD, MS, OK, NC, SC, TN, TX, VA, WV
West: AK, AZ, CA, CO, HI, ID, MT, NV, NM, OR, UT, WA, WY
² Per person, all meals
³ For respondents specifying © 2008 by the National Restaurant Association and Deloitte & Touche LLP
43
Exhibit B-2
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Average Check
Total
Lower Upper
Quartile Median Quartile
All Restaurants $16.00 $18.00 $21.00
Type of Establishment
Food Only ** ** **
Food and Beverage $16.00 $18.00 $21.00
Restaurant Location
Hotel ** ** **
Shopping Center or Mall $16.00 $18.00 $20.00
Sole Occupant 16.00 18.00 20.50
Other 15.75 18.00 22.00
Profit versus Loss
Profit $16.00 $19.00 $21.00
Loss 15.75 17.50 20.00
Menu Theme
Steak/Seafood $16.00 $18.00 $21.00
Chicken ** ** **
Pizza ** ** **
American (varied) 16.00 18.00 21.00
Mexican ** ** **
Italian ** ** **
Asian ** ** **
Other 15.00 17.00 20.00
Affiliation
Single Unit - Independent $16.00 $18.00 $20.75
Single Unit - Franchise Operated ** ** **
Multi-Unit - Company Operated 17.00 19.00 21.75
Multi-Unit - Franchise Operated ** ** **
Ownership
Sole Proprietorship $15.00 $18.00 $20.00
Partnership 16.00 20.00 21.00
Public Corporation ** ** **
Private Corporation 16.00 18.00 21.00
Sales Volume
Under $500,000 ** ** **
$500,000 to $999,999 $16.00 $18.00 $21.00
$1,000,000 to $1,999,999 16.00 18.00 21.00
$2,000,000 and Over 16.00 18.00 21.00
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
44
Exhibit B-3
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Average Daily Seat Turnover
Total
Lower Upper
Quartile Median Quartile
All Restaurants 0.9 1.4 2.0
Type of Establishment
Food Only ** ** **
Food and Beverage 0.9 1.4 2.0
Restaurant Location
Hotel ** ** **
Shopping Center or Mall 0.8 1.2 1.9
Sole Occupant 0.9 1.4 2.0
Other 1.0 1.4 2.3
Profit versus Loss
Profit 0.9 1.4 2.1
Loss 0.9 1.2 1.6
Menu Theme
Steak/Seafood 1.0 1.4 1.9
Chicken ** ** **
Pizza ** ** **
American (varied) 0.8 1.4 1.9
Mexican ** ** **
Italian ** ** **
Asian ** ** **
Other 1.3 2.0 2.6
Average Check
$15.00 to $19.99 1.1 1.4 2.2
$20.00 to $24.99 0.7 1.2 1.6
Affiliation
Single Unit - Independent 0.8 1.3 1.9
Single Unit - Franchise Operated ** ** **
Multi-Unit - Company Operated 1.6 2.1 2.6
Multi-Unit - Franchise Operated ** ** **
Ownership
Sole Proprietorship 0.9 1.3 2.0
Partnership 0.9 1.4 2.1
Public Corporation ** ** **
Private Corporation 1.0 1.4 2.0
Sales Volume
Under $500,000 ** ** **
$500,000 to $999,999 0.7 0.9 1.3
$1,000,000 to $1,999,999 1.0 1.4 1.9
$2,000,000 and Over 1.4 2.0 2.6
**Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
45
Exhibit B-4
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Cost per Dollar of Sales*
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
46
Exhibit B-5
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Number of Employees*
Number of Employees per Restaurant
Part-Part-Time
Part Time (Under 20
Full Time (20-34 Hours) Hours)
All Restaurants 13 15 6
Type of Establishment
Food Only ** ** **
Food and Beverage 14 15 6
Restaurant Location
Hotel ** ** **
Shopping Center or Mall 13 9 2
Sole Occupant 14 15 10
Other 12 15 5
Profit versus Loss
Profit 15 15 7
Loss 10 12 5
Menu Theme
Steak/Seafood 16 15 10
Chicken ** ** **
Pizza ** ** **
American (varied) 12 15 6
Mexican ** ** **
Italian ** ** **
Asian ** ** **
Other 12 12 4
Average Check
$15.00 to $19.99 13 16 6
$20.00 to $24.99 13 10 6
Affiliation
Single Unit - Independent 12 12 6
Single Unit - Franchise Operated ** ** **
Multi-Unit - Company Operated 21 22 16
Multi-Unit - Franchise Operated ** ** **
Ownership
Sole Proprietorship 10 10 2
Partnership 16 15 4
Public Corporation ** ** **
Private Corporation 13 15 10
Sales Volume
Under $500,000 ** ** **
$500,000 to $999,999 7 8 5
$1,000,000 to $1,999,999 14 14 5
$2,000,000 and Over 26 25 13
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
47
Exhibit B-6
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Annual Employee Turnover*
* Amounts for all employees and hourly employees are medians; amounts for salaried employees are upper quartiles.
All amounts are derived from the number of W-2’s and the number of employees
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
48
Exhibit B-7
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Employee Information*
* All amounts are medians. Based on 35 hours per week. Factors used to compute full-time equivalent employees are as follows:
full-time (35 hours or more) equals 1.0; part-time (20-34 hours) equals 0.7; part-part-time (less than 20 hours) equals 0.35
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
49
Exhibit B-8
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Take-Out/Drive Through, Outside Catering and
Banquet Service - Ratio to Total Sales*
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
50
Exhibit B-9
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Statement of Income and Expenses
All Restaurants
Amount per Seat Ratio to Total Sales*
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food $4,062 $6,530 $10,046 65.7% 76.1% 84.9%
Beverage 1,155 2,336 3,638 16.4 25.0 34.8
Total Sales 5,787 9,018 13,342 100.0 100.0 100.0
Cost of Sales
Food 1,440 2,305 3,750 30.6 34.5 40.5
Beverage 348 600 1,053 24.7 29.3 34.3
Total Cost of Sales 1,913 3,244 4,670 30.0 33.1 38.6
Gross Profit 3,601 5,864 9,037 61.4 66.9 70.0
Operating Expenses
Salaries and Wages (including Employee Benefits) 2,087 3,300 4,846 29.0 33.5 39.4
Direct Operating Expenses 310 602 897 3.8 5.9 8.4
Music and Entertainment 17 43 85 0.2 0.5 1.3
Marketing 68 156 355 1.0 1.8 3.0
Utility Services 203 311 449 2.6 3.4 4.7
Restaurant Occupancy Costs 322 549 876 3.6 6.0 8.0
Repairs and Maintenance 87 156 284 1.0 1.8 2.4
Depreciation 79 188 338 1.1 2.1 3.1
Other Expense/(Income) (6) 154 357 0.0 1.5 4.8
General & Administrative Expenses 128 350 716 1.6 3.1 6.4
Corporate Overhead 75 420 905 0.8 5.0 7.4
Total Operating Expenses 3,353 5,603 8,212 55.5 61.2 67.8
Interest Expense 40 103 199 0.4 1.2 2.3
Other Expenses 17 96 325 0.3 1.0 2.6
Income (Loss) Before Income Taxes ($75) $331 $898 (0.7%) 3.6% 9.0%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
51
Exhibit B-10
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Statement of Income and Expenses - Amount per Square Foot*
Gross Profit
on Sales 115.73 180.20 277.27 ** 180.20 170.87 ** ** 178.29 **
Utility Services 6.41 9.00 12.63 ** 9.00 9.19 ** ** 9.50 **
Restaurant
Occupancy Costs 8.23 15.37 25.33 ** 15.48 14.40 ** ** 13.15 **
Note: Computations include respondents that provided zeros and numerical amounts
* All amounts are medians unless otherwise stated
** Insufficient data
N/A Not applicable
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
52
Menu Theme Average Check Restaurant Location Sales Volume ($000)
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
53
Exhibit B-11
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Statement of Income and Expenses - Amount per Seat
Type of Establishment
Food Only Food and Beverage
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food ** ** ** $4,000 $6,400 $9,832
Beverage N/A N/A N/A 1,147 2,333 3,567
Total Sales ** ** ** 5,725 9,018 13,160
Cost of Sales
Food ** ** ** 1,408 2,256 3,684
Beverage N/A N/A N/A 347 600 1,053
Total Cost of Sales ** ** ** 1,889 3,244 4,559
Gross Profit ** ** ** 3,583 5,833 8,867
Operating Expenses
Salaries and Wages (including Employee Benefits) ** ** ** 2,083 3,359 4,826
Direct Operating Expenses ** ** ** 300 574 893
Music and Entertainment ** ** ** 8 27 76
Marketing ** ** ** 64 147 324
Utility Services ** ** ** 199 303 442
Restaurant Occupancy Costs ** ** ** 290 530 814
Repairs and Maintenance ** ** ** 85 154 277
Depreciation ** ** ** 73 174 320
Other Expense/(Income) ** ** ** 0 100 316
General & Administrative Expenses ** ** ** 110 345 667
Corporate Overhead ** ** ** 0 25 461
Total Operating Expenses ** ** ** 3,204 5,488 8,099
Interest Expense ** ** ** 15 70 181
Other Expenses ** ** ** 0 15 148
Income (Loss)
Before Income Taxes ** ** ** ($36) $331 $879
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
N/A Not applicable
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
54
Exhibit B-12
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Statement of Income and Expenses - Ratio to Total Sales*
Type of Establishment
Food Only Food and Beverage
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food ** ** ** 65.2% 75.0% 82.9%
Beverage N/A N/A N/A 17.1 25.0 34.8
Total Sales ** ** ** 100.0 100.0 100.0
Cost of Sales
Food ** ** ** 30.6 34.5 40.7
Beverage N/A N/A N/A 24.8 29.3 34.4
Total Cost of Sales ** ** ** 30.0 33.0 38.5
Gross Profit ** ** ** 61.5 67.0 70.0
Operating Expenses
Salaries and Wages (including Employee Benefits) ** ** ** 29.1 33.7 39.4
Direct Operating Expenses ** ** ** 3.8 5.9 8.4
Music and Entertainment ** ** ** 0.1 0.3 1.1
Marketing ** ** ** 0.9 1.7 2.9
Utility Services ** ** ** 2.6 3.4 4.6
Restaurant Occupancy Costs ** ** ** 3.1 5.9 8.0
Repairs and Maintenance ** ** ** 1.0 1.8 2.4
Depreciation ** ** ** 1.1 2.0 3.0
Other Expense/(Income) ** ** ** 0.0 0.9 4.2
General & Administrative Expenses ** ** ** 1.4 3.0 6.0
Corporate Overhead ** ** ** 0.0 0.2 5.9
Total Operating Expenses ** ** ** 54.6 61.1 67.7
Interest Expense ** ** ** 0.2 0.8 1.9
Other Expenses ** ** ** 0.0 0.2 1.3
Income (Loss)
Before Income Taxes ** ** ** (0.3%) 3.7% 9.0%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
N/A Not applicable
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
55
Exhibit B-13
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Statement of Income and Expenses - Amount per Seat
Affiliation
Single Unit - Independent Multi-Unit - Company Operated
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food $3,890 $6,000 $9,094 $7,595 $11,351 $15,119
Beverage 1,006 2,196 3,500 2,053 3,081 4,685
Total Sales 5,368 8,333 12,097 11,609 14,838 18,106
Cost of Sales
Food 1,359 2,067 3,296 2,742 3,928 5,461
Beverage 314 583 989 583 851 1,166
Total Cost of Sales 1,847 3,000 4,137 3,364 4,920 6,297
Gross Profit 3,489 5,428 8,140 6,753 9,490 11,936
Operating Expenses
Salaries and Wages (including Employee Benefits) 1,980 3,063 4,586 3,856 4,639 5,770
Direct Operating Expenses 253 535 890 445 662 1,000
Music and Entertainment 9 30 79 0 34 87
Marketing 67 143 311 82 228 430
Utility Services 191 295 427 282 447 663
Restaurant Occupancy Costs 281 523 732 395 637 1,037
Repairs and Maintenance 80 142 251 141 305 401
Depreciation 69 159 283 166 282 505
Other Expense/(Income) 1 154 324 (73) (18) 145
General & Administrative Expenses 106 276 696 305 503 677
Corporate Overhead 0 25 426 ** ** **
Total Operating Expenses 3,147 5,117 7,508 7,225 8,341 10,813
Interest Expense 19 64 173 2 113 205
Other Expenses 0 25 168 ** ** **
Income (Loss)
Before Income Taxes ($111) $229 $815 $353 $720 $2,138
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
56
Exhibit B-14
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Statement of Income and Expenses - Ratio to Total Sales*
Affiliation
Single Unit - Independent Multi-Unit - Company Operated
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food 65.0% 74.7% 83.3% 69.9% 76.5% 81.6%
Beverage 16.7 25.3 35.0 18.4 23.5 30.1
Total Sales 100.0 100.0 100.0 100.0 100.0 100.0
Cost of Sales
Food 30.8 34.5 40.5 31.3 37.3 40.7
Beverage 25.1 29.7 35.3 ** ** **
Total Cost of Sales 30.2 33.1 38.8 29.6 34.2 38.6
Gross Profit 61.2 66.7 69.8 61.4 65.8 70.4
Operating Expenses
Salaries and Wages (including Employee Benefits) 29.1 34.0 40.0 27.8 33.4 34.7
Direct Operating Expenses 4.0 6.1 8.4 2.9 4.2 8.1
Music and Entertainment 0.1 0.4 1.4 0.0 0.2 0.9
Marketing 0.9 1.8 3.0 1.0 2.0 2.8
Utility Services 2.6 3.6 4.8 2.5 3.0 4.1
Restaurant Occupancy Costs 3.2 5.9 7.8 2.3 5.8 6.4
Repairs and Maintenance 0.9 1.8 2.4 1.1 1.7 2.6
Depreciation 1.0 2.0 2.9 1.2 1.8 2.3
Other Expense/(Income) 0.0 0.4 1.4 ** ** **
General & Administrative Expenses 1.4 3.0 6.5 1.8 3.0 3.7
Corporate Overhead 0.0 0.3 6.1 ** ** **
Total Operating Expenses 54.7 60.9 67.7 52.5 58.9 63.7
Interest Expense 0.2 1.0 2.0 0.0 0.6 1.3
Other Expenses 0.0 0.4 1.4 ** ** **
Income (Loss)
Before Income Taxes (1.2%) 3.3% 7.9% 2.9% 6.0% 10.0%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
57
Exhibit B-15
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Statement of Income and Expenses - Amount per Seat
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
58
Exhibit B-16
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Statement of Income and Expenses - Ratio to Total Sales*
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
59
Exhibit B-17
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Statement of Income and Expenses - Amount per Seat
Menu Theme
Steak/Seafood American (varied)
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food $4,306 $7,567 $11,085 $3,597 $6,395 $9,045
Beverage 927 2,193 3,333 1,339 2,741 3,957
Total Sales 6,693 8,596 13,072 5,407 9,285 13,342
Cost of Sales
Food 1,907 3,126 4,050 1,424 2,224 3,310
Beverage 328 556 857 416 785 1,208
Total Cost of Sales 2,274 3,378 4,896 1,913 3,200 4,435
Gross Profit 4,144 5,250 8,811 3,480 5,864 8,347
Operating Expenses
Salaries and Wages (including Employee Benefits) 1,973 3,251 4,620 2,169 3,101 4,886
Direct Operating Expenses 395 744 1,068 292 515 879
Music and Entertainment 4 13 83 20 46 94
Marketing 73 172 311 61 152 362
Utility Services 200 300 428 192 309 489
Restaurant Occupancy Costs 284 432 604 230 516 790
Repairs and Maintenance 105 167 263 60 171 300
Depreciation 69 139 274 65 171 357
Other Expense/(Income) 30 157 385 (45) 29 216
General & Administrative Expenses 95 255 398 133 360 696
Corporate Overhead ** ** ** 0 0 333
Total Operating Expenses 3,921 5,372 7,605 2,976 5,246 7,855
Interest Expense 24 68 182 9 59 164
Other Expenses ** ** ** 0 6 94
Income (Loss)
Before Income Taxes $26 $292 $984 ($111) $269 $889
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
60
Exhibit B-18
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Statement of Income and Expenses - Ratio to Total Sales*
Menu Theme
Steak/Seafood American (varied)
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food 71.5% 78.0% 84.0% 61.3% 69.4% 79.8%
Beverage 16.0 22.0 28.5 20.2 30.6 38.7
Total Sales 100.0 100.0 100.0 100.0 100.0 100.0
Cost of Sales
Food 32.3 36.7 44.5 32.0 35.6 40.8
Beverage 23.5 28.2 33.5 24.9 29.5 34.1
Total Cost of Sales 31.3 34.4 41.0 30.2 34.0 38.8
Gross Profit 59.0 65.6 68.7 61.2 66.0 69.8
Operating Expenses
Salaries and Wages (including Employee Benefits) 29.0 33.6 36.9 30.0 34.1 40.7
Direct Operating Expenses 4.4 7.6 9.8 3.7 5.5 7.9
Music and Entertainment 0.1 0.2 1.0 0.2 0.5 1.5
Marketing 0.8 1.6 3.2 1.0 2.0 3.0
Utility Services 2.6 3.5 4.3 2.8 3.6 4.7
Restaurant Occupancy Costs 2.1 4.9 7.3 2.6 5.8 7.5
Repairs and Maintenance 1.2 1.9 3.0 1.0 1.8 2.8
Depreciation 0.8 1.7 2.7 1.0 2.0 3.1
Other Expense/(Income) 0.4 1.7 4.9 (0.3) 0.5 2.0
General & Administrative Expenses 0.8 2.5 4.4 1.7 3.0 6.9
Corporate Overhead ** ** ** 0.0 0.0 3.8
Total Operating Expenses 53.5 59.2 64.1 52.4 60.2 68.1
Interest Expense 0.2 1.3 2.3 0.1 0.7 1.7
Other Expenses ** ** ** 0.0 0.1 1.1
Income (Loss)
Before Income Taxes (0.7%) 3.0% 8.8% (1.2%) 3.5% 9.6%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
61
Exhibit B-19
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Statement of Income and Expenses - Amount per Seat
Metropolitan/Non-Metropolitan Location
Inside MSA*** Outside MSA***
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food $4,328 $6,870 $11,475 $3,629 $5,634 $8,252
Beverage 1,230 2,703 3,972 859 1,636 2,656
Total Sales 6,750 10,000 14,537 4,966 6,824 10,445
Cost of Sales
Food 1,464 2,371 4,084 1,483 2,139 3,110
Beverage 351 731 1,166 256 517 696
Total Cost of Sales 2,125 3,273 5,134 1,858 2,694 3,682
Gross Profit 4,692 6,283 9,624 3,107 4,142 6,633
Operating Expenses
Salaries and Wages (including Employee Benefits) 2,417 3,400 5,159 1,797 2,755 4,426
Direct Operating Expenses 322 611 1,000 216 611 839
Music and Entertainment 9 41 84 3 23 46
Marketing 81 190 417 49 121 199
Utility Services 208 319 471 170 270 352
Restaurant Occupancy Costs 321 591 944 132 309 533
Repairs and Maintenance 98 167 291 60 104 239
Depreciation 79 184 328 64 200 484
Other Expense/(Income) (9) 103 319 0 138 311
General & Administrative Expenses 135 360 711 56 219 392
Corporate Overhead 0 40 500 ** ** **
Total Operating Expenses 3,263 5,803 8,327 2,843 4,540 6,357
Interest Expense 12 73 184 15 62 126
Other Expenses 0 17 229 ** ** **
Income (Loss)
Before Income Taxes $22 $430 $1,260 ($326) $119 $387
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
*** Metropolitan statistical area
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
62
Exhibit B-20
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Statement of Income and Expenses - Ratio to Total Sales*
Metropolitan/Non-Metropolitan Location
Inside MSA*** Outside MSA***
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food 64.7% 74.6% 82.8% 67.7% 78.8% 83.7%
Beverage 17.2 25.4 35.3 16.3 21.2 32.3
Total Sales 100.0 100.0 100.0 100.0 100.0 100.0
Cost of Sales
Food 30.5 33.9 39.6 34.7 39.7 44.3
Beverage 24.1 28.1 33.4 ** ** **
Total Cost of Sales 29.5 32.2 36.9 33.7 38.7 43.8
Gross Profit 63.1 67.8 70.5 56.2 61.3 66.3
Operating Expenses
Salaries and Wages (including Employee Benefits) 28.9 32.6 37.6 31.3 35.5 42.3
Direct Operating Expenses 3.7 5.9 8.3 4.2 5.9 8.9
Music and Entertainment 0.1 0.4 1.3 0.0 0.3 1.0
Marketing 1.0 2.0 3.7 0.9 1.5 2.2
Utility Services 2.5 3.3 4.7 2.7 3.5 4.6
Restaurant Occupancy Costs 3.4 6.0 8.1 1.9 3.5 6.9
Repairs and Maintenance 1.0 1.7 2.4 0.9 1.7 2.4
Depreciation 1.1 2.0 2.8 1.1 2.1 3.2
Other Expense/(Income) (0.1) 0.9 3.5 0.0 1.3 4.9
General & Administrative Expenses 1.4 3.1 6.0 1.0 2.4 4.8
Corporate Overhead 0.0 0.4 5.0 ** ** **
Total Operating Expenses 55.2 60.7 66.6 52.3 59.2 67.5
Interest Expense 0.1 0.8 1.7 0.2 1.1 1.9
Other Expenses 0.0 0.4 1.5 ** ** **
Income (Loss)
Before Income Taxes (0.4%) 4.2% 9.5% (5.9%) 1.7% 7.7%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
*** Metropolitan statistical area
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
63
Exhibit B-21
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Statement of Income and Expenses - Amount per Seat
Average Check
$15.00 to $19.99 $20.00 to $24.99
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food $4,539 $6,670 $9,681 $3,483 $6,395 $10,254
Beverage 1,086 2,600 3,554 1,233 2,117 3,604
Total Sales 6,491 8,977 13,877 5,286 9,018 13,143
Cost of Sales
Food 1,564 2,609 3,733 1,246 2,033 3,750
Beverage 322 597 914 409 600 1,129
Total Cost of Sales 2,087 3,290 4,779 1,703 3,078 4,460
Gross Profit 4,123 5,631 9,471 3,444 6,041 8,346
Operating Expenses
Salaries and Wages (including Employee Benefits) 2,329 3,455 5,166 1,871 3,000 4,500
Direct Operating Expenses 347 606 911 224 505 882
Music and Entertainment 9 28 81 8 29 73
Marketing 80 189 356 56 111 311
Utility Services 236 318 472 176 291 405
Restaurant Occupancy Costs 354 533 880 212 511 780
Repairs and Maintenance 95 179 285 66 139 238
Depreciation 74 200 335 74 159 300
Other Expense/(Income) 0 126 324 (3) 100 282
General & Administrative Expenses 121 357 725 91 322 676
Corporate Overhead 0 11 413 0 67 480
Total Operating Expenses 3,607 5,449 8,363 2,842 5,449 7,957
Interest Expense 21 59 166 7 71 188
Other Expenses 0 38 168 0 7 112
Income (Loss)
Before Income Taxes ($135) $242 $1,171 $54 $387 $804
Note: Computations include respondents that provided zeros and numerical amounts
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
64
Exhibit B-22
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Statement of Income and Expenses - Ratio to Total Sales*
Average Check
$15.00 to $19.99 $20.00 to $24.99
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food 65.2% 76.9% 85.0% 67.3% 73.3% 80.5%
Beverage 15.0 23.1 34.8 19.5 26.7 32.7
Total Sales 100.0 100.0 100.0 100.0 100.0 100.0
Cost of Sales
Food 30.8 34.8 40.8 30.5 34.5 40.0
Beverage 24.0 27.9 33.6 25.5 31.1 34.8
Total Cost of Sales 29.9 33.0 38.6 30.3 33.3 38.5
Gross Profit 61.4 67.0 70.1 61.5 66.7 69.7
Operating Expenses
Salaries and Wages (including Employee Benefits) 29.6 33.6 39.4 28.3 33.1 39.0
Direct Operating Expenses 3.8 6.1 8.9 3.8 5.4 8.1
Music and Entertainment 0.1 0.3 1.0 0.1 0.4 1.3
Marketing 1.0 2.0 3.0 0.8 1.5 2.7
Utility Services 2.6 3.5 4.3 2.5 3.2 4.7
Restaurant Occupancy Costs 3.3 6.0 7.5 2.5 5.5 8.0
Repairs and Maintenance 1.0 1.8 2.5 1.0 1.8 2.4
Depreciation 1.1 1.8 3.0 1.0 2.2 3.0
Other Expense/(Income) 0.0 1.3 4.2 0.0 0.9 4.8
General & Administrative Expenses 1.5 2.7 6.4 1.2 3.2 6.0
Corporate Overhead 0.0 0.1 4.3 0.0 0.4 6.9
Total Operating Expenses 55.3 61.0 68.3 54.3 60.6 66.4
Interest Expense 0.2 0.8 1.5 0.1 1.0 2.3
Other Expenses 0.0 0.4 1.4 0.0 0.1 0.9
Income (Loss)
Before Income Taxes (2.3%) 2.7% 8.9% 0.8% 4.1% 8.5%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
65
Exhibit B-23
Full Service Restaurants (Average Check Per Person $15 to $24.99)
Income Differential
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
66
Ratio to Total Sales*
Profit Loss
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
67
Section C-Full Service Restaurants
(Average Check Per Person $25 and Over)
Exhibit C-1 presents the characteristics of the 170 respondents in the
Full Service Restaurants (Average Check Per Person $25 and Over)
category of this year’s study. More than two-thirds (70.0%) of the
respondents represent independent restaurants and 53.5% reported
that they were the sole occupant of their location. Restaurants with
American menu themes represent 45.9% of this sample.
The median ratio of income before income taxes to total sales is 4.1%
or $577 per seat.
Highlights
• Median average check is $35.00.
• Median total sales per full-time equivalent employee is $66,269.
• Median food sales are $9,319 per seat and median beverage sales
are $3,831 per seat.
• Median total sales per square foot is $368.
• Median income before income taxes is 4.1% of total sales.
• Median total cost of sales is 32.4% of total sales.
Characteristics
• 70.0% of full service (average check $25 and over) restaurants are
single units, i.e., independents.
• 72.4% of the responding establishments have sales volume of
$1,000,000 and over.
• 45.9% of the respondents report an American menu theme.
• 60.6% of the respondents operate their businesses in locations with
less than 7,500 square feet and 59.5% of the respondents have less
than 200 seats.
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
68
Exhibit C-1
Composition of Participating Full Service Restaurants
(Average Check Per Person $25 and Over)
Number of Respondents: 170
Percentage of Percentage of
Respondents Respondents
Type of Establishment: Ownership:
Food Only 2.4% Sole Proprietorship 17.6%
Food and Beverage 97.6 Partnership 19.4
Public Corporation 1.2
Years in Business: Private Corporation 61.8
1 to 5 Years 21.8%
5 to 10 Years 22.9 Menu Theme:
Over 10 Years 55.3 Steak/Seafood 20.6%
American (varied) 45.9
Region: 1 Italian 12.9
Northeast 21.8% Asian 1.8
North Central 20.0 Other 18.8
South 20.6
West 36.4 Sales Volume: 3
Not Specified 1.2 Under $500,000 8.2%
$500,000 to $999,999 19.4
Average Check: 2 $1,000,000 to $1,999,999 26.5
$25.00 to $32.99 39.4% $2,000,000 and Over 45.9
$33.00 and Over 60.6
Restaurant Location:
Affiliation: Hotel 10.0%
Single Unit - Independent 70.0% Shopping Center or Mall 9.4
Single Unit - Franchise Operated 1.8 Sole Occupant 53.5
Multi-Unit - Company Operated 27.6 Other 27.1
Multi-Unit - Franchise Operated 0.6
Total Number of Seats:
Profit versus Loss: 3 Under 100 31.2%
Profit 74.9% 100 to 149 15.9
Loss 25.1 150 to 199 12.4
200 to 399 34.7
Lease versus Own: 400 and Over 4.7
Own Land and Building 24.7% Not Specified 1.1
Lease Land and Building 47.1
Lease Land and Own Building 2.9 Total Restaurant Square Footage:
Own Land and Lease Building 0.6 Under 2,500 14.7%
Not Specified 24.7 2,500 to 4,999 24.7
5,000 to 7,499 21.2
7,500 and Over 34.1
Not Specified 5.3
¹ Regions:
Northeast: CT, ME, MA, NH, NJ, NY, PA, RI, VT
North Central: IL, IN, IA, KS, MI, MN, MO, NE, ND, OH, SD, WI
South: AL, AR, DC, DE, FL, GA, KY, LA, MD, MS, OK, NC, SC, TN, TX, VA, WV
West: AK, AZ, CA, CO, HI, ID, MT, NV, NM, OR, UT, WA, WY
² Per person, all meals
³ For respondents specifying © 2008 by the National Restaurant Association and Deloitte & Touche LLP
69
Exhibit C-2
Full Service Restaurants (Average Check Per Person $25 and Over)
Average Check
Total
Lower Upper
Quartile Median Quartile
All Restaurants $29.00 $35.00 $43.00
Type of Establishment
Food Only ** ** **
Food and Beverage $29.00 $35.00 $43.00
Restaurant Location
Hotel ** ** **
Shopping Center or Mall ** ** **
Sole Occupant $29.00 $36.00 $43.50
Other 33.00 38.00 53.00
Profit versus Loss
Profit $30.00 $36.00 $45.00
Loss 26.25 31.00 37.50
Menu Theme
Steak/Seafood $27.00 $33.00 $44.50
American (varied) 30.00 35.00 40.00
Italian 30.25 35.50 42.25
Asian ** ** **
Other 28.50 36.00 53.50
Affiliation
Single Unit - Independent $28.25 $35.50 $47.00
Single Unit - Franchise Operated 25.00 25.00 32.50
Multi-Unit - Company Operated 32.00 35.00 37.00
Multi-Unit - Franchise Operated ** ** **
Ownership
Sole Proprietorship $28.25 $35.50 $43.50
Partnership 30.00 35.00 47.00
Public Corporation ** ** **
Private Corporation 28.75 35.00 40.50
Sales Volume
Under $500,000 ** ** **
$500,000 to $999,999 $28.00 $32.00 $47.00
$1,000,000 to $1,999,999 27.00 35.00 43.00
$2,000,000 and Over 30.25 35.50 43.00
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
70
Exhibit C-3
Full Service Restaurants (Average Check Per Person $25 and Over)
Average Daily Seat Turnover
Total
Lower Upper
Quartile Median Quartile
All Restaurants 0.6 1.0 1.5
Type of Establishment
Food Only ** ** **
Food and Beverage 0.6 1.0 1.5
Restaurant Location
Hotel ** ** **
Shopping Center or Mall ** ** **
Sole Occupant 0.6 1.0 1.3
Other 0.6 0.9 1.4
Profit versus Loss
Profit 0.7 1.1 1.6
Loss 0.5 0.8 1.1
Menu Theme
Steak/Seafood 0.7 0.9 1.1
American (varied) 0.7 1.2 1.5
Italian 0.6 0.9 1.6
Asian ** ** **
Other 0.5 0.8 1.3
Average Check
$25.00 to $32.99 0.7 1.1 1.7
$33.00 and Over 0.6 0.8 1.4
Affiliation
Single Unit - Independent 0.5 0.8 1.2
Single Unit - Franchise Operated ** ** **
Multi-Unit - Company Operated 1.1 1.5 2.1
Multi-Unit - Franchise Operated ** ** **
Ownership
Sole Proprietorship 0.5 0.8 1.1
Partnership 0.7 1.1 1.6
Public Corporation ** ** **
Private Corporation 0.7 1.0 1.5
Sales Volume
Under $500,000 ** ** **
$500,000 to $999,999 0.5 0.8 1.0
$1,000,000 to $1,999,999 0.6 0.8 1.0
$2,000,000 and Over 1.1 1.4 1.9
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
71
Exhibit C-4
Full Service Restaurants (Average Check Per Person $25 and Over)
Cost per Dollar of Sales*
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
72
Exhibit C-5
Full Service Restaurants (Average Check Per Person $25 and Over)
Number of Employees*
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
73
Exhibit C-6
Full Service Restaurants (Average Check Per Person $25 and Over)
Annual Employee Turnover*
* Amounts for all employees and hourly employees are medians; amounts for salaried employees are upper quartiles.
All amounts are derived from the number of W-2’s and the number of employees
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
74
Exhibit C-7
Full Service Restaurants (Average Check Per Person $25 and Over)
Employee Information*
* All amounts are medians. Based on 35 hours per week. Factors used to compute full-time equivalent employees are as follows:
full-time (35 hours or more) equals 1.0; part-time (20-34 hours) equals 0.7; part-part-time (less than 20 hours) equals 0.35
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
75
Exhibit C-8
Full Service Restaurants (Average Check Per Person $25 and Over)
Take-Out/Drive Through, Outside Catering and
Banquet Service - Ratio to Total Sales*
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
76
Exhibit C-9
Full Service Restaurants (Average Check Per Person $25 and Over)
Statement of Income and Expenses
All Restaurants
Amount per Seat Ratio to Total Sales*
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food $6,249 $9,319 $13,458 67.9% 72.6% 77.7%
Beverage 2,135 3,831 5,665 22.8 27.6 32.8
Total Sales 8,761 12,829 19,090 100.0 100.0 100.0
Cost of Sales
Food 2,075 3,083 4,404 28.5 32.6 37.1
Beverage 612 1,129 1,704 25.1 28.2 35.4
Total Cost of Sales 2,777 4,233 5,856 28.2 32.4 36.3
Gross Profit 5,647 8,423 13,289 63.7 67.6 71.8
Operating Expenses
Salaries and Wages (including Employee Benefits) 3,364 5,028 6,852 31.2 34.5 38.3
Direct Operating Expenses 532 838 1,453 4.0 6.0 10.7
Music and Entertainment 13 28 117 0.1 0.2 1.0
Marketing 125 313 478 1.3 2.2 3.0
Utility Services 241 368 529 2.1 2.8 4.0
Restaurant Occupancy Costs 498 843 1,355 4.1 6.9 9.0
Repairs and Maintenance 100 205 370 1.0 1.6 2.2
Depreciation 138 280 592 0.9 2.0 3.9
Other Expense/(Income) (12) 74 383 (0.1) 0.9 2.5
General & Administrative Expenses 178 537 952 2.4 3.8 5.8
Corporate Overhead 193 340 516 1.0 1.9 4.1
Total Operating Expenses 5,276 8,505 11,683 55.4 62.3 68.1
Interest Expense 40 161 213 0.4 1.1 2.1
Other Expenses 36 285 1,002 0.5 2.5 4.1
Income (Loss) Before Income Taxes $13 $577 $1,807 0.1% 4.1% 10.5%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
77
Exhibit C-10
Full Service Restaurants (Average Check Per Person $25 and Over)
Statement of Income and Expenses - Amount per Square Foot*
Gross Profit
on Sales 168.44 238.50 389.24 ** 238.50 218.75 292.35 241.88
Utility Services 6.44 9.77 14.99 ** 9.83 8.21 10.36 **
Restaurant
Occupancy Costs 11.70 25.25 36.01 ** 25.58 21.40 31.91 **
Note: Computations include respondents that provided zeros and numerical amounts
* All amounts are medians unless otherwise stated
** Insufficient data
N/A Not applicable
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
78
Menu Theme Average Check Restaurant Location Sales Volume ($000)
$25.00 to $33.00 Shopping Sole Under $500 to $1,000 to $2,000
Asian Other $32.99 and Over Hotel Other Center or Mall Occupant $500 $999 $1,999 and Over
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
79
Exhibit C-11
Full Service Restaurants (Average Check Per Person $25 and Over)
Statement of Income and Expenses - Amount per Seat
Type of Establishment
Food Only Food and Beverage
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food ** ** ** $6,203 $9,164 $13,439
Beverage N/A N/A N/A 2,135 3,831 5,665
Total Sales ** ** ** 8,761 12,829 19,041
Cost of Sales
Food ** ** ** 2,032 3,077 4,361
Beverage N/A N/A N/A 612 1,129 1,704
Total Cost of Sales ** ** ** 2,777 4,233 5,723
Gross Profit ** ** ** 5,647 8,512 13,289
Operating Expenses
Salaries and Wages (including Employee Benefits) ** ** ** 3,334 5,000 6,839
Direct Operating Expenses ** ** ** 520 836 1,444
Music and Entertainment ** ** ** 11 24 94
Marketing ** ** ** 118 307 478
Utility Services ** ** ** 241 368 529
Restaurant Occupancy Costs ** ** ** 495 833 1,323
Repairs and Maintenance ** ** ** 99 204 361
Depreciation ** ** ** 92 259 565
Other Expense/(Income) ** ** ** (4) 54 364
General & Administrative Expenses ** ** ** 158 507 887
Corporate Overhead ** ** ** 5 275 457
Total Operating Expenses ** ** ** 5,276 8,525 11,683
Interest Expense ** ** ** 20 135 207
Other Expenses ** ** ** 2 125 794
Income (Loss) Before Income Taxes ** ** ** $4 $571 $1,800
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
N/A Not applicable
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
80
Exhibit C-12
Full Service Restaurants (Average Check Per Person $25 and Over)
Statement of Income and Expenses - Ratio to Total Sales*
Type of Establishment
Food Only Food and Beverage
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food ** ** ** 67.4% 72.4% 76.9%
Beverage N/A N/A N/A 23.1 27.6 32.6
Total Sales ** ** ** 100.0 100.0 100.0
Cost of Sales
Food ** ** ** 28.5 32.5 37.1
Beverage N/A N/A N/A 25.1 28.2 35.4
Total Cost of Sales ** ** ** 28.0 32.3 36.1
Gross Profit ** ** ** 63.7 67.6 72.0
Operating Expenses
Salaries and Wages (including Employee Benefits) ** ** ** 30.9 34.5 38.2
Direct Operating Expenses ** ** ** 4.0 5.9 10.5
Music and Entertainment ** ** ** 0.1 0.2 1.0
Marketing ** ** ** 1.3 2.2 3.0
Utility Services ** ** ** 2.1 2.8 4.0
Restaurant Occupancy Costs ** ** ** 4.0 6.9 9.0
Repairs and Maintenance ** ** ** 1.0 1.6 2.1
Depreciation ** ** ** 0.8 2.0 3.7
Other Expense/(Income) ** ** ** (0.1) 0.6 2.2
General & Administrative Expenses ** ** ** 1.5 3.7 5.7
Corporate Overhead ** ** ** 0.1 1.1 3.3
Total Operating Expenses ** ** ** 56.0 62.4 68.2
Interest Expense ** ** ** 0.2 1.0 1.9
Other Expenses ** ** ** 0.0 1.3 4.1
Income (Loss) Before Income Taxes ** ** ** 0.0% 4.1% 10.2%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
N/A Not applicable
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
81
Exhibit C-13
Full Service Restaurants (Average Check Per Person $25 and Over)
Statement of Income and Expenses - Amount per Seat
Affiliation
Single Unit - Independent Multi-Unit - Company Operated
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food $5,714 $8,189 $11,042 $9,872 $14,406 $18,886
Beverage 1,643 3,028 4,811 4,219 5,660 7,432
Total Sales 7,328 11,333 15,711 15,309 19,984 25,727
Cost of Sales
Food 1,947 2,936 3,539 2,924 4,211 5,588
Beverage 521 988 1,520 988 1,422 1,975
Total Cost of Sales 2,551 3,884 5,133 4,289 5,510 7,255
Gross Profit 5,026 7,611 10,072 10,821 14,196 18,455
Operating Expenses
Salaries and Wages (including Employee Benefits) 2,896 4,340 5,898 4,879 6,482 8,362
Direct Operating Expenses 420 786 1,566 723 878 1,257
Music and Entertainment 8 27 121 12 16 32
Marketing 95 207 366 404 489 692
Utility Services 212 307 452 294 484 653
Restaurant Occupancy Costs 456 699 1,249 535 1,144 1,517
Repairs and Maintenance 85 151 267 269 347 436
Depreciation 71 180 328 298 538 738
Other Expense/(Income) 0 63 281 (35) 13 372
General & Administrative Expenses 80 253 729 643 796 1,168
Corporate Overhead 0 83 443 ** ** **
Total Operating Expenses 4,297 6,882 10,022 9,679 12,364 14,928
Interest Expense 22 116 200 ** ** **
Other Expenses 0 38 263 ** ** **
Income (Loss)
Before Income Taxes ($1) $341 $982 $537 $2,052 $2,913
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
82
Exhibit C-14
Full Service Restaurants (Average Check Per Person $25 and Over)
Statement of Income and Expenses - Ratio to Total Sales*
Affiliation
Single Unit - Independent Multi-Unit - Company Operated
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food 66.7% 72.5% 78.7% 69.9% 72.9% 75.1%
Beverage 21.3 27.5 33.3 24.9 27.1 30.1
Total Sales 100.0 100.0 100.0 100.0 100.0 100.0
Cost of Sales
Food 29.6 34.3 38.4 27.0 29.1 31.2
Beverage 27.3 31.1 37.4 ** ** **
Total Cost of Sales 30.0 33.4 37.3 25.9 27.6 30.6
Gross Profit 62.6 66.5 70.0 69.4 72.4 74.1
Operating Expenses
Salaries and Wages (including Employee Benefits) 30.6 34.7 39.5 31.6 34.3 36.6
Direct Operating Expenses 4.0 7.0 11.6 4.0 4.7 5.4
Music and Entertainment 0.1 0.3 1.4 0.1 0.1 0.2
Marketing 0.9 1.9 2.7 2.0 2.5 3.6
Utility Services 2.1 2.7 4.2 2.1 2.6 3.3
Restaurant Occupancy Costs 4.4 7.5 9.4 3.1 6.5 7.7
Repairs and Maintenance 0.9 1.4 2.1 1.2 1.7 2.3
Depreciation 0.7 1.5 3.1 1.6 2.5 4.3
Other Expense/(Income) 0.0 0.4 2.5 ** ** **
General & Administrative Expenses 0.9 2.8 6.0 3.7 4.3 5.3
Corporate Overhead 0.0 0.9 2.6 ** ** **
Total Operating Expenses 55.2 62.4 67.8 55.8 61.9 65.1
Interest Expense 0.2 1.0 1.7 ** ** **
Other Expenses 0.0 0.4 2.5 ** ** **
Income (Loss)
Before Income Taxes (0.3%) 2.6% 7.5% 3.3% 8.0% 13.0%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
83
Exhibit C-15
Full Service Restaurants (Average Check Per Person $25 and Over)
Statement of Income and Expenses - Amount per Seat
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
84
Exhibit C-16
Full Service Restaurants (Average Check Per Person $25 and Over)
Statement of Income and Expenses - Ratio to Total Sales*
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
85
Exhibit C-17
Full Service Restaurants (Average Check Per Person $25 and Over)
Statement of Income and Expenses - Amount per Seat
Menu Theme
Steak/Seafood American (varied) Italian
Lower Upper Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile Quartile Median Quartile
Sales
Food $6,245 $8,566 $10,463 $6,871 $9,891 $13,918 $6,063 $7,706 $14,165
Beverage 1,318 2,696 5,132 2,555 4,363 5,712 1,500 2,800 6,915
Total Sales 8,291 11,473 16,999 9,583 14,792 19,515 8,379 10,945 20,865
Cost of Sales
Food 2,422 3,139 4,587 2,258 3,274 4,332 1,960 2,946 4,736
Beverage 421 843 1,684 773 1,201 1,621 405 754 1,966
Total Cost of Sales 2,822 3,961 5,684 2,916 4,698 5,604 2,551 3,838 6,105
Gross Profit 5,026 7,639 10,218 6,690 9,913 14,159 5,641 7,118 14,628
Operating Expenses
Salaries and Wages
(including Employee Benefits) 2,457 4,371 6,234 3,593 5,876 7,207 ** ** **
Direct Operating Expenses 570 994 2,155 536 834 1,250 ** ** **
Music and Entertainment 8 22 200 12 19 75 ** ** **
Marketing 104 288 460 119 392 508 118 223 359
Utility Services 225 311 467 264 407 561 206 348 542
Restaurant Occupancy Costs 499 632 1,077 565 1,033 1,437 ** ** **
Repairs and Maintenance 96 167 298 146 278 397 95 204 301
Depreciation 49 169 257 185 435 627 ** ** **
Other Expense/(Income) ** ** ** (3) 44 367 ** ** **
General & Administrative Expenses 52 207 784 351 673 975 ** ** **
Corporate Overhead ** ** ** 53 269 407 ** ** **
Total Operating Expenses 4,217 6,892 9,817 6,293 10,050 12,515 4,513 6,042 13,485
Interest Expense ** ** ** 3 91 210 ** ** **
Other Expenses ** ** ** 2 75 1,040 ** ** **
Income (Loss)
Before Income Taxes $25 $403 $1,194 $3 $716 $2,196 $153 $549 $2,016
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
86
Exhibit C-18
Full Service Restaurants (Average Check Per Person $25 and Over)
Statement of Income and Expenses - Ratio to Total Sales*
Menu Theme
Steak/Seafood American (varied) Italian
Lower Upper Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile Quartile Median Quartile
Sales
Food 70.1% 75.3% 80.8% 66.9% 72.4% 75.9% 68.8% 75.1% 78.7%
Beverage 19.3 24.7 29.9 24.1 27.6 33.2 21.3 24.9 31.2
Total Sales 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0
Cost of Sales
Food 34.7 38.0 41.9 28.1 30.8 35.1 27.1 29.8 36.6
Beverage 26.9 30.2 35.6 23.5 25.9 33.3 26.0 28.1 34.0
Total Cost of Sales 33.1 35.7 40.0 27.1 30.2 34.2 27.2 29.6 34.7
Gross Profit 60.0 64.3 66.9 65.4 69.8 72.9 65.3 70.4 72.8
Operating Expenses
Salaries and Wages
(including Employee Benefits) 27.7 31.7 35.7 31.5 34.6 39.4 ** ** **
Direct Operating Expenses 4.7 9.9 12.7 3.9 4.9 8.7 ** ** **
Music and Entertainment 0.1 0.3 0.9 0.1 0.2 0.9 ** ** **
Marketing 0.9 2.4 3.8 1.3 2.1 3.0 1.1 1.8 2.6
Utility Services 2.1 2.7 4.3 2.2 2.9 3.9 2.1 2.5 3.1
Restaurant Occupancy Costs 4.1 7.4 8.6 5.4 6.8 9.0 ** ** **
Repairs and Maintenance 1.0 1.7 2.2 1.2 1.7 2.3 1.1 1.2 1.8
Depreciation 0.5 1.1 2.1 1.5 2.7 4.5 ** ** **
Other Expense/(Income) 0.0 1.2 7.9 0.0 0.6 1.8 ** ** **
General & Administrative Expenses 0.6 2.7 4.4 3.0 4.2 5.2 ** ** **
Corporate Overhead ** ** ** 0.3 1.2 3.2 ** ** **
Total Operating Expenses 52.1 59.2 65.1 57.8 62.6 68.2 56.6 61.5 66.3
Interest Expense ** ** ** 0.0 0.8 2.0 ** ** **
Other Expenses ** ** ** 0.0 0.7 3.6 ** ** **
Income (Loss)
Before Income Taxes 0.1% 2.8% 7.6% 0.0% 5.0% 11.2% 1.4% 4.8% 8.8%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
87
Exhibit C-19
Full Service Restaurants (Average Check Per Person $25 and Over)
Statement of Income and Expenses - Amount per Seat
Metropolitan/Non-Metropolitan Location
Inside MSA*** Outside MSA***
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food $6,803 $9,705 $14,032 $4,121 $5,195 $8,730
Beverage 2,326 4,317 6,081 1,103 2,361 2,989
Total Sales 9,635 14,636 20,018 5,686 7,469 11,612
Cost of Sales
Food 2,225 3,274 4,489 1,305 1,902 2,962
Beverage 715 1,173 1,799 391 646 1,196
Total Cost of Sales 3,080 4,543 6,058 1,835 2,592 4,207
Gross Profit 6,554 9,777 14,172 3,854 5,235 7,749
Operating Expenses
Salaries and Wages (including Employee Benefits) 3,509 5,448 7,159 ** ** **
Direct Operating Expenses 561 878 1,453 161 632 1,662
Music and Entertainment 12 21 89 ** ** **
Marketing 147 361 536 50 111 298
Utility Services 249 395 556 169 245 303
Restaurant Occupancy Costs 552 981 1,424 352 500 627
Repairs and Maintenance 101 225 393 36 97 184
Depreciation 128 351 600 ** ** **
Other Expense/(Income) (8) 54 352 ** ** **
General & Administrative Expenses 200 652 998 ** ** **
Corporate Overhead 79 319 501 ** ** **
Total Operating Expenses 5,717 9,376 12,516 3,579 4,583 7,568
Interest Expense 21 139 207 ** ** **
Other Expenses 11 493 1,040 ** ** **
Income (Loss)
Before Income Taxes $83 $820 $2,082 ($170) $40 $418
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
*** Metropolitan statistical area
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
88
Exhibit C-20
Full Service Restaurants (Average Check Per Person $25 and Over)
Statement of Income and Expenses - Ratio to Total Sales*
Metropolitan/Non-Metropolitan Location
Inside MSA*** Outside MSA***
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food 68.2% 72.3% 76.0% 66.5% 75.1% 79.5%
Beverage 24.0 27.7 32.0 20.5 24.9 33.5
Total Sales 100.0 100.0 100.0 100.0 100.0 100.0
Cost of Sales
Food 28.2 31.2 37.1 28.7 33.6 38.9
Beverage 24.4 27.7 34.0 ** ** **
Total Cost of Sales 27.6 31.1 35.4 31.9 33.2 39.7
Gross Profit 64.5 68.9 72.4 60.3 66.8 68.1
Operating Expenses
Salaries and Wages (including Employee Benefits) 30.7 34.2 37.8 ** ** **
Direct Operating Expenses 4.0 5.4 10.5 4.8 6.9 11.8
Music and Entertainment 0.1 0.2 0.9 ** ** **
Marketing 1.4 2.2 3.0 0.9 1.9 2.8
Utility Services 2.0 2.6 3.6 2.2 2.9 4.6
Restaurant Occupancy Costs 3.9 6.9 9.0 3.6 7.1 8.8
Repairs and Maintenance 1.0 1.6 2.2 0.9 1.3 1.9
Depreciation 0.9 2.0 4.1 ** ** **
Other Expense/(Income) (0.1) 0.6 2.1 ** ** **
General & Administrative Expenses 2.5 3.9 5.7 ** ** **
Corporate Overhead 0.7 1.4 3.8 ** ** **
Total Operating Expenses 55.3 61.9 68.2 57.7 62.8 67.4
Interest Expense 0.2 1.0 1.8 ** ** **
Other Expenses 0.1 2.8 4.1 ** ** **
Income (Loss)
Before Income Taxes 0.7% 5.6% 11.2% (2.1%) 0.6% 4.2%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
*** Metropolitan statistical area
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
89
Exhibit C-21
Full Service Restaurants (Average Check Per Person $25 and Over)
Statement of Income and Expenses - Amount per Seat
Average Check
$25.00 to $32.99 $33.00 and Over
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food $5,686 $8,114 $12,667 $6,707 $9,686 $13,860
Beverage 1,454 3,251 5,605 2,402 4,129 5,731
Total Sales 7,574 11,479 18,372 9,336 14,131 19,266
Cost of Sales
Food 2,108 2,996 4,206 2,064 3,139 4,470
Beverage 461 1,000 1,842 655 1,163 1,639
Total Cost of Sales 2,805 4,000 5,871 2,768 4,333 5,608
Gross Profit 5,153 7,770 11,596 6,443 9,506 13,986
Operating Expenses
Salaries and Wages (including Employee Benefits) 3,060 4,560 6,364 3,335 5,230 6,991
Direct Operating Expenses 460 831 1,300 561 875 1,685
Music and Entertainment 8 22 84 12 23 99
Marketing 101 253 418 129 358 508
Utility Services 207 345 475 244 358 538
Restaurant Occupancy Costs 295 532 993 574 1,037 1,468
Repairs and Maintenance 99 188 303 99 210 385
Depreciation 61 228 500 131 291 602
Other Expense/(Income) (7) 53 316 (2) 66 367
General & Administrative Expenses 41 345 704 216 696 1,002
Corporate Overhead 0 261 393 31 278 457
Total Operating Expenses 4,389 7,046 10,290 5,482 9,861 12,557
Interest Expense 48 168 306 7 70 172
Other Expenses 2 75 509 0 181 794
Income (Loss)
Before Income Taxes ($192) $273 $1,051 $107 $739 $2,225
Note: Computations include respondents that provided zeros and numerical amounts
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
90
Exhibit C-22
Full Service Restaurants (Average Check Per Person $25 and Over)
Statement of Income and Expenses - Ratio to Total Sales*
Average Check
$25.00 to $32.99 $33.00 and Over
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food 66.1% 74.4% 79.2% 68.0% 72.2% 75.9%
Beverage 20.8 25.6 33.9 24.1 27.8 32.1
Total Sales 100.0 100.0 100.0 100.0 100.0 100.0
Cost of Sales
Food 30.0 36.4 39.8 27.8 30.7 35.0
Beverage 25.4 29.2 37.3 24.9 28.1 34.5
Total Cost of Sales 29.9 33.5 38.8 27.3 30.4 34.7
Gross Profit 60.6 66.4 70.1 65.3 69.6 72.7
Operating Expenses
Salaries and Wages (including Employee Benefits) 30.4 33.4 38.5 31.2 34.7 37.9
Direct Operating Expenses 3.9 6.4 11.6 4.0 5.6 10.0
Music and Entertainment 0.1 0.2 1.0 0.1 0.2 1.0
Marketing 1.0 2.2 2.9 1.4 2.1 3.0
Utility Services 2.2 2.9 4.4 2.0 2.6 3.6
Restaurant Occupancy Costs 2.4 5.5 8.3 5.3 7.4 9.4
Repairs and Maintenance 1.2 1.6 2.2 0.9 1.5 2.1
Depreciation 0.7 1.5 3.2 0.9 2.0 3.9
Other Expense/(Income) 0.0 0.5 3.7 0.0 0.8 2.0
General & Administrative Expenses 0.5 3.0 5.1 2.9 4.1 5.9
Corporate Overhead 0.0 1.1 2.9 0.3 1.1 3.5
Total Operating Expenses 56.0 62.3 65.1 55.0 62.4 68.6
Interest Expense 0.4 1.4 3.1 0.1 0.6 1.4
Other Expenses 0.0 0.6 3.3 0.0 2.5 4.1
Income (Loss)
Before Income Taxes (2.1%) 2.0% 7.4% 0.8% 5.2% 11.9%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
91
Exhibit C-23
Full Service Restaurants (Average Check Per Person $25 and Over)
Income Differential
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
92
Ratio to Total Sales*
Profit Loss
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
93
Section D-Limited Service Restaurants*
Exhibit D-1 presents the characteristics of the 117 respondents in the
Limited Service Restaurants category of this year’s study. Almost half
(46.2%) of the respondents represent independent restaurants and
52.1% reported that they were the sole occupant of their location.
Restaurants with sandwiches/subs/deli menu themes represent 21.4%
of this sample.
The median ratio of income before income taxes to total sales is 9.7%
or $1,058 per seat.
Highlights
• Median average check is $8.00.
• Median total sales per full-time equivalent employee is $60,718.
• Median food sales are $11,542 per seat and median beverage sales
are $609 per seat.
• Median total sales per square foot is $314.
• Median income before income taxes is 9.7% of total sales.
• Median total cost of sales is 30.4% of total sales.
Characteristics
• 46.2% of limited service restaurants are single units, i.e., independents.
• 35.1% of the responding establishments have sales volume of
$1,000,000 and over.
• 21.4% of the respondents report a sandwiches/subs/deli menu theme.
• 94.0% of the respondents operate their businesses in locations with
less than 7,500 square feet and 81.2% of the respondents have less
than 200 seats.
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
94
Exhibit D-1
Composition of Participating Limited Service Restaurants
Number of Respondents: 117
Percentage of Percentage of
Respondents Respondents
Type of Establishment: Ownership:
Food Only 73.3% Sole Proprietorship 17.1%
Food and Beverage 26.7 Partnership 23.9
Public Corporation 3.4
Years in Business: Private Corporation 55.6
1 to 5 years 29.1%
5 to 10 years 14.5 Menu Theme:
Over 10 years 56.4 Hamburger 16.2%
Asian 2.6
Region: ¹,³ Chicken 1.7
Northeast 8.5% Pizza 11.1
North Central 25.6 Sandwiches/Subs/Deli 21.4
South 35.9 American (varied) 16.2
West 29.0 Mexican 5.1
Not Specified 1.0 Italian 2.6
Other 23.1
Average Check: ²
Under $7.50 44.4% Sales Volume: ³
$7.50 and Over 55.6 Under $500,000 33.3%
$500,000 to $999,999 31.6
Affiliation: $1,000,000 to $1,999,999 22.2
Single Unit - Independent 46.2% $2,000,000 and Over 12.9
Single Unit - Franchise Operated 12.8
Multi-Unit - Company Operated 29.0 Restaurant Location:
Multi-Unit - Franchise Operated 12.0 Hotel 0.9%
Shopping Center or Mall 27.4
Profit versus Loss: ³ Sole Occupant 52.1
Profit 83.8% Other 17.9
Loss 16.2 Not Specified 1.7
¹ Regions:
Northeast: CT, ME, MA, NH, NJ, NY, PA, RI, VT
North Central: IL, IN, IA, KS, MI, MN, MO, NE, ND, OH, SD, WI
South: AL, AR, DC, DE, FL, GA, KY, LA, MD, MS, OK, NC, SC, TN, TX, VA, WV
West: AK, AZ, CA, CO, HI, ID, MT, NV, NM, OR, UT, WA, WY
² Per person, all meals
3
For respondents specifying © 2008 by the National Restaurant Association and Deloitte & Touche LLP
95
Exhibit D-2
Limited Service Restaurants
Average Check
Total
Lower Upper
Quartile Median Quartile
All Restaurants $5.00 $8.00 $10.00
Type of Establishment
Food Only $5.00 $7.00 $9.00
Food and Beverage 8.25 9.50 11.00
Restaurant Location
Hotel ** ** **
Shopping Center or Mall $7.50 $9.00 $12.00
Sole Occupant 5.00 7.00 9.00
Other 5.00 8.00 10.00
Profit versus Loss
Profit $5.00 $8.00 $10.00
Loss ** ** **
Menu Theme
Hamburger ** ** **
Asian ** ** **
Chicken ** ** **
Pizza ** ** **
Sandwiches/Subs/Deli $7.00 $9.00 $11.00
American (varied) ** ** **
Mexican ** ** **
Italian ** ** **
Other 5.00 5.00 6.00
Affiliation
Single Unit - Independent $6.00 $7.00 $9.00
Single Unit - Franchise Operated 6.50 9.00 11.00
Multi-Unit - Company Operated 5.00 8.00 11.00
Multi-Unit - Franchise Operated ** ** **
Ownership
Sole Proprietorship ** ** **
Partnership $5.00 $5.00 $9.25
Public Corporation ** ** **
Private Corporation 7.00 8.00 11.00
Sales Volume
Under $500,000 $6.00 $8.00 $9.75
$500,000 to $999,999 7.00 8.00 12.00
$1,000,000 to $1,999,999 5.00 5.00 8.00
$2,000,000 and Over ** ** **
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
96
Exhibit D-3
Limited Service Restaurants
Average Daily Seat Turnover
Total
Lower Upper
Quartile Median Quartile
All Restaurants 2.3 4.3 8.3
Type of Establishment
Food Only 2.3 5.8 9.2
Food and Beverage 2.2 3.1 4.3
Restaurant Location
Hotel ** ** **
Shopping Center or Mall 2.6 3.8 5.2
Sole Occupant 2.9 6.1 10.2
Other ** ** **
Profit versus Loss
Profit 2.5 4.5 8.3
Loss ** ** **
Menu Theme
Hamburger ** ** **
Asian ** ** **
Chicken ** ** **
Pizza ** ** **
Sandwiches/Subs/Deli 1.4 2.5 5.6
American (varied) ** ** **
Mexican ** ** **
Italian ** ** **
Other ** ** **
Average Check
Under $7.50 4.1 8.3 10.5
$7.50 and Over 1.9 3.2 4.8
Affiliation
Single Unit - Independent 1.5 3.3 6.4
Single Unit - Franchise Operated ** ** **
Multi-Unit - Company Operated 3.2 6.7 10.4
Multi-Unit - Franchise Operated ** ** **
Ownership
Sole Proprietorship ** ** **
Partnership 4.9 8.8 13.2
Public Corporation ** ** **
Private Corporation 2.0 3.6 5.8
Sales Volume
Under $500,000 1.2 1.9 4.2
$500,000 to $999,999 3.0 5.2 7.3
$1,000,000 to $1,999,999 ** ** **
$2,000,000 and Over ** ** **
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
97
Exhibit D-4
Limited Service Restaurants
Cost per Dollar of Sales*
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
98
Exhibit D-5
Limited Service Restaurants
Number of Employees*
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
99
Exhibit D-6
Limited Service Restaurants
Annual Employee Turnover*
* Amounts for all employees and hourly employees are medians; amounts for salaried employees are upper quartiles.
All amounts are derived from the number of W-2’s and the number of employees
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
100
Exhibit D-7
Limited Service Restaurants
Employee Information*
* All amounts are medians. Based on 35 hours per week. Factors used to compute full-time equivalent employees are as follows:
full-time (35 hours or more) equals 1.0; part-time (20-34 hours) equals 0.7; part-part-time (less than 20 hours) equals 0.35
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
101
Exhibit D-8
Limited Service Restaurants
Take-Out/Drive Through, Outside Catering and
Banquet Service - Ratio to Total Sales*
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
102
Exhibit D-9
Limited Service Restaurants
Statement of Income and Expenses
All Restaurants
Amount per Seat Ratio to Total Sales*
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food $6,864 $11,542 $17,612 97.9% 100.0% 100.0%
Beverage 195 609 1,108 0.0 4.8 12.5
Total Sales 7,315 11,706 18,107 100.0 100.0 100.0
Cost of Sales
Food 2,315 3,762 5,413 27.1 30.4 35.5
Beverage 63 195 343 24.4 33.4 38.0
Total Cost of Sales 2,399 3,836 5,518 26.7 30.4 35.5
Gross Profit 4,773 7,692 12,748 64.6 69.6 73.3
Operating Expenses
Salaries and Wages (including Employee Benefits) 2,099 3,877 5,111 25.1 28.6 33.2
Direct Operating Expenses 280 602 1,152 3.0 5.0 8.2
Music and Entertainment 11 21 42 0.1 0.2 0.6
Marketing 72 163 492 0.7 1.6 3.4
Utility Services 273 419 640 2.6 3.4 4.6
Restaurant Occupancy Costs 434 896 1,649 5.4 8.6 10.6
Repairs and Maintenance 88 175 273 1.0 1.5 2.3
Depreciation 52 96 303 0.4 1.0 2.6
Other Expense/(Income) 6 223 390 0.2 1.8 3.2
General & Administrative Expenses 84 213 896 0.6 2.5 6.8
Corporate Overhead 434 924 1,429 4.1 6.3 8.5
Total Operating Expenses 3,860 6,435 10,018 51.8 57.8 64.0
Interest Expense 30 132 375 0.5 0.9 3.0
Other Expenses 19 138 435 0.2 1.3 3.0
Income (Loss) Before Income Taxes $230 $1,058 $2,968 3.5% 9.7% 17.8%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
103
Exhibit D-10
Limited Service Restaurants
Statement of Income and Expenses - Amount per Square Foot*
Gross Profit
on Sales 125.52 213.26 355.56 219.90 200.51 ** ** ** ** 167.50
Utility Services 6.70 11.34 15.09 11.52 10.54 ** ** ** ** 8.97
Restaurant
Occupancy Costs 12.00 26.01 42.60 29.83 ** ** ** ** ** **
Note: Computations include respondents that provided zeros and numerical amounts
* All amounts are medians unless otherwise stated
** Insufficient data
N/A Not applicable
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
104
Menu Theme Average Check Restaurant Location Sales Volume ($000)
American Under $7.50 Shopping Sole Under $500 to $1,000 to $2,000
(varied) Mexican Italian Other $7.50 and Over Hotel Center or Mall Occupant Other $500 $999 $1,999 and Over
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
105
Exhibit D-11
Limited Service Restaurants
Statement of Income and Expenses - Amount per Seat
Type of Establishment
Food Only Food and Beverage
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food $7,956 $13,967 $18,970 $5,611 $8,660 $14,273
Beverage N/A N/A N/A 175 500 938
Total Sales 7,956 13,967 18,970 6,861 9,777 14,927
Cost of Sales
Food 2,696 4,045 5,629 1,676 2,862 4,303
Beverage N/A N/A N/A 59 175 313
Total Cost of Sales 2,696 4,045 5,629 1,998 3,120 4,853
Gross Profit 5,268 9,541 13,363 4,606 6,622 10,423
Operating Expenses
Salaries and Wages (including Employee Benefits) 2,085 3,887 5,330 2,406 3,451 5,060
Direct Operating Expenses 310 705 1,288 235 476 815
Music and Entertainment 0 0 14 ** ** **
Marketing 68 159 661 80 149 302
Utility Services 287 470 653 206 347 486
Restaurant Occupancy Costs 351 971 1,686 418 627 1,015
Repairs and Maintenance 91 176 279 85 145 244
Depreciation 59 122 353 31 66 154
Other Expense/(Income) 48 265 533 ** ** **
General & Administrative Expenses 77 100 896 128 467 745
Corporate Overhead 394 924 1,396 ** ** **
Total Operating Expenses 2,968 7,337 10,539 3,302 5,452 8,306
Interest Expense 0 16 208 ** ** **
Other Expenses 0 0 117 ** ** **
Income (Loss) Before Income Taxes $307 $1,134 $3,119 $196 $522 $2,701
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
N/A Not applicable
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
106
Exhibit D-12
Limited Service Restaurants
Statement of Income and Expenses - Ratio to Total Sales*
Type of Establishment
Food Only Food and Beverage
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food 100.0% 100.0% 100.0% 87.5% 92.6% 98.2%
Beverage N/A N/A N/A 1.8 7.4 12.5
Total Sales 100.0 100.0 100.0 100.0 100.0 100.0
Cost of Sales
Food 26.4 30.1 35.3 28.5 31.0 36.1
Beverage N/A N/A N/A 27.2 33.6 36.0
Total Cost of Sales 26.4 30.1 35.3 28.3 31.0 36.1
Gross Profit 64.7 70.0 73.7 63.9 69.0 71.7
Operating Expenses
Salaries and Wages (including Employee Benefits) 23.9 27.5 31.5 27.3 31.8 35.8
Direct Operating Expenses 3.0 5.0 8.1 2.8 5.0 8.2
Music and Entertainment 0.0 0.0 0.1 ** ** **
Marketing 0.6 2.1 3.8 0.9 1.4 2.4
Utility Services 2.7 3.4 4.4 1.9 3.1 4.7
Restaurant Occupancy Costs 5.4 8.8 10.6 4.6 6.9 9.2
Repairs and Maintenance 1.0 1.6 2.4 1.0 1.5 1.8
Depreciation 0.4 1.1 2.4 0.4 0.7 2.3
Other Expense/(Income) 0.2 1.8 3.4 ** ** **
General & Administrative Expenses 0.5 0.8 4.6 3.1 5.6 7.6
Corporate Overhead 3.6 6.3 6.9 ** ** **
Total Operating Expenses 51.3 57.6 62.1 50.6 54.6 63.2
Interest Expense 0.0 0.3 1.2 ** ** **
Other Expenses 0.0 0.0 0.9 ** ** **
Income (Loss) Before Income Taxes 3.5% 10.0% 17.3% 4.9% 6.8% 18.9%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
N/A Not applicable
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
107
Exhibit D-13
Limited Service Restaurants
Statement of Income and Expenses - Amount per Seat
Affiliation
Single Unit - Independent Multi-Unit - Company Operated
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food $4,729 $8,125 $14,816 $10,929 $16,695 $21,620
Beverage 6 556 1,027 ** ** **
Total Sales 4,875 9,777 14,816 10,644 16,740 21,597
Cost of Sales
Food 1,480 2,862 4,846 3,026 4,340 5,644
Beverage 4 170 340 ** ** **
Total Cost of Sales 1,480 3,154 5,275 3,244 4,340 5,644
Gross Profit 3,204 6,063 8,920 7,698 12,019 16,020
Operating Expenses
Salaries and Wages (including Employee Benefits) 1,600 3,343 4,424 3,174 4,359 5,794
Direct Operating Expenses 153 511 1,260 498 795 1,123
Music and Entertainment 0 3 35 ** ** **
Marketing 54 141 310 63 99 169
Utility Services 201 311 525 352 477 655
Restaurant Occupancy Costs 266 514 1,044 685 1,518 1,923
Repairs and Maintenance 61 138 236 131 229 374
Depreciation 34 65 136 64 94 258
Other Expense/(Income) 0 112 242 200 315 1,386
General & Administrative Expenses 70 213 778 ** ** **
Corporate Overhead ** ** ** 715 1,036 1,438
Total Operating Expenses 2,471 5,005 7,398 5,228 8,871 11,512
Interest Expense 0 75 168 ** ** **
Other Expenses ** ** ** ** ** **
Income (Loss)
Before Income Taxes $14 $441 $1,478 $1,107 $2,141 $4,015
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
108
Exhibit D-14
Limited Service Restaurants
Statement of Income and Expenses - Ratio to Total Sales*
Affiliation
Single Unit - Independent Multi-Unit - Company Operated
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food 84.4% 92.9% 99.5% 98.6% 99.1% 100.0%
Beverage 0.5 7.1 15.6 ** ** **
Total Sales 100.0 100.0 100.0 100.0 100.0 100.0
Cost of Sales
Food 30.0 33.1 38.7 25.8 26.9 30.3
Beverage 27.2 33.3 40.0 ** ** **
Total Cost of Sales 29.6 32.9 37.8 25.6 26.6 30.3
Gross Profit 62.2 67.1 70.4 69.7 73.4 74.4
Operating Expenses
Salaries and Wages (including Employee Benefits) 26.2 31.3 35.5 26.0 27.5 28.9
Direct Operating Expenses 2.8 6.7 9.7 4.6 5.0 5.6
Music and Entertainment 0.0 0.0 0.2 ** ** **
Marketing 0.9 1.5 3.0 0.5 0.6 0.9
Utility Services 2.6 3.4 5.7 2.5 3.3 4.0
Restaurant Occupancy Costs 3.7 6.3 11.3 7.5 9.4 10.3
Repairs and Maintenance 0.7 1.4 2.3 1.2 1.6 1.9
Depreciation 0.3 1.0 2.4 0.3 0.7 1.9
Other Expense/(Income) 0.0 0.0 0.6 ** ** **
General & Administrative Expenses 1.2 4.0 6.8 0.4 0.5 0.7
Corporate Overhead ** ** ** 6.3 6.3 7.2
Total Operating Expenses 50.1 57.5 64.3 52.1 55.4 61.5
Interest Expense 0.0 0.7 2.4 ** ** **
Other Expenses ** ** ** ** ** **
Income (Loss)
Before Income Taxes 1.2% 6.7% 17.7% 7.0% 15.7% 18.3%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
109
Exhibit D-15
Limited Service Restaurants
Statement of Income and Expenses - Amount per Seat
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
110
Exhibit D-16
Limited Service Restaurants
Statement of Income and Expenses - Ratio to Total Sales*
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
111
Exhibit D-17
Limited Service Restaurants
Statement of Income and Expenses - Amount per Seat
Menu Theme
Sandwiches/Subs/Deli
Lower Upper
Quartile Median Quartile
Sales
Food $6,204 $8,055 $14,613
Beverage ** ** **
Total Sales 6,204 8,750 14,613
Cost of Sales
Food 2,246 2,795 4,351
Beverage ** ** **
Total Cost of Sales 2,246 2,800 5,275
Gross Profit 3,864 5,500 9,541
Operating Expenses
Salaries and Wages (including Employee Benefits) ** ** **
Direct Operating Expenses ** ** **
Music and Entertainment ** ** **
Marketing ** ** **
Utility Services ** ** **
Restaurant Occupancy Costs ** ** **
Repairs and Maintenance ** ** **
Depreciation ** ** **
Other Expense/(Income) ** ** **
General & Administrative Expenses ** ** **
Corporate Overhead ** ** **
Total Operating Expenses 2,548 4,567 5,929
Interest Expense ** ** **
Other Expenses ** ** **
Income (Loss)
Before Income Taxes $214 $522 $2,054
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
112
Exhibit D-18
Limited Service Restaurants
Statement of Income and Expenses - Ratio to Total Sales*
Menu Theme
Sandwiches/Subs/Deli
Lower Upper
Quartile Median Quartile
Sales
Food 85.6% 88.8% 99.5%
Beverage ** ** **
Total Sales 100.0 100.0 100.0
Cost of Sales
Food 30.0 35.3 38.6
Beverage ** ** **
Total Cost of Sales 30.0 35.3 39.0
Gross Profit 61.0 64.7 70.0
Operating Expenses
Salaries and Wages (including Employee Benefits) ** ** **
Direct Operating Expenses ** ** **
Music and Entertainment ** ** **
Marketing ** ** **
Utility Services ** ** **
Restaurant Occupancy Costs ** ** **
Repairs and Maintenance ** ** **
Depreciation ** ** **
Other Expense/(Income) ** ** **
General & Administrative Expenses ** ** **
Corporate Overhead ** ** **
Total Operating Expenses 48.1 55.9 61.9
Interest Expense ** ** **
Other Expenses ** ** **
Income (Loss)
Before Income Taxes 3.3% 6.9% 16.5%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs,
which are based on their respective sales
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
113
Exhibit D-19
Limited Service Restaurants
Statement of Income and Expenses - Amount per Seat
Metropolitan/Non-Metropolitan Location
Inside MSA***
Lower Upper
Quartile Median Quartile
Sales
Food $7,300 $11,379 $18,309
Beverage 0 283 889
Total Sales 7,794 11,608 18,383
Cost of Sales
Food 2,322 3,815 5,347
Beverage 0 80 308
Total Cost of Sales 2,340 3,857 5,533
Gross Profit 5,003 7,696 13,320
Operating Expenses
Salaries and Wages (including Employee Benefits) 2,259 3,781 5,162
Direct Operating Expenses 284 677 1,163
Music and Entertainment 0 2 21
Marketing 68 147 350
Utility Services 259 425 638
Restaurant Occupancy Costs 418 834 1,665
Repairs and Maintenance 100 179 293
Depreciation 43 78 285
Other Expense/(Income) 3 224 469
General & Administrative Expenses 78 124 702
Corporate Overhead 288 834 1,327
Total Operating Expenses 3,788 6,183 10,072
Interest Expense 0 29 267
Other Expenses 0 0 125
Income (Loss)
Before Income Taxes $249 $1,042 $3,047
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
*** Metropolitan statistical area
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
114
Exhibit D-20
Limited Service Restaurants
Statement of Income and Expenses - Ratio to Total Sales*
Metropolitan/Non-Metropolitan Location
Inside MSA***
Lower Upper
Quartile Median Quartile
Sales
Food 88.8% 96.8% 100.0%
Beverage 0.1 3.9 11.4
Total Sales 100.0 100.0 100.0
Cost of Sales
Food 26.7 30.0 35.5
Beverage 27.0 34.1 39.5
Total Cost of Sales 26.6 30.0 35.4
Gross Profit 64.6 70.0 73.4
Operating Expenses
Salaries and Wages (including Employee Benefits) 25.5 28.6 33.3
Direct Operating Expenses 2.9 5.0 8.0
Music and Entertainment 0.0 0.0 0.2
Marketing 0.6 1.2 3.4
Utility Services 2.6 3.3 4.3
Restaurant Occupancy Costs 5.4 8.5 10.6
Repairs and Maintenance 1.1 1.5 2.2
Depreciation 0.3 0.8 2.0
Other Expense/(Income) 0.1 1.8 3.2
General & Administrative Expenses 0.6 1.2 4.6
Corporate Overhead 2.7 6.3 6.8
Total Operating Expenses 51.5 56.4 62.2
Interest Expense 0.0 0.4 1.2
Other Expenses 0.0 0.0 1.1
Income (Loss)
Before Income Taxes 3.8% 9.8% 17.5%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs,
which are based on their respective sales
** Insufficient data
*** Metropolitan statistical area
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
115
Exhibit D-21
Limited Service Restaurants
Statement of Income and Expenses - Amount per Seat
Average Check
Under $7.50 $7.50 and Over
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food $7,989 $14,750 $18,068 $6,600 $9,833 $16,807
Beverage ** ** ** 62 350 938
Total Sales 8,962 14,750 18,068 6,955 9,982 17,994
Cost of Sales
Food 2,996 4,278 5,681 2,186 3,156 4,850
Beverage ** ** ** 39 97 313
Total Cost of Sales 3,030 4,383 5,779 2,238 3,241 5,040
Gross Profit 5,198 10,007 12,838 4,836 6,729 12,663
Operating Expenses
Salaries and Wages (including Employee Benefits) 2,992 4,113 5,836 2,043 3,343 4,444
Direct Operating Expenses 227 730 1,212 285 505 1,008
Music and Entertainment ** ** ** 0 12 24
Marketing 58 99 431 91 178 354
Utility Services 333 579 679 209 359 523
Restaurant Occupancy Costs 401 1,153 1,674 415 673 1,456
Repairs and Maintenance 119 210 323 75 127 240
Depreciation 50 79 242 50 97 415
Other Expense/(Income) 105 307 533 0 71 284
General & Administrative Expenses 77 92 405 103 402 1,015
Corporate Overhead 667 1,036 1,437 163 434 1,177
Total Operating Expenses 3,141 8,596 10,974 3,168 5,481 8,923
Interest Expense ** ** ** 0 75 300
Other Expenses ** ** ** 0 0 145
Income (Loss)
Before Income Taxes $370 $1,058 $2,914 $160 $1,150 $3,062
Note: Computations include respondents that provided zeros and numerical amounts
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
116
Exhibit D-22
Limited Service Restaurants
Statement of Income and Expenses - Ratio to Total Sales*
Average Check
Under $7.50 $7.50 and Over
Lower Upper Lower Upper
Quartile Median Quartile Quartile Median Quartile
Sales
Food 84.9% 96.8% 100.0% 88.6% 95.2% 99.3%
Beverage ** ** ** 0.7 5.0 12.0
Total Sales 100.0 100.0 100.0 100.0 100.0 100.0
Cost of Sales
Food 26.2 30.4 36.5 28.4 30.4 34.1
Beverage ** ** ** 25.0 33.3 37.5
Total Cost of Sales 26.4 30.4 36.5 28.0 30.4 33.7
Gross Profit 63.6 69.8 73.7 66.3 69.6 72.0
Operating Expenses
Salaries and Wages (including Employee Benefits) 24.9 27.6 30.0 25.2 29.0 35.3
Direct Operating Expenses 4.3 5.0 7.0 2.8 5.0 8.5
Music and Entertainment 0.0 0.0 0.2 0.0 0.1 0.2
Marketing 0.5 0.8 3.4 1.0 2.2 3.4
Utility Services 2.8 3.6 5.0 2.4 3.2 4.0
Restaurant Occupancy Costs 5.7 9.3 10.7 5.0 7.6 10.0
Repairs and Maintenance 1.1 1.7 2.4 1.0 1.4 1.9
Depreciation 0.3 0.6 1.8 0.5 1.0 3.2
Other Expense/(Income) 0.6 2.0 3.2 0.0 1.0 2.8
General & Administrative Expenses 0.5 0.7 4.4 1.1 3.6 7.0
Corporate Overhead 5.5 6.3 6.3 1.6 4.1 8.5
Total Operating Expenses 52.7 58.0 61.9 50.1 54.7 64.9
Interest Expense 0.0 0.1 0.8 0.0 0.8 2.0
Other Expenses ** ** ** 0.0 0.0 1.3
Income (Loss)
Before Income Taxes 3.7% 9.2% 16.1% 3.3% 9.8% 18.5%
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
117
Exhibit D-23
Limited Service Restaurants
Income Differential
Note: Computations include respondents that provided zeros and numerical amounts
* All ratios are based as a percentage of total sales except food and beverage costs, which are based on their respective sales
** Insufficient data
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
118
Analyze Your Operation
A periodic analysis of the financial performance of your food and
beverage service operations may provide some early warning signs of
potential problems. Food and beverage costs or payroll may be inching
up month by month. Some controllable expenses could be increasing,
while others are decreasing.
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
119
WORKSHEET
Complete and Compare
Statement of Income and Expenses
Restaurant
Supplemental Operating Information Your Figures
Industry Report Variance + or -
Sales per Seat
Food $ $
Beverage $ $
Total $ $
Daily Seat Turnover (customers ÷ seats ÷ 365 days)
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
120
Sample Survey
Who Should Complete This Survey?
• Owners/operators/managers of a single restaurant.
• Owners/operators/managers of two or more restaurants:
Complete and return a survey for Each Unit in
operation, or for as many units as possible.
E
and not to a chain of restaurants. Multi-unit operators should
L
report information for individual establishments, including
allocated revenues and costs.
P
Please answer all questions as completely as possible by the June 15,
M
2007 deadline.
A
Questions or problems completing the survey?
S
Visit our Web site at www.restaurant.org/research/operations
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
121
Section I. General
1. State in which restaurant is located: _________________ 10. Number of years this restaurant has been in business:
(check one)
2. Zipcode of restaurant: —————————————— 1 Under 1 year
3. Type of ownership (check one) 2 1 to 5 years
1 Sole proprietorship 3 5 to 10 years
2 Partnership 4 Over 10 years
3 Public Corporation
11. Does restaurant offer:
4 Private Corporation
(if offered, your best estimate
4. Type of organization
E
of percentage of total sales)
1 Independent (operates one unit)
L
2 Multi-unit (operates 2 or more units)* Take out/drive-thru Yes No ___________%
3 Number of units operated:__________ Outside catering Yes No ___________%
P
*A separate survey should be completed for each unit. Banquet services Yes No ___________%
M
5. Are you a franchisee or franchisor? (check one) 12. Restaurant is located in/attached to: (check one)
1 Franchisee 1 A hotel
A
2 Franchisor 2 A shopping center or mall
S
3 Both 3 Nothing—sole occupant of a building
4 Neither 4 Other (please specify):__________________
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
122
Section II. Statement
of Income and Expense
Please completely fill out all financial data for fiscal year 2006. If you wish, you may submit a copy of your year-
end operating statement and this section will be completed for you by Deloitte & Touche. Income statement
information should pertain to ONLY A SINGLE RESTAURANT and not to a chain of restaurants. Please use
whole dollar amounts. Enter “zero” where appropriate. See the Guide to Completing the Restaurant Industry
Operations Survey at www.restaurant.org/research/operations for more information.
E
Remember, all information provided will be kept strictly confidential.
P L
M
Current 12 months ended: Month _________ Year 2006
A
SALES
S
Food __________________1
Beverage (alcoholic) __________________2
Total sales _________________3
COST OF SALES
Food __________________4
Beverage (alcoholic) __________________5
Total cost of sales _________________6
OPERATING EXPENSES
Restaurant operating expenses
Salaries and wages __________________8
Employee benefits __________________9
Direct operating expenses __________________10
Music and entertainment __________________11
Marketing __________________12
Utility services __________________13
Restaurant occupancy costs __________________14
Repairs and maintenance __________________15
Depreciation __________________16
Other expense/(income) __________________17
Total restaurant operating expenses __________________18
General and administrative expenses __________________19
Corporate overhead __________________20
Total operating expenses _________________21
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
123
Dear Restaurant Industry Operations Report 2007/2008 Edition Reader:
We appreciate your interest in this unique and extensive annual report of restaurant operations, prepared in
conjunction with the professional services firm of Deloitte & Touche LLP.
With your purchase of this report, you are entitled to up to three free copies of selected Regional and State Restaurant
Industry Operations Reports. These reports are exclusively offered in an electronic PDF format.
The Regional and State Restaurant Industry Operations Reports are produced as a special supplement to the national
report. When used in conjunction with the national report, these operations reports can assist you in comparing your
operations to others with a similar business profile on a regional, state and national basis.
2007/2008 Edition Regional and State Restaurant Industry Operations Reports are available for the following
regions and states:
Regions: States:
To order up to three regional and/or state reports, send an e-mail to [email protected] listing the reports you have
selected. If you prefer, you may order by calling the National Restaurant Association’s Information Service and
Library at (800) 424-5156 ext. 5959. Reports will be sent via e-mail.
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
124
Additional Information
For additional restaurant industry operations data beyond the
scope of this report, contact the National Restaurant Association’s
Information Service and Library at (800) 424 5156, ext. 5960.
Several state and regional restaurant industry operations reports
are available. For information on joining the National Restaurant
Association, call the Membership Department at (800) 424-5156,
extension 5929, or visit our Web site at www.restaurant.org/join.
© 2008 by the National Restaurant Association and Deloitte & Touche LLP
125
About the National Restaurant Association
WHO WE ARE
Founded in 1919, the National Restaurant Association is the leading business association
for the restaurant industry. Together with the National Restaurant Association Educational
Foundation (NRAEF), the Association’s mission is to represent, educate and promote a rapidly
growing industry that is comprised of 945,000 restaurant-and-foodservice outlets and 13.1
million employees. Its membership represents approximately 380,000 restaurant locations.
WHAT WE DO
About Deloitte
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Member of
Copyright © 2008 Deloitte Development LLC. All rights reserved. Deloitte Touche Tohmatsu
For further information contact:
national restaurant association
Research and Information Services Division
1200 Seventeenth Street, NW
Washington, DC 20036-3097
202.331.5900
E-mail: [email protected]
Web: www.restaurant.org