Blow UP: SUBJECT: Principles & Practice of Management CODE (MBA-011) Units Lecture No. Books Page No
Blow UP: SUBJECT: Principles & Practice of Management CODE (MBA-011) Units Lecture No. Books Page No
Koontz -Management:
Levels of Management, Characteristics of A Global &
1 Page 5
Quality Managers. Entrepreneurial
Perspective
Koontz -Management:
Evolution of Management: Early contributions: A Global &
1 Page 11-14
UNIT I Classical and Neo classical theories Entrepreneurial
(8 Perspective
Sessions) Robbins & Coulter -
Taylor and Scientific Management, 1 Page 26 to 28
Management
Robbins & Coulter -
Fayol’s Administrative Management 1 Page 28
Management
Koontz -Management:
Social System Approach, Decision Theory A Global &
1 Page 19-24
Approach Entrepreneurial
Perspective
Koontz -Management:
Business Ethics and Social Responsibility: A Global &
1 Page 37-53
Concept, Shift to Ethics, Tools of Ethics. Entrepreneurial
Perspective
Total 10
Koontz -Management:
Organizing: Concept, Organisation Theories, A Global &
2 Page 167-178
Forms of Organisational Structure Entrepreneurial
Perspective
Koontz -Management:
Combining Jobs: Departmentation, Span of A Global &
1 Page 186-192
Control Entrepreneurial
Perspective
Koontz -Management:
Delegation of Authority, Authority & A Global &
1 Page 203-209
Responsibility Entrepreneurial
Perspective
Robbins & Coulter -
Organisational Design 1 Page 186-190
Management
Total 10
Koontz -Management:
A Global &
Staffing: Concept, System Approach 1 Page 242 to 247
Entrepreneurial
Perspective
(i) Manpower Planning, Job Design :
Nature of Manpower
Planning Koontz -Management:
(ii) Process of Manpower Planning A Global &
1 Page 252 to 255
UNIT III Job Design Entrepreneurial
(10 Job description, Job Perspective
Sessions) specification
Koontz -Management:
A Global &
Performance Appraisal 1 Page 269 to 277
Entrepreneurial
Perspective
Koontz -Management:
Motivation: Concept, Motivation and A Global &
1 Page 322 to 325
Performance, Entrepreneurial
Perspective
Koontz -Management:
A Global &
Theories Of Motivation, 2 Page3260 to 334
Entrepreneurial
Perspective
Koontz -Management:
A Global &
Approaches for Improving Motivation 1 Page 339 to 340
Entrepreneurial
Perspective
Koontz -Management:
Special Motivational techniques: Money,
A Global &
participation, reward systems, Quality of Work 1 Page 335 to 338
Entrepreneurial
Life, Job Enrichment & Morale Building.
Perspective
Total 12
Koontz -Management:
Leadership: The Core of Leadership: Influence, A Global &
1 Page 347-350
Functions of Leaders, Entrepreneurial
Perspective
Koontz -Management:
Leadership Style, Leadership Development: A Global &
1 Page 351-361
Leader Vs manager Entrepreneurial
Perspective
Unit IV
(12 Koontz -Management:
Session) Communication: Communication Process, A Global &
1 Page 384 to 386
Importance of Communication Entrepreneurial
Perspective
Koontz -Management:
Communication Channels, Barriers to A Global &
1 Page 393 to 399
Communication. Entrepreneurial
Perspective
Robbins & Coulter -
Controlling: Concept, Types of Control, 1 Page 401 to 406
Management
Methods: Pre-control: Concurrent Control: Post- Robbins & Coulter -
1 Page 409 – 411
control, An Integrated Control System, Management
TQM-D.D. Sharma
TQM-D.D. Sharma
Total Quality Control, Pre-control of Inputs,
Concurrent Control of Operations. Post Control 1 Page 149-156
of Outputs
Total 08
Grand Total 40
Reference Books
1. Stoner, Freeman & Gilbert Jr - Management (Prentice Hall of India, 6th Edition)
2. Koontz - Principles of Management (Tata Mc Graw Hill, Ist Edition 2008)
3. Robbins & Coulter - Management (Prentice Hall of India, 8th Edition)
4. Robbins S.P. and Decenzo David A. - Fundamentals of Management: Essential Concepts and Applications (Pearson
Education, 5th Edition)
5. Hillier Frederick S. and Hillier Mark S. - Introduction to Management Science: A Modeling and Case Studies Approach with
Spreadsheets (Tata Mc Graw Hill, 2nd Edition 2008)
6. Weihrich Heinz and Koontz Harold - Management: A Global and Entrepreneurial Perspective McGraw Hill, 12th Edition
2008)
Question Bank
Unit – I
1. Explain the importance of the systems approach to the study of management. What are
the limitations of this approach?
6. Discuss the various skills required by a manager at different levels to achieve the
organizational objectives effectively and efficiently?
7. Are administration and management different? How will you resolve the conflict between
them?
10. “The human relations approach to organizational analysis does not provide a
comprehensive, organization theory.” Do you agree with this view? Give reasons.
11. Define management in a comprehensive manner and explain the major functions of
management.
Unit – II
3. What do you understand by planning? State the main features of managerial planning?
4. Differentiate between formal and informal planning and describe the purposes of
planning.
5. List and explain the various types of plans managers can use to accomplish their long and
short-term objectives.
6. List and describe the steps in setting goals
7. Discuss the different decision-making styles. How is each different, and what is
important to each?
8. What are the various types of decisions managers face and how do rules, procedures, and
policy help them make the decisions?
9. Define what is meant by span of control. How has it been affected by organizational
changes in recent years?
10. Describe the five bases for functional departmentalization of organization structure
11. What roles do work specialization and departmentalization play in organizational
structure and design?
12. What is authority? Differentiate between authority, responsibility and accountability?
13. Discuss the various types of departmentation what are the factors to be considered while
grouping activities into departments?
Unit – III
1. Identify the major sources of potential job candidates, explaining the advantages and
disadvantages of each.
2. List the various selection devices available to managers with a brief highlight of each.
3. Explain the need for training and retraining the work force and explain some of the
techniques used for training in the management development programs.
4. Discuss the factors influencing compensation and benefits packages.
5. Explain the Maslow’s model of hierarchical needs in detail.
6. Explain equity and expectancy theories.
7. What do you mean by job enrichment? What are the effects of job enrichment programs?
8. Discuss McGregor's Theory X and Theory Y.
9. How can a manager motivate employees? Compare and contrast the motivation of a
professional workforce with the motivation of a minimum-wage workforce.
10. What do you understand by “Work Life Balance”? What is its significance in
management?
11. Write short notes on the following:-
(i) Recruitment and selection
(ii) Performance appraisal
Unit – IV
Unit – I
Attempt all the following objective questions:
1. All levels of management between the supervisory level and the top level of the
organization are termed ________.
a) middle managers
b) first-line managers
c) supervisors
d) foremen
2. ________ is the process of getting activities completed efficiently and effectively with
and through other people.
a) Leading
b) Management
c) Supervision
d) Controlling
3. “Human relations approach” to management was given by
a) Henry Fayol b) F Winslow Taylor
c) Elton Mayo d) Peter F. Drucker
4. ________ was a French industrialist who first identified the basic management functions.
a) Weber
b) Taylor
c) Herzberg
d) Fayol
8. Which of the following represents the most useful way of describing the manager's job?
a) roles
b) functions
c) skills
d) organizational level
9. A special kind of plan formulated in order to meet the challenge of competitors is called:
a) Single use plan b) Programme
c) Strategy d) Projects
10. Process of planning starts with laying down of:
a) Policies b) Procedures
c) Goals and objects d) None of these
11. Marketing Managers may be classified in the category of :
a) Top level management b) Middle level management
c) Quality control d) Internal audit
12. Which of the following management functions are closely related?
a) Planning & organizing b) Staffing & control
c) Planning & control d) Planning & staffing
13. Which of the following is not one of Fayol's principles of management?
a) division of work
b) unity of command
c) discipline
d) equality
14. Planning function of management is performed by :
a) Top management b) Middle management
c) Lower management d) All of these
15. Which of the following statements regarding managers in today's world is accurate?
a) Their age range is limited to between 30 and 65.
b) They are found only in large corporations.
c) They can be found exclusively in for-profit organizations.
d) The single most important variable in employee productivity and loyalty is the quality
of the relationship between employees and their direct supervisors.
Answers:-
1. a) 2. b) 3. a) 4. d) 5. d) 6. d) 7. d) 8 b) 9. c) 10. c) 11. b) 12. c) 13. d) 14.
d) 15 d)
Unit – II
1. Policy making is an important part of the process of
a) Planning b) Coordinating
c) Organising d) Motivating
2. The managerial function of organizing is
a) To review and adjust plan in the light of changing conditions.
b) To establish a program for the accomplishment of objectives.
c) To create a structure of functions and duties to be performed by a group of people.
d) To get things done through and with the help of people.
3. In “line and staff” organization, the authority vests with
a) Line b) Staff
c) Both a & b d) Neither Line Nor Staff
4. Staffing function of management comprises the activities of
a) Selecting suitable persons for positions
b) Defining the requirements with regard to the people for the job to be done
c) Training and developing staff to accomplish their task more effectively
d) All of these
5. The main advantage of functional organization is
a) Specialization b) Simplicity
c) Expert advice d) Experience
6. Delegation of authority implies
a) Delegation of only authority only
b) Delegation of responsibility only
c) Delegation of both authority and responsibility
d) None of these
7. Decentralization of organization has the effect to
a) Lessen the burden on top executive b) Increase the burden on top executive
c) Does not effect the burden on top executive d) None of the above
Answers:-
1. a) 2. c) 3. a) 4. d) 5. a) 6. a) 7. a) 8. a) 9. b) 10. b) 11. b) 12. b) 13. b) 14. c) 15
a)
Unit – III
Attempt all parts of the following:-
1. Management by objective implies:
a) First of all setting objectives at the top.
b) Simultaneously setting objectives at all levels.
c) Setting objectives to maximize profits.
d) All of the above
2. Staffing function of management needs to be performed:
a) Only in new enterprises b) Only in going enterprises
c) Both in new and going enterprises d) None of these
3. Directing function of management embraces activities of:
a) Issuing of order to subordinates b) Supervising subordinates
c) Guiding and teaching the subordinates d) all of these
4. The “desire to become more and more what one is to become everything that one is
capable of becoming” is a case of which of the following needs in Maslow’s theory of
motivation:
a) Physiological needs b) Social needs
c) Esteem needs d) Self-actualization needs
5. Expectancy theory of motivation was given by:
a) Hertzberg b) Vroom
c) McGregor d) Porter and Howler
6. Effort reward relationship is part of which theory?
a) Vroom’s theory of motivation b) Mc Cleland’s theory of motivation
c) Equity theory of motivation d) None of these
7. Motivation is an element of
a) Planning Function b) Organising Function
c) Direction Function d) Control Function
8. The role of staff in line staff organisation is
a) Authoritative b) Advisory
c) Control d) None
9. In equity theory the employees are not motivated when
a) The reward falls below the expectation
b) The reward in not proportionate to the work
c) None of the above
d) Both a and b
10) Work teams composed of individuals from various functional specialties are known as
________ teams.
a) differentiated
b) product
c) cross-functional
d) weak
A B C D E
a) 2 3 1 4 5
b) 4 2 3 5 1
c) 4 3 5 1 2
d) 3 2 4 2 1
12. According to Herzberg's motivator-hygiene model, which of the following is a motivator?
a) Salary b) Relation with one’s supervisor
c) Working Conditions d) Recognition
13. ‘Theory X’ states that
a) Workers need to be directed
b) Workers exercise self direction and self-control
c) Workers have inherent liking for work
d) None
14. ‘Theory Y’ states that
a) Workers need to be directed
b) Workers exercise self-direction and self –control
c) Workers have inherent disliking for work and will avoid if they can
d) None
Blow Up
Subject : Organisational Behaviour
Code : MBA -014
Unit Lecture
Contents Books Page No.
No. No.
Robbins Judge
Concept, Nature, Characteristics of OB 1 & Sanghi. - Page 10-13
OB
Conceptual Foundations and Importance of OB - (Page 8-
1
OB K.Aswathappa 12)
Organisational
theory &
(Page 76-
Models of Organizational Behaviour 1 Behaviour
79)
B.P.Singh &
UNIT T.N.Chabbra
I OB
Page 28
Management Challenge 1 Fred Luthans
to54
(Page 4-5)
Robbins Judge
A Paradigm Shift, Relationship with Other
1 & Sanghi. - Page 13-15
Fields
OB
Cognitive, Behaviouristic & Social OB (Page 17-
1
Cognitive Framework Fred Luthans 20)
Unit Total 6
Robbins Judge
Page 157-
Concept, Nature ,Importance of perception & Sanghi. -
163
1 OB
Robbins Judge
Management and Behavioural Applications
& Sanghi. - Page 180-
of Perception.
1 OB 182
Organizational
Process of Perception.
Behaviour (Page 120-
1 K.Aswathappa 153)
Organizational
UNIT Attitude: Concept, Process and Importance Behaviour
II B.P.Singh & (Page 135-
1 T.N.Chabbra 140)
Organizational
Attitude Measurement. Attitudes and
Behaviour
Workforce Diversity.
B.P.Singh & (Page 140-
1 T.N.Chabbra 143)
Robbins Judge
Personality: Concept, Nature, Types & Sanghi. - Page 108-
1 OB 119
Organizational
Theories of Personality Shaping,
Behaviour (Page 80-
Personality Attitude
1 K.Aswathappa 119)
Robbins Judge
Learning: Concept and Theories of
& Sanghi. - Page 58 to
Learning.
1 OB 61
Unit Total 08
Robbins Judge
Motivation: Concepts and Their
& Sanghi. - Page 193,
Application, Principles
1 OB 221
Robbins Judge
Theories of Motivation: Early and
& Sanghi. - Page 194-
Contemporary views
2 OB 215
Three level Work Motivation Model, organisational
Motivating a Diverse Workforce 1 behaviour 249
Leadership: Style and Theories of Robbins Judge
Leadership-Trait, Behavioural and & Sanghi. - Page 419-
Situational Theories, 1 OB 422
Leadership styles in K.Aswathappa
Indian Organisations 2 (Page 427-472 438 to 458
UNIT
III Analysis of Interpersonal Relationship:
Organizational
Analysis of life positions, Johari Window,
Behaviour (Page 168-
Script Analysis, Game Analysis
1 R.K Chopra 181 )
Robbins Judge
Group Dynamics: Definition, Stages of
& Sanghi. - Page 310-
Group Development
1 OB 312
Organizational
Group Cohesiveness, Formal and Informal
Behaviour (Page 311-
Groups,
1 K.Aswathappa 346)
Robbins Judge
Group Processes and Decision Making,
& Sanghi. - Page 328-
Dysfunctional Groups.
1 OB 332
Unit Total 11
Organisational Power and Politics: Robbins Judge
Concept, Sources of Power, Distinction & Sanghi. - Page 493-
Between Power, authority and influence 1 OB 495
Organizational
Approaches to Power, Political Theory &
Implications of Power, Dysfunctional Uses Behaviour
of Power. B.P.Singh & (Page
1 T.N.Chabbra 355-362 )
UNIT Organizational
IV Authority and Influence Behaviour (Page 366-
1 K.Aswathappa 391)
Organizational
Knowledge Management Behaviour (Page 504-
1 R.K Chopra 508)
OTHER BOOKS
1. Newstrom John W. - Organizational Behaviour: Human Behavour at Work (Tata Mc Graw
Hill, 12th Edition)
2. Luthans Fred - Organizational Behaviour (Tata Mc Graw Hill)
3. Mc Shane L. Steven, Glinow Mary Ann Von & Sharma Radha R. – Organizational
Behaviour (Tata Mc Graw Hill, 3rd Edition)
4. Robbins Stephen P, Judge & Sanghi. - Organizational Behaviour (Pearson Education, 13th
Edition)
5. Hersey Paul, Blanchard, Kenneth H and Johnson Dewey E. - Management of Organsational
Behavior: Leading Human Resources (Pearson Education, 8th Edition)
6. Greenberg Jerald and Baron Robert A. - Behavior In Organisations: Understanding and
Managing the Human Side of Work (Prentice Hall of India)
7. Davis, Keith - Human Behaviour at Works – Tata Mc Graw Hill, New Delhi.
8. Pareek, Udai - Behavioural Process in Organization (Oxford 4 IBH, New Delhi).